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CREATIVE DIRECTION AND DESIGN PRODUCED BY EMERGE DESIGNS PUBLISHER Steve Boulter - Emerge Designs PRINTER KKP Fredericton PROJECT MANAGER Wendy Morrell

CONTRIBUTORS Chris Johnston Krista Ross Stacey Murray Morgan Peters Janet Moser Janice Corey Jordan Banks Laurie Guthrie

ADVERTISING CONSULTANT Wendy Morrell

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President’s Message

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CEO’s Message

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Chamber Welcomes New Members

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Advocacy Update

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140 Year History

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Celebrating 140 Years

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140 Good Deeds

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Ignite Fredericton

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St. John Ambulance

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Member Pro�ile - Florique Flowers

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The Hive/la Ruche

All content, copyright © 2014, Fredericton Chamber of Commerce. All rights reserved.

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Chamber Events

This publication may not be reproduced, all or in part without written consent from the Fredericton Chamber of Commerce. Every effort has been made to ensure the accuracy of all content in this publication, however, the publisher nor the Fredericton Chamber of Commerce will be held responsible for omissions or errors.

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The Chamber Buzz

PRESIDENT Chris Johnston president@frederictonchamber.ca CHIEF EXECUTIVE OFFICER Krista Ross kristar@frederictonchamber.ca MEMBERSHIP DEVELOPMENT & MARKETING MANAGER Christine Little membership@frederictonchamber.ca POLICY & RESEARCH MANAGER Morgan Peters advocacy@frederictonchamber.ca

OPERATIONS & COMMUNICATIONS MANAGER Wendy Morrell fchamber@frederictonchamber.ca EVENT MANAGER Stacey Murray events@frederictonchamber.ca Director/Directrice, the Hive / la Ruche Business Immigrant Mentorship Program / Programme de mentorat pour entrepreneurs immigrants Intercultural Business Incubator / Incubateur d'entreprises intercultural Janet Moser janetm@frederictonchamber.ca

Insight is published by Emerge Designs.

Please address all editorial and advertising inquiries to the Fredericton Chamber of Commerce, PO Box 275, 270 Rookwood Avenue, Fredericton, NB, E3B 4Y9, Canada. The Fredericton Chamber of Commerce is not held responsible for the loss, damage or any other injury to unsolicited material (including but not limited to manuscripts, artwork, photographs and advertisements). Unsolicited material must be included with self-addressed, overnight-delivery return envelope, postage prepaid. The Fredericton Chamber of Commerce will not give, nor rent your name, mailing address, or other contact information to third parties. Printed in Canada. Printed by KKP - Kwik Kopy Printing. Fredericton Chamber of Commerce PO Box 275, 270 Rookwood Avenue, Fredericton, NB E3B 4Y9 Tel: (506) 458-8006 Fax: (506) 451-1119 Twitter - @fton_chamber fchamber@frederictonchamber.ca Facebook – facebook.com/frederictonchamber www.frederictonchamber.ca

38 Legere Street Fredericton, NB Canada E3B 8M6 Ph: 506.999.3332 creative@emergedesigns.ca

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Chris Johnston, President

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s my year as president of the Fredericton chamber begins to wind down, culminating with celebrating our 140th anniversary, I am drawn to reflecting what we have achieved in the past year, what lies ahead and the chamber’s place in the community. It has been a true pleasure to serve as president of an organization with such a rich history, talented board of directors, dedicated staff, and engaged membership. In my first article I called on the membership to get involved with chamber activities to get the most out of their membership and I was not disappointed. Our events continue to grow in attendance and quality; our committees are populated with sharp and committed individuals; our benefit offerings are expanding; and the Business Immigrant Mentorship Program has been scaled up to include a new entrepreneurial incubator in 2014 – all of which better serves our members and by extension the community. In September we had two policy resolutions unanimously approved by the delegates at the Canadian Chamber of Commerce’s 2013 annual general meeting, putting issues that are important locally on the national radar. In October we recognized a host of local businesses at our newly reformatted Business Excellence Awards, including the addition of the KPMG Resilience Award – presented to Wilkins Building Supplies. In November, we again hosted Mayor Brad Woodside at the State of the City Address who made clear that the City is fully committed to its vision of becoming the “Start Up Capital of Atlantic Canada,” a message the chamber fully endorses. In January at the 40th State of the Province Address, Premier Alward made some significant announcement regarding education, innovation, energy and other topics important to our members. In March we recognized our three newest

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Distinguished Citizens Award recipients, George Piers, David Peterson and Mardi Cockburn. In April we hosted the leaders of each of New Brunswick’s five primary political parties to kick-off our pre-election activities for 2014. I believe these activities highlight the chamber’s place in the community. To be sure, our primary responsibilities are to serve our members’ interests and enhance the business environment to the best of our abilities. However, we believe that a key aspect of this mission is to be a positive influence in the community as whole. Events like the Distinguished Citizens Awards or efforts like our Physician Recruitment and Retention Committee are obvious examples, but being a better place to do business helps this along as well. As we move into the 2014-15 chamber year, I am looking forward to serving as the past president to incoming president, Joseph O’Donnell. Having worked with Joseph on the board of directors for several years, I have no doubt that he will continue to move the chamber forward with enthusiasm and competence. Keeping a non-profit organization going for 140 years takes a team effort and a continuity of excellence in leadership. I think it is a strong reflection on our city that we continue to draw such high quality individuals to our chamber of commerce. The chamber does its best to help the community, but it pales in comparison to what the community does to help the chamber. To conclude I would like to reiterate my initial message as chamber president – get involved. The chamber is nothing without its members and the more individuals and businesses that are active, the more effective it can be for the community.


