EF100 GUIDE 2026

Why the BFA Franchisor of the Year Should Be Your Next Move

Caremark is honoured to be named Gold Franchisor of the Year - Established by the BFA.

This isn’t an award given lightly. It is reserved for the best of the best!

By joining and investing in Caremark, you'll be joining a home care network with 20 years of proven expertise. We know what works because we have refined our systems over two decades, supporting franchisees through every challenge and opportunity the sector presents.

You will benefit from one of the lowest fee structures in the industry combined with one of the highest levels of support, a rare combination that maximises your profitability whilst ensuring you're never alone on your journey.

Our franchise owners build businesses that are extremely rewarding, both personally and financially.

When you choose a franchise, you're not just buying a business model, you're choosing a partner for your future. It makes sense to choose a brand that has been independently recognised as award-winning.

Search ‘Caremark Franchise Opportunities’ to explore a proven route into a resilient, growing sector.

CONTENTS

WELCOME

WELCOME TO THE ELITE FRANCHISE TOP

100 FRANCHISES GUIDE 2026

THIS year’s EF100UK rankings are now officially available. Having celebrated the very best in franchising since 2017, they recognise those brands shaping the future of the franchising industry, while also demonstrating how they continue to innovate in what is invariably a competitive landscape.

Heartfelt congratulations go out to all the brands who entered. Also, a special thank you to the judges who took the time to pore over the various entries.

Entries are judged using eight different criteria, including longevity, network size, financial performance, growth, contribution, innovation, support and future. Being ranked in the Top 100 is always a significant achievement and this year has proven no different, especially given the challenging economic conditions many franchises have faced. It highlights once again how dynamic the UK franchising industry is. Indeed, the forward-thinking attitudes and groundbreaking innovations of entrants never disappoint and have rightly earned many of them accolades.

With nine new entries and 39 rising stars this year, the rankings have proven as fluid as ever.

The major story though is that after eight years of either Home Instead or Snap-on Tools taking top honours we have a new number one with Stagecoach Performing Arts - a children’s services franchise - assuming the crown.

Rounding out the top-5, meanwhile, were McDonald’s, claiming second place, Home Instead, Snap-on Tools, and Caremark.

Reflecting on the industry Paul Thompson, Chairman of the British Franchise Association (and the man behind Water Babies) put it simply: “Right now the biggest drivers of success in UK franchising are brands with strong systems and a relentless focus on supporting their people. Great leaders listen, empower their networks, and stay deeply connected to their mission.”

Pip Wilkins, CEO of the BFA also shared her thoughts. “This year’s most successful franchise brands have shown incredible resilience and a real commitment to supporting their networks. We’re also seeing a strong pipeline of entrepreneurs stepping into franchising: people seeking the independence of business ownership, but with the support of strong community.”

In other words, you can go it alone yet never feel alone. And

“RIGHT NOW THE BIGGEST DRIVERS OF SUCCESS IN UK FRANCHISING ARE BRANDS WITH STRONG SYSTEMS AND A RELENTLESS FOCUS ON SUPPORTING THEIR PEOPLE”

if that is important, so too is recognition. As Pip Wilkins added:”

From the BFA’s perspective, recognition from the EF100 is vital. It shines a light on ethical, high performing brands and helps set the standard for what responsible franchising looks like.

Going forward key issues likely to feature prominently for the industry will be AI, sustainability and hopes for global economic growth to begin accelerating again.

While AI, for example, increases operational efficiency through automation, improving marketing with personalised campaigns and predictive analytics, it also requires strategic implementation and new skill sets to manage. Also, potential risks like data privacy require addressing when using AI systems.

Therefore, training franchisees and their teams on these tools is essential and their use should align with clear, measurable strategic objectives.

At the coal face, in the meantime,

franchisors will need to be as nimble as ever. That includes embracing smarter digital tools and listening to franchisee feedback more. In other words, evolve as a business yet never lose your human edge.

A final word from Paul Thompson for anyone considering franchising in 2026: “Choose a brand whose values genuinely resonate with you, one that invests in its community and demonstrates ethical practice. When you align with the right culture, franchising becomes not just a business move, but a rewarding career journey”.

This year’s EF100 Awards Ceremony will be held on Thursday 12th March 2026, at the Leonardo Royal Hotel, St Paul’s, London. Always guaranteed to be one of the highlights of the year it is a chance to recognise those brands that have been driving the industry forward in the last 12 months.

We look forward to seeing you there.

forget to shout about your success!

Jodie Marsh Commercial Director, Elite Franchise Top 100

Highlights from the o cial Annual Celebratory & Awards Evening which took place at the Leonardo Royal, St Paul’s in London in March 2025.

Guests joined us for a drinks reception, followed by a gala dinner, a selection of speakers, networking and evening entertainment.

OUR SPONSORS

Whether you’re considering buying a franchise or looking to grow your business through franchising, find out how our expertise could help you to do so with confidence. Our experienced business managers can make fast, effective decisions, helping potential franchisors and franchisees to establish their businesses and build their success.

HSBC UK is excited to be involved with the Elite Franchise Top 100 Awards in 2026, which we have supported for the 9th year running. We are proud to have more than 9,000 Franchise customers and have provided over £1billion to help these businesses grow and prosper. Events like the EF100 are important for the industry, and shine a spotlight on the amazing efforts and hard work that goes into these businesses on a daily basis. We look forward to celebrating with you all at the awards dinner’.

Gillian Morris, Head of Franchising, HSBC UK

We’re very excited to continue pairing our brand with Elite Franchise 100, Elite Franchise is known for it’s high quality and informative content, which is continuously transferred to the annual guide celebrating the top franchises. This is a real treat for the UK franchise industry.

Franchise Resales Ltd specialises in assisting franchisees and franchisors with the sale of their businesses, aiming to secure a strong return on investment. Since 2007, the company has offered a comprehensive service that allows business owners to focus on their daily operations while the team handles the complexities of finding the perfect buyer. With extensive industry experience, Franchise Resales have refined the process to ensure a smooth and efficient sale.

A variety of franchisors are already using AdSmart from Sky to support their franchisees and build brand fame for their network. McDonalds, Domino’s. Puddle Ducks, Mathnasium, Snap Fitness and Art-k are just some of the franchisors that have delivered targeted TV campaigns and that have come back to book multiple campaigns.

Atlas Mapping has been servicing the franchise industry for over a decade now, working with hundreds of franchisors and uncovering data-driven insights. We provide unapparelled territory support and advice to franchisors at all stages of development.

Our passion is providing excellent customer service and delivering simple solutions to complex problems. We love solving problems no one else can and seeing our clients reap the rewards.

The bfa proudly supports the EF100 programme and we believe our shared goal to educate, influence and promote franchising to a far-reaching audience is better served together.

Natalia Shvarts is an experienced franchise solicitor with focus on commercial solutions and ethical practices. Natalia’s passion is her clients’ successes whether they are franchisors or franchisees. In 2024 Natalia started her own franchise practice powered by Excello Law. Excello Law is an innovative legal firm that revolutionises the delivery of legal services combining traditional legal excellence with contemporary efficiency, making it a preferred choice for clients seeking dynamic and responsive legal support.

Our team has many years of experience supporting those involved in the franchising industry. We work with UK and international franchisors, as well as multi brand and multi-unit franchisees, to assist them at each stage of their journey, including all aspects of establishing, growing, operating and exiting their business. We also advise businesses who are considering franchising as a route to growth.

Platinum Wave is a bfa and IFA accredited international franchise consultancy helping brands at every stage of growth. Our services range from helping businesses make the successful transition from independent company to national franchise brand, right through to recruiting their perfect franchisees and staff, training their networks to prosper and in some cases, launching the brand internationally.

At The Franchise Consultant, our bfa approved team of consultants specialise in connecting aspiring entrepreneurs with the right franchise opportunities. Our services focus on matching potential franchisees with well-established and reputable franchisors across a diverse range of sectors in the UK and internationally. We also support franchisors, both new and established, by helping them develop their franchise model and recruit new franchisees.

Working with the team at Elite on the EF100 has been a pleasure. Communication is quick and easy and there are always lots of ideas flowing to make things as beneficial as possible franchisors. It’s been a good way to enhance our visibility as a service provider and as a direct result we welcomed new clients on board.

HEADLINE SPONSOR

OUR PARTNERS

Chantry have been guiding and supporting franchisors in recruiting franchisees since 2007. We have developed and proven our franchise recruitment process with franchisors across all sectors and at different stages of growth, from entrepreneurs franchising your business, right through to established global brands.

The Franchise Marketing Company Coconut Creatives is a strategic marketing company that works with franchisors to help them grow. With over a decade of experience in the franchise industry, we know how to create marketing strategies that effectively target and convert prospective franchisees. Over the last six years, we have helped our clients to generate over 58,724 leads and convert 614 new franchisees.

Franchise Local offers the best franchise opportunities, support and advice for anyone looking to buy and run a franchise business in their local area.

Franchise Supermarket admire Elite for publishing Elite Franchise 100 as it gives readers a chance to really compare the performance of UK based franchises during the past 12 months.

Finally you can empower your franchisees to create their own videos while keeping control of your branding and core messaging.Create your branding templates, send to franchisees to logon and create fully branded video campaigns automatically using a smartphone. All for a fraction of the cost of traditional video production and no editing needed.

With a strong belief that everyone should see franchising as a solid option for their career, The Franchised helps franchisors to educate and promote their franchise opportunity to the right prospects by offering a variety of Franchise Recruitment services.

Daltons has been connecting entrepreneurs with business opportunities since 1867. The Daltons brand is firmly established, trusted and respected as the UK’s number one media for connecting buyers and sellers of businesses and franchises, helping thousands of business owners and franchisors sell their business each year. Over 150 years of experience has given us an invaluable sector knowledge base which directly benefits our clients.

At FranRec, we specialise in recruiting top-tier franchise staff and executives, connecting ambitious franchise businesses with exceptional, industry-ready talent—fast. With an exclusive focus on the franchise sector, we understand the unique challenges and opportunities within franchising, from operations and compliance to growth and scalability.

Over the past 30 years, thousands of franchisees have discovered their perfect business match at The Franchise Exhibitions – the only events supported by the British Franchise Association (BFA).

At EWIF, we’re looking to change the face of the franchise sector so that women have a much larger presence. Our primary focus is to support women who are looking for a route into the franchise industry.

Point Franchise is a platform with a unique geolocalised search engine that helps franchisees find franchises that are developing in specific areas of the UK.

Since 2011, WorkBuzz has run the hugely successful Best Franchise Programme & Awards. Over three hundred franchise networks have taken part in the programme, using this to gather confidential objective feedback from their franchisees, benchmark their franchisee support against industry standards and improve franchisee relations and network performance.

THE EF100 2026 JUDGES

ANDREW MARKOU CEO & Founder, BusinessesForSale.com

DILJIT BRAR Founder & CEO, Goldex Investments Ltd

JAMES SEDGWICK Head of Operations

ANITA ROBERTS Franchise Director, HSBC UK Bank plc

ED PURNELL Founder, The Franchised

KAREN BROWN QFP

Co-Founder, Managing Director, Franchise Business Training & Consultancy

CHARLIE DICKSON BA; MBA Consultant, Ashtons Franchise Consulting

FIONA BOSWELL QFP Franchise Specialist Partner Knights Plc

LOUISE Y HARRIS QFP Founder, Franchise Projects

DANI PELEVA Founder & Ceo, Franchise Fame

GILLIAN MORRIS UK Head Of Franchising, HSBC UK

LUCY ARCHER QFP

Co-Founder, Rev Pr

MARK SCOTT

Managing Director, Azura

PAUL STAFFORD

Head of Franchise Marketing, Chantry Group

SEAN GOLDSMITH Co-Founder, Groe Global

NATALIA SHVARTS Director, Franchising Team, Beyond Corporate

PHILLIP ARCHER

Head of Business Planning & Funding, the dt group

SHARON WESTON Head Of Franchising, Workbuzz

NICK CARNES

Managing Partner, PartnerWise Franchise

PIP WILKINS QFP Chief Executive, British Franchise Association

SUZIE MCCAFFERTY

Non-Executive Director, Platinum Wave Franchising

*Please note: we have endeavoured to recuse any judges that may have a conflict of interest from judging certain entries.

You can read more about each judge by visiting: elitefranchisemagazine.co.uk/ef100-judges

PAUL CLEGG

Managing Director, Coconut Creatives

SARAH KELLY Founder, Love Your Mind

TIM MORRIS Founder, Pinnacle Franchisee Growth Experts

BE PART OF SOMETHING BIGGER!

Here at the BFA we believe there’s nothing quite like franchising to make business ambitions happen.

We’ve been here for almost 50 years supporting and educating franchisors and franchisees at every level of their development, from newcomers to household names, setting the highest ethical standards to make sure everyone is treated fairly. Get in touch today!

Franchisors

Membership isn’t just a badge, it’s a conscious decision to operate to UK franchising standards and access a wealth of trusted know how for your ongoing development.

Franchisees

Franchisee membership is FREE to BFA accredited brands. Access a platform of peer to peer networking, business support and promotional opportunities.

Advisors and Suppliers

Become an active influencer in the delivery of high standards and protection of the industry.

Visit our website www.thebfa.org, or email mailroom@thebfa.org for more information.

advisor

A PEOPLE-BASED INDUSTRY

Many congratulations to everyone who has made this year’s EF Top 100 list

AS ONE of the judges, it was my privilege to read all the entries and help Elite Franchise arrive at their final decision about the top 100 franchises in the UK.

Innovation

As I read through the entries two things struck me, firstly how many of our BFA members appear on the list - it was gratifying to see that ethical franchisors are, as expected, amongst the best in the country and secondly how forward thinking we are as an industry.

Investment

The entries I read were filled with stories of brands who have invested in ground-breaking software, specialist staff, innovative systems, programmes and training for staff and franchise partners alike, to keep pushing the dial forwards.

British Franchise Awards

At our recent BFA HSBC UK British Franchise Awards we saw the same traits and as an association whose remit is to promote ethical franchising, it always gladdens the heart.

Personal Services

People often ask me which franchise I would buy if I were to invest. Obviously, I’d never divulge that information, I think all our franchise opportunities have equal merit, depending on your personal desires, interests and business goals, but one cannot miss the huge growth that the Personal Services sector is currently undergoing.

According to our most recent survey, sponsored by NIC Local in October 2024, the Personal

Services category has seen a rise of 53% since 2018. This means 53% more children’s swimming lessons, drama classes, after school classes, domiciliary home care providers, gyms, pet carers, tutors etc making it a huge growth area and one to watch.

2026 and beyond

As AI becomes an integral part of business in the UK, we fully expect to see it integrated further into British franchise brands but, with a strong emphasis on it aiding teams, not replacing them. Franchising is and always will be, a people-based industry and we do not and would not want that to change.

It was gratifying to see that ethical franchisors are, as expected, amongst the best in the country

Pip Wilkins QFP, CEO, The BFA (British Franchise Association)

To

Your Man With A Van

Your Man With A Van is the first flexible franchise with rolling franchise contracts, fixed monthly fees, low entry fee and a genuine community.

Funky preschool dance classes We are the only preschool dance program to explore a different dance style every half term.

ANTHEA TURNER

PIERS LINNEY

AMY KNIGHT

LOUISE HILL SIMON WOODROFFE

A ready-made business for investors looking for a stable, scalable and enduring business in the financial services sector EST. 2010

NUMBER OF FRANCHISES 18

SECTOR Finance

Rosemary Bookeeping

INVESTMENT LEVEL

£18,370 + VAT

The brand’s training academy provides practical support across bookkeeping, software, marketing, customer service, and business development. Partners learn the ‘Rosemary Way’, a proven bookkeeping process that keeps clients organised and makes the model easy to scale.

The brand is also recognised for its strong identity. Teri Cotta, the digital mascot, helps demystify bookkeeping for clients and provides franchise partners with a friendly way to explain complex topics. This character supports a broader marketing strategy that positions Rosemary as an accessible, local, and knowledgeable service.

Support is organised and tailored. Each franchise partner receives a Forward to Fundamentals plan offering personalised guidance, workshops, and specialist training. Strong alliances with software leaders like Xero, QuickBooks, Apron, Engager, and Xama help franchise partners stay ahead of market changes.

ROSEMARY BOOKKEEPING has become a reputable franchise brand since launching franchising in 2010. It provides a pathway into the financial services industry for investors seeking a stable, scalable, and enduring business.

The network delivers essential bookkeeping to small and mediumsized businesses across the UK. This market continues to grow as financial compliance becomes more complex, and more business owners seek expert support.

The figures demonstrate ongoing strength. Network turnover increased from £787,044 in 2023 to £851,057 in 2024, with a forecasted turnover of over £900,000 in 2025. These results reflect a brand built on robust systems, apparent demand, and a flexible business model that benefits both new and experienced owners.

What distinguishes Rosemary Bookkeeping is its emphasis on accessibility and expertise. New franchise partners don’t need bookkeeping qualifications; they only need financial experience.

With Making Tax Digital approaching, demand for bookkeeping will rise sharply. Rosemary Bookkeeping is wellpositioned to help investors capitalise on this shift through a trusted model, increasing brand awareness, and strong central support.

Total Clean 97

Total Clean provides commercial cleaning and integrated facility support services, catering to high-demand environments such as corporate offices, schools, retail, and sensitive dental/ medical facilities

TOTAL CLEAN is not merely a commercial cleaning company; it is a validated, high-growth investment model deliberately designed for the ambitious entrepreneur. With a low capital entry level Partners achieve a clear runway to build a £ million annual revenue business through a system built for scalability and unrivalled high return on investment (ROI).

This powerful financial trajectory is achieved through a blend of initial security—including guaranteed revenue via our Kick Start Programme—and operational control from the MySiteOps platform. Backed by experienced leadership and 14 major industry accolades, Total Clean solidifies its position as the premier, low-risked opportunity for 2026.

Established in London in 1988, Total Clean’s over three-decade history demonstrates inherent financial stability and immense scalability. The dedicated franchise model launched in 2013, leveraging the national authority built from 18 key regional offices to offer a highly profitable path to ownership.

As one franchisee attests: “You’re given a formula that works and has been tested – Total Clean has been doing this for 35 years!” (Frank James, Aberdeen MD)

Franchise partners benefit from a multi-faceted approach to revenue generation, designed for accelerated growth:

• Kick Start Programme: This sector-leading offering provides guaranteed invoiced revenue, mitigating launch risk and securing, predictable cash flow. The value is clear: “Knowing that I would have contracts in place from the start allowed me to focus on training and developing the business.” (Samer Younis, Cambridge MD).

• Multiple Earning Channels: The model deliberately capitalises on margin streams beyond routine cleaning, including specialised deep cleans, facility supplies, infection control, and CQCcompliant decontamination services, dramatically enhancing average contract value.

• Siloed Profitability per Contract: The system meticulously tracks each awarded contract as an individual profit silo, granting the franchisee precise control over margins and maintaining service delivery.

Total Clean’s enduring competitive advantage is defined by the highvalue assets transferred directly to the investor:

Operational Control (MySiteOps): MySiteOps platform is the critical differentiator. This revolutionary technology fully eliminates manual processes, providing live, real-time audits, AI-optimised scheduling, and precise analytics. For the franchisee, this translates directly to eliminating waste, maximising

staff efficiency, and guaranteeing sustained high profitability.

Uncompromising Governance & Sustainability: Total Clean’s governance structure is a crucial de-risking asset. Holding UKASbacked ISO 9001, 14001, and 45001 certifications, alongside CarbonZero accreditation, ensures compliance with stringent client ESG requirements, opening doors to highly valuable corporate contracts. The company has delivered a 45% reduction in carbon emissions (2019–2024), with a public goal of achieving an 80% reduction by 2030.

Experienced, forward-focused support:

Partners receive rigorous training and dedicated support from a leadership team focused on national trends. This support is highly valued: “I chose Total Clean because I wanted to benefit from a proven business model and guidance from people who have done it before and know what they are talking about.” (Eric White,

Manchester MD).

Award-winning validation and global scale

The exceptional financial strength of the investment model was independently verified in 2025 by some 14 major accolades, including the E2 Media Platinum Business Award, the SME500 Best Office Cleaning Franchise title, and the prestigious Healthcare Matters Cleaning Company of the Year award.

This powerful foundation fuels the company’s most exciting phase: global expansion. Total Clean is actively preparing to take its award-winning, de-risked formula to international territories, offering entrepreneurs the exclusive opportunity to join a successful national brand rapidly transitioning into a global market authority.

Our Services Legal Support for Franchisors and Franchisees

Are you looking to invest in a franchised business or do you have a business that you are looking to franchise?

Are you an existing franchisee wanting to expand or an established franchisor in need of ad hoc support?

Whether you are a franchisee or a franchisor, franchise specialist lawyer Natalia Shvarts provides no nonsense, clear and practical advice.

Assistance with Selling your Franchised Business Franchise Agreement Review

Drafting Franchise Agreements

Support with Buying a Franchised Business

Advice on Franchise Renewals

Intellectual Property Services Contact

Our Team Legal Support for Franchisors and Franchisees

Natalia Shvarts works with Excello Law, a full-service law firm with nationwide coverage, offering clients seamless access to expert legal support across the UK.

Natalia leads the firm’s non-contentious franchising work, bringing extensive experience in franchise agreements and commercial matters.

Excello Law’s formidable Franchise Team also includes specialists in contentious franchising, with litigation and dispute resolution led by Gurmeet Jakhu and Barney Lawrence.

By collaborating with colleagues across disciplines, Natalia ensures clients benefit from a comprehensive service, covering everything from property and contracts to dispute resolution and mediation, tailored to their specific needs.

Gurmeet Jakhu Franchising, Dispute Resolution, and Commercial Contracts Lawyer

gjakhu@excellolaw co uk Barney Laurence Commercial Litigation and Disputes Lawyer

blaurence@excellolaw.co.uk

activ Marketing 96

Founded originally as a web design franchise, activ Marketing has evolved into The Marketing Agency Franchise, giving self employed marketers structure, security and scale

SINCE 2008, activ has been quietly reshaping the way marketing businesses are built, and in recent years it has become one of the most progressive forces in the UK franchise landscape. Now a BFA accredited expanding member, the brand is recognised for its commitment to ethical franchising and raising standards across the sector.

The transformational moment in the company’s history came in 2021, when former franchisee and corporate marketer Katie Bullon acquired the network. Drawing on her background managing million pound budgets across global markets, she rebuilt the model from the ground up, designing a franchise system that removes the instability and isolation many solo marketers face. A central part of that redesign was SoloPower™, the philosophy that underpins the activ model by giving marketers clarity, structure and the confidence to build a sustainable business. Today, that thinking defines every part of the activ experience.

The activ model operates on a simple principle. Businesses want one trusted partner to outsource their marketing to, but no solo marketer can deliver everything. The franchise bridges this gap by combining local franchisee relationships with centralised expert delivery and support. Franchisees act as the client lead with the option of activ’s internal head office team to deliver creative, technical and strategic work across more than 150 services. This dual structure gives smaller businesses a consistent service while allowing franchise partners to grow without hiring staff of their own.

What sets activ apart in the sector is the depth of its operational ecosystem. Every franchise

partner launches with a complete marketing business in a box: activ Flow, the brand’s CRM and back office system; the activation Station learning hub with templates and training; pricing models; proposal frameworks; contracts; a suite of deliverable services; subscription-led revenue systems; done-for-them marketing and lead generation campaigns; and the legal and operational foundations needed to trade from day one. It is a model designed to eliminate the trial and error period that costs independent start ups both time and money.

The model supports experienced marketers, career changers and early-stage talent who may have recently graduated. Every franchisee is guided through tailored onboarding and structured pathways to build confidence and capability from day onein a way that aligns with their personal goals. This inclusivity widens access to the industry and ensures partners begin with clarity, structure and long-term support.

This structure matters because the challenges facing solo marketers are well documented. There are more than 60,000 self employed marketers in the UK,

yet many struggle with retention, income volatility, skill gaps and the pressure of fulfilling every task themselves. Over 70% of SMEs outsource marketing, yet want one reliable partner, a demand most freelancers cannot meet alone. activ solves this by increasing franchisees’ capacity, helping them build recurring income and removing up to 45 hours of nonbillable work each month through the full business in a box.

The franchise distinguishes itself through its investment in innovation. As marketing shifts toward automation and AI-driven systems, activ is implementing the next phase of its strategy, including enhanced automations, intelligent retainers and the arrival of ‘Kora’ in 2026, the network’s AI employee for each franchisee. Rather than leaving franchisees to navigate these changes independently, the head office drives continuous upgrades to keep the network competitive.

Community sits at the heart of the brand. activ’s culture emphasises belonging, collaboration and personal growth, supported through regular huddles, mentoring, the Accelerator Programme and the Annual

Franchise Forum. It is a network where kindness and ambition coexist and where partners are never isolated, which is a defining strength in a sector where self employed marketers often work alone. activ’s latest WorkBuzz franchisee satisfaction survey reported a 85% satisfaction rate, up 3% from 2024.

As activ continues to grow, its mission remains consistent: to give marketers a safer and smarter way to build a business, and to transform the standards of outsourced marketing for businesses who want one trusted partner. The franchise has moved to cohort-based recruitment, welcoming a select number of new franchisees each quarter to strengthen support and community. With a new London office opening and its international franchisee programme launching this year in regions such as Dubai and New Zealand, activ enters its next chapter with strong foundations and clear ambition.

THE RULES OF REWRITING FREELANCING

ACTIV PLACES MARKETERS EXACTLY WHERE CLIENTS WANT THEM: AS THE TRUSTED PARTNER

DELIVERING

IT ALL. CEO KATIE BULLON EXPLAINS HOW THE AWARD-WINNING FRANCHISE WORKS

FOR THOUSANDS of marketers across the UK, self employment has long been a tug of war between freedom and instability. A rush of possibility followed by the grind of chasing clients, plugging skills gaps and filling the late night hours that should have been billable, but aren’t. It is an industry bursting with talent but beset by burnout.

For many freelancers, the promise of freedom quickly becomes the reality of juggling delivery, admin, sales and gaps in expertise. activ removes that pressure by replacing the uncertainty of working alone with clear systems, support and predictable pathways to scale.

Into that space stepped activ Marketing, known as The Marketing Agency Franchise™. Born in 2008 as a web design franchise, activ has spent the last five years reinventing itself as the model for self employment in marketing. Today, as a BFA accredited expanding member with a network of partners building supported marketing businesses, the brand positions itself as an antidote to the “feast or famine” reality familiar to freelancers everywhere. Its momentum has also been recognised across the franchise industry and beyond,

with activ receiving multiple awards for innovation, leadership and franchise growth.

A leader shaped by three worlds

At the centre of that reinvention is CEO Katie Bullon, whose career spans international corporate marketing, solo self employment and over a decade inside franchising - a combination that gives her a uniquely informed perspective on both industries. “I joined activ as a franchisee in 2014 after leaving corporate marketing, where I managed budgets of over £1 million,” she explains. “In 2021 I negotiated a buy out of the entire activ network because I believed so much in what it could become.”

This blend of experience enabled her to pair the proven success rates of the franchise industry with a deep understanding of the challenges facing solo marketers and the businesses that rely on them. The next stage of growth is now supported by the opening of a new London office in 2026, strengthening training, induction and support across the UK and further afield.

Bullon knew those challenges first hand. “I understood the problems of going it alone, the lack of billable hours and the difficulty in retaining clients if you cannot

fulfil all requirements yourself. I reimagined the brand to support change in an industry that had left solo marketers to struggle alone.”

A franchise model built for marketers activ’s proposition is straightforward, providing structure, support, systemisation and a national delivery team. Underpinning this evolution is SoloPower™, the framework that helps solo marketers build sustainable businesses with clarity, structure and confidence. “We give people the infrastructure solo marketers never receive,” says Bullon. “It turns talent into a growth business model.”

Beyond the initial onboarding and launch, franchise partners continue to develop through the Activation Station, activ’s training and resource hub. It brings together onboarding programmes, monthly marketing sessions, templates, knowledge pathways and practical support for every stage of growth. New modules and campaigns are added throughout the year, ensuring every partner stays ahead of industry change without needing to source training or build tools independently. It gives franchisees the ongoing development structure solo marketers rarely receive.

While many partners join from a freelance background, the model is equally suited to career changers and early-stage marketers. Some come from corporate roles, others from agency life, and some join straight from study with a marketing degree or learned experience. activ provides structured pathways, onboarding and training tailored to each starting point. It gives every partner a route into building a sustainable marketing business, from all angles.

The franchise has also become known for its pink cowboy hats — a playful but powerful reminder that solo marketers do not need to wear every hat. They wear

WE GIVE PEOPLE THE CONFIDENCE, STRUCTURE AMD COMMUNITY THEY NEED TO BUILD THE BUSINESS THEY WERE ALWAYS CAPABLE OF

activ’s, giving them freedom whilst running their own business.

The sweet spot for clients - and support for solo marketers

Clients are not dealing with a lone marketer trying to keep pace with the demands of modern marketing. activ sits in the middle ground of the industry - a sweet spot between high cost agencies and overstretched freelancers - giving businesses one trusted partner while giving solo marketers the support they have never had.

Businesses are getting a hybrid model: a local expert backed by a national head office delivery team capable of delivering the full marketing mix, including strategy, content, websites, SEO, PPC, social media, email marketing, branding,

automation, CRM solutions and subscription-based marketing support across more than 150 services. “Our client retention rate of over 90% shows the strength of the model. Clients stay for years because the delivery team are specialists in each of their disciplines.”

Why freelancers hit a ceiling

Most independent marketers quickly learn that creative talent alone is not enough to run a business. activ tackles that problem with its full ‘marketing business in a box’ franchise, which includes activ Flow, its CRM and marketing hub, and the Activation Station, the brand’s training and support platform. “With activ Flow, and our back office support, franchise

partners can sell, deliver and manage clients at scale without hiring anyone,” Bullon notes. “They can achieve six figure revenue relatively quickly.”

Franchise partners launch with everything they need from day one, including their own website and assets, pricing frameworks, contracts, automated systems and plug-and-play marketing campaigns. “The system grows with them. They’re not stuck reinvesting in new tools or rebuilding their business every year - we evolve it for them,” Bullon says. Freelancers may be used to juggling five to ten clients, but activ partners operate far beyond that, with some having over 200. Not because they work longer hours, Bullon stresses, but because the structure lifts the ceiling. “Growth becomes predictable when you remove the chaos of working alone.”

The AI powered future Looking ahead, activ is expanding

its automation and AI ecosystem. “Stage 2 focuses on further enhanced automations, AI driven marketing systems and smart retainers designed to help partners close clients and reach more people,” Bullon explains. Stage 2 of activ’s AI strategy brings deeper automation, improved campaign workflows and intelligent clientfacing assets designed to support consistency and scale. These innovations are tested, refined and rolled out centrally, giving partners the advantages of modern marketing technologies without the cost or complexity of developing and managing them alone. This includes the rollout of Kora, an AI enabled support ‘employee’ that strengthens delivery and keeps franchise partners ahead of industry change.

What’s next?

Bullon says 2025 has been “huge” for the network, and the next chapter leans even further into expansion and innovation. activ

is introducing cohort-based recruitment in 2026, welcoming a limited number of partners each quarter to build deeper community and stronger long-term success. The network is also expanding internationally, with new franchise programmes launching in New Zealand and Dubai initially.

“We are rewriting the rules of the middle ground in the marketing industry, the sweet spot we operate in, and changing the way solo marketers trade,” Bullon says. “This new era of franchising for marketers is one of opportunity, innovation and inclusion.”

With a growing network and evolving infrastructure, activ’s ambition is to reshape how marketing businesses are built and scaled.

95

Sylvian Care

Sylvian Care offers a rewarding home-care franchise, empowering compassionate entrepreneurs to build high-quality care services with strong operational support, proven systems, and a purpose-driven approach to success.

93

Basking Babies

Basking Babies is a multi-award-winning brand. Franchisees run successful businesses offering baby yoga, baby massage, nurturing support circles, and much more within their local communities.

Pacifica Local 94

With 20+ years in appliance services, join a trusted partnership offering multi-revenue streams, strong marketing, advanced technology, dedicated support, comprehensive training, exclusive territory, and dependable growth.

92

The Cat Butler®

The Cat Butler® is transforming cat care across the UK with a premium inhome service focused on feline welfare. Founded in 2015, it has become one of the country’s most reputable and trusted cat sitting franchises.

91

Chocoberry

Founded in 2015, Chocoberry has built a strong reputation for handcrafted extravagant desserts, with plans to scale to 50 sites by the end of 2026.

The UK's leading conference for SMEs, fast-track start-ups and high growth business owners

Canopy Nurseries

A contemporary, nature-inspired nursery brand with a vision to ‘Never Be Average’ Canopy Nurseries is setting the bar for excellence in the early years sector

AT THE HEART of every Canopy nursery is the immersive Canopy Code curriculum - a unique approach designed for today’s multicultural world that empowers children to explore with curiosity, think independently, and communicate with confidence.

