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eat.drink.sleep May 2016


The London Wine Fair is a trade tasting event like no other. Some 13,000 wines from 35 countries, with over 75 seminars, masterclass tastings and industry briefings, make it the perfect place for you to explore, discover and immerse yourself in the trade.

3 R D – 5 T H M AY 2 0 1 6

This summer’s winning line-up

With our unmissable live sport and your unbeatable atmosphere, we’ll help keep your tills ringing all summer.

Here are just 3 days from an action-packed summer of live sport...

28 MAY






Q4_420x290_DPS_EDS_0704.indd All Pages


Finbar Holian, Landlord The Claddagh Ring, Hendon Showing Sky Sports for the 25th year





OR VISIT T&Cs: Champions League Final available on a Freeview or BT platform, box and set up costs may apply. Free to Air events shown on non-Sky channels and are available without Sky subscription. Sky Sports requires Sky subscription, equipment and installation. Scheduling may be subject to change. Eligibility subject to credit checks. Further terms apply. The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved. Calls to Sky cost 7p per minute plus your providers access charge. Correct at time of supply 08.04.16.

08/04/2016 14:04

Contact Us For more information on the publication or to talk about advertising within the next issue. Contact one of the team via the details below: Publication Manager

Michael Amor 01843 591 523

Publishing Director

Tony Little 01843 582 733


Jeremy Tring

eat.drink.sleep May 2016

4 News 8 Editors Choice 14 Outdoors 56 Pro Kitchen 66 Directory To find out more visit our website:



Matthew Clark embarks on UK tour to showcase premium offering Matthew Clark has been making some serious improvements to its portfolio recently, responding to customer demand by focussing on top-end products. And it’s now hitting the road with these new premium wines, beers, ciders and spirits to showcase them to customers around the country. The series of events – Uncovered – will feature 500 wines, for example, 190 of which are new to the portfolio. New wines include Casa Ferreirinha from the Douro, Bodegas Salentein from Argentina, and cool-climate Elgin wines from South Africa. When it comes to spirits, Uncovered features a Gin Garden and Rum Shack, two spirits that are a serious focus for the company. Matthew Clark has seen dark rum sales go up by 14% in the last year to February. It has added 25 rums to its portfolio, including Mezan, Ron Zacapa Centenario and Plantation Original Dark. Whisky is a feature at Uncovered too, with new additions from Ireland and the US, like Redbreast and Eagle Rare, respectively. Scotland’s not forgotten, with the addition of 24 new products.

bigger and better series than ever before,’ explained Hannah Atkinson, Matthew Clark head of experiential marketing. ‘We’re hitting the road to showcase the finest spirits, along with over 500 wines and a whole host of premium New in the beer department is Colorado’s Crazy Mountain, By the Horns from Wandsworth and Collesi Imper Ale Bionda beers, ciders and soft drinks. The idea of discovering and uncovering new things is not just a theme for these events, Ego from Italy. it is embedded throughout our entire business, constantly ‘Our Uncovered event series is held to highlight our expertise responding to consumer trends to support our customers. in all categories, not just wine. We offer something for our We are constantly evolving our range and offer to continually broad range of customers and we’re returning this year with a support our customers.’

Craft Beer Industry Degrees Popular With an explosion in growth in the Craft Beer Industry over the last decade, it’s not enough to simply have a passion for brewing and beer when it comes to starting a brewery or working for one as the industry gets more competitive. ‘A lot of breweries started out five or ten years ago with a focus on beer’ said Gregory Dunkling, Director of the University of Vermont’s new online business of Craft Beer Industry certificate programme, which starts in February. The program costs about $4,400 for the two courses: one on fundamentals of craft beer and second course of students’ choosing focused on digital marketing, sales or business operations. Craft Beer Industry officials agree there is need for education and knowledge in the industry and different ways to get it, whether through experience, hiring talent or training, which some breweries provide.


Portland State University in Oregon started an online business of craft brewing programme in 2013, with the first class filling up in the first week with around 40 people. It’s become one of the school’s most successful professional certificate programs, drawing people from around the world, said Scott Gallagher, the University’s

Director of Communications. “We discovered that there’s a huge need for people who wanted to get a certificate. They didn’t necessarily want to go to college or already had a college degree and wanted to open up a brew pub,” Gallagher said. They needed some basic and more advance knowledge, such as in marketing, he said.

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Rolec Launches EV GroupManager System Rolec has recently announced the launch of its new EV GroupManager system, which has been designed to provide full management control of private Electric Vehicle (EV) charging networks. According to Rolec, the EV GroupManager system has been developed to allow the operator to easily manage their entire private EV charging network from a single central computerised location.

Cloud Based System The system operates by issuing nominated EV drivers with their own secure personal RFID card/fob, containing the driver/vehicle ID. The driver then presents their card/fob to the charging point, which authenticates the card/fob and via GPRS, WiFi or Ethernet communicates with the cloud based back office management system, requesting authorisation to initiate the charging cycle. Upon authorisation from the management cloud, which takes only seconds, charging will commence with the cloud recording the driver/vehicle ID, charging start time, the kWh used and the charging end time. This charging information is always hosted in the cloud and can be accessed at anytime, from anywhere, by the system operator to


compile management reports, benefit in kind data and billing information. Kieron Alsop, Rolec’s Managing Director, commented: “EV GroupManager has been designed to enable private enterprises to have full control over their own private EV charging network and is ideally suited to almost any corporate location - or for housing developments, fleet management, staff vehicles, etc.” “The introduction of EV GroupManager eliminates the necessity to engage with the public facing charging networks, which are heavily subscription based and operated via third parties. In effect EV GroupManager gives the operator complete control over their own EV charging network and provides them with the flexibility to accommodate both their own, and their EV drivers’, charging needs.” The EV GroupManager system is able to manage and control every type of EV charging solution - from 16 amp (3.6kW) through to 32 amp (22kW) SuperFast charging.

Additional Features A number of additional features have been developed to enhance the EV GroupManager system, including: Electricity Load Management The electrical load management feature enables the system to manage the electrical supplies to the EV charging points when the total potential electrical load exceeds the incoming electricity supply. Multi-Use RFID Cards/Fobs This feature allows a single card/fob multi-use capability - for example access to EV charging points, as well as gate or door security access to parking areas, etc. Management Integration EV GroupManager is able to seamlessly integrate its EV charging reports into any third party management system. Tried and Tested Although EV GroupManager is only now being officially launched, it has already been chosen by a number of household names as their preferred EV charging network management system. Some of these organisations include Jaguar Land Rover, Loughborough University, HM Revenues and Customs, Battersea Power Station, Farnborough Airport, the NHS, Fire & Rescue Services, etc.

For more information about Rolec’s EV GroupManager system call 01205 724754 or email

Restaurants and pubs have avoided a sharp slowdown in consumer spending, which has dropped to its lowest level in two years according to new figures. Berclaycard, which processes nearly half of all credit and debit card transactions in the UK, said that consumer spending growth slowed to just 1.6% in March, as consumers reined in purchases in nearly all categories. The business blamed a wet and windy start to the month for discouraging shoppers from updating their wardrobes for spring, as well as putting a brake on spending in garden centres and on travel. Despite that, spending growth in both pubs and restaurants was up 11.9%, boosted by Easter and Mother’s Day. The only other sector to perform better was cinema spend which climbed by 12.8%, helped by the release of Batman v. Superman and the continuing popularity of Zoolander No. 2 and Deadpool. Meanwhile, Barclaycard found that only one in three (34%) Brits feel upbeat about the UK economy, fewer than at any time since Barclaycard began collecting this data in Q3 2014. This may be why nearly one in two (47%) say they have been more cautious with their spending during the past few months, reflected in Barclaycard data which saw non-essential spending grow at 2% in March – the lowest rate in more than two years. Subdued wage growth is also having an impact on consumers’ outlook. Average real earnings are about 6% below their 2008 level and just one in four (26%) is confident that their personal spending power will rise during the rest of the year.

Urban Cookhouse in Manchester to expand after £500k first-year turnover Urban Cookhouse, the Manhattan-inspired Manchester restaurant and bar, is to expand following a successful year’s turnover of £500,000. The group, from entrepreneur Tom Coulston, has confirmed it is seeking three new sites to expand its portfolio, which currently comprises just the one 250-capacity, 85-cover, 4,500 sq ft venue on the city’s Princess Street.

Sheffield and Nottingham are top of the list for expansion, Coulston said, as well as other cities in the North West. The group’s menu serves dishes from brunch to dinner, as well as carry-out and corporate catering, including options such as ‘Urban Legend’ burgers, ‘Freddy’s ribs’, wings, dogs and ‘disco’ fries. The restaurant, which served its 10,000th burger last month, also has a late license until 2am from Thursday to Saturday and serves a range of New York-inspired cocktails.

Coulston – who also runs the catering company Violet Hospitality – said that the group had also made significant changes to the concept since opening, in a bid to widen its appeal to more people, including office workers, students, and revellers from the city’s nearby gay village.



If you love leather chairs, look no further! Gracefully contoured and sophisticated, the Winston chairs by Cult Living will uplift your hotel, bar, or restaurant instantly! The chair features a comfortable PU leather seat and back, finished off with studs on the wooden frame. Giving these opulent chairs a strong, luxurious edge. The seat and studs are available in a range of colours making this chair suitable for any interior. Exclusive trade discounts available. £89 including VAT

Restaurants and pubs sidestep sharp spending slowdown

May 2016

Winston chairs by Cult Living


May 2016


New Moda Collection from Cult Furniture - available May 2016

How Sudden 2016 Copyright Law Affects Businesses and Buyers The UK Government has unexpectedly fast-tracked the deadline for shop owners to stop selling replica furniture. The change, however, will not go without consequences. The Fight Against Legal Reproductions The UK Government announced the repeal of Section 52 of the Copyright, Designs & Patents Act in 2014: the copyright on furniture designs would be extended from 25 to 70 years after a designer’s death. Businesses were given five years to adjust to the change in law, which meant that most of the designs they were selling would then become illegal. By 2020, they should stop selling replicas altogether or else they could face a fine of up to £50,000, and a custodial sentence of up to ten years. A New Unexpected Deadline: April 2016 While those five years could have been sufficient for most companies to make changes to their business model, the UK Government, under pressure to comply with the new EU copyright laws, unexpectedly fast tracked the deadline to April 2016. Not only does the sudden decision harm businesses and create further job losses, but customers are affected in the long run too.

