eat.drink.sleep November 2015
www.eat-drink-sleep.com
•Bar Focus •Independent Hotel Show Supplement
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Richie Pankhurst 01843 580 862 richie@eat-drink-sleep.com
Publishing Director
Tony Little 01843 448443 tony@eat-drink-sleep.com
Editor
Jeremy Tring jeremy@eat-drink-sleep.com
eat.drink.sleep November 2015 6 Industry News 10 Independent Hotel Show 26 Shows & Events 32 Bar Focus 38 Bar Design To find out more visit our website: www.eat-drink-sleep.com
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EAT. DRINK. SLEEP November 2015
Industry News
Macclesfield Hospital Catering Mark recognition for retail and patient food The catering service at Macclesfield Hospital has become only the second hospital in England to be awarded the Soil Association Food for Life Bronze Catering Mark for both its restaurant food and its patient food, recognising its drive for fresh meals and good food for all.
In a Family and Friends test of the new in-patient menus, feedback to catering and care staff was excellent. “Staff lovely; food lovely,” said one patient. Another commented: “The food was good – which I didn’t expect – and the smiles on the faces of the staff always made me feel warm.”
Providing over 200 daily meals to hospital visitors and staff as well as the general public and out-patients and 350 to in-patients, Macclesfield is part of an exciting nationwide initiative by catering providers ISS Facilities Services to improve hospital food.
The initiative involves changing menus, working with suppliers, sourcing fresh produce, preparing meals on site and training staff. For the team at Macclesfield, the passion to improve food in retail outlets and for patients stemmed from a desire to promote the
benefits of healthy eating to everyone in the local area.
Win one of 15 HOSPA Career Investment Development Scholarships 2015 HOSPA – the Association that provides unparalleled support for hospitality’s Finance, Revenue Management and IT professionals- is inviting applications for its popular annual HOSPA Career, and Future Career, Investment Development Scholarships, sponsored by Fourteen IP. A record 15 HOSPA Career Investment Development Scholarships are up for grabs this year, allowing the
lucky winners to learn from, and be recognised by, senior members of the hospitality industry at HOSPA’s highly acclaimed annual HOSPACE 2015 Conference and Exhibition on 26 November at the Sofitel London Heathrow, Terminal 5. Plus – HIT Scotland offering 5 additional Scholarships The HOSPA Career Development
Scholarships have proved so successful that this year, for the first time, HIT Scotland (Hospitality Industry Trust Scotland) – whose mission is “assisting people to achieve their potential within Scottish hospitality” – is offering five HOSPA Career Development Scholarships of their own to Scotland’s talented 30 year-olds or under, studying or working in hospitality finance, revenue management and IT.
Greene King one of UK’s top 50 apprenticeship employers The Apprenticeship Careers List, which is produced in association with the Daily Telegraph, aims to raise awareness of apprenticeships and celebrate the country’s leading companies who are investing in young people. Greene King was recognised as one of the top 10 organisations within the retail and services sector in terms of employee retention rate, recruitment strategy and the number of apprenticeships offered per year. Since 2011, Greene King has helped support over 7,400 apprentices and offers bespoke qualifications that support a range of job roles including front of house, kitchen and management that are tailored to each of the Greene King retail brands. Through a combination of workplace
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learning and additional industry masterclasses, apprentices develop the capabilities and technical skills that enable them to reach their potential and support Greene King in delivering exceptional customer service. In just four years, 4,000 Greene King apprentices have achieved a qualification and 3,400 learners are currently working towards Level 2-4 qualifications. Greene King, which manages 1,900 pubs, hotels and restaurants across the UK, announced earlier this year that it had reached a key milestone by recruiting its 1,000th apprentice. This put the company ahead of schedule in its pledge to recruit 2,000 apprentices in the year to March 2016. Rooney Anand, chief executive officer of Greene King, said: “We are very
proud to be named as one of the UK’s top 50 apprenticeship employers. As a leader in hospitality, employing over 40,000 people across the UK, it is important to us that we attract, train and retain the very best people. This is why we strongly believe in the value of apprenticeships, and remain committed to growing, developing and investing in young people. It is important to raise awareness of apprenticeships as a credible alternative to further education, which allows young people to get that allimportant step on the career ladder.”
Danny Hoang from Colette’s at The Grove in Rickmansworth was named Young National Chef of the Year 2016 in the UK’s most prestigious chef competition, following a tense final at The Restaurant Show in London’s Olympia. Winning the Craft Guild of Chefs’ Young National Chef of the Year title is a huge boost for any young chef’s career and Danny joins a growing list of accomplished young chefs who are now working in some of the UK’s top kitchens. Danny competed against seven talented young finalists in a challenge which gave the chefs two hours to produce a three course menu for two using oven ready quail for the starter, a main course of fresh hake and their own take on bread and butter pudding for dessert. Danny’s starter was quail leg and breast, watercress and parsley sauce, hay-baked baby beetroots and nasturtium and his main; seared hake, baby leeks, vinaigrette of sea vegetables, mussels and celeriac, beet batter scraps, mussel cream sauce. His dessert was lightly spiced bread and butter pudding with vanilla ice-cream and malt custard, pickled blackberries and Braeburn apples. The menu was deemed a worthy winner by the judges who included: Mark Sargeant, Alyn Williams, Christopher Basten, Sophie Mitchell, Julie Walsh, Ben Tish and Brad McDonald. Danny Young from Northcote Manor in Langho came a close runner up, with Ruth Hansom of The Ritz London in third place. The winner and runners up will be taken to a food trends study trip to Scotland by headline sponsor, KNORR. KNORR has also invited all the finalists to a stunning five star venue in Scotland for a culinary study tour and a range of outdoor activities. As well as the industry recognition that the title provides, Danny Hoang also collects an exclusively designed winner’s plate from sponsors Churchill China and £500 worth of product, £1,250 voucher to spend within the Lockharts’ Product Range, a unique gastronomic trip to one of the world’s top restaurants courtesy of Lockhart Catering Equipment and £1,500 worth of activity voucher from KNORR. The remaining finalists were: • • • • •
Arthur Quinn, The Punchball Inn Elly Wentworth, Manor House Hotel, Castle Combe, Connor Godfrey, Wiltons Restaurant Ray Steplin, House of Commons Victoria Scupham, The Royal Household
Mark Sargeant, Young National Chef of the Year Ambassador, adds: “It’s an honour to be an ambassador for Young National Chef of the Year. Having won a competition in a similar guise in 1996, I know what it means to have the accolade at such a young age. “Winning makes a huge difference to your learning and enables you to build your social skills and grow your confidence. It can even lead you to your next job. I’m a big fan of these young chefs who are so keen and hungry. The standard of the competition goes from strength to strength and I may say it every year but these young chefs aren’t far off giving the senior chefs a run for their money!”
BBPA: Small businesses should be excluded from apprenticeship levy The BBPA has called for the exclusion of small businesses such as individual pubs, in the Government’s proposals for an Apprenticeship Levy. These, and other detailed comments, are contained in the BBPA submission to the consultation on the issue. The BBPA has also commented on the introduction of the National Living Wage, in a submission to the Low Pay Commission. While the BBPA has concerns about the need for a Levy, it says that any scheme should only apply to larger companies, to avoid placing an excessive burden on very small businesses; companies with over 250 employees would be broadly the right approach. The BBPA has also made a number of detailed suggestions to secure the maximum benefit from the scheme. It wants to ensure that the system of vouchers is designed to enable companies to get more out than they put in, if others are not using their allocation of vouchers, and to allocate their vouchers to partners in their supply chain, if they so wish. Employers must also be given the flexibility to decide where their employees are based within the UK where they work across devolved boundaries, and this must be simple to administer. On the Low Pay Commission submission on the introduction of the National Living Wage, the BBPA has stressed that the proposals represent a significant ‘unknown’ in terms of costs and impact on the sector. Other measures to mitigate this impact are therefore needed, such as reform of business rates and continued reductions in beer duty. The association wants to see an evidence-based approach to setting the National Minimum Wage rates for October, to support businesses and employees. The large increase in the apprenticeship rate just introduced needs time to settle in and this will also tie in with the impact of the Apprenticeship Levy. BBPA Chief Executive Brigid Simmonds comments: “Apprenticeships are vital for our industry. We need the new Levy system to provide flexibility to allow the large number of apprenticeships offered in our industry to develop and grow, so we need legislation that encourages this process that is not too burdensome for smaller businesses. The potential cost of the Living Wage makes it all the more important that the Government retain a strong focus on tax cuts and other regulatory burdens.”
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Danny Hoang announced Young National Chef of the Year 2016
November 2015
Industry News
EAT. DRINK. SLEEP November 2015
Stay in the heart of London
The Lancaster London is family run hotel originally built in the 1960’s as a building to house offices but was converted to a hotel under a government scheme to help promote London tourism. The hotel has seen many big named guests in its years including the Rolling Stones and the Beatles. The property boosts a stunning 360 view of the city and is especially breath taking when London is lit up. This 4-star London hotel is quietly located next to Hyde Park, Kensington Gardens and Lancaster Gate Tube Station. It offers a free on-site 24/7 gym and a restaurant with panoramic views of Hyde Park. The Lancaster London is also just a 5-minute walk from Paddington Underground Station. Oxford Street and Knightsbridge’s shops are 15 minutes away by foot. The property is ideally placed for anyone looking to explore the nation’s capital take in shows and sites or an overnight stop to rest your head before a sporting event The Lancaster can take care of all the details. 8
The bright, soundproofed rooms at the Lancaster London are all decorated in warm colours. They have satellite TV and a work desk. The marble bathrooms have free toiletries and a bathrobe. The hotel is currently undergoing a transformation from to bottom to top. The lobby is being widened to house a lounge bar. The rooms are being updated to house state of the art room control systems, the TV room service, heating and lights all by the room tablet. The hotel caters for rooms of all the sizes and every room has its own unique view of the city.