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hen I started thinking about what to write in an article about the chamber’s 140th anniversary celebration, it came to me that the best way to celebrate our history is to learn from it. It’s difficult to look back over 140 years of history and glean the most important lessons. This led me to focusing on how business people, community-minded individuals, entrepreneurs and community leaders can learn from those who have experienced things that we have yet to experience, and also how we can be thought leaders who share our own knowledge. First of all, I turned my thoughts to the people in our communities who form boards and committees, those tireless volunteers who work for the greater good. I feel most fortunate that I, along with the rest of the chamber team, get to see hundreds of these people in action in the run of a year. The chamber has 12 active committees along with an extremely engaged board of directors. Every day, those of us who work here, and our nearly 950 member businesses and organizations, benefit from the passion and commitment of these individuals. They come and add value to meetings, they write papers, they plan events, they advocate on your behalf, they organize activities, and they give guidance and vision to your organization! Back in January, I had the opportunity to interview several past presidents of the chamber who have served over the past 40 years. This was part of a video production that was prepared as a celebration of the 40th anniversary of the Fredericton chamber’s State of the Province Address. In interviewing these chamber leaders, it was evident to me that their collective knowledge and experience is what has driven this chamber to be the largest in New Brunswick and such a well recognized and respected voice of business in our region. Part of our heritage is these leaders and the knowledge that they have selflessly given to the organization which we can continue to learn from to guide our paths for success in business and as a community. (The video that was produced is featured prominently on our website – have a look). In addition to this,

Krista Ross, CEO

each year, in August, the past presidents club meets to have a business and advisory luncheon. The group hears from our immediate past president as to what has taken place over the previous year and the new president shares their goals and vision for the coming year. We are fortunate to have a stellar group like this to guide our direction, to share their insight and knowledge to help us focus on the issues they believe are the most pertinent going forward. In March, the chamber hosted the 38th annual Distinguished Citizen Banquet. We celebrated the volunteer lives and history of three individuals who have given unstintingly of their time and talents to the betterment of our community. There is much we can learn from Mardi Cockburn, David Peterson and George Piers. These three distinguished citizens join the ranks of 108 community members who have been recognized since the inception of the awards in 1976. What can we learn from them? We learn that it takes many people who volunteer their time and effort to enrich the fabric of our community, to provide the capacity that all communities require; whether it be causes such as charitable, social, fundraising, environmental, cultural or others. This summer, as we do each year, our office will hire student employees - as will many of your businesses. This year, I challenge you to provide more than just a job and a paycheque for your summer employee – share with them some of your business acumen... help them to be better prepared for their own careers by giving them advice and direction and sharing with them some of the things that you have learned through the benefit of your experiences. The knowledge that you impart may make a difference to this student and to our community as the students of today become the leaders of tomorrow! This informal mentoring can make a difference in a path chosen by these students, and is a tangible way to celebrate our own past and experiences.

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New Members

Hello Newest to our

Brunswick Podiatry Inc. 1113 Regent Street, Suite 300 Fredericton, NB E3B 3Z2 Tel: (506) 472-3668 Email: brunswickpodiatry@gmail.com Website: www.frederictonpodiatrist.com Health/Wellness Chris Davidge

Regional Service Commission 11 860 Prospect Street PO Box 21 Fredericton, NB E3B 4Y2 Tel: (506) 453-9930 Email: brad@frswc.ca Website: www.frswc.ca Brad Janes

TD Wealth Private Investment Advice 77 Westmorland Street, Suite 570 Fredericton, NB E3B 6Z3 Tel: (506) 450-1126 Email: angela.chesley@td.com Website: www.tdwaterhouse.ca Angela Chesley

Jeremy DeMerchant Tel: (506) 471-8399 Website: www.jeremydemerchant.com

Elaine Colter Tel: (506) 453-1630 ecolter@nbnet.nb.ca

L & C Munn Developments Inc. 11 Mindy Avenue Fredericton, NB E3A 0J5 Tel: (506) 458-5371 Email: munnstrucking@nb.aibn.com Larry Munn

Spin Cycle Inc. 130 Carleton Street, Suite 101 Fredericton, NB E3B 3T4 Tel: (506) 455-3967 Email: lila.rhinelander@gmail.com Fitness Lila Rhinelander

Glyffix Play Inc. 132 Rookwood Avenue Fredericton, NB E3B 0B5 Tel: (506) 440-5577 Email: info@glyffix.com Website: www.glyffix.com Education/Training Dale Vandenboore

Target Canada 9900 Boulevard Cavendish, Suite 300 Montreal, QC H4M 2V2 Tel: (514) 404-4518 Email: steeve.azoulay@target.com Retail Steeve Azoulay

A Message from the CEO Continued In terms of a more formal mentoring program, the chamber hosts the Business Immigrant Mentorship Program and has done so for five years. This program, the first of its kind in Canada, has led the way in providing cultural and business training for newcomers to our community who are interested in developing a business plan with an eye to starting a business. Recently, we also launched “The Hive” a business incubator program for those ready for the next step – actually launching their new endeavour! This community-supported model integrates many stakeholders and volunteers as mentors and is taking our knowledge from the past to enhance and grow the future. What better way to enhance the community in which we live than to welcome newcomers and help each other grow.