Each setting has been thoughtfully designed, inside and out, to create a true homefrom-home environment where children can learn, play, and thrive. These inspiring spaces reflect Canopy’s commitment to nurturing imagination and wonder through beautiful, nature-rich surroundings. Through its Canopy Cares initiative, the brand cultivates a deep sense of respect and understanding - for one another, and for the world we share. Children learn the values of

tolerance and kindness, alongside a growing understanding of their responsibility to the planet. Every nursery follows a sustainability programme with children growing their own fruits and vegetables and taking part in the eco-schools programme.

Canopy Cooks is an interactive programme which puts food and nutrition at the heart of Canopy life. The Seed to Spoon strategy encourages children to grow, prepare, and enjoy food together, guided by talented in-house Canopy chefs who bring healthy eating to life in meaningful, handson ways.

Canopy’s growing network of franchise owners share a common ethos: a belief that early education should inspire wonder, confidence, and self-belief in every child. They understand that nurseries play a vital role in supporting families as

NUMBER OF FRANCHISES 12

SECTOR Children’s Services

INVESTMENT LEVEL £200K

they navigate the challenges of modern parenting.

With a shared ambition to create something truly special, franchisees enjoy a collaborative relationship with the Canopy team - one that empowers them to open the nursery of their dreams.

“Canopy offers something unique… I’m thrilled to join the Canopy family and create an outstanding nursery with their invaluable support.” Karishma, Canopy St Albans.

“It’s beyond our wildest dreams –it’s magical!” Rachel & Dan, Canopy Shrewsbury.

Canopy’s authenticity comes from years of firsthand experience owning, leading, and managing nurseries. Led by a team with a proven track record in building successful nursery and franchise EST. 2020

networks, Canopy knows what it takes to succeed - and has done it themselves. They lead, train, and inspire their franchisees with a comprehensive package of expert guidance, training, tools, and ongoing support, empowering each partner to build a business that is both financially successful and personally fulfilling.

At the dedicated Canopy Vine Lodge training centre, franchisees and their teams immerse themselves in the Canopy philosophy, strengthening quality, consistency, and connection across the growing group.

Experiencing remarkable growth, Canopy has doubled its number of nurseries and franchisees over the past year. Many of its first partners are now preparing to open their second settings - a testament to

the success and sustainability of the Canopy model.

Following its recognition as BFA Emerging Franchisor of the Year 2023, Canopy has now been celebrated on the European stage, achieving Bronze in the Emerging Brand category at the European Franchise Awards 2025. These accolades celebrate a franchise that is not only expanding rapidly, but doing so with genuine purpose and heart.

Rise Life

AT RISE, OUR mission is to become the world’s most impactful provider of inclusive sports.

Rise deliver seated versions of the sports you know and love across a wide range of settings. Our programmes are adapted to the needs and abilities of the attendees, making the joy of sport and competition accessible to everyone.

Rise was born after CoFounder Rob Oyston was hospitalised, following diagnosis of a life-threatening illness. While rehabilitating, he met people whose confidence was dramatically impacted as they came to terms with life changing implications of their illnesses.

Rob decided to design a sports programme to allow everyone to experience sports and competition, regardless of age or ability. Demand escalated, and Rob approached Trevor Brocklebank, who launched Home Instead in the UK, to join him as Co-Founder and expand the business through franchising. They launched Rise at the end of 2021. Today, over 12000 participants enjoy the benefits of a Rise session each month across all corners of the UK.

Rise have won multiple awards and accolades, including 5* franchisee satisfaction, best

business to consumer franchise, emerging franchisor of the year at the European Franchise Awards and Health and Fitness Franchise of the year.

The Alternative Board

THE ALTERNATIVE BOARD (TAB) is the world’s largest peer-topeer business coaching franchise with 35 years of experience supporting SME owners. With over 300 franchisees worldwide, TAB’s business hub combines local business advisory boards, private coaching, and strategic tools to help business owners grow their businesses, increase profitability, and improve their lives. We offer a facilitated business transformation programme designed for owners and their leadership teams, helping them align better in achieving their goals together. We also offer a training programme for high potential managers within SMEs. In the UK, TAB launched in 2009 and is led by Ed Reid, one of the

original UK franchisees, and his business partner, Mags Fuller. From their Leeds headquarters, they support 38 facilitators who help around 500 business owners achieve their objectives. By 2028, TAB UK will double its impact, supporting 1,000 business owners and enhancing the lives of 100,000 individuals, based on the ripple effect SMEs have on their employees and families.

What sets TAB apart is its resultsdriven approach. Franchisees

deliver real-world advice and coaching tailored to clients’ needs, ensuring every strategy is aligned with personal vision. TAB is committed to delivering exceptional services, and fostering genuine, measurable success for clients and their communities.”

Drama Kids

Drama Kids delivers curriculum-based drama classes that help young people find their voice, build confidence and strengthen communication

DRAMA KIDS is the UK’s national drama academy for children and teenagers. It delivers curriculum-based drama classes that help young people find their voice, build confidence and strengthen communication. The programme supports ages 3 to 18. It was founded in 1979 as the Helen O’Grady Drama Academy and has, over forty years of experience, helped students grow socially and emotionally. The UK academies rebranded as Drama Kids in July 2023 as part of

Trafalgar Entertainment’s Education division.

The classes help young people express themselves. Students take part in weekly sessions that use drama, improvisation, movement, vocal skills and script work. Each class follows a clear curriculum that supports the needs of each age stage. Students learn how to speak with confidence, share ideas and work with others. These skills improve self-expression, emotional awareness and relationship building.  The focus is more than

performing. Drama Kids creates space for every child to be heard by delivering confidence through action. The sessions help students express opinions, listen to others and build relationships. These skills support their personal development, home life and academic progress. The programme is open to all. Parents value the inclusive environment and the fact that no audition is required. Every child can take part, try new skills and explore their creativity without judgment. Lessons are structured with clear goals that give students the chance to grow at their own pace.  Franchisees benefit from a strong support network that includes training, resources and ongoing guidance. The programme has global roots and a long-standing model that has been used successfully in many countries. The brand is well recognised and backed by Trafalgar Entertainment, giving franchisees a trusted platform to grow a scalable business. By running a Drama Kids academy, franchisees play an active part in helping young people build confidence, improve communication and find their voice. They support the next generation of confident communicators while building a stable and rewarding local business.  Drama Kids helps both reserved and outgoing children. It gives them the tools to communicate with clarity, build confidence and discover who they are. It helps every student find their voice and use it with pride. We are building Drama Kids now and to carry on through life.

Implied ‘good faith’ in franchising – where

are we now?

Fiona Boswell Franchise Partner

The recent high court decision of Ellis v. John Benson Ltd [2025] EWHC 2096 (KB), has once again called into question the subject of ‘good faith’ in franchising.

The decision highlights key issues flagged in previous cases – such as Dwyer v. Fredbar – of the importance of considering the type and nature of your franchisees and having a good onboarding practice.

It is, however, a case which ultimately hinges on its specific facts and conduct, which is not typical of most ethical franchisors.

The facts

The central question of the case revolved around whether the franchise agreements between the 20 claimants (driving instructors) and the defendant (JBL, a driving school) included an implied duty of good faith and fair dealing.

The case centred on claims that the Managing Director of the defendant, JBL, created an abusive and intimidating environment which the franchisees found so intolerable, that, in late 2020, the claimants terminated their franchise contracts with JBL in the full belief that they were entitled to do so because of these actions.

The claimants sought declarations that their terminations were lawful, and that they were discharged from their franchise agreements. JBL, on the other hand, contended that the terminations were not lawful –

instead amounting to breaches of contract, entitling them to claim significant damages comprising the franchise fees and other charges payable had the agreement not been terminated.

These amounts were significant counterclaims which cumulatively amounted to circa £2 million.

The court considered three specific issues:

1. Were the franchise agreements entered into by the parties’ contracts, under which the parties owed duties to conduct themselves in good faith and to deal fairly with each other?;

2. Were express of implied terms of those contracts breached – and if so, by whom? and

3. Were the franchise agreements lawfully discharged, and by whom?

Material factual circumstances

The facts of this case were integral to the court’s decision, and there were several key issues specific to both parties.

The franchisees were new to franchising and operating a driving school. Many had limited academic ability and came to the driving school following difficult work history –redundancy, home commitments or other challenges – and, in a number of cases, weren’t homeowners.

The franchise had been established for over 30 years – during which period, they had between 1300-1400 franchises, and pursued approximately 90 court cases against franchisees or former franchisees. At the time of the case, there were around 100

franchisees – many of whom had been with the network for over 10 years.

The franchise agreements were nonnegotiable, and the claimants were not given the opportunity to read the agreement themselves or seek independent legal advice. Agreements were presented in envelopes with no opportunity to take away – just the pressure to sign.

The agreement contained the statement: ‘If you are in any doubt as to the meaning of this agreement you should consult a solicitor. A copy of this agreement can be sent to your solicitor upon request and before signing.’ However, there were only a dozen such instances, and the franchisor provided no assistance to find a suitable solicitor. None of the claimants in this case took independent legal advice.

The agreement contained personal guarantees - and again, independent legal advice was not advocated by the franchisor.

The agreements were entered into before the franchisee had qualified to offer tuition.

The franchise agreement was for a long term – initially for 36 months post-training – without opportunity to terminate.

However, the term was repeatedly extended to significantly longer where a franchisee faced difficulties in making payments, with many tied into agreements for up to 10 years.

The franchise agreement did not contain a mechanism to sell the driving school business as a route out of the agreement early to enable the franchisee to benefit from the goodwill it had built up in the area and to receive a return on their investment into the franchise. At the end of the agreement, franchisees were compelled to hand their customers over to the franchisor.

The duration provisions in the agreement were complex and hard to understand. The franchisor has the ability to exercise significant control over the way its franchisees operate, including precluding the use of franchisees’ personal business mobile numbers on cars prohibiting the marketing of franchisee’s own businesses, controlling customer leads sent to franchisees, and dictating lesson pricing (which failed to keep up with inflation or corresponding hikes in franchise fees).

The Managing Director of the franchisor was deemed to be overbearing and belligerent during the court proceedings, which helped to substantiate the claimants’ testimony of his similar conduct towards them. This was corroborated by contemporaneous evidence comprising messages to the network about what happens to defaulting franchisees (exemplifying the language used with franchisees at times of vulnerability), racist and sexist comments made by the Managing Director franchisor, and treatment of franchisees during the COVID-19 pandemic.

“ The decision clarifies the importance of franchisors having in place agreements which are ethical.

The court’s findings

The court found that the franchise agreements were long-term commercial relationships requiring co-operation, collaboration, and predictable performance, permeated/ underpinned by expectations of loyalty.

Although not employment contracts, the franchise agreements bore many hallmarks of employment relationships, including:

• Significant control by JBL over franchisees.

• Restrictions on autonomy (e.g., pricing, advertising).

• Inequality of bargaining power.

• Lack of insistence on specialist, franchise-specific, independent legal advice before entering into franchise agreements.

The court held that terms of good faith, trust, and confidence were implied in fact into the franchise agreements. These terms were necessary to give business efficacy to the contracts and were so obvious as to go without saying.

The court rejected the need to imply such terms in law for all franchise agreements, preferring a case-bycase factual analysis. The duty of good faith included obligations:

• Not to substantially deprive franchisees of the benefits of the contract.

• Not to undermine the terms of the bargain.

• Not to exercise discretion arbitrarily or capriciously.

• Not to conduct themselves in a manner which would be regarded as commercially unacceptable by reasonable and honest people.

• Not to act, without reasonable or proper cause, in a way likely to seriously damage the relationship of mutual trust and confidence.

One Team. One network. Expert support every step of the way.

Conclusion

The court concluded that, based on their specific features and context, the franchise agreements – which were unduly onerous and unusual –were subject to implied terms of good faith, trust, and confidence based on their specific features and context.

JBL’s conduct, including aggressive and intimidatory behaviour, arbitrary decision-making, and lack of transparency, breached these implied terms – enabling the franchisees to legitimately treat their franchise agreements as terminated.

However, this doesn’t necessarily mean that all franchise agreements would be subject to the same treatment. The decision clarifies the importance of franchisors having in place agreements which are ethical and uphold the principles set out in the BFA Code of Ethics, and of prospective franchisees having suitable independent legal advice on their agreements prior to signing them. This emphasises the need for the franchisor to rationally and fairly engage with its network.

With JBL’s solicitors lodging an appeal, watch this space for further developments as they unfold in what is a very timely, pertinent case which has the potential to influence the direction of the franchising sector in the months and years to come.

Wherever you are in your franchising journey, we’ll help you get there.

We’ve got everything you need to ensure your legal protection. We’ll carefully tailor our approach to help you grow your business from strength to strength.

For our full list of services or more information, contact franchising@knightsplc.com Visit our website

Lingotot

Lingotot is proud to teach our award-winning, multi-lingual, fun and interactive language classes to over 20,000 children in schools, nurseries and community settings every week.

UK's leading conference for SMEs, fast-track start-ups and high growth business owners

Pass the Keys

For Pass the Keys the premise is a simple one: short-term rentals work best when managed with the trust and consistency of a hospitality brand, paired with a local operator

PASS THE KEYS

began in 2015 with a simple premise: short-term rentals work best when they are managed with the trust and consistency of a hospitality brand, paired with the intuition of a local operator. The founder recognised that most property owners wanted reliable income without the daily hassle of housekeeping, guest communication, or marketing. Pass the Keys introduced a franchise model built around full-scale property management to solve this problem.

The franchise combines national technology with local ownership, allowing each franchisee to build

a small team, acquire owners and build a service rooted in their community. This provides owners with a single, reliable point of contact, ensuring that every stage of the guest experience is managed professionally. It also helps independent hosts who often struggle to manage unpredictable demand and tightening regulations across the sector.

Pass the Keys’ network has grown to over 65 territories in the UK and Spain, each shaped by local knowledge and supported by shared systems, specialist teams, and advanced technology.

Homeowners receive a complete management service covering onboarding, photography, listing

setup, dynamic pricing, guest communication, housekeeping coordination, and maintenance support. Franchisees benefit from central marketing, operational guidance, technology platforms, structured training, and ongoing performance support – which are costly to build independently. Behind the scenes, Pass the Keys’ central operations team maintains the platform, quality control processes, and revenue tools. What sets Pass the Keys apart is its blend of local stewardship and national infrastructure. Each franchise is run by someone who knows their area, understands seasonal patterns, and brings their own business experience. This model creates a more accountable ecosystem, where hosts, guests, and local communities benefit from the economic impact generated by short-term lets. The result is a network that treats short-term lets, not as a side hustle, but as a professional, community-rooted service.

franchise.passthekeys.com

Tezlom

The Tezlom model connects highquality care professionals with services that rely on dependable, well-matched staffing solutions. It’s designed to deliver consistent, scalable success

SINCE 2008, Tezlom has grown into one of the most respected names in care recruitment, recognised for its commitment to quality, ethical practice, and franchisee success. Founded to raise standards in care staffing, Tezlom has developed a franchise model built on integrity, reliability, and a peoplefirst philosophy. Over the years, the network has expanded by supporting individuals who want to build a meaningful, communityfocused business while benefiting from a trusted, proven system.

The Tezlom service connects high-quality care professionals with services that rely on dependable,

well-matched staffing solutions. The franchise model is designed to deliver consistent, scalable success. Every franchisee receives comprehensive training, unlimited ongoing support, operational guidance, and continuous professional development, ensuring they are fully equipped to manage an efficient, profitable business under the strength of a nationally recognised and awardwinning brand.

What truly sets Tezlom apart is its unwavering commitment to operational excellence. The network has achieved 100% compliance across all audits for the last five years, demonstrating rigorous systems, quality

assurance, and robust processes that give every franchisee the confidence to grow with credibility. This award-winning reputation reinforces the trust and confidence clients place in Tezlom, giving franchise partners a competitive edge in the sector.

Joining Tezlom is more than a business opportunity; it’s a chance to make a genuine impact in local communities while building a commercially rewarding business. With rising demand for skilled care staff, a proven support network, and a structured, scalable business model, Tezlom provides franchisees with the tools, guidance, and confidence to succeed.

For entrepreneurs seeking a purpose-driven, well-supported, and highly respected franchise, Tezlom offers an unrivalled opportunity to build a successful business with real impact.

Mini First Aid 83

£10,000

OUR APPROACH represents the height of premium personal styling. Appointments are all in-person with one of our professional and expertly trained personal stylists who operate in communities all over the United Kingdom. The experience is 100% tailored to the client, their body, features, and complexion, helping them build a wardrobe and a look that reflects what flatters them most.

Our history

The company was established in 1985 in London. The impetus was to take the foundations of seasonal colour analysis to the next level by going beyond the standard 4 seasonal palettes in order to truly cater to each client’s individual skin tones. This innovation formed the foundation of the science-based House of Colour methodology, which quickly became the industry standard for personalised colour analysis.

Further innovation was to come in the form of the company’s structure. In order to expand and bring the magic of personal styling to more clients, House of Colour became a franchise. It quickly began to build a network of skilled franchisees, each with exclusive territories in the UK that they offer personal styling in. To this day, House of Colour’s franchise model remains unique amongst personal styling companies and is pivotal in the brand’s ability to connect with people at the community level.

In 2008, House of Colour UK franchisees Helen Venables and Jackie Perkins bought the company that they had been a part of for years, with lofty ambitions to expand its unique offerings around the world. This vision became a

reality in 2010, when the company expanded into the United States, the biggest personal styling market in the world. Since then, it has expanded into the United Arab Emirates, Greece, the Netherlands, Switzerland, Ireland and most recently Canada in 2025, all while continuing to grow in the brand’s home market of the UK.

Our offering

Today, House of Colour’s offering in the world of personal styling exists way beyond seasonal colour analysis. The company’s sciencebased approach spans 5 offerings, 4 core services and a product range:

• Colour analysis

• Style analysis

• Wardrobe edit

• Personal shopping

• Cosmetics product

Supporting our franchisees

From the moment our franchisees receive their welcome email, right through to when they make their very first booking and beyond, House of Colour franchisees are equipped to succeed. House of Colour headquarters has multiple teams from Training, Operations, Sales, Global Brand and more, that provide immersive virtual and in-person training, annual conferences, campaigns, products, and more. These efforts help franchisees confidently build a business that supports their passions, lifestyles, and helps them achieve greater success compared to solo entrepreneurs.

Our commitments

The legally protected, sciencebased methodology House of Colour uses (and continues to improve) today has its origins in wanting to service clients from broader backgrounds via seasonal colour analysis. Today, anyone can benefit from House of Colour’s personal styling, regardless of size, age, race, faith, ability, sexuality, or gender identity. Helen and Jackie are the majority owners and are still involved in leading the 99% female organisation today. Their stories and perspectives serve as ongoing inspiration and guidance for why House of Colour is so passionate about helping all sorts of people today.

The primary goal of franchisees is to leave clients feeling confident, joyous and empowered with the knowledge of what will help them look their best in the world.

THE HOUSE WINS

Head of sales, Emma Higgins describes how House of Colour has fine-tuned itself into a well-drilled, supportive business, connected with owners and customers alike…

STEPPING INTO A franchise network that already has strong brand equity and high expectations can be a daunting move. But for Emma Higgins, the Director of Sales for the UK and Rest of World at House of Colour, the job began with a number of clear objectives to modernise how the business supports its owners.

She recalls: “When I first stepped into the Director of Sales role, my priorities were clear: strengthen the commercial foundation of the network, modernise our sales infrastructure, help to improve our marketing and deepen connection with our franchise community.

“Over time, these priorities have shaped a journey of alignment and empowerment: building tools, data, and structures that help every franchise owner grow a profitable, sustainable business.”

The shift has included new recruitment frameworks, sharper onboarding and strategies to support performance from day one.

Building a stronger commercial foundation

House of Colour has a strong training offering, but Higgins and her team have taken that foundation and doubled down on its depth.

She explains: “Training sits at the heart of everything we do. From initial Colour and Style training to advanced skills in Colour, Style and Cosmetics, every owner experiences an immersive, handson education led by industry experts.”

That training now runs through every stage of ownership, backed by business coaching, peer dialogue and reflective sessions designed to build both skill and self-belief.

“Our HQ team provides structured business coaching, peer-to-peer reviews and ‘Success by Numbers’ sessions that blend practical sales strategies with reflective goalsetting,” adds Higgins.

Listening-led collaboration

One of the most notable changes has been a more open line

between HQ and the various franchise owners, with the introduction of the Franchise Advisory Board (FAB) and Franchise Liaison (FL) structures.

Higgins describes it as “transformative”. “It’s helped us move from a top-down approach to a more collaborative, listeningled model,” she says.

That shift has also strengthened pastoral care, giving the leadership team clearer insight into the emotional and operational pressures facing owners.

Brand

visibility driving results

The last year has seen the brand appear in major publications, awards lists and national campaigns, but the strategy behind it has been rooted in authenticity. Higgins explains: “We’ve moved away from transactional PR

and focused instead on telling real stories and spotlighting our franchise owners, their clients, and the transformational results they create.”

Alongside that sits investment in digital growth and new partnerships, with Higgins noting: “Our influencer and brand partnerships with names like Uniqlo, The White Stuff, Astrid & Miyu, Pandora and Matalan have also extended our reach to younger, values-driven audiences.”

The commercial impact has been clear, with a clear uplift in both client enquiries and conversion rates across the network following national press, awards and partnerships.

Owners, says Higgins, are reporting fuller diaries, stronger retention and the momentum that comes from a nationally recognised brand.

Inclusive ownership and global ambition

Inclusivity is also becoming a pillar of the network’s growth.

“We recognised that traditional franchise entry costs can be a barrier,” says Higgins, “so we launched the Inclusive Business Ownership Programme (IBOP).”

Combined with mentorship and structured guidance, the goal is to open the door to people who may never have considered franchising.

And internationally, House of Colour is choosing markets carefully. As Higgins puts it: “We take a strategic, people-first approach to global expansion.”

WE TAKE A STRATEGIC, PEOPLE-FIRST APPROACH

TO GLOBAL EXPANSION

That includes local adaptation, cultural fit and the right partners. Looking ahead, the next chapter has a focus on innovation, digital tools and brand consistency — but the core mission remains unchanged.

“Our focus remains the same,” concludes Higgins, “empowering every franchise owner to build a business they love, in a brand they’re proud to represent.”

CONFIDENCE THROUGH COLOUR

House of Colour stylist Katie Thompson is helping clients rediscover confidence and reshape their personal identity while building a thriving business built on trust, community, and connection…

KATIE THOMPSON’S

JOURNEY into the world of colour analysis with House of Colour didn’t start with a business plan or a neatly mapped path into franchising.

It began at a time when career success was way down her list of priorities, as she dealt with every parent’s worst nightmare.

“My introduction to colour analysis came during a very intense and difficult time,” she says.

“My little boy was born with kidney disease and spent a lot of time in hospital, away from family and friends. I felt isolated and a shell of the person and mum I thought I’d be.”

But her first colour analysis session helped lift her from the depths and set her on the path to business success.

“When I went for my colour analysis, the impact was immediate, it lifted my mood and changed how people interacted with me. Small smiles, friendly greetings, it created a

ripple effect and helped me feel like myself again.”

It was an experience that has had an influence on how she works with the clients of her now successful House of Colour franchise.

“Whether someone arrives in crisis or simply seeking more self-assurance”, she says, “I offer a safe, kind space where they can feel seen and heard. I help them rediscover who they are through colour and style.”

Turning confidence into a sustainable franchise

Translating that emotional energy into a business model required the development of a certain amount of clarity and trust. Having built that level of trust with clients, they have become vital ambassadors for the brand, leading to repeat bookings, make-up sales, and referrals.

Her business development approach also relies as much on consistency and learning as it does creativity.

“I focus on ongoing learning and connecting with my community so I can offer consistent value based on knowing their needs and desires intimately - that’s what makes it sustainable long term,” she says.

Why franchising?

Before committing to building a House of Colour franchise, however, Thompson did her due diligence.

“I spent time researching and asking questions. I learned how much support was available, both at the start and whenever needed. That structure gave me confidence to take the leap.” She’s clear-eyed about the responsibility she now has, however.

“I know the responsibility for making my business a continued success lies with me.”

But the backup she receives from HOC is a vital comfort blanket.

“It’s reassuring to know that whenever I reach out, I receive guidance and encouragement from House of Colour,” she says.

Balancing life, clients, and confidence-building

One of the reasons people turn to franchising is to find a better balance between work and the rest of their lives. It’s not necessarily an easier option, however. Running a styling franchise while raising a family demands discipline and organisation.

“Life with three children can be chaotic, but structure keeps me

grounded. I block out time for admin, content creation, and client work, and I make sure to carve out personal time too. No work on Sundays until the evening is our rule!”

Maintaining that balance pays off by allowing her to stay equally creative and present for family and clients.

Visible, local, and community-led

Building a presence in the market doesn’t happen by chance, of course, and community activity has been a vital pillar in the development of her HOC franchise business.

“Building visibility and trust in the local market is essential, and it doesn’t happen organically. I can’t wait for clients to find me.”

Her strategy is simple and familiar: “I share relatable, visual content online, and combine that with personal connections in the community.”

She builds lasting relationships through follow-up messages, workshops, and events. Sometimes clients have become good friends too.

What turns a client’s experience from interesting to transformational is often an internal shift.

“The biggest shift I see is selfacceptance and clarity. When they see how colour lights up their face, something clicks,” says Thompson.

Local partnerships also expand her reach, helping to create a wider platform for self-expression and confidence.

Looking ahead, Thompson still has plenty of ambition for the business.

“Over the next year and a half, I want to grow my studio into a hub for confidence and connection, offering more events and collaborations with local creatives. I’d also love to train further and expand my reach through speaking events or online content. Growth for me means continuing to help people see the best in themselves.”

houseofcolour.co.uk

GoCruise & Travel

GOCRUISE & TRAVEL

Franchise is a cruise and holiday network of individual business owners who can help customers find their dream holiday experience, whilst giving independent and unbiased holiday advice. We work with all the big names in the travel industry and have excellent partnerships with all the leading holiday and cruise companies, enabling us to

create the best holiday experience for our customers.

We provide on-going support for our franchise business owners, developing their travel knowledge and expertise across the products we sell, whilst providing them with all the tools and advice required for running their own travel business. Enjoy the flexibility to set your own hours based on your personal circumstances and commitments,

set goals without imposed targets, and unlock limitless earning potential.

What’s in it for you?

• Excellent earning potential with the cruises and holidays you will sell

• Pride & satisfaction in doing a job well

• Great work/life balance - shape your work around your lifestyle

• Being part of a fun and exciting industry

• Discounted rates for your own personal holidays and educational experiences

• A recognised brand and platform to build yourself a successful business

Your future awaits with GoCruise & Travel.

Franchisors are finding it harder and harder to meet good people to join their network. Our PR services raise awareness, build trust and help fill up the pipeline.

More Than Loft Ladders 80

It might not be the biggest brand in the home improvement world but More Than Loft Ladders aims to be one of the most consistent

MORE THAN LOFT LADDERS might not be the biggest brand in the home improvement world, but it is quietly becoming one of the most consistent. Being named in the Elite Franchise Top 100 for the second-year running is proof of that – and the last 12 months have been the most significant in the brand’s 18-year story so far.

More Than Loft Ladders specialises in a simple promise: safe, easy access to loft space, backed up with great customer service and strong local reputation. Franchise partners offer loft ladders, boarding, insulation and storage solutions to homeowners who want more space without the cost and disruption of an extension. It is a practical, recession-resistant service that taps into a huge and growing UK market.

What sets the network apart is that the franchisor has genuinely “been there and done it”. Liam Hobbs started as a franchisee, grew a multi-territory business, then bought the franchise in 2022. That lived experience has shaped everything: the support, the culture, the expectations and the pace of growth. Over the last year, the network has focused on getting better as well as bigger.

In terms of growth, 2025 has been a landmark year. Three new franchise partners joined the network, and four existing partners expanded into additional territories, showing that the model works not just once, but again and again for people already inside the system.

The network is now on track for £4 million in revenue, with a recordbreaking milestone of over 1,000 enquiries generated in a single month.

Support for franchise partners has stepped up a gear too. The MTLL Academy was introduced as a structured development programme, giving franchise partners and their teams ongoing training in sales, operations and leadership. Alongside this, the Franchise Advisory Council was

launched to give franchise partners a direct say in how the network evolves, keeping the culture grounded, collaborative and practical.

The head office team has grown as well. Joe has joined as Head of Content to help raise brand awareness and support local marketing. Louise has taken up a dedicated franchise support role, helping partners navigate everything from customer care to systems. Kelly, already a key part of the brand’s journey, has stepped into the role of Head of Onboarding, making sure new partners are set up properly from day one instead of being left to figure it out on their own.

Operationally, the business has continued to raise standards.

Asbestos sampling has been introduced across the network, with teams trained to test and carry out non-licensed removal where required, giving customers extra peace of mind and franchise partners an additional revenue stream. Key performance indicators (KPIs) have also been embedded, giving franchise partners a quick way to see how they are doing compared to others in the network

and where they can improve.

On the marketing front, More Than Loft Ladders has made strong progress, including partnering with a specialist Google Ads provider to drive high-quality leads and underpin that record enquiry performance. The focus is firmly on profitable growth, not just “more jobs at any cost”, and franchise partners are encouraged to understand their numbers, protect margins and build long-term, sustainable businesses.

Recognition from the wider franchise industry has followed. This year, More Than Loft Ladders was shortlisted at the British Franchise Association (BFA) Awards, sitting alongside some of the most established brands in the UK. For a relatively compact network, that shortlisting is a big nod to the quality of its people, systems and results. Combined with a second consecutive year in the Elite Franchise Top 100, it is clear that the brand is no longer an emerging name, but an established one to watch.

For people looking to invest in a franchise, More Than Loft Ladders offers something refreshingly straightforward: a proven, indemand service, strong support, and a franchisor who knows exactly what it is like to be on the tools, on the road and under pressure. As the network continues to grow and refine its model, the goal remains the same: help more homeowners “look up” and make the most of the space they already own, while helping franchise partners build solid, profitable local businesses of their own. mtllfranchise.co.uk

Sandler

Delivering a comprehensive suite of services, including workshops, coaching, consultancy, online learning, and ongoing support, Sandler empowers

clients to

build sustainable revenue pipelines

SANDLER is recognised globally as a pioneer in sales, leadership, and management development, with a legacy shaped over more than 50 years. Founded in 1967 on principles rooted in psychology and behavioural change, Sandler has grown into one of the world’s largest and most respected training networks, operating across 30+ countries. Within the UK, the Sandler franchise network continues this heritage by helping businesses achieve measurable, longterm growth through practical, reinforcement-based training. Sandler franchisees deliver a comprehensive suite of services, including workshops, coaching,

consultancy, online learning, and ongoing support, that empower clients to build confident sales teams, stronger leaders, and sustainable revenue pipelines. The franchise model is designed to give professionals a proven business framework, world-class intellectual property, and a collaborative community that supports both personal and commercial success. What truly distinguishes Sandler is its commitment to innovation. The organisation is reshaping the training market through advanced technology, including its AI Role Play Coach, which provides learners with unlimited practice in real-world scenarios. AI Conversational Intelligence gives franchisees and clients powerful

insight into which techniques drive the strongest performance, delivering data-backed evidence of training ROI. With internal tools like Sage, an AI system that designs content in minutes, and the forthcoming LMS and Sandler In CRM, Sandler provides franchise partners with an enterprise-grade digital ecosystem unmatched in the sector.

Franchisees benefit from a robust support network featuring structured onboarding, bi-monthly coaching calls, marketing resources, national and international conferences, and access to collaborative peer communities. This depth of support ensures every franchisee can scale confidently while delivering exceptional value to their clients. With a unique blend of proven methodology, cutting-edge innovation, and a strong culture of community, Sandler UK stands out as a franchise that not only transforms businesses but also elevates the people within them. Above all, Sandler UK remains committed to empowering people, franchisees, clients, and communities to achieve lasting success.

uk.sandler.com/franchising

Harmony at Home

Harmony at Home are experts in nanny and household staff recruitment. We offer a home based franchise running a recruitment business with award winning support and training.

11-12 MARCH 2026 | LONDON

The UK's leading conference for SMEs, fast-track start-ups and high growth business owners

Petpals

PETPALS has been a trusted name in UK pet care since 2001, and we’ll soon be marking our 25th year. As the longest established multiservice pet-care franchise and a founding member of the Pet Care Franchise Association, we remain dedicated to raising standards and enhancing the lives of pets and their owners.

With more than 150 locations nationwide, our network offers varied revenue streams, including dog walking, home boarding, cat sitting, small-pet care, puppy and senior dog services and pet taxi. Every service is guided by our values of honesty, integrity and excellence. Our franchisees are fully insured, DBS checked and professionally trained, providing exceptional welfare and customer care. Each business can tailor its offering to local needs while benefiting

from the strength of a respected national brand.