EAT. DRINK. SLEEP November 2015
with the Lancaster London.
The Lancaster’s award winning Nipa Restaurant serves authentic Thai cuisine prepared in elegant surroundings. The hotel also offers the contemporary Island Grill, which offers rich meals and a selection of wines. The trendy Lounge Bar serves light snacks and refreshing drinks throughout the day, as well as Themed Afternoon teas or the more traditional afternoon tea. Lancaster London’s deep commitment to corporate social responsibility (CSR) has been rewarded with accolades such as the Green Tourism Business Scheme’s “Gold Star Award 2013-2014”. The hotel is a champion for the humble honey bee, and was the first hotel
in London to cultivate beehives on its roof in 2009. Lancaster London also organises and hosts the annual “London Honey Show” this month to provide education on urban beekeeping. The property also boosts a large number of function rooms. Whether it be corporate meetings or events due to its size and location makes the hotel a perfect choice but if you are left in some doubt it has the added distinction of having some truly beautiful spaces that are a perfect backdrop for those special occasions. With natural daylight pouring in, our ability to cater for meetings of just 8, or banquets and events of up to 3000, certainly makes us one
of Europe’s foremost and flexible venues, while the professionalism of our meetings and events team has set the benchmark in the conference and banquet industry. While our dedicated banqueting kitchen, under the auspices of Executive Chef, Ben Purton, is renowned for its outstanding cuisine and originality. Coupled with our flexibility and spacious guestroom accommodations Lancaster London is hard to beat. The Lancaster London is a jewel in the crown of London tourism and the boutique hotel experience. This well situated hotel is a must stay in any ones hotel list.
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November 2015
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Independent Hotel Show
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Make your hotel stand out with advice from leading journalist Fiona Duncan, of The Telegraph, and discover how to attract more customers and please critics. Hear more from Ed Purnell of the Hotel Marketing Association, Howard Hartly of The Grosvenor and Camille Lorigo of South Place Hotel on attracting international guests and London weekenders.
The Independent Hotel Show, presented by Rate Gain, is pleased to announce the launch of its programme of business seminars. Featuring a hotlist of expert hoteliers, respected journalists and on-the-money industry analysts, the sessions are the ideal platform to help independent hoteliers shape and steer their business, tap into new trends and initiatives and learn first-hand from some of the biggest names in the business. Taking place at Olympia West, London on 20 & 21 October, the Independent Hotel Show includes two dedicated theatres – the Business Theatre and the Innovation Stage sponsored by CLEAN and UKHA – delivering 16 free-to-attend seminars and panel discussions over two days. In addition and new for 2015 is the Independent Think Tank, a smaller, more in-depth gathering of industry professionals, who’ll debate the issues affecting today’s independent hotelier, inviting contribution and participation from audience members. The show will also feature an expanded and spruced-up Destination Spa Talks programme, featuring a range of sessions targeted at hoteliers looking to enhance their spa and wellness offering. Tailored to the needs of the independent and boutique hotelier, all the sessions cover a diverse mix of insight and advice to help build and grow a successful hotel business. From marketing and sales support, business, investment and growth insight, design and technology trends and staff and service best practice, the programme will tackle the hottest topics in the sector. Start off the day with an industry state-ofthe-nation review from James Parson of STR Global, performance and trend analysts to the worldwide hotel sector. Presenting bespoke findings from a joint research project undertaken specifically for the Independent Hotel Show, this session will delve deeper into the successes and challenges of the independent and boutique hotel sector over the previous 12 months and predict future opportunities and trends.
November 2015
Learn some of the tricks of the trade as a panel of hotel owners and industry experts, including Simon Rhatigan of Devonshire Hotels, James Lohan of Mr & Mrs Smith and Petra Clayton of Custard Communications, present 20 sure-fire ways to fill a hotel throughout the year. With service a core element of successful hotel delivery, the Independent Hotel Show explores changing consumer perceptions of 'good service', predicting how these could manifest in the future. The 'Future of Service' session will focus on the changing needs and expectations of the modern guest. With key predictions presented by Mandy Saven of research and advisory firm Stylus and on the ground insight delivered by Paula McNimm of The Savoy and Neil Leo of Ace Hotel, the session aims to challenge preconceptions of service styles and explore the boundaries of what tomorrow’s guest may expect. Steer your staff on a successful career in hospitality with sessions featuring expert advice from Jonathan Raggett, MD of Red Carnation Hotels and Chairman of The Master Innholders, Carrie Wicks, Operations Director at Firmdale Hotels and Tim Hart, Owner of Hambleton Hall. These high profile industry leaders will be sharing tactics for training and retaining your most valuable staff and attracting and managing the best candidates as they showcase the hotel and hospitality sector as a rewarding and lucrative area of employment. Discover how the movers and shakers within the industry are pushing the boundaries when it comes to hotel innovation. Join Catherine Butler from At the Chapel and Jules Pearson from The Hoxton on a session exploring the evolution of the UK’s hotel scene. Dive into the schedule of dedicated spa talks and uncover ways to enhance your hotel’s well-being offering from Tammy Kenyon of Limewood and spa designer Martin Hulbert. With further sessions providing advice on how to access funds and expand your hotel business, a host of design and technology insight and guest interviews featuring key hotel entrepreneurs, such as David Richards, motor racing supremo and owner of The Idle Rocks and St Mawes Hotel, this year's Independent Hotel Show business sessions offer something for everyone To register for the Independent Hotel Show 2015 and book your place on this year's free-toattend sessions visit
www.independenthotelshow.co.uk/seminar-programme
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Independent Hotel Show
THE INDEPENDENT HOTEL SHOW 2015
SHOW PREVIEW
The Independent Hotel Show returns to Olympia this October (20 & 21) with a packed two days of networking, new business ideas, advice and insight from some of the UK’s leading figures from the luxury, boutique and independent hotel sector. Exceptional Exhibitors
Discover the finest products and service providers with a carefully selected line-up of over 300 premium exhibitors from across the hotel supply chain. Offering a one-stopshop of all the essentials needed to run a successful hotel, The Independent Hotel Show is the must-attend event for anyone working within the boutique and luxury hotel sector. Inspiring Independents Hear more from industry thought leaders as they share their knowledge, insight and expertise across a range of hard hitting seminars and business discussions that tackle some of the industry’s hottest topics. Offering first hand design, technology, marketing and business support and advice, the free-to-attend seminars and panel discussions provide valuable insight from some of the leading names in the hotel business to help new and established hoteliers improve their performance. Sessions run throughout the two-day show across two theatres – The Innovation Stage sponsored by CLEAN and the UKHA and The Business Theatre. The Hub Let the innovation of some of the design industry’s most exiting talent inspire you to network, discuss and share ideas
at The Hub, a transitional space seamlessly changing from café to champagne bar as the day progresses - designed this year by Jestico + Whiles. Destination Spa From top to toe the Independent Hotel Show is making a bigger splash this year with an expanded feature area dedicated to hotel spas. Featuring some of the most respected exhibitors in the sector and supported by Spa Business, Destination Spa will also present a targeted programme of business sessions ideal for anyone interested in expanding in this area. The Independent Think Tank Launching at the show this year is the Independent Think Tank, a dynamic space that brings together the movers and shakers of the hotel sector to debate key issues and evaluate sector opportunities. Throughout the two days it will host a schedule of smaller, more in-depth, focused workshops allowing attendees the opportunity to ask questions and actively engage with the content. Hoteliers Hall of Fame The Independent Hotel Show will again reward and acknowledge the country’s most influential and respected independent hoteliers with the annual Independent Hotelier of the Year and Outstanding New Hotel of the Year awards. Previous winners include Kit and Tim Kemp of Firmdale Hotels, voted Independent Hotelier of the Year 2014, and Robin Hutson, CEO for Lime Wood Group and Home Grown Hotels Ltd and founder of the Pig Hotels, winner of the Outstanding New Hotel of the Year award 2014. Nominees for this year’s awards will be presented on www.independenthotelshow.co.uk/awards with winners announced on the opening day of the show.
www.independenthotelshow.co.uk 12
TH E BUSIN ESS EVENT FO R LUXU RY AN D BOUTIQ U E HOTELS
MORE THAN 300 EXHIBITORS FROM ACROSS THE HOTEL INDUSTRY SUPPLY CHAIN – MORE THAN 100 SPEAKERS COVERING ALL KEY, UP-TO-DATE AREAS OF THE INDUSTRY – PLUS DESTINATION SPA THE HUB
I N CO R T H E I N P O R AT I N G DE H OT E PEN D EN T L AWA RDS
AND NEW FOR 2015 INDEPENDENT THINK TANK
REGISTER FREE AT
W W W.INDEPENDENTHOTELSHOW.CO.U K
EAT. DRINK. SLEEP November 2015
Independant Hotel Show
INTRODUCING KOBE’S ELEMENTS COLLECTION Luxury fabric specialist, Kobe, has introduced Elements, a collection of 100% flame retardant chic and contemporary fabrics for both domestic and contract window décor and soft furnishings. A palette of rich and neutral tones complements the sophisticated collection of luxurious easy-to-care-for, washable fabrics. Their cool linen, soft satin and subtle metallic look is a perfect match for the geometric, herringbone and medallion designs. Exciting creations include Trapezium. Embracing the signature Kobe style, this woven jacquard has a soft, supple satin touch and features a modern medallion pattern which can be reversed and is available in eight delicate colours. Screen is a woven jacquard with shimmering metallic yarns in silver and gold on an elegant satin base. This glamorous fabric is available in seven stunning colours. The Elements room high collection includes Avoir a 100% blackout woven dobby with a soft natural linen touch and comes in sophisticated cream, sand, light grey and charcoal.
