The John D. O’Bryant African American Institute Northeastern University
MEMBERS
Jon Haywood
President
Greater Boston Home Inspections, Inc.
Philip L. Hillman
Owner
PLH Enterprise
John Jenkins
President
West Insurance Agency
Jestina Richardson
Co-Founder & Former Executive Director
United Homes for Children
Rev. Richard Richardson
Co-Founder & President Emeritus
Children’s Services of Roxbury
Jaye Smith
Founder and President
FSG Consultants LLC
DEAR CSR FRIENDS,
Living and working in Roxbury and Dorchester, I witness our community’s diversity, resilience, beauty, and excellence every day. I’m inspired by people on the move—focused, determined, and committed to bettering their lives and our community. For more than 50 years, Children’s Services of Roxbury (CSR) embodied this spirit, quietly serving over 150,000 individuals. We made a profound impact, yet remained largely unknown beyond our community.
In 2021, we took a bold leap by purchasing a 57,000-square-foot building in the heart of Roxbury. Our vision: transform it into a vibrant community hub where new programs launch, existing ones thrive, and every neighbor feels welcomed.
To make this vision a reality, we needed partnerships, endorsements, and funding. In 2023, we focused on raising our visibility, connecting with elected officials, foundations, donors, and the media. The response has been incredible— securing millions in public and private funding, widespread media coverage, and public recognition.
Our journey is far from over, but our momentum is unstoppable. We are amplifying our mission as we disrupt inequities and transform lives. Join us in this vital and just pursuit, one that demands each of us to commit, yet it transcends us all.
President & CEO
Sandra M. McCroom
CHILDREN’S SERVICES OF ROXBURY
One of Massachusetts’ largest Black-run nonprofit organizations
95% of staff identify as people of color
6,500+ children and families served annually
75% of leadership identify as people of color
89% of board members identify as people of color
OUR MISSION
Our mission is to bring peace of mind to children and families across Massachusetts.
CORE
Compassion
Dignity
Excellence
Integrity
Patience
Humility
Respect
OUR SERVICES
Senior Leadership
Sandra M. McCroom
President and Chief Executive Officer
Ed D’Amato Chief Financial Officer
Jackie Gelb Chief Strategy Officer
Yvonne Montilla Chief of Staff
Harry Harding
Vice President of Innovation and Strategic Partnerships
Salesia Hughes-Hibbert
Vice President of Behavioral Health
Ed Malone
Vice President of Family Services
Sue Marble Cuthbert
Vice President of Development
Lorraine Monahan
Vice President of Finance
Joan Sinner
Vice President of Housing and Stabilization
Natasha Hall
Director of Human Resources
Behavioral Health
Housing & Stabilization
Early Education
Family Services
CSR by the Numbers
HOW MANY FAMILIES SERVED
3,498 Behavioral Health
669 Early Education
1,100 Housing and Stabilization
655 Family Services
731 Youth Development
GEOGRAPHY
77% of families served live in Boston
54% of families served are 18 years old or younger
36% speak a language other than English at home, including: AGE
Amharic Arabic
Cantonese
Cape
Behavioral Health
HIGHLIGHTS
Systems of Care
Our Community Service Agency program hosts System of Care (SOC), a community based collaborative meeting, on the first Friday of every month via Zoom, for community residents to hear about mental health needs and developments in communities of color. Send us a message to learn more: info@csrox.org
Drop a Beat for Behavioral Health
In a lyrical team building exercise, “Reaching Back to Look Forward,” Behavioral Health staff wrote and recorded songs to capture the essence of the work they do and their passion for the job. The initiative was designed to strengthen intradepartmental morale after transitioning back to work in the office post-pandemic.
Scan to listen!
Our Behavioral Health Department is MassHealth’s only Black-specialized children’s behavioral health provider, offering culturally congruent care to children and families in schools, at their homes, and in community settings. We focus on prevention and treatment of children facing behavioral health struggles due to trauma, anxiety, and other concerns. Our Behavioral Health clinicians and staff provide support to parents, and often uncover urgent family crises that are fueling children’s behavioral health challenges, such as housing instability, job loss, and economic insecurity.