New franchisees receive thorough training, operational and legislative guidance, and access to our inhouse vet and animal behaviourist. We also invest in technology to boost efficiency and service quality, with GPS-tracked dog walks and dedicated pet-specific bookings software.

From launch through every stage of growth, our head office team delivers ongoing marketing, PR, accounting support and continual business development. With demand for quality pet care continuing to rise, it’s an ideal time to build a rewarding future with Petpals.

Husse

Operating

in over 54 countries

and with more than 1500 franchisesleading Scandinavian pet food provider Husse is a trusted global brand with proven success

FOUNDED in 1987, Husse is a leading Scandinavian pet food brand operating in over 54 countries with more than 1,500 franchisees. Known for natural ingredients and long-term health benefits, Husse is a brand pet owners trust and love. Franchisees benefit from worldwide credibility, international best practices, and the freedom to tailor their approach to local markets.

Flexible, profitable, and AIresilient model

Franchisees operate in defined territories, selling directly to customers online and offline. Husse UK also covers areas without a franchise to maximise reach. Entrepreneurs generate income through four streams: online sales, in-person sales, recruiting

distributors, and partnering with other pet-related businesses. The model suits part-time or full-time franchisees, offering flexibility, predictable revenue, and multiple income streams. Unlike many businesses affected by AI, Husse remains largely unaffected thanks to its focus on personal service and customer relationships.

Comprehensive training and nutrition expertise

Franchisees receive full onboarding and ongoing guidance in marketing, sales, and operations. Husse provides in-depth training on cat and dog nutrition under supervision of our in-house vet, with continuous education through our educational app. This allows franchisees to offer scientific, accurate nutrition consultancy.

Purpose-driven business & why

Husse stands out

Husse is more than a pet food franchise - it empowers franchisees to make a real difference in pets’ lives. Key benefits include:

• Trusted global brand with proven success

• Flexible franchise model with four revenue streams

• Full nutrition training and educational app support

• Scientific, customer-focused nutrition consultancy

• AI-resilient, service-driven business model

With international expertise, innovative tools, and the joy of helping pets live healthier lives, Husse offers a franchise opportunity that is both profitable and meaningful.

My Property Pros

My Property Pros is the UK’s first and only national exterior property cleaning franchise. A low-investment, high ROI, fast-growth, multiunit opportunity. Rated 5* by its own network!

Tappy Toes is a multi award winning children’s dance franchise, with over 100 locations across the UK and UAE. Building life skills, one dance step at a time.

Fun Fest Holiday Clubs

Childcare is not only big business it’s also big fun. And ambitious Fun Fest franchisees operating multiple clubs, have the potential to earn six-figure incomes

FUN FEST franchisees enjoy complete flexibility in deciding the type of business they want to create. Some choose to run a single club as a part-time venture, while others seize the opportunity to expand and manage multiple clubs. For those looking to scale up even faster, Area Developer roles offer an exciting and cost-effective path to rapid growth.

Since launching in 2017, Fun Fest Holiday Clubs have built a strong reputation for quality childcare with Ofsted, schools, and parents. The network has grown steadily year after year and is proudly set to celebrate the opening of its 50th club in 2026.

At every Fun Fest Holiday Club, children are given the freedom to design their own unique holiday experience. They can explore a wide range of exciting activitiesfrom Quidditch and cake baking to den building, mystery solving, and even snake handling! Above all, Fun Fest provides safe, welcoming spaces where children have time and space to play, connect, and build friendships. Each week is filled with creativity, energy, and opportunities for children

to engage with each other in ways that inspire confidence, imagination, and joy.

New franchisees Roxy & Bianca explain why they chose Fun Fest: “We are both lorry drivers and had been looking for our next venture, knowing that we had more to offer our community. We came across Fun Fest and it caught our attention immediately. We knew that we could be part of the solution for the need for childcare facilities in our

community, and of course have FUN in the process! We liked the aspect of work life balance which would allow us to still carry on in our profession whilst also having something fulfilling to focus on. We have found the Fun Fest network to be incredibly supportive and there is always somebody on hand to answer any questions and help with the process of setting up our business. Being part of Fun Fest has already exceeded our expectations and we are really looking forward to the future.”

What makes Fun Fest so successful is its unwavering focus on exceptional childcare and on building a thriving network of satisfied franchisees who can scale their businesses and achieve significant returns from a seasonal model.

Fun Fest’s mission is simple: to help franchisees realise their dreams to run their own business - with flexibility, freedom, and funwhile ensuring that every child has a safe, joyful place to play, explore, and make friends.

fun-fest.co.uk/franchise

Merry Maids

The world’s largest domestic cleaning franchise that offers a clear way into a high demand sector, backed by a model that works! systems that make daily operations straightforward for owners and their teams.

MERRY MAIDS has been a recognised name in the UK domestic cleaning market since 1990. As the world’s largest domestic cleaning franchise, it offers investors a proven route into a high-demand sector supported by a proven business model and strong brand awareness. With expected revenue reaching £5.8m this year, its model is designed for growth, professional standards, and strong customer loyalty, supported by

What distinguishes Merry Maids is its combination of specialised training, innovative technology, and a community-focused culture. The brand invests heavily in training through an experienced support team, Alzheimer’s Society dementia awareness training, and structured operational and marketing guidance. This approach fosters a confident, capable workforce that provides a service many customers

rely on for safety, independence, and peace of mind.

Technology plays a crucial role in the franchise’s success. The Brand Management System, mobile app, and e-commerce platform streamline every aspect of the operation. Customers can book services in advance, providing franchise partners with reliable cash flow. Maids receive updates directly on their phones, enhancing efficiency and eliminating paperwork. Real-time tracking also supports lone worker safety. These systems keep the brand competitive and easy to manage, even for first-time business owners.

Merry Maids also stands out through its strong social mission. Franchise partners support local causes across the UK, from food banks and sponsored challenges to free cleans for vulnerable residents. The network raises substantial funds for Alzheimer’s Society via the Forget Me Knot challenge and is now the only dementia-aware cleaning brand in the UK.

Merry Maids continues to be a preferred choice for those looking for a service business with a scalable model, obvious market demand, strong nationwide support, and technology designed for long-term expansion.

Ableworld

With an ageing population and growing customer demand the mobility products provider is well positioned in terms of future market opportunities

ABLEWORLD began in 2001 with its first store in the North West, providing mobility products and stairlifts to local customers. Today, franchisees run both a retail store and stairlift operation within their own exclusive territory, supporting customers who rely on Ableworld for everyday mobility and independence.

A high demand sector

Ableworld operates in a growing market. With an ageing population and with over 60% of people wanting to remain within their own homes (AgeUK) – demand for mobility products and stairlifts continues to increase. Backed by a trusted national brand and a comprehensive product range, franchisees are well positioned for long term success.

Successful franchisees

This consistent demand translates into strong business performance. In 2024/25, the average turnover of an Ableworld franchised store exceeded £870k, with the top performer achieving over £1.7m. Profits are healthy too, typically falling between 5-9% of turnover.

Role of the franchisee

Franchisees manage their own Ableworld store and stairlift operation, usually supported by a small team of three to four staff members. The focus is on building lasting customer relationships – ensuring people return again and again for reliable products, servicing, and support.

Training and support

With over 13 years of franchising experience, Ableworld provides

a proven system of training and ongoing support. New franchisees complete a six-week programme, including time at Head Office. Ongoing guidance is delivered through a dedicated Regional Manager and specialist support teams covering marketing, IT, HR, buying, customer service and finance. Peer support is encouraged through an annual conference and online forums.

Innovation

Ableworld continues to invest heavily in technology and systems to strengthen franchisee support –recent projects include new CRM tools and digital platforms that improve customer communication and customer tracking.

The ideal franchisee

Our franchisees come from diverse backgrounds; many had never run a business before joining. The key qualities are strong people skills, organisation, commitment, and a desire to help others. Ableworld provides all the training needed to succeed.

70

Chaiiwala

Chaiiwala is the UK’s leading Indian street food and café brands on a mission to make highquality, authentic Indian street food accessible across all dayparts

Kitchen Makeovers

Kitchen Makeovers offers an exciting franchise in the thriving home improvement sector, blending high earning potential with a flexible lifestyle, all fully supported by our high-quality training and dedicated team.

Betterclean Services

SINCE 1995, Betterclean Services has been a trusted name in commercial cleaning, enabling Franchise Owners to build profitable, scalable businesses with the support of an experienced Franchisor.

With demand for reliable commercial cleaning continuing to rise, Betterclean Services offers entrepreneurs the opportunity to build a secure and rewarding business with strong future value. Many Franchise Owners join to achieve a better work life balance while building a valuable asset that can be scaled and sold. The network includes Franchise Owners operating multi territory, multi million pound businesses, demonstrating the model’s

scalability and long-term potential. Community is central to the network’s success. Franchise Owners are supported through national conferences, peer collaboration, and shared best practice. Betterclean Services is committed to continuous innovation, improving everything from environmentally responsible cleaning products to operational systems and documentation.

Each Franchise Owner operates within a large exclusive territory, ensuring they are never in direct competition with other Franchise Owners and have room to grow. Franchise Owners benefit from comprehensive initial training, structured launch support, and ongoing guidance across

marketing, operations, compliance, and client management.

Betterclean Services provides a comprehensive supplier database for Franchise Owners covering chemicals, uniforms, branded materials, and vehicles, removing barriers to setup and ensuring consistency across the brand.

Diamond Home Support

Celebrating 15 years of franchising Diamond Home Support is a wellestablished cleaning, home help, and gardening management franchise that also comes with an affordable start-up cost

very first day, ensuring franchisees have everything needed to grow with confidence.

As Diamond Home Support celebrates 15 years of franchising, the business continues to invest heavily in technology designed to make scaling the business easier and more efficient for franchisees. These innovations include enhanced digital tools, improved client management systems, and marketing automation to help franchisees grow faster while maintaining a high level of service.

The franchise already covers around 65% of the UK, with opportunities still open in many prime areas. Franchisees often highlight the flexibility, the excellent support from Head Office, and the steady residual income the model provides.

A LONG-ESTABLISHED cleaning, home help, and gardening management franchise, Diamond Home Support provides three complementary services under one trusted brand. The model allows franchisees to run their own local management business from home, with many choosing to start part-time before scaling up. It operates in two thriving markets - domestic cleaning and home help - both of which continue to experience strong growth. Nearly five million

UK households now employ cleaners, highlighting the sustained demand in this sector. The home help side also serves a growing ageing population and faces fewer local competitors, offering franchisees an excellent opportunity to build a loyal client base. With an affordable start-up cost of £9,000, franchisees gain access to an extensive trading territory, a full marketing package, and the first 40 customer leads to help establish the business quickly. Comprehensive, ongoing support and training are included from the

As one franchisee commented, “It’s one of the best decisions I’ve ever made. I only wish I’d started sooner.”

With its proven structure, strong brand reputation, and ongoing investment in innovation, Diamond Home Support offers a practical and rewarding route into selfemployment for anyone seeking a long-term, home-based business.

Well Polished

WELL POLISHED, with its 5-star cleaning services, has literally been cleaning up over the last 12 months, by offering its expertise in more than 11,000 homes.

Well Polished is an introductory cleaning agency providing cleaning services to homes across the UK. In 2016, the company rebranded

and restructured with new management and in a short space of time, Well Polished grew to the strong network of 96 trading franchises that it has today.

The network boasts 86% UK coverage and with only 20 saleable territories left to sell, the company is confident they will achieve 100% coverage in the next 3 years.

As a family business, Well Polished strive for every franchisee to not only feel the benefits of a recognisable and reputable brand, alongside the more ‘personal, family feel’ approach they offer as a franchisor, but to also emulate this award-winning service to their clients.

The rapid success that Well Polished has achieved has been built on the foundations of innovation, breaking the mould in an old-fashioned marketplace and treating the cleaners with the respect they deserve. From implementing 21st century marketing strategies, embracing new technologies and ensuring every registered cleaner is paid significantly higher than the minimum wage – Well Polished strive to be a disruptive influence in a notoriously outdated industry.

franchise.well-polished.com

Jackson Fire & Security 65

IN AN INDUSTRY where reliability can mean the difference between safety and catastrophe, Jackson Fire & Security has spent over 30 years earning the trust of organisations across the UK. What started in 1991 as a small family venture in Mold, North Wales, has grown into one of the country’s most respected fire and security networks — a brand built not on rapid expansion, but on steady expertise, strong values, and a genuine commitment to protecting people.

From family roots to a national network

When the business first opened its doors, the Jackson family focused on supporting local companies with dependable fire protection services. Their attention to detail and personal approach quickly set them apart. As the business matured, the team recognised a growing nationwide need for high-quality, locally delivered safety solutions. This eventually inspired the launch of the franchise model, enabling carefully selected entrepreneurs to bring the brand’s standards and values into new regions.

Today, franchisees operate across the UK, each one trained to deliver the same level of professionalism that defined the original North Wales branch.

Safety solutions engineered for real-world needs

Jackson Fire & Security’s strength lies in the breadth and depth of its services. Rather than specialising in only one area, the company covers the full spectrum of fire and security protection - a rarity in the industry.

Fire

protection without compromise

Clients can access everything from fire alarms and extinguishers to emergency lighting and fire risk assessments. Systems are tailored to the premises, whether it’s a compact retail unit or a complex industrial site. Regular maintenance ensures all equipment continues to meet British Standards, legal requirements, and the rigorous expectations of the company’s engineers.

Security designed for the modern world

Security technology has transformed dramatically over the years, and the company has evolved alongside it. Jackson Fire & Security installs and maintains CCTV, intruder alarms, and access control systems, many enhanced with smart features like appbased control panels and remote

monitoring. With 24/7 monitoring available, businesses benefit from continuous oversight and rapid response should an incident occur.

The franchise advantage

Franchisees receive comprehensive technical training, marketing support, and ongoing operational guidance. This approach ensures that every branch — whether newly established or long-running — upholds the same quality standards that built the company’s original reputation.

Why the brand continues to stand out

Many businesses provide fire protection. Others specialise purely in security. Jackson Fire & Security’s ability to combine both — and do so with consistent quality — is one of the reasons the company has remained such a trusted name.

One provider for complete peace of mind

Working with a single team for both fire and security reduces complexity for clients. Rather than juggling multiple contractors, businesses get one coordinated service, one maintenance schedule, and one expert point of contact.

Solutions shaped around the customer

Every property poses unique risks. The company’s engineers take time to understand each site, offering tailored recommendations instead of “one-size-fits-all” packages.

A culture of compliance

Accreditations such as BAFE and SSAIB reflect the organisation’s dedication to meeting the highest industry standards. For clients, these credentials provide confidence that their systems are both compliant and correctly maintained.

Innovation as a constant

From cloud-based CCTV to streamlined digital service portals, the business continually explores ways to simplify safety management and enhance longterm reliability.

Service with a personal touch Despite its nationwide presence, the company has retained the warmth and attentiveness of its family-run origins. Franchisees build lasting relationships with local clients, guided by transparency, responsiveness, and a genuine sense of responsibility.

Looking ahead: a future built on strong foundations

As Jackson Fire & Security continues to expand its franchise network, the company remains focused on the principles that shaped its success: dependable service, technical excellence, and innovative thinking. With a long-standing heritage and a forward-looking mindset, it is well-positioned to keep supporting organisations across the UK — protecting people, property, and peace of mind for many years to come.

RECHARGING YOUR NETWORK

WHO ARE FRANCHISE RESALES?

Franchise Resales is the UK’s only dedicated broker specialising exclusively in franchise resales. For nearly two decades, we’ve supported buyers, sellers, and franchisors with a professional, structured and results-driven approach to buying and selling franchise businesses.

Our team understands franchising inside out — the legal, financial and operational frameworks that sit behind every sale. This means smoother transactions, better outcomes, and a vastly improved experience for everyone involved.

WHAT WE DO

We manage the entire resale process from start to finish — from valuation and confidential marketing to buyer qualification, support and completion. We also proactively find buyers through our extensive, wellmaintained database of engaged prospects.

Our systems are built for the franchising world, making each stage clear, structured and fully aligned with the needs of your network.

FOR SELLERS FOR BUYERS

Buying a franchise should feel exciting, not overwhelming. We guide buyers through the process with clarity, transparency, and support — helping them understand the business, assess funding, and move forward confidently.

Top 3 Buyer Benefits

“I don’t understand what I’m looking at” No Guesswork

“I don’t know the process” Guided Every Step

“Is this a safe business?” Safe, Qualified Opportunities

Buyer Testimonial:

“The team at Franchise Resales made buying my business straightforward. Clear information, quick communication and genuine support. Couldn’t fault them.”

— Verified Buyer

We handle the entire resale journey — valuation, marketing, qualification, negotiations and completion — so sellers can focus on running their business.

Top 3 Seller Benefits

“I don’t know what my business is really worth” A marketing price you can rely on

“I can’t handle loads of unqualified enquiries” Only serious, financially prepared buyers

“This whole process feels complicated and overwhelming” A clear path through a complex process

Seller Testimonial:

“From valuation to completion, Franchise Resales handled everything. Professional, proactive and genuinely invested in achieving the right result.”

— Verified Seller

FOR FRANCHISORS

Managing franchisee resales shouldn’t slow down your network. We act as your dedicated resale partner — plugged into your processes, protecting your brand, and supporting your network from enquiry to exit.

Top 3 Franchisor Benefits

“We need consistency across our network” A structured resale process for every franchisee

“We need buyers who fit our brand” Brand-aligned marketing and fully vetted buyers

“We need proper support around resales” A partnership approach that works as an extension of your franchise team

Franchisor Testimonial

“Franchise Resales has transformed our resale process. Their professionalism and communication give us complete confidence across the network.”

— Verified Franchisor

Caprinos Pizza

Caprinos Pizza is one of the UK’s fastest growing franchised pizza brands with nearly 120 UK stores, championing innovative flavour combinations at affordable prices.

Turtle Tots

LAUNCHED in 2011, Turtle Tots is a unique swimming programme that begins with aqua-natal yoga for mumsto-be, and continues with specialist baby and toddler classes. It has since expanded to include lessons for children up to 7 years old. Swimming is a life skill every

person needs, the younger we start to learn the safer everyone is around water. The Turtle Tots network of over 50 franchisees across the UK, Ireland and the UAE find it hugely rewarding to teach thousands of children every week, knowing they are making an important difference to young families, through their businesses. With the launch of the first Turtle Swim Centre in 2025, Turtle Tots is excited to have extended its

franchise offering. Franchisees can either choose to hire pools from external providers, or for a higher investment they are able to open a Turtle Swim Centre of their own with the support of the head office team.

Turtle Tots has opportunities in the UK and is expanding in the Middle East. Please get in touch for further details of franchise opportunities.

turtletots.com/uk/franchisingopportunities

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Pink Spaghetti

Pink Spaghetti provides a home based, low investment virtual assistant franchise focused on high earning potential, healthy margins, flexible hours and proven business systems.

Poppies 61

Poppies offers a proven management franchise helping people build successful local cleaning businesses with employed teams, strong support, and 45 years of trusted brand heritage.

Football Fun Factory

FOOTBALL FUN FACTORY Franchising

was co-founded by James Cutting and Jonny Martin with a clear mission: to create the world’s leading children’s football coaching organisation, by putting enjoyment and child development at the heart of every session. What began as a single programme in Cambridgeshire has rapidly grown into one of the UK and Ireland’s fastest-expanding children’s activity franchises, now delivering fun-filled football experiences to tens of thousands of children each week.

The franchise offers a range of innovative programmes, from weekly training and holiday camps to toddler sessions and

The UK's leading conference for SMEs, fast-track start-ups and high growth business owners

birthday experiences. All experiences are designed around the philosophy that football should be positive, inclusive and confidencebuilding for every child, regardless of ability. Franchisees operate in exclusive territories with comprehensive support, including training, technology systems, marketing frameworks and a proven operational blueprint. What sets Football Fun Factory apart is its unwavering commitment to fun-first coaching, its vibrant brand identity, truly unique football inflatables and its scalable franchise model that thefootballfunfactory.co.uk

empowers individuals from all backgrounds to build meaningful careers in their communities. Franchise options include a Management Franchise, Head Coach and even an option to develop a second income, by operating the business part-time. The main requirement is a huge passion for making football fun for children.

Townhouse

Europe’s fastest growing beauty brand, Townhouse earns exceptional repeat customers through flawless treatments, trusted consistency, and premium experience, driving strong unit economics and confident multi site franchise expansion.

FASTSIGNS

FASTSIGNS helps businesses ‘Make Their Statement’ by providing high-quality, impactful signage solutions. “We know that by helping our customers’ brand to shine, ours does too”

LAUNCHED in Dallas, Texas in 1985, FASTSIGNS established a managementstyle franchise model focused on signage, graphics and visual communication. The brand reached the UK in 1995, providing British entrepreneurs with a creative, technology-driven business opportunity.

Today, we have helped over 800 franchisees worldwide to develop businesses in the creative, technology-focused signage industry. With 23 centres operating in the UK, we are a leader in the £3.5 billion global visual communication market. Our excellence in supporting our network has also been recognised

by the British Franchise Association awards programme, having been shortlisted in their awards for four consecutive years.

FASTSIGNS is driven by the philosophy, “We know that by helping our customers’ brand to shine, ours does too.” We help businesses to ‘Make Their Statement’ by providing high-quality, impactful signage solutions. These range widely, covering illuminated exterior

building signs, essential directional signage, decorative interior graphics, vehicle graphics and printed marketing materials.

Franchisees manage the consultative process, guiding clients through everything from initial design concepts to final installation. FASTSIGNS offers a comprehensive management-style business opportunity. Crucially, specific industry experience is not required, as we provide an intensive, comprehensive training programme designed to bring franchisees up to speed rapidly and prepare them to excel.

The UK network is supported by a dedicated team of industry professionals. This expert team effectively acts as a bridge, taking the international offerings, including advanced technology, global supplier relationships, business management systems and training, meticulously tailoring them to fit the specific needs of the UK market. This approach ensures that UK franchisees benefit from the capability of a major international brand while receiving a national support service.

Banana Moon Day Nursery 57

UK nursery group’s 15-year franchise journey has seen them grow into a nationwide network of over 50 nurseries – proving that when passion meets purpose, the sky’s no limit!

WHAT BEGAN as a family’s mission to create quality childcare has evolved into a thriving franchise network spanning the UK. Today, three generations lead the business, supporting franchisees to grow – with exactly half now running multiple Banana Moon nurseries of their own.

Their second consecutive Elite Franchise Top 100 ranking rounds off a big year for Banana Moon. Read more about their success story and why 2026 could be your year to make a difference!

Shooting for the moon

Banana Moon Day Nursery was established in 2006 and began to franchise in 2010. To mark their 15year franchising milestone, they’ve been taking a moment to reflect. Throughout the year they’ve been sharing 15 brand promises that have shaped their journey. These promises include:

15 years of growing together as a franchise

Banana Moon offers franchisees a reliable, scalable business opportunity in a sector that’s in hot demand. They’re proud to be the only BFA ‘established’ nursery group franchise. They were also recognised in this year’s Top 20 Large Nursery Groups in the daynurseries.co.uk awards, for the second consecutive year.

A testament to the success of their business model is the fact that 50% of their franchisees manage multiple locations, with several moving onto their third territories. As well as appealing to franchisees looking to own and operate multiple locations, Banana Moon’s strong reputation and proven model makes it a brilliant option to include within a wider portfolio of trusted brands, under a MUMBO (multi-unit, multi-brand operator) model.

15 years of feeling part of a family

Banana Moon proudly remains a family business and upholds the same vision and values it started

out with. The idea first took shape when Managing Director Mark Bates struggled to find a quality nursery for his own child.

Today, three generations of the Bates family – Mark, Mike (Mark’s dad and co-founder) and Josh (Mark’s nephew) – continue to drive the business forward with one shared goal: to make Banana Moon ‘The Most Loved’ nursery group and franchise.

Banana Moon knows that highquality childcare and successful businesses go hand in hand with well-trained, supported and happy franchisees and teams – the wider Banana Moon family that bring their values to life every day.

15 years of building communities, not just businesses

Banana Moon believes it’s their responsibility to support communities in ways that reach beyond providing exceptional childcare. They’ve introduced a number of safety initiatives under the ‘Bright futures’ title:

• Little hearts, bright futures (2023) – Installed an automated

external defibrillator (AED) in all nurseries

• Big moments, bright futures (2025) – Equipped all nurseries with a LifeVac anti-choking device

They were presented with the Natalia Shvarts QFP Community Builder of the Year Award for 2025, with their ‘Little hearts, bright futures’ initiative being key to this recognition.

A bright future 2025’s continued growth shows just how passionate Banana Moon’s franchisees are about their mission to inspire a generation. But it’s not just been a year of reflection, it’s been a statement of intent for many more successful years of franchising to come.

Why become part of this growing franchise?

• Proven business model

• Access to an established brand

• Ongoing nursery guidance and business advice

• Property search support

• Bespoke curriculum

• Banana Moon Training Academy

• Bespoke marketing plan using data and insights

• Equipment package, including CCTV and biometric systems

Banana Moon’s sights are set firmly on the future – and helping more and more franchisees shoot for the moon!

bananamoonfranchise.com

FOR THE MOON SHOOTING

Mark Bates, Managing Director of Banana Moon, explains how strong support, family values, and innovative tools are driving growth across the UK childcare franchise network

BANANA MOON has quietly built a reputation as one of the UK’s most trusted childcare franchises, combining family values with operational rigour.

Managing Director Mark Bates, says a focus on quality, strong franchise support, and innovative technology is driving growth, meeting sector challenges, and shaping the next generation of early years education.

“At Banana Moon, we pride ourselves on offering high quality nursery settings for children and delivering professional, consistent support for our franchisees. Our growth strategy has not been as aggressive as other franchises, and we have always remained consistent with a desire for quality over quantity. Our values were

established almost 20 years ago, when I became a parent and struggled to find great early years education in a secure, nurturing environment: and that is still our focus today.”

For Mark, relationships underpin every decision, and allow Banana Moon to differentiate itself in a crowded UK childcare market. By putting support and quality first, the brand has built trust among franchisees and families alike.

“Everything we do is about strong relationships: with our franchises, the families who choose Banana Moon nurseries and our trusted partners. We remain actively involved in each of our units and provide tailored, hands-on support to ensure each franchisee and nursery receive the guidance they need to succeed.”

The franchisee profile

Becoming a franchisee doesn’t necessarily require a background in education or early years care. It’s more about the attitude you bring to it, says Mark.

“Whilst you don’t need a background in early years, you need the compassion, open mindedness and fortitude to support little minds as they move through the nursery and thrive.”

It’s hardly a trade secret, but running a nursery is demanding, he says.

“In those early days, you’re often wearing several hats at once: learning the sector, managing

people, providing nutritious meals, and building trust in your community. That level of involvement and resilience really sets the foundation for long-term success.

“If you want to make a positive impact locally and you’re committed to putting in the effort, you’ll fit right in at Banana Moon.”

Operational support and evolving systems

Franchisees are always keen to know the type and level of support that will be available to them when they sign up, and Mark believes the Banana Moon package provides a

point of difference.

“Over 15 years of franchising, we’ve learned that what franchisees want is a clear partnership with us, and to know they are listened to, he says. “We continuously reflect on our vast support model, which includes property, recruitment, operations, early years, marketing and finance.

“Our Banana Moon Training Academy has grown massively, and we’ve invested in clear operational guidance and more specialist roles. It means franchisees get the right help, at the right time, from people who know the sector inside out.”

Balancing standards with local autonomy

The key focus of the Banana Moon relationship with a franchisee, is to set the standard for the brand from the outset, which aims to go beyond the statutory set of Government requirements.

Support tools include a bespoke curriculum, operating manuals, a full-service marketing agency, and robust safeguarding systems that support franchisees to stand out in the market.

“Families know exactly what Banana Moon stands for, and that trust really matters. We’ve even had parents move from one end of the country to the other and deliberately choose another Banana Moon because they know they’ll receive the same high standards of care, warmth and reassurance wherever they go. That’s something we’re really proud of.”

Growth through culture and support

Mark attributes much of Banana Moon’s growth to its culture.

“A huge part of our growth has come from simply doing what we say we’ll do. We’ve built a reputation for being downto-earth, family-focused and

WE’VE BUILT A REPUTATION FOR BEING DOWN-TO-EARTH, FAMILY-FOCUSED

AND GENUINELY SUPPORTIVE

genuinely supportive: not just at the start of someone’s franchise journey but every single day they’re with us.”

Experience from franchisees that have worked elsewhere in the sector has helped reinforce Banana Moon’s commitment to its culture and has perhaps highlighted the difference in approach.

“We’re a people-led business, you won’t find us firing off generic emails or directing franchisees back to a handbook when they need help. Our door is always open, and our franchisees know that their voices are heard. That culture of honesty, openness and partnership is a major reason we continue to grow steadily and attract people who genuinely care about children, early years education, and their local community.”

Tackling sector challenges

As the network expands it will inevitably bring operational

pressures, and the Banana Moon structure will come into its own to help franchisees recruit, onboard and deploy new staff.

“Our Operations Department works closely with the network to establish the challenges they are facing and ways in which they can be overcome. We have a bespoke recruitment platform to support franchisees with sourcing quality candidates, which in turn means their staff deployment within the nurseries is very effective. We have seen employees returning to Banana Moon from other nursery groups due to our staff wellbeing pledges and our commitment to our play-based curriculum.”

Cost management is also a priority.

“I personally want to ensure that our approved suppliers are providing our franchisees with the best offers and rates to support them with the rising operational costs. The challenges are real, and we’re not afraid to talk about them. We’re sharing smarter ways to manage costs and we’re using

our collective voice to contribute to sector conversations. No one in our network faces these challenges alone: we work through them together.”

Innovation and community

The broader mission of the brand acts as the anchor for every decision, which creates consistency in approach and application in regard to curriculum, safety, partnerships and community building.

“Our mission is clear: to inspire a generation and create a world of memories. Every new idea and every initiative is guided by that mission. We’re always looking for ways to give children richer, more meaningful experiences, whether that’s through evolving our curriculum to include more creative and hands-on learning, developing outdoor education spaces, or building strong community partnerships that help children feel connected to the world around them.”

What’s next?

The future of the sector is bright, according to Mark, as is Banana Moon’s.

“Childcare franchising has a strong future. Families value safety, reliability and quality, and we want Banana Moon to stay at the heart of that. We will continue aiming to be the most loved, most trusted, and most people-centred franchise in the sector. As new models and technologies come along, we’ll keep evolving, but we won’t lose the family values that make us who we are.

“Ultimately, it’s about more than childcare: it’s about shaping experiences, inspiring children, and building a sense of community that stays with families long after they leave our nurseries.”

With 100 locations nationwide, Greensleeves franchisees and local operatives now treat over 100,000 lawns throughout the UK.

Greensleeves Lawn Care

FOUNDED in 1998, Greensleeves has established itself as the lawn care franchise of choice for both franchisees and customers alike. The company has 17,000+ reviews on Trustpilot, with an overall rating of 4.8*. What’s more, 95% of reviews left by customers rate Greensleeves as excellent. And, to demonstrate how effective its lawn care services are – and how franchisees benefit from long-term repeat business – four out of the 10 original customers from 1998 are still using Greensleeves over 25 years later! With 100 locations nationwide, Greensleeves franchisees and local operatives now treat over 100,000 lawns throughout the UK. This recurring income makes for a compelling franchise proposition, especially as the entry fee is just £9,995 + VAT. Moreover, new starters can begin operating from a home-base with very low overheads, earning from day one then scaling up to a multi-van business with greater returns to boot.

So, if you enjoy the outdoors and love that feeling of satisfaction when you and your customers see the results of a job well done, then lawn care might just be for you. Let’s be honest, you may not have immediately thought you’d start a lawn care business this year, but you may just change your mind when you hear about the support, work-life balance and earning potential associated with running a Greensleeves franchise.

The journey begins with a twoweek induction programme: one week at Greensleeves’ dedicated training centre and the second on lawns in the franchisee’s territory. This training covers everything from sales, marketing, and administration to financial planning and health and safety.

As a Greensleeves franchisee, you’ll have a dedicated Business Development Manager (BDM) for local support, offering regular face-to-face guidance to grow your business. BDMs spend at least 85% of their time with franchisees, ensuring personalised assistance that sets Greensleeves apart.

The company also has a head office administration support team to handle enquiry calls and emails, and who will also provide administrative support. The same team will handle franchisees’ product orders and liaise with suppliers to arrange deliveries on their behalf.

to manage all aspects of their business. More than anything else, it minimises the amount of time needed to be spent on admin and allows them to concentrate on growing their business.

Greensleeves underwent a complete rebrand at the start of 2024, featuring significant investment in a brand-new website, customer portal, and comprehensive lawn care packages for customers. The website features an innovative lawn and hard surface measuring tool, enabling customers to access instant quotes and sign up online within minutes.

MyLawnCare, Greensleeves’ dedicated customer portal, offers customers the ability to view images of their lawn post-visit, make payments, view reports and get recommendations for issues affecting their lawn’s health. Customers are also able to upgrade their lawn care package or purchase additional services via the portal.