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Complementing Avoir is Regulus a 100% blackout lining in stylish off-white/cream. Convex room high is woven in a loose double panama with a soft metallic texture and is available in six cool neutral colours. Said David Harris, md of Kobe UK: “The Elements collection benefits from the logistical expertise and quality of Kobe, while giving access to a wider customer base through its realistic price points. “The range showcases a clean palette of fire retardant fabric options which are suitable for both domestic and commercial installations.” Elements contract window décor offers affordable prices and value for money while enjoying the signature Kobe style. The Kobe UK sales office and studio is based in Crowthorne, Berkshire.
A new concept in SPA BUILD from Spa Creators Ltd.
November 2015
What is SPAshell™? SPAshell™ is a fully functioning, working spa complete with eight fully furnished Treatment Rooms, Thermal Experiences, Deep Relaxation area, Juice Bar and a Spa Lounge that leads to an Outdoor Balcony Terrace, which overlooks the Outdoor Hot Tub. This concept, developed by Spa Creators over five years in development has been created from identifying a need in the market for a spa that could be designed, developed and delivered to its pre prepared site, requiring no foundations with minimal building works or interruptions to daily operations.
Who is it for? Spa Creators have seen a growing requirement in the boutique hotel and venue based business markets for an additional revenue stream. Over the years, many operators have approached Spa Creators for spa consultancy advice but may not feel they have the experience, the space or the finance to take on a large-scale spa build. Alistair Johnson, Founder and Managing Director of SPAshell™ says “This is an effective method of increasing REV PAR (revenue per room), increasing food and beverage sales, increasing room occupancy and broadening your market appeal”. SPAshell™ is a franchise spa business and offers a turnkey fully working spa. Built upon years of experience, enabling the operator (who may have no prior spa knowledge) to deliver a luxury spa experience for their guests. This concept will also appeal to country house and landowners who are looking to diversify. SPAshell™ will manage every stage of the process from planning through to spa launch. What makes this design particularly appealing is that due to the modular construction method used, there is no requirement for foundations, which may open up a site that has previously been limited by planning or conservation restrictions.
How is it made? SPAshell™ is designed using latest eco modular construction methods, with a central building and eight spa treatment pods that are connected to the main building. The spa footprint measures 20m by 20m in total. The core building and each spa pod is clad in Siberian Larch Wood chosen for low maintenance, high manufacturing standards, and for being an aesthetically beautiful timber. It
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Independent Hotel Show
was chosen to blend sympathetically with the countryside and its environment. However, the most amazing feature of Siberian Larch is its natural resistance to decay. It is known in Russia as the ‘Tree of Eternity’. The spa building which has been designed exclusively by Spa Creators has combined the most efficient use of valuable space for obtaining high revenue returns. With a unique design for client flow, this spa has integrated the best operational spa practices to offer an exceptional spa experience for its size. The building is a facetted circular construction with a cantilevered roof to the outdoor balcony .The spa is designed around a stunning circular structure known as the ‘Oyster’. This is the hub of the spa and houses the reception, changing areas, thermal suite on the ground floor and a Deep Relaxation area, Juice Bar and a Spa Lounge that leads to the outdoor balcony terrace.
What is the benefit over a traditional spa build? Other than the obvious advantages in terms of speed of installation, minimal interruptions to the venue and low cost: the only requirement of the operator is to provide services to the building and the staff. The simplicity of this business model with no requirement for significant upfront investment makes this an extremely compelling concept. Once installed and connected your spa is ready to go.
‘What could be simpler, SPAshell™’ For more a detailed discussion, full business presentation contact: alistair@spacreators.co.uk or call ++ 44 (0) 118 947 1857
www.spacecreators.co.uk 15
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Independent Hotel Show
Our ranges are as varied
as hotels are different There are about 10,000 reasonable sized hotels in the UK. And whilst hotel chains tend to create similar looking hostelries, in the main every hotel is different. Yet, very often, hotels choose towels and robes that are identical to the next. Nothing wrong with that and indeed the best selling towels at King of Cotton are hotel standard 500 GSM white towels. However, it is worth considering what could make any hotel stand out, and what could provide a marketing advantage. For instance, you could be the only hotel in the area offering Organic Towels. Organic products are on the increase and some of the statistics from a recent study are eye-opening. Organic beauty and health products grew by 17% in 2013 alone and 4 out of every 5 homes now buys organic produce.
Towels need not be white and need not be made in the same way. Look at the King of Cotton Zero Twist range. These towels are made from pure cotton which has been spun in such a way that the fibres remain straighter. This process adds strength to the product yet makes the material incredibly light and easier to wash and dry. Zero Twist is available in white and in some very sophisticated colours in towels and robes.
Robes is one area where you really can be different. King of Cotton has seen a dramatic increase in the uptake of more unusual robes by hotel owners which is why they now offer no less than nine different ranges. Some offer ‘stand-out’ by virtue of their heritage, such as the ‘The Ritz Carlton’, a beautifully designed robe, used in one of the world’s grandest venues in 420 GSM soft waffle pure cotton. Other designs that are unique include the Monte Carlo Towelling Robe, as shown, with its contrasting collar and cuffs in three colour ways.
There is an interior design opportunity for hotels in the wide ranges of throws and bedspreads, from contemporary to traditional available from King of Cotton.
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Have a look at all King of Cotton products on the website and remember to call the company to set up your trade account for offers and discounts.
www.kingofcotton.co.uk
EAT. DRINK. SLEEP November 2015
Independent Hotel Show
Come and see eviivo at the Independent Hotel Show Eviivo are excited to be returning to the Independent Hotel Show at Olympia West for the second year running on the 20th and 21st October. We will be located on stand 84, but the enticing smell of freshly baked pastries should help you find your way to us. Our team will be handing out a selection of free croissants and cakes at our breakfast bar as well as teas and coffee. So make sure you join us for breakfast, to set you up for a busy day of seminars and exhibitions.
marketing and the hotel sector. These talks will be focussed on what you can do as a B&B owner or small hotelier to increase your revenue and maximise your room occupancy. We will be discussing the following subjects: •
•
Throughout the two day event, we will be holding a [number of seminars](link to • https://eviivo.com/ihs2015/) at our stand led by eviivo experts with over 50 years • of experience between them in digital
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The team will also be conducting demonstrations each day, to show you the exciting new and improved features of eviivo suite, which is already helping over 5,500 hotels and B&Bs all over Europe! So, schedule a demo (link to page) to see industry first features that will make taking bookings online simple We conducted a survey that showed and hassle-free. over 50% of people will not book a hotel that can’t take bookings online, Come along and see what’s new with with this is mind we will discuss how eviivo and fill up on a free breakfast important it is for customers to be before checking out the hundreds of able to book your property on your exhibitors, listening to advice from the website. leading experts on how to grow your How you can use content to get business successfully and even joining in your property noticed and increase debates in the Think Tank! your bookings from online travel websites like Expedia and Booking. Click here to see our seminar timings com and to sign up for a seminar or to see a product demo! How to effectively set your rates according to seasonality, day of the week and events. eviivo.com How you can turn negative reviews into potential bookings!
The original booking suite
• Manage your bookings anywhere, any time, on any device, or our mobile app • Sell your rooms to all leading online travel websites 24/7 • Take secure payments and commission-free bookings on your own mobile-friendly website • One-click payment card pre-authorisation, flexible rate plans and cancelation policies • Payments consolidated into one easy-to-read monthly statement • Our support team are available to help seven days a week
BUY NOW AND PAY NOTHING UNTIL JANUARY 2016! Call us now on 08004220088 or email us at enquiries@eviivo.com and quote “Eat Drink Sleep”
EAT. DRINK. SLEEP November 2015
Independent Hotel Show
Bluesky Pensions UK BlueSky Pensions UK, the award winning innovators, are a leading provider of highly governed workplace pensions and are at the forefront of pension provision in the UK.
2015 in recognition of adding value and originality to the pensions industry and for displaying excellence and a true commitment to the needs of its members.
The BlueSky Pension Scheme, a non-profit arrangement, is one of the largest multi-employer Mastertrusts in the UK and has been in operation for nearly 30 years. It offers free access to any employer with additional competitively priced support available.
Employers can meet their auto enrolment needs and give their employees a high quality employment benefit by nominating the award winning BlueSky Pension Scheme as their workplace pension scheme.
