Dear Roderick,
As the seasons transition and we prepare for an extremely busy high season, I want to share some key updates and initiatives with you.
September Booking Trends & Looking Ahead
We observed a slight slowdown in bookings for the first three weeks of September, shifting from an average of 3 bookings per day in August to 1 booking every 4 days. However, the last week has seen a significant acceleration, particularly for the Christmas/New Year period. As Ikon passes arrive in mailboxes and news of early snowfall spreads, we anticipate a surge in high-season bookings.
Last-Minute Bookings
We continue to see strong last-minute bookings, primarily from Denver residents, and our dog-friendly properties remain consistently booked. We're proud to report that our last-minute-shoulder-season bookings are achieving higher Average Daily Rates (ADR) than some neighboring properties managed by other companies are getting in the high season.
Marketing Innovation & Expanding Reach
My directive to the team has been to outperform on traditional marketing platforms like Airbnb and VRBO. I'm pleased to share that Elysian properties consistently rank in top positions, demonstrating our commitment to maximizing your visibility. To further expand our reach, we're embracing innovative marketing strategies. We've curated partnerships with 4 social media influencers who will be featuring several of our properties between now and mid-December. Additionally, we're piloting a new paid advertising platform with a technology startup, initially focusing on two properties with the goal of expanding based on performance.
Over the past few months, we've been conducting A/B testing on listing photos to identify what resonates most with potential guests. Our findings reveal that cover photos showcasing a mix of elements, particularly fire and water features, perform exceptionally well. Images featuring fire pits, near hot tubs or with the majestic mountains as a backdrop also tend to capture attention and drive bookings. If you're interested in enhancing your property with a similar feature, we'd be happy to provide guidance and resources.
Value-Added Partnerships & Guest Experience
We're forging strategic partnerships with service providers to enhance the guest experience and drive revenue for both you and Elysian. One such partnership is with Ski Butlers, offering high-end equipment rentals with inhome fittings and convenient slope-side ski storage. As a valued partner, you can take advantage of special offers from Ski Butlers, including discounted rentals and free demos. We'll also be sharing a portion of the revenue generated through this partnership with you.
Growing Our Team & Investing in Our People
We continue to expand our team and are currently focused on scaling our cleaning operations. We're proud to offer our housekeepers a unique compensation model that includes a generous salary and benefits, setting a new standard in Grand County. We believe our cleaning and maintenance team are the backbone of Elysian, and they deserve to be compensated and cared for accordingly. If you know of anyone who might be interested in joining our team, we encourage you to make an introduction.
Picture Perfect: Insights into Cover Photo Performance
Growing with Intention
I want to express my sincere gratitude to all of our partners who have been so enthusiastic about their experience thus far with Elysian. Your positive feedback and referrals have fueled a tremendous surge of interest from other property owners. While I'm thrilled with this momentum and eager to help as many owners as possible, I'm also committed to growing carefully and with intention. This means carefully selecting the properties we manage and the partners we collaborate with to ensure we can consistently deliver exceptional service and results. In recent weeks, we've actually declined 2-3 times more properties than we've taken on, prioritizing quality and alignment over rapid expansion.
We're incredibly excited about these developments and the future of Elysian. Our dedicated team, combined with our commitment to innovation and guest satisfaction, will continue to drive exceptional results for your investment. As always, I encourage you to reach out to me with questions or feedback. I deeply value your partnership and appreciate your trust in Elysian.
Sincerley,
Paul Burke
Paul Burke
Listing Performance
Please note we implemented new tracking software on 7/23.
How to Read Reports:
1st-page impressions: Search impressions are the number of distinct people who saw your listings on the first page of search results
Clickthrough: A click-through” happens when a user goes from seeing the listing on the search results page and then clicks to go to your listing.
Conversion Rate: conversion rate is the average daily number of distinct visitors who viewed your listing in search and then booked.
Listing Views: Number of visitors to your listing page.
Wishlist: Wishlist additions is the average number of times your listings are added to guest wishlists.
Green Upward Arrows: Areas where the listing is overperforming.
Red Downward Arrows: Areas where the listing is underperforming and improvement is needed.
We use this information to identify the stages where optimization for your property is needed.
Cleaning Report
Après Chalet
Thursday, October 3, 2024
97 Ramble Lane
Winter Park, COLORADO 80482
Paul Burke
78321 US 40
Winter Park 80482
Action Items and Reported Tasks
Edging in front of sliding glass door.
Paint touch up
Several places need paint touch ups through the whole home. This will include the main floor stairs under the railing that we were looking at.
I will see about getting this ordered
General
E 9 0 4 Checklist
Dust all return air vents or louvered doors - use your vacuum attachment for this
Use your vacuum attachments to suck our debris in each sliding track of each main sliding doors
Check light bulbs and report any out.