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So, what do all these things have in common? All this to say, I believe that the best way we can honour those that have gone before us, is to learn from their experiences. The best way that we can celebrate our own career and business success and achievements... is to share that knowledge. Society talks a lot about paying it forward and we all need to work with this in mind – the success of our business community and our community as a whole depends on it. We can pay it forward as leaders and mentors with organizations that we support, with the next generation of business people, with students in our community, and with newcomers. Our community can only be the best that it can be when this happens! The Fredericton Chamber of Commerce, with it’s 140 years of success, has only been able to exist because of this type of attitude and the volunteers that are involved.


New Members

Members @ Head Office Studio Ltd. 1299 Hanwell Road, Suite 6 Fredericton, NB E3C 1A6 Tel: (506) 206-6474 Email: atheadoffice1299@gmail.com Janelle MacDonald

83 PPM Distribution 12271 Route 11 Village Blanchard, NB E8P 1R4 Tel: (506) 727-4147 Email: Daniel.chiasson@83ppm.com Website: www.83ppm.com Food & Beverage Daniel Chiasson

T4G Limited 384 Lancaster Drive Saint John, NB E2M 2L3 Tel: (506) 632-2520 Email: Geoff.flood@t4g.com Website: www.t4g.com Geoff Flood

D. W Olts & Sons 768 Brunswick Street Fredericton, NB E3B 5C2 Tel: (506) 458-8388 Email: sarah.dwolts@gmail.com Sarah Standring

Symplicity Organizational Designs PO Box 24, Station Main Shediac, NB E1C 8R9 Tel: (519) 496-7720 Email: matt.symes@symplicity.ca Website: www.symplicity.ca Matt Symes

Premiere Mortgage Centre 927 Prospect Street Fredericton, NB E3B 2T7 Tel: (506) 472-6645 Email: pam.nierlich@premieremortgage.com Pam Nierlich

Association of New Brunswick Land Surveyors 212 Queen Street, Suite 312 Fredericton, NB E3B 1A8 Tel: (506) 458-8266 Email: dmorgan@nb.aibn.com Website: www.anbls.nb.ca Doug Morgan

Shop Fredericton Tel: (506) 461-1971 Email: marketing@thespilmangroup.com Deborah Spilman

MTI- Maritime Translation & Interpretation 33 Selkirk Crescent Fredericton, NB E3C 1M1 Tel: (506) 472-0309 Email: mti@bellaliant.net Website: www.maritimetranslation.ca Michael Tremblay

As part of our 140 year celebrations, one of the activities that is planned is a volunteer call to action. We will be asking our members to log some volunteer time in the community – and we are calling it 140 good deeds – a way for us to all give back to the community in which we live, raise families, and do business. This could be mentoring a prospective or new business owner, lending your knowledge or expertise to a community or business group, talking to students about entrepreneurship. Let’s celebrate 140 years of our chamber of commerce together - a great commemoration of our 140-year history in Fredericton.

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Advocacy

by Morgan Peters

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ompliance with relevant legislation and regulatory regimes is a constant and evolving concern for businesses. On 1 June 2014, changes to New Brunswick’s Occupational Health and Safety Act and Workers Compensation Act are coming into force. “Some of these changes will affect all employers in New Brunswick, while the most significant changes are applicable to employers having 20 or more employees,” said Lloyd Merriam of Merriam Safety Services. “Most significantly, employers in this category must establish a health and safety policy and a health and safety program which meets the requirements stated in the act. More information can be found on our website at www.merriamsafety.com.” The impending changes are meant to provide clarity to both an employer’s responsibilities and to provide a more formal structure for health and safety practices. Lara MacDougall, Associate Lawyer with Stewart McKelvey in Fredericton explains some of the major changes in firm’s newsletter (http://www.stewartmckelvey.com/abcnewsletter/AEC/AECNe wsletterSummer2013_Article4d.html): “Employers who employ more than 20 employees throughout New Brunswick (as opposed to a single workplace) will be required to establish a written safety policy setting out the responsibilities of the employer and its employees. Employers will have to consult with their employees when establishing and implementing this policy and while they won't have to file their safety policy with the New Brunswick Occupational Health and Safety Commission ("the Commission") anymore, a copy of their policy must be available for inspection by an occupational health and safety officer at each place of employment.

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Employers who employ more than 20 employees throughout New Brunswick will be required to develop, execute and annually review/update, a written health and safety program. A health and safety committee or representative must be appointed (if not already done so) for the employer to consult with when establishing and reviewing this program. If requested, employers must provide a copy of the program to this committee or representative and to employees at the place of employment or the Commission. These programs must include, but are not limited to, provisions respecting the following matters: • Health and safety training and supervision of employees. • Preparation of written work procedures and codes of practice for the implementation of health and safety work practice as prescribed within the NB OHS Act and regulations. • Identifying the types of work for which work safety procedures should be implemented. This includes a hazard identification system which should identify potential hazards and establish protocols for the inspection of potential hazards, timely reporting of hazards by employees and prompt follow up and control. A system for the investigation of hazardous occurrences must also be established that determines the cause of a hazardous occurrence and identifies strategies to prevent recurrences. • A record management system that includes reports of employee training, accident statistics, work procedures, health and safety inspections, maintenance, follow up and investigations. • Monitoring the implementation and effectiveness of the program.” There are also new rules on what constitutes a ‘new’ employee and what orientation materials must include. For full details we encourage our members to consult the WorkSafeNB website: http://www.worksafenb.ca/important-changes-to-our-acts, or give them a call at 1 800 222-9775.


