/AdobeApplicationManagerEnterpriseEditionReadme

Adobe® Creative Suite® 5.5 Application Manager Enterprise Edition Welcome to Adobe® Creative Suite® 5.5 Adobe Application Manager Enterprise Edition.

New and Changed in this Release Creative Suite 5.5 Master Collection Components Minimum System Requirements Known Issues

New and Changed in this Release The following enhancements have been made in this release: •

Updates Are Downloaded Automatically

•

Adobe Acrobat Can be Included in the Installation

Updates Are Downloaded Automatically In the previous release, you had to download the updates separately and then include them in the package. In this release, Adobe Application Manager Enterprise Edition (AAMEE) checks for updates and downloads the selected updates automatically.

The Updates screen displays a list of all available updates. You can select the updates that you want to install.

Note: It is recommended that Adobe CS5.5 Application Manager, Enterprise Edition should not be installed on a system where a Creative Suite 5 or Creative Suite 5.5 product has been installed.

Updates are made available for selection in the Updates screen

Note: When you download the updates for the first time, it may take a high amount of time depending on the update size and the bandwidth available.

If you have already manually downloaded one or more updates separately, you can add them to the package by clicking the Add Updates button and selecting the updates. AAMEE checks if the update package you have specified is the latest available update—older versions of updates cannot be added to the package.

Adobe Acrobat Can be Included in the Installation In this release, you can include Adobe Acrobat as part of the installation package.

On the Mac OS, Acrobat is included in the package file that is created.

On Windows too, you can choose to include Acrobat. However, Acrobat is included in the exceptions folder instead of the main installation package. The instructions to install and configure Acrobat are provided in the “Deploying Adobe Acrobat” chapter in the Deployment Guide.

On the Mac OS, if you suppress the auto update feature when you create the package (that includes Acrobat) through AAMEE, the suppression setting for Acrobat will be lost if Acrobat updates are applied later. Therefore, if you update Acrobat on the Mac OS and want to suppress updates, ensure that you edit the FeatureLockDown file as explained in the “Handling Feature Lockdown on Mac OS after Applying Updates” section in the “Deploying Adobe Acrobat” chapter of the Deployment Guide.

Note: Acrobat updates cannot be packaged using Adobe Application Manager Enterprise Edition. However, Acrobat X Pro updates are native formats (.msi on Windows and .pkg on Macintosh) and can easily be deployed separately using standard deployment tools. Please see Acrobat X documentation or your vendor's deployment documentation for more information about deploying .msi or .pkg files.

Creative Suite 5.5 Master Collection Components The Creative Suite 5.5 Master Collection contains the following applications for both Windows and Mac: •

Adobe Photoshop

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Adobe Illustrator

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Adobe InDesign

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Adobe Flash Professional

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Adobe Flash Catalyst

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Adobe Flash Builder

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Adobe Dreamweaver

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Adobe Fireworks

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Adobe Contribute

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Adobe Premiere Pro

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Adobe After Effects

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Adobe Audition

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Adobe OnLocation

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Adobe Encore

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Adobe Bridge

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Adobe Device Central

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Adobe Extension Manager

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Adobe Media Encoder

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Adobe Media Player

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Pixel Bender Toolkit

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ExtendScriptToolkit

Minimum System Requirements In order to install Adobe Application Manager Enterprise Edition/Creative Suite 5.5 Master Collection, your platform must meet the following minimum requirements.

Mac OS • • • • • • • • • • •

• • • • • •

2GB of RAM (4GB or more recommended) Hard stop unless 10.5 or higher. No hard stops for monitor resolution Multicore Intel® processor with 64-bit support Photoshop—Hard Enforce: PPC - G3, G4, iMac Soft Enforce: no Minimum system requirements for testing Mac G5, RAM: 1GB, CPU speed: 1.0 Ghz 64-bit only. No support for the very first Intel Mac range Mac OS X v10.5.7 or v10.6.3; Mac OS X v10.6.3 required for GPU-accelerated performance in Adobe Premiere Pro Adobe Photoshop—Hard Enforce: 10.3, 10.4: anything less than OS X 10.5 Soft Enforce: OS X Server 2GB of RAM (4GB or more recommended). This is warning only, not a hard stop for install.