It’s unlikely that the change in copyright law will increase the sales of originals as very few people will be able to afford these overpriced originals and this doesn’t just affect the everyday consumer, you will also see a lot of the iconic designs fade away from the high street as bars and restaurants will not be able to afford to pay £400 + each for a dining chair.” — Fiaz Iqbal, CEO of Cult Furniture. The Next Steps: From Stockist to Design Studio While many businesses struggle to find ways to adapt and innovate within the new timeframe (and possibly need to quit), the most logical step for Cult Furniture was to establish itself as a design studio, instead of being a limited stockist. After learning about the possible law changes in 2014, Fiaz Iqbal put together his own inhouse product design team to create Cult Designs: furniture inspired by iconic designs but with contemporary twists in the brand’s style, to replace their best selling iconic designs.

They are, in a way, punished for not being able to own an iconic chair design, even though the original designs were meant to be affordable. As Ray and Charles Eames were famously quoted: “We want to make the best for the most for the least.”

The road from stockist to design studio, however, hasn’t been an entirely smooth one. Many of the new designs were work in progress and not due to be released until mid-2017. The sudden April 2016 deadline created a lot of pressure and stress in perfecting the new Cult Design range on time. But, with years of market research, the new designs are anything but a gamble. Knowing exactly what customers are looking for in terms of style, Cult Furniture will launch their new furniture line as an alternative to those who will soon have limited access to iconic furniture.

“It’s a sad time for design lovers everywhere. By abiding by the wishes of the furniture giants to hand over the designs that were initially meant to be affordable, functional and beautiful for everyone, we’re losing more than just a legal battle. We’ll be completely out of touch with the visions of those (designers) before us.

“We firmly believe that everyone should have access to good design. When they want to buy reproductions, this is their choice. We hope to provide an alternative, to keep the vision of Eames alive: that good design should be affordable and for everyone, not just the rich and famous.” – Fiaz Iqbal, CEO of Cult Furniture.



your order using code ESD20* *Orders over £200. Valid until 10/05/16 | +44 (0) 208 150 3257 | Showroom: 811-813 Wandsworth Road, London SW8 3JH


Novikov – Sophisticated

excellence in Mayfair. Arkady Novikov is a prolific restaurateur with award winning restaurants across the globe. Novikov being his first London venture meets and exceeds expectation from its beautiful interior design to its excellent waitperson service. Mayfair known for its extravagance is certainly fitting for the Novikov restaurant. On arrival we were greeted by our waitress who made us feel extremely comfortable and kindly showed us to our seats. To begin we tried the various fresh breads brought to the table along with a glass of white wine to get the evening started. Quality was to be seen in the taste and texture of the different varieties available.


As we had opted for the Pinot Grigio in which I would highly recommend the “Sancht Valetin” The Calamari Fritti Paprika con salsa tartara was a must and we were pleasantly surprised with the generosity of this portion and also the quality of the starter we had chosen. This was a fantastic combination and perfect for a light bite.

As the evening continued you felt totally relaxed in your surroundings with a lively yet comfortable ambiance. The mains were brought out and again we were over joyed with the incredible Scarlet Mediterranean prawns that we had chosen each full and juicy as well as brilliantly marinated. This again a fantastic choice and not overwhelming if you then wish to continue down at the Novikov bar.

This was only one of two experience at Novikov as they also host an excellent Asian restaurant which has had rave reviews. This place really does have it all with then the option to go downstairs for a drink after dinner. Next time you find yourself in Mayfair, Make sure you head to Novikov. It will be a night you won’t forget. Everything from the table staff to the food and drinks are perfect. The site address is 50A Berkeley St, London W1J 8HA and for a look at both menus follow this link to find out all you need to know

IN NO Sta CL W U tu Au tor D to y S m ic ES ati k P on ay ! .

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eRostering, Time & Attendance, Holiday Tracking, HR and Absence Management Solutions Ten Reasons Why You’ll Love Softworks Solutions! 1. Better and Optimised Rostering Easily create work rosters for full time, part-time and seasonal employees while adhering to company policies and procedures.

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3. Easily Manage Holidays & other Leave maternity, paternity, parental and sick leave.

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9. You don’t have to just take our word for it! This is what Andrew Prior, Finance Director of the 5 Star Druids Glen Resort had to say… “ We are very happy with Softworks. We like the product and we have a very good relationship with the team. The system has enabled us to spend more time on our core business objectives and less time on manual and administrative tasks. “

10. And the best reason is…You’ll love it! Softworks has extensive experience working with hotels, restaurants, bars and catering companies and our solutions and teams consistently get great reviews from clients. We think you’ll love working with us too..!

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Clerkenwell Workshop Coffee If you find yourself in Farringdon after perhaps an evening on the town, take a trip to Clerkenwell Road, where since April 2011 it has been home to The Clerkenwell Workshop coffee Café. This is the ideal place to go for their world renowned Coffee, which is not only delightful on the pallet but is the perfect introduction to your day in the city. The mood at the Workshop in one word, is relaxed, making it quite easy to take some well deserved time away from the hustle and bustle of London’s busy lifestyle to enjoy the atmosphere and fantastic selection of food and drinks on offer. With a mixed age range, this venue seemed ideal for almost any social gathering from an evening dinning experience to a coffee catch up. The Brunch menu catered for both breakfast and Lunch requirements including a succulent “Classic Burger” which

is accompanied by the workshops very own Beetroot relish which adds its own twist to a classic dish. Perfect for either early or late lunch this will certainly leave you more than satisfied with a glass of freshly squeezed orange Juice. A customer favourite is the Corn fritters which are deep fried and served with Baby spinach, Grilled Halloumi, Kasundi and Poached Egg. This is the perfect fusion for a brunch menu. The fritter itself gave a “melt in your mouth” sensation whilst not being too rich. I highly recommend a venture to the Clerkenwell Workshop, during the day it is the perfect place to meet up for a bite and a coffee, and by evening, the perfect place for socialising and a pint or two. Very reasonably priced and a new menu set to be available in the not so distant future.

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Furniture Fusion

Furniture Fusion is very excited to bring some of the finest new items in their Spring Furniture Collection for 2016. They have meticulously chosen some simply beautiful pieces of contract furniture to whet your appetite, and hope to inspire designers, project managers and architects alike with their concepts and ideas. With a weather eye on what the contract furniture designers have been introducing over the last few months, Furniture Fusion’s collection promotes and develops this even further. The main focus for the spring season is outdoor living spaces, and to that end they are introducing some exquisite pieces. The marketing department has been working hard and has produced an on-line catalogue, which features all of the core subjects in this spring collection, but the story doesn’t end there! Furniture Fusion always has its finger on the pulse and will be adding more to the collection on a daily basis, so be sure to bookmark their site, and have a look regularly! For this editorial they have handpicked some of the Top: Stripe highlight pieces here to Middle: Africa showcase their collection: Bottom: Faz AFRICA The simple things are the most original, the most original thing is to be simple. The essence of this object is contained in its simple and natural form. It is a design created to cosset you and your friends. Simply original!


Made of moulded air-injected polypropylene and reinforced by fibre glass the concept from the designer is perfectly captured in this elegant yet durable piece. The chair is stackable, available in five different colours and suitable for indoor and outdoor use. FAZ LIGHT The Faz chair is part of the larger Faz range, a range of truly modern and innovative designs, which captures unique geometric forms. One piece moulded seat and back polypropylene chair. The legs come in two varieties, made in stainless steel which can be painted to match the seat or a clear polycarbonate leg base, giving and almost levitational effect. Once again this item is suitable for indoor and outdoor use. STRIPE A very distinctive design, refined and practical; this is the epitome of Stripe! This new concept had been designed by designer Roberto Serio, available in two different colours that not only have a great presence in and outdoor living space but can also be included inside. All the pieces are based on an aluminium frame which can be painted. The seat and the cushions are made from dry-fast foam which is upholstered in Sunbrella fabric or Mercis. Cushions are included and their covers are easy to clean, resistant to water and UV rays. The custom fabric bands are made from Plastitex and are available in grey or taupe. For more information why not visit Furniture Fusion’s website at and click on “Collection Spring 2016” to view these lovely pieces yourself.

THE COLLECTION spring 2016

our spring collection catalogue available now at


Furniture Fusion Ltd, 6 Brookside, Colne Way Industrial Estate, Watford, WD24 7QJ


ollowing on from three consecutive record breaking years, sales for the 2016 season have already taken off in an encouraging manner for LeisureBench Ltd. The company is currently delivering the length and breadth of the country with a high volume of early season orders. There has been tremendous interest in the new Oasis collection, suitable for outdoor or indoor use. This has really added a new dimension to the existing Rattan range and includes sofa sets, dining sets plus tables and chairs of the highest quality. LeisureBench has also recently introduced a new collection of Tolix style table and chairs, classic designs made from extra thick steel plate for commercial strength and durability. Unlike most on the market the steel has been electro-galvanised before powder coating. The galvanizing helps to prevent rust even if the outer powder coating is damaged. This makes this range suitable for outdoors and more than suitable for indoor use. The chairs are also available in a range of exciting colours.