Check all common areas (closets, laundry rooms) are neat, organized, and stocked with blankets, cleaning tools, beach gear, etc
E 9 0 4 Checklist
All walls and door frames should be free of black marks, spots, gunk
Use your magic eraser or wash cloth with warm water and dish soap to clean.
Walls
Vacuum and mop all floors
Vacuum any carpet thoroughly
Baseboard
E 9 0 4 Checklist
Wash Baseboards, do not use a duster
Door
E 9 0 4 Checklist
Wipe down doors
Sanitize door knobs
Always dust/vacuum behind closed doors
Trash
E 9 0 4 Checklist
Empty and clean all waste baskets
Window
E 9 0 4 Checklist
Clean windows and report immediately if you do not have time to fully clean windows.
Interior
Entryway
E 9 0 4 Checklist
Vacuum
Remove any trash from exterior entry way way or entry mat
Check walls for marks - clean accordingly
Clean floor, use vacuum hose/attachment to remove crumbs around the base of cabinets
Restock amenities and kitchen cloths/towels, including sponge, dishwater detergent, dishwasher liquid powder
E
Checklist
Clean inside and outside (including buttons) of appliance
Clean underneath
Clean glass turntable
Dishwasher
E 9 0 4 Checklist
Ensure interior is clean and is not smelly
Fill rinse aid
Clean outside (if stainless - use stainless cleaner)
Check for food in bottom
Sink
E 9 0 4 Checklist
Clean, scrub and sanitize sink
Clean backsplash
Clean behind faucet and spray mold and mildew remover around edge of the undercount sinks as needed
Leave new sponge
Refrigerator
E 9 0 4 Checklist
Wipe off all shelves and check all drawers.
Check the seals around the doors for mold and food debris.
Use Stainless cleaner on the outside of the door for stainless fridges.
Replace new baking soda if necessary
Wine Refrigerator
E
Checklist
Ensure clean Clean handle and exterior glass
E
Checklist
Make sure no food particles are left in cabinets, use vacuum attachment for this)
Wipe down front and handles of all cabinets
Ensure cabinet contents are organized and neat
Throw away any perishable food
Drawers
E 9 0 4 Checklist
Open all drawers - ensure no crumbs in creases
Organize drawers
Make sure no food particles are left in drawers, use vacuum attachment for this)
Counters
E 9 0 4 Checklist
Clean, scrub, and sanitize
Check under appliances and wipe
Use granite cleaner if needed/applicable
Garbage Disposal
E 9 0 4 Checklist
Ensure not smelly
If the disposal guard (black plastic piece in the sink) is removable, spray with Tilex and clean.
Toaster
E 9 0 4 Checklist
Empty crumb compartment and wipe clean
Wipe any excess crumbs from edges
Unplug and clean entire appliance
E
Checklist
Empty grounds and filter
Clean interior by soaking gold replaceable filter or basket
Sanitize coffee pot and wipe exterior of unit
Dishware
E 9 0 4 Checklist
Check for food on any plates
Check for any non-matching dishware
Glasses
E 9 0 4 Checklist
Check for glasses with chips
Check for any cloudiness on glasses
Oven / Range
E
Checklist
Clean the INSIDE of the oven with a pumice stone or fume-free oven cleaner
Check the sides of the oven between counter. If food depris, pull out the oven and wipe the sides.
Report any lingering grease smells. Sometimes stove must be moved out to get the grease/ food out and remove smell
Stove Top
E 9 0 4 Checklist
Clean thoroughly
If removable, take out the burners and wipe out food debris. Lift stove top and wipe out food debris (only if possible).
Clean underside of range hood and clean/soak range hood vent as needed.
Living Room
Furniture
E 9 0 4 Checklist
Move furniture and clean
Dust furniture and surfaces
Dust lamps
Use a rag with warm water and dish soap to clean spot clean upholstery as needed.
Report & take photo if dirty.
