Tuesday, April 30, 2013 in to our new state-of-the-art service drive and showroom. The new service drive has room for 2 vehicles and is climate controlled so our customers do not have to brave the elements when bringing in their cars for repairs. We have an all new customer lounge which offers complimentary refreshments and free Wi-Fi. THE SECRETS TO YOUR SUCCESS? My goal is to treat and repair the vehicles I work on the same as I would my own. I want the customers to understand why certain repairs are needed and let them know my concerns for their safety. I try to avoid future expenses and complications for them whenever possible. I also strive to improve my skills and expertise by taking continuing education and training whenever possible. HOW DO YOU FEEL ABOUT RECEIVING THIS AWARD FROM THE GAZETTE READERS? It makes me feel good to have the support of customers to receive this award and hope to earn more customers. It is a great honor to receive this recognition. ANYTHING ELSE YOU WOULD LIKE TO ADD? I would like to invite everyone out to see our new facility and get the “Longbine Advantage”. We make customer satisfaction our #1 priority.
Car Salesperson (Tie) D’Owen Polzin YOUR NAME: D’Owen Polzin
The emporia gazette BUSINESS/ORGANIZATION NAME: Longbine Auto Plaza OWNERS: Jeff Longbine DATE STARTED: May 1, 2001 PRODUCTS/SERVICES OFFERED: We sell new Chevrolet and Buicks, as well as all makes and models of pre-owned vehicles. We have a full line body shop, parts department an excellent service department. ANY RECENT CHANGES OR IMPROVEMENTS? In January we were able to move into our new state-of-the-art showroom! We have an all new enclosed service drive for customer convenience with a new customer lounge which offers complimentary refreshments and free wi-fi. THE SECRETS TO YOUR SUCCESS? I have always strived to treat people how I would want to be treated. My goal has always been to make friends not just earn a customer. We pride ourselves on taking care of customers after the sale. I want to be known as the first person to call with any automotive needs. Not just my customers but all of their friends and family as well. HOW DO YOU FEEL ABOUT RECEIVING THIS AWARD FROM THE GAZETTE READERS? It is a great honor! I am proud to represent Longbine Auto Plaza and truly appreciate this recognition. I would like to thank all of my customers and everyone at Longbine Auto Plaza. We have a great team that helps support me and assist with my customers needs too. ANYTHING ELSE YOU WOULD LIKE TO ADD? The highest compliment we can receive is the referral of your family, friends and business associates. Thank you for your trust.
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Car Salesperson (Tie) Larry Magsam YOUR NAME: Larry Magsam BUSINESS/ORGANIZATION’S NAME: Crown Vic Auto Sales OWNERS: Larry & Carol Magsam DATE STARTED: August 1, 1986 PRODUCTS/SERVICES OFFERED: Used vehicles - as new as possible. ANY RECENT CHANGES OR IMPROVEMENTS? Not really, business has changed some because of the economy, inflation
and other factors. THE SECRETS TO YOUR SUCCESS? Don’t know if there is a “secret.” Try to focus on the customer, not on myself. Make buying a vehicle as easy as possible, then they want to come back. Repeat customers make it easier. HOW DO YOU FEEL ABOUT RECEIVING THIS AWARD FROM THE GAZETTE READERS? I can’t imagine people writing my name on that form. Also Carol gets the credit, this business wouldn’t be possible without her. ANYTHING ELSE YOU WOULD LIKE TO ADD? Thank you for your trust and confidence. Always look forward to “trying” to fill that next order and “we want your trade.”
Wishes to THANK YOU for voting us as the BEST ANTIQUE STORE of the Flint Hills. 301 Commercial Emporia, KS “REMEMBER THE BEAR!”