The BlueSky Pension Scheme received the Pension Scheme Innovation award early in
All employers in the UK must comply with Auto Enrolment legislation and have been assigned a ‘Staging Date’. Further information on ‘Staging
Dates’ can be found in the Auto Enrolment section of the BlueSky website. Auto Enrolment Solution In addition BlueSky offer the Real-Time Auto Enrolment Data and Communications package, for employers to assess their workforce and satisfy Auto Enrolment responsibilities effectively, for only £10 per employee per annum. www.blueskypensions.uk info@blueskypensions.uk.
Crystal Drawdown Managed Flexi-access Drawdown solution
BlueSky recently launched The Crystal Trust, the UK’s first trust based managed flexible drawdown plan and is open to any employer, pension scheme or individual. At retirement, a transfer of pension rights into the Crystal Trust, will enable individuals to 20
receive a tax free lump sum and pension income. In the new world of flexible savings which includes pension changes, there is more control and freedom of choice available through Crystal, where historically, individuals had to make a single irreversible
decision and buy an annuity. There are no set up fees or minimum terms when joining Crystal, with investment and drawdown options starting at just 0.75% per annum. www.crystaldrawdown.uk
September 2015
Auto Enrolment is still about
Auto Enrolment Support Auto Enrolment Assessment & Communications Auto Enrolment Pension Scheme Auto Enrolment Online Sign Up Now (SUN) www.blueskypensions.uk
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eat
Look Out!
September 2015
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Electrolux Professional Laundry Solutions
Industry News Electrolux Professional Laundry Solutions
We offering y peace of mind
Electrolux Professional Laundry Solutions
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myPRO is designed for small businesses
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myPRO is designed for small businesses
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Electrolux Professional has unveiled the all new washer and dryer range. Engineered to bridge in the market for a laundry solution that sits betw domestic and commercial markets, myPRO is desig small businesses that need laundry solutions stron faster than standard domestic appliances. Busines require durable Washers and Dryers but have no n an advanced professional solution.
Business owners looking for a smart professional to replace their domestic machines will, in ret higher durability, greater flexibility and more peace myPRO is a sustainable and reliable investment serve you well for many years. myPRO paves the way to a lot of advantages: > Extra business > Great margins > Impressive results
Professional Heart for Small Businesses Business owners looking forfor a Small smart Businesses professional The solution The Professional Heart to replace their domestic machines will, in return, myPRO get is an 8kg washer and dryer designed to last 3 The Professional Heart for Small Businesses times longerthan than domestic domestic machines*. myPRO provides myPRO is an 8kg washer and dryer designed to last 3 times longer higher durability, greater flexibility and more peace time of mind. savings thanks to a variety of professional programs. machines*. myPRO provides time savings thanks to a variety of professional myPRO is an 8kg washer and dryer designed to last 3 myPRO is a sustainable and reliable investment that will programs. times longer than > Triple the lifetime* with 7,500 cycles due domestic to durable machines*. myPRO provides serve you well for many years. time savings thanks construction with professional componentsto a variety of professional programs.
> Triple the lifetime* with 7,500 cycles due to durable construction with > Superb speed and flexibility with professional programs professional components > Triple the lifetime* with 7,500 cycles due to durable to meet a wide range of needs
myPRO paves the way to a lot of advantages: construction with professional components > Superb speed and flexibility with professional programs> to meet a wide range of Professional warranty for commercial needs > Extra business > Superb speed and flexibility with professional programs needs > Save money with A+++ energy efficiency to meet a wide range of needs > Great margins > Professional warranty for commercial needs > Washer is WRAS Approved to fluid category 5 > Professional warranty for commercial needs > Impressive results – Suitable for hygiene application
> Save money with A+++ energy efficiency
> Save money with A+++ energy efficiency
> Washer is WRAS Approved to fluid category 5 – Suitable for hygiene application > Washer is WRAS Approved to fluid category 5 *3 cycles/day x 250 days/year. 1 Washer
The Professional Heart for Small Businesses – Suitable for hygiene application
*3 cycles/day x 250 days/year. 1 Washer
Electrolux Professional
myPRO is an 8kg washer and dryer designed to last 3 Electrolux Professional
*3 cycles/day x 250 days/year. 1 Washer
Phone: 08444 631 261
*3 cycles/day x 250 days/year. 1 Washer
than domestic machines*. myPRO provides 261times Email:longer epr.info@electrolux.co.uk Web: www.electrolux.co.uk/myP RO time savings thanks to a variety of professional programs. www.electrolux.co.uk/myPRO ElectroluxWeb: Professional Email: epr.info@electrolux.co.uk Phone: 08444 631
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> Triple Email: epr.info@electrolux.co.uk
Electrolux Professional Phone: 08444 631 261
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offering you peace of mind
myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications
Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control
... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.
Electrolux Professional Phone: 08444 631 261 Email: epr.info@electrolux.co.uk Web: www.electrolux.co.uk/myPRO
* 3 cycles / day times 250 days / year. Follow us on Twitter @ElectroluxProUK
1 Washer
Follow us on LinkedIn Electrolux Professional UK
EAT. DRINK. SLEEP November 2015
Independent Hotel Show
AccuBook is attending the Independent Hotel Show October 20/21st 2015 Stand 281
AccuBook has been working with Hotels and B&B’s since 2002 to provide software to the accommodation industry and now has 350 customers worldwide in locations such as Vietnam, Thailand, France and of course UK and Ireland. AccuBook websites are multi-lingual, and responsive for Mobile phones and Tablets etc, and come equipped with a full Content Management System that allows Hotel marketing Staff to add pages, news, events and other content ‘at will’. AccuBook is unusual in the industry in offering a combined package of Website, Booking Engine and Channel Manager, allowing hotels to deal with just one supplier and implement a coordinated strategy. The release of the Diary System in 2016 will see AccuBook complete the reservation chain from customer booking to the printing of the invoice at checkout. ‘Customer seem to like the dealing with just 1 supplier’ says Gerry Haughey Sales Manager ‘and they like being able to speak directly to their Account Manager in Ireland if they have any issues. In addition, the Free Trial, 7 day set–up period and absence of a ‘Tied Contract’ tends to make us a logical choice’. What our customers say; “The best bit of business we did was to set up the AccuBook system, it’s easy to use and quick to set up. We recently got connected to the Channel Manager and the only mistake we made was we should have done this a few years ago. Good customer support and constant updates coming.” - Paul Murphy, Murphy’s Hotel, Tubbercurry, Co Sligo, Ireland IHS Offer – Quote IHS15 and get a FREE Trial until January 2016 AND free professional photography of your hotel premises. Where else can you get a Website, Booking Engine, Channel Manager and a Diary System from just 1 supplier?
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EAT. DRINK. SLEEP November 2015
Shows & Events
Oktoberfest German Beer Festival Comes To London for First Time The world-famous German beer festival Oktoberfest is launching in London for the first time this year. The Bavarian festival which has been held in Munich since 1810 is going to be held at the Tabacco Docks in Wapping, east London from Thursday 8th October to Sunday 11th October. Over 100,000 pints of lager, in traditional German one litre Stein glasses, are expected to be drunk and over 50,000 traditional sausages eaten during the four day festival. A traditional German beer hall will be created with rows of seated on long tables with benches and over 24,000 people are expected to attend. There will be a Bavarian Oompah band playing on the main stage at the event but unlike the Munich based event, songs performed will be classic British pop and rock songs from bands like Queen and Oasis. Waitresses serving the beers will all be decked out in traditional Drindl dresses, with a laced up bodices, white blouses, with full skirts and aprons. The men’s outfits will include genuine lederhosen breeches, alpine hats and socks up to the knee.