The company will also shortly be announcing the launch of a new range of smart and chic ISO table tops. The LeisureBench range of products is extensive, ranging from traditional teak furniture through to a collection made entirely from recycled plastic, which is growing massively in popularity. A fast delivery is guaranteed from our own warehouses and over 55.000 square feet of storage space, ensures there is always a large range in stock. A wide range of accessories is also available including parasols, jumbrellas, heaters, cushions etc. Visit the LeisureBench website at , or telephone our dedicated sales team on 01949 862920. Email:

☎ 01949 862 920

Devon Hardwood Set DE-S001 Was £255

PL-005G Recycled plastic Only £209

Lattice 3 piece tea set


NEW FOR 2016

BA-S001 Brushed Stainless + Plaswood Set

RA-S002G Cube Set

Was £619 Only £399

DR-C01 Stacking Armchair

RA-SO30 Rattan Set

RA-S005G Rattan Set

RA-S008G Rattan Set

TK-S015 Teak Set



Tolix table Grey W 80cms, D80cms, H75cms

Colour Selection:

PA-14RE 2.5m Parasols

On offer was £47 Only £39.95

Strong sturdy construction


TK-B3 Teak Bench

PI-009 York Picnic Table Was £179 Only £143.20

PI-013 Chester Picnic Was £79 Only £49.50

Aberdeen Picnic Table

Made from electro-galvanised extra thick steel plate. Suitable for outdoor or indoor use. Chairs available in a range of colours

PI-8 Very heavy duty FSC Pine

TK-S031 Teak Set



off our trade prices use Discount Code


*Excludes product on offer. Prices correct at time of print and subject to VAT


Large range of furniture at:




Our 2016 collection provides an elegant & stylish range of outdoor furniture to suit & re-style your outdoor seating areas with practical & low maintenance seating. Dining Chairs * Stackable Chairs * Round & Square Tables *Sofa sets * Dining Sets * Bar Sets This year we have introduced ‘Natural’ coloured rattan products to our range – see for further details. Our ‘all weather’ Rattan Outdoor Furniture is manufactured in our dedicated factory and is designed with strength & durability to suit the busiest of venues. Our products will retain their great looks all year round, year after year with very little maintenance; the frame is made in aluminium with a tight weave of PVC Rattan providing a resilient piece of furniture. Rattan Outdoor Furniture is particularly multi-functional and will enhance your pub garden, terrace, outdoor dining areas, in fact anywhere you choose to use it. Because the furniture is not only fashionable but also comfortable, many of our customers feel it’s the perfect solution for both indoor & outdoor settings such as conservatories. If you are looking for stylish, durable, low maintenance furniture, then our Rattan Furniture certainly ticks all the boxes! Maintaining your Rattan Furniture is effortless just wipe down with a damp cloth!! Transforming your outdoor area is probably easier than you think. Smart interiors are specialist importers of contract furniture – leather restaurant chairs, tub chairs, bar stools, sofas, tables & outdoor furniture supplying restaurants, bars, golf clubs, hotels etc at unbelievable prices. So whether you are looking to furnish a new venue or simply replace some items of furniture in your restaurant or bar – make the ‘Smart’ decision and call our sales team to discuss your requirements. Our leather furniture is manufactured to combine strength, durability and style. Each piece is produced to withstand the considerable demands of daily use in the busiest of venues. We hold stock of over 30,000 items for a same day dispatch (orders placed before 12am) on either a Next Day or 48 hour courier service to meet your deadlines.




Summer is just around the corner meaning it’s that time of the year to take advantage of the higher temperatures and blue skies ahead. If you’re thinking of redesigning or upgrading your contract furniture, why not invest in some outdoor furnishings? The cost of outdoor furniture can be significantly lower than indoor upholstered products, making it a cost effective way to add covers to your venue leading in to the warmer season. Forest Contract offers a large selection of outdoor furniture, suitable for all weather conditions. We offer an extensive range of styles by sourcing a variety of furniture to suit restaurants, hotels, country pubs, bistro cafes and more. Our outdoor furniture range includes stacking chairs, bar stools, benches, poseur tables, individual table tops and bases (suitable for both indoor and the outdoor use) and they’re made using the highest quality materials to give you long lasting satisfaction all year round. Forest Contract pride ourselves in offering quality manufactured furniture to the leisure and hospitality trade. Achieve a look which suits your design scheme and choose from products manufactured in solid wood, veneer, laminate, metal, plastic or resin. Our stackable range of furniture is a great way of adding covers to a location at short notice,

with the ability of storing the chairs away during the winter months, or to free up space for other activities around your venue. Outdoor furniture is a valuable addition, enabling you to extend your furniture to the outdoors and can help to entice new customers in to your venue during the warm summer months. Outdoor furniture is perfect for restaurants and bars, which often have patios and/or balconies, as well as cafes and pubs which have a garden or courtyard. Al fresco dining is as popular as ever and this trend looks set to continue further as UK venues place more emphasis on a continental style of service. Forest Contract can offer a lead time as quick as 48 hours on outdoor furniture, varying on the scale of your project, ensuring that you can be ready to take advantage of this upwards trend with a quick turnaround from order to delivery. If you need any more information on our furniture, please do not hesitate to contact us and a member of the team will be more than happy to help and answer any queries you may have. Contac t Forest Contrac t on 0161 737 6918 or email us on Download brochures of our latest products here: 21



London’s best alfresco restaurants and cafés The British really know how to make the most of a sunny spell, whatever season it happens to fall in. If the sun is shining, whether it’s summer, winter, spring or autumn, make the most of it with Square Meal’s run-down of London’s top park cafés, waterside restaurants, pub gardens and alfresco courtyards.

food in their vine-clad gardens. Over in Hampstead, The Freemasons Arms has a huge beer garden that does justice to its Heath-side location, while The Queen of Hoxton’s roof terrace is a great addition to London’s summer drinking spots. Neither Henry J Beans on King’s Road nor Borough Market’s The George Inn are gourmet hotspots but both have great courtyards that pack in thirsty after-work crowds. If it’s a pint of prawns you’re after, though, go to The Gun’s glorious riverside terrace in Docklands.

Park life British park cafés used to have a reputation for soggy sandwiches and crumbling cakes, but there have been some great gastronomic additions to London’s green spaces in recent years. The Serpentine Bar & Kitchen, sitting on the edge of the water in Hyde Park, serves jazzed-up British treats, while The Lido Café is another prime location in which to treat yourself to tea and cakes or something more substantial. The Garden Café in the Inner Circle at Regent’s Park is a glorious spot for simple Brit food, and The Terrace in Lincoln’s Inn Fields adds colour to City dining with its leafy surrounds; meanwhile, ducks swimming on the pond provide a great backdrop at Inn the Park in St James’s Park, though there are mixed reports about the food and service. Out west, the terrace at Holland Park’s The Belvedere continues to be a reliable spot for soaking up the sun.

Courtyard chic

and there are plenty of restaurants that take full advantage of the River Thames and its estuaries. Northbank sits at the north foot of the Millennium Bridge and offers a glorious terrace to enjoy dinner and drinks as the sun goes down. Take a stroll along the South Bank and you’ll find a vast array of riverside treats, from the Oxo Tower’s eighth-floor balcony (pictured above) to the peaceful setting of Butler’s Wharf, boasting the polished outdoor area at Le Pont de la Tour and the more relaxed Butler’s Wharf Chop House. For something more cheap and cheerful, a host of chain Even if a restaurant isn’t located in a park, restaurants outside the Royal Festival Hall many boast their own garden. Perhaps the offer bumper alfresco terraces. capital’s poshest alfresco spot is the garden at The Ritz in Mayfair, while a bit more low- Docklands is another obvious destination key is the green space at Frederick’s in for waterside dining. Some of the best Islington. The gorgeous rooftop garden tables can be found at Royal China in at Coq D’Argent is the perfect spot for Westferry Circus or at Gordon Ramsay’s sipping a G&T in the heart of the City, while gastropub The Narrow. Further along the Boundary’s rooftop restaurant also proves river, you can explore Fulham’s Imperial popular for working lunches. Brinkley’s and Wharf where Thai eatery Blue Elephant its sister restaurant Wine Gallery in Chelsea has pretty views and a riverside terrace. both have beautiful gardens tucked away Heading west, Gaucho Richmond at the back – great for quaffing their low- serves top-notch riverside steaks, while Ransome’s Dock, in Battersea, offers fine mark-up wines. wine and food. Meanwhile, Rotunda in King’s Cross is a useful option in central London.

Pick of the pubs Of course, sunny days are all about whiling away afternoons in beer gardens, and London has a wealth of options to choose from. In Westbourne Park, Grand Union Public House packs the crowds into its canal-side terrace, while The Westbourne tempts punters with its courtyard. Water works Islington gastropub The Drapers Arms Nothing lifts an alfresco dining experience (pictured above) and its longer-standing more than sunshine shimmering on water, neighbour The Albion both serve fab


There’s something rather quaint and olde English about cobbled courtyards, and they offer some of the finest traffic-free alfresco areas that London has to offer. Hush (pictured below) pulls in the crowds with its charming courtyard slap bang in the middle of Mayfair. Momo and Aubaine, on Heddon Street, offer ample outside tables, while fishy stalwart Bentley’s harbours a fine alfresco dining spot.

Just behind Oxford Circus, RIBA’s paved terrace is a lovely secluded space for lunch and down the King’s Road, Manicomio serves fresh Italian dishes in a tucked-away alfresco area that’s prettiest when lit up at night. In the City, Bleeding Heart offers tables and chairs in its quaint courtyard, Taberna Etrusca boasts one of the largest courtyards in the Square Mile, while The Zetter and ZTH offer outdoor eating overlooking St John’s Square. Rare finds in Soho include the courtyard at Aurora and the tiny ‘terraces’ at Quo Vadis and Dean Street Townhouse. Finally, you’ve got to hand it to those clever people who have installed a retractable roof over their dining areas to deal with the temperamental English summers. Here’s Square Meal’s pick of the best restaurants with retractable roofs.

Forbes Group is a leading British manufacturer and supplier of hospitality, conference and banquet furnishings to leading venues worldwide.

ta ues re q e R chu bro | +44 (0) 1568 616638 |


businesses to be aware and remain vigilant. We know of many products being supplied from Asia claiming to conform to UK standards however when tested in UK technology laboratories they have failed to meet UK standards despite certification supplied from Asia.

May 2016



Desirable dining and contemporary comfort is often high on the menu for customers, particularly with the recent rise in casual dining. Dwell time and the customer experience can be greatly enhanced and extended by not only offering excellent food, drink and ambiance but also a stylish setting, encouraging discerning diners and drinkers to linger longer.

with existing specifications, are all compliant with UK Contract Furnishings fire regulations. While numerous items are available from stock, bespoke projects can be created within three months from ordering, plus

Daro also include an installation service for most commercial projects. Offering a future soft furnishings With over 40 years experireplacement programme ence Daro, one of the UK’s further ensures the longevileading suppliers of high ty of products that will look quality wicker furniture for like new for many years to businesses and the home, come. Daro Director, James offers durable designs for Brown, offers advice and top outdoor use with longevity, tips before buying your comlow maintenance and practi- mercial outdoor furniture. cality of use at the forefront. “Outdoor furniture is an All innovatively designed investment for businesses, furniture frames are woven however you do get what on DuPont powder coated you pay for and some aluminium frames and the products on the market European resin technology may appear low cost, but incorporated in the produc- this comes at a price. It can tion of the durable weave, mean the chemicals used in ensures frames are wathe production of the weave ter-resistant, anti-frost and are poor quality making UV-resistant. them susceptible to damage, colour degradation and Daro also offers a comultimately will need replacprehensive design service ing sooner rather than later,” giving clients the option to he said. create bespoke furniture formations, and all cushions are “Crucially, check the cushmade in the company’s own ions you are being offered UK Soft Furnishings Division. are safe for your customIts vast choice of water-resis- ers – the law for outdoor tant, stain resistant fabrics, fire retardancy is the same which can be co-ordinated as indoor so I would warn


The onus is on commercial outlets to ensure all their furnishings comply with legal safety standards and Daro prides itself on providing products that meet these regulatory requirements.” Another tip when choosing your furniture is to consider what you want to use the outdoor space for. Whether it is dining/lounging or a combination, this determines what furniture formation is ideal and take into consideration whether you can leave seating in situ or does it need relocating on a daily basis and can you store the cushions away? If you are revamping an area or working on a new project ensure you have an allocated budget for furniture. Projects can over run putting pressure on costs and you don’t want to compromise on your furniture choices potentially affecting the aesthetic appeal, and comfort, of your entertainment area to your potential customers. James added: “As well as our commercial division, Daro has over 150 stockists throughout the UK and Eire offering our domestic indoor and outdoor collections which includes the exclusive Laura Ashley Rattan Furniture Collection. A selection of our indoor ranges are also suitable for commercial use.” For further information visit contract-furniture/eds or call James Brown on +44 (0)1604 758989

CONTRACT OUTDOOR FURNITURE Daro oer quality Commercial Outdoor products suited for use in the hospitality industry, both in the UK and Europe. As well as products from our current collections, a bespoke service is available for matching the requirements of restaurants, hotels and other commercial environments. Our UK based soft furnishings manufacturing facility allows us to maintain cushion and fabric safety standards for contract furnishings.

