PMP QUICK STUDY GUIDE

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PMP Quick Study Guide | Licensed Product Restricted

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OUTPUTS: include closed procurements, WPI, procurement documentation updates, change requests, PMP Updates (to risk and procurement management plans, and schedule and cost baselines), project document updates, and OPAs. Process Identify Stakeholders

Knowledge Area Stakeholder Management

Process Group Initiating

The key to effective stakeholder engagement is a focus on continuous communication with all stakeholders, including team members, to understand their needs and expectations, address issues as they occur, manage conflicting interests, and foster appropriate stakeholder engagement in project decisions and activities. Identify Stakeholders: identifying project stakeholders regularly and analyzing and documenting relevant information regarding their interests, involvement, interdependencies, influence, and potential impact on project success. Enables the project team to identify the appropriate focus for engagement of each stakeholder or group of stakeholders. INPUTS: include project charter (key stakeholders list), business documents (business case and business management plan), PMP (Communications management plan and Stakeholder engagement plan), project documents (change log, issue log, requirements documentation), agreements, and EEFs/OPAs. TOOLS & TECHNIQUES: Expert Judgement: By any group or individual with specialized knowledge or training on understanding organizational politics and power structures, the organizational environment and culture, the industry or type of project deliverable, and individual team member contributions and expertise. Data Gathering: including questionnaires, surveys, brainstorming (elicits input from team members and subject matter experts), and brain writing (allows individual participants time to consider the question(s) individually before the group creativity session is held). Data Analysis including Stakeholder Analysis: 1. Identify all potential project stakeholders and relevant, roles, departments, interests, knowledge levels, expectation and influence level. 2. Identify the potential impact or support each stakeholder could generate and classify so can define an approach strategy. 3. Assess how stakeholders may react and respond in various situations, to plan how to influence them to enhance their support and mitigate potential negative impacts. Data Representation: includes stakeholder mapping/representation to categorize stakeholders to assist the team in building relationships. Common methods include • Power/interest grid, power/influence grid, or impact/influence grid • Stakeholder cube - 3D model • Salience model - based on power and levels of authority or influence • Directions of influence (upward, downward, outward, sideward) • Prioritization

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