Greensleeves has consistently grown year-on -year, with 2025 no exception. Through investment in people, software development, training and advertising – amongst many other things in the pipeline – the company will maintain that rapid increase in its franchisees revenues. If you’d like to be a part of the next chapter of growth, get in touch with Greensleeves today.

Meanwhile, the franchisor’s marketing team launches local campaigns, often generating customer sign-ups during the second week. Greensleeves’ central marketing team also handles digital marketing platforms including website, social media, and paid advertising campaigns to generate leads for new customer acquisition. greensleevesfranchise.co.uk

One of the main benefits of joining a franchise – and especially one as large as Greensleeves, which is also part of Neighbourly, the world’s largest group of home services brands – is infrastructure. It’s at a scale beyond independent businesses, and means you operate your own local business but with the backing, systems, IT and operations of a corporate entity. A good example of this is Greensleeves bespoke CRM system, which enables franchisees

Black Sheep Coffee

STARTED in 2013, university flatmates

Eirik and Gabriel decided to #LEAVETHEHERD, and embark on an exciting coffee adventure. Black Sheep Coffee’s mission is to challenge the big corporate brands and rid the world of boring, average tasting coffee. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta coffee, and the only brand in the UK with this signature bean.

With recent wins at the London Coffee Festival for Best Multiple Operator of the Year and at the QSR Awards for Best Brand Transformation, Black Sheep Coffee continues to bring its rebellious attitude to every touchpoint, shaking up the industry and challenging the status quo.

Black Sheep Coffee now operates 130 stores globally, with franchise commitments to open nearly 200 more in the next 5 years, providing franchisees with their own opportunity to rid the world of average tasting coffee. To explore their last remaining Franchise territories, click below!

Own Boss!

#LEAVETHEHERDBEHIND

Explorer Franchise by Hays Travel

LAUNCHED IN 2005, our aim was to provide aspiring entrepreneurs with affordability and flexibility from a platform that adapted to their individual lifestyles and ambitions. We were delighted to branch out and develop this approach when we became the only Hays Travel-owned travel franchise in 2021. Now celebrating our 20th Anniversary, our message remains, and we are proud to say that over 150 ABTA-bonded franchise partners are thriving from the comfort of their homes.

How we work

We believe that passion is a driving force behind success, which is why no experience is required to become an Explorer franchisee. If you are passionate about travel and want to help others create unforgettable memories, our bespoke Explorer or Explorer Pro

packages will provide you with everything to make this possible - from back-office systems to website creation. Plus, our British Franchise Association membership and ABTA bonding are in place to reassure your customers that their bookings are safe and secure – highlighting our franchisees as ones to trust. With access to over 300 trade suppliers, our franchisees also have the best choice to offer their customers.

All of our franchisees have the opportunity to attend travel events, earn high commissions, take holidays at discounted rates, receive booking incentives, and enjoy exclusive industry perks like overseas trips.

Training and support

Developing a new business can be both exciting and overwhelming, particularly if you are entering a new industry. Our five-day induction, provided by our awardwinning Learning and Development team, is specifically designed for those new to travel. All franchisees also embark on a mandatory

six-week mentorship scheme with a dedicated business coach, designed to instil confidence when it comes to attracting bookings and developing a growing client database. By this stage, your knowledge of the travel industry will give you the confidence to push your business forward, but the training and support does not stop there. In addition, Explorer franchisees have the unique advantage of access to a wealth of expertise from Hays Travel’s Head Office, with departments like social media, marketing, IT, and more.

Although our franchisees are home-based, we encourage and maintain a friendly, family environment and prioritise the personal growth and wellbeing of those in our community.

Why Explorer Franchise by Hays Travel

We believe that becoming an Explorer franchisee goes beyond running a business. You gain the freedom to chart your own course – to craft a career that resonates with your personal aspirations, all

the while backed by the reputation, investment, resources, technology and insight of the UK’s largest independent travel agency, Hays Travel.

We provide everything you need to grow a profitable and sustainable business at the same time as prioritising your work life balance. Many of our top earners operate their business to fit in around other commitments and a full family and social life.

Explorer Franchise by Hays Travel are delighted to be in the Elite Top 50 and we would love for you to be a part of our amazing business. Whether you’re looking for a new challenge, a flexible lifestyle, or an uncapped earning opportunity from a low-cost franchise, we’re here to support you every step of the way.

Barking Mad

ESTABLISHED in 2000 as the original alternative to kennels, Barking Mad Dog Care has grown into the UK and Ireland’s most trusted dog home boarding service, as independently verified by Trustpilot.

The multi award-winning brand attributes its success to first class customer service, systems, support, processes and innovation.

Barking Mad’s large and supportive network of franchise owners coordinate canine holidays

and recruit a community of carefully selected dog-loving host families. These are the men and women who care for the dogs while their owners are away.

Spending every rewarding working day with adorable canines, and fellow dog lovers, is a dream come true for franchisees. They reap the rewards of a successful and flexible career, with loyal, repeat business in a growth industry.

Barking Mad’s support team are specialists in all areas, from

dog behaviour to accounts and licensing, guiding franchisees along every step of their business journey. Widely recognised across the sector and franchise industry, Barking Mad franchisees delight thousands of happy customers (and their four-legged friends) every year.

If you’re looking for a lifestyle with flexibility, a growing full-time income and the rewards of making a really positive difference to the lives of dog lovers, why not find out more today.

barkingmad.uk.com

Franchise Lawyers Who Turn Your Vision Into Reality

Do you need legal support but are not yet ready for an in-house legal department? Do you have an in-house legal team who needs additional resource or support with ad-hoc projects?

Our team of expert franchise lawyers can help you:

• Manage your renewals

• Manage your resales

• Guide you through difficult conversations with franchisees, franchise disputes or potential franchise disputes

• Assist with closures or terminations

• Provide practical advice when you need it! Contact Natalia 07946 220 375 nshvarts@excellolaw.co.uk

We get to know your business and your team in order to support you on your growth journey! We are passionate about your success!

Contact Gurmeet 07711 450 175 gjakhu@excellolaw.co.uk

Pitman Training

PITMAN TRAINING is one of the UK’s leading career-focused training providers, with an almost 200year long-established reputation for helping people transform their careers. An award-winning and widely recognised brand, Pitman partners with entrepreneurs who want to change people’s lives through education.

Network-wide revenue is in line with 2024 with both franchisor and franchise partners forecasting

GoodOaks Homecare

continued growth into 2026. Much of this success stems from an increase in corporate clients, including organisations such as the NHS, Amazon, and numerous SMEs and funded revenue.

Pitman has continued to deliver an exceptional student experience. State-of-the-art training centres, 24/7 support, and formal graduation ceremonies for every learner have helped differentiate the brand and strengthen its reputation for premium training.

Pitman is looking for people who care about their community and share the passion for transforming lives through education to launch their very own Pitman Training centre. Is that you?

pitman-franchising.com

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Swimtime

ESTABLISHED in 1998, franchising since 2002, Swimtime has a proven track record as one of the most successful swim schools in the UK; delivering lessons to over 20,000 swimmers a week, of all ages and abilities through their own, internationally recognised Learn To Swim Pathway.

As a member of the International Swim School Association (ISSA),

Swimtime is helping to shape the educational and strategic direction of the industry. This means Swimtime is part of a thriving global community that is committed to improving the health and well-being of children all over the world.

The technology that powers Swimtime is Swimcloud, a custom version of FranScape. This multiaward-winning automation

Walfinch

WALFINCH is redefining home care, helping franchisees run thriving businesses and supporting their teams to deliver exceptional home care. We believe no-one is too old to live life to the full. Just a little activity every day, no matter how small, makes a world of difference. For franchisees, home care has

year-round demand where you’ll have access to multiple revenue streams. Joining Walfinch gives you access to a proven system, including training, mentoring and marketing support to achieve your goals.

“I wanted out of my previous role and didn’t have the confidence to go on my own. Being part

platform manages the entire customer journey automatically, delivering an exceptional customer experience. The technology has empowered franchisees to run more profitable and larger businesses with lower overheads, with a number of franchisees now operating multi-unit franchises as a result. The technology has won numerous global awards and led to Swimtime becoming a 5-star Franchise Satisfaction Brand.

As a brand, Swimtime believes in franchisees running the best businesses for their customers. This combination of a proven business model and a powerful set of tools to manage their business sets Swimtime apart from competitors.

swimtime.org

of a franchise, I had support…I never imagined I was going to be multi-territory!” Sarah Wickham, Managing Director, Walfinch West Suffolk, Walfinch Suffolk Coastal, and Walfinch Norwich.

Small steps or big leaps, Walfinch helps everyone thrive whatever support they need.

A Walfinch franchise enables you to supply the growing, underserved home care market at the same time as controlling your own time and making a genuine difference to your community, while earning a good living. Few businesses offer this combination of rewards.

Take the first step today and contact us for more information.

EweMove Sales & Lettings

Hybrid estate and lettings agency, EweMove, offers guidance - as a single point of contact - to customers going through the full sales or lettings journey

EWEMOVE, established in 2013, is a multi-award-winning hybrid estate and lettings agency franchise that has helped hundreds of people launch and grow their own estate agency businesses. The brand combines the flexibility of a virtual office with the high-touch service of inperson customer support, giving franchisees the freedom to run a

modern business with traditional, people-focused values.

EweMove’s innovative model allows franchisees to guide customers through the full sales or lettings journey as a single point of contact. This approach is a major differentiator in an industry where customer experience can vary widely. It is one of the key reasons why EweMove franchisees have earned thousands of 5-star

Trustpilot reviews and, in some cases, even inspired clients to join the network themselves.

Technology sits firmly at the heart of EweMove’s service. The brand’s property and customer management system streamlines administration, freeing franchisees to spend more time supporting buyers, sellers, landlords and tenants. As franchisee Amy Dodd notes, “estate agency is about people, not just property” — and EweMove’s systems allow her to focus on delivering a consistent, personal experience.

The franchise offers four core revenue streams: property sales, tenant finding, lettings management, and referral rewards through mortgage and conveyancing partners. This diversity not only protects franchisees’ incomes in changing markets but also builds long-term business value.

Around three-quarters of EweMove’s 170+ branches had no previous estate agency experience before joining. They benefit from comprehensive training and ongoing support from EweMove’s head office - known as the Sheep Pen - as well as the wider PLC parent company, The Property Franchise Group, the UK’s largest property group.

EweMove is also recognised as one of the UK’s top agencies, having won more than 40 industry awards, including the EA Masters triple crown for the third year running, outperforming over 13,000 agencies nationwide.

ewefranchise.com

Kaspa’s Desserts

If a tasty dessert is one of your guilty pleasures in life Kaspa’s Desserts is more than capable of attending to your needs

FOUNDED IN 2012 by visionary entrepreneur and CEO Azhar Rehman, Kaspa’s Desserts has established itself as the fastest-growing dessert brand in the UK; recently recognised as QSR 2025 Best Dessert Brand of the Year and 2024 Most Loved Eating Out Dessert Brand (Savanta). Combining a vibrant, familyfriendly atmosphere, the brand has captivated the hearts of dessert lovers nationwide.

Central to Kaspa’s success is its exceptional commitment to cultivating exceptional customer relationships. The brand operates on the principle that its patrons are not mere customers but vital stakeholders in its identity. These developments reflect Kaspa’s adaptability and its focus on inclusivity, ensuring it meets the evolving preferences of a diverse customer base.

A unique approach to quality and innovation

Kaspa’s Desserts distinguishes itself through its ownership of a dedicated manufacturing unit, a strategic advantage that empowers the brand to maintain uncompromising quality control. This facility facilitates the development of new, indulgent products while enabling costefficient menu management. By integrating production with operations, Kaspa’s ensures its offerings remain both dynamic and

cost-effective, bolstering its robust and scalable business model.

Operating an extensive portfolio of over 100 restaurants across the UK, Kaspa’s Desserts is committed to ambitious expansion. The company has announced plans to double its domestic footprint while actively pursuing growth opportunities in international markets. The brand’s current presence in Pakistan and Morocco exemplifies its ability to adapt to global markets, and its vision includes further expansion into regions such as the GCC, ensuring its world-class desserts reach a broader audience.

Franchise partnerships: a cornerstone of growth

Kaspa’s views its franchisees as an extension of its family, recognising their pivotal role in the brand’s success. The company’s franchise

model is underpinned by a philosophy of mutual growth and shared prosperity. Comprehensive support systems, including intensive training programmes, operational guidance, and financial governance, empower franchisees with the knowledge and resources needed to maximise success.

Kaspa’s commitment to its franchisees extends beyond operations. The brand leverages its economy of scale and supply chain efficiencies to provide franchisees with consistent access to premium ingredients and cost-effective solutions. This framework ensures reliability and value, no matter where every franchisee operates, contributing to Kaspa’s overall sustained growth.

Operational excellence and resilient supply chain

Characteristic of Kaspa’s Desserts’

long-term operational excellence is the brand’s resilient supply chain. From ingredient sourcing to final presentation, every step of the brand’s process adheres to rigorous standards. Significant investments in state-of-the-art technologies and ongoing team training reflect Kaspa’s dedication to exceeding industry benchmarks and delivering an unparalleled customer experience.

The resilience of Kaspa’s supply chain has been instrumental in navigating challenges, particularly during the COVID-19 pandemic and, by forging strong relationships with suppliers and logistics partners, the company has safeguarded the continuity of its offerings across locations. This proactive approach not only supports franchisees but also reinforces the brand’s reputation for reliability and excellence.

Employer of choice and a model for industry leadership

Kaspa’s Desserts is not just a franchise operator — it is a leader and an award-winning industrywide employer. This achievement stems from the brand’s deep commitment to workplace culture and ethos, extending to fostering a supportive environment where employees can flourish.

This dedication reflects Kaspa’s mission of delivering excellence. With a proven business model, strong operational foundations, and ambition for continued success, Kaspa’s Desserts has established itself as a benchmark for excellence in the global dessert market.

kaspas.co.uk

Mathnasium

One of the UK’s fastest-growing education franchises, Mathnasium delivers both meaningful impact and strong commercial potential

IF YOU’RE looking for a franchise that delivers both meaningful impact and strong commercial potential, Mathnasium stands out as one of the most exciting opportunities in the UK right now. Our centres help children build confidence and mastery in maths, while franchisees build sustainable, scalable businesses with recurring subscription revenue and trusted, year-round demand.

A business with momentum Over the past 12 months, Mathnasium has accelerated its growth, welcoming new franchisees in key regions and seeing more owners progress to multi-centre expansion. This reflects strong performance, a supportive leadership team and a business model built for

predictable income.

In 2025, Mathnasium was shortlisted for BFA Franchisor of the Year (Expanding) Award and achieved WorkBuzz 5-Star Franchisee Satisfaction, highlighting the strength and professionalism behind the brand.

Why families and franchisees choose Mathnasium

The UK’s £6.5bn tuition market continues to grow, with 40% of all demand focused on maths. Parents are increasingly concerned about confidence gaps, curriculum pressure and competitive 11+ preparation, a market representing over 100,000 families each year. Mathnasium’s UK developed 11+ programme and personalised learning plans meet that need directly, supported by a methodology refined over 40 years.

For franchisees, the opportunity includes:

• Reliable monthly revenue from a subscription model

• A globally recognised, trusted brand

• Proven teaching methodology and extensive curriculum resources

• A business aligned with long term, community driven demand

Support that sets franchisees up for success

Mathnasium has strengthened every stage of the franchisee journey, providing structured onboarding, operational training and hands on launch support. Clear performance insights, ongoing coaching and national marketing campaigns help franchisees attract families and build momentum from day one.

Built to grow with you

With prime territories available and more franchisees expanding into second, third and fourth centres, Mathnasium offers a clear pathway for ambitious owners to scale, backed by a global network of over 1,100 centres.

mathnasiumfranchise.com/uk

Monkey Music

ANGIE COATES, Founder and CEO of Monkey Music, first opened classes in London in 1993. As a first-time mum, Angie wanted to meet other parents and share her passion for music, while supporting early childhood development through sound, rhythm, and song. She created an original, age-specific musical curriculum for babies and pre-school children and today we can proudly say that more than a million families across the UK have experienced the joy of Monkey Music.

Every week, hundreds of specially trained teachers deliver our awardwinning 5-stage curricula (the ‘bible’ of Monkey Music) for children from newborn to 4 years old. Our world includes weekly classes, exclusive Monkey Music Club membership, holiday and seasonal workshops, birthday parties, nursery sessions, and a growing range of music, toys, and instruments available online.

At the heart of our success is a vibrant franchise network, powered by collaboration, creativity, and continuous support from our dedicated Head Office Support Team. Our Monkey Music Training Academy plays a key role in this,

providing ongoing professional development for all our franchisees, both new and established, ensuring consistency, quality, and innovation across the network.

We’re also proud to celebrate the success of our new online recruitment campaign, which has attracted an exciting wave of new franchisees and teachers eager to join the Monkey Music family and continue our legacy of musical learning.

Monkey Music Founder and CEO, Angie Coates, says:

“The thing about Monkey Music is that it’s a great place to be – and that’s because music has a powerful way of connecting people and touching emotions. For children, the benefits of music go far beyond enjoyment, especially when making music together with family and friends at our classes – thank you to everyone for sharing precious time together at Monkey Music!”

ANTHEA TURNER

PIERS LINNEY

AMY KNIGHT

LOUISE HILL SIMON WOODROFFE

Radfield Home Care

Radfield’s philosophy is that exceptional support translates directly into franchise partner success. And in an estimated £20bn UK home care market, that’s an important consideration

RADFIELD HOME CARE stands apart in the UK’s £20 billion home care market, delivering profitability with purpose. With three consecutive WorkBuzz Five-Star Franchisee Satisfaction Awards (2023, 2024, 2025) - an achievement no other UK care franchise has matched - Radfield has proven that exceptional support translates directly into franchise partner success.

The Ascent Pathway: your roadmap to success

What sets Radfield apart is the innovative Ascent Pathway, a structured development framework

that guides franchise partners through five distinct stagesfrom Venture to Legacy. This is a personalised roadmap with clear objectives for quality standards, marketing reach, and business performance at each stage. The results speak for themselves: Radfield achieved a remarkable 63% profit growth in 2025, whilst franchise partners benefit from the fastest break-even in the sector at just 9-12 months.

Proven quality, validated results

Every CQC-inspected Radfield office has been rated ‘Good’ or ‘Outstanding’ - a 100% success rate no other UK home care provider can claim. The company’s exclusive

private-pay focus (84% of revenue versus the 50% industry average) ensures sustainable margins of 1520% whilst enabling proper Care Professional compensation. The proof is in the retention: Radfield achieves just 4.2% staff turnover compared to the 28.3% sector average.

Recognised by Elite Franchise magazine as #44 in the UK’s Top 100 Franchises - climbing from #97 in 2018 - and winning the Princess Royal Training Award in both 2022 and 2025 for onboarding programmes, Radfield combines family heritage in care since 1982 with cutting-edge innovation including AI-powered support tools and Connected Care technology.

Discover how Radfield’s proven systems and award-winning support can help you build a profitable care business that makes a genuine difference.

radfieldhomecare.co.uk/franchise

Rainbow Restoration 43

Rainbow Restoration UK helps people and businesses recover after disaster, offering a resilient, recession-proof and purpose-driven franchise built on technical excellence and trusted national partnerships. 11-12 MARCH 2026 | LONDON

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Drain Doctor

Drain Doctor believes in providing quality work at honest prices. It is proving to be a winning formula for the drainage and plumbing company

THE DRAIN DOCTOR story begins in the United States in 1970, when sister company Mr. Rooter® opened for business, quickly establishing a reputation for performing quality work at honest prices. Using the same proven business model and franchise systems that were developed in the States, Drain Doctor launched in the UK in 1994. Since then, it has become the nation’s largest full-service emergency plumbing and drainage company, working in both the commercial and domestic sectors.

Just like its sister company in America, Drain Doctor is fully committed to maintaining a reputation for delivering the highest level of customer service. In fact, Drain Doctor is the UK’s most trusted drainage and

plumbing company, achieving a 5 star ‘excellent’ rating on Trustpilot. This is testament to the high quality, essential work Drain Doctor’s local engineers complete on a daily basis.

Reactive and remedial drainage and plumbing services have always been, and always will be, in demand from homeowner and business owners alike. And that will never change. Drain Doctor is perfectly positioned to be the goto professional, trustworthy, local drainage and plumbing company in your area.

The Drain Doctor business and brand has thrived through some of the harshest of economic climates, always serving its UK customers with the same commitment to world-class service.

The Drain Doctor model has been designed so that franchisees can

build a long-term, sustainable, multi-van operation. Choose Drain Doctor and you will have the potential to earn a six-figure salary. What’s more, due to streamlined systems and a dedicated backoffice support team, driven individuals can build a Drain Doctor business without having any previous plumbing or drainage experience.

Drain Doctor is only looking for the best franchise partners to work with - you need drive, ambition, and a dedication to following a proven business model. Instead of industry experience we are looking for you to be a real ‘people-person’ showing empathy and inspiration to customers and colleagues alike.

Upon joining Drain Doctor, new franchisees begin a 12-week intense support programme to ensure they are ready to launch their business the right way. This includes 2 weeks of residential training at Drain Doctor’s National Training Centre for a comprehensive course in business operation and technical competence.

Following training, each new franchisee has the support of a dedicated business development manager who will work alongside them, encouraging both business and personal growth. They will assist with anything business related, from recruitment to technical queries. They conduct

weekly catch-up calls, monthly review meetings and help franchisees set achievable annual business goals.

In short, Drain Doctor franchise owners work for themselves, but not by themselves.

And it doesn’t stop there. The Drain Doctor team is committed to facilitating ongoing development through regional meetings and an annual conference where you’ll enjoy a couple of days of networking, peer 2 peer workshops, keynote speaker sessions and much more, leaving you energised and full of ideas to take back and implement in your business.

Drain Doctor’s franchisees also

benefit from a dedicated marketing team who are on hand to support when generating new enquiries.

The company’s local marketing strategies have been developed to help franchisees gain maximum exposure within their territory. This is achieved by utilising their expertise in digital marketing, social media and public relations.

Franchisees will also be expected to implement a pro-active local marketing campaign to build relationships with local companies who require their services.

Drain Doctor franchisees have access to a number of sought-after national accounts. These national companies commission projects, which are undertaken by Drain Doctor franchise network.

Drain Doctor have developed 6 “Hot Start” territories which are now live and available for investment. Get all the benefits of Drain Doctor but with immediate momentum.

This is a robust business model that will be serving customers with the same enthusiasm for many years to come.

With limited availability in a mature franchise network, now is the time to join Drain Doctor.

draindoctorfranchise.co.uk

Puccino’s

Coffee franchise Puccino’s has built a loyal customer following by turning everyday coffee moments into something worth talking about

PUCCINO’S isn’t your average coffee franchise – it’s the brand that proves a great cup of coffee can come with a side of personality. Known for its exceptional quality and sharp sense of humour, Puccino’s has built a loyal customer following by turning everyday coffee moments into something worth talking about. From their clever branding to its friendly customer service, Puccino’s creates experiences that stick with customers long after their last sip. For franchise partners, Puccino’s represents a proven, profitable model with decades of success and a community that loves what they do.

Since opening their first store in 1995, Puccino’s has carved out a unique niche in the competitive

coffee market. Primarily known for their kiosks and small-format locations in key railway hubs, the brand has become a trusted part of daily life for commuters across the South-East of England. Puccino’s aren’t just growing – they’re evolving. Looking ahead, the brand is focused on expanding their reach in the travel sector while making exciting inroads into leisure destinations.

This growth and innovation are further strengthened by Puccino’s position as part of the Massimo Zanetti Beverage Group (MZBG). Renowned globally as a leader in the coffee industry, MZBG operates in over 110 countries and has a portfolio of more than 50 brands, including Segafredo –and, of course, Puccino’s. As the group’s most successful franchise

brand, Puccino’s benefits from world-class resources and scale, complementing their 30 years of franchising expertise. As a result, Puccino’s provides their franchise partners with the tools, confidence, support, and backing needed to thrive in an ever-changing market. Puccino’s are seeking passionate and driven entrepreneurs—whether aspiring or established—who are ready to grow with a brand they believe in. Ideal franchise partners share Puccino’s ambition, values, and a passion for growth and innovation.

To ensure every franchise partner is set up for success, Puccino’s offers a comprehensive induction program that includes turnkey store opening support, thorough training for partners and their teams, and seamless integration into a trusted franchise network. Each franchisee is paired with a dedicated operations manager to provide guidance and support at every step. Beyond day-today operations, Puccino’s takes a collaborative approach, working closely with partners on business reviews, financial planning, and strategies to maximize growth and profitability. With proven systems, robust support, and a passion for great coffee, Puccino’s offers entrepreneurs the opportunity to thrive in the fast-growing coffee industry, through a brand that customers love.

We Love Pets

Eighteen years on, the company has grown to 113 franchisees across the UK, delivering trusted, personal care to pets and their families every day

WE LOVE PETS is one of the UK’s leading ethical pet care franchises, built on a simple belief: Pets deserve the highest standard of care, and the people who look after them deserve the support to deliver it. Since beginning its franchising journey in 2007, the company has grown to 113 franchisees across the UK, delivering trusted, personal care to pets and their families every day. What sets We Love Pets apart

is its long-standing commitment to doing things properly. It was the first pet care franchise to receive ethical accreditation from The Good Shopping Guide, recognising the company’s focus on transparency, responsibility, and putting animals first. As part of the Better Business Act community, the business is committed to operating in a way that considers people, pets, and the planet.

We Love Pets is also focused on raising standards across the pet

care and franchising industries. The leadership team works with sector bodies, contributes to national publications, and joins events that support responsible franchising, believing the industry is stronger when knowledge is shared. Supporting franchisees is central to how the business operates. Every new owner receives a week of in-person training, followed by a structured Year 1 CPD programme, monthly support calls, quarterly reviews, and access to a dedicated Success Manager. Franchisees are supported by specialists in animal behaviour, veterinary care, business development, marketing, HR, and legal guidance, ensuring they never feel they’re working alone.

Innovation is another important part of how We Love Pets helps franchisees succeed. Its AIenhanced platform, We Love Pets Connect, streamlines admin, improves communication, and provides franchise owners with clear insights into their business performance.

With a warm family culture, national recognition, and ongoing investment in training, wellbeing, and technology, We Love Pets continues to set the standard for ethical, high-quality pet care franchising in the UK.

Pimlico Plumbers 39

Growing from a small family-run business into one of the country’s most recognisable brands, Pimlico Plumbers has built a reputation based on professionalism and impeccable customer care

FOUNDED IN 1979, Pimlico Plumbers has grown from a small family-run business in London into one of the UK’s most recognisable and trusted home-service brands. Built on a reputation for reliability, professionalism, and impeccable customer care, Pimlico Plumbers has become the gold standard in plumbing, heating, and property maintenance services. Today, its franchise model offers ambitious entrepreneurs the opportunity to partner with a brand that has dominated its sector for more than four decades.

Boasting an Excellent rating and over 10,500 reviews on Trustpilot, Pimlico Plumbers is backed by a legacy of consistent, high-quality service. Fuelled by ongoing innovation and a relentless commitment to customers, it remains a leader in the trade

sector. Its unmistakable fleet has become a symbol of reliability across London.

A proven, powerful business model

Pimlico Plumbers service model is built on rapid response, expert workmanship, and customer-first thinking, offering a comprehensive range of services including plumbing, heating, drainage, electrical work, carpentry, roofing, and general maintenance. With such a broad spectrum of services, customers know that when they call Pimlico Plumbers, they are contacting a one-stop provider capable of handling almost any home or commercial job.

Pimlico Plumbers franchisees benefit from a powerful infrastructure: dedicated marketing support, a 24/7 customer contact centre, training, and operational guidance refined over decades. This ensures franchisees can begin earning from day one while maintaining low overheads and structured pathways.

Pimlico Plumbers success is built on a simple yet highly effective model:

Customers make contact 24/7

The company’s established 24/7 contact centre ensures no opportunity is missed. Calls and enquiries are dispatched to franchisees, allowing them to deliver fast responses and exceptional service.

Setting the standard

From emergency call-outs to scheduled repair and installation work, franchisees arrive fully equipped, uniformed, and supported by Pimlico Plumbers operational guidelines.

Transparent pricing and trusted workmanship

Pimlico Plumbers clear pricing structure and rigorous quality standards keep customers returning year after year.

Ongoing customer relationship building

With a strong brand behind them, franchisees enjoy high repeat business and strong word-ofmouth referrals.

Heritage, innovation, and a brand that stands apart

Pimlico Plumbers longevity is a testament to how well the service works. Many customers have relied on Pimlico Plumbers for decades, drawn in by the reliability of the brand and its high service standards.

Pimlico Plumbers also leads the way through investment in:

• Technology – advanced booking systems

• Brand identity – one of the most recognisable in the UK homeservice sector

• Training – comprehensive induction programmes plus ongoing technical and business support

• Marketing – strong brand visibility supported by strong digital effort

Sustainability - reducing carbon footprint with a modernised fleet of 240 vehicles

Unmatched support for franchisees

Pimlico Plumbers franchisees receive hands-on support from a dedicated team. This includes:

• Regular business growth coaching

• Help and support with training

• Marketing support to drive leads and brand awareness

• Systems training to reduce administrative workload

Join the UK’s most iconic homeservice brand

Pimlico Plumbers has consistently grown year on year, fuelled by investment, innovation, and an unwavering commitment to quality. With strong demand for skilled trades across the UK, now is the perfect time to join a franchise that customers already trust.

pimlicoplumbers.com

Countrywide Grounds Maintenance 38

Grounds maintenance solutions provider, Countrywide, attributes some of its success to operating in a resilient industry that enjoys regular demand. So long as the grass keeps growing!

ESTABLISHED in Manchester over 40 years ago, Countrywide Grounds Maintenance has earned a reputation for excellence.

Offering an extensive range of grounds maintenance services, including grass cutting, weed control, tree works, landscaping, hedge trimming, gritting, arboculture and winter services, to a wide range of clients across the UK.

As part of Neighbourly, the world’s largest home service franchise group, Countrywide benefits from a global network spanning over 5,000 franchise locations across six countries. Interestingly, Countrywide didn’t begin as a franchise. Starting as an independent operation, it quickly gained recognition for its effective business model, which secured a stable and growing income. This success led to the recruitment of the first local franchise owner in 1986.

Fast forward to today, and Countrywide has expanded into a network of 45 franchises across the UK, with new territories available for purchase. Aspiring entrepreneurs can also join by acquiring an established franchise resale.

So, what’s the secret behind Countrywide’s continued success?

A resilient and profitable industry

Operating within a robust sector, Countrywide enjoys consistent demand, after all, the grass keeps growing. Franchisees deliver essential services to schools, hospitals, business parks, housing associations, and more, ensuring high-value contracts. What’s more, with full winter services, franchisees benefit from revenue streams throughout the year.

Remarkably, even during recent economic challenges, the Countrywide network experienced significant growth, with demand for its services remaining steady. Over the past four years, the business has gone from strength to

strength, reflecting its resilience in uncertain times.

Training and support for franchisees

Countrywide’s success isn’t just about market demand; it’s also built on the company’s dedication to franchisee support. New franchise owners benefit from a robust training programme, designed to prepare them for launch regardless of their prior experience in grounds maintenance or landscaping.

The training begins with a threeweek induction at Countrywide’s training centre, forming part of a 12-week “sure start” programme. This comprehensive introduction covers franchise systems, best practices, and local marketing strategies, setting the stage for long-term success.

Support doesn’t stop after training. Countrywide offers one of the most comprehensive franchise support packages in the UK, covering marketing, sales, tendering, finance, health and safety, and more.

Business development and marketing expertise

Franchisees also benefit from the guidance of Business Development Managers (BDMs), who oversee specific regions and work closely with local franchisees. BDMs provide hands-on support through regular site visits, weekly calls, and tailored business planning sessions aimed at supporting your sales growth at a local level.

In addition, Countrywide’s dedicated marketing team helps franchisees generate new leads. The team covers both national and local marketing, including social media and PR. Allowing franchisees to access a wellrounded marketing strategy that promotes their services effectively. Countrywide also secures large corporate accounts, which are executed by the franchise network. For bigger projects, franchisees can rely on an in-house tendering team that handles bids, searches for new opportunities, and pursues highvalue contracts on their behalf.

Proven financial success

The success of Countrywide is mirrored by its top-performing franchisees, with annual turnovers exceeding £5 million in some cases. Many others have reached the £1 million mark, proving the business model’s lucrative potential.

For ambitious, well-funded entrepreneurs, Countrywide offers a rare opportunity to join one of the UK’s leading franchise networks. Turn your entrepreneurial vision into reality, and contact Countrywide Grounds Maintenance for more information about resale opportunities today.

countrywidegrounds.com

The Creation Station

JOIN OUR MISSION

to nurture one billion children’s and adults’ creativity by 2035.