Behavioral Health Department
Behavioral Health staff retention rate is up from previous years
Out-patient waitlist decreased to 8 clients from 58
Building Partnerships & Increasing Visibility
Framingham State University
CSR partners with Framingham State University to offer an all-expense paid clinical master’s degree for 20 employees, most with decades of experience. The scholarships, funded by Accelerate the Future, will advance the pipeline to licensed, master’s level clinicians of color to support the communities we serve.
Front Porch
Funded through grants and partnerships with Massachusetts General Hospital, the Boston Foundation, Beth Israel Deaconess Medical Center, and the Liberty Mutual Foundation, CSR’s Front Porch provides barrier-free access to trauma-focused care for families in efforts to de-escalate crises and expand access to mental health care. Front Porch Family Partners are peers who are trained in behavioral health care and draw from their own lived experience of healing from trauma to support parents.
OF THE 92 PARENTS ENROLLED IN THE FRONT PORCH FROM 2021-2023...
71%
REPORTED AT LEAST ONE OF THESE OUTCOMES
Secured housing
Continuing higher education
Secured childcare
Secured employment
Received financial assistance
Secured healthcare services
73% REPORTED A DECREASE…
In depressive symptoms during their time in services
HIGHLIGHTS
Parent Cafés
Parent Cafés connect parents and caregivers to internal and external resources to support their personal and professional growth. Through community engagement activities and expert speakers, parents and caregivers are provided with skills and resources, including financial literacy and access to workforce development services.
Parent Cafés are hosted monthly in the community, most at the Shirley–Eustis House, which sits adjacent to CSR’s headquarters in Roxbury.
500 PARENTS SUPPORTED THROUGH PARENT CAFÉS
Partnerships with organizations, like Sappi International, greatly benefit the program.
68%
REPORTED IMPROVING ON AT LEAST ONE OF THESE SKILLS
Effective communication
Selfcare
Self-advocacy
Navigating community resources
Scan to complete our intake form for access to mental/behavioral health support.
Early Education
Growing with CSR
Now the Director of CSR’s Early Care & Education Center, Tennelle Smith first joined CSR as a teenage participant in its Youth, Purpose, and Partnership (YPP) program.
Over the years, Tennelle joined CSR full-time and advanced in her career, most notably working within the Behavioral Health Department.
Tennelle is now a masters-level clinician with expertise in early childhood trauma, which she applies in her new role as the childcare Center Director. She created CSR’s pre-K socialemotional curriculum for her graduate clinical project and teaches social-emotional workshops that provide the Center’s educators with classroom strategies to support children with behavioral health needs.
Our early education programs are 100% subsidized and provide children (ages 0-5) with access to safe, high-quality education in our Early Care & Education Center and family-based childcare services in Greater Roxbury and Worcester.
Early Care & Education Center
Early Education Services
Early Care & Education Center
Our Early Care & Education Center builds the literacy skills of children through trauma-focused care. Using the Creative Curriculum, a researched-based curriculum that aligns with state early learning guidelines, we provide developmentally appropriate lessons that are proven to increase kindergarten readiness and advance academic and socialemotional development.
Family-Based Childcare
Greater Roxbury & Worcester
Family-Based Childcare
We recruit and train Black and Latina women to operate small businesses from their homes through family-based childcare. CSR supports education and training, licensure, and administrative needs for more than 80 women in Greater Roxbury and Worcester, who in turn provide early education and care for over 600 children of income eligible, voucher, homeless, and teen parent households.
Boston Public Schools Universal Pre-K
CSR launched a Universal Pre-K (UPK) classroom in partnership with Boston Public Schools. The UPK classroom combines CSR’s trauma-informed expertise with Boston Public Schools curriculum and educator training to teach children in our childcare center. We plan to open 3 additional UPK classrooms in the coming years.
CHILDREN SERVED EACH YEAR
Educators and staff engage in CPR and safety training
Family-Based Childcare
38 educators Greater Roxbury Worcester
45 educators
Successfully recruited 45 educators by December 2023 and significantly increased the childcare services for income eligible and voucher families.
Established strong relationships with regional childcare coordinators, gatekeepers, and social workers at the local DCF offices.
The staff in CSR’s Worcester office and their educators partnered with “No Birthdays Left Behind” to provide 250 children in family-based childcare with birthday boxes and cake for their birthdays.