140 Year History

140 YEAR HISTORY….. Worthy of Celebration!

“Study the past if you would define the future” – Confucius by Janice Corey

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s we prepare ourselves to celebrate the Fredericton Chamber of Commerces’ 140th year in June, I would like to offer a twist on Confucius’ words – Celebrate the past if you want to define the future! The Chamber (formally a board of trade) has been a part of the Fredericton landscape for 140 years. At its birth, Fredericton was a well-established community for the time. There are many known landmarks that predate the chamber. • Old Arts building (1829) • Saint Mary’s First Nation (1847) • Christ Church Cathedral (began in 1845 finished in 1853) • Wilmot Park (1860) The location of Fredericton was established as a place of trade prior to Fredericton being named. Early settlers used this spot along the Saint John River for commerce at the time. A year after the chamber (then a board of trade) was struck, City Hall was built and later finished in January of 1876. One wonders how much influence the established business community of the time had in establishing such things as a city hall.

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In recent years Fredericton has been identified as a Smart city and has focused on IT infrastucture and growth. Most recently, a focus on being the “Start Up Capital” and continued attention to the ICT sector continues to win Fredericton recognition. So, what does all of this have to do with celebrating our 140th To celebrate the present we often reflect on the past. There are many great businesses, commerce landmarks and changes in Fredericton that have added to the robust growth of the chamber over the years. Though we are not the largest city in the province we are the largest chamber. That is something that our business community should celebrate – the involvement of our small, medium and large business members not only make the Fredericton Chamber of Commerce the largest in the province, but the second largest in our region. Our members help drive our economy we are the engine of success in our community. As we continue to define our future, I encourage all members to come and be a part of the celebrations of ‘who’ we are, who we have been and where we can grow. We are your voice of business! A full agenda of celebrations will be published soon to the membership.

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During the 19th century, Fredericton (and thus its board of trade) was bustling with several industries, including the lumber industry. Over the course of the 20th century, these industries declined somewhat and growth of the universities (both UNB and STU) and the provincial government took centre stage as primary employers. This has offered Fredericton a steady growth pattern and expansion (inclusion of Devon, Marysville and so forth) over the years.

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Celebrating 140 Years

The Fredericton Chamber of Commerce

Celebrates by Morgan Peters

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he Fredericton Chamber of Commerce is proud to be an award-winning organization that strives to meet and exceed the needs of our membership since our establishment in 1874. With more than 900 members, we are New Brunswick’s largest chamber of commerce and as such, the united voice of members expressed through the chamber has a significant impact on issues facing business and the community at large. During the 2013-14 year, the Fredericton chamber will celebrate its 140th anniversary of continuous operation in the city. Beginning its existence as the Fredericton Board of Trade, like any organization that has been around for 140 years, the chamber experienced growing pains and ebbs and flows in activities – generally in alignment with the economic environment of the time. In both its historical and modern forms, the chamber’s board of directors comprises volunteers representing a wide swath of business sectors in our community. The chamber has had a largely successful history of attracting board members that have extensive experience and knowledge which adds tremendous value to the organization. The chamber works closely with economic development organizations and government to offer the perspective of chamber members. This has been the practice at the chamber from the beginning.

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The chamber’s 1913 annual report shows that local representatives were active members of the chamber board and its committees. These committees provide some interesting insight into local priorities in the city throughout the 20th century. In 1913 they included the Tourist Committee and Publicity Committee, along with the Transportation Committee and a Good Roads Committee – one that might need a comeback 100 years later after the winter in 2013-14. In 1962, the chamber’s committees had evolved and expanded to include: Membership; Tourist and Convention; Taxation and Audit; Retail Merchants; Manufacturers; Industrial; Transportation; Publicity; Labour Relations; and Agriculture. By 1980, the committees were starting to look like those that we have today: Federal/Provincial Affairs; Special Events; Municipal Affairs; Civil Economic Development; Retail, Tourism and Community Services; Member Services; Finance and Taxation. This foundation along with prolonged strength in leadership from the Board of Directors and Executive Director / Chief Executive Officer positions have transformed the chamber into a pillar in the community, no longer organizationally susceptible to downturns in the economy. Rather, the opposite has become true. As an active participant in the economic stewardship of the city and province, the Fredericton chamber not only survives through hard times, but its value in the business community becomes all the more evident. The benefits, advocacy and connections that the chamber provides to its members are an integral part of the stabilization of many local businesses, both in good times and bad.


Celebrating 140 Years

140 Years Coinciding with an official name change to the Fredericton Chamber of Commerce in 1973, the mid-1970s saw a period of rebirth for the chamber and a transformation to the organization that currently exists. With the assistance of the Canadian Chamber of Commerce, the Fredericton chamber took on a number of foundational initiatives, including restructuring its committees to better represent its membership, strengthening its ties with the municipal government and the University of New Brunswick, and a commitment to serve all of the various business districts in the city. These are all hallmarks of the chamber as it exists presently. The chamber’s evolution into a top-tier organization has been reflected in the number and quality of services that we provide. Between our core mandate- networking, events and advocacy and our complimentary offerings, each and every member can find value in some or all of services and activities.

