ITTO Trick Sheet: Based on PMBOKďƒ’ GUIDE 6th Edition
PROJECT COMMUNICATION MANAGEMENT PROCESS
DESCRIPTION
GROUP
INPUT
TOOLS & TECHNIQUES
OUTPUT
Plan Communication
Developing an appropriate approach and plan for project Communications based on stakeholder’s information needs and requirements, and available organizational assets Process of creating, collecting, distributing, storing, retrieving, and the ultimate disposition of project information in accordance with the communications management plan
Planning
1. Project management plan 2. Stakeholder register 3. Enterprise environmental factors 4. Organizational process assets
1. Communication requirements analysis 2. Communication technology 3. Communication models 4. Communication methods 5. Meetings
1. Communications management plan 2. Project documents updates
Executing
1. Communications management plan 2. Work performance reports 3. Enterprise environmental factors 4. Organizational process assets
1. 2. 3. 4.
Communication technology Communication models Communication methods Information management systems 5. Performance reporting
1. Project communications 2. Project management plan updates 3. Project documents updates 4. Organizational process assets updates
Monitoring and controlling communications throughout the entire project life cycle to ensure the information needs of the project stakeholders are met. The key benefit of this process is that it ensures an optimal information flow among all communication participants
Monitoring and Controlling
1. 2. 3. 4. 5.
1. Information management systems 2. Expert judgment 3. Meetings
4. Work performance information 5. Change requests 6. Project management plan updates 7. Project documents updates 8. Organizational process assets updates
Manage Communications
Control Communications
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Project management plan Project communications Issue log Work performance data Organizational process assets