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Event organiser Joe Ryan said: “I’ve always thought that London would be amazing place to put on the Oktoberfest, and Tabacco dock is the perfect location for this event. The wooden beams and the high ceilings give an authentic feels to this satellite of the world famous Bavarian beer festival.” And he added: “It’s going to be amazing fun and we are already struggling to keep up with demand for tickets and may look to add another date in future. We would love to make this an annual event in London and because the German event has been put forward to September nowadays due to the inclement weather this will now the one genuine Oktoberfest in Europe.” There will be a selection of side-stalls, a Bavarian garden and games will be available including lessons from German professional footballers on taking penalties, and a special Beach Towel Toss game, where you have to throw a German flag beachtowel over 50ft and stake your claim to a sun-lounger by the pool. Food will be laid on from German restaurant chain Hermann Ze German who will offer Wurstl (sausages) with Sauerkruat (pickled cabbage), Shnitzel and Germany’s favourite potato salad. The event was first held in 1810 to celebrate the wedding of Crown Prince Ludwig of Bavaria to Princess Therese of SaxeHildburghausen, who was related to the
great-great-great-great grandmother of the Queen. The event is sponsored by German beer company Paulaner which is one of the original founders of the Oktoberfest event and based in Munich. They will be specially shipping over 600 beer barrels of traditional beer which is a particularly light lager with the recognisable frothy white head. As the event is held directly after the Oktoberfest in Munich, Paulaner will also send all of their tent decorations over to London. Tickets are £10 for general admission to the event including the Paulaner Beer Tent, the Bavarian Garden, the Paulaner Beer Tap Pub and the Munich Market. Seating is on a first come first served basis as long as there is capacity. A £60 Paulaner Pass includes unlimited steins of Paulaner beer and a meal of your choice from Herman Ze German. A Paulaner Table for 10 at £600 includes 10 Paulaner passes and VIP tables for £1,000 are located adjacent to the the Ooompah band stage. For bookings go to www.oktoberfest. london For more details, interviews and media passes please contact: Sean O’Brien 020 7267 4011 sean@aobpr.co.uk
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EAT. DRINK. SLEEP November 2015
Shows & Events
Stellar Exhibitor List for January Furniture Show With less than 3 months to go before the January Furniture Show 2016 opens it’s NEC doors, the exhibitor list is a complete Who’s Who of UK and international furniture and furnishings manufacturers and suppliers. The biggest names in upholstery including, Duresta, Parker Knoll, Collins & Hayes, Buoyant, Lebus and Westbridge will all be showing new designs and fabrics. Ranging from the ultra modern, geometric covered to timeless classic shapes with gentile florals, the new designs are set to surprise. Mixing fabrics will feature heavily with woven fabrics combined with leather a notable trend. Cabinet giants Baker, Ercol, Willis&Gambier, Morris, Bentley Designs, Mark Webster Designs and Furniture Origins are among the many companies showcasing a variety of new collections with reclaimed woods, distressed painted and mixed textures a strong feature. Emphasis on the origin of the wood and combinations of wood & glass, wood & metal and wood & leather with finishes ranging from muted matt to silky, shiny marble will emphasise the contrasts and texture combinations. Beds and mattresses of every kind – foam, sprung, memory, motion, ottoman will all feature at the Show with previous exhibitors Vogue, Breasley, Serene and Sweet Dreams all bringing new designs and new foam technologies. New bed exhibitors Highgate, Kaydian and Bodyease are a welcome addition and are also bringing new designs ranging from snuggly TV beds to practical storage beds. The NBF (National Bed Federation) are sponsoring a café in Hall
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5, in the heart of the bed exhibitors so that will be a good place to have a coffee and plan your bed tour. Heavyweights in interiors including Gallery Direct, Pacific Lifestyle, Stone the Crows, Dar Lighting, Swaffer, and Axminster Carpets are all like the upholstery and cabinet companies, launching new designs. The 2015 double decker Gallery Direct stand was much talked about and their 2016 stand promises to be even better and jam packed with even more tempting home furnishing delights, including complete bedroom and bedding packages.
taking large stands and bringing their technical cabinet expertise with a touch of panache. Danish, Skovby will show their uniquely engineered and ever appealing dining collections and Italian leather upholstery giants Nicoletti and Italia Living are bringing new designs and soft leathers in fresh colours for 2016. For something new and different Dar Lighting, known for their broad try FAMA’s original designs, full of colour, spectrum of designs from traditional chandeliers to large individual statement and interesting style. lights, are showing at January for the first The increase from this year’s 3 halls to 5 time. As well as a selection of their best for the 2016 Show has allowed space for sellers they are bringing new designs for the introduction of more feature areas 2016, including some of their on-trend, in furniture and home furnishings – industrial style domestic lights. accessories, lighting, flooring and fabrics. Another newcomer is Swaffer, showing their latest beautiful floral, striped and animal print fabrics, they are set to be a destination stop for anyone interested in the best available fabrics. Titley & Marr, Tigermoth and Ross Fabrics are also launching new fabrics for 2016 at the Show including crushed velvets, silks and woven textures. International companies are set to make their presence felt with German majors, Nolte Mobel, Rauch and Weimann all
It will provide the first opportunity of the year to see the new interiors collections for 2016 - no need to wait until the Spring Fair. The January Furniture Show is now the most complete interiors trade show in the UK calendar and is the Show that definitely has it all. To see Who’s exhibiting and to register your attendance go to www.januaryfurnitureshow.com January Furniture Show 2016. NEC Sun 24 - Weds 27 January.
eat.drink.sleep October 2015
www.eat-drink-sleep.com
BAR FOCUS
Choosing Commercial Furniture
November 2015
EAT. DRINK. SLEEP
Bar Focus
Opening up a bar or restaurant is indeed one of the most lucrative businesses today. People’s penchant for hanging out and having fun, drinking and dining, unwinding and partying have driven the proliferation of bars and restaurants in our society. However, with so many bars and restaurants all over the country, it is important that you are able to create a unique identity for your business, a way to stand out among the crowd. One of the ways to do that is to purchase furniture that will give your venue a look like no other. Of course, furniture buying is not entirely for image’s sake. There are also other important factors to consider. To help you find the perfect kind of furniture, here are the questions you need to ask before purchase.
1. Will it complement the 2. Will it last? design and theme of my venue? Here, quality plays a major role. With quality comes The furniture in your venue should blend beautifully with the designs of the interior such as wall paint and other decorative elements. For example, if your bar or restaurant has that laid-back ambience, go for casual earth-toned overstuffed couches. If you are going for an ethnic style, pick artisan pieces. If your bar or restaurant has a contemporary visage, opt for modern furniture that are of bold colours and made of metal and glass. Now if it exemplifies a young and hip atmosphere, go for furniture that has upbeat colours and designs. 32
durability and permanence. Whatever you do, never sacrifice quality when you go furniture shopping. This is one of the most important ways to ensure that your furniture will last a long time doing service for you and your customers.
3. Will it give utmost comfort and convenience to my customers? There is no use buying furniture such as tables and chairs that will make your customers feel unwelcome and uncomfortable. People will go to your venue to unwind and have a fun break from the usual work grind so it is only right that you are able to provide them with furniture that will help them relax. Soft cushioned couches, bar stools with backrests and tables that are just high enough so they do not have to stoop down are just few of the many examples of such furniture.
EAT. DRINK. SLEEP November 2015
Bar Focus
4. Will it attract customers to my bar or restaurant? When people peek into your bar or restaurant they will not yet get to taste your exquisite food or see that the service is efficient, the first thing they will see is the physical interior including the furniture. Because of that, it is important that you set up and decorate your venue with furniture that will give a fun and inviting ambience to lure customers.
5. Will it give my bar or restaurant a unique personality? As mentioned earlier, your venue should have a distinct personality that will make it stand out among other similar businesses. If it looks just like a carbon copy of the next bar or restaurant in town, chances are your bar will not be noticed. A way to ensure this is to let your personal taste be your guide when picking out furniture.
6. Will it fit the size of my bar or restaurant? It is also very important to plan the space inside your establishment so that you do not end up buying pieces that are too big or will cause the space to look too crowded. Make sure that the number of chairs and tables are sufficient but please ensure that there will be enough space to move around. When people fill up your bar or restaurant, it is essential that there is adequate room to allow a smooth flow of traffic among customers and employees as well.
7. Will it be a practical investment? We all know that buying furniture entails spending quite a sum of money especially if you are going for high-end and high-quality types of furniture. With that said, it is necessary to make sure that you are making a worthy investment. To ensure this, it is a good idea to opt for furniture with classic designs rather than follow trends so that it will not easily get outdated or out of fashion.
Buying the perfect furniture that will fit suitably into your bar is a step towards the success of your business. Make sure you are buying the right kind by keeping these considerations in mind. 33
EAT. DRINK. SLEEP November 2015
Bar Focus
HIGH PERFORMANCE TECHNOLOGY
FROM JURA With high performance alongside sleek elegant looks, the JURA Giga and XJ commercial ranges make a real impact to any establishment looking to deliver high quality coffee. The high end coffee experience is all about ambience and mood and JURA reflects this through every line and curve. Whether you’re looking for a solution for busy barista bars, restaurants, bistros and other catering spaces – JURA machines can deliver that perfect cup of steamy deliciousness to any customer.
With the GIGA X8 Professional, speed is of the essence. The high performance machine comes with a unique speed function, allowing it to prepare the perfect coffee within just a few seconds. Three thermoblocks and three pumps means the machine can prepare a range of 29 speciality coffees at the touch of a button.
The GIGA X9 Professional is the coffee machine ideal for use in all catering spaces. The top model The XJ range is all about ease. At just the of this machine is capable of touch of a button the XJ5 Professional preparing speciality coffee, from takes multi-tasking to a whole new ristretto to latte macchiato, as level, as it enables two espressos or two well as being able to produce two ristretti coffees to be produced at once. coffees at the same time with just The XJ9 Executive labels clear delivery the touch of a button. points for white coffee, black coffee and hot water, making ease of use even Whichever you choose - all Jura machines feature an Aroma Boost simpler. For the perfect marriage of form and function, opt for the Jura XJ9 function, providing a natural, Professional which can programme up refreshing energy boost when you need it, as well as a Zero-Energy to 20 specialities at just the touch of Switch which allows the machine to button. use up to 40% less energy, ensuring The GIGA X3/X3c Professional delivers the JURA coffee experience is not state-of-the-art technology for the only an indulgence, but also more perfect coffee wherever top-class eco-friendly. performance is called for. The automatic machines provide everything staff need For further information on the full in a large office or staff room, with up JURA product range and stockist to 30 programmable specialty coffees details, please visit available and intuitive operation and www.juraproducts.uk minimal maintenance. or call 0800 6525527.
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BEAN TO CUP
BRING THE COFFEE SHOP TO YOU
Hot Beverages Comments by Steph Goldie, brand manager for DaVinci Gourmet: “Coffee culture has permeated the UK, and as a nation, we now drink around 70 million cups per day. Whether foodservice operators are looking to take a first step in their speciality drinks offer with some much-loved syrups, or want to create new hot drink flavour combinations, DaVinci Gourmet products set your coffee offer apart from others.