“Creativity sparks learning, strengthens wellbeing and brings people together. It helps us face today’s biggest challenges — from

children’s mental health to rising isolation. Demand is soaring, with bookings up 29% and waiting lists growing for our school workshops.

With our fabulous franchise partners, we inspire imagination and nurture potential.” Sarah Cressall OBE – Founder & CEO.

Since 2002, we’re privileged to have inspired over 2.8 million people. Every day, our awardwinning creative experiences brighten lives — from baby keepsakes and after-school clubs to holiday camps, adult workshops and wellbeing sessions in care homes.

If you want to help children grow in confidence and give adults space to connect, and rediscover joy, we’d truly love to hear from you.

Visiting Angels

Having entered the UK market in 2017 home care provider, Visiting Angels, has rapidly expanded into a network of 70+ franchisees; and

with the promise of more to come

VISITING ANGELS

is one of the most established home care franchise networks, recognised for redefining how care is delivered and how caregivers are supported. Founded in 1998 in the USA, the brand was created with a clear mission: to raise standards in the care sector and provide a model that truly values the people delivering care. Over the last 25 years, the organisation has grown to more than 800 franchise locations across five countries, including the USA, Canada, Mexico, South Korea, and the UK.

In 2017, Visiting Angels entered the UK market under the leadership of franchise specialist Dan Archer. The first UK office opened in

Sheffield and quickly became one of the most successful launches in the company’s global history. Today, the UK network has expanded to 70+ franchisees, operating with the support and scale of an international brand while maintaining a strong local presence.

Visiting Angels offers a proven, resilient business model built for long-term success. Each franchisee operates within a largerthan-average territory, typically encompassing around 50,000 potential clients. This strategic advantage positions franchise owners for sustainable growth in a market where demand is rapidly increasing. With the UK’s ageing population expected to rise

significantly - particularly those over 85 - families are turning to reliable, high-quality home care more than ever before.

What sets Visiting Angels apart is its carer-centric culture, an innovative approach that prioritises caregiver pay, wellbeing, and long-term retention. By valuing and supporting caregivers, the brand delivers a more consistent, reliable, and compassionate service to clients; something families increasingly expect.

Backed by extensive training, ongoing business development support, and the global strength of the Visiting Angels network, franchisees gain everything they need to build a profitable, impactful care business. For entrepreneurs seeking a future-proof opportunity in a high-growth sector, Visiting Angels represents a standout choice.

Concept Claim Solutions

FOR OVER 20 YEARS,

Concept Claim Solutions has established itself as a leading name in property insurance claims management, recognised for exceptional customer service, reliability, and results. The company provides support to homeowners and businesses affected by fires, floods, storms, water damage, and other insured incidents.

Franchisees work on behalf of policyholders to assess damage, gather evidence, and secure fair

settlements that clients may find difficult to achieve on their own. Franchisees then project manage the reinstatement process. The end-to-end service is provided to the customer at no cost and consistently achieves 5 Star reviews. The business model is designed for accessibility and sustainable growth. Operating from home keeps overheads low, while direct insurer payments promote healthy cash flow and financial stability. Franchisees receive ongoing support with all aspects of their role, including business development and marketing. Head office can also appoint and manage contractors,

helping newcomers enter the sector with confidence.

In 2025, the brand received major recognition, including Best Insurance Claims Management Service Provider at the Build Awards and Outstanding Services to the Policyholder at the British Claims Awards, reinforcing its status as a trusted market leader.

If you’re passionate about helping others, contact Concept Claim Solutions today.

Creams Café 34

With innovation at the heart of the Creams Café offering, its mission is to make

SINCE 2008, Creams Café has been on a mission to make dessert experiences unforgettable. Blending Italian craftsmanship with British flair, Creams is now the UK’s largest dessert café franchise, with 93 stores, £70m annual turnover, and ambitious plans to reach 300 in the UK and abroad.

Innovation is at the heart of Creams. From artisan gelato

crafted in its own facility in London to freshly cooked waffles, crepes, and sundaes, every product delights. First-to-market hits like the Hot Pockets and Goo Bakes have created new dessert occasions and driven sales, while the recent savoury menu has brought 21% more customers into previously quiet dayparts.

Protecting franchisee profitability is equally central. Despite inflationary pressures, Creams has

implemented pricing strategies, cost-efficient operations, and technology-enabled insights that safeguard margins while maintaining value for customers. Creams Direct, the upgraded app, and loyalty programme, empower franchisees to drive sales, reduce delivery fees, and capture repeat business, ensuring robust topline and bottom-line performance.

Support goes beyond tools.

From The Learning Sweet training platform to localised marketing guidance and a collaborative approach, Creams invests in its people every step of the way. Sustainability and responsible sourcing are also baked in, helping reduce environmental impact.

Franchise owner Anna, of Kingston sums it up: “It’s hard work, but with Creams’ support I’ve been able to balance running a thriving business while still enjoying family time. Creams really listen. it feels like a two-way partnership, not a top-down relationship.”

With its unbeatable combination of margin protection, bold innovation, operational excellence, and a thriving franchise community, Creams Café is redefining the dessert market offering a truly irresistible opportunity for aspiring franchisees.

Premier Education 33

The leading provider of wraparound care, primary PE, extracurricular clubs and holiday clubs for children, has a model built for scale, reliability and longterm demand

PREMIER

EDUCATION - the

UK’s leading provider of wraparound care, primary PE, extracurricular clubs and holiday clubs - has a national network operating across 118 territories with a model built for scale, reliability and long-term demand. Today, the brand is defined by market leadership, sector influence and a franchise system engineered to help local business owners grow confidently and sustainably.

Franchisees join a network with clear commercial upside: strong national demand for flexible childcare, a proven operational framework, and the support of an established team that removes complexity at every stage of growth. The business delivers millions of hours of children’s activities each year, giving franchisees a dependable platform to win contracts, expand school partnerships and build recurring parent revenue.

Wraparound care is the network’s most powerful engine of growth. Schools want partners who can deliver before- and afterschool provision with minimal admin, and Premier’s model has been built and stress-tested for scale. Franchisees benefit from a structured onboarding programme, a nationally recognised curriculum blending sport, arts and personal development, and a rigorous quality assurance system. All 21 externally inspected sites met the Premier standard this year, reinforcing the strength of its delivery model and the confidence schools can place in it.

Policy influence has become a defining differentiator. Premier Education has taken a leading role in shaping the future of wraparound childcare, engaging ministers, contributing to DfE policy discussions and authoring

an influential white paper. This work has already unlocked more than £1m in grant funding for franchisees, reducing financial risk and accelerating expansion. For prospective investors, this national influence increases long-term viability and positions the brand ahead of sector shifts.

Holiday Clubs continue to add scale and social impact. Through the Holiday Activities and Food (HAF) programme, tens of thousands of funded places were delivered in 2024/25. Independent analysis calculated more than £30m in social value - a powerful indicator of the brand’s credibility with local authorities, schools and parents.

Premier Education’s in-house marketing team drives national visibility and reliable lead flow through data-driven campaigns. Franchisees receive ready-touse toolkits, polished creative, and integrated systems that cut workload and lift conversion.

In 2024, the “Ultimate Guide to Wraparound Childcare” delivered 1,000+ downloads, 395 enquiries, and helped grow wraparound settings from 88 to 219 in under 18 months. Overall activity generated

£16.59m in potential network revenue and strengthened Premier Education’s nationwide presence. The business continues to invest in operational excellence. The Overall Operational Effectiveness framework gives franchisees a clear understanding of performance, priorities and areas for improvement. A national Trailblazer group tests innovations before rollout, including a refined pricing model that increased per-site income by 47% for participating franchisees.

Financial performance across the network remains strong, with rising average turnover and multiple

territories achieving significant year-on-year growth. The highestperforming franchisees exceed seven-figure turnover, and multiterritory ownership continues to expand as operators scale local market share.

Culture remains a core strength. The organisation is a multicategory Great Place to Workcertified employer and holds Gold for Culture & Leadership and Silver for Franchise of the Year (Established) at the British Franchise Association Awards. With more than 1,500 people across the network, Premier Education remains a people-first brand with a clear focus on development, wellbeing and collaboration.

Looking ahead, Premier Education is continuing to grow its national footprint, deepen its influence in childcare policy and investing in the systems that help franchisees succeed. With strong demand, a scalable model and a brand trusted by parents and schools, the business is well positioned for the next phase of expansion.

Signs Express

Signs Express is the UK’s largest signs and graphics franchise with over 35 years’ industry experience and 60+ locations throughout the UK and Ireland.

The UK's leading conference for SMEs, fast-track start-ups and high growth business owners

One team with you. For your franchise journey. When you choose us, you’re not just getting tailored service right on your doorstep - you’re also opening the door to our network of legal experts throughout the country.

Here for you, from start to finish.

We can help you grow with confidence, while ensuring your full legal protection every step of the way – so wherever you are in your franchising journey, and wherever you want to be, we’ll help you get there.

Trusted franchising expertise, one business to another.

We’re a dedicated team of experts who’ve been trusted to advise leading franchise businesses – so whether you’re a franchise brand, management team, multi-unit and-multi-brand (MUMBO), developer, or master franchise operator, we’re here to support you.

Speedy Freight 31

From urgent same day deliveries to complex supply chain management, Speedy Freight specialises in timecritical, high-value, fragile, heavy, and difficult-to-handle consignments

FOUNDED in 2006, Speedy Freight has become a recognised and trusted name in the logistics sector. Since launching their first franchised branch in 2010, the network has grown to cover every UK postcode, combining local expertise with national reach to deliver reliable, tailored logistics solutions.

Most recently, Speedy Freight was honoured with Bronze Franchisor of the Year – established at the 2025 BFA HSBC British Franchise Awards, recognising their commitment to franchisee success, operational excellence, and industry leadership.

What does Speedy Freight offer?

Speedy Freight is a same day courier and end-to-end business logistics provider. With a network of over 60 branches across the UK and access to more than 4,000 vehicles, from small vans to articulated lorries, the company delivers tailored transport and logistics solutions for businesses of all sizes and industries.

From urgent same day deliveries to complex supply chain management, Speedy Freight specialises in time-critical, highvalue, fragile, heavy, and difficultto-handle consignments.

Trusted by thousands of businesses and backed by a fivestar Trustpilot rating, they offer a full range of services, including final mile distribution, warehousing, freight forwarding, and import and export solutions. The company aims to collect consignments within 60 minutes and operates 24 hours a day, seven days a week, 365 days a year.

A day in the life of a franchisee Franchisees manage operations within an exclusive territory, leading customer relationships, business development, and team management, while relying on centralised support for IT, finance, marketing, HR, and operational functions.

Franchisees are empowered to deliver exceptional service without needing prior logistics experience, supported by tools such as a bespoke Transport Management System (TMS) and an integrated CRM that provide real-time visibility, operational efficiency, and business insights.

Training and development  Speedy Freight provides a tailored onboarding programme, including departmental immersion, operational training, sales and marketing workshops, customer service sessions, and hands-on logistics guidance. Each franchisee is paired with a dedicated Franchise Business

Manager, who supports goalsetting, KPI tracking, and ongoing coaching to ensure sustainable growth and strong leadership development from day one.

Franchisee support

Speedy Freight make it simple for their franchisees to succeed. With a Support Centre of 85+ professionals providing a 2:1 support ratio, franchisees can focus on growing their territory while experts handle IT, marketing, sales, HR, finance, and operations. Investments in advanced technology, cybersecurity, and leadership tools equip franchisees to operate efficiently, win business, and scale effectively.

Franchisees work within a structured service framework designed for consistency, responsiveness, and accountability, ensuring high-quality operations even in compliance-heavy sectors. This approach maintains trust, reliability, and strong customer relationships.

Growth and sustainability

Speedy Freight empower their  franchisees to grow into capable leaders through training, mentoring, talent retention and succession planning, ensuring they can deliver long-term value and operational excellence.

The Speedy Stars Awards recognise outstanding performance across their network.

A highlight this year is Shaun Stevens (Bristol & Gloucester), who won Franchisee of the Year for the second consecutive year in 2024 and 2025, celebrated for his exceptional growth, customer development, and dedication to his team. Equally inspiring is Speedy Freight’s commitment to internal career progression and franchisee succession.

Francesca Hughes, who joined Speedy Freight as a Graduate Trainee in 2020, is now the franchisee for Coventry. Nathan Richardson, who began his career as a Customer Service Advisor, is now franchisee for Exeter, Plymouth, Cornwall, and Devon. Their journeys exemplify the opportunities for talent to thrive and lead within their network.

Franchisees benefit from leadership growth, operational autonomy, and robust support, backed by comprehensive systems and a high-performing network. This combination enables them to build sustainable, highquality logistics businesses while consistently delivering exceptional service.

An award-winning franchise  network

For aspiring entrepreneurs, the company offers an exceptional franchise opportunity and provides the support and framework needed for building a rewarding and sustainable business.

Speedy Freight are proud to be among the 2026 Top 100 UK Franchises as they kick off celebrations for their 20th year, marking two decades of growth, innovation, and industryleading franchisee support.

ERA Group

ERA Group provides franchisees with a proven cost-optimisation model, global collaboration, and comprehensive support, helping them create meaningful client impact while building a successful independent business.

The UK's leading conference for SMEs, fast-track start-ups and high growth business owners

FOR AMBITIOUS LEADERS

Puddle Ducks

Innovation is the key to success at Puddle Ducks; from proprietary technology with its bespoke management software to a unique 100% child-led swimming programme

FOUNDED in 2002, Puddle Ducks started franchising in 2007 and now teaches over 25,000 children to swim every week across 35 franchises. This multi award-winning franchise goes from strength to strength; winners of the Leadership & Culture Award in the 2024 BFA Awards, finalist of Franchisee Customer Focus Award in the 2025 BFA Awards and winner of Woman Franchisee of the Year at the 2024 EWIF Awards amongst the recent accolades.

Innovation is key to their success;

from proprietary technology with bespoke management software to a unique, 100% child-led swimming programme, to awardwinning marketing campaigns, they lead the way both in baby and child swimming and with their franchise model.

They partner with talented, passionate people with real business acumen who are mentored closely. Franchise owners enjoy a high level of Head Office support with a team of experts in Business Management & Growth, Finance, Aquatics, Pool Management & Build, Marketing, Retail and IT.

Franchise owners aren’t tied to a desk. They enjoy the freedom and the challenge of running their own business; flexible hours; and the pride that comes from helping a child to become a confident swimmer. Puddle Ducks wants their franchise owners to make money and be profitable, and offer a highly successful business model and all the support they need to thrive.

The future is bright for Puddle Ducks. With three pools now owned by franchise owners in the network and several franchise owners moving into investing in and managing pools, securing exclusive use, the experts at Head Office support the network with whatever model they want to employ, making the business model sustainable and giving the brand a strategic boost in the mind of the customer.

Agency Express 28

AGENCY EXPRESS, the UK’s largest provider of professional estate agency board services, has built a reputation not only for market leadership but also for creating one of the most successful and supportive franchise networks in the country. Since its launch in 1998, the company has expanded through franchising with a clear vision, to offer motivated business owners a sustainable, scalable, and proven route into a thriving industry.

Today, more than 100 franchisees operate under the Agency Express brand across England, Wales, Scotland, and Northern Ireland. Together, they service and maintain over 60% of all estate agency boards nationwide, a figure that not only demonstrates the company’s dominance in the sector but also the collective strength, professionalism, and success of its franchise network. The widespread coverage achieved by their network forms the backbone of Agency Express’s national presence, and their success stories continue to attract new franchisees who are seeking a low-overhead, high-demand business model. The company’s foundations are built on its comprehensive board management services. Franchisees manage the entire lifecycle of an estate agency board, from installation to maintenance and removal, providing a dependable, efficient solution that agents rely

on in every market condition. This core service generates strong demand, solid client relationships, and consistent repeat business within each franchise territory.

What truly sets Agency Express apart, however, is its suite of exclusive, market-leading innovations that give franchisees a clear operational and competitive edge. The SignMaster3 mobile app is a prime example, enabling franchisees to manage board activity in real time, streamline workflows, reduce administrative burden, and improve accuracy across their operations. Additional services such as AgencyQR and AgencyKeySafe elevate the offering even further. AgencyQR integrates QR technology directly into boards, providing clients with instant access to property information, while AgencyKeySafe delivers a secure, advanced key management solution. Together, these innovations not only enhance the service provided to estate agents, they empower franchisees to operate efficiently, stand out from competitors, and confidently scale their businesses.

The sustained growth of the Agency Express network is supported by an award-winning

commitment to franchise training and development. The company has earned the ‘bfa HSBC Franchisor of the Year Gold Award’ title twice, a recognition that reflects its dedication to delivering outstanding support, transparency, and guidance. Franchisees benefit from comprehensive initial training, continued operational mentoring, and access to a central support team that assists with everything from business planning to accounts. This structured, hands-on support ensures that new franchisees can hit the ground running and that established ones can continue to develop and refine their operations.

Agency Express’s success in franchising has also earned it a place among the Elite Franchise Top 100 for four consecutive years, highlighting the strength and resilience of the network.

Meanwhile, the brand’s reputation within the estate agency community is underscored by 15 “Supplier of the Year” awards which helps franchisees build immediate credibility in their local markets. For prospective franchisees, the Agency Express opportunity stands out as a proven, stable, and future-focused business model. With low start-up costs, minimal overheads, and access to exclusive technology, franchisees are well-positioned to grow at a pace that suits their ambitions. The company’s steady expansion and reputation for innovation mean that those who join the network benefit from both a strong brand and a forward-thinking approach that keeps them ahead of market trends.

As Agency Express continues to innovate and expand, the future looks bright for its growing network of franchisees. For individuals seeking a business backed by award-winning support, industry-leading tools, and nationwide market strength, Agency Express offers a compelling pathway to long-term success.

Bright & Beautiful 27

Bright & Beautiful franchisees state unrivalled training, support and innovation is what sets it apart from others, and has driven years of record-breaking growth

THE demand for premium housekeeping and cleaning services across the UK has never been so high. And, with its recognised, eye-catching branding that resonates so well with clients, new Bright & Beautiful franchise owners are rapidly converting that demand into regular and recurring income.

Bright & Beautiful, THE premium/ bespoke housekeeping & cleaning franchise not to be missed – and

even more so at this time, off the back of three years of recordbreaking revenue results, as well as a recent award for ‘Continued Improvement’ collected at the British Franchise Assocation’s annual conference.

Since inception in 2007. Bright & Beautiful’s industry leading marketing and core brand pillars have driven the business forward to new heights. These pillars are:

1. Holistic Housekeeping – Offering bespoke, premium domestic housekeeping services to help organise a busy home.

2. Strict Security – Professional procedures to give clients piece of mind in protecting their homes.

3. Trusted Team – Carefully selected, DBS checked and professionally trained housekeepers who, importantly, are fully employed (As ethical employers, Bright & Beautiful currently provides opportunities to 1500 professional housekeepers, with new jobs opening everyday throughout its franchised locations).

4. Pure Products – Bright & Beautiful’s aim is to protect clients, their families and pets, and the environment by using Eco-Friendly products for a healthy home.

In just 15 years, Bright & Beautiful has built a network of 85 likeminded franchise owners, all committed to becoming the ‘go-to’ domestic cleaning brand in their territory. This was apparent in last year’s franchisee survey, where 94% of franchisees strongly supported the “Shared Vision” for the brand.

Innovation and a focus on network support is what sets Bright & Beautiful apart from others in the industry. Its franchise owners are at the heart of the company’s growth plans, which is why the most recent developments have included a new bespoke CRM system, an E-learning platform for all roles in the business and a dynamic marketing strategy to help attract target clients. The website has also been relaunched, featuring new pages to further enhance SEO, and a ‘book your quote now’ button to increase speed to lead.

What’s more, franchise owners are not just supplying domestic services, but now also commercial projects to enable them to fully realise their territory potential.

Besides its standout branding and innovation, it’s the unrivalled franchise training and support that

also distinguishes Bright & Beautiful from the rest. New franchise owners are enrolled onto the “Sure Start” programme, with a step-bystep launch programme, which includes ten days of residential training followed by time spent with local franchisee peers. This is guided by a dedicated Franchise Business Development Manager (BDM), covering every aspect of the business: from developing a tactical marketing strategies to generate leads, sales support and tasks such as employing the first team members and winning and retaining new clients. This in-depth support programme equips new franchise owners with the skills to comfortably quote for, and complete, jobs within their local area.

In short, each Bright & Beautiful franchise owner has a team of franchising experts at their disposal, including their dedicated BDM, head office-based staff and a dedicated marketing department – as well as franchise peers – on hand to support, to help overcome challenges and to celebrate successes. This has led to 95% of franchise owners agreeing that the franchisor support was an incredible benefit to them.

Bright & Beautiful isn’t a brand that sits still. Each BDM works alongside their franchise owners to drive growth in their business through reviews, training and personal development sessions. That same survey showed that 97% of franchisees are committed to growing their business and trust the franchisor to grow the network with energy, dynamic ideas and collaborations.

With double digit growth again this year, coveted award wins and an increased demand for housekeeping service, as well as a franchisor driven to grow through enhanced support and innovation, there has truly never been a better time to join Bright & Beautiful!

Aspray

COMBINING the best of the property and insurance industries, Aspray has built a reputation as a trusted leader in the management of property insurance claims. With more than two decades in business, the company has refined its model to offer a service that genuinely supports policyholders during some of their most challenging moments.

From devastating fires and floods to disruptive escape of water, such as storms, impacts, and subsidence, Aspray’s network of franchisees step in to coordinate the reinstatement of damaged properties, helping customers navigate the claims process with clarity and confidence.

What sets Aspray apart is its franchise model, built for driven professionals with an ambition to

build and scale their own projectmanagement business. Franchisees benefit from the opportunity to earn a strong financial return while also enjoying the personal reward of helping people get back on their feet after unexpected property damage. Central to this success is Aspray’s impressive support structure.

A larger-than-average head office team provides ongoing training, guidance, and operational support, creating a collaborative network that empowers franchisees throughout every stage of their journey. It’s a model that blends entrepreneurial independence with industry-leading expertise, making Aspray a standout choice for those seeking purpose, growth, and long-term success.

ANTHEA TURNER

PIERS LINNEY

AMY KNIGHT

LOUISE HILL SIMON WOODROFFE

Tutor Doctor 25

Tutor Doctor’s franchise model is as personalised and dynamic as its tuition.

Unsurprisingly, this has proven to be a winning formula over the years

TUTOR DOCTOR

believes there’s no such thing as a onesize-fits-all education. Since launching in 2000 in Canada, the brand has grown into a global education giant — now spanning five continents and more than 300 territories worldwide.

In the UK, Tutor Doctor launched in 2009 and has since expanded to 75+ territories, helping thousands of students reach their potential while building trusted partnerships with schools, local authorities, and families.

The Tutor Doctor difference

At Tutor Doctor, education is personal. Every learner begins with a free consultation to uncover their goals, challenges, and learning style. Students are then carefully matched with tutors whose expertise and personality are the right fit. Whether sessions are in-person or online, each plan is tailored to boost confidence, close knowledge gaps, and help students rediscover the joy of learning.

A business built for growth

Tutor Doctor’s franchise model is as personalised and dynamic as its tuition. Franchisees run their businesses from home, keeping overheads low with no inventory to hold, and scaling at their own pace. Many come from corporate or entrepreneurial backgrounds, bringing leadership and communication skills that translate perfectly into running a peoplefirst business.

Support sits at the heart of the Tutor Doctor’s offering. New franchisees receive eight weeks of guided pre-training followed by five days of in-person training at Head Office in Canada. From day one, they’re paired with a dedicated business coach and gain access to a global support team across marketing, technology,

recruitment, and operations. Peer Performance Groups, mentorship programmes, regional meetings, and the UK Advisory Council ensure collaboration and continuous enhancement across the network.

Innovation with impact

Tutor Doctor is redefining how education and community partnership come together. Its Schools Delivery Programme, launched in 2023, connects franchisees directly with schools and local authorities to support students who need it most.

The results have been outstanding. With nearly onethird of UK secondary school students now accessing private tutoring, this initiative has created a powerful new revenue stream for franchisees while deepening their community impact. Pilot franchisees of the scheme all surpassed £1 million in turnover, and the average franchisee turnover has increased 2.5 times in the last two years. Today, around 66% of all UK tutoring activity comes through school and local authority partnerships.

Recognised for leadership and

innovation, Tutor Doctor was named BFA Franchisor Trailblazer of the Year 2024 and shortlisted in multiple categories at the 2025 National Tutoring Awards.

Why franchisees love Tutor Doctor

For franchisees, Tutor Doctor is both a purpose-driven and commercially rewarding opportunity. Owners experience the fulfilment of changing students’ lives while building a thriving business with multiple revenue streams.

Each franchise operates across two complementary lines of business: private clients and partnerships with schools and local authorities. This dual model expands community impact by supporting learners who need it most while generating recurring, scalable income. It’s a structure that balances purpose with profit — making Tutor Doctor a brand where doing good and doing well go hand in hand.

Franchisees describe the network as collaborative and empowering - owners share best practices, celebrate success, and learn from one another - creating a values-led community that drives both impact and long-term financial success.

Looking ahead

After 25 years of steady global growth, Tutor Doctor continues to innovate, collaborate and inspire. It’s proof that when education is tailored to the individual – and supported by a smart business model – both students and franchisees can thrive.

tutordoctorfranchise.co.uk

easyStorage 24

With recurring revenue, tech-enabled operations and a light-touch approach, easyStorage offers storage solutions that are affordable, dependable and, equally important, scalable

WHEN EASYSTORAGE

launched in 2018, it began with a simple belief, storage doesn’t need to be complicated, expensive or out of reach. Founders Tim Slesinger (CEO) and Nigel Dawson (COO) combined their strengths, Tim’s background in storage and Nigel’s expertise in building scalable franchise systems, to build a storage company grounded in practicality, value and accessibility. From the outset their aim was clear, to make storage a realistic option for the masses, not the few. They imagined

extra space as a service, flexible and affordable at half the cost of traditional self-storage. They secured the worldwide rights to the “easyStorage” brand, aligning with the trusted “easy” family of brands and recognising the value of a strong, clear identity that was well aligned to their vision. Just as easyJet made flying accessible to many, easyStorage set out to democratise storage, stripping away unnecessary overheads, complexity and high prices, offering space that simply works and that is well priced. Today, the opportunity they saw is

playing out across the UK storage sector. The industry is growing fast, in the past year alone the total self-storage space in the UK rose by 7.2%, taking it to 0.89 sq ft per capita. Despite this growth, UK storage remains under-penetrated compared with more mature markets like the US which is at 9.4 sq ft per capita, highlighting the growth opportunity ahead. easyStorage’s model is built to deliver on that potential. With recurring revenue, techenabled operations and a lighttouch approach, the business offers storage that’s affordable, dependable and scalable. Whether homeowners needing space during a move, students storing goods during term breaks, small businesses managing stock or larger enterprises requiring local

Photo: Franchisees Alan Kerrison and James Meddick.

distribution, easyStorage responds with flexibility and value. As storage becomes less of a short-term fix and more of a lifestyle choice, many customers stay longer, increasing lifetime value and transforming storage into a go-to solution rather than a last resort. That ambition is visible not only in corporate vision but in real, tangible success stories. One standout example is the journey of franchisees Alan Kerrison and James Meddick (pictured opposite) — crowned easyStorage’s “Franchise of the Year 2025” for Bath, Bristol and Cheltenham.

Since joining in May 2023, they followed the easyStorage blueprint and delivered consistent monthon-month growth. By April 2024 they had launched their second venture, Drive-up Self Storage in Bristol. In less than two years, they doubled their annual turnover, now exceeding £1.2 million. Running both “Drop & Store” and “Collect & Store” models, they are already exploring a second Drive-Up selfstorage site, transforming a lowinvestment startup into a multimillion-pound operation. Their success highlights what’s possible when ambition is paired with a

tested, scalable model. Alongside business growth, easyStorage has committed to making a positive difference in communities. Through an ongoing partnership with The Trussell Trust, the network has offered free storage support to foodbanks across England since late 2024. The initiative began after a conversation between Tim Slesinger and a local foodbank manager — who simply said their biggest need was space. The team at easyStorage responded, and with the backing of easyGroup and its founder Sir Stelios Haji-Ioannou, donated the equivalent of £1 million in tinned food. Since then, the franchise network has raised thousands through its events, and in the past year provided over £10,000 worth of storage to support the charity’s efforts. Not content to stop there, easyStorage has also launched a pilot partnership with Cash for Kids providing warehouse and storage support in central England to help the charity expand its family-support operations into the London area. A checkout “round-up” feature has also been introduced, so customers can donate directly to these causes at checkout.

At its heart, easyStorage isn’t about luxury or exclusivity it’s about delivering space when people need it most. The founders’ vision grounded in proven business expertise, backed by strong brand identity and a commitment to community has shaped a service ready for widespread adoption. What began as an idea in 2017 is now offering real value, making storage accessible, reliable, socially conscious and fit for the needs of customers.

THINKING INSIDE THE BOX

Nigel Dawson, Chief Operating

Officer

of easyStorage, explains how innovation, technology, and a hybrid model are driving franchise growth and disrupting the UK storage market

SELF-STORAGE in the UK has grown into a £1.2bn industry, yet for most people it remains a reluctant purchase. Customers turn to it because they have no other option, and they’re often met with high prices that feel wildly out of step with what’s on offer. Traditional operators have pushed costs to a point where storage is a needs-driven, high-stress expense rather than a convenient lifestyle choice. From the outside the sector can look slick and simple, but for many customers it’s an overpriced necessity at a moment when they’re already under pressure.. Too easy.

But for Nigel Dawson, Chief Operating Officer of easyStorage, disrupting the sector with a wellknown brand prefix opened a clear opportunity for change in the sector.

“Securing the worldwide rights to easyStorage gave us the chance to challenge a sector that hadn’t moved on in years. Customers were being asked to pay high prices for rigid, outdated options and paying for services they didn’t always need. The gap for a better, more affordable and flexible approach was obvious.”

Dawson drew inspiration from the wider “easy” brand legacy.

“The easy brand is known for great value and for disrupting industries, you only need to look

at what easyJet did for air travel. That gave us a clear blueprint. By redesigning the storage model through technology, smarter processes and fresh thinking, we cut the cost of storage by up to 50% and made it far more accessible.”

With the combination of a familiar and trusted brand, investment, and franchising, he saw an opportunity to shake up the market.

“Add franchising to that and you’ve got a growth engine with national reach and local service. Then you combine innovation with an underserved customer base in an overpriced market, disruption isn’t just possible - it’s inevitable.”

Learning from experience Dawson’s previous experience has been critical in shaping easyStorage’s approach.

“Revitalising established franchise systems has taught me a huge amount.

“When you come into a mature network, you’re often working within structures that are outdated and no longer fit for purpose. To move things forward, you end up creating complex workarounds just to achieve the standards and outcomes you know the system needs. It’s valuable experience, but it’s also a reminder of how hard it is to deliver real progress when you’re constrained by legacy thinking and legacy processes.”

The mistakes you inevitably make along the way can become actual assets, providing clarity on what ‘good’ looks like and what slows a network down.

“When we launched easyStorage, starting with a completely blank canvas was a huge advantage,” says Dawson. “I didn’t have to retrofit improvements or engineer fixes around old structures. I could design a franchise system that was right from day one: clean

processes, strong economics, modern tech and a framework built specifically for scale.”

Scaling for growth

Looking ahead, Dawson says commercial opportunities around scaling up the business are looking very positive.

“As we move into this next phase of rapid expansion, the commercial priority is very clear: making sure the business is genuinely fit for scale. Over the past twelve months we’ve put a huge amount of work into strengthening our processes, core functions and infrastructure so that growth doesn’t outpace our foundations.”

Investments in systems, partners, and technology are central to that plan. “We’re now working with new partners, investing in upgraded software and hardware, and building out systems that can operate reliably at national and international scale. A big focus has been creating robust, scalable processes that stand up to both rapid growth and rigorous audit standards, not just ‘good enough for now’, but right for where the business is heading.”

Technology as the engine

The firm’s proprietary platform VAULT is central to the expansion strategy and has seen an investment of £1.5m.

It streamlines operations and helps lower costs for customers by automating many processes.

“VAULT drives automation across

the network, removing manual tasks, reducing duplication and lowering operating costs which directly supports our ability to offer customers lower prices. It also gives us real-time visibility across the entire franchise network, keeps every location aligned with our audit and quality requirements and ensures the customer journey is consistent wherever you are.”

AI integration has further boosted efficiency and CX.

“AI is transforming day-to-day life for our franchisees and customers. Eve, our AI call agent, answers outof-hours calls and she captures more bookings whilst massively reducing the time we need to spend following up customer service issues as she can handle a lot of these. She helps franchisees grow revenue while keeping costs down and providing a better customer experience.”

