LUXURY ALPINE ABODE
Laura Skolnick & Greg Proctor
Dear Laura and Greg,
At Elysian, we cherish our partnership with you and are dedicated to ensuring that every moment you spend in your home is nothing short of exceptional. We understand the importance of your personal stays, and our team is committed to providing you with the same world-class service and meticulous attention to detail that defines the Elysian experience.
To help you plan and make the most of your time at your property, we wanted to share some information about what you can expect when you come to enjoy your home:
How to book:
You can conveniently book your stay using our Partner Portal (partners.elysiandestinations.com) or you can email us at team@elysiandestinations.com and we will happily take care of it for you.
Flexible Arrivals & Departures:
Your comfort and convenience are paramount. As an Elysian Partner, you are not restricted to our standard 4:00 PM check-in and 10:00 AM checkout times, unless there is a same-day turnover with another guest. To help us prepare for your arrival, we simply ask that you kindly inform us of your anticipated arrival time by emailing our team at Team@elysiandestinations.com.
A Welcoming Ambiance, Every Time:
On the day of your arrival, our dedicated team conducts a thorough walkthrough of your home. We meticulously double-check that all aspects of maintenance and cleanliness meet our exacting Elysian standards. At this time, we also ensure the home is perfectly prepared for your arrival –lights will be turned on, and the temperature will be set to create a warm and inviting atmosphere from the moment you step inside.
Personalized Grocery Stocking:
Imagine arriving to a kitchen already stocked with your favorite items. We are delighted to offer complimentary grocery stocking for your convenience. Simply provide us with your list (anything available at Safeway), and with at least 48 hours' notice, we’ll ensure everything is purchased and thoughtfully put away before you arrive. Please use the following link to place your order: Luxury Alpine Abode
Curated Experiences & Transportation:
Allow us to enhance your stay with seamless transportation and activity arrangements. We have cultivated relationships with the finest local companies and are pleased to extend our exclusive discounts to you. Whether you're looking for a private car service, a unique local adventure, or reservations at a sought-after restaurant, our team can manage the details. To explore these options or make arrangements, please contact us at Team@elysiandestinations.com, ideally with at least 48 hours' notice to ensure the best availability.
Arranging Stays for Friends, Family, or Charity:
Should you wish to offer your home to friends, family, or for a charitable cause, we are happy to extend our coordination services directly to them. This allows you to be relieved of managing the details. Simply email us at Team@elysiandestinations.com with the name and phone number of your guest(s), the approved number of days for their stay, and any specific date restrictions or other guidelines you may have. We will take it from there, ensuring they also receive a warm welcome and attentive service.
A Note on Automated Communications:
When your owner stay is booked into our system, you will receive some automated messages, similar to those a rental guest would receive (such as booking confirmations or pre-arrival reminders). Please know that while we strive to personalize every interaction, our current system does not allow for customized messaging flows based on the type of booking. We appreciate your understanding and hope these standard messages still provide helpful touchpoints.
Our goal is to make your time in your home effortless and memorable. The Elysian team is always at your service to assist with any requests or answer any questions you may have.
We look forward to welcoming you.
Warmly,
The Team at Elysian
www.elysiandestinations.com Team@elysiandestinations.com
Listing Performance
Please note we implemented new tracking software on 7/23.
How to Read Reports:
1st-page impressions: Search impressions are the number of distinct people who saw your listings on the first page of search results
Clickthrough: A click-through” happens when a user goes from seeing the listing on the search results page and then clicks to go to your listing.
Conversion Rate: conversion rate is the average daily number of distinct visitors who viewed your listing in search and then booked.
Listing Views: Number of visitors to your listing page.
Wishlist: Wishlist additions is the average number of times your listings are added to guest wishlists.
Green Upward Arrows: Areas where the listing is overperforming.
Red Downward Arrows: Areas where the listing is underperforming and improvement is needed.
We use this information to identify the stages where optimization for your property is needed.