For more information please visit: or call now on 01604 758989





May 2016


With the largest range of bespoke aluminium and timber structures the UK has to offer, available in a wide range of frame and fabric colours, Shade Zone UK Ltd provides detailed product information, drawings and prices to ensure that the designers own clients’ expectations are not only met, but exceeded! Now with a large portfolio of commercial schemes that have been previously supplied and It is that time of year to ensure your al fresco area attracts pass- installed, our experienced projing trade, has the choice your customers require and provides ect managers can identify what customers the comfort and protection they deserve come rain systems or bespoke solutions or shine. would suit your project. By adding a canopy or awning to your restaurant, bar or pub, you will provide your customers with a pleasant place to shelter during a heavy shower or somewhere to look for shade from the sun.

For further details regarding any Shade Zone products please contact or visit our main office: –

Adding an outdoor area to your establishment is the best way to increase the amount of customers spending their time and money on your premises.

Shade Zone Ltd, Unit B5 Citadel Trading Estate, Citadel Way, Hull, HU9 1TQ.

An outdoor area on a pub, bar restaurant or club is one of E-mail: the first things that potential customers see. By adding high Tel: 01482 481050 quality comfortable furniture, large parasols or a weatherproof canopy or awning you are one step ahead of your competitors.


Spring Clean Your Outdoor Area with a Shade Zone Canopy and Awning

It is that time of year to ensure your al fresco area attracts passing trade, has the choice your customers require and provides customers the comfort and protection they deserve come rain or shine. By adding a canopy or awning to your restaurant, bar or pub, you will provide your customers with a pleasant place to shelter during a heavy shower or somewhere to look for shade from the sun. Adding an outdoor area to your establishment is the best way to increase the amount of customers spending their time and money on your premises. An outdoor area on a pub, bar restaurant or club is one of the first things that potential customers see. By adding high quality comfortable furniture, large parasols or a weatherproof canopy or awning you are one step ahead of your competitors.

With the largest range of bespoke aluminium and timber structures the UK has to offer, available in a wide range of frame and fabric colours, ations are not only met, but exceeded!

Now with a large portfolio of commercial schemes that have been previously supplied and installed, our experienced project managers can identify what systems or bespoke solutions would suit your project.


The London Wine to Be Best Yet for This year’s London Wine Fair will play host to the largest and most diverse content to date. There will be more than 100 sessions across the three days, spanning: Industry Briefings; Masterclass tastings; the new Pop-Up Tastings; The View Tastings; and Speakers’ Corner as well as specific events taking place on exhibitor stands. This year, for the first time, visitors will be able to sign up to these sessions via the new Bottlebooks booking system, which also allows attendees to search and download details of specific wines and wineries exhibiting. The full content will be available from mid-April. The Industry Briefings, which will be hosted in The London Room, include the inaugural London Wine Fair Grapevine Debate, chaired by drinks journalist Richard Siddle. Tony Edwards, author of “The good news about booze” and University College London Pharmacologist, Professor David Colquhoun, will debate “Is drinking good for your health?” Chief Executive of The Wine & Spirit Trade Association, Miles Beale, will update the industry on the growth of English Wine; its future and potential impact on the U.K. wine market. And, there will be a taster preview of the International Cool Climate Wine Symposium 2016, which takes place in Brighton from 26th to 28th May. The Masterclass Theatre (A50, West Hall) will showcase regional and producer-led tastings. These include: “Vineyards of Hampshire”, with Sunday Telegraph wine writer, Susy Atkins, presenting a selection of wines illustrating the distinctive style of the county; and “Tejo: Warm Days – Cold Nights – Cool Wines!” presented by wine writer, Dr Jamie Goode and winemaker Martta Reis Simões from Quinta da Alorna, who will explore the diversity of wines from this upcoming Portuguese region.

a series of pop-up tastings on their stand (Z30), demonstrating different styles and regional interpretations of classic grape varieties: Tuesday 3rd May – Chardonnay (Champagne, Oaked South African, Un-oaked from New Zealand); Wednesday 4th May – Pinot Noir (Champagne, Sparkling Argentinian, New Zealand); Thursday 5th May – Cabernet Franc (Bordeaux, South Africa, Argentina). The tastings will be hosted by winemakers Philip Costandius from Oldenburg Vineyards, Mauricio Vegetti from Gauchezco Wines and Laurent Autreau from Champagne Autreau alongside export directors Dan Taylor from Tohu Wines and Marielle Duplantier from GRM Bordeaux.

Helen Pattinson Montezumas

Speakers’ Corner, will again host a selection of informal, yet informative sessions. Vana Koutsomitis, runner up in last year’s The Apprentice (broadcast on BBC1), will talk about the pros and cons of the exposure and how it has helped build the VinobyVana brand, with innovative social media techniques to break the mould in a traditional industry. Surrey-based Hogs Back brewery has recently collaborated with Sussex-based chocolatier, Montezuma’s to create the Montezuma’s Chocolate Lager. Rupert Thompson, owner and managing director at Hogs Back and Helen Pattinson, co-founder of Montezuma’s, will discuss the venture in When Chocolate Meets Beer, and how the wine trade can learn from such innovations in the brewing sector. Joe Wadsack (wine judge, winemaker and broadcaster), will return to host a daily “Challenge Joe’s Nose” session, in which he will blind taste wines submitted by exhibitors.

Over in the new Pop-Up Tastings, renowned Australian winemaker, Larry Cherubino, will present a tutored tasting: “Great Southern at a glance”, which will include the wines from the Great Southern Wine Region, with its five sub-regions of Denmark, Frankland River, Mount Barker, Porongurup and Albany. The variety of soil types and weather conditions results in distinct characteristics in many of the classic grape varieties and Cherubino will explore these diverse flavours in this tasting of six grape varieties. Awin Barratt Siegel is hosting a “Masters of Riesling and Pinot Noir Tasting” on 5th May in the Gallery Room. This will be the first opportunity for the trade to taste the 2015 Rieslings and the 2014 Pinot Noirs from the top producers of Germany and Many exhibitors will be hosting themed onAlsace, who will be pouring their wines. stand tastings, including specialist importer, Producers include: Dr Loosen; Leitz; Villa Connoisseur Estates, which will conduct Wolf; and Julien Schaal, amongst others.


There will also be Daily Tastings taking place adjacent to fine wine area, The View Tastings. This includes The Fédération of the wine producers of Châteauneuf-du-Pape, who will host a generic tasting on Wednesday, 4th May; their first presence at the London Wine Fair for several years. Amongst the participants are: Vignobles Mousset-

May 2016


Fair 2016 Content

Joe Wadsack

Barrot; Domaine Pierre Usséglio et Fils Château La Nerthe; Domaine de la Charbonniere and Laurence Feraud’s Pegau. Commenting on this year’s content, show director, Ross Carter, said: “Education has always been a key component of The Fair, alongside diversity and discovery. 2016’s vast array of debates, tastings and seminars – the most in the show’s history – will give visitors and exhibitors a platform of unrivalled content.”

For a full timetable of sessions, please visit:

Vana Koutsomitis



Major Brands Flock To Manchester This year’s Manchester Furniture Show (17 - 19 July, Manchester Central) has a country fair theme and promises to be a fun interiors show, with serious exhibitors and new designs that will have buyers eager to take in all the attractions.

return with new designs and sumptuous fabric choices in their ever increasing and varied dining chair ranges.

New exhibitors in furniture for 2016 include Essex based leather and fabric upholstery manufacturer Panacea, whose modern, stylish designs won many fans at this year’s January Furniture Show.

Laraine Janes, Show Director said, “The Manchester Furniture Show always has a great buzz about it. We wanted to capture that with the country fair themed marketing and presentation of the show, demonstrating that the very important business side - which has an abundance of new exhibitors, designs and products will be irresistible to buyers, is against the backdrop of a smart and relaxed venue, in a vibrant city”.

It isn’t just big names that cause a splash at Manchester, smaller companies who are some of the most imaginative furniture and accessory companies The main hall for the up-coming 2016 in the UK, including DB Mirrors, Flair show had a rapid sell out and is now full. Rugs, Wire Lamps and Wilde Java are all The exhibitor list is again full of some bringing new designs to tempt buyers. of the leading names in furniture and They will be showing everything from interior furnishings from the UK and rustic furniture hewn from tree stumps Europe, including Baker, Westbridge, to highly styalised individual pieces in Buoyant, Gallery Direct, Lebus, Morris, silver and antiqued finishes, as well as Nolte, Kingstown, Rauch, Furmanac, lamps, mirrors, art, rugs and decorative Wood Brothers and Whitemeadow, all of whom return having had a successful accessories. show last year. Looking forward to this year’s show,

Devonshire Pine & Oak from Bideford, who are one of the few remaining cabinet manufacturers in the UK, will display collections from their varied portfolio of painted, waxed and lacquered bedroom and living & dining ranges.