Behind the scenes, AI powers

“FRANCHISEES CAN OPEN MULTIPLE SITES, MOVE FASTER AND SCALE FAR BEYOND WHAT A TRADITIONAL OPERATOR COULD EVER ACHIEVE

automation across the whole network. Contracts, ID verification, fraud checks and other adminheavy tasks are now fully automated. That means fewer errors, quicker turnaround times and more time for franchisees to focus on sales and service rather than admin.

Removing capital barriers

The firm has secured significant funding to support the rollout of its national network, meaning franchisees don’t need to raise the capital themselves.

“We fund the shipping containers, staircases, locks and the core site infrastructure, so franchise partners aren’t constrained by lender limits or long waits to accumulate capital.

“Franchisees can open multiple sites, move faster and scale far beyond what a traditional operator could ever achieve. Instead of being held back by finance, they can focus on operations, sales and customer experience while we provide the assets that make that

growth possible.”

Values that scale

As easyStorage prepares for a public listing, the need for exact governance is important, but its transparent approach to running the business is helping it steer the right course towards the Stock Market.

“Strong controls, clear accountability and audited processes are simply extensions of the fairness and transparency we already expect internally. In short, the way we built the business, open, honest and aligned is the same way we intend to take it public. Values don’t get traded for scale; they’re what enable scale in the first place.”

Hybrid model, hybrid advantage

The hybrid offering of mobile and Drive-Up Self Storage underpins the brand’s competitiveness. The mobile model means a unit will be delivered to a house to be filled up and then delivered back to the

easyStorage base.

It allows for a bigger potential customer pool in both consumer and business markets.

“The simple truth is, the more people you can say ‘yes’ to, the more efficient your marketing becomes and that directly improves franchisee profitability.”

Ambition balanced with discipline

Expansion across the UK and Europe demands operational discipline and solid foundations, with certain non-negotiables in place.

Communication, metrics, and systems keep the network healthy.

“A big part of maintaining that discipline is communication. We keep franchisees and stakeholders fully informed so they’re on the journey with us, not watching from the sidelines.

“At the same time, we stay very close to the metrics that matter, service quality, unit economics, customer experience and franchise performance.”

The ideal franchise partner

But what does an easyStorage franchise partner look like and what do they need to bring to the table?

“Many come from lettings, HMO or multi-site backgrounds and want a scalable, light-touch model. They know that building a business takes effort even with a franchise and they’re not looking to buy a job or sit back on an investment.”

With easyStorage making significant investment in each new addition, it’s important to get the right partner.

“Above all, there has to be a strong mutual fit. We invest up to £1 million into each new site we open for a franchisee, so we look for partners who share our ambition, our standards and our long-term commitment to building something exceptional.”

23

NIC Local

New

entry NIC Local has become a leading provider of commercial cleaning and facilities management synonymous with

professionalism, reliability and service excellence

NIC LOCAL is part of NIC Services Group, a leading provider of commercial cleaning and facilities management synonymous with professionalism, reliability and service excellence.

In 2004, NIC extended their success through franchising, offering ambitious individuals the opportunity to build their own management businesses under the strength and reputation of the NIC brand.

Over 20 years later, NIC Local has grown into a thriving franchise network, with 25 operational franchisees across the UK managing successful local businesses supported by NIC’s national infrastructure and expertise.

How the NIC Local franchise model works

The NIC Local model is designed as a management franchise.

NIC Local franchisees’ role is to:

• Drive growth through local

marketing and great service

• Manage a team of cleaning operatives

• Build strong client relationships

• Oversee service delivery across commercial sites

NIC Local provides full training and ongoing support to ensure franchisees have the knowledge, tools, and confidence to succeed. They receive expert guidance in all areas of the business, including operations, recruitment, health and safety, compliance, and business development.

This enables franchisees to focus on running and scaling their recurring income business, rather than delivering cleaning services themselves.

The investment and what it includes

An initial franchise fee of £30,000 +VAT gives you access to the full NIC Local package. This includes:

• Brand rights a proven business model and systems

• Fully expensed training

• Tablet and NIC Local apps

• Marketing systems set up, materials and collateral

• One-to-one BDM support for the lifetime of the franchise

• Ongoing operational support

Franchisees should also budget for around three months of personal living expenses during the start-up phase.

5 REASONS NIC LOCAL IS THE RIGHT CHOICE FOR YOU

A proven model in a resilient industry

Commercial cleaning is a service in constant demand: businesses, schools, healthcare facilities, and retail spaces all require regular cleaning to operate safely and professionally.

NIC Local gives you access to a stable and recession-resilient sector with recurring revenue and long-term client relationships.

20+ years of franchise success

Since 2004, NIC Local has built a strong foundation of operational excellence and franchisee success.

Backed by two decades of

across the UK.

However, you will still have the independence and flexibility to build strong local relationships and grow your business on your terms.

Scalable growth potential with no territory restrictions

The management franchise model allows you to start small and scale up as your business grows.

This growth is turbocharged by the fact NIC Local franchises have no territory limitations.

With head office support, many franchisees quickly expand their teams, diversify into new sectors, and achieve impressive long-term profitability.

Join a thriving network built on partnership and performance

NIC Local believes in the power of true partnership.

franchising experience, they ensure every element of the business model has been refined, tested, and proven to deliver results.

Comprehensive training and support

From induction to ongoing mentoring, NIC Local provides support at every stage.

You’ll benefit from tailored business development plans, help with tenders and pricing, and regular performance reviews to keep your business growing.

National brand strength – with a local focus

As part of the wider NIC Services Group, you will operate under a brand trusted by national clients

Franchisees are supported by an experienced head office team that shares one common goal: your success.

If you’re an ambitious individual ready to build a valuable business, NIC Local could be the ideal opportunity.

With 25 franchises already operating profitable businesses nationwide, you will be joining a community of like-minded entrepreneurial professionals who value quality, consistency, and customer satisfaction.

ServiceMaster Clean

A widely recognised name in the cleaning sector, known for three proven routes into business that give owners the components for growth and profitability

SERVICEMASTER

CLEAN has been part of the UK franchising landscape since 1959. The brand began as a small US operation and grew into a major UK network, offering three specialist cleaning opportunities. These cover contract cleaning, residential carpet and upholstery cleaning, as well as commercial carpet and upholstery cleaning. Today, it provides a pathway into a stable sector with steady demand, long-term clients, and a proven support framework for both new and experienced franchise partners.

The network’s financial results

demonstrate the robustness of its model. Turnover reached £47.9 million in 2023, £51.4 million in 2024, and is projected to hit £55.1 million in 2025. These figures reflect a well-established brand with long-term resilience and a proposition that keeps franchise partners trading confidently.

ServiceMaster Clean’s structure gives investors three routes into the market.

• Contract Services provides ongoing commercial cleaning services to clients who typically remain for around seven years

• Residential Services supports homeowners with carpet and upholstery cleaning and benefits

from strong repeat business and an e-commerce platform for advance bookings

• Commercial Services provides one-off and specialised work in the commercial sector

Together, these routes give investors a choice of models that fit their preferred scale, customer type, and earning potential. Training and accreditation distinguish the brand. Franchise partners benefit from longstanding relationships with industry bodies such as the National Carpet Cleaners Association, Woolsafe, BICS, ISO, and Safe Contractor. These organisations provide training, upskilling, and recognised accreditations. Several franchise partners and their teams hold specialist certifications and have received major awards in the UK and internationally. This professional foundation makes the brand easy to promote to both commercial and residential customers seeking reliable results.

Support is a fundamental part of the offer. New and established franchise partners receive a customised programme through Forward to Fundamentals. This provides structured guidance on growth strategy, sales, operations, and marketing. Regular workshops are held at Head Office, supported by suppliers, external partners, Brand Leaders, and the marketing team. Marketing assistance helps franchise partners build awareness in their territory, generate enquiries, and enhance their profile through PR, awards, social content, and local engagement.

Technology has become a key strength. The patented Brand Management System helps franchise partners track leads, customers, revenue, and performance. The ServiceMaster Clean app supports technicians while reducing paperwork.

Residential franchise partners also benefit from an e-commerce platform that secures payment in advance and increases booking volume. These tools assist owners

in running efficient businesses and reducing their reliance on manual systems.

Community engagement is another aspect of the brand’s identity. Franchise partners raise thousands for local causes each year through sponsored events, challenges, and donations. The network has raised £14,000 for Alzheimer’s Society and aims to raise a further £10,000 through its UK-wide Forget Me Knot relay.

One franchisee has invested in a conservation woodland and plants a tree for every new contract. Others focus on staff development, bonus schemes, and long-term progression to reduce turnover in a sector known for short-term roles.

The next five years focus on growth, digital development, and new opportunities. ServiceMaster Clean plans to expand its Commercial Services model, bring more franchise partners into Residential, and support existing owners with exponential growth, planned exits, and resales. The brand is investing heavily in new websites, improved customer journeys, and streamlined systems to increase enquiries and win more business. The aim is to help every franchise partner grow, scale, and build a strong long-term asset.

With strong financial results, a trusted heritage, and a modern franchise structure, ServiceMaster Clean continues to attract investors seeking a profitable and scalable opportunity in a dependable sector.

Revive!

Another strong finish in the EF100 for Revive! cementing its position as a market leader when it comes to repairing cosmetic damage to motor vehicles

ESTABLISHED in 2004, Revive! has grown from modest beginnings into a nationwide network and a multiaward-winning brand. Today, it stands as a leader in mobile paint repair, setting industry standards and paving the way for others to follow.

But Revive! are about much more than just vehicles, they are also in the business of changing lives. Its proven management franchise model empowers individuals to take control of their time, work from home, and build a valuable asset for the future. Franchisees manage their

team of skilled technicians, repairing cosmetic damage to vehicles, including bumper scuffs, minor chips, and alloy wheel refurbishment. Most start with two technicians and expand as demand grows.

There’s more demand than supply! With c.40 million vehicles in the UK and over 50% having minor body work and wheel damage, there is plenty of work available! Fewer staff, lower costs, less stress! Business model based on a low number of skilled employees doing a small number of highvalue jobs daily.

Work from your home/office. Enjoy your dream lifestyle working

from home, combined with getting out to manage your team of technicians and build dealer relationships.

The best brand for your business. Operate with a 5-star reputation for excellence from day 1.

Your role, your customers and your support

Your role: you won’t be painting cars, you’ll be managing your team of technicians, driving your marketing, and building relationships with local dealers to grow your business.

Your customers: serve domestic, dealership and trade markets in your local area, including fleet and insurance work from Revive!’s National Account programme.

Your support: benefit from the best marketing and bespoke IT

platform to manage your business. With Revive! you receive all the systems and support you need to make your new business a success.

Meet the dynamic duo driving success

Jinesh and Reena Patel, the husband-and-wife team behind Revive! Gloucester & Bristol Central, have built a powerhouse business with six technicians and an expanded territory.

Their secret? Complementary skills, shared values, and complete trust. Jinesh runs operations and sales, while Reena handles finance and admin, which allows them to accelerate growth without stepping on each other’s toes.

“We’ve worked hard together to grow quickly and stay profitable,” says Reena.

The couple met eleven years ago when Reena went into Jinesh’s fast-fit tyre outlet to complain about something! He liked her feistiness and romance soon blossomed. They married and started their Revive! Franchise journey five years later.

With a wealth of management level experience in the automotive industry, Jinesh wanted to follow in the family footsteps and own his own business. Reena, more cautious by nature, agreed after reassurance from Revive!’s franchise team. Today, she still works part-time in financial services while keeping a tight grip on costs and stock control.

Recently Jinesh and Reena took home not one but two Highly Commended awards in one night, the first in the HSBC BFA Awards in the Dynamic Duo category, and the second from the SoGlos Gloucestershire Business Awards, in the Micro Business of the Year category.

These two highly commended awards continue their successful year which also saw them take home the Franchisee of the Year Silver award and the Brand Ambassador award at Revive!’s Annual Conference.

With a clear division of responsibilities, strong leadership, and a commitment to customer service, Jinesh and Reena have created a thriving business—and still make time for Friday night dinners to plan the week ahead.

“We’ve learned that trust is everything. Jinesh and I focus on our own strengths, back each other’s decisions, and never let work arguments spill into home life!”

— Reena Patel, Director, Revive! Gloucester & Bristol Central

revivefranchise.com

ActionCOACH

ActionCOACH, the world’s number 1 business coaching franchise, has managed to achieve both 5-Star franchisee satisfaction ratings and Elite Franchise Top 25 status every year since these accolades began

FOUNDED in Australia in 1993 by entrepreneur Brad Sugars, ActionCOACH pioneered the business coaching franchise model, developing a systematic approach with proprietary strategies and tools that could be replicated across territories. The franchise’s early success showed the model worked globally, leading to rapid international expansion. ActionCOACH arrived in the UK in 2001, bringing its proven systems to British business owners. Over two decades, the franchise has grown from a single territory to over 200 coaches across the

UK. Globally, ActionCOACH now operates with more than 1,000 coaches in 85 countries, making it the world’s largest business coaching franchise. This expansion has been driven by the franchise’s focus on delivering real results and transformation to client businesses.

How ActionCOACH works Franchise partners and their teams receive thorough training with global, national, and local support, alongside access to over 3,500 proven strategies and tactics guaranteed to make businesses successful. Partners build a business coaching firm in their exclusive territory, where they and

their team of business coaches work directly with business owners, helping them increase profits, develop powerful systems, and build strong teams. The results go beyond business metrics. Clients achieve not only more profitable and sustainable businesses but also improved lives, making the work highly rewarding. The impact ActionCOACH partners make in their local economies has gained significant recognition, including Amazon’s Prime Video series that followed eight businesses being supported through the pandemic by ActionCOACH coaches, all of whom emerged stronger than ever.

Comprehensive support structure Support begins with 10 days at ActionCOACH University, followed by hands-on assistance at the Coach Training Centre to acquire clients through a targeted mail campaign to 125 business owners. The franchise funds and delivers each partner’s launch seminar. Partners are guaranteed to reach a six-figure monthly client income by month seven, supported by over 40 days of annual training,

daily webinars, and one-to-one coaching from their own dedicated business coach.

What sets ActionCOACH apart

ActionCOACH’s culture of teamwork was evidenced in the annual WorkBuzz survey, where 93% of franchise partners reported strong support from their peers, regularly communicating and sharing best practices. They also rated ActionCOACH’s products and services as superior to local competition, highlighting the range of engagement options, from the accessible monthly BusinessCLUB

to the flagship one-to-one coaching with guaranteed profit growth. A separate survey of nearly 1,000 UK clients showed 98% would recommend ActionCOACH to others, while 99% said their coach makes a positive difference to their lives.

Franchise partner Anu Khanna, who joined ActionCOACH in 2018, said, “It makes me feel very empowered. I can have a huge impact, not only on the businesses, but on the lives of people in the community, and that makes me feel very purposeful and intentional. I’m living my purpose.”

The ideal ActionCOACH franchise partner

ActionCOACH seeks individuals who want to build a business with scalability and longevity while making a real impact in their local community. The ideal franchise partner is someone who loves learning and developing themselves, and has enjoyed success in their career or sport. actioncoach.co.uk/franchise

THE GIRL FROM MARS

Jenni Morgan, winner of the Great British Franchisee Award 2025, explains how she ditched a career at Mars to grow ActionCOACH Wakefield into a fast-scaling, multi-territory operation with strong community roots

WHEN Jenni Morgan looks back at what pushed her toward launching her ActionCOACH franchise in 2018, she sees a career defined by variety, restlessness and an engineer’s instinct for problemsolving.

Her journey began with a degree she didn’t want to use, followed by 15 years at Mars and later a stint in consultancy — all of which ultimately set the stage for her move into coaching.

As she puts it: “I think the really interesting thing for me was that I had a really varied career when I joined Mars after uni.”

Her time at Mars offered early signs that she was never going to be someone content to stay in a narrow lane.

“I’d done an engineering degree, decided I didn’t want to be an engineer, and joined Mars because they had a great graduate programme that offered three years experience in three different jobs, potentially three different

business areas.” That breadth suited her and kept her at Mars for more than ten years..

A restructuring nudged her into consultancy, where she gained a different kind of exposure.

“I finished up at Mars the last four or five years I was there running a marketing division for them in business to business marketing.”

Helping a distributor sort out its marketing systems soon followed, along with similar work for charities and smaller firms.

Then came the move north, and with it, a small business job that didn’t feel like the right cultural fit.

“I got in there and realised the cultural values didn’t really match what they were portrayed as. And then secondly, they wanted me to sit in a box saying, ‘head of marketing’. And I was looking at the whole business going, but we need to fix this, this, this. So 18 months or so down the line, I left them”

That mismatch became a turning point, and pushed her to rethink what she wanted to do, and what she didn’t.

She knew she cared about education. She also knew she needed something handson. Crucially, she discovered ActionCOACH at the moment she was ready for a change.

“I opened a franchise mailing about ActionCOACH, read that and thought, that’s the thing. I want to go and do it.”

The engineer in her, however, still needed to test the fit.

“I went to a Discovery Day because I’m an engineer, did my due diligence, looked at several other companies who do something similar- ish, but not as good as we do it.”

The values, the systems, the impact, all clicked. So she made the leap.

From corporate life to knocking on doors

Leaving the security of Mars could have been jarring, but Morgan had already tested life outside the corporate bubble.

“Along the way I’d been through

doing some consultancy work… and then I’d worked in an SME that employed about 20 people as well. So I think I found the transition easier than I would have done.”

But nothing prepares you for starting on your own - except starting on your own.

“I came out of training and on the Monday morning went and knocked on doors of local businesses to say, ‘Hi, this is me’.

This is what I’m doing. I’m running this free event. Do you want to come along to it?’.”

It was a world away from

corporate boardrooms, and yet she surprised even herself with how naturally she adapted.

“I’ve never done business like that before. The fact that I could do it probably surprised me. I threw myself into every networking event I could find for six weeks in the run up to my launch event to get people to it.”

What also helped was ActionCOACH’s support network with daily webinars, peer connections, and people at the end of the phone whenever she needed guidance.

Her corporate leadership background helped with the presenting and delivery, but the hustle - the networking marathons, the outreach, the graft - that part she had to build from scratch. And it paid off faster than she expected.

“We hit the ground running really, really fast,” she says.

That momentum triggered early growth decisions, and by month four, she already needed part-time help. By January 2019, fed up with doing meetings around the kitchen table, she decided she already needed an office.

“I OPENED A FRANCHISE MAILING ABOUT ACTIONCOACH, READ THAT AND THOUGHT, THAT’S THE THING. I WANT TO GO AND DO IT.”

Growing a multi-territory operation

Morgan’s franchise now spans four territories - a scale-up she credits to ambition, decisive hiring, and resilience.

“The first thing is probably having the ambition to want to do it.”

She went in with a business plan, not a self-employment plan. And she adjusted quickly when reality didn’t match expectation.

“The person that I hired first, the idea was that they were going to do the phone calls, telemarketing, and the reality was that they did about two weeks and wanted to give me the laptop back because they couldn’t stand it. So we flipped it round. I kept the Phone calls, they took all the administrative stuff.”

Her strategy centred on investing early and stretching slightly ahead of what felt comfortable.

“We’ve probably slightly overstretched ourselves every time and done it a bit earlier than maybe I originally planned it for.”

Sometimes the best decisions come from grasping the nettle and

taking opportunities when they appear.

“I wanted somebody for 15 to 20 hours a week and found two good people who both wanted 15 hours.”

She ended up taking on both, somewhat trepidatiously, and they are still with her today.

This deliberate stretch-and-grow pattern also defined the next hires, the coaching expansion, and the recent appointment of a full-time salesperson.

“Which is great but again slightly scary because it’s another full time salary at a decent level coming into the business.”

The client outcomes that matter most

Awards are a big part of the success story, but Morgan enthuses most when talking about client results.

“We’ve been lucky enough to have people win Bizx awards (Unbranded Digital and Tools4U)… national recognition of what they’ve achieved which has been absolutely awesome.”

Her own recognition matters too,

of course.

“I have won for the last three years in a row the Yorkshire and Lincolnshire Customer Satisfaction Results Award… something that I’m really proud of, because it shows us what level of service we’re delivering to our clients and it’s based on what they say about us, how we work and the client outcomes that I’m really proud of.”

A major milestone — and what comes next

Winning the Great British Franchisee Award has been a defining moment for Morgan and her burgeoning business.

“It’s the first award outside of ActionCOACH that we’ve won as a business.”

It validated the team, the culture and the growth model. And she’s quick to credit the support network behind the scenes.

“There is a huge amount of support from ActionCOACH from Ian and Julie, James Vincent and the central team.”

She was also the first to launch under the firm builder licence — something she says changed everything.

“If I’d not signed that license… I wouldn’t have set about building a team.”

Looking ahead, a new identity awaits.

“We are going to move from being ActionCOACH Wakefield to ActionCOACH White Rose.”

The thinking is that it reflects her wider geography and gives the brand a strong Yorkshire identity as the business continues to scale.

Plans include more communitybuilding work, including a new SME celebration event, and another coach within the next year.

Snap Fitness

SNAP FITNESS opened its first UK location in 2012 and is leading the way in providing the most inclusive and welcoming fitness experience available.

Founded in 2003 in the USA, it is a globally established brand, with over 1,000 gyms across 20 countries, supporting more than a million members with their health and fitness goals.

Its 24/7 facilities provide members with a premium experience at an affordable price. Its gyms feature high-spec equipment, group exercise classes and a leading smartphone app for members to access on-demand classes when they can’t make it to the gym.

Now, with over 100 gyms across the UK & Ireland, Snap Fitness has further cemented its position as the UK’s fastest growing franchise.

Premium experience, affordable price

Snap Fitness continues to innovate and develop its member experience, reflected by the brand winning the Research & Development Award at the 2025 BFA HSBC UK British Franchise Awards.

In 2025 it has introduced its brand-new, signature group exercise classes, Reformer Pilates and dedicated recovery areas, including infrared saunas, to its gyms. Consumers now want more from their gym membership and are looking for ways to improve their overall health and wellbeing. This gives consumers an unrivalled experience at the midmarket price point and provides Snap Fitness franchisees with a product that stands out in their local communities.

A healthy investment

The fitness industry has never been in better shape. In 2025, more people than ever in the UK held a gym membership and the UK

market reached an all-time high value of over £6.5 billion (2025 State of the UK Fitness Industry Report).

Snap Fitness franchisees are reaping the benefits, with its membership base growing by over 18% from 2024 to 2025, far in excess of the 5.4% industry average. Franchisees typically see a full return on investment within three years.

The fitness industry has become a popular choice for franchisees diversifying their portfolio. It offers reliable monthly revenue through membership income, as well as a lean staffing model; the recommended staffing structure of a Snap Fitness gym has just two full-time employees.

No fitness industry experience required

Snap Fitness’ comprehensive support structure means that franchisees are guided through every step of their journey. From funding up to 70% of total start-up costs with its high street banking partners, HSBC and NatWest, to property selection and negotiation, gym design, marketing and ongoing operational support from a dedicated Regional Operations Manager.

Over three quarters of its franchisees invested with no prior fitness industry experience; with Snap Fitness’ expertise, training and support allowing them to thrive and capitalise on this booming industry.

That’s why so many of its franchisees go on to own multiple locations. Over half of its openings in 2025 were by existing franchisees scaling their investment with the brand.

Location matters

A key development of Snap Fitness’ model has been its use of data in identifying locations. It has been able to snap up prime properties, including in out-of-town retail parks, beating leading household retailers to these locations.

The results speak for themselves. In 2025, its new gyms are continuing to open with incredible numbers, including its September 2025 opening of Longford, Republic of Ireland, breaking the brand’s global presale record.

2026 is set to be a huge growth year for Snap Fitness, with over 15 locations set to open in the next 12 months and its gym network embedding these exciting developments into its locations.

HOW SNAP FITNESS IS FUTURE-PROOFING ITS FRANCHISE OFFERING

Snap Fitness EMEA CEO, Kevin Yates tells us how the business is moving beyond just exercise to become a lifestyle essential…

SNAP

FITNESS has beefed up its presence across the UK and Ireland, surpassing 100 gyms in the region and becoming one of the fastest-growing networks in the 24/7 fitness market.

For EMEA CEO Kevin Yates, the strategy behind that growth is simple: choose the right sites, stay ahead of member expectations and fitness trends and build a franchise model that appeals to investors who want predictable returns.

What sits underneath that, however, is a more complex picture, shaped by shifting consumer behaviour, rising expectations around wellbeing, and a franchise network that has had to modernise rapidly since the pandemic.

Location, experience and record growth

Yates says the brand’s recent momentum has been driven in the main by clever and considered siting. He puts much of that down to a property strategy that prioritises visibility, catchment strength and commercial viability.

“By ensuring we’re careful and considered when selecting new locations, we’re giving our franchisees a platform for success from day one, which is reflected by some record-breaking pre-sale numbers,” he says.

That gives the network a flying start. But the second part of the equation - the member experience - is what’s driving the network’s retention and long-term revenue growth.

“For our existing network, investing into our member experience has been vital to growing their membership numbers. This includes brand-new group exercise classes that people can’t get anywhere else, as well as dedicated recovery areas with equipment like infrared saunas and compression boots.

“We’ve grown our membership base by over 18% in the past 12 months, compared to the 5.4% fitness industry average”.

New sites deliver the network expansion, while enhanced member experience keeps existing sites competitive. Together, Yates describes it as a “record-breaking year for franchise sales.”

Why investors are buying in Snap Fitness sits in a mid-market bracket — accessible, 24/7, lean, and increasingly more wellnessdriven than traditional gym chains - a structure that has made it a magnet for investors looking for predictable returns.

“I think a key factor is our franchise model. With the majority of our franchisees’ revenue coming from monthly memberships, it gives investors a reliable, recurring income and a good idea of how much they’re going to make at the end of each month.”

The model also shields franchisees from the staffing pressures hitting more serviceheavy brands.

“Our gyms operate on a lean staffing model which is attractive to investors. This means we are far less impacted by ongoing rises in staffing costs and minimum wage compared to more service-heavy franchises.”

And then there is the macro trend of young people (but old ‘uns too) now treating fitness and wellness as lifestyle essentials, not discretionary extras.

“Gym membership numbers in the UK have risen for four consecutive

years,” he says. “The younger generation… They’re going to be fuelling our industry’s growth for years to come and investors want to be a part of that.”

Future-proofing through innovation

Yates is clear that the brand’s long-term differentiation rests on innovation — and ensuring franchisees have products that genuinely stand out locally.

“It means giving them a business and a product which will appeal to consumers for years to come,” says Yates. “We need to be on top of the latest fitness equipment and wellbeing trends.”

There have been new additions like Reformer Pilates and state-ofthe-art recovery equipment that Yates believes sets Snap apart from the competition.

The emphasis is not just on novelty, but on broadening the concept of what a 24/7 gym can be.

“It’s all about giving members everything that they need under one roof. People want far more than convenience from a gym membership now and that trend is only going to continue as consumer expectation rises.”

As an example, the aforementioned Reformer Pilates - once a boutique-studio luxury - and infrared saunas have now become central pillars.

“All our Reformer beds come with a touchscreen which have over 800 on-demand video workouts. This means that our members can access them regardless of their lifestyle.”

Recovery is now another core selling point. “Rest and recovery are becoming increasingly important. Combining the convenience of 24/7 access with a leading member experience and product innovations gives our franchisees an incredibly competitive product that appeals to consumers”.

A BIG PART OF THAT IS OUR FRANCHISE PARTNERS AND THEIR TEAMS LIVING AND BREATHING THE BRAND

Modernising the network

While new sites steal the headlines, existing franchisees are also transforming their clubs to meet rising expectations. A welcome shift that Yates says is already driving substantial uplift in membership.

“A big part of that is our franchise partners and their teams living and breathing the brand,” he says. It has seen investment in a modernisation process which includes the roll-out of new equipment which brings in more members and creates a significant uplift in value.

Meanwhile, the support office has been central to creating consistency across the network.

“It’s down to the increased levels of support we provide. We’ve got an incredibly settled team within our Support Office who are dedicated to helping our franchisees thrive.”

Franchisee journey and support

The brand attracts a mixed profile of operators, from hands-on owners to investors who delegate to in-club teams. What matters, Yates says, is mindset.

“The one thing that they all have in common… is a drive and ambition to make a difference. We find franchisees that can follow the playbook but at the same time, push to innovate and adapt the franchise model to their local area to have long-lasting success.”

Many operators have no fitness background. Some 80 per cent of them, in fact. So the onboarding process has been engineered to

remove any uncertainty.

“We provide a transparent sales journey, which familiarises them with us and our industry. This means if they do invest, they’re ready to go from day one. For example, prospective franchisees are guided through a comprehensive cashflow document to show real-time costs of operating a Snap Fitness gym. This is fully customisable including the gym’s size, location, membership pricing and opening member numbers. If they do then become a franchisee, the support is non-stop.”

And that support continues through to launch.

“We’ll help them secure preferential funding, source and negotiate on a prime property for their gym, offer support with recruitment and create a comprehensive online and offline marketing launch for their new site. Our new gyms in the past 12 months are opening with 44% more members than the previous 12 months.”

Leadership and vision

What has worked so well so far and what Yates continues to focus on is consistency, innovation and local execution.

“My time in the industry has taught me the importance of delivering exceptional experiences, blending innovation with operational excellence. I aspire to have consistency across our franchises but with the balance of our franchisees being able to execute this locally in their gyms.”

Looking ahead

Further expansion remains the next major milestone. “Our next phase in the UK & Ireland is to broaden our reach,” he declares.

“Our opening pipeline for 2026 is fantastic. We already have some prime properties secured for these openings and you’re going to see new Snap Fitness locations launch in a range of new areas.”

2026 is also going to be a big year for modernisations of our existing gyms. Our franchisees are passionate about reinvesting in their facilities and being able to incorporate these exciting new products and offerings such as Recovery Zones and Reformer Pilates. This will give these locations a new lease of life and be able to appeal to a brand-new range of consumers.”

Always looking to capture the zeitgeist, he sees the sector evolving into a broader lifestyle category rather than just exercise.

“We’re more of a wellness industry now. Consumers want far more than a gym.” He says they want support and guidance across all aspects of their wellbeing.

Technology will be central in delivering that and will be a big part of the firm’s future investment with a new app on the way to bring the experience to members outside of the gym as well.

“We want to positively impact our members’ lives as much as possible, regardless of whether they’re within the four walls of our locations,” says Yates.

Continued innovation to the Snap Fitness offering around wellbeing and lifestyle now forms a big part of the business plan going forward and as you might expect from a gym, it looks like it’s all working out.

18

Bluebird Care

Bluebird Care franchises deliver end-to-end home care services, from hourly domiciliary visits to full live-in care and more complex, specialist support. It has proven to be a successful formula

BLUEBIRD CARE

is one of the UK and Ireland’s most established and fast-growing home care franchise networks, offering an exciting opportunity for ambitious franchise partners who want to build a commercially strong, values-led business in a thriving sector.

A 20-year success story

Founded in 2004 as a family business, Bluebird Care has grown into the largest private home care provider across the UK and Ireland, operating more than 220 franchise businesses and holding the

biggest market share in the private home care market by turnover. In 2024 the brand celebrated its 20th anniversary, supporting over 20,000 customers and employing over 10,000 care professionals who deliver high-quality, personalised care every day. This scale and longevity provide incoming franchise partners with strong brand recognition, a proven model and the confidence that they are joining a mature, resilient network.

Bluebird Care’s growth has been powered by franchising since 2006, enabling local owners to build substantial businesses while benefiting from a nationally

recognised brand and shared best practice across the network. The company continues to outperform the wider home care market with double-digit revenue growth in 2024 and 2025, underlining both sector demand and the strength of its premium positioning.

Premium home care, at home

Bluebird Care franchises deliver end-to-end home care services, from hourly domiciliary visits to full live-in care and more complex, specialist support. Customers can receive everything from companionship and help with daily living through to condition-led care, meaning families do not need to change provider as needs evolve. This continuity, delivered in the comfort and familiarity of a person’s own home, sits at the heart of the brand’s belief that “care matters” and that people should be able to remain independent without unnecessary limitations.

The business is strategically focused on extending the lifetime value of each customer through a broad, high-quality service portfolio aligned with key market trends, including the rise of live-in care and opportunities to support the NHS with more complex care at home. This approach not only meets the expectations of premium-paying customers but also creates a strong “halo effect” for the brand, reinforcing Bluebird

Care’s reputation as a trusted, accountable provider throughout the entire care journey.

What sets Bluebird Care apart?

Bluebird Care positions itself firmly at the premium end of the private home care market, combining a strong commercial proposition with a clear values-driven culture. Franchise partners benefit from a nationally recognised name, extensive marketing presence and award-winning credentials, including winning “Most Outstanding National Home Care Group or Franchise Network” at the 2025 Home Care Awards. Each Bluebird Care business is locally owned but united by the “Bluebird Care Way”, a defined set of values and standards that underpin both customer and employee experience. Significant investment in people, technology and training helps care professionals deliver consistently

high standards, which in turn supports sustainable growth and robust, recurring revenues for franchise partners.