November 2015
EAT. DRINK. SLEEP
Bar Focus
“Consumers are no longer satisfied with the generic black or milky coffee, and this has created the opportunity for wholesalers to profit from speciality hot beverage lines. “Foodservice operators of all types can take advantage of this trend. From hotels and restaurants, through to retail outlets, customers now expect speciality beverages to be served in a variety of locations, not just coffee shops. DaVinci Gourmet’s complete beverage solution is simple to introduce, making it a viable option for baristas of all skill levels. “Consumers are willing to pay extra for speciality beverages, and this is giving foodservice operators the opportunity to increase their profit margins. By adding syrup to a coffee and marketing the drink as a complete recipe, operators can boost their profits by up to 80%. “In 2013, 70% of customers bought a food item alongside their beverage, and as a result, a speciality beverage menu will drive cross sales. Operators can take advantage of this trend by serving cakes or sandwiches with a hot beverage, and using syrups as a new flavour inspiration. “Coffee can be perceived as a healthier alternative to desserts, which gives restaurants the opportunity to upsell coffee at the end of a meal. With the popularity of dessert inspired drinks growing, operators can introduce hot drink sales by serving dessert inspired recipes. Many customers are now choosing these drinks as a way of enjoying a treat after a meal. A Honeycomb Mocha is a delicious choice for those with a sweet tooth, as the Honeycomb syrup works well with the richness of the Chocolate sauce and bitterness of the espresso. “With demand for different flavours, DaVinci Gourmet’s new Salted Caramel syrup is a timely addition to any speciality beverages menu. With an exceptional taste and naturally rich colour, the syrup is perfect for recipes such as a Salted Caramel Latte or Salted Caramel Cookie Frappe. “Mintel research indicates that 42% of consumers associate sugar free products with healthiness, DaVinci Gourmet’s range of Sugar Free syrups allow consumers to choose a virtuous drink without compromising on taste. Operators can choose from three classic flavours; Caramel, Hazelnut and Vanilla.”
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“The first year of PUB16 was a great success; allowing us to reach out to key decision makers in the industry.”
“PUB16 is where the industry’s leaders and tastemakers gather to exchange ideas face-to-face and strengthen their hold on the market.”
November 2015
PUB16 is once again proud to be supported by:
Richard Myers Marketing Director, Meantime
09 – 10 February 2016 Olympia, London THE ONLY DEDICATED SHOW FOR THE UK PUB INDUSTRY
Tim Foster Director, Yummy Pub Co.
EAT. DRINK. SLEEP
Bar Focus
thepubshow.co.uk
st year of PUB16 was success; allowing us h out to key decision rs in the industry.”
Richard Myers eting Director, Meantime
To book your stand or for more information on how to get involved:
PUB16 reaches the industry’s key decision-makers looking for new opportunities, innovation and ideas.
where the industry’s rs and tastemakers r to exchange ideas -face and strengthen hold on the market.”
09 – 10 February 2016 Olympia, London thepubshow.co.uk
0207 886 3010
THE ONLY DEDICATED SHOW FOR THE UK PUB INDUSTRY
Tim Foster 09 2016 ThePub inaugural free-to-attend rector, Yummy Co.– 10 February
PUB16 is once again proud to be supported by:
thepubshow.co.uk
Other key ingredients in Olympia, London the shows success were PUB15 was held at London’s the Taste Table, offering Olympia from 18-19 February live demonstrations 2015, providing a new event THE ONLY DEDICATED SHOW and interactive tasting with newUK approach for the UK FORa THE PUB INDUSTRY sessions; the Careers pub market. The show offered Lounge, providing careers an important opportunity to thepubshow.co.uk and staffing advice for meet colleagues and handpicked employers and future suppliers from across the thriving employees. Whilst the and vibrant industry, as well as final gem of the show allowing visitors to keep up-towas Sophies Bar, offering date with trends, share ideas, exciting complimentary beers from a list curated network and gain inspiration by leading beer sommelier with almost 200 of the sector’s Sophie Atherton. most innovative operators. Key speakers at the show included To bookPUB16 your standisorset for to return to he industry’s key more information on how to get involved: Olympia on 9-10 February Tom Kerridge, Tim Foster, James s looking for new novation and ideas. 2016. Chase and over 50 other speakers 0207 886 3010 thepubshow.co.uk 16 PUB reaches themarket. industry’s key www.thepubshow.co.uk from all corners of the
decision-makers looking for new opportunities, innovation and ideas.
To book yo more information o
thepubshow.co.uk 37
November 2015
EAT. DRINK. SLEEP
DAZZLING DECORS FROM LATHAMS In a move which significantly strengthens its credentials as one of the UK’s leading laminate and melamine suppliers, James Latham is now offering a portfolio of more than 500 laminates as well as a massive range of melamines, many of them exclusive.
The extensive range of Kronospan, Egger, XyloCleaf, Woodlam and Galtee decors are all available directly from stock via Latham’s nationwide network of depots. Plus there are matching ABS edgings available for all decors as well as door and large size sheets.
Paul Morson, James Latham’s Group Product Champion for Melamine commented, “We’ve invested heavily to ensure that James Latham is one of the leading laminate and melamine suppliers in the UK, so regardless of what our customer’s project requirements are, we’ll have the solution, and it’s all under one roof.
In addition, a brand new range of Kronospan Compact Grade Laminate is also available as part of Latham’s Washroom Solutions Collection with matching MRMFC (Moisture Resistant). “Many of our exciting new ranges, The increase in stock has seen James including Kronospan Super Latham invest in additional state-ofMatt and XyloCleaf which both the-art racking at depots across the come from Italy, are exclusive group to ensure that decors can be to Lathams and of course we easily identified and picked quickly, are always searching for new efficiently and with the minimum risk decorative surfaces to strengthen our offering even further.” of damage.
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The enhanced range now includes: XyloCleaf Perfect for high end commercial, hotel and leisure specifications. It’s a highly textured range of over 50 premium decors including wood grains and linens and comes complete with matching ABS edgings as standard. Plus it is also available as HPL in 16 decors.
Super Matt New and exclusive to James Latham, Super Matt is a range of highly durable, finger print resistant, MFC decors from Kronospan Italy. Offering eight, ontrend colours, it reduces the need to be constantly wiping away unsightly finger marks and smears.
Kronocolour has been developed from global trend influences
Egger Laminates James Latham now offers a staggering 237 Egger decors in its range. Egger’s ZOOM collection ranges from intense uni-colours and exotic woodgrains to glass effect and authentic rough-cut wood and there is matching MFC and edging available for 112 decors.
Kronospan Colour Part of the innovative Kronodesign portfolio, Krono Colour has been developed from global trend influences. From muted tones, exuberant primaries and every shade in between, it offers a carnival of colour comprising 59 MFC decors.
Washroom Range James Latham’s washroom solutions package boasts an extensive range of Kronospan decors and includes moisture resistant melamine faced chipboard (MRMFC) as well as a range of matching compact grade laminate (CGL)
High Gloss Acrylic James Latham offers an exciting range of highly durable, high-gloss acrylic colours, many of them exclusive. Easy clean, UV tested and with matching edgings available, it’s a cost effective option versus spraying, perfect for the KBB and furniture sectors as well as POS, hospitality and shopfitting.
Kronospan Laminates Offering a collection of 120 matching laminate sheets, Krono Laminate offers a hardwearing, postformable decorative surface. Available in matching designs to selected Kronospan Melamine Faced Particle Board and MDF it’s ideal for numerous applications.
For more information on any of these decors call: 0116 257 3415, e-mail marketing@lathams.co.uk or visit www.lathamtimber.co.uk
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ATTENTION BUSINESS OWNERS!
Discover the secret to more trade and more profit! Do you own a restaurant, golf club, bar, café, or a similar business? Are you looking to discover another way to increase the popularity and sales potential of your venue?