For a full list of exhibitors, details on how to get there, where to In interior furnishings new exhibitors include family business Hookes Interiors, stay and further information visit: who will bring a wonderful array of their stylish, unique and often alternative decorative items for every room of the home. CIMC, well known for their attention grabbing mix of lamps, mirrors, frames, clocks and decorative items, in styles from Art Deco to swish Manhattan, as well as furniture items will have a large stand in the Main Hall. Also in the Main Hall and crossing the line between furniture and interior furnishings supplier, returning exhibitor Gallery Direct will show a wide variety of their stylish and design led furnishings. Launching both furniture and homeware items at Manchester, their impressive stand is sure to be a big attraction to show visitors. Also returning are upholstery giants Lebus and Buoyant who never fail to disappoint with fresh new designs and colourful fabrics, both are introducing new collections this year and are looking forward to a good show. Shankar also










July 20 9 1 7 1 L A R T N E ESTER C













Blending business and coffee since 2006

230 exhibitors 25+ hours of

business presentations

30 workshops

& masterclasses

Having the best quality coffee offering possible has come to be an expectation of your diners and guests. The Caffè Culture Show showcases brand new products and expert advice to help you keep on top of the latest trends.

Book n o FREE E w for NTRY *Entry is ÂŁ20 o n th e door

Show Partners:

Get Ready for the of 2016 - it’s the C

May 2016


Caffè Culture


May 2016

e UK’s Biggest Caffeine Buzz Caffè Culture Show


Caffè Culture

Share your passion for coffee at the Caffè Culture Show, the UK’s only national event for the café industry, on Tuesday 10 and Wednesday 11 May 2016 at Olympia London. Meet award-winning artisan roasters, baristas, food and drink producers, and hundreds of worldleading suppliers and manufacturers showcasing the latest innovations and trends. 35


Caffรจ Culture

Industry experts share secrets of success





Caffè Culture

May 2016

Go cupping! As more speciality coffee shops offer customers advice on seasonal coffees and beans for home experimentation, it’s time to get those coffeetasting skills up to scratch. The show’s Cupping Zone is hosted by Lynsey Harley from Modern Standard Coffee, qualified Q Grader, World Barista Championships Technical Judge, World Brewers Cup Sensory Judge, UK Barista Championships Head Judge and Cup of Excellence Juror. Like wine tasting, coffee tasting identifies the characteristics of a particular coffee. ‘Cuppings’ are performed to evaluate coffees objectively, scoring them on aroma, flavour, aftertaste, acidity, body, sweetness, cleanliness, uniformity and balance, using a SCAA scoring system. Those scoring 85+ out of 100 are regarded as ‘speciality’ grade, with a distinct pleasant flavour profile and no defects. Industry pros use cupping to select which coffee they should be buying, and to identify different attributes – useful for roasters when formulating blends. A set procedure is followed: t 8.25g of coarsely ground coffee is measured into a shallow, purpose-designed cup t 150ml of water heated to 92˚C is added, and left for 4 minutes t A spoon is used to break and remove the ‘crust’, providing the first opportunity to sample the coffee’s aroma t After a further 6 minutes, the cupper begins to taste the coffee t Different attributes are evaluated at intervals as the coffee cools. t In State of the Nation, John Richardson discusses the findings of this year’s Caffè Culture Show Cafeconomy research, exploring the state of the market and consumer views of the coffee shop experience. t In How to avoid growing pains, Artisan Coffee School Founder Edwin Harrison explores the role of training in helping your business grow.

Open to all, sessions begin with an introduction to cupping protocol before visitors gain some credible skills to use cupping in a more effective way. Tasters will cup a number of coffees, focusing on varietals, process, origin and flavour. 15 places are available per session and advance bookings open on 11 April at


May 2016


Caffè Culture

Leading lights of the industry will be presenting over 30 practical minimasterclasses to help secure that allimportant competitive edge. The programme includes:

It’s never too late to learn new skills

In baked goods, Heavenly Cakes adds Rice t Show-stopping latte art and Krispie Doughnuts and Reese’s Peanut customer-pleasing coffee cocktails; Butter Toffee Crisp to its Betty Bakes range, French artisanal cake brand Pat’fondines t Common brewing mistakes and will be sampling classic handmade Breton why water matters; specialities and new London biscuit bakery, t Man vs Machine – the battle of the La Biscotteria, launches its premium, authentic Italian style biscuits, made without baristas; artificial ingredients. t Tea tasting and brewing; The ‘Free from’ trend continues to grow. t How to create a soft drinks menu Flower & White will be launching handmade that puts you ahead of the muffins in White Chocolate & Raspberry, competition; Salted Caramel, Triple Chocolate, Lemon Curd, Blueberry and Coffee Caramel. t How to manage your business Honeyrose Bakery launches a new organic when you’re not there; cake range and natural, gluten-free Kent t TripAdvisor - the land of trolls and & Fraser Twinpacks biscuits, Criscuits and cheerleaders, and the real value of Toasts, and Mrs. Crimble’s launch gluten-free advertising; Lemon Cookies. And more, plus a panel of expert coffee Kitchen Garden Foods launch two new geeks on hand to answer even the organic Wolfys Porridge flavours - Plain and toughest questions. Simple and Blackcurrant with its own jam pot. Who’s at the show? In snacking, popcorn start up Pop Notch introduces Sweet & Salty, Salted Caramel The highlight of the show is the vast and Marshmallow flavours, while Saf Life range of exhibitors. Here’s just a launch Saf Raw, a vegan healthy snack range. flavour of what’s on offer: Scott Farms International showcase their Fabulous food ‘made by the grower’ Sweet Potato Chips, while Ten Acre Crisps sample new ‘Free From In confectionery, premium confectioners Champion & Reeves will Plus’ flavours Pastrami in the Rye and When be sampling their 100% natural Dessert the Pepper Crack’d. Nim’s Fruit Crisps, the Nougat, Butterscotch and Cream Toffee, UK’s first air-dried range of fruit crisps, will be launching new Tomato & Cucumber, as sold in Buckingham Palace, while Pepper & Courgette and Beetroot & Parsnip newcomers Mighty Fine Honeycomb vegetable crisps. launch an impulse bar range.


May 2016

In the Roasters Zone, UK Latte Art Champion and World Latte Art Championship finalist Dhan Tamang will be showing off his skills for Hampshire’s Moonroast Coffee. Specialist micro-brewers The Original Dutch Coffee Company launch cold drip coffee concentrate in five single origins brews – a great base for drinks and cocktails and to flavour desserts and dishes. Tea’s big this year. Award winning speciality tea company and social enterprise Tea People commit 50% of profits to education in under-served tea growing regions will be sampling their blends. Fellow newcomers Himalayan Treasures offer premium tea varieties and coffee beans sourced from the world’s highest farms, with 10% of profits donated to Nepalese farmers rebuilding their lives after the devastating earthquake. Gourmet tea company Nauteas is on a mission to bring exciting flavours to traditional tea menus and introduces some unusual blends. Hygge Tea brings the Scandinavian Hygge concept to the UK with a range of unique luxury herbal blends. On the soft drink front, The Powerful Water Company launches POW, the UK’s first hydrating natural energy water, with natural caffeine from guarana and natural fruit sugar. Buddha Water (Your Tonic) is a new healthy premium soft drink with Scandinavian birch sap. Luxury producer Luscombe will showcase three new flavours Damascene Rose Bubbly, Madagascan Vanilla Soda and Passionate Ginger Beer, while Monin will be sampling new products Le Fruit de MONIN Yuzu, Cherry and Blueberry purees, low-calorie Cloudy Lemonade Concentrate and Toasted Almond syrup. In chocolate, Sir Hans Sloane bring a sense of theatre with the launch of Single Serve Cocoa Pods which implode in hot milk to create a rich Dark drinking chocolate.


Caffè Culture

Beverage news

Equipment News Show first timers Auteur showcase the bobble presse with micro-filter, and bobble teastick, a combined tea infuser and stirrer. There are new bean to cup machine launches from Bravilor Bonamat with its compact new Esprecious model and N&W Global Vending with its Koro Prime, Korinto Prime models and Karisma fresh milk machine. A new in-mould labeling solution from Catering Equipment Ltd means no more sticky labels falling off in the fridge or scratched off with use. GW London showcase the new PURE range of refrigerated coffee shop counters. Pentair Foodservice will demonstrate an expanded range of RO water treatment systems and new Claris PRIME water conditioning cartridge. Showpiece Design unveil their Force 10 Storm Umbrellas for year-round weather-proof cover, while Uropa highlight the Chef Works Urban workwear range and Santos Centrifugal Juice Extractor.



Caffè Culture

State of the nation

– how’s business for the indie coffee sector? Confident and optimistic with plans to invest and grow. That’s how owners of the UK’s independent coffee shops and cafés felt this time last year when surveyed by the Caffè Culture Show for its Cafeconomy report. A year on, the show revisited indie operators to gauge the state of the market. Here’s what they found. No sign of slowdown for UK’s independent coffee shops but profit a challenge It’s full steam ahead for the UK’s thriving independent coffee shop sector with owners confident of continued growth. Three quarters (74%) of independent coffee shops surveyed by the Caffè Culture Show, the leading annual event for the UK café industry, saw like-for-like turnover increase in 2015 compared to 2014, with nearly a third (31.1%) reporting an improvement of 20% or more. Nine in ten (92.3%) expect growth to continue in 2016 vs. 2015, with a quarter (24.7%) confident that their business will perform at least 20% better than in 2015. Almost a quarter (24.6%) reports an average turnover of £200,000+ per outlet in 2015. Owner ambitions for the next two years are clear and the focus is growth. Three quarters (75.1%) plan to increase their customer numbers, 72% to improve their profit margins and over a third


(36.5%) to open more outlets. Three in ten (31.2%) plan to invest over £10,000 in their business this year, with equipment (64.5%), interior design and furnishings (50.5%), marketing and staff and training (both 45.1%) the top priorities. Coffee sales have been the biggest growth area for indie coffee shop owners in the last twelve months (50.5%), followed by lunch (41.9%) and breakfast (26.8%). One in three sells over 500 cups of coffee a week with one in eight (12.9%) selling twice that. Latte is by far the bestselling coffee beverage (60.2%) followed by Flat White (26.2%). Asked to predict the big consumer trends for the coming twelve months, owners overwhelmingly cited rising demand for healthier options like low sugar and ‘Free From’ food and drink products. Advanced coffee preparations like slow water extraction, cold brew and other chilled coffee drinks were also highlighted. Providing great customer service (29.0%) and the best quality cup of coffee possible (13.9%) matter deeply to café owners, but understandably it’s profitability that matters most (30.1%). Some are doing better than others in this respect. 37.6% say making a profit was the biggest challenge facing their business when starting out, and more than half (51.6%) say making a healthy profit is still a major challenge now. Despite their ambitious investment plans

and confident outlook for growth, over a third of owners (35.4%) admit they have no formal business plan in place for the current stage of their business and less than four in ten (37.6%) have a solid weekly or monthly profit and loss reporting system in place. Two thirds (67.7%) have no clear exit strategy for their business. Caffè Culture Show Event Director Cheryl Carroll says: “These findings paint a positive picture of the UK’s buoyant independent coffee shop sector, with no sign of consumer appetite waning. Growing demand for healthy food and drink options is a trend we’re definitely seeing reflected at the Caffè Culture Show with an increasing number of low fat, low sugar, gluten and allergen-free ranges on offer.” Best-selling author, coffee bar consultant and Caffè Culture Show speaker John Richardson says: “Whilst consumer demand for independent coffee shops is undiminished, profitability remains a real challenge for owners. The dream of opening a coffee shop is attractive but the realities of juggling employment law, financial management, operational and training systems, and long working long hours can bite hard. Sadly there are many owners who have an unsustainable business model and our focus, along with the Caffè Culture Show, is to provide advice and support to help independent coffee shops thrive.”