The Fredericton chamber is actively engaged in policy development and advocacy with all levels of government, aimed at enhancing the competitiveness of our members. Being an accredited member with distinction of the Canadian Chamber of Commerce allows us to engage in member-driven advocacy on a local and national scale. The chamber acts a hub for business people, community groups and other like-minded organizations to connect through networking events, committee work, professional development sessions, or more informal interactions. While attracting new members to the chamber makes the organization as a whole stronger, we also focus on enhancing the value of membership for existing members with a comprehensive benefits package. These benefits are designed to assist all sizes and types of businesses and their employees. Some of these include access to a health plan, discounted merchant services, and our newest offering – data back-up protection – ideas that early chamber members likely could need even begin to comprehend. During our 140th year, the chamber will commemorate its long history and current place in not only the business community, but the city of Fredericton as a whole. Check our website (www.frederictonchamber.ca) frequently for upcoming details on events and promotions that will celebrate the chamber’s history, its members and the city.

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140 Good Deeds

Celebrating 140 Years

by Completing 140 Good Deeds by Stacey Murray

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n celebration of our 140th anniversary, the Fredericton Chamber of Commerce is challenging our members to complete 140 good deeds over a three month period, starting on Wednesday, June 4, 2014 and finishing on Wednesday, September 3, 2014. The total amount of good deeds completed will be announced on September 11, 2014 at our first Business After Hours of the fall, hosted by Taylor Printing Group Inc. Volunteer Greater Fredericton is compiling a list of 140 good deeds that members can sign up for and participate in. These good deeds will consist of donating your time by helping a local charity complete a task at their facility or by using your skill set to assist a charity in improving its service offering. For example, are you a bookkeeper? Donate your skills by helping a charity to simplify their bookkeeping process. Are you a website designer? Revamp a charity’s website. Are you a marketing expert? Help a charity create a marketing and social media strategy to build awareness. If you cannot donate your time or skill set, consider making a monetary donation to the charity of your choice. As a company you may already have a chosen charity that you make monetary or time donations to on a regular basis, track these donations during the three month time period and submit them to the Fredericton Chamber Commerce so that they can be added to the challenge tally.

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The Fredericton Chamber of Commerce will be sending out an eBlast in May, as well as posting the list of 140 good deeds on our website, www.frederictonchamber.ca. Keep an eye out for this list, and please consider signing up for one of the tasks. This challenge is meant to be rewarding, for both you as an individual and for your employees. Volunteering is an excellent team building activity. The staff and board members of the Fredericton Chamber of Commerce volunteered three hours of their time to the Fredericton Food Bank in March. This was a great experience for our team, and we hope that our members will see the benefit and take part in this challenge with us. Our members, United Way/Centraide (Central N.B.) coordinates a special program called Day of Caring® in our community each year. The goal of this program is to mobilize teams of corporate employees as volunteers to complete meaningful, hands-on projects that will greatly assist local non-profit agencies in Fredericton, Oromocto and surrounding areas. United Way/Centraide (Central N.B.) Inc. facilitates the Day of Caring® program throughout the year at the convenience of the participating company. Projects could include painting, construction, renovations, landscaping, maintenance, helping out at events, assisting with program services, training, and many other imaginative ways to get involved. If your company is already participating or would like to participate in Day of Caring® during our three month challenge, please submit your completed good deeds to the chamber so we can include these in our challenge tally as well. There are tons of ways we can help our local charities to be the best they can be, and this is why we’re challenging you – the business community of Fredericton. Please consider donating your time and skills to help those in need. Let’s celebrate 140 years by giving back to the community that has given us so much.


Fredericton to Ignite Entrepreneurs for Regional Success by Laurie Guthrie, EcD, BIS

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gnite Fredericton (formerly Enterprise Fredericton) was officially launched March 20, 2014 -- revealing its new mandate, brand, mission and private sector investment (PSI) initiative.

Through the Vision 2020 Economic Development Strategy process, the municipalities of Fredericton, Oromocto and New Maryland reinvested and re-engineered Enterprise Fredericton with a new mandate of implementing the Vision 2020 Strategy. This was based on consultations with 250 community stakeholders and business people, who validated the need for general business counselling and a single point of contact for entrepreneurship support. Since Vision 2020, Ignite Fredericton has been laser-focused on creating a one-stop-shop service model, launching Planet Hatch, developing a private sector investment initiative and renaming & branding the new organization. This of course was done while conducting ongoing business counselling and immigration support. Ignite Fredericton’s core functions include: - Supporting entrepreneurs to help businesses START, GROW or LOCATE in the Greater Fredericton region - Attracting & retaining talent through Immigration - Strengthening the economic development ecosystem through strategic partnerships and initiatives. The new brand and name, Ignite Fredericton, is fresh and invigorating. It supports the Mission: “Fuelling Entrepreneurs for Economic Growth” and the Vision: “Startup Capital of Canada”, and distinguishes Ignite Fredericton as the ‘go-to’ place to access entrepreneurship support.