Family-based childcare educator and children engaging in holiday cheer
Free-play time at the CSR’s Early Care & Education Center
Housing & Stabilization
HIGHLIGHTS
Mindfulness Workshop
Housing & Stabilization staff engaged in a mindful workshop with Jean Appolon Expressions, a Haitiancontemporary dance company known for its dynamic, inclusive, meaningful performances.
Workforce Development
Housing & Stabilization’s workforce development team develops programs, trainings, and initiatives to address the employment needs of parents and teens experiencing homelessness. The team of staff engages local employers, communitybased organizations, and education providers to secure employment and training opportunities that meet the needs of families in shelter.
137+ participants
Our Housing and Stabilization Department provides shelter across Greater Boston for over 1,000 homeless children and their families, and supports families in shelter to secure permanent, affordable housing. Families are supported with access to wraparound services, including CSR’s Front Porch, behavioral health services, workforce development, educational programs, housing vouchers, substance abuse counseling, medical care, and childcare.
Housing & Stabilization Department
Health & Wellness Navigators in CSR’s Housing & Stabilization Department support with identifying and affirming resources for families in shelter and creating internal and external partnerships.
60 individuals served during two clothing giveaways
50 migrant families
130 Brain Building Bags assembled for children in the shelter, in partnership with The Basics supported with pursuit of workforce goals
144 backpacks with school supplies provided for children pre-K through 12th grade in partnership with Life Science Cares
Served in Dedham and Norwood hotel shelters
Building Partnerships & Increasing Visibility
Meaningful Meals for Migrant Families
In 2023, as Massachusetts’ emergency shelter system became overburdened by an influx of migrants and an ongoing housing affordability crisis, CSR’s shelter services expanded to managing two hotel shelters in Dedham and Norwood for 50 new migrant families, most of whom are Haitian.
This new level of care for homeless children and families required culturally competent services to support a population who has traveled 2,000+ miles, witnessing and enduring unimaginable traumas along their journey to seek refuge in a foreign land. This high quality of mindfulness led CSR’s housing team to offer a sense of familiarity in an unfamiliar land, which resulted in a contract with Gourmet Kreyol to provide culturally appropriate meals for the children and families in its Dedham hotel shelter.
Founded and owned by Chef Nathalie Lecorps, Gourmet Kreyol opened Boston’s first Haitian food truck in 2021. The catering business now operates out of CommonWealth Kitchen to create native Haitian meals for the migrant families CSR serves, and at times outsources meals from other community restaurants to accommodate the families from Latin American countries who also reside in the Dedham hotel shelter.
CSR’s Housing & Stabilization staff took part in a self-care training led by the Louis D. Brown Peace Institute. They used miniature figures in a tray of sand to create scenes as a healing technique of expressing the feelings and emotions they may not have words to describe.
175K+ meals
Provided to the migrant families in hotel shelter by Gourmet Kreyol since July 2023
In addition to providing cultural meals, Chef Nathalie supports the families’ adjustment to life in the U.S. She has interviewed 30 individuals from the Dedham shelter to hire as staff at Gourmet Kreyol, hosted holiday events, and continues to provide informal mentorship to support with their social competence and overall life skills.
CSR’s partnership with Gourmet Kreyol provides culturally recognizable experiences for migrant families while in shelter, and offers a sense of certitude as they anticipate the outcome of their future.
Wendy Cyprien, MPA, Immigration Specialist at L’Union Immigration Services provides pro bono legal consultation for the migrant families CSR serves, helping many of them with obtaining Temporary Protective Status and translating official records.
Family Services
HIGHLIGHTS
Douglas Benton, a social worker in CSR’s Family Support Services program, attended a 3-day Narcotics Anonymous Substance Abuse Recovery Convention at the Park Plaza in Boston. The workshops enhanced Doug’s knowledge and expertise to better support the families CSR serves with substance use disorders.
Family Services provides children and families with services that unite, strengthen, and support their long-term success, including: supervised visitation to ensure children have a safe space to build strong, lifelong relationships with their non-custodial parents, family support services to maintain stable and strong homes, and intensive foster care in partnership with Massachusetts’ Department of Children and Families (DCF).
70 new families served with visitation and support services
Yanelis Ortiz, CSR’s Family Support Services clinician, completed the Simmons University Domestic Violence Training certificate program and is obtaining her MSW at Salem State University to enhance the trauma-informed care provided to CSR families.