The latest in Packaging and Business Services

According to Richardson, three essential tips for success are: 1.

Understand the numbers. Know, to the pence, the costings of every item on the menu and exactly how much money is being made on a weekly or monthly basis.


Focus relentlessly on what the customer wants and give it to them. Use this knowledge to drive average sales up at each of the four key time areas - breakfast, morning, lunch and afternoon. Ensure what the customer sees fundamentally changes during each of these phases.


Build systems as quickly and effectively as possible. When something goes wrong, amend the system, then improve processes and training to make sure it doesn’t happen again. Don’t waste energy getting frustrated or blaming employees.

Consumer opinion is important too so the show asked coffee shop regulars to share their views on the market. Their views were clear! More independents please! Despite seemingly unstoppable high street domination by the branded coffee chains, it’s independent coffee shops that consumers crave. More than three in five (62.5%) consumers surveyed prefer to get their out-ofhome caffeine fix at an independent coffee shop than from a chain operator (25.5%). Half (50.9%) want to see the number of independent coffee shops increase while only 3.2% want to see the high street chains expand. The UK’s discerning taste for speciality coffee shows no sign of waning and

expectations are high. The quality of coffee served is the biggest motivating factor in choosing which coffee shop to visit (81.3%) and 82.5% refuse to return if quality is poor. Location (44.9%), great staff (30.9%) and Wience and atmosphere (29.2%) are the next biggest reasons that customers return. Poor cleanliness and hygiene (48.5%), bad service (44.2%) and long waiting times (37.6%) are the surest ways to put customers off, after serving poor quality coffee. The Cafeconomy research highlights the extent to which coffee shops are now an integral part of life for many people. Nearly half (48%) of consumers visit coffee shops several times a week, and one in eight (12.4%) visit every day. With consumers meeting friends and family (51.5%), taking time out to relax (28.1%) and eating meals and snacks (21.2%) there, coffee shops are clearly an extension of – or substitute for – home. They provide important work spaces too. Nearly one in five (18.3%) consumers use coffee shops to work on laptops and other devices while one in seven (13.8%) hold work meetings there. 17.6% of respondents said wifi access is the most important factor when choosing a coffee shop and over one in ten (11.3%) think coffee shops should provide more power sockets. One in twelve (8.5%) wouldn’t return to a coffee shop without wifi. Coffee shop fans calling for expansion by independent operators will be pleased to know that over a third (36.5%) of those surveyed plan to open more outlets in the next two years. Event Director Cheryl Carroll says: “Coffee lovers are crying out for

May 2016

Positive ID Labelling will showcase nutrition calculation software while business service provider RWN Trading Ltd unveils OrdaMia, a new free to install and use Merchant Business Improver, enabling customers to order, pay ahead and save personal diet/allergies. Open Ear will be launching Player App, a unique intelligent playlisting app for iOS, iPad, iPod and iPhone. Designed and licensed exclusively for businesses, the app enables café owners to manage playlists effectively, receive automatic bespoke updates and control music in realtime using intuitive tools.


Caffè Culture

something different from the omnipresent chain offerings. Their sheer number will always make them a convenient coffee stop, but it’s interesting to see how many are trying to replicate the unique experience and customer service that is synonymous with independent operators. The findings clearly show who is winning the popularity stakes with large numbers wanting to see growth in that part of the market. Getting such a clear consumer vote of confidence is hugely encouraging for the independent coffee shop sector, which the Caffè Culture Show celebrates. ” Best-selling author, coffee bar consultant and Caffè Culture Show speaker John Richardson says: “Once again we see that whilst 30 pubs a week are closing, public appetite for coffee shops continues to grow. This research shows that the key opportunity for independents lies in the fact that only 3% of those surveyed want to see further growth from the chains. Too often I find that independents are worried about chains opening nearby, but the simple fact is that a well run independent coffee shop can easily compete with one of ‘the big three’. What they must do is offer consistently better coffee, food and service, and very often this isn’t the case. Long waiting times are a critical area for many independents to address and this is a clear irritant to consumers. The chains are very good at only selling products that can be delivered in short periods of time.” The Caffè Culture Show 2016 takes place at Olympia London on 10-11 May 2016. Free ticket registration is open at 41


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EAT. DRINK. SLEEP May 2016 Natural Mineral Water must come from a single protected source to ensure its purity and consistent mineral composition. The source of Hildon Natural Mineral Water is a jewel that lies deep beneath the beautiful chalk hills of the Test Valley in Hampshire. These same chalk downs form the fantastic natural filtration system that gives Hildon Natural Mineral Water its unique terroir. The clouds which produce rain drip their natural produce onto the land below to begin a unique journey of approximately 50 years before reaching the Hildon source, ready for bottling as Hildon Natural Mineral Water. The Hildon Estate comprises 180 acres of beautiful English countryside where hares bound, wild deer roam and birds of prey soar high above. Passionate about protecting our natural surroundings, we strive to keep the estate as environmentally friendly as possible. This purity of environment is reflected in our Natural Mineral Water giving a clean, well-balanced flavour that has become synonymous with fine dining,


complementing the food and wine it is served with. The exquisite taste of Hildon has won blind tastings conducted by the most refined palates and it is for this reason that Hildon Natural Mineral Water has been selected as the winner of the Chefs’ Choice Awards for four consecutive years (2013, 2014, 2015 and 2016) – the first company to win so many times in succession.

Hildon, a perfectly balanced, award winning Natural Mineral Water that won’t let you down. With direct distribution in the UK from our own delivery fleet you know that your Hildon Natural Mineral Water will be delivered with care. We supply many iconic UK venues including; The Royal Opera House, Tate Galleries, The Waterside Inn, Harrods and Goodwood. Hildon is currently available in over 30 countries worldwide and can be found in many Michelin starred restaurants and quality establishments where, for customers, a visit is about the whole experience, not just a meal. When you want your diners’ experience to stand out, you need a bottled water that is guaranteed to complement your food and wine, refresh your guests, and enhance the ambience.

UK bottled natural mineral water sales are growing in all markets including hotels, restaurants, and catering venues. As people are becoming more healthaware this trend looks set to continue. As we all know, water is essential in helping you stay hydrated and may help you sleep better, be more active, and have more energy throughout your day. Hildon Natural Mineral Water not only tastes good, it doesn’t contain sugar, additives or calories and is a great source of essential minerals needed by Our new £4 million production line means we continue to provide your body to keep you healthy. our growing client base with the If you are looking for a company that outstanding service and quality that cares about the environment and holds Hildon customers have come to expect ISO 14001 to prove it, you really need and deserve.


International Vodka Brand Comes To The UK Accent your style and swagger with the most charismatic vodka on the scene. Innovation that was born in France and inspired by the elite nightlife in the trendiest cities in the United States, C A V Ô D A Vodka is the Vodka equivalent to luxury and the pulse of pop-culture. C A V Ô D A is an exquisite fusion of past and future, a symphony of innovative design and timelessness. C A V Ô D A’s allure is not only in it’s provocative design, but also in it’s impeccably smooth, sophisticated taste. It is the World’s First Illuminating Bottle of Ultra Premium Vodka that assures it’s clientele will be highlighted amongst any crowd. Your invitation to spotlight VIP nightlife is closer than you think. Light up your life with C A V Ô D A Vodka. The highest quality five times distilled Vodka made from pure grain distilled by one of the oldest and most respected distilleries in France Keep an eye out for the forthcoming Cavoda app to become a member of the International Cavoda Club with offers, promotions and competitions Currently available at, via our Facebook page and through Amazon. Shortly to be available through selected outlets For any further information contact 01304 613641 or visit 46




How historic Clew Bay Hotel improved management software from NFS and The challenge

The roomMaster solution

When a historic hotel renowned for its individuality found its reservations process was costing valuable time and money, it turned to roomMaster from NFS for a solution.

roomMaster hotel management software from NFS takes care of everything from front desk reservations to real-time internet bookings and point of sale for restaurants and bars. During the search for a technology provider that would be able to help cut costs, and reduce manual repetitive work, which took a lot of staff time every day, roomMaster introduced Shona and her team to SiteMinder’s simple-to-use technology.

The Clew Bay Hotel on the west coast of Ireland has been providing a superb guest experience for more than 60 years. It offers rooms that are individually decorated with great attention to detail, and provides every comfort and convenience for their guests. For Clew Bay sales and marketing manager Shona O’Malley, roomMaster’s integration with SiteMinder’s Channel Manager provided the perfect cloud-based solution. “We needed to reduce costs in our reservations department,” she said. “Up until using SiteMinder’s Channel Manager, we inputted all rates and availability manually into all the third party sites on a weekly basis – sometimes three times a week during peak season.” “That was time-consuming – and we felt it could cause unwelcomed problems for a hotel with a prestigious reputation to maintain. We often had overbookings and incorrect rates online. It took a huge amount of time from everyone.”


“I learned about The Channel Manager by SiteMinder and did some research on technology providers,” she said. “I trusted roomMaster’s recommendation and got in touch with SiteMinder to find out more.” SiteMinder took Shona through a product demonstration, and shortly after they agreed to take the next step and start a free trial. The team at the Clew Bay Hotel was looking for a platform that could do more with less – specifically, more productivity and less manual work. The two-way connection between The Channel Manager and the roomMaster property management system delivered a seamless integration and real-time online distribution – a dream come true for Shona and her team. “From the moment the integration was in

place, we were able to free up our reception staff to do other important things,” she said. Luis De Souza, CEO of NFS Technology Group, said: “Clew Bay Hotel guests enjoy a tailored experience, and roomMaster hotel management software helps hotels to provide it. The software – backed up by a 24/7 technical helpdesk – also helps hoteliers encourage loyalty and boost occupancy by capturing customer data securely, so they can give each guest the personal greeting and service they expect.”