InDesign: soft check at 1GB RAM 26.3GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices) 1280x900 display (1280x1024 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM No hard stop for monitor resolution FW: 1024x576 display (1280x1024 recommended) with 16-bit video card Adobe-certified GPU card for GPU-accelerated performance in Adobe Premiere Pro; visit www.adobe.com/go/premiere_systemreqs for the latest list of supported cards Some GPU-accelerated features in Adobe Photoshop require graphics support for Shader Model 3.0 and OpenGL 2.0 7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed Java™ Runtime Environment 1.5 or 1.6

• • • •

Core Audio-compatible sound card QuickTime 7.6.2 software required for QuickTime and multimedia features Adobe Flash® Player 10 software required to export SWF files and to play back DVD projects exported as SWF files Broadband Internet connection required for online services and to validate desktop subscription

Windows • • • • • • • • • • • • • • • • • • • • • •

2GB of RAM (4GB or more recommended) Intel® Pentium® 4 or AMD Athlon® 64 processor (Intel Core™2 Duo or AMD Phenom® II recommended); Intel Core 2 Duo or AMD Phenom II required for Adobe Premiere Pro Processor with 64-bit support required for Adobe Premiere Pro and After Effects Minimum system requirements for testing Windows: Intel Pentium 4, RAM: 512 MB, CPU speed: 1.8 Ghz SSE Intel instruction set in the "Penryn" generation of processors not supported.

After Effects and Premiere Pro: 64-bit only; no 32-bit support DMO: AMD processors officially supported DMO: SSE Intel instruction set in the "Penryn" generation of processors SUPPORTED Microsoft® Windows® XP with Service Pack 3; Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 2 or Windows 7 64-bit edition of Windows Vista or Windows 7 required for Adobe Premiere Pro and After Effects Windows Server not officially supported. Warning only, not a hard stop for install InDesign: soft check at 1GB 24.3GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash-based storage devices) 1280x900 display (1280x1024 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM No hard stop for monitor resolution Adobe-certified GPU card for GPU-accelerated performance in Adobe Premiere Pro Some GPU-accelerated features in Adobe Photoshop require graphics support for Shader Model 3.0 and OpenGL 2.0 7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed Adobe-certified card for capture and export to tape for SD/HD workflows OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape, and transmit to DV device Sound card compatible with ASIO protocol or Microsoft Windows Driver Model Java™ Runtime Environment 1.6 (included) QuickTime 7.6.2 software required for QuickTime and multimedia features

• •

Adobe Flash® Player 10 software required to export SWF files and to play back DVD projects exported as SWF files Broadband Internet connection required for online services and to validate desktop subscription†

† This product may allow you to extend its functionality by accessing certain features that are hosted online, including the Adobe CS Live online services ("Online Services"). The Online Services, and some features thereof, may not be available in all countries, languages, and/or currencies and may be discontinued or modified in whole or in part without notice. Use of the Online Services is governed by a separate terms of use and by the online privacy policy, and access to some services may require user registration. Some Online Services may be subject to fees and require a subscription. Fees subject to change. For more details and to review the applicable terms of use and Online Privacy Policy, visit www.adobe.com.

Adobe Premiere Pro CS5.5 and Adobe After Effects CS5.5 32-bit vs. 64-bit support Windows versions of Adobe Premiere Pro CS5.5 and Adobe After Effects CS5.5require a 64-bit edition of Windows Vista or Windows 7. This applies to both the standalone versions of the applications as well as the components of Master Collection CS5.5.