Ignite Fredericton

During the Vision 2020 consultation process, Economist David Campbell, tested the community’s appetite to financially support its local economic development organization – similar to the models of Moncton, Saint John, Halifax and Saskatoon. The feedback received was positive in support of a private sector investment model. As such, Ignite Fredericton launched its private sector investment (PSI) initiative to raise $500,000 in support of increasing its capacity and resources as well as fuelling the commercialization centre, Planet Hatch. His Worship Mayor Brad Woodside quoted the late John F. Kennedy saying, “’A rising tide lifts all boats’, and a thriving and vibrant economy results in exponential growth for every business. With increased capacity, Ignite Fredericton will be able to generate enhanced results and economic spinoffs in the Greater Fredericton Region. We need your support!” Ignite Fredericton Chairman and President of Measurand, Lee Danish remarked, “The ability to participate in the direction and influence the growth of the regional economy is the greatest benefit of investment. Our ‘investors’ are the organizations, which have the power and ability to invest on behalf of the entire community, and we look forward to securing your support.” Measurand was the first investor - donating $25,000 to the PSI. The return on investment and community impact can be described in simple terms: increasing startups / business growth and investment attraction translates to jobs. Jobs mean income and consumer spending which results in economic spinoffs like housing, retail and services, better air access, talent retention, etc. For more information about Ignite Fredericton, please visit: www.ignitefredericton.com or call 444-4686. [Please note, a new website is in development, and will be launched in June.] You can also follow us on Twitter and Linked In.

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First Aid & CPR Training Saves Lives at Work, Home and Play. By Jordan Banks, Manager of Training, St. John Ambulance – New Brunswick First aid and CPR training can save lives, reduce the severity of injuries and promote speedy recoveries. Studies show that employers experience 30% fewer accidents when the majority of employees have first aid training. First aid skills are not only a benefit when used in the workplace, early application of first aid skills outside of the workplace can result in less lost time when the employee or family member is treated properly. Regulations of the New Brunswick Occupational Health and Safety Act stipulate that each employee who is designated as a first aid provider is trained to the minimum level of the Workplace Standard First Aid course. This course includes 16 hours of classroom and practical training. The Workplace Standard First Aid certificate is valid for a period of 3 years. An employer shall also ensure that a first aid provider has a minimum of 6 hours of practice on first aid skills each year during which he or she holds a valid certificate. This may be achieved through a structured practice session offered by a training agency or it may be done in-house. Schedule A outlines the minimum number of first aid providers per shift, for a workplace in New Brunswick.

Number of employees per shift 1

Place of employment with no high hazard work

Place of employment with high hazard work Personal (Type P) first aid kit

2 - 19

1 first aid kit 1 first aid provider

1 first aid kit 1 first aid provider

20 - 49

1 first aid kit 1 first aid provider

2 first aid kits 2 first aid providers

50 - 99

2 first aid kits 2 first aid providers

2 first aid kits 2 first aid providers

2 first aid kits 2 first aid providers, one of whom must have access to the first aid room 1 first aid room

3 first aid kits 3 first aid providers, one of whom must have access to the first aid room 1 first aid room

3 first aid kits 3 first aid providers, one of whom must have access to the first aid room 1 additional first aid provider and 1 additional first aid kit for each additional increment of 1-100 employees 1 first aid room

4 first aid kits 4 first aid providers, one of whom must have access to the first aid room 1 additional first aid provider and 1 additional first aid kit for each additional increment of 1-100 employees 1 first aid room

100 - 199

200 or more

For more information on the first aid regulation of the New Brunswick Occupational Health and Safety Act, please visit www.worksafenb.ca. All Workplace Standard First Aid courses include CPR training and the proper use of an Automated External Defibrillator (AED). Approximately 40,000 Canadians experience cardiac arrest every year. That’s one cardiac arrest every 12 minutes. Defibrillation improves survival rates by up to 30% if delivered in the first few minutes. With each passing minute, the probability of survival declines by 7 to 10%. Making defibrillators easily accessible has the potential to save thousands of lives. Combined with CPR the use of an AED may increase the likelihood of survival by 75% or more. Should you or your organization require any further information on first aid training or information on purchasing first aid kits and AED’s please contact an authorized first aid training agency.

Insight 14 May - June 2014


Member Pro�ile

Florique Flowers is a family owned/ operated flower shop. We can help you send the perfect gift to show your loved ones how much you care. We're proud to be one of the leading florists in Fredericton NB and have a wonderful selection of flowers, corsages, gifts and birthday flower arrangements for you to choose from. We also offer beautiful custom designed wedding flower arrangements including wedding bouquets, centerpieces and boutonnieres. Florique Boutique in Fredericton NB can help you with sending sympathy funeral flowers as well. Our floral designers use only superior flowers in our arrangements.

We offer: - 7 day freshness guarantee - Same day delivery Every order is important to us because we know how important it is to you. Hence, we earnestly endeavor to please every customer with beautiful flowers and accommodating service. Knowing that flowers are a perishable natural product and that floral arrangements and floral gifts are handmade, we make every effort to fortify our floral products and ensure the quality, accuracy and beauty of our work. Specialty Services: Large inventory of fresh flowers, contemporary and traditional arrangements, all occasion bouquets, dish gardens, plants, weddings, funeral tributes, fruit/gift baskets, balloons, vases, chocolate, stuffed animals, silk flowers, arrangements. Address: 440 King Street, Unit 36 Fredericton, NB, CA E3B 5H8 Phone number: (506) 454-4268 Toll Free: (888) 770-1011 Email address: florique1@gmail.com Facebook: www.facebook.com/FloriqueBazaar Google+ page: https://plus.google.com/+FrederictonfloristCa

Member News Coach Atlantic Group has just recently been awarded the President’s Award at the Tourism Industry Association of Prince Edward Island’s annual Gala & Awards Ceremony. This is truly an honor to have been presented this award amongst our tourism peers. Coach Atlantic Group is a regional group of companies licensed and committed to servicing the charter, tours, transit and line run sectors of the maritime motor coach transportation industry. The members of the Coach Atlantic Group include the operating companies of; Prince Edward Tours, Coach Atlantic, Trius Tours, Maritime Bus, and T3 Transit. The passion and dedication of the entire management team can be thanked for the success and expansion of the business into the largest passenger transportation provider in 15 Insight Atlantic Canada. May - June 2014


B.I.M.P.