November 2015
EAT. DRINK. SLEEP
Bar Design
Do you want to ensure your customers come back time and time again rather than go to a competitor next time round? If so, Able Canopies Ltd. can help! If you don’t already have a relaxing outdoor area for your customers, then you’re really missing a trick! If however, you already have an outdoor space, make sure you are making the most of it because you could be missing out too! Obtain your free copy of our “How to boost sales with a perfectly designed outdoor area” guide and discover exactly how you can profit from creating a beautiful outdoor area for your customers. Download your free report today by simply visiting our website:
www.coveredoutdoorareas.co.uk/eat
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Download your Free Guide Today! And find out how you can boost your sales with a perfectly designed, all-weather outdoor area. Download here: www.coveredoutdoorareas.co.uk/eat
"Since we purchased the two 5m x 5m canopies with walls, heating and lighting, it has made a massive difference to our trade and profit. We are only a small pub so it has doubled the size of the area we can serve food and drinks. We can now cater for private parties, barbecues and for big sporting occasions.� The Victoria Arms, Binfield (Product Installed: Codale Conic)
EAT. DRINK. SLEEP November 2015
Bar Design
FW Lighting represents “the lighting collective” a group of independent European lighting manufacturers producing contract quality lighting for hospitality and leisure sectors. Our collection is both diverse but selective, focusing on new and innovative ideas and designed products for interior designers and architectural practices to specify in their projects. Baulmann Leuchten are a leading manufacturer of custom made decorative interior lighting for use in hotels, cruise liners, restaurants, spas and commercial and retail premises. Our product portfolio includes LED edge lit bathroom mirrors, guest room lighting, including LED reading lights, floor, wall and ceiling lighting. We also manufacture large public area lighting to a client’s own designs and budgets. The Baranska Design Studio is one of the most technologically advanced manufacturers of fused and blown glass in Poland. We produce bespoke public area lighting, table lamps, wall, ceiling and pendant lighting, sculptures, fountains and art installations. We also specialise in architectural and customised decorative wall art. Crestani are an Italian artisan manufacturer of ceramics. Our strengths lay in the detail and style of our hand decorated designs, many born from collaborations with leading creative designers. We produce sculptures, ceramic vases and pots, ceramic tables, floor, table and ceiling lighting as
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well as ceramic objects, such as totems and animals and all, individually hand decorated. We also provide special made (short run) designs with custom finishes, ideal for hotel refurbishment projects. Crisbase are a Portuguese manufacturer of blown glass lighting and accessories. We produce table lamps, wall, pendant and ceiling lighting for hotels and own brand retail outlets. We have the facilities to manufacture “families” so that clients can add harmonizing objects, bowls and dishes that will complement the interior lighting and the overall design. Ineslam are a Spanish manufacturer of decorative plaster lighting and architectural lighting for use in hotels, restaurants, retail, leisure and commercial and domestic properties. We specialise in trim-less plaster ceiling down lights, “plaster in” wall lights, trough lighting and up and down plaster lights. We also produce direct and indirect plaster wall lighting and large feature lighting for corridors and public areas. If you are planning a full or soft refurbishment of your hotel, or perhaps require single piece feature lighting for your public area of restaurant then please visit our website www. fw-lighting.com to view our partners designs, or contact us directly to discuss your needs at info@fw-lighting.com.
Professor Cornelius Ampleforth 44
Professor Cornelius Ampleforth’s Rumbullion! XO 15 Year Old is an unique, incredibly aged, category defying spiced rum. The original Rumbullion!, which recently took home a Gold Medal in the Super Premium category of the Spirits business Rum Masters 2014, was made with a base of Caribbean rum, to which exquisite Madagascan vanilla, orange rind, cinnamon, clove and cardamom are added. For the XO, however, many of these notes were found in the 15 year old Caribbean rum which sits at its core, a testament to its lengthy maturation. While the additional stunning spices haven’t changed, their quantities were reigned-in slightly to allow for the extraordinary flavours of the long-aged rum to shine through clearly. The result is the best of both worlds - The Rumbullion! XO has familiar, fantastic flavours from the award-winning Rumbullion!, with new dimensions of depth and complexity arising from the spectacular rum it is structured around. The flavour profile hasn’t just aged. It has matured - it is a grown-up version of an already awesome drink. As with all Professor Cornelius Ampleforth libations, it is handsomely packaged. It could very easily have come from a sea captain’s private quarters! The nose opens with rich, creamy wafts of vanilla and toasted cinnamon. Bright orange peel, dark chocolate and cola-cube sweeties surround classic sugary old rum notes. This continues on the palate with homemade marmalade, light oak and plum, with a thick, mouth-coating delivery. Beneath the sweetness lies a simmering pool of cinnamon, clove and liquorice. The finish is long a bittersweet, with oak and Seville oranges lasting until the end. Professor Cornelius Ampleforth’s Rumbullion! XO 15 Year Old is available from Master of Malt.
www.masterofmalt.com
EAT. DRINK. SLEEP
Based in Yorkshire, Mr Scratchings are entering our 14th year as suppliers of premium quality Pork Scratchings, Pork Crackling, Hot & Fiery Crackling and Pork Crunch.
Suppliers of
November 2015
Our premium range of Pork snack products are produced in a BRC Grade A facility using only the finest ingredients to our own special blends. Our full blown Pork Crunch is ideal to use as a sharing dipper with a smooth spicy chilli or apple sauce dip and provides a fantastic accompaniment with a sandwich platter as an alternative to the standard crisp or tortilla offering. Distribution covers all areas of the UK with demand growing for the North’s premier range of Pork snack products. In our Northern heartland, we operate a comprehensive van sales service direct to your business. In addition to our own range of products, Mr Scratchings also supply a full range of Crisps, Snacks, Nuts, Bar sundries and Cleaning products.
Visit our NEW website
Pork Scratchings Pork Crunch Pork Crackling Hot & Fiery Crackling
Crisps, Nuts, Sweets, Bar Sundries
www.mrscratchings.co.uk
☎ 01274 670044
enquiries@mrscratchings.co.uk
Delive ri Nation es wide
WHOLESALE ENQUIRIES WELCOME
With Shmoo it couldn’t be easier, all you need is a Shmoo Mixer, Shmoo Thickshake Mix and ice cold milk to create perfect Thickshakes. With no wastage or mess, thanks to Shmoo’s unique ‘Mix in Cup’ system, and FREE Disposables – what more could you want?
99% Fat Free Low in Sugar No Artificial Colours, Sweeteners or Preservatives Gluten Free Suitable for Vegetarians 5 Delicious Flavours Average of £1 Profit per Cup FREE Disposables
Please Quote – Eat.Drink.Sleep.15
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More sales. Perfectly served. New online training tools from Coca-Cola Enterprises. Did you know that 79% of customers are more likely to order a soft drink if you deliver the perfect serve?* Did you know that soft drinks represent 15% of total wet sales?** The fact is, soft drinks are important and if you get them right they can make a massive contribution to your business. That’s why you should register for Perfect Serve online training. A series of brilliant modules that will show you how to improve your customers’ experience and keep them coming back for more. Perfect Serve courses are available for Coca-Cola and Appletiser and will take you and your team just 15 minutes to complete. Register Now. Because the more you know, the more you’ll sell.
www.cokeperfectserve.net www.appletiserperfectserve.net Email cokeposkits@cpltraining.co.uk to request your POS kit.
*Evolution Insights Research, October 2013, (1093 participants).** CGA Strategy, Brand Index Data to 27/12/14. Percentages to the nearest whole percent Coca-Cola, Coke, the design of the Coca-Cola Contour Bottle and the Dynamic Ribbon device are registered trade marks of The Coca-Cola Company. Appletiser is a registered trade mark of SABMiller International B.V.
EAT. DRINK. SLEEP November 2015
SJS Laser Cutting
The Cantabria from Canopies UK
Maximise your outdoor space all year round and deliver incremental revenue
. . . .
The Cantabria will:
The Cantabria really is state of the art!
Offer a unique luxury dining experience Stand out from the competition Enable you to entertain more customers Start increasing revenue straight away
With an automated retractable roofing system and accessories ranging from heating to interior lighting and the option of having windows and doors you really can build a canopy to suit your establishment.
See how we can transform your outdoor space Call Karen on 01254 777002 Ext: 221
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www.canopiesuk.co.uk Email: karen@canopiesuk.co.uk
EAT. DRINK. SLEEP
Thermapen®
NEW colour-coded model
November 2015
‘The SuperFast Thermapen is now available in four colour-coded models, each printed with a specific food type reducing the risk of cross-contamination’
for information on the Thermapen® and other food safe thermometers, probes & data-loggers visit us online
www.etiltd.com
The Botanist, Broadgate Circle, London
Eat, drink, sleep 190x130 MAY 2015.indd 1
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12/05/2015 15:23
EAT. DRINK. SLEEP November 2015
MITRE PROVIDES
NEW LONDON BOUTIQUE HOTEL
WITH PERSONAL TOUCH
A new London boutique hotel has been given the Mitre Linen touch. The Mitre team has been working closely with the Shepherd’s Bush Boutique Hotel in the heart of London’s West End, which opened this summer. The hotel offers 4 Star Accomodation and facility Service. Mitre, who started working with the hotel when it was just a building site, gave each of the hotel’s 21 rooms their own individual design as well as personalising bespoke products. Products were selected from Heritage by Mitre, Mitre’s collection of timeless bed linen, towels, robes and soft furnishings. Luxurious white Ambassador bathrobes were personalised with the name of the hotel, while a pillow menu was devised with both firm and soft pillows from superior Abbey Collection. Beds were dressed with the beautiful 100% cotton Elegance range of bed linen.