You cannot deploy install packages or run Adobe Premiere Pro CS5.5or After Effects CS5.5on any of following operating systems: • •

32-bit and 64-bit editions of Windows XP Home or Professional 32-bit editions of Windows Vista Home Basic, Home Premium, Business, Ultimate, or Enterprise

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32-bit editions of Windows 7 Starter, Home Premium, Professional, or Ultimate

For Adobe Premiere Pro CS5.5 and Adobe After Effects CS5.5 Only If you are using a 32-bit operating system, Adobe recommends that you upgrade to either: • •

64-bit edition of Windows Vista Home Premium, Business, Ultimate, or Enterprise 64-bit edition of Windows 7 Home Premium, Professional, or Ultimate

Known Issues The following issues are known to occur when using this version of Adobe Application Manager Enterprise Edition.

Problem: When Extension Manager is launched for the first time, an authentication prompt is displayed.

Workaround: none.

Problem: After installing Adobe Dreamweaver Widget Browser, AIR End-User License Agreement (EULA) is displayed on launch of AIR-based applications.

Workaround: none.

Problem: (Mac OS only) Acrobat updater cannot be suppressed through AAMEE, if the machine has Acrobat 10 previously installed (in which updater is un-suppressed) and running.

Workaround: none.

Problem: Adobe Acrobat installed as a part of suite cannot be serialized with Acrobat SN using Adobe Provisioning Toolkit Enterprise Edition Workaround: none.

Problem: (Mac OS only): Registration and Update menu items for Adobe After Effects, Bridge, and Device Central for CS5.5 are enabled, even though registration and Update were suppressed.

Workaround: none. However, on launching updates from these applications, user will be notified that updates are suppressed. That is, although 'Updates' menu item is not disabled, update functionality is still suppressed.

Problem: Starting the 2.0 release, the software checks for the most recent updates and downloads the ones that you select. It might, therefore, take more time to complete the package of process creation as compared to the previous release.

Workaround: None.

Problem: Once AIR components are successfully installed, trying to reinstall them might result in failure.

Workaround: Once AIR components are successfully installed, do not try to reinstall them.

Problem: There might be a problem in running Adobe After Effects, Adobe Encore, Adobe Premiere Pro, and Adobe Soundbooth products if they are installed on a location that is different from the location of other Adobe Creative Suite 5 products already installed. For example, if you install Adobe Contribute at location "A" from the Adobe Creative Suite 5 media, Adobe Soundbooth might not run if it is installed at location "B". (Windows/Mac OS)

Workaround: It is recommended that all products of Adobe Creative Suite 5 be installed at the same location. The location can be the default location or a custom location.

Problem: (Mac OS Only) If you install Adobe Acrobat 9 or Adobe Acrobat X using the snapshot method of JAMF Casper Suite, installation of CS5/ CS5.5 package over it will fail.

Workaround: Acrobat X is available as a package for deployment. Therefore, deploy it through the policy method or another Casper-supported method for package deployment.

For Acrobat 9, perform the following steps, after installing Acrobat 9 but before installing CS5 or CS5.5: 1. Perform a backup of “Profiles” and “Recommended” folders available at /Library/ColorSync/Profiles 2. Delete the “Profiles” and the “Recommended” folders for which you performed backup in step 1.

3. Install the CS5/CS5.5 package(s). On successful installation, symbolic links for “Profiles” and “Recommended” are created at /Library/ColorSync/Profiles Note: In some scenarios, CS5/CS5.5 package deployment might fail. In such cases, restore the backup taken in step 1 to ensure that Acrobat functions correctly.

Problem: (Mac OS only): When updates are applied to Acrobat X installation after deployment, Acrobat updater settings are lost.

Workaround: To re-enable suppression of Acrobat X, perform the steps as explained in the “Handling Feature Lockdown on Mac OS after Applying Updates” section in the “Deploying Adobe Acrobat” chapter of the Deployment Guide.