How the Clew Bay Hotel benefits from roomMaster For the Clew Bay Hotel, deploying state-ofthe-art hotel management software means piles of paperwork are a thing of the past – and the team is happier with improved yield and room rate management. The process from starting a free trial through to onboarding and training completely met Shona’s expectations. “We are very happy with SiteMinder’s Channel Manager and everything now works more efficiently for us,” she said. “With the integration between The Channel Manager and hotel property management system, we can easily manage our rates in roomMaster, which are then sent to SiteMinder’s Channel Manager and pushed out to all our channels.”


reservations with roomMaster hotel SiteMinder’s Channel Manager

Looking forward Shona is so happy with the end-toend service that she’s recommended roomMaster with SiteMinder’s Channel Manager to two other properties. Luis De Souza said: “NFS was delighted to help Clew Bay Hotel. Like 6,000 other hotels around the world, they have discovered the power of good hotel management software in reducing costs and driving up revenue while providing that all-important great experience for guests.” Learn more about roomMaster hotel management software and SiteMinder at, email, or call 01992 514 555



intelligentpos® at Mother Clucker From a quirky converted US Army ambulance Mother Clucker serves up tea-brined, buttermilk-soaked, twicebattered fried chicken to customers in some of London’s busiest streets around Brick Lane, King’s Cross, Canary Wharf and Canada Water. Having been trading nigh on two years, the truck has also travelled with its unique yet traditional Southern-inspired menu to pop up pubs, festivals and foodie events, where the simple but mouth-watering dishes hit the spot. As a growing mobile business, managing sales and accounts is vital and to do this Mother Clucker’s Mother Hen and co-founder, Brittney Bean, uses a fullyfunctioning, reliable cloud-based point of sale (POS) system called intelligentpos®. Deciding on a POS system when starting up is not always an easy task, but for The key feature that Brittney uses most is the ability to quickly gather Brittney and her ambulance crew, comprehensive, simple, yet detailed, data: “intelligentpos has helped us engage intelligentpos offered everything they with our customers and understand them better by giving us loads of information needed and more, at a competitive rate. around how our sales work. I can actually break down what time I sold them, and Developed by two entrepreneurs with in some cases, who those might have been sold to. So the most valuable function personal experience of the hospitality intelligentpos has provided us with is being able to look at the data, and use that industry, intelligentpos is a cloud-based, data to make better decisions.” iPad electronic point of sale (EPOS) Brittney keeps track of her sales in detail from her iPad terminal, web portal and application, which provides a cutting smartphone, so she is always in control and in the know, and can see immediately edge, fully customizable and scalable how the company is performing, “and in real time, which is really cool”. business tool. As well as the basic task of taking payments (including contactless Particularly important for her is the cloud-based technology which syncs and and Apply Pay) intelligentpos provides saves data: “even if we have internet connectivity problems, it still works”. business critical reports and can be Reliable technology is clearly a must for any mobile business, and Mother integrated with other business software Clucker knows it, particularly as they are frequently on the move to different from accounting to customer loyalty sites around London. “We would recommend this system to others, and we have schemes. recommended this system to others.”


Why Choose Avenista? Avenista is the must-have tool for Busy Restaurants still struggling with pen and paper. It is also the solution most favoured by restaurants needing an alternative when existing providers prove slow, expensive or ineffective. You built a great restaurant by insisting on quality, attention to detail and customer service. Now choose Avenista to ensure you get the same from your Reservarions Partner.

Simple to learn and use Extremely Effective It works the way your business works Saves hours of Staff time Intelligent Yield maximizing your restaurant’s potential Never miss a call with UNLIMITED, FREE Online Bookings 24/7 Quote accurate availability real-time Build a reliable customer database Build loyalty through Customer Recognition Confirm by Email and/or SMS Text Message Unique iPlan visual tools Market Leading Table Management, Walk-In, & Waitlist Tools Touch screen compatible Online payment & deposits available



Lighting, tableware and furniture – TDL has it all covered.

Innovation is the name of the game at TDL, the leading supplier of high quality tableware to hotels and restaurants. They specialise in new and unusual forms of table lighting like fuel cell lamps featuring a naked flame just like a traditional candle, but with no messy wax and a built-in mechanism that extinguishes the flame if the lamp is accidentally knocked over. Even safer, their battery candles and LED flickering candles incorporate a realistic flame effect and can even be controlled remotely or by timer. TDL’s range of table lighting is available in a wide range of designs to match any kind of décor Super safe chafing fuels are another of TDL’s specialities. Available in 2 hour, 4 hour and 6 hour non-spill cans, the fuels use Diethylene Glycol, which is noncombustible and can be stored in any location, unlike flammable gel and alcohol based fuels. They’re completely odourless too, so there are no unpleasant smells competing with the aroma of the food they’re keeping warm on the table top. Nothing beats the look of fine white porcelain for simplicity and style, but it can often be expensive and too fragile to stand up to the rough and tumble of a busy kitchen. TDL’s range of Wilmax brilliant white porcelain is designed especially for use in restaurants and hotels and is exceptionally hard wearing. There’s an impressive choice of designs in the Wilmax range, from classic to contemporary, formal to funky. It offers all the delicacy, look and feel of top quality porcelain but without the high price tag. TDL has also recently added an exclusive range of high quality dining chairs, bar stools, tables, sofas and armchairs to its product line-up, branching out into a new area that perfectly complements their existing range of items. The furniture comes in a variety of styles, materials and colours, with something to match every interior, from traditional to ultra modern. “We have always set out to provide unique and innovative products to our customers in the hotel and restaurant business” said Richard Hogg, TDL’s Managing Director. “With the new distribution agreements we’ve arranged over the past few months, we can now offer something different in china and furniture as well as our wellknown specialisation in table lighting. We’ve got it all covered.” For more information about TDL’s exciting range of lighting, tableware and furniture, including products from Wilmax call 01386 833643 or go to


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CEDA Grand Prix Awards 2016 Shortlist CEDA received a large number of entries for the 2016 Grand Prix Awards which celebrate the skills in design, specification, project management, and client support delivered by CEDA members for a wide variety of successful foodservice facilities. Talking about the 2016 entries and the challenge at arriving at a shortlist for the awards to be presented during the CEDA Conference on 15 April at the St George’s Park Hilton, Burton upon Trent, Adam Mason, CEDA director general, comments, “Aside from overcoming the everyday challenges that our members face in terms of tight deadlines, challenging spaces, historic buildings and tight budgets you will see they have delivered remarkable design and support to create inspirational front-of-house and back-of-house spaces. “The scale and calibre of projects in the 2016 CEDA Grand Prix Awards shortlist speaks volumes about the reputation and professionalism of our members who are working alongside individuals and teams from Michelin starred chefs to the hippest city centre bars. Our judges Brian Booth and John Savage have had a hard time arriving at this shortlist and now they have the tough task of finding the winners and overall winner for 2016.”

Small Projects Member Modo Commercial Kitchen Design Project Oriole Bar Client Nightjar Brief To create a new destination cocktail bar at the site of the historic Cock Tavern set in the heart of London’s Smithfield Market Judges’ Comments Modo delivered to their customer’s very specific requirements in a difficult, tight space Member CHR Food Service Equipment Project The Dawnay Arms Client Martel Smith Brief Create a modern kitchen from limited financial resources Judges’ Comments CHR installed an excellent energy-saving kitchen on a very tight budget exceeding their client’s expectations Member Vision Commercial Kitchens Project North St Standard, Bristol Client Standard Bar & Kitchens Brief Design the main bar and kitchen with Standard’s unique urban feel to withstand the demands of a casual dining environment Judges’ Comments An awkward building structure, local residential issues, the client demanding a quick installation were all handled by the Vision team on budget and on time


Medium Projects

Member C & C Catering Equipment Project Ynyshir Hall Wales Client Ynyshir Hall Country House Hotel Brief To produce a kitchen the client is proud of that will have the wow factor and will enhance the food that Michelin Star Chef Gareth Ward and his team create Judges’ Comments C & C worked tirelessly with the client to realise an outstanding kitchen Member TAG Catering Equipment Project Frederick’s Restaurant Islington Client Nick Segal Brief To replace a 25-year-old kitchen in a Grade II listed building with serious power restrictions Judges’ Comments TAG developed ground-breaking technology integrating refrigeration, cooking and warewashing with a remote total control monitoring system Member CHR Food Service Equipment Project The Drunken Duck Client Martel Smith Brief Knock down walls to produce an open area electric, ideal kitchen layout Judges’ Comments CHR produced a superb new kitchen in just two weeks in the middle of winter while the pub continued to operate from a temporary kitchen

Large Projects Member C & C Catering Equipment Project Liverpool ECL (Exhibition Centre Liverpool) Kings Dock Client ISG/Centerplate Brief Create a catering infrastructure for this large multifunctional building including a CPU and numerous eating and drinking areas Judges’ Comments C & C produced different catering outlets that satisfied the diverse needs of the ECL to the great satisfaction of the client Member CNG Foodservice Equipment Project Fenwick’s Food Hall Client Fenwick Newcastle Brief Create a series of designs for individual food areas within the new food hall Judges’ Comments CNG finished a difficult phased installation creating unique food service areas to the client’s complete satisfaction and delight

Member Inox Equip Ltd Project Victory Services Club London Client The Victory Services Club Brief Refurbish kitchen and ground floor restaurant Judges’ Comments A complex project and a difficult site challenged Inox who delivered an excellent solution that impressed the client Member YCE Catering Equipment Ltd Project Resorts World Birmingham Client Genting Casinos Brief Design and install eight separate kitchens with different briefs and food offerings Judges’ Comments This large and demanding project was handled with great skill by YCE

Outstanding Customer Service Member ScoMac Catering Equipment Project Sainsbury’s Café Self-Clearing Trolley Roll Out Client Sainsbury’s Supermarkets Ltd Brief Nationwide refurbishment and repair of client’s Café self-clearing trolleys Judges’ Comments ScoMac exceeded the customer’s expectation in this massive three week project Member TAG Catering Equipment Project Le Monde Hotel Edinburgh repair Charvet cooking station Client Le Monde Hotel, Edinburgh Brief Repair Charvet cooking station Judges’ Comments In just three days and hundreds of miles away from their base, TAG went and repaired the equipment which local companies said couldn’t be done. This saved the day for the client before their busiest period during the Edinburgh festival Member Vision Commercial Kitchens Project Crab & Boar Inn and Woolpack Inn Client Cirrus Inns Brief Design and install main kitchens and ventilation Judges’ Comments Following these two projects Vision’s level of service has led to two further projects from the client


If you are buying catering equipment and service agreements ask your distributor, “Are You a CEDA Member?”