Comprehensive support for franchise partners

Prospective franchise partners do not need prior care experience; success is built on strong leadership, empathy, commercial acumen and a genuine commitment to people. New owners are welcomed into a structured onboarding journey that includes comprehensive training at the National Support Centre and time spent with an experienced franchise mentor to see a successful business in action.

For the first two years, each new franchise partner is supported by a dedicated onboarding manager, followed by ongoing input from a business development manager and a specialist quality manager

to help navigate regulation and compliance. Alongside this, the national support team provides expert guidance in finance, marketing, operations and recruitment, ensuring franchise partners are never on their own as they grow their business.

With both new territories and established resale opportunities available across the UK, Bluebird Care offers a compelling route into a high-growth, purpose-driven sector for entrepreneurs who want to build a premium, scalable home care business that makes a meaningful difference in their local community.

Anytime Fitness UK 17

Anytime

IN A HIGHLY competitive and ever-evolving fitness industry, Anytime Fitness UK has firmly established itself as the market leader. With over 185 clubs across the UK and more than 5,600 clubs globally, the brand offers a tried-and-tested model, a globally recognised name, and a resilient business framework built to adapt to the changing needs of modern consumers.

For prospective franchisees, Anytime Fitness offers a unique opportunity to enter a booming industry with the backing of a trusted and proven brand.

Proven market leadership

Anytime Fitness is the largest fitness franchise in the UK in terms of locations, and it continues to grow rapidly despite the challenges faced by the wider economy and health sector. The brand’s 24/7 access model, convenience-driven approach, and community-based ethos have made it a favourite among members and a reliable investment for franchisees.

Anytime Fitness consistently ranks as one of the top-performing fitness franchises globally, a testament not only to its scalability but also to its commitment to innovation and member satisfaction. Its broad appeal across age groups, demographics, and fitness levels means it taps into a wide and sustainable customer base.

A resilient business model

One of the primary reasons for Anytime Fitness UK’s success, and its attractiveness to investors - is its resilient and flexible business model. Franchisees benefit from a low staffing requirement, high member retention rates, and multiple revenue streams.

Moreover, the franchise operates on a recurring revenue model, where the majority of income comes from monthly memberships. This provides franchisees with predictable cash flow and financial stability, something few other franchise opportunities can guarantee.

Crucially, Anytime Fitness clubs are not seasonal or dependent on trends - fitness is a necessity and a growing priority for consumers seeking healthier lifestyles. Even during times of economic uncertainty, the demand for affordable, convenient, and accessible fitness solutions remains high.

Full support from day one

Investing in Anytime Fitness doesn’t mean going it alone. Franchisees receive comprehensive support at every stage, from site selection and fit out to recruitment, marketing, and operations. The UK support team includes specialists in property, sales, fitness, and marketing, who work closely with owners to ensure success.

Anytime Fitness also offers extensive training both initially

and on an ongoing basis, ensuring franchisees feel confident and capable of running their club even without previous experience in the fitness industry. This handson approach to franchising sets it apart and gives investors the tools they need to succeed.

A brand that members love

One of the biggest advantages of joining the Anytime Fitness network is the strength of the brand itself. Members across the UK and the world know and trust the name, and that trust translates into high member retention and strong word-of-mouth growth.

The Anytime Fitness ethos is centred around creating inclusive, supportive environments where everyone, regardless of fitness level, feels welcome. Clubs foster a sense of community, encouraging members to stay longer, refer others, and engage with services beyond just workouts. This member-first approach is what keeps Anytime Fitness ahead of the curve and builds loyalty over time.

Competitive edge over other franchises

There are many fitness franchises

in the UK, but few can match the global strength, local support, and head office support of Anytime Fitness. Anytime Fitness offers a low-risk, scalable, and proven model with broad consumer appeal.

Its 24/7 model caters to members with busy lifestyles, allowing them to train on their own terms. Combined with a simple tech-integrated access system, franchisees can run lean operations without sacrificing quality or service. The global reach also means members can use any club around the world, adding significant value to their membership and reinforcing brand loyalty.

The future of fitness

As the UK public continues to prioritise health and wellbeing, demand for flexible, accessible fitness solutions will only increase and Anytime Fitness is uniquely positioned to meet that demand.

anytimefitness.co.uk/own-a-gym

The Travel Franchise 16

Forward-thinking in its approach, The Travel Franchise has earned significant industry recognition for its high-impact training, brand presence and a community of motivated business owners

FOUNDED IN 2001, The Travel Franchise has grown into one of the most recognised and respected home-based travel franchise organisations in the UK. Over more than two decades, it has empowered hundreds of people to enter the world of travel entrepreneurship, even when they had no previous experience in the industry. Today, it is widely known for its comprehensive training, a respected UK brand and an engaged community of committed business owners.

The heart of the business has always been accessibility. The Travel Franchise was created to open the doors of the travel industry to people who have passion but lack industry

£2,995 –£29,995 + VAT

experience. Its network includes teachers, nurses, engineers, police officers, hospitality professionals, parents returning to work and career changers from an extraordinary range of backgrounds. Many join with the ambition to escape rigid working hours, create more freedom in their lives or finally turn their love of travel into something meaningful and profitable.

Training is where The Travel Franchise truly excels. Its programmes are built for beginners and are delivered by experienced travel professionals who understand exactly what new franchisees need to succeed. These experts guide newcomers through every step of learning how to sell holidays, support customers and work with suppliers. Many franchisees make their first bookings only days after completing initial training, and the learning continues long after their launch. Weekly masterclasses, group sessions and one-to-one guidance from Business Development Managers mean franchisees are never left to navigate the industry alone.

One of the most exciting parts

of joining at the Elite level is the 100% Money-Back Challenge. Franchisees who reach a set commission level within their first year can have their entire franchise fee refunded. Dozens have achieved this milestone, and some have done it in as little as six months. It is one of the most confidence-boosting incentives available in the UK travel franchise space and a major reason the franchise attracts people who want both opportunity and security.

Elite franchisees also enjoy access to unforgettable learning experiences around the world. Fully funded mentorship retreats have taken place in destinations such as Mauritius and Japan, giving franchisees the chance to learn directly from industry partners while exploring the places they will later sell. Another standout experience is the Seminar at Sea, an ocean-based training programme that immerses franchisees in the cruise sector and prepares them to take advantage of one of travel’s fastest-growing markets.

The Travel Franchise’s forwardthinking approach has earned significant industry recognition. In

2025 it won Best Lifestyle Franchise in the World and Best European Franchise at the Global Franchise Awards. Its customer-facing brand, Not Just Travel, has collected multiple travel industry awards of its own, including sustainability recognition for its environmental initiatives.

Innovation continues to be a core driver of the company’s progress. The recent launch of a new online holiday quote tool, combined with the refreshed Partners in Travel initiative, gives franchisees modern, powerful ways to generate warm leads by working with clubs, charities and local organisations. These tools reflect the company’s focus on blending expert training with industry-leading technology. The brand also enjoys strong public visibility thanks to its ambassadors, including Eamonn Holmes OBE, Hayley Sparkes and Olympic gold medallist Daley Thompson CBE. Their involvement enhances brand credibility and gives franchisees professionally produced content they can use in their own marketing. With consumer demand for personalised travel advice reaching new heights and travellers increasingly seeking expert guidance for complex itineraries, The Travel Franchise offers a proven route into a thriving sector. Its flexible approach, exceptional training and award-winning support make it one of the most exciting and future-focused franchise opportunities available today.

Right at Home

Independently owned and operated – and with no external shareholders – ensures that the major focus at homecare franchise and European Franchisor of the Year 2025, Right at Home, is franchisee success

RIGHT AT HOME is the homecare franchise consistently rated as industry-leading by clients and care sector regulators.

With more than 80 UK offices collectively scoring 9.9/10 on the UK’s largest homecare review site, and over 30% of inspected territories rated Outstanding by the CQC, our network has built a reputation for delivering exceptional quality care, every single day.

And this year marks an even bigger milestone, with Right at Home UK officially named as the best franchise in Europe.

European Franchisor of the Year 2025

Right at Home UK was named European Franchisor of the Year 2025 by the European Franchise Federation, selected from across 19 countries.

This honour follows our recognition as BFA HSBC Franchisor of the Year in the UK, and an invitation to represent the UK on the European stage.

This is one of the highest honours in global franchising, recognising not just our results, but how we achieve them: ethical growth, exemplary care standards, collaborative leadership

and a values-driven network of exceptionally committed franchise owners.

A network built on values and proven success

Right at Home only awards franchises to people who share our ethos:

• Integrity and excellence are everything

• Profitability comes from being the very best at what we do

• Leaders are approachable, accountable and collaborative

This values-led approach has cultivated a close-knit community

of businesspeople who are humble, driven, proud of their teams, and committed to delivering outstanding care.

When the right people join the right franchise, the results are clear:

• Over 50% of offices trading 2+ years exceed £1m in annual revenue

• Top performers are hitting £5m+ annualised turnover with strong margins

• Owners typically achieve around 3x EBITDA on exit

Franchisees consistently highlight the depth of support and the quality-first culture that underpins their success.

Leading the homecare sector

Right at Home has built the UK’s most trusted premium homecare brand over 13+ years. We’re independently owned and operated – with no external shareholders – ensuring our sole focus is franchisee success.

We’re also the only homecare franchise using its own bespoke operating software, paving the way for innovative tech partnerships and AI integration.

The leaders of the business are highly respected across franchising and social care. Ken Deary, Founder & Chairman, is a former BFA Franchisee of the Year and past Chair of the BFA. Lucy Campbell, CEO, is a multi-award-winning leader shaping the future of homecare on the national stage.

This stability and expertise have built a high-performance franchise model with the benchmarks in both homecare and franchising to prove it.

Getting off to a strong start

Our RightStart programme gets every new owner off to the best possible start with:

• Detailed business planning

• Support recruiting a Registered Manager

• Initial marketing campaigns

• Digital care software included for Year 1

• Reduced first-year support fees

The launch process is proven to set franchisees up for accelerated, sustainable growth.

Extraordinary demand, extraordinary rewards

The UK’s ageing population and growing desire for high-quality, home-based support means demand for relationship-centred care has never been higher. And with significant barriers to entry across the sector, Right at Home’s proven model and trusted brand give franchisees an exceptional foundation for long-term success. The emotional rewards are significant – transforming people’s lives every day – and the financial rewards can be substantial as you scale.

Who makes a successful franchisee?

We don’t award franchises to the most people. We award them to the right people. We look to partner with those who are:

• Values-driven and passionate about delivering exceptional care

• Natural leaders who can inspire a growing team

• Resilient, driven and commercially minded

• Community-focused and energised by helping others

If you’re looking to thrive, contribute, collaborate and uphold the reputation that led to us being named Europe’s Best Franchisor, then we’d love to explore the opportunity with you.

InXpress

Consistently ranking highly in the EF100 rankings, InXpress is redefining success in global logistics, proving that when confidence meets opportunity, growth follows

EVERY BUSINESS on earth relies on shipping. From e-commerce startups to established manufacturers, demand for smarter, faster logistics has never been higher, and it’s only growing.

That’s where InXpress leads the way. With more than 450 franchises in 14 countries, InXpress connects businesses to global carriers like DHL® and UPS®, backed by local expertise and world-class technology. It’s a model built to thrive in any economy, giving small and midsized businesses the confidence that their shipments and their success are in capable hands. For franchisees that means joining an industry that’s not just resilient but expanding year after year. E-commerce, AI, and automation are reshaping how goods move, and InXpress sits at the heart of it all.

“Our franchisees aren’t just selling a service,” says James Siddy, Franchise Recruitment Director UK. “They’re helping businesses run better, every day, and they’re earning from that value.”

Earning with confidence

InXpress franchisees build recurring income from customers who ship week after week. Once those accounts are established, every shipment creates another stream of revenue. This is a business model designed for scalability and long-term financial security. With low overheads, no stock or

premises required, and residual earnings, franchisees can grow their income without the heavy costs associated with traditional operations. Many start from home with just a laptop and phone and grow into multi-employee enterprises supporting hundreds of local businesses.

It’s a chance to build a meaningful business that delivers both income and independence.

“You don’t need logistics experience,” says James. “You need drive, commercial focus, and the willingness to learn. We’ll handle the rest.”

Support that scales with you

From the moment new franchisees join InXpress, they’re backed by a world-class training and support system.

It starts with a week of immersive onboarding, covering everything from consultative sales and customer management to using InXpress’s powerful WebShip+ technology platform. After that, support continues through mentoring, regional coaching, the InXpress University learning hub, and a global network of franchisees who actively share best practices. InXpress’s dedicated support team is known for being hands-on, proactive, and personally invested in every franchisee’s success. As the business grows, that guidance scales right alongside, ensuring no one builds their future alone.

“We succeed together,” says James. “That’s what sets InXpress apart, a community of entrepreneurs who back each other to win.”

The confidence to grow bigger

InXpress isn’t a start-up story anymore; it’s a global success story. Ranked in the Top 10 UK franchises in the EF100 for seven consecutive years, the brand continues to push boundaries, combining innovation, partnership, and confidence in equal measure.

If you’re ready to own a business with proven growth, low barriers to entry, and an industry that never stands still, it’s time to take the next step.

Dream Doors

Refacing kitchens, 25 years on, continues to be the mainstay for Dream Doors. And, to date, more than 150,000 homeowners have come knocking

DREAM Doors turned 25 last year. It was back in 1999 that the company transformed its first kitchen on the south coast of England. Since then, more than 150,000 homeowners have benefited from its unique value proposition, getting their kitchens refaced to make them look brand new for a fraction of the cost – and the time – of a full refit.

Dream Doors has almost 100 showrooms now open in the UK, from which its franchisees use teams of trusted, local professionals to deliver kitchen

makeovers – plus full refits where needed – within protected franchised territories.

The strength of the Dream Doors brand, and its network’s ability to increase turnover year-on-year, comes from finding and recruiting the right people – those who can effectively learn how the business model works and recreate that success for themselves in their own area.

Dream Doors prides itself on the quality of the training it provides to new franchisees, ensuring they have the knowledge and confidence they need to visit

customers at home, survey their kitchens and sell products based on their individual needs.

In fact, the level of training and support on offer means new franchisees do not need any previous experience in kitchens, in sales or in running a business of their own.

Dream Doors’ award-winning training course is delivered at a state-of-the-art training centre which it shares with other Neighbourly franchise brands – including Bright & Beautiful, Countrywide Grounds Maintenance, Drain Doctor and Greensleeves. As a part of Neighbourly, the world’s largest parent company of home services brands with network revenues topping $4.4bn, Dream Doors franchisees benefit from infrastructure and support befitting of a global franchise powerhouse.

Dream Doors’ 18-day in-house induction programme covers all aspects of running a £1milliona-year business, from marketing through sales to operations, finance and customer care.

Even after that course has ended, Dream Doors’ Business Development Managers (BDMs) continue to support new starters – helping open showrooms, recruiting and training staff, running official launch days and going out on those all-important initial customer appointments.

The BDMs also provide ongoing and in-territory support services to franchisees throughout their trading lifecycle. This includes highly focused marketing and sales support that helps ensure each territory is making the most of the opportunity available to them.

For ambitious candidates, Dream Doors offers one of the highest value franchising opportunities in the UK. New franchisees can join the network for as little as a £35,000 investment of their own cash, with working capital and showroom fitout costs

bank financed. This puts new starters on the fast track to generating turnovers of hundreds of thousands of pounds in their first year – earning themselves a six-figure annual income in the process. Top franchisees earn £250,000 a year.

Dream Doors has a reputation for delivering quality, cost effective

kitchen makeovers with a strong focus on customer service and satisfaction. A statement that can be validated through customer feedback: Dream Doors holds a well-deserved 9.8 out of ten rating on independent industry review website Checkatrade, based on more than 28,000 reviews.

Dream Doors has won 15 national awards, including being named best kitchen supplier and best money-saving product in the Daily Express’s Home and Living Awards. The company’s strong industry reputation means it offers high end products from brands such as Bosch, Neff, Franke and Blanco, with some exclusivity.

The brand is growing fast, with only a handful of franchise territories left. And its existing franchisees are going from strength to strength – with average annual turnover now at £800,000. This is a business model that not only survives, but thrives, during periods of economic downturn –so there’s never been a better time to join the Dream Doors network.

®

TaxAssist Accountants 12

With a top 15 finish in this year’s EF100UK rankings the numbers continue to stack up for TaxAssist Accountants; confirming the innovativeness of its business model

TAXASSIST

ACCOUNTANTS is the UK’s largest network of accountants providing tax, accountancy and business advisory services, specifically for small and medium sized businesses, including limited companies, sole traders and partnerships. In addition, they can help individuals who need tax, mortgage, income protection, pension and investment advice.   Many prime territories are still available, along with established franchises for sale offering immediate income streams and the opportunity to scale existing practices by converting to the TaxAssist brand.

An innovative business model

Based in visible, accessible, and welcoming shopfront premises, TaxAssist Accountants has developed an innovative and proven business model that enables franchisees to focus on a lucrative market of potential clients. Their comprehensive support, training and business development strategies help franchisees build sizeable, scalable and profitable practices - creating valuable, saleable business assets.

Multiple income streams

In addition to core tax, accountancy, and advisory services, franchisees benefit from access to complementary service lines (Financial Planning by TaxAssist, Payroll by TaxAssist and Tax Consulting by TaxAssist). These services are introduced to clients and then referred to dedicated teams of specialists for delivery, helping franchisees generate multiple revenue streams and enhance client retention. With more services in development, the TaxAssist portfolio continues to expand, strengthening the brand and keeping it several steps ahead of the competition.

The background of a typical franchisee TaxAssist franchisees are accountancy and finance professionals with experience in practice or industry. A financial background is essential, but the focus of the role is on advising and supporting clients - while your tech and team handle the number crunching.

Training and support

As you’d expect from a business that has kept its franchise network at the forefront of the industry for over 30 years, comprehensive support is at the heart of their model. They have won multiple awards over the years for the way they support their franchisees. This includes being awarded ‘5-Star Franchisee Satisfaction’ for thirteen consecutive years following independent franchisee surveys run by WorkBuzz.

The TaxAssist Support Centre provides mentoring and guidance on everything from growth strategy to technical support and ongoing training for franchisees and their staff.

Marketing and business development support is at hand from before each franchisee launches their business. A proven

lead generation service delivers the right prospects to grow a franchisee’s fee bank, while a personalised, responsive website and managed search engine advertising campaigns, increase visibility locally.

The Training Academy delivers bespoke technical and business training and support for franchisees and their team, ensuring each franchise remains the local market leader, operating to the highest professional standards.

The Support Centre’s expert team also research and recommend a best-in-class software suite, enabling increased efficiencies and the development of strong relationships with clients. The TaxAssist Practice Engine, a major initiative, delivers best practices, systems and tools to the networkadvantages that would be difficult to achieve independently.

As a result, many franchisees expand to operate multiple shops within their territory. The TaxAssist brand continues to attract clients who appreciate a friendly, convenient and local professional service backed by a trusted national name.

Financials

The Initial Franchise Fee for building a new practice is £19,950 + VAT or £9,975 + VAT for a franchise resale or to convert your practice to TaxAssist.

The total investment required is dependent on location, working capital and level of personal drawings required. TaxAssist works closely with new franchisees throughout the business planning process to establish the right level of investment.

The major banks fully support the franchise model and will typically lend up to 75% of the total investment required, subject to status.

When the time comes to sell, support is provided to help realise maximum value - with sale multiples often exceeding industry norms.

Chicken Cottage 11

Pioneers of halal fried and grilled chicken in the UK, Chicken Cottage has spent 30+ years redefining the QSR industry with bold flavours, innovative offerings, and a commitment to quality

FOUNDED in London, Chicken Cottage was among the first QSR brands in the UK to bring halal-certified fried and grilled chicken to the mainstream. Over three decades, it has grown from a single neighbourhood store into a trusted global brand, known for blending Western and South Asian flavours to create a unique fast-food experience.

Chicken Cottage continues to be a standout name in the QSR sector, constantly innovating to stay relevant and exceed customer expectations. The franchise has evolved with the times, integrating digital solutions like its dedicated Chicken Cottage app. This app allows franchisees to engage directly with customers, helping

them bypass high commission rates from delivery aggregators while delivering exclusive offers and promotions. The app has not only strengthened customer loyalty but also significantly boosted repeat sales, keeping the Chicken Cottage experience engaging and accessible.

The brand takes pride in providing robust support to its franchisees. Alongside operational and training assistance, franchisees benefit from tailored marketing campaigns designed to meet local needs while maintaining a cohesive brand image. This support is integral to the success of each store, with limited time offers regularly launched to keep the menu fresh and exciting for customers.

Pioneers in product innovation

Chicken Cottage has always been at the forefront of product development, and 2025 has been a standout year.

• The brand launched two blockbuster Limited Time Offers: Hot Honey Wings and the Jerk Grilled Chicken Range

• Both innovations were firsts in the competitive landscape, positioning Chicken Cottage ahead of the curve

• These LTOs were celebrated by customers nationwide, with exceptional sales performance across in-store, online, and aggregator platforms- validating the brand’s strong understanding of consumer trends and flavour innovation

A deep commitment to community & social impact

Chicken Cottage also collaborated with its national charity partner to drive social impact.

• Six fundraising campaigns were held across the UK- from Streatham Hill and Tooting in London to Bury in the North

• Franchisees were trained to recognise signs of exploitation, equipping frontline staff to support vulnerable young children effectively

Strong expansion & ambitious global pipeline

This year’s growth has exceeded expectations:

• The brand set a target to open 10 new UK stores in 2025 and successfully achieved it well before year-end

• A strong development pipeline means several more stores are scheduled to launch before the year concludes

• Beyond domestic expansion, Chicken Cottage is advancing its global footprint with four international stores under development across Pakistan, the Middle East, Iraq, and Saudi Arabia

This marks an exciting chapter as Chicken Cottage accelerates toward becoming a recognised global QSR player.

Brand entering a new era

As Chicken Cottage enters a new era, the brand’s flexible formats are proving highly effective across forecourts, convenience stores, and petrol stations. Even in compact spaces, they deliver strong sales, consistent quality, and are getting impressive customer feedback across all retail settings.

Autosmart International

When it comes to the vehicle cleaning industry, Autosmart International’s ongoing success is a clear testament to its tried-and-tested business model

SINCE being established in 1979, Autosmart International has been leading the vehicle cleaning industry, cementing its position as the number one supplier to trade professionals.

From the beginning the company embraced franchising and built a robust network, which is a core pillar of its ongoing success and a differentiator to its competitors.

Now celebrating over 45 years in business, Autosmart continues to lead with a proven model of growth and success: one that has survived, and thrived, even in times of economic uncertainty.

Autosmart began with a revolutionary concept: mobile showrooms that brought professional-grade cleaning products directly to customers, paired with the franchisees’ expert knowledge and service.

Today, Autosmart supports 119 franchisees in the UK, with 168 showrooms on the road distributing over 300 professional cleaning products to trade customers, including car dealerships, agriculture, transportation, construction and many more industries.

Autosmart’s reach has expanded far beyond its humble beginnings, now spanning across the globe with presences in France, Germany, Holland, Sweden, the US, and Australia to name a few.

In 2025, Autosmart welcomed an impressive 19 new franchisees to the network taking on established and profitable resales. Franchisees benefit from intensive training programmes, tailored business planning, and ongoing guidance from a dedicated team of experts providing shoulder-to-shoulder coaching across all aspects of being a franchise owner.

What truly sets Autosmart apart is its franchise model; franchisees get to keep 100% of their profits, as there is no royalty charge or management fees. This combination of world-class products, hands-on support, with a tried-and-tested business model, has established Autosmart as a trusted partner for its franchisees, enabling them to build successful, sustainable businesses, with most franchisees staying for an average of 14 years.

To secure its future and that of its franchise network for the next 45 years and beyond, Autosmart has invested £35m in cutting-edge manufacturing, warehousing, and IT systems.

The new state-of-the-art factory

is based in the heart of the Midlands, just 8 miles away from its current site in Staffordshire. Within the next 12 months this facility will significantly enhance Autosmart’s manufacturing capabilities, paving the way for increased production, greater efficiency and sustained growth.

As Autosmart celebrates its continued success, it does so with an eye on the future. With its pioneering mobile showroom concept, world-class products, and commitment to excellent service, Autosmart is prepared to continue leading the vehicle cleaning industry for the next 45 years and beyond.

Testimonials

“I was an electrician prior to being a franchisee. I went on a few ‘try before you buy’ days and really liked the business model. I’m a real people person and have a good rapport with people so this job suited me. You get out what you put in and I was the fastest growing franchisee over 3 years and I’ve tripled the patch since I started 6 years ago.”

– Chris Moseley

“Before joining Autosmart, I previously worked in a motorcycle dealership and wanted to do something that would allow me to be out and about. I already knew the Autosmart products well and had my HGV licence so when an opportunity came up, I jumped at the chance. Being an Autosmart franchisee has given me the freedom to be my own boss, I get on really well with my customers and I’ve tripled my sales in 18 months.” – David Forster

“I worked in the fire service for 15 years before becoming a franchisee. Being a franchisee is very financially rewarding but you need to put the work in especially when you’re growing the business and that can mean long hours. I’m a bit of a clean freak so this job suits me, if you also have an interest in anything to do with cars, trucks, motorbikes etc. then an Autosmart franchise opportunity is ideal.”

– Scott Walshe

Water Babies 9

Another very strong finish from Water Babies this year. Arguably, that’s why it’s the world’s largest baby and toddler swimming school, teaching over 80,000 children every year

WATER BABIES is the world’s largest baby and toddler swimming school, teaching over 80,000 children every year essential water safety, core aquatic skills, and swimming strokes across the globe. With big plans, the business continues to give children the best start in life, helping them learn a skill that will last a lifetime.

Let’s dive in Water Babies began in 2002, when founder Paul Thompson turned his passion for the water and love for his daughter into a small, homegrown venture. Water Babies was born around a kitchen table, and within weeks, more than a hundred families had signed up. What began as a small, makeshift, passion project has grown into a global franchise network, teaching over half a million children life-saving skills and making a splash in earlyyears education worldwide.

Through a network of familyrun businesses in more than 560 pools internationally, every lesson is designed to develop children’s water skills in line with their physical, mental, and emotional growth. The structured programme supports little ones as they grow, helping to build a strong foundation in swimming while nurturing confidence, coordination, and a love of the water.

Water Babies celebrates families of all shapes, sizes, and blends, taking every child on a journey of aquatic discovery, adventure, and purposeful play. Its holistic approach encourages playful learning through imaginative water adventures tailored to each stage of development, ensuring every little mind, body, and soul is nurtured as children learn to swim.

As an international franchise, Water Babies operates across the UK, Ireland, the Netherlands, Canada, and is now making waves in the United States. Having signed its first US franchisees in 2025, the

business is opening the door to exciting new growth opportunities. This expansion marks a major milestone, bringing the brand’s unique approach to a whole new audience.

An immersive swimming experience

What makes Water Babies truly special is its Oceans of Imagination programme, a unique and playful swimming curriculum that gives children the very best start in life. Delivered by highly trained teachers, it takes babies and toddlers on an engaging journey to learn to swim independently.

In 2025, Water Babies extended this journey with Swimvincible Swim School, a brand-new programme for children aged four and over. This exciting addition builds on their baby and toddler lessons, giving young swimmers the opportunity to continue developing confidence, water safety, and essential swimming skills as they grow.

Far from simply swimming lengths of the pool, Swimvincible provides structured lessons led by expert teachers who make every session fun, challenging, and engaging. Children progress through a programme that encourages independence, refines technique, and instils a lifelong love of water. By continuing the unique approach of Water Babies, Swimvincible ensures that every child feels part of the journey, celebrating milestones and achievements while enjoying every moment along the way.

Water Babies purpose

More than just a swim school, Water Babies actively gives back and supports families through charitable initiatives and purposeful activity. As a certified B Corporation™, the business demonstrates its dedication to social and environmental change, sourcing sustainable solutions and putting positive impact at the centre of everything it does. The company understands its influence on families and the responsibility that comes with being a global leader in baby and toddler swimming. Every member of the Water Babies family is passionate about what they do, working together to deliver the best learn-to-swim experience to children around the world.

From imaginative lessons to underwater photography, sustainable products, and community support, Water Babies continues to make waves around the world, helping children grow confident, independent, and watersafe, one lesson at a time.

BUOYED SUCCESS BY

Water Babies’ MD James Brookes, outlines how rising demand for early-years swimming lessons, strong parental trust, and a tech-driven franchise model continue to drive momentum across the UK and beyond

THE LEARN-TO-SWIM

franchise market is fairly niche, but Water Babies has been riding its own wave of success for more than two decades.

With growing international ambitions, a tech-based customer experience, and a franchise network that mixes passion with structured performance, the business is shifting into its next phase under managing director James Brookes.

And while the business offering continues to evolve, it repeatedly relies on the same themes of quality, consistency, and a model designed to help franchisees grow with confidence.

At the heart of that success, Brookes says, is a franchise operation that was built for agility rather than heavy infrastructure.

“One of the greatest benefits of the Water Babies model is the speed to market and low start-up costs. The flexibility of the pool rental model allows franchisees to launch quickly and get fast returns on their investment.”

It’s the kind of early-stage momentum a lot of owners depend on. But he’s quick to point out that operational ease alone doesn’t make parents sign up year after year.

He explains: “It’s our aquatics programme and the strength of our brand reputation that means so many customers continue to choose Water Babies as their first-choice swim school. We are constantly developing our programme to ensure it continues to deliver a fun and engaging learning experience, not just teaching children to swim, but fostering a life-long love of water.”

And much of that is supported by tools that keep the admin burden low and the customer journey smooth.

“To ensure our franchisees can remain focused on delivering an amazing experience in the pool, they are supported with bespoke digital platforms that make running their business as simple as possible. This means they don’t become burdened by admin tasks as the business grows and can keep a focus on delivering the best customer experience.”

How tech reshaped the Water Babies engine

Brookes arrived via a long career in digital transformation, and it

shows. The philosophy is to make the tech invisible to the customer but indispensable to the business.

“At first glance technology may not seem to play much of a role in a swimming lesson,” says Brookes. “But technology is also an enabler for any business, and when it’s good it’s invisible to the customer, providing a frictionless experience that supports their journey at every stage.”

Parents aren’t just using it to book classes, they can navigate changes, track progress, and manage competing schedules.

Behind the scenes, those systems manage a deeper layer of intelligence.

Brookes adds: “We also use a lot of technology in the background to ensure every child’s progress is tracked and our lesson plans are built around their individual requirements. Teachers use tablets to record progress and share this with our offices whilst carers can track their child’s progress in real time through their personalised ‘My Water Babies’ Parent Portal.

“OUR

BESPOKE LEARNING PLATFORMS,

GIVE TEACHERS CONTINUOUS ACCESS TO UPDATED RESOURCES,

VIDEOS, AND BEST PRACTICES”

“Automation plays a big part of our bespoke CRM platform, ‘Ada’. Replacing a legacy system back in 2022, Ada has been built around the principle of making a franchise office easier to run. Whether it’s the automatic collection of franchise fees or the management of customer enquiries, it’s there to do the heavy lifting.”

Training, teaching standardisation

With more than 50 franchise territories and hundreds of teachers, consistency is important throughout the customer experience and that starts with the training.

“Our bespoke learning platforms, give teachers continuous access to updated resources, videos, and best practices,” says Brookes.

“Combined with regular quality audits and peer reviews, this

creates a dynamic feedback loop that drives improvement and innovation across our network.”

The system also nurtures a strong sense of community through forums, webinars, and workshops, enabling teachers to share insights and celebrate successes.

Oceans of Imagination

Water Babies’ Oceans of Imagination programme is the brand’s creative heartbeat, part curriculum, part experience, and deeply commercial.

Brookes explains: “Oceans of Imagination turns swimming lessons into an immersive, exciting, and tailored experience, making Water Babies truly unique in a busy marketplace. It’s not just about learning to swim. It’s

about storytelling, creativity, and emotional connection.

“With our own team of ‘Swimvincible’ characters, bespoke badges, and a reward and recognition system designed exclusively for us, we’ve created something families can’t find anywhere else.”

And for the little swimmers, collecting badges, stickers, and certificates, known as ‘Water Babies Treasures’ along the way, instils a sense of pride, achievement, and confidence that sticks.

“For franchisees, Oceans of Imagination is a game-changer. It’s easy to implement, reduces lesson planning time, and provides powerful marketing opportunities through themed campaigns and merchandise.”

The challenges of going global

International growth has been promising, but difficult. Brookes is candid about the difficulties “The biggest challenges of expanding Water Babies internationally have been around scaling the operation and adapting the model for regional differences in each territory.”

The team has been stretched across time zones, cultures, and regulatory environments. And the US, in particular, has been tricky.

“It is one of the most regulated franchise markets in the world and state-level regulations can often make it feel like you are launching in 50 different countries at the same time.