Problem: If two downloaded updates are of the same name, and are older than the version available on the Adobe update server, a warning message that a more recent version is available is shown only for one update. This happens even when the channel Ids of these updates are different. This scenario can occur when you try to package updates of both the trial version and the retail version of the same product in the same package.

Workaround: none.

Problem: After installing in trial mode and later serializing with the Adobe Provisioning Toolkit Enterprise Edition (APTEE), the first launch of certain products asks for Administrator credentials.

Workaround: This occurs in Adobe Encore CS5, Adobe Soundbooth CS5, Adobe After Effects CS5, and Adobe Premiere Pro CS5. When packaging these products, provide the serial numbers during package creation.

Problem: When you deploy through ARD in Mac OS version 10.6 (Snow Leopard), the deployment fails if a user logs in or out or switches users during the ARD task. (Mac OS) Workaround: Wait some time, then redeploy.

Problem: Help gets launched in default browser instead of in Adobe Help client. (Mac OS) Workaround: Ensure that Adobe Help is configured correctly on target machines after deployment, by creating symbolic link using the following command as specified in the Deployment Guide. ln -s /Applications/Adobe/Adobe\ Help.app /Applications/Adobe\ Help.app Problem: Uninstall command is not available for un-installation of products in the "Exceptions" folder, which are not installed via the deployment package created with Adobe Application Manager Enterprise Edition. (Windows) Workaround: Remove these programs via Add or Remove Programs.

Problem: Registration and Update menu items for Adobe After Effects and DeviceCentral are enabled, even though registration and update were suppressed. (Windows/Mac OS) Workaround: Although the menu items are displayed as enabled, they do not initiate registration or update operations.

Problem: In Mac OS, if the root directory of the booted volume is specified as the deployment target when building a package, the installer will deploy to the default location. In Windows, if a drive without a folder name is specified as the deployment target when building a package, installation fails. A descriptive error is written to the Installer logs. (Mac OS/Windows) Workaround: Provide an alternate location as the deployment target.

Problem: If Adobe Application Manager Enterprise Edition is running while a package is being deployed, an error message is displayed: “Some non-deployment workflow is running. Close it before continuing.� (Windows/Mac OS) Workaround: Quit the Adobe Application Manager Enterprise Edition before deploying a package to a target system.

Problem: User preferences are not removed from the target machine on uninstall using Adobe Application Manager Enterprise Edition package. (Windows/Mac OS) Workaround: Remove user preferences manually.

Problem: The Adobe Application Manager Enterprise Edition installs stubs of applications not selected in the Options screen. Deployment creates folders and applications with generic icons in the /Applications folder, which cannot be launched. (Windows/Mac OS) Workaround: No workaround available.

Problem: Installation fails when using a retail installer following an install from a package created with Adobe Application Manager Enterprise Edition version 1.1. This problem does not occur for packages created with Adobe Application Manager Enterprise Edition version 1.2. (Windows) Workaround: Install from a retail installer only after uninstalling the deployment-package build created using Adobe Application Manager Enterprise Edition version 1.1.

Problem: Adobe Premiere Pro or After Effects is installed but cannot be opened on a 32-bit system. (Mac OS) Workaround: These products do not support 32-bit architecture. Do not include them in packages meant for deployment on 32-bit systems.

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Adobe, the Adobe logo, Acrobat, Adobe OnLocation, Adobe Premiere, After Effects, Contribute, Creative Suite, Dreamweaver, Encore, Fireworks, Flash, Flash Builder, Flash Catalyst, Illustrator, InDesign, Photoshop, SiteCatalyst and Soundbooth are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Mac OS is a trademark of Apple Inc., registered in the United States and other countries. Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AMD and Athlon are trademarks or registered trademarks of Advanced Micro Devices, Inc. Intel and Pentium are trademarks of Intel Corporation in the United States and other countries. Java is a trademark or registered trademark of Oracle and/or its affiliates in the United States and other countries.