Family Visitation and Family Support Services staff working to strengthen families*
Mr. Simpson completed and graduated from a 9-month inpatient substance treatment program. He was able to then move to independent living and continues to work hard as a single father to build a bond with his 18-month-old daughter.
The Gleason children were reunified with their family in October 2023 after two years of working with the FSS team. They excitedly moved into a new apartment, furnished with support from CSR and our partners.
Jason was reunified with his biological father in September, and they have successfully adjusted a new work-life balance. They continue to meet weekly with providers for wraparound supports.
*The names of the individuals above were changed to protect families’ identity and confidentiality.
Building Partnerships & Increasing Visibility
Foster parents at annual appreciation lunch
Northampton IFC team hosts monthly support group meetings for staff and foster parents to build community and share experiences
Intensive Foster Care
Our Intensive Foster Care program is designed to assist DCF in placing children in culturally, linguistically, and ethnically matched and approved foster homes within their own community. Staff collaborate with DCF in the support and management of these homes through the screening, assessment, pre-service, Massachusetts Approach Positive Parenting (MAPP) training, and home study processes.
ROXBURY & TEWKSBURY INTENSIVE FOSTER CARE
Mildred “Millie” B., one of CSR’s foster parents who opened her heart and home to Adriana at just 18-monthsold, and Erica at 8-years-old, adopted both children in 2023.
Isabel, one of CSR’s foster parents, adopted her foster son Kenny, providing him with permanency after he spent 8 years living with her in foster care.
50
CHILDREN PLACED IN FOSTER HOMES
HIGHLIGHTS
Holiday cheer for children in foster care thanks to Toys for Tots; PUMA North America Employee Resource Group, BBOLD (pictured above); Boston Scientific; The Elf’s; Teens Helping Teens; RSA; Life Science Cares and its corporate partners; and other community members.
NORTHAMPTON INTENSIVE FOSTER CARE
22
4 FOSTER CHILDREN SERVED
CHILDREN ON TRACK TO BE ADOPTED BY THEIR FOSTER PARENTS
Scan QR Code
Felicia immigrated from the Dominican Republic with her biological mother after experiencing a traumatic event that caused her to lose both of her arms. Her mother later died in 2022. CSR’s Northampton Intensive Foster Care program received Felicia case from Salem, MA, and she was placed with foster parents Yoselyn Chalas and Ediberto Mendez. With the support of her foster parents, she has since learned to speak English, secured legal residency in the U.S., and in 2023 she graduated from high school and secured employment. Become a foster parent!
CSR’s Intensive Foster Care program finds both short-term and long-term placements for children and youth with broad ranges of emotional, physical, and developmental needs. If you are interested in changing a child’s life with a safe, nurturing home, learn more about how you can become a foster parent.
Youth Development
HIGHLIGHTS
Beats, Rhymes, and Life hosted its fall, spring, and summer showcases for youth to perform their songs and other forms of art they worked on while a part of the program.
Boston Public Health Commission, Digital Ready, and Children’s Services of Roxbury awarded scholarships totaling $15,000 to Boston students of color studying for careers in STEM, the Health Sciences, Public Health, and Behavioral Health.
Zionah S., a young adult who receives services from CSR’s You Got This Center, was one of the scholarship recipients.
Our three core youth development programs prepare young people to manage the inherent challenges associated with adolescence and young adulthood. CSR’s experienced staff is committed to providing youth with activities and experiences that help them reach their full potential—at home, in school, and in the community.
Youth Development Programs
Beats, Rhymes, and Life (BRL)
Beats, Rhymes, and Life
A hip hop group therapy program that uses the power of storytelling, collaboration, and music production to build resiliency, reduce trauma, and amplify the voices of young people. BRL on Wheels, a mobile studio, brings this innovative program to young people in their neighborhoods and schools across the state.
Follow on Instagram @BRLBoston
Youth, Purpose, and Partnership (YPP)
Youth, Purpose, and Partnership
A leadership and workforce development program providing Boston’s young people with career pathways to technology and digital communications. Through a learn-and-earn model, young people are engaged, educated, and emboldened to elevate their voices and those of their peers to make individual and community change.
You Got This Center (YGTC)
You Got This Center
A drop-in young adult access center for youth (ages 16-26) coping with homelessness, mental health, addiction, unemployment, or other needs.