Incubating a culture of innovation and entrepreneurship for newcomers in New Brunswick by Janet Moser

T

he Fredericton Chamber of Commerce is pleased to announce that we have expanded our programming for immigrant investors who have settled and are working on starting/purchasing and/or investing in business in the greater Fredericton region. For the past five years the Fredericton Chamber of Commerce has been host to the Business Immigrant Mentorship Program. This program has seen over 100 newcomers work through one of 10 cohorts to learn and adapt to the business culture in our province and what it means to start/own/operate and manage a business in a new country. With support of the Province of New Brunswick through the Population Growth Division - Department of Post Secondary Education, Training and Labour, the Fredericton Chamber of Commerce is developing and initiating this new and exciting second program, the Hive. The Hive will provide guidance and support services to help entrepreneurs start and grow their businesses. The Fredericton Chamber of Commerce is pleased to extend its business expertise and support to include this very important program for newcomers in our community as a complimentary second-stage program to the existing Business Immigrant Mentorship Program. The Hive is an incubator for start-up businesses for newcomers who have shown a great potential and interest in developing business in our region. The Hive was first introduced to New Brunswick in Moncton during a pilot year in 2013-2014. To date, Fredericton and Moncton are operating both the mentorship programs as well as the Hive in our new off-site multi-tenant business facility with on-site management. This new facility called the Fredericton Intercultural Business Incubator offers an actual office space for clients to develop their business/marketing plans and accelerate the often difficult and convoluted process of starting a business in a new environment and country. Both BIMP and the Hive will be located in Knowledge Park where it is in close proximity to Planet Hatch, the Department of Economic Development and Ignite Fredericton.

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16

May - June 2014

Incuber une culture d'innovation et d'entrepreneuriat pour les nouveaux arrivants au Nouveau-Brunswick

The services which will be included in the Hive incubator program include: • Entrepreneurial training / learning the Canadian business structure and culture • Assistance accessing commercial bank loans • Assistance accessing specialized non-commercial loan funds • Referrals to strategic partners and resources • Assistance with applications for procurement/licenses/permits • Assistance with international trade - i.e.: import/export training • Shared administrative services and office equipment • Local intelligence to develop regional inventory of businesses • Succession planning • Networking activities with Fredericton Chamber of Commerce • Access to Planet Hatch as community partner • Close proximity to economic development triage services By supporting the newcomers who are choosing Fredericton to invest capital in economic development we are fostering growth and prosperity for our community. The diversity that our clients bring to our city is inspiring us to work diligently in supporting their plans to help continue to build our economy by leveraging support from the community to achieve a brighter, inclusive and diverse city which is welcoming and open to growth and change. The Hive is working to build businesses with our clients, with businesses comes jobs and with jobs comes prosperity. If you would like to learn more about the Hive or the Business Immigrant Mentorship Program, including how you can volunteer as a mentor or guest industry speaker please contact Janet Moser at janetm@frederictonchamber.ca. The Hive is located at 30 Knowledge Park Drive, Suite 150.


For more information about our events visit www.frederictonchamber.ca

Chamber Events

June 11, 2014

Lunch & Learn held at Kingswood Lodge

June 19, 2014 May 1, 2014

June 4, 2014

Business After Hours hosted by Shannex Parkland Fredericton

140th Anniversary Event – Volunteer Challenge

May 14, 2014

June 5, 2014

HR Forum at the Fredericton Inn

140th Anniversary Event – Flag Rising at City Hall

May 22, 2014

June 5, 2014

The Strategic Business Owner at the C.I Lounge

June 3, 2014 Fredericton Chamber of Commerce AGM at the Delta Fredericton Hotel

Fredericton North Rotary Luncheon held at the Fredericton Inn

June 26, 2014 Fredericton North Rotary Luncheon Held at the Fredericton Inn with guest speaker Mr. Kevin Howlett, Air Canada’s Senior VP for Regional Markets

July 17, 2014

Summer Biz Bash hosted by the Fredericton Convention Centre

Fredericton North Rotary Luncheon with Senator Kinsella held at the Fredericton Inn

June 6, 2014

August 28, 2014

140th Anniversary Event – Dine Around Fredericton

25th Annual Golf Tournament held at Kingswood Golf

ROBERT SIMMONDS C

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Mens l Ladies l Denim l Shoes l Accessories

Downtown Fredericton Corner of King and York l 506-455-2500 robertsimmonds.com

17 Insight May - June 2014


The Buzz

4 rch 12, 201e hosted a M , y a d s On Wedne Chamber of Commerc ocial

in S cton Next Steps the Frederi e th n o rn n Conoley Lea k you to Be a Lunch & n a r h T . g n r being ou rketi l Media fo Media Ma ia c o k S a O e v ’s ti alka am Snead owner of T s nk you to S a th d n l! This wa a r cious mea presente li e d t a e re th g r f ern fo ived lots o Grill & Tav d we rece n a t n e v e t a sold ou mbers. om our me fr k c a b d e fe