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Bathrooms were given a lavish touch with soft white microcotton Hampton towels which have the ability to absorb water almost instantaneously. Mitre’s soft furnishings team then helped to give each room its own style using a selection of different coloured bed runners, cushions and curtains in colours including chilli, duck egg and gold. Anita Jansone, Sales Manager for the Shepherd’s Bush Boutique Hotel, whose guests include leading financial companies and artists, says: “We have been delighted with Mitre’s hard work. The hotel prides itself on its homely feel and added value – offering guests complimentary extras such as bathrobes, slippers and organic toiletries makes us stand out. “Mitre has provided us with creative design advice as well as great quality products. Our guests really appreciate
the quality of our personalised bathrobes and slippers, the lovely bed linen and soft furnishings. In fact, we’ve had some lovely comments on the likes of Facebook, Trip Advisor and Online Travel Agency websites.” Mitre Linen MD Stephen Broadhurst says: “We love working with new hotels and helping them to define the style of their establishment. Our huge range of fabrics means we can choose products that perfectly suit each property while we can also create bespoke products from adding the hotel name to bathrobes, towels or even mattresses. “The Shepherd’s Bush Boutique Hotel prides itself on its customer care which is why our new Heritage by Mitre collection, which introduces a new level of luxury, was perfect for them.” www.mitrelinen.com
BESPOKE, BRITISH, BEAUTIFUL
Simply
Introduce a new level of luxury for your guests with our timeless collection of hotel linen and soft furnishings.
t: 01685 353 456 e: sales@heritagebymitre.co.uk w: www.mitrelinen.com/heritage
BEDROOM • BATHROOM • SOFT FURNISHINGS
EAT. DRINK. SLEEP November 2015
CABUCHON BATHFORMS LAUNCHES FIFTH GENERATION DEEP SOAKING TUB THE YASAHIRO British bath manufacturer Cabuchon Bathforms has announced the launch of the Yasahiro, a modern take on the traditional Japanese ofuro. Drawing upon more than 20 years’ experience of deep soaking tub design, it has a small footprint and is ideal for use in more compact bathrooms typical of boutique hotels, city apartments and townhouses. In 1991, Cabuchon launched the world’s first contemporary, Japanese-style deep soaking tub - the Imersa. Since then, the company has been steadily introducing new and improved designs. The Yasahiro represents the company’s fifth generation of deep soaking tubs and, as such, it incorporates everything its designers have learned about comfort, access and utility.
has enabled the company to reduce its overall height. The bather can still soak chest-deep in the same depth of water as in previous models but its lower sides make it easier to enter, and an external step is now rendered unnecessary. The Yasahiro can be installed freestanding but its compact dimensions - 1440mm x 850mm (56.75” x 33.5”) make it especially well suited for use as a corner bath and in smaller bathrooms. It can also be built into a raised deck or sunk into a floor. Its space-saving design mean that it also yields considerable savings on water use and heating.
Key features include a sculpted backrest, a low seat that optimises bather comfort, a soft headrest and long integrated armrests. These aid entry to the bath and allow the user to maintain a position that is both relaxed and well supported. The Yasahiro also boasts a large footwell that makes it suitable for use with overhead or wall-mounted showers.
Like all Cabuchon baths, every Yasahiro is hand-built by a team of British craftsmen and can therefore be customised to include, for example, hydrotherapy or chromotherapy systems. The bath is manufactured from the company’s own Ficore® composite, which carries a unique 25 year guarantee. Cabuchon can match literally any colour and will match any current (and many past) sanitaryware colours in its standard pricing. For an extra fee, it can also match the base colour of any tile, paint, stone or textile.
The Yasahiro’s seat is lower than in other Cabuchon deep soaking tubs and this
The use of Ficore affords additional benefits: it is stronger and more
www.cabuchon.com
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rigid than any non-metal or nonstone bath and it possesses superior heat insulation and energy-saving properties. In independent tests, it has been shown to keep water hot more than six times longer than acrylic and more than twelve times longer than vitreous enamelled metal. “Since 1991, Cabuchon has been pioneering the development of contemporary deep soaking tubs,” notes managing director Tony Pontin. “Our soaking tubs are often copied but I don’t believe they’ve ever been equalled. With the launch of the Yasahiro, we feel we’re taking another important step forward in their evolution. Yasahiro is a Japanese name meaning ‘serenity’ and, as the latest model in our range, it embodies everything we’ve learned about comfort and relaxation.” The Cabuchon Bathforms range includes free standing, built-in and deep-soaking baths, all sold in standard or modified sizes. The range also includes custom designed hydrotherapy and chromotherapy systems. The company manufactures all its products in the UK and exports throughout the world.
EAT. DRINK. SLEEP
m for rovement?
EPoS provider Tevalis works with some of the biggest names in the restaurant world including a number that have been listed in this year’s National Restaurant Awards, including The Palomar and The Salt Room
November 2015
er Tevalis works with some of the biggest names in the Whether you’re operating an independent casual-dining restaurant or a Michelin star orld including asport number have been listed in this year’s restaurant, a high footfall and leisure venuethat or a large network of bars, Tevalis provides the expertise to implement the most suitable EPoS system, capable of taurant Awards, including The delivering improved efficiency and profitability to your business.Palomar and The Salt Room
An investment in EPoS technology through Tevalis is more than the hardware and software you purchase. It’s also an investment in the commitment from Tevalis, is was an obvious choice, it wasn’t difficult to has made it easy to create and run one of n independent which ensures you can maximise your new technology infrastructure and take most oversubscribed restaurants. a Michelin advice star on a rangeBrighton’s of services. That includes new system software developments,persuade Razz and we now have the system at The Coal Shed, which is located just down the port and leisure venue third party software integration, full project-managed services, systems and network configuration/installation, hosted data services, planning, training and live road from The Salt Room. You opened back inroll-out February, Tevalis provides the support services.
how’s it going? most suitable EPoS do you like about the system? We’ve veryrestaurant busy since quiet ng improved Launched earlier this year,been Brighton Thewe Saltopened. Room hasAbeen a smashWhat hit find night us isand 70itcovers is unusualmagazine’s in o your business. with locals and the city’sfor visitors has alsowhich made Restaurant listIof thethe reporting system very easy to use top 100 restaurants in the UK.Myself Dariushand Tamadon – the general manager ofbecause The we also usepartners Tevalis’ stock Brighton. Razz Nejad [Razak Helalat, the chnology through Tevalis withsystems, leading Salt Room and sister restaurant The Coal Shed – explains how Tevalis has made it easy which are linked with the terminals. This reduces restaurant’s owner] are really pleased with how dware and software payment app Velocity to create and run one of Brighton’s most oversubscribed restaurants. the likelihood of reporting errors, which can the restaurant is bedding in. vestment in the cause big headaches. Their integration which ensures You you opened back in February, how’s it going? Tevalis has entered into a deal with with since we opened. A quiet for us is 70 covers which isother systems Velocity, a mobile payment application – such as bookings providers – are How long have younight been using hnology We’ve been very busy unusual in Brighton. Myself and Razz [Razak Helalat, the restaurant’s owner] are really available on Android or iOS, that good too. But most of all, it’s user-friendly system Tevalis? ce on a range of pleased with how the restaurant is bedding in. user to in pay straight from is built withallows busy the operators mind. Prior to coming down to the south coast, I system software their smartphone with a link to a bank worked with Mark Hix for many years. When we oftware integration, How long have you been using Tevalis? card. The system has check-in table Prior to coming down to the south coast, I worked withwe Mark Hix for many When what’s the company like to opened Hix Soho back in 2008, were one of years.And es, systems and functionality and allows customers to we opened Hix Soho back in 2008, we were one of Tevalis’ first restaurant clients. deal with? Tevalis’ first restaurant clients. We took a leap of allation, hosted data leave reviews. It can also force payment We took a leap of faith by going with an untried and untested EPoS provider and it The really stands faith by going an untried and untested raining andworked live out well. Being if someone leaves out the is premises without guinea pigswith enabled us to help them build in EPoS the features wething that communications. If there is acustomers problem –toand andeffective it worked well. Being guinea wanted – it’s nowprovider an extremely EPoSout system. paying and allows easily split the there always will bebill. problems occasionally with pigs enabled us to help them build in the r, Brighton restaurant And you’ve taken it with you to your new post... EPoS systems – Tevalis deals with issues quickly features we wanted – it’s now an extremely mash hit with locals Yes. When we started developing The Salt Room For more and efficiently. A fewinformation weeks ago, Ion was working effective EPoS system. has also made is was an obvious choice, it wasn’t difficult to persuade Razz and we now have the partner integrations or to see a late on Sunday night and there was a minor system at The Coal Shed, which is located just down the road from The Salt Room. of the top 100 demonstration please contact Tevalis issue. Somebody picked up the phone right away And you’ve taken it with you to sh Tamadon Nejad – on 01923 294446, email sales@ What do you like about the system? and were able to look at issue and fix your new post... e Salt RoomI find andthe sister tevalis.com orthe visit the live website at up reporting system very easy to use because we also use Tevalis’ stock systems, with minimal hassle. Yes.the When we started developing The Salt Room errors, explains how Tevalis www.tevalis.com which are linked with terminals. This reduces the likelihood of reporting which can cause big headaches. Their integration with other systems – such as bookings providers – are good too. But most of all, it’s user-friendly system is built with busy operators in mind. Tevalis partners with leading payment app Velocity
someone leaves the premises without paying and Tevalis entered into a deal with Andhas what’s the company like to dealVelocity, with? a mobile The thing that really stands out is communications. If there is a problem – and there allows customers to easily split the bill. payment application available on Android, Windows or always will be problems occasionally with EPoS systems – Tevalis deals with issues For more information on partner integrations or to iOS, that allows the user to pay straight from their quickly and efficiently. A few weeks ago, I was working late on Sunday night and there see a demonstration please contact Tevalis on 01923 smartphone with a link to PayPal or a bank card. The was a minor issue. Somebody picked up the phone right away and were able to look 294446, email sales@tevalis.com or visit the website system has check-in and allows at the issue live andtable fix up functionality with minimal hassle. at www.tevalis.com. customers to leave reviews. It can also force payment if
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18th September - 31st October
FULL Range of Decoration Packs, Display Flags, Bunting, Decs, Fancy Dress and MORE
Available NOW!
t: 01202 489489
Reid Street, Christchurch BH23 2BT