Follow on Instagram @CSRYGTC
Building Partnerships & Increasing Visibility
Beats, Rhymes, and Life (BRL)
In a shared commitment to expand and diversify the behavioral health workforce, CSR partners with multiple funders to make BRL and its BRL Academy possible. BRL Academy, a new component of the program, introduces young adults of color to behavioral health careers by providing a paid opportunity for young adults to work with BRL through an apprenticeship model. The experience provides a pathway to higher education and career development in the behavioral health field.
Youth, Purpose, and Partnership (YPP)
40 200+ Youth participants (up from 20)
YPP partnered with the Boston Neighborhood Network to provide radio and TV production workshops to 40 youth during the summer.
HIGHLIGHTS
Youth, Purpose, and Partnership partnered with the NBA Foundation and MIT Solve. Young people participated in a Solveathon, creating and presenting a project to improve communications for a global brand: the NBA.
The Clubhouse Network provided physical space during the summer for YPP youth to access technology for film projects.
You Got This Center (YGTC)
The YGTC provided more than 200 young adults with supports including: job placement; shelter and stable housing; continued education; legal documentation; and a place to socialize, build their social skills, and find a sense of community. The YGTC also partnered with 30+ local nonprofits and organizations to facilitate workshops and provide resources.
The You Got This Center celebrated its one-year anniversary, bringing together new and old young adults served and partners to celebrate its impact and progress.
“The You Got This Center helped me prepare with practice tests and encouraged me along the way on my journey to earn my HiSET.”
–Tristan
Hearts of Gold
50th Anniversary Celebration
Hearts of Gold filled the room at the Cyclorama on the evening of Thursday, October 19, 2023, to celebrate the 50th Anniversary of Children’s Services of Roxbury. The inspiring evening honored CSR’s founders Reverend Richardson and Mrs. Jestina Richardson, former President & CEO, Pamela Ogletree, and current President & CEO Sandra M. McCroom. It was a memorable occasion which brought guests closer to CSR’s mission, values, and exciting future that awaits, and deepened the connection with our community of supporters.
Building Partnerships & Increasing Visibility
Bikes Not Bombs at CSR
CSR Participates in Walk for Hunger
Life Science Cares Partner, MassBio, delivers a holiday donation to CSR Education Committee Members
YPP and PowerHealth Tour Event
CSR President & CEO Sandra McCroom and MA Attorney General Andrea Campbell
CSR’s New Board Member Orientation
Sandra McCroom, CSR President & CEO and Imari Paris Jefferies, Executive Director of Embrace Boston
Representative Christopher Worrell Visits CSR
Eastern Bank Foundation Visits CSR
YGTC One-Year Anniversary
City Councilor Julia Mejia Visits CSR
CSR’s All-Staff Holiday Party
CSR’s Annual All-Staff Cookout
Senator Liz Miranda and MA Dignitaries Visit CSR
Founder of The Basics Ron Ferguson Leads a Training
ROXTalks is a series of community conversations on “Forging One Boston” to transform the social and economic health of communities of color across the Commonwealth and break the cycle of systemic racism for future generations.
DONORS, CONTRIBUTORS & CONTRACTS
Anonymous
Accelerate the Future
Addgene
Akili Interactive
ALKU Foundation
David Allard
Charles Allen
America’s Food Basket
David Amyot
Ankyra Therapeutics
Kelsey Arbona
Aura Biosciences
Jeffrey Axelrod
Davis Barnett
The Basics
Beker Foundation
Benevity Giving
Jennifer Berryman Horne
Bicara Therapeutics
Bikes Not Bombs
Boston After School & Beyond
Boston Alumnae Chapter Alpha
Xi Delta
Boston Children’s Hospital
Boston Globe
Boston Public Health Commission
Michael Boswell
Stephen Bowden
Joan Brennan
Gwendolyn Brown
Burbidge Family Charitable Fund
BWA Architecture Inc.
Carlita Camilo
Celsius TX
CEO Group
Champions of Love Foundation
City of Boston - Department of Youth Employment and Opportunity
City of Boston - Office of Early Childhood
City of Boston, Mayor’s Office of Black Male Advancement
City of Boston, Mayor’s Office of Workforce Development
Ron Cooper
Peter and Cathy Counsell
Cradles to Crayons
Cullinan Oncology
Charles and Alyssa Cuneo
Susan and Evan Cuthbert
Cyteir
Ester de Carvalho
Lucia de La Rosa
Digital Federal Credit Union (DCU)
Digital Ready
Dragonfly
Nicole Dzengeleski
Shantu Ealy
Eastern Bank Foundation
Eyepoint
Deborah Firlit
Flagship Pioneering
Debra Forrett
Carl Franceschi
Fuller Foundation, Inc.