14 arch 13, 20

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rvices ho erce’s Cook In Se er of Comm b m a h C n t their Fredericto fter Hours a to all A s s e in s u monthly B Thank you .I Lounge. C e u n e v w ne ved the ers who bra b m e m r u o at event. of end this gre tt a to r e th wea

On Tuesday, March 18, 2014

the Fredericton Chamber of Commerce celebrated the 38th Anniversary of the Distinguished Citizen Awards, hosted at Crowne Plaza Fredericton Lord Beaverbrook Hotel by honouring three Distinguished Citizens, Ms. Mardi Cockburn, Mr. David Peterson and Mr. George Piers.

14 On Monday, March 17, 20 mmerce

of Co the Fredericton Chamber y Club co-hosted and the Fredericton Rotar non of a luncheon with Philippe Ca cussed the $12 TransCanada. Philippe dis w Brunswick, billion pipeline project to Ne es, including its benefits, timelin derations. nsi co ety environmental and saf

Thank you to the event sponsors: Crowne Plaza Fredericton – Lord Beaverbrook Hotel, Bell Aliant, Newcap Radio, Freeman Audio Visual, 6 Colour Copy & Printing, Ginger Design and Rob Blanchard Photography.

On Friday, March 28, 2014

the Fredericton Chamber of Commerce hosted their second Curling Funspiel at the Capital Winter Club! This was a sold out event, and those who attended had a fun filled day of curling and networking! Congratulations to the funspiel winners: 1st Place – Colour Pro 2nd Place – The Fredericton Playhouse 3rd Place – Valley Graphics Ltd. Most Honourable Team - Ginger Design

Colour Pro

Thank you to the Capital Winter Club, our curlers, our prize donors and our sponsors: National Bank Financial, Valley Graphics Ltd., Allstate Insurance, Boyer & Associates Ltd., Massage Addict Fredericton, Foster & Company, ever After Wedding & Event Decor, Tim Hortons, Will Venator – Wheels & Deals Ltd., Truis Inc., St. Thomas University, Steve Saunders – Keller Williams Realty and Regent Mall. We’re looking forward to next year’s tournament!

Insight 18 May - June 2014

The Fredericton Playhouse

Valley Graphics Ltd.


The Buzz

y in April Every Wednesdaeach leader of New

ed the chamber host al registered politic Brunswick's five ne Plaza Lord parties at the Crow oke l. The leaders sp Beaverbrook Hote ched rty's policies mat about how their pa ity. This business commun the needs of the r's 2014 st of the chambe series was the fir to give ities which seek tiv ac n tio ec el epr as much information our members as r. be em pt voting in Se possible prior to

On Thursday, April 3, 20

14

Weddings and Events De signed by Sylvain and Sable on Blo nde co-hosted the Fredericton Chambe r of Commerce’s monthly Business After Hours. Thank you to Relish for catering , the food was delicious!

by S

tacey Murr The Chamb ay, Event Manager e advantage r and some of our m em of some wo nderful eve bers have taken nts so far th is year!

On Thursday,

A

pril 10, 2014 the Fredericto n Chamber of Commerce, th Chamber of C e Greater Mon ommerce and cton the Saint John Tri-City Cham Board of Trad ber Business e hosted the Ex po attended! A sp . Thank you to ecial thank yo all those who u to our sponso Department of rs: Air Canada, Economic Dev NBCC, elopment, PS MayDay Fine AV Presentatio Print Inc. / Sw n agshop.ca, W Services, Emerge Desig ilson Insuranc ns and Rob B e Ltd., lanchard Pho tography.

il 9, 2014 On Wednesday, Abeprr of Commerce

the Fredericton Cham arn on Starting a hosted a Lunch & Le sic Legal Issues. Business – Some Ba l Melvin, McInnes Thank you to Michae k r presenter and than Cooper for being ou rn ve Oak Grill & Ta you, to Sam Snead’s al! for the delicious me

On Thursday, April 10, 2014

the Fredericton Chamber of Commerce and the Fredericton North Rotary Club co-hosted a luncheon with Bernard Lord, President and CEO of the Canadian Wireless Telecommunications Association. Bernard addressed how the Canadian wireless industry is working to ensure that Canadians can continue to have access to the wireless services they can't live without.

19 Insight May - June 2014


PROTECTING YOUR GROWING BUSINESS JUST GOT EASIER! The Chambers of Commerce Group Insurance Plan has been protecting business owners and their employees since 1970—providing competitively priced, comprehensive employee insurance benefits—and now we’ve added Group Retirement Solutions! Chambers Plan Group Retirement Solutions utilizes Manulife’s FutureStep® Group Registered Retirement Savings Plan, designed to help small businesses like yours be competitive and take care of your employees’ future financial needs. The RRSP features best-in-class investment options, education and online services, and a cost-effective design. If you’re thinking of adding employee benefits or a group retirement savings plan to your company, see why the Chambers Plan is chosen by thousands of businesses just like yours. Available to all Fredericton Chamber of Commerce Members Call us today! Blair and Robyn Corey 458.0102 or Vern Boyer 452.1891 • chamberplan.ca


Fredericton Chamber of Commerce "Insight" May / June 2014