VISTA VOGUE
Kyle Munzert
Dear Kyle,
Just a quick update for April. We're very excited to announce that our software transition is in its final stages and will be complete in just a matter of days!
Keep an eye on your inbox for an email invitation to sign up for Guesty, our new Property Management Software platform. This will be your go-to place to view your property's calendar, create owner blocks, and more. We'll also be sending out detailed instructions shortly to guide you through the system.
On the booking front, we've observed a market-wide slowdown recently. Year over year, future bookings are down about 20%. We believe this is largely due to the broader economic uncertainty we're all seeing. However, we remain optimistic about Winter Park. Historically, even during economic downturns, people continue to travel and ski, often opting for more local destinations. This trend should work in Winter Park's favor due to its reputation as a drive to destination and its affordability.
We are also taking a proactive approach from a pricing perspective. We have significantly lowered our target rates across the board in order to match consumer’s price sensitivity during this period. We will continue to monitor the data and make adjustments on a weekly basis.
Listing Performance
Please note we implemented new tracking software on 7/23.
How to Read Reports:
1st-page impressions: Search impressions are the number of distinct people who saw your listings on the first page of search results
Clickthrough: A click-through” happens when a user goes from seeing the listing on the search results page and then clicks to go to your listing.
Conversion Rate: conversion rate is the average daily number of distinct visitors who viewed your listing in search and then booked.
Listing Views: Number of visitors to your listing page.
Wishlist: Wishlist additions is the average number of times your listings are added to guest wishlists.
Green Upward Arrows: Areas where the listing is overperforming.
Red Downward Arrows: Areas where the listing is underperforming and improvement is needed.
We use this information to identify the stages where optimization for your property is needed.
Restock Sojo
Clean all baseboards/doors
Clean window/glass doors
Vacuum and mop floors
Refill guest all-purpose spray bottle
remove any grocery bags
Photo
Photo of completed kitchen -Under all furniture -Inside all Cabinets and drawers
E 9 0 4 Checklist
Stock Trash bags
Stock Dish Soap
Stock Dishwasher pods
Take a photo of under the kitchen sink
Dishwasher
E 9 0 4 Checklist
Empty all dishes
Make sure door closes tightly
Fill rinse aid
Clean and polish outside with stainless polish
Range Hood
E 9 0 4 Checklist
Remove the filters and thoroughly clean them with oven cleaner.
Polish all stainless steel and glass.
Ensure all lights and fans are working properly
Stove Top
E 9 0 4 Checklist
Clean thoroughly
Test all burners
Oven
/ Range
E 9 0 4 Checklist
Ensure the interior is clean. If necessary and time permits, initiate a self-cleaning cycle.
Polish Outside removing knobs.
Refrigerator
E 9 0 4 Checklist
Remove all food and clean shelves/drawers
Wipe down front of fridge (use stainless cleaner)
Make sure temperature is on a normal setting and filter does not need to be changed
Dining Room
E
4 Checklist
Dust all furniture
Dust chandelier and lighting
Clean all table and chairs
Clean windows/glass doors
Clean baseboards
When dusting, keep an eye out for spots on the walls.
Vacuum and mop floors
Photo
Photo of clean dining room with all lights on -Clean chandelier -Clean chairs -Clean Table -Floor Level under furniture
Bedroom 1
E
Checklist
Ensure all lights are functioning by testing them.
Dust thoroughly under everything and on all surfaces.
Open all drawers for left items (mark with property and date and return to hub)
Clean windows/glass doors
Dust all baseboards/doors
When dusting, keep an eye out for spots on the walls.
Vacuum and mop, ensuring to clean beneath any furniture that permits access.
Make sure all lamps are plugged in and working
Yes / No Yes
Are closets empty and organized?
Yes / No Yes
2 robes with slippers in Primary
Bed
E 9 0 4 Checklist
Remove sheets
Inspect mattress pad, pillows, comforters for stains
Make bed with clean linens
Look under bed for any items that may have been left behind (tag and return to office)
Vacuum and mop, ensuring to clean beneath the bed and other furniture.
Condition Good
Condition of bed frame and headboard
Television
E 9 0 4 Checklist
Dust off the device and verify its functionality by powering it on.
Bedroom 3
E 9 0 4 Checklist
Ensure all lights are functioning by testing them.
Dust thoroughly under everything and on all surfaces.
Open all drawers for left items (mark with property and date and return to hub)
Clean windows/glass doors
Dust all baseboards/doors
When dusting, keep an eye out for spots on the walls.
Vacuum and mop, ensuring to clean beneath any furniture that permits access.
E 9 0 4 Checklist
Remove sheets
Inspect mattress pad, pillows, comforters for stains
Make bed with clean linens
Look under bed for any items that may have been left behind (tag and return to office)
Vacuum and mop, ensuring to clean beneath the bed and other furniture.
Condition Good
Condition of bed frame and headboard
Television
E 9 0 4 Checklist
Dust off the device and verify its functionality by powering it on.
Bathroom
E 9 0 4 Checklist
High dust around ceiling for cobwebs and vent fan
Dust all wall decor
Put out clean towels (1.5 per person unit sleeps) and bath mat.
Clean all baseboards/doors
Clean interior windows
Vacuum and mop
Yes / No Yes
Amenities have been replaced? One toilet paper on roll, two backups, and sojo.
Count 4
Bath Towels - Four per bathroom at least one per person it sleeps
Count 2
Hand Towels - Two per bathroom
Count 2
Washcloth- 4 per bathroom
Count 1
Bathmat - 1 per bathroom
Count 2
Refresh Cloth- 2 per bathroom
Photo of Cleaned bathroom with all lights on(refer to
Shower/Bathtub
E 9 0 4 Checklist
Clean, scrub and sanitize
Clean any glass shower
Make sure there is no mildew or mold on shower
Ensure shower head is working and tub drains
Toilet
E 9 0 4 Checklist
Clean, scrub and sanitize
Check for any leaks
Flush to ensure no slow flushing or broken plumbing
Put toilet seat down
Check for loose toilet seat (tighten if necessary)
Ensure that a toilet brush is available and that it is clean.
Hand mop the area surrounding the toilet base thoroughly.
Sink
E 9 0 4 Checklist
Clean, scrub and sanitize
Make sure that hot and cold water works and sink drains
Polish faucet
Check for any leaks
Polish mirror
Photo
Photo of under the sink and in drawers showing towels, soaps, toilet paper, and organization
Hair Dryer
Yes / No Yes
Is hair dryer available?
Laundry Room
Yes / No Yes
Laundry soap?
Washer/Dryer
E 9 0 4 Checklist
Make sure both are empty
Clean lint trap
Leave washer door/lid open to prevent mildew
Condition Good
Ensure there is no odor. If there is, run an empty cycle with bleach.
E 9 0 4 Checklist
Stock Laundry Soap
Exterior
E 9 0 4 Checklist
Rooftop is cleared from snow
Rooftop heat is turned off
Condition Good
Rooftop is in good condition with no damages
Checklist
Sweep
4 Checklist Heated Rooftop is taken care of Grill
E 9 0 4 Checklist
Clean grill
Check propane tank.
Condition Good Overall condition of the grill
Photo
Photo of clean grill
Checklist
Wipe down all furniture and return to correct place
Cover the patio furniture with its designated cover.