Suzanne Gallivan
Jackie Gelb
Clifford Gluck
Dan Greenblatt
Halloran Consulting Group
Happy Hope Factory
John Haywood
hC Bioscience, Inc.
Joanne Hilferty
Rosalind Hill
Philip Hillman
Nicholas Ho
Kelliann Hoelscher
Eddie Jenkins
John and Candi Jenkins
Jnana
Emily Kaplan
Kiniksa
Krauss Family Foundation
Kymera
Sangeetha Lal
Landmark BIo
Larkspur
Liberty Mutual Foundation
Life Science Cares
Jack Link
Olien Lu
James Luker
Rebecca Magistad
Bob Mahoney and Kathleen Scott
Mahoney
Mary Marcel
Marsh MMA
Mass Cultural Council
Massachusetts Department of Children and Families
Massachusetts Department of Early Education and Care
Massachusetts Department of Elementary and Secondary Education
Massachusetts Department of Mental Health
Massachusetts Department of Public Health
Massachusetts Executive Office of Housing and Livable
Communities
Massachusetts Executive Office of Human Services
Massachusetts General Hospital
MassBio
Wesley Mather
Lesley Mattson
MAX Ultimate Food
Sandra McCroom
Anne McKinnon
Leonora McLaren
Michael McLeod
Mercy Bio
Lorraine Monahan
Monomoy Advisors
Judith and Robert Nagle
NAHSE Greater Boston
NBA Foundation
New Commonwealth Racial Equity and Social Justice Fund
Jessica Norehad
Novo Nordisk
Jim O’Brien
Audrey O’Hagan
Diane Ozelius
Paul Pedersen
Peloton Consulting Group
Peloton Kids Foundation
Ann Peterson
PNC Foundation
Andy Pond
Elizabeth Price
PUMA, North America Inc.—
BBOLD Group
Bob and Anne Pyle
Q32 Bio
Shriram Rajagopalan
Richard and Jestina Richardson
Martin Ryan
Juan San Inocencio
sanofi
Santander Bank, N.A.
Sappi International
Laura Sayer
SciShield
Scan to view episodes
Julia Mejia
Michael Weekes
Ed Gaskin
Christopher Worrell
Erin Murphy
Turahn Dorsey
Brian Worrell
Abhi Sehli
Sensorium
Sherin and Lodgen LLP
Mark Sinner
David Smith
Jaye Smith
Benjamin Spaulding
Sue Standing
STV Inc
Suffolk County District Attorney’s Office
Alix Taylor
Benjamin and Kate Taylor
Teens Helping Teens
Rickie Thompson
Toys for Tots
David Traggorth
Sam Truex
United Way of Massachusetts
Bay & Merrimack Valley
Uphams Corner House of Pizza
Upstream BIo
Vigil Neuro
Brian Villiers
Justin Walch
Women in BIO
Xilio Therapeutics
The Yemaya Fund
• Reduce barriers and expand access to wellness and care for teens, young adults, and families in crisis
• Develop healing-centered pathways to quality jobs and careers for teens and young adults of color
• Expand healing-centered childcare for children who have experienced trauma
• Bring CSR’s culturally attuned children’s mental health and family stabilization services to Springfield and Worcester, building on existing statewide services
FINANCIALS
In 2021, CSR acquired our 57,000 square foot headquarters which stretches a full city block in Roxbury. A renewal and transformation of CSR’s headquarters will allow CSR to scale; growing our programs by 25% and serving an additional 1,500 children and parents annually within three years after the building is complete. This growth will also add nearly 200 career-oriented jobs to the local economy.
Midway through our fiscal year 2023, CSR launched a capital campaign to transform our Roxbury headquarters into the “Center for Family Well-being.”
By the fiscal year’s end, CSR raised $4M toward our $19M goal for public and private capital funds needed to complete the project.
Our program expansion and new building will impact the social and economic strength and overall health of the communities we serve, empowering families and young adults on their journey from poverty to stability to wealthbuilding.