100 of the UK’s most professional catering equipment distributors with a turnover of over £450 million each year, amounting to almost 50% of the UK market. CEDA members partnersspecification, give you peace of mind when Why choose a CEDA Member for any foodservice space design,and equipment buying catering equipment: install, training and maintenance?

Over 40 years as an association representing the leading catering Over 40professional years as an companies associationinrepresenting the best equipment who provide an end-to-end service from foodservice design to ongoing equipment professional companies in catering equipment maintenance and staff training. Members offer impartial advice ontoallcatering aspects of Members who share knowledge and best practice and provide impartial advice operations to maximise value for money and long-term planning,returns. buying and operating catering equipment Strong code of practice and customer charter ensuring customers get the service they deserve. Strong code of practice and customer charter ensuring Members provide latest technical know-how and training from energy-efficiency to food waste. customers get the service they deserve Members employ over 400 qualified engineers who are registered through CEDA. Members provide warranties on all equipment and components. Members provide latest technical know-how and training from energy-efficiency to food waste Members employ over 400 qualified engineers who are registered through CEDA Members provide warranties on all equipment and components

CEDA members work in partnership with the world’s leading equipment manufacturers including:

For more information go to email: CEDA members work in partnership with the world’s leading equipment manufacturers including:

For more information go to or email:


May 2016



Electrolux Professional has unveiled the all new myPRO washer and dryer range. Engineered to bridge the gap in the market for a laundry solution that sits between the domestic and commercial markets, myPRO meets the needs of small businesses including hotels, bed and breakfasts, hair and beauty salons, sports clubs, facilities management companies and restaurants. myPRO presents an opportunity for small businesses to bring their laundry in house, or for those which may be struggling to keep up with the constant demand for clean linen, towels, mops and cloths while working with domestic washers and dryers, to improve the quality of their output. The new laundry range offers significant benefits over domestic appliances as it completes a wash cycle in half the time, thanks to a host of professional programs. Additionally, great wash results are guaranteed time after time thanks to the Electrolux SpeedCare drum, while peace of mind is provided through the professional warranty designed for light commercial use. Mick Christian, Regional Training and Demonstration at Electrolux


Professional – Laundry, UK comments: “myPRO represents a reliable investment for small businesses which produces best-in-class results on a realistic budget. The bespoke solution will mean business owners no longer need to worry about their ability to remove tough stains from linen, or about whether the linen will be ready on time, so they can spend more time tending to their customers’ needs. “During the product development of myPRO we prioritised durability, speed and quality, with additional focus on eco-innovation and the end result will save water, energy and consequently, money.” For more information please visit, or our social media channels; @ElectroluxProUK on Twitter, and also LinkedIn. Quick facts to compare myPRO to conventional domestic machines: t 3 times longer lifetime due to more durable construction with professional components t Up to 50% faster with professional programs t Great results every time thanks to the unique Electrolux SpeedCare drum t Warranty for professional use

Electrolux Professional Telephone: 08444 631 261

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myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality. Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications

Saves water. Saves energy. Saves money. Quite simply, myPRO has a Green soul! The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control

... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.

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Mitre Linen Announces Partnership With Luxury Perfume House Friedemodin Mitre Linen, the trusted British supplier to leading with Mitre Linen and are looking forward to our luxury and boutique hotels, has announced a partner- fragrances being available to guests in some of the ship with luxury London perfume house Friedemodin. country’s finest hotels. The perfume collection comes as the latest addition to Mitre Linen’s designer Heritage range, which also includes luxury bed linen, sumptuous bathrobes and towels, pocket sprung mattresses, floating beds and bespoke blankets. Stephen Broadhurst, Managing Director of Mitre Linen, said: “We are very excited about our partnership with the luxury London perfume house Friedemodin.

“Hotels are looking for high quality products to give as gifts to their guests or sell to them as a memento of their stay. Our perfume collection is the perfect treat for boutique and luxury hotel guests. Each fragrance can be worn alone or can be combined to create the perfect harmony.” Mitre Linen is celebrating its 70th anniversary this year. Friedemodin’s perfume collection features in the designer Heritage range of the company’s new bumper catalogue.

“We have designed Heritage by Mitre to help hoteliers create their own bespoke collection; one that will allow them to tell their story to their guests. The catalogue is divided into different ranges - from Essentials and Comfort to Luxury and Heritage by “At Mitre we are constantly looking for new and inno- Mitre, Mitre’s designer collection tailored to help hovative products. We were delighted when we discov- tels create their own bespoke range of bed linen and ered Friedemodin. Our companies share a passion towels – to enable Mitre’s customers to quickly find for creating treasurable and evocative experiences the products that will best suit their requirements. and their perfume range perfectly complements our Heritage collection.” Mitre Linen’s high level of service and quality earned the company the honour of the Royal Warrant in The Friedemodin Collection includes four fragrances: 1955. The company has proudly been providing the Jardin Mystique, Vertine, Rosée de Nuit and Fee Follet. Royal Household and the Royal Estate ever since. Each fragrance can be bought by hoteliers as a complimentary gift for their guests or as a retail collection Its products can be spotted in prestigious London 5 their guests can purchase directly from the hotel. star hotels including The Ritz, The Grosvenor House Hotel and The Wellesley. It also has many customers Nina Friede, Founder and Creative Director of Frieoverseas in Portugal, France, America, China, Hong demodin said: “We are delighted to be collaborating Kong and the UAE. 62





70 years

t: 01685 353456 e: w:     

Ice-O-Matic launch new cocktail competition

May 2016


Calling All Bartenders: Are you a mixing maestro, or a flaring To be in with the chance of winning, entrants aficionado? Do you have what it takes to be must register their interest using an online crowned the UK’s ‘coolest’ cocktail bartender? entry form, and then submit a 90 second video of their cocktail making process along Leading ice machine manufacturer, Icewith three recipes including one original one O-Matic, introduces its ‘Cocktails on Ice’ which demonstrates an innovative use of ice. challenge - a nation-wide search for the most innovative and creative mixologists in the Entries will then be whittled down to just country, but with a chilly twist. The winner – six competitors who will ‘shake it out’ in the who will receive an exciting trip to Sweden’s Grand Live Finals at Imbibe Live! on the 4th famous IceHotel – will have to demonstrate and 5th July. skills and passion for bartending, while incorporating a unique use of ice in their Each competition entry will be assessed original drinks concept. on flavour combination, creativity and presentation by an expert panel of judges Open to anyone working in the UK which also includes Wendy Stoklasova, Bar hospitality industry now, the first ‘Cocktails Manager of Oblix at The Shard, Clara-Louise on Ice’ challenge has been designed to turn Paul of 3Sixty Restaurants, Eoin Kenny, the bar competition scene on its head and Bar Manager, Ham Yard Hotel and Clinton expectations of innovation and extreme Cawood, News and Online Editor at Imbibe. recipes are high. Speaking about the competition, Wendy Eoin Kenny, Bar Manager of Ham Yard Hotel Stoklasova said: “I am delighted to be and competition judges, commented: “The supporting Ice-O-Matic’s ‘Cocktails on Ice’ UK has a world-renowned bar scene, and has because initiatives like this really celebrate been pushing mixology boundaries for many the depth and breadth of skills of UK years. We are asking our entrants to push the bartenders. limits further and start to explore possibilities with a key component to any cocktail – ice.” It’s an important part of skills development for UK mixologists as it provides a platform “We really can’t wait to see what entrants for the very best to showcase what they’re come up with – this part of any competition capable of as well as to inspire the next is always really fascinating. And the unique generation.” element of the competition means it’s really anyone’s game, so we are encouraging For more information on Ice-O-Matic newbies, veterans and anyone with an and how to enter the ‘Cocktails on Ice’ interest to get involved!” competition go to



Robust and reliable Classeq Warewashers Showcase your pedigree

Alongside its UK-based manufacturing plant and fast delivery capability, the Classeq range of equipment is robust, reliable and supported by a nationwide network of directly employed engineers. Our Hydro pass-through dishwasher is easy to clean, simple to use and the top dog in its class.

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Textiles Philip Watts Design +44 (0) 115 9269756

Hi Spirits +44 (0)1932 252100

Tevalis 01923 294446

May 2016




Radnorhills We have a passion for making the simplest of things taste great! We offer an array of delicious tasting soft drinks made from the finest ingredients we can source and our own Natural Spring Water. We offer Mineral Water, Premium PressĂŠs, Fruit Juices, Flavoured Water and School Compliant Drinks. Please contact us for more details on or visit. Tweet us @Radnorhills


Cuisine Quip +44 (0) 118 957 1344

Tableware +44 (0)1248 600656

Vintage Neon creations +44 (0)1204 655866

Coffee/Coffe Machines Flexfurn +44 (0)1242 524777

Kimbo +44 (0) 208 987 9070



FRIMA +44 (0)845 680 3981

Tableware Barry Perrin +44 (0)1992 611415

WRS +44 (0)1933 533880

BALMORAL TEXTILES (028) 90617431

OASIS GRAPHICS +44 (0)1242 524777 Oasis Graphic Co produce and install bespoke & large format graphics for unique interior & exterior hospitality spaces. Contact us now for: signage, building wraps, digital wall coverings, window and floor graphics, banners and hoardings, backlit graphics and vehicle graphics e: t: +44 1628 532003 w:

Interiors & Design

Coffee Services +44 (0) 843 289 2109

Jura +44 (0) 800 552 5527

DEALERS is a one stop warehouse for all your design needs. Always 7,000 different items in sock including new, old, antique, and vintage furniture plus all types of home & living accessories, garden ornaments, structures and statuary plus much more at our extensive showroom and acres of outside wonders. Everything you need if you are in business for retailing, displaying, refurbishing, dressing & all types of design projects. Visit us either at our website or in person at our huge premises in the countryside. 01743 761241

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Eat.Drink.Sleep - May 2016  
Eat.Drink.Sleep - May 2016