Ceiling Fan
E 9 0 4 Checklist
Dust
Ensure working
Couch
E 9 0 4 Checklist
Check under couch cushions for debris
Carpet
E 9 0 4 Checklist
Vacuum thoroughly
Floors
E 9 0 4 Checklist
Steam mop floors
Windows
E 9 0 4 Checklist
Dust window sills/ledges
Dust blinds or vacuum curtains
King Bedroom
E 9 0 4 Checklist
Make sure light bulbs are not burned out
Bed
E 9 0 4 Checklist
Vacuum under bed
Dust headboard
E 9 0 4 Checklist
Check mattress for stains
Check mattress pad for stains
Check pillow protectors for stains
Mirror
E 9 0 4 Checklist
Clean
Furniture
E 9 0 4 Checklist
Clean and dust any furniture
Look underneath for trash/debris
Dresser
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Nightstand
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Closet
E 9 0 4 Checklist
Check that extra blankets and pillows are clean
Vacuum
Bedroom 2
E 9 0 4 Checklist
Make sure light bulbs are not burned out
Bed
E 9 0 4 Checklist
Vacuum under bed
Dust headboard
E 9 0 4 Checklist
Check mattress for stains
Check mattress pad for stains
Check pillow protectors for stains
Mirror
E 9 0 4 Checklist
Clean
Furniture
E 9 0 4 Checklist
Clean and dust any furniture
Look underneath for trash/debris
Dresser
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Nightstand
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Closet
E 9 0 4 Checklist
Check that extra blankets and pillows are clean
Vacuum
Bedroom 3
E 9 0 4 Checklist
Make sure light bulbs are not burned out
Bed
E 9 0 4 Checklist
Vacuum under bed
Dust headboard
E 9 0 4 Checklist
Check mattress for stains
Check mattress pad for stains
Check pillow protectors for stains
Mirror
E 9 0 4 Checklist
Clean
Furniture
E 9 0 4 Checklist
Clean and dust any furniture
Look underneath for trash/debris
Dresser
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Nightstand
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Bedroom 4
E 9 0 4 Checklist
Vacuum floor
Make sure light bulbs are not burned out
Bed
E 9 0 4 Checklist
Vacuum under bed Dust headboard
E 9 0 4 Checklist
Check mattress for stains
Check mattress pad for stains
Check pillow protectors for stains
Mirror
E 9 0 4 Checklist
Clean
Furniture
E 9 0 4 Checklist
Clean and dust any furniture
Look underneath for trash/debris
Dresser
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Nightstand
E 9 0 4 Checklist
Check drawers for personal belongings
Vacuum if debris/hair is found
Dust surface
Closet
E 9 0 4 Checklist
Check that extra blankets and pillows are clean
Vacuum
Bedroom 5
E 9 0 4 Checklist
Vacuum floor
Make sure light bulbs are not burned out
Bed
E 9 0 4 Checklist
Vacuum under bed
Dust headboard
E 9 0 4 Checklist
Check mattress for stains
Check mattress pad for stains
Check pillow protectors for stains
Bedroom 6
E 9 0 4 Checklist
Vacuum floor
Make sure light bulbs are not burned out
Bathroom
E 9 0 4 Checklist
Check all walls, especially around toilet areas and clean as needed
Sink
E 9 0 4 Checklist
Clean, scrub and sanitize sink and backsplash
Polish chrome (easy to do with dry rag, tshirt or paper towel)
Use drain snake if sink isn't draining well.
Vanity
E 9 0 4 Checklist
Check drawers for hairs and miscellaneous items.
Clean, scrub and sanitize
dust light fixtures
Mirror
E 9 0 4 Checklist
Clean mirror
Shower
E 9 0 4 Checklist
Clean, scrub and sanitize shower
Polish chrome (easyto do with dry rag, tshirt or paper towel)
E 9 0 4 Checklist
Use mildew root remover in showers/tubs as needed - especially around grout/caulk where mold tends to grow.
Spray cleaner on shower head and also spray in the shower drain
Wipe and clean shower glass
E 9 0 4 Checklist
Use vacuum in bath on tiled floors and attachment to make certain all hair is removed from shower. No hair allowed in bathrooms
Steam Mop floor
Bathtub
E 9 0 4 Checklist
Clean, scrub and sanitize tub
Polish chrome (easy to do with dry rag, tshirt or paper towel)
E 9 0 4 Checklist
Use mildew root remover in showers/tubs - especially around grout/caulk where mold tends to grow.
Spray Tilex in jets when applicable, then fill tub with hot water to rinse the bleach out.
Use drain snake if tub is not draining properly. Remove ALL HAIR.
E 9 0 4 Checklist
Use vacuum in bath on tiled floors and attachment to make certain all hair is removed from tub. No hair allowed in bathrooms
Toilet
E 9 0 4 Checklist
Clean and sanitize toilet
Clean around base of toilet, including behind
Report any toilet brushes missing
E 9 0 4 Checklist
Use vacuum in bath on tiled floors and attachment to make certain all hair is removed from around toilet. No hair allowed in bathrooms
E 9 0 4 Checklist
Make certain toilet is free from hair around all parts, free from any sort of gunk and any spots.
Toilet needs to be cleaned inside all the way to the rim with brush, removing any black mold that remains
Remove toilet seat by unscrewing plastic pieces to clean under lid attachment. You can access this by lifting the tab on the lid attachment pieces.
Laundry Room
Washer
E 9 0 4 Checklist
Wipe down
Ensure no mold in seal
Leave washer open
Ensure there is enough detergent
Dryer
E 9 0 4 Checklist
Wipe down
Clean out lint trap
Exterior
Deck
E 9 0 4 Checklist
Sweep off porch, spotclean or mop deck floor
Clean all windows/sliding doors
Use vacuum hose to clean out the door tracks.
Patio Furniture
E 9 0 4 Checklist
Wipe off patio set
Report any spots on deck furniture or extra cleaning needed
Grill
E 9 0 4 Checklist
Clean BBQ Grill
Ensure grill cover is in good shape
Replace grill brush if need be