“In our endeavour to bring Water Babies to the US, we’ve made the most of local expertise such as franchising experts, a Franchise Sales Organisation, lawyers, and accountants all based in the US.”

Choosing the right franchisees

Getting the right people is crucial, and to make sure there is alignment, every potential new franchisee must do an ‘Essence of Me’ presentation.

“We want to know who they really are. And the more fun they can have in delivering their presentation, the better.”

The onboarding itself has modernised rapidly, Brookes says.

“Our onboarding process continues to develop through the ever-growing capabilities of technology (of course). We’re now able to use video sessions for our franchise discovery days as well as distance learning techniques to help fit around our candidates’ busy schedules.”

And with the new LMS (Learning Management System), franchisees can effectively track their progress and ensure the learning is absorbed.

From passion to performance

Many franchisees start as owneroperators, rooted in enthusiasm but not always experience. To plug the gap between teaching excellence and business admin, the firm is utilising EOS (Entrepreneurial Operating System) across the whole business.

“It has enabled us to provide much greater clarity around the vision and goals from a franchisor perspective, improving

communication and alignment across the whole business,” says Brookes.

AI, data and the next frontier

The tech adoption isn’t slowing down either. Brookes sees AI as a vital structural shift. From learning pathways to predictive modelling, the network is preparing for smarter systems.

“AI use in Learning and Development (L&D) provides an exciting opportunity for Water Babies to build on our personalised progression for every child.”

And on the customer side, it provides an opportunity to transform the customer journey and improve the service that can be provided, while also generating plenty of valuable data.

Opportunities and risks

Looking ahead, Brookes sees possibility and problems in equal measure.

“The biggest opportunities for Water Babies are the expansion into the US market and the introduction of our Swimvincible programme, a unique and fun learning experience for older children.”

But the UK market is becoming more challenging. “The reduction of pool stock across the UK remains a challenge for our industry,” he says.

Recruitment is also a concern.

“Recruitment of high-quality staff has been a challenge across many sectors since the COVID pandemic, and this is no different for swim teachers.”

But, flexibility and those updated training models are making a difference to that challenge.

And if Brookes’ vision holds, the next era of Water Babies will be bigger, deeper, and more global than anything that went before.

Molly Maid

Leading the way in franchisee profitability and performance, MOLLY MAID turns in another top ten finish in the EF100UK rankings

MOLLY MAID has again been named the highest-ranked franchise in the UK’s booming domestic cleaning industry — and it’s no surprise why. In a year defined by cost and economic pressures, the brand’s decisive leadership and franchisee-first philosophy have delivered another period of record sales growth, stronger franchisee profitability, and exceptional franchisee satisfaction.

President and CEO Kevin Hipkins says the company’s success comes down to one simple principle: “Our franchise owners’ success is the only measure that matters. Every initiative, every investment, every improvement we make is viewed through that lens. It’s why we keep setting new records year after year.”

Turning a tax hike into a triumph One of the biggest challenges of 2025 came when the government

hiked Employer National Insurance (NI) costs, which resulted in a 70% rise in employer costs for highersales franchises — a tax hike that threatened to erode profits across the entire service sector.

Rather than leaving franchisees to face the impact alone, MOLLY MAID took immediate, coordinated action, developing a comprehensive strategy that not only neutralised the profit hit but actually improved margins and retention across the network.

“We analysed the numbers, built detailed profitability reports for every franchise owner, and provided a full suite of tools to guide them through the changes,” explains Aaron Watson, Director of Franchise Development. “That included ready-made staff letters to amend their contracts, customer communications, and paystructure models so no one was left guessing.”

The results were outstanding: just

under an 8.0% increase in average cleaning fees, 15% fewer customer cancellations, and a 95% networkwide adoption rate.

Former franchise owner Kate Winter — now part of the support office team — says the experience reinforced the power of the MOLLY MAID system: “What stood out wasn’t just the guidance, but the confidence it gave us. I knew I wasn’t tackling the problem alone. It turned what could have been a major setback into a moment of growth.”

Record growth and ongoing investment

The past two years have seen the MOLLY MAID network expand with 16 new franchise owners, drawn to the brand’s dominant awareness, stability, high standards, and proven profitability.

Network-wide sales continue to climb, with an average annual growth rate exceeding 8.0% since 2022 and the top-performing franchise owners achieving growth

of more than 22% this year alone.

To support that success, MOLLY MAID continues to invest heavily in its franchisees:

• 12 months of full accountancy support for every new franchise owner

• A £12,000 local marketing budget — half of the franchise fee reinvested directly into driving new customer enquiries

• A sales milestone incentive worth up to £6,000 to reward early performance

• The MOLLY MAID Academy, offering professional development and leadership training

• Seven in-person franchise meetings each year to share ideas and best practices

The UK’s most recognised brand — again

Independent research by YouGov (May 2025) confirmed that MOLLY MAID remains the most recognised brand in the domestic cleaning industry, with awareness levels

that are three times higher than its nearest competitor, making it easier for franchisees to attract customers and grow their business. That huge competitive advantage continues to grow thanks to MOLLY MAID’s leading investment in digital marketing, new social media initiatives, and the expansion of its range of branded, eco-friendly products sold through their on-line shop (www.mollymaidshop.com) — reaching new potential customers and elevating the brand beyond traditional service marketing.

Director of Marketing and Product Development, Kanika Srivastava, says the company’s marketing strategy is another key reason franchisees choose MOLLY MAID to achieve their business ownership dreams.

A franchise built for the future

to stronger financial coaching and upgraded business systems.

And the innovations won’t stop there. Plans for 2026 include the rollout of AI-driven support tools, a vehicle leasing programme to improve operational efficiency and business value for franchisees, and bold new influencer-led social campaigns to extend brand visibility even further.

Hipkins sums it up best: “Our role isn’t just to manage a franchise network — it’s to lead a community of business owners who grow stronger together. Every challenge we face only strengthens our model, and that’s what makes MOLLY MAID such a special success story in UK franchising.”

Continuous improvement is built into MOLLY MAID’s DNA. Insights from the WorkBuzz Franchise Satisfaction Survey have already led mollymaid.co.uk

TRUST THE PROCESS

Molly Maid Devon South Franchise

Owner Jethro Allen, explains how launch lessons, recruiting, and building a local reputation turns early customers into long-term repeat business…

WHEN YOU TALK to a new franchisee who has just launched with a national brand, you may often hear of the small, human details that turned a business plan into a thriving business.

Jethro Allen’s story begins the way many franchise journeys do — with curiosity, a partner’s nudge and a fair bit of homework. He remembers that starting point clearly.

“I’ve always been drawn to the franchise model, the idea of building a business with the support of an established

brand really appealed to me.”

That initial appeal was practical and domestic, and involved a conversation at home that fortified his ambition and helped him take the leap.

“One day, I turned to my wife Charlotte and asked what kind of business she’d want to be involved in. Her answer was simple: ‘Cleaning.’ That sparked the research journey.”

Allen’s research was thorough, and led him to the brand that felt right for him.

“I was looking for a reputable, professional brand with

strong values and ongoing support, and that’s exactly what I found in Molly Maid.

“From the head office team to the wider network of franchisees, the support has been fantastic from day one.”

Research and training

He had done the homework, scrolled the forums and sought out a business that would turn curiosity into commitment.

“I spent a lot of time researching online, reading reviews, exploring franchise forums, and trying to get a feel for what was out there.”

The decisive moment came in a meeting, with the business development director, who outlined what the Molly Maid proposition was for franchise operators.

“Seeing the level of support on offer and the professionalism of the Molly Maid team, I knew this was the right fit for me.”

The training week that followed only served to reinforce his belief that he had taken the correct decision.

“Training week at head office was a great experience, it was fantastic to meet the team in person, put faces to names, and start the journey with Molly Maid on the right foot.”

Support, he says, did not end upon leaving the classroom.

“From that point forward, my Business Advisor has been incredibly supportive and always just a phone call away if I had a question or hit a hurdle.”

“SEEING THE LEVEL OF SUPPORT ON OFFER AND THE PROFESSIONALISM OF THE MOLLY MAID TEAM, I KNEW THIS WAS THE RIGHT FIT FOR ME.”

“[IT] WAS FULL OF EXCITEMENT. I STILL REMEMBER

THE THRILL OF LANDING THOSE FIRST FEW JOBS.

THERE WERE DEFINITELY SOME FIST PUMPS!”

Starting momentum and early wins

Launch week was fuelled by small victories and a surprising amount of emotion.

“[It] was full of excitement. I still remember the thrill of landing those first few jobs. There were definitely some fist pumps!”

That early momentum came from talking to customers and adapting to their needs.

“From the start, I focused on listening to customers and tailoring our service to their needs. Some want detailed, deep cleans; others just want a quick tidy-up every fortnight.”

And the feedback, he says, could be unexpected.

“One of our early customers was even brought to tears of happiness after her first clean.”

Those early interactions do more than just feel good; they help create a positive reputation. Allen believes in the power of word of mouth recommendation and the discipline of hitting the streets when needed.

“On quieter days, I stay proactive. I even went out one afternoon and delivered flyers myself, which led to two new customers. It’s about keeping the momentum going and staying hands-on.”

Support, systems and the franchise difference

What separates launch success from sustainable, long-term, growth, he believes, comes down to systems and visible support from the franchisor.

“The support has been excellent. We’re currently helping shape a new software

system to manage enquiries, scheduling, payroll, and more.

“The head office team has been incredibly responsive and helpful throughout. I even received personal messages and calls from Kevin our CEO and Jonathan our COO asking how they and the wider team could support me further.”

That stewardship, he adds, is a brand strength. “That level of engagement really sets Molly Maid apart.”

Building a team that represents the brand

Any business is only as good as its people and Allen has learned that recruiting for a cleaning franchise is less about CVs and more about character.

“I focused on finding people who were not only hardworking and reliable but who genuinely cared about doing a great job and taking pride in their work.”

He wanted recruits who understood the unique nature of the service on offer.

“Cleaning can be a very personal service, so attitude and trustworthiness were key.”

He recruited face to face, choosing people who matched the brand’s mix of friendliness and professionalism.

“I spent a lot of time recruiting carefully… and looking for that combination of professionalism, friendliness, and team spirit.”

Somewhat to his surprise, doing good work has been extremely effective as a marketing tool.

“The biggest surprise has been how quickly word spreads

when you do a great job.

“On the flip side, managing the logistics, making sure every schedule runs smoothly and every customer gets consistent quality, can be more complex than I initially expected.”

Loyalty, patience and hardearned satisfaction

Those customer relationships, which are so vital to the success of such a customerfacing proposition, are built on reliability and care.

“Building strong, lasting relationships is at the heart of what we do,” says Allen. “I make sure communication is always open and friendly, and that customers feel listened to.

“Our customers get to know their regular team, which really helps build trust and comfort.”

The whole business is about the long game, which is as much about people as it is processes.

“I’ve found that reliability, consistency, and genuine care are the three things that turn a one-time booking into a longterm customer relationship.”

If he could whisper one piece of advice to his past self, it would be to trust the rhythm of growth.

Less than 12 months since the start, he has now established the business, and is able to reflect on how those early days felt, and what he might have done differently.

“I’d tell myself to trust the process and not try to do everything at once,” he says.

“I’d also remind myself that investing time in recruiting the right people and building a strong team culture early on really pays off.”

For any candidate considering a Molly Maid franchise, Allen’s advice is straightforward and unsentimental.

“Franchising isn’t for everyone. It takes drive, energy, and the ability to juggle multiple responsibilities. But if you enjoy being busy and love building something of your own, it can be incredibly fulfilling.”

mollymaid.co.uk

Driver Hire

DRIVER HIRE is the UK’s largest specialist supplier of logistics staff, with a network of over 100 offices nationwide. Its journey began in 1983, when the first office opened in West Yorkshire, supplying temporary drivers to local transport firms. Driver Hire has firmly established itself as a market leader, renowned for its expertise, innovation, and commitment to customers, candidates and franchise partners.

Proven franchise model

Driver Hire’s franchisees operate recruitment businesses within postcode-defined territories, supplying temporary and permanent drivers, logistics, and non-logistics staff to local and national businesses. Clients typically turn to Driver Hire for support during operational peaks, holiday cover, and sickness absences. The demand for temporary drivers is immense, reflecting the vital role logistics plays in the UK economy.

In 2024/25, the average turnover for a Driver Hire franchise was £1.3 million, with several topperforming offices achieving well over £3 million. Profits are healthy, typically between 10% and 15% of turnover.

How the service works

Franchisees manage their recruitment businesses from local offices, supported by small teams. Their primary focus is recruiting high-quality candidates and building relationships with local companies, ensuring Driver Hire is the first call when additional staff are needed.

The environment is fast-paced, with exceptional service and proactive sales activity at its core. Driver Hire’s bespoke IT system and award-winning website help generate candidates and streamline operations. The company’s digital

registration system, incorporating right-to-work checks via facial recognition, enables offices to recruit candidates from across their territories, expanding reach and efficiency.

Unrivalled support and training

With 38 years in franchising, Driver Hire offers robust franchisee support, starting with a twoweek Foundation Course and a six-month Support Programme. Franchisees receive hands-on guidance from Area Managers, business from the national accounts team (24% of network turnover in 2024/25), and help from head office experts in marketing, IT, compliance, HR, and finance. Regional meetings and an annual conference further promote peer support.

In 2025, Driver Hire earned a ‘5 Star Satisfaction Award’ after its franchisees gave it outstanding ratings in an independent survey that assessed areas such as training, support, and leadership.

Competitive advantage

Driver Hire stands out for its compliance focus, using an ISOaccredited system with a 150-point

check for every driver. As a logistics specialist, it delivers unmatched sector expertise and operates nationally with franchisee-run offices for dedicated service.

Driver Hire also offers comprehensive training for drivers and clients, helping franchisees grow their business. High standards are reflected in recent satisfaction surveys, with 94% of customers rating its service as ‘Good’ or ‘Excellent’.

Community and industry leadership

Driver Hire is deeply engaged in local communities, supporting education partnerships, volunteering, and charity initiatives. It is a proud member of the British Franchise Association and regularly contributes to industry events and campaigns. The culture is inclusive and supportive, with a strong focus on wellbeing, diversity, and professional development. Franchisees come from diverse backgrounds, united by their people skills, sales focus, and dedication.

Innovation and future growth

Recent investments of over

£4 million in IT systems and infrastructure demonstrate Driver Hire’s commitment to innovation. The digital registration system and virtual territories have expanded the network’s reach, generating significant additional revenue.

Driver Hire continues to develop new products and services, making full use of online technologies to ensure it remains at the forefront of the recruitment sector.

Ideal franchisee

Driver Hire franchisees come from varied professional backgrounds, typically without recruitment or transport experience. Running a successful Driver Hire business requires strong people skills, including customer relationship building and team leadership. Driver Hire provides thorough training to support any skill gaps. driverhirefranchise.co.uk

POWERED BY PEOPLE

Driver Hire CEO, Chris Chidley explains how

the

franchise is investing in cutting edge technology but thriving on personality, purpose and culture…

AFTER

TWO

DECADES

behind the wheel of Driver Hire, Chris Chidley has overseen the evolution of the UK’s largest specialist logistics recruiter.

He has watched markets shift, technology reshape operations, and franchisees come and go. But ask him what defines the people who succeed inside the network, and he doesn’t hesitate.

“Entrepreneurial spirit but prepared to recognise that the system works, so should be followed – then they add their own spark of magic. Great communicators. Highly motivated to achieve business and financial success. Collaborative. Focused on service. Organised but flexible.”

For him, those qualities are not abstract ideals or ‘nice to haves’, they’re the backbone of a franchise model operating in two industries that leave little room for complacency.

As he puts it, they matter because “it’s totally a people business, it’s very fast-moving and dynamic and

we are a sales-driven business.”

And in a sector so defined by human connection and daily commercial pressure, adaptability has become the difference between keeping pace and being left behind.

Digital transformation reshaping recruitment

Few leaders in the franchise sector talk about technology with more energy than Chidley. When discussing its importance in modern logistics and recruitment, he is unequivocal: “It’s essential.”

Both sectors, he notes, are reinventing themselves at speed.

“Technology is unlocking operational efficiencies that could not have been dreamed of just five years ago. It’s very exciting,” he says.

Digital registration sits at the centre of that shift. He recalls a not-so-distant era when

candidates had to physically visit an office to register, which was timeconsuming for them, and limiting for franchisees. The new approach, he says, changes the scale of what’s possible.

“Digital registration is a great example. In the past, candidates would have to travel to our offices to register for work… This limited the pool of available candidates and in turn, the number and location of the customers we served. Now, by using facial recognition and other digital tools, we can conduct all the necessary checks online. It’s transformational, the biggest opportunity our business has seen in many years.”

And the results? “For the offices that are embracing digital tools, we’re seeing really strong growth even at a time when the overall economy is a bit challenging.”

Competition, collaboration and the Driver Hire DNA

Part of the brand’s longevity comes from a network that balances ambition with a willingness to support one another. Chidley enjoys that competitive spark (within reason).

“Competition is a good thing, but in our network, we’re not talking about competing in the same patch - instead it’s competition between driven individuals who want to climb our league table (shared every week), set new records, and try new things, such as our virtual territory programme.”

But that internal leaderboard doesn’t stop franchisees pulling together when the job demands it.

“If one office can’t find the right candidate for an assignment, they’ll often borrow one from

a neighbouring office… New franchisees spend time with established colleagues to quickly learn the tricks of the trade.”

“Many people refer to Driver Hire as a big family – and I think that’s true.”

Yes, he knows it’s a cliché, but stands by it anyway. And clichés usually contain more than a grain of truth in them don’t they?

Why franchisees stay

Few franchise brands can boast multiple owners with 20 or even 30 years of service, but Driver Hire’s network renewal - through longevity or resale - has long been a part of its story.

When Chidley looks at why people commit for so long, he states a simple truth: “It works!”

He sees both the market

opportunity and the human element as powerful magnets. “I truly believe that there is still so much potential in this business… So, when you combine that potential with a driven, ambitious individual, business success follows naturally.”

Some of the longest-serving franchisees, he points out, are delivering their strongest numbers to date. Something he is personally very proud of.

Culture also plays its part in the firm’s long-term success.

“We’re a positive, welcoming organisation and once people find their place… a lot of people stay for many years.”

And for those on the recruitment front line, it all matters:

“By finding candidates to fill gaps in their workforce, we’re helping

them to keep their promises to their own customers… And for our candidates, we’re potentially changing lives.”

How the ideal franchisee has changed… or not

Two decades of leadership have given Chidley a clear sense of what it takes to thrive today as opposed to earlier eras.

“Whilst some do stay for many years, it’s a very natural thing for people to stay with us for 7-10 years… We see a resale as a good thing for everyone.”

With that change in the team has come a shift in expectations, especially around technology.

“Technology is changing so much about the way we do business today… so you do need to be tech savvy these days.”

An open mind on such matters is important, but the fundamentals remain more relevant than ever.

“We’re using AI in some really interesting ways… and some of our franchisees are at the forefront of that. [But] also you need to be a people person, organised, a good communicator, and driven

EVERY DAY WE ARE LOOKING FOR WAYS TO HELP OUR FRANCHISEES TO BUILD BIGGER, BETTER, MORE PROFITABLE BUSINESSES

by the desire to build a successful business.”

A growth story built on partnership

Driver Hire’s growth, which has seen doubling turnover and overseas expansion, has come, Chidley insists, from a symbiotic relationship with the individual business owners.

“Our franchisees are central to the success of our business. Every day we are looking for ways to help our franchisees to build bigger, better, more profitable businesses.”

That support ranges from operational expertise to encouraging idea-sharing.

“Providing various communication channels so that great ideas from individual franchisees can

be harnessed and shared across the network - which means that everyone benefits.”

Even the international expansion, he notes, plays back into network stability, because it means that their franchisor is running a healthy, sustainable business that will be there to support them for many years to come.

New products and the one-stopshop

Chidley also highlights the role of diversification in strengthening franchisees’ appeal.

“We don’t just do temp drivers –we offer permanent recruitment services and non-driving roles too.”

Additional services - from training to online licence checking - introduce new ways to solve customer problems and increase loyalty to the service.

“Customer retention is a real strength,” says Chidley.

Meanwhile, digital investment has been expensive but vital to ensuring the business stays relevant in a market changing so rapidly.

“Our significant investment in digital technology - over £4 million in recent years - helps our franchisees in many other ways.”

A culture built on connection

For Chidley, the franchisor–franchisee relationship need not

become unnecessarily complicated as long as it remains grounded in the fundamentals.

“Hiring the right people. Shared sense of purpose. Providing channels. Never forgetting the human connection – it’s a family.”

Even after 20 years, his motivation remains rooted in the same forces shaping the industry’s future: “Constantly evolving. People. Impact of new technology. Clear opportunities for more growth.”

For those wondering if they’re the right fit, he has this to say. And it’s typically candid.

“Talk to us. And talk to any of our current franchisees, too.”

Although technology is an increasingly important part of the mix, it will always remain a people business, he says.

“It’s essential to who we are – for our customers, our candidates and between franchisee and franchisor.”

And quite often, he says, the

answer comes down to instinct. “I think you can find out a lot about a person in a short time if you ask the right questions and listen carefully. And it’s remarkable how often that ‘gut feel’ turns out to be right in the longer run. So, if someone is thinking, ‘this all sounds great but is it really for me?’, let’s talk about it. You’ll quickly get a feel for Driver Hire’s culture and learn more about our plans for future growth. If you then feel you’d fit in, if we feel the same, and we believe we can offer you an opportunity to build a successful business with us, then you’ll have an answer to that question.”

driverhirefranchise.co.uk

Dyno-Rod 6

A founder member of the British Franchise Association (bfa), Dyno-Rod is recognised not just for its long history, but also for doing things the right way

IN A BUSY franchise marketplace, DynoRod stands out. As part of the Centrica plc family of brands, Dyno-Rod has been helping keep Britain’s drains and plumbing running smoothly for more than sixty years. Behind its well-known name lies a franchise model built carefully over decades, one that blends reliable demand, strong systems, and genuine support to help its franchise partners run successful, sustainable businesses.

A founder member of the British Franchise Association (bfa), DynoRod is recognised not just for its long history, but for doing things the right way. The brand’s recent recognition as “Highly Commended” in the 2024 BFA/ HSBC Established Franchisor of the Year Awards and again shortlisted in 2025, reflects its steady commitment to quality and partnership.

At the heart of Dyno-Rod’s model is a commitment to excellence within the drains and plumbing sectors. These are services that everyone and almost every business relies on, day or night, through every season and every economy. That constant, practical need makes the business naturally resilient.

Each franchise operates with a balanced mix of work, including urgent callouts, regular maintenance contracts, and national account jobs. This blend

helps franchisees maintain both daily income and long-term stability. The brand name helps, too: most people know DynoRod, and that familiarity brings trust when a customer needs help quickly.

What many franchisees value most isn’t just the business model, it’s the people and systems behind it. From the start, each new owner receives access to well-developed tools and support built from years of experience. A dedicated customer contact team handles out-of-hours calls and bookings, freeing up franchisees to focus on their teams and their customers.

Franchise owners also benefit from guidance on HR and health and safety matters from trusted consultants, so they’re never left to figure things out alone. The central sales team continues to bring in national contracts that generate work for local territories, while coordinated national marketing helps keep the brand visible and relevant.

Each franchisee also works with an experienced business

coach who provides one-toone mentoring from someone who truly understands the ups and downs of running a service business. This hands-on, personal support, helps new owners find their footing and grow at speed.

Due to the brand’s mature status, a new franchisee will follow a clear business journey:

• Invest – Take on an established business, complete with trained staff, vehicles, and existing customers

• Stabilise – Get to know your team, your territory, and your operations, supported by experienced mentors

• Grow – Build confidence, increase efficiency, and work towards your goals with steady guidance

• Extend – Once the business runs smoothly, consider expanding into new territories or preparing for a future sale

Many long-standing franchisees have grown their businesses into multi-territory operations. Others have chosen to keep things smaller, valuing flexibility, community ties,

and a healthy work-life balance. Whatever their path, franchisees share the satisfaction of building something that matters, supported by a network that believes in them.

Dyno-Rod isn’t looking for experts, it’s looking for people with drive, integrity, and a steady hand. Successful franchisees come from all kinds of backgrounds, but they share three simple traits: commercial awareness, the ability to lead and inspire others, and a genuine desire to deliver growth and succeed through service.

For those qualities, the franchise offers a proven route to independence within a supportive national framework.

For anyone ready to take the next step toward business ownership, Dyno-Rod offers a partnership built on trust, care, and long-term stability with an exciting future ahead.

dyno.com/franchise-opportunities

Caremark

Finishing in the EF100 top ten again, the home care company continues to stick to its principle of providing outstanding care at home to anyone who needs it

CAREMARK is the largest privately owned UK home care franchisor, now in its twentieth year. Across 153 offices in the UK and Ireland, Caremark supports thousands of people. In the UK alone, our offices deliver more than 135,000 hours of home care every week, helping people to live safely and independently at home.

From the outset, Caremark was created to be exactly what a care company should be. The vision has always been to provide outstanding

care at home to anyone who needs it, regardless of age, race, religion, gender or social standing. That has meant putting people first in every decision, from how care is delivered in customers’ homes through to how care teams and franchise owners are supported. This focus on people has shaped the culture and the business model from day one.

An essential sector

Caremark operates in a sector that is essential and growing. Home care is widely regarded as

a recession-proof and pandemicresilient industry with long-term government and private backing. The UK’s ageing population and pressure on hospitals mean demand for in-home care continues to rise. Many people want to stay in their own homes for as long as possible, which is where Caremark comes in.

Access to entire market

Franchise owners have access to the entire market, serving private customers and local authority contracts, with no cap on turnover. In 2024, the network achieved £150 million turnover, with the top performing office reaching a turnover in excess of £11m pa. Support is a key point of difference. Caremark has one of the lowest advice and support fees in the sector at 4.5%, paired with a 40-person Franchise Support Centre. Named specialists cover onboarding, marketing, compliance, accounting, technology and finance, and the 1:2.5 support ratio makes it clear who franchise owners can turn to at any point.

Intensive eight-day induction

New owners follow an intensive

eight-day induction covering compliance, operations, finance and marketing, then move through a structured onboarding programme with an Onboarding Manager. Ongoing guidance from a Regional Support Manager and Quality Manager helps each office grow in line with its local opportunity. Caremark also invests in leadership, with franchise owners enrolled on a ninemonth High Performers Leaders programme accredited by the Institute of Leaders.

Quality and reputation breeds confidence

Quality and reputation are central. With 87% of offices rated good or above by the CQC, and a group review score of 9.4 on Homecare. co.uk, the brand gives customers and referrers confidence from the start. Quality is maintained through constructive audits, scheduled review visits and peer mentoring. Regular network events and conferences give owners the chance to learn from each other, share ideas and celebrate progress, reinforcing a strong sense of shared purpose. Brand and marketing support add further strength. Franchise

owners benefit from inclusion in the National Marketing Fund, which in its first year delivered over 40 million impressions for the network. This is backed by a corporate branding package and a launch package that includes website creation, PR, social media setup and signage.

Winning means significant recognition

As winners of the HSBC BFA Franchisor of the Year 2025, this approach has earned Caremark significant recognition.

In a sector where demand is rising and expectations are high, Caremark has positioned itself as the real care company, helping values-driven business owners build profitable, resilient businesses that genuinely improve lives in their local communities.

caremark.co.uk/franchise-opportunities

CAREMARK AT 20

A FRANCHISE BUILT ON PURPOSE , PEOPLE AND A RELENTLESS DRIVE FOR BETTER CARE

TWO DECADES

into its journey, Caremark is marking an anniversary that perhaps carries more weight than the usual business milestone.

In a sector defined by social impact, trust and consistency, longevity is not simply a testament to survival but, in this case, to purpose executed at scale. And as CEO David Glover reflects on 20 years of franchising, the company’s growth remains rooted in values, investment and a belief that care should be available to everyone.

“20 years of improving lives marks a huge milestone, and one we’re all incredibly proud of,” he says.

“I believe our longevity and growth is due to our values, investment and subsequent network support that they enable.”

Those values, which might best be summed up as providing outstanding care that is accessible to anyone who needs it, have shaped everything from market positioning to operational structure.

“We believe in providing care for all, no matter social standing. This is not only our ethos, and we feel, a moral responsibility, but it also opens the entire home care market for business, rather than just a portion of it.”

That approach, underpinned by consistent investment in people, systems and technology, has powered Caremark’s expansion from a single office to a network delivering more than 135,000 hours of home care every week across their UK offices.

Strengthening a 20-year

brand Despite its established position, Caremark is not standing still, and neither is Glover, who is still acutely

aware that constant evolution must be central to the brand’s performance.

“We never rest on our laurels and focus on continual development,” he says. “A 20-year brand only stays relevant if it keeps evolving, so we continually improve and raise the experience for customers and our franchise owners.”

This year has seen renewed focus on leadership capability and specialist expertise, with a number of new faces strengthening its offering.

“Over the last year, we have strengthened leadership support with key appointments, including a Director of Technology, a Manager of People and Culture, and a dedicated Onboarding Manager to help new owners hit the ground running.”

Marketing investment has also reached new heights through the National Marketing Fund.

“Our National Marketing Fund has now delivered a full year of activity, and the results are outstanding.

More than 40 million impressions made (approximately) which, in turn, has delivered over 11,300 enquiries for our network.”

The firm has also taken decisive steps to negotiate stronger supplier partnerships on behalf of its franchisees, including major technology agreements.

“We took on central contractual responsibility where it makes sense, including a £1.1 million agreement with Access that unlocks exclusive benefits and sharper pricing. Some franchise owners are saving as much as £15,000 per year as a result.”

Those gains, he says, allow franchise owners to reinvest where it matters most, in their staff and in the quality of the care they deliver.

Driving consistency across a large network

With 153 offices, Caremark sits among the largest home care providers in the UK and Ireland. But that level of scale brings both responsibility and increased scrutiny.

“We are in the honoured position of caring for people and impacting their lives on a daily basis,” says Glover. “That is something we take very seriously indeed. With this in mind, excellent service levels and 100% compliance are nonnegotiable.”

The company’s approach begins with a single operating model supported by training, auditing and clear expectations from day one.

“We set the bar high from day one with quality and compliance

central to initial franchise owner training. From there, support via our onboarding manager and five quality managers provides the backbone in quality standards.

“Led by our Director of Quality and Compliance, our quality managers audit, set plans and follow up with offices in their regions to drive standards to outstanding levels.”

Communication, so often the breaking point in large-scale operations, is strengthened through real-time digital channels.

“Direct communication via our Connecteam app makes it easy to share updates, guidance and good practice to keep the quality and compliance conversation alive, as well as sharing success stories,” says Glover.

WE SET THE BAR HIGH FROM DAY ONE WITH QUALITY AND COMPLIANCE CENTRAL

TO INITIAL FRANCHISE OWNER TRAINING

High tech, high touch

Technology in home care can be polarising, but it has a place. Glover is mindful that it can be polarising without the right mindset. Some fear that the tech will replace carers, while others fall prey to the temptation to adopt tools without purpose.

“Technology must make care better, not get in the way of it,” he says. “We will not use tools for the sake of it, and we will not let tech replace human connection.

“A good example is our use of AI to draft elements of care assessments. It reduces admin time considerably which means more of the call is spent on personal engagement, which is exactly where it matters.

“Whilst technology and AI is likely to replace jobs in many industries, in home care it can only enhance it, never replace.”

The company’s newly appointed Director of Technology is charged with scaling that approach across the network.

“He is not only standardising our systems, tightening governance and testing innovations before

network-wide launch, but also proactively researching and implementing tech to deliver operational efficiencies for our entire business.”

A support system built for scale

Although the care sector is known for and, to a certain extent, depends on regulation and complexity, Caremark’s support structure aims to remove barriers and accelerate success for its franchise owners. It offers one of the lowest advice and support fees in the sector, says Glover.

“Our 4.5% advice and support fee is fair, transparent and aligned with the realities of home care. We are family owned with no private equity company to report to which enables our low fee.”

Being a family-owned business allows Caremark to set fees without any external pressure from investors, and Glover believes it allows franchisees more room

to invest back into their own businesses.

“A thriving, profitable business reinvests in its team and communities which in turn aids in staff retention and ultimately improves the experience of our customers.”

Backing this is a 40-person Franchise Support Centre across marketing, compliance, technology and finance, wrapped around a structured onboarding journey.

Every owner starts with an extensive eight-day induction and then moves into long-term leadership development, which lasts nine months.

Growth with purpose

Caremark’s next chapter is about expansion. But, again, not at any cost and executed within its own trusted parameters.

The company’s long-term vision includes filling the UK map to around 230 offices, while

maintaining strict quality and culture alignment.

“Whilst interest in new territories is high, we are conscious that we must scale well, with the right people for us and the industry, rather than scaling up fast.”

International expansion is now also on the cards.

“We are receiving regular enquiries from overseas, and we are now in a position to consider the right international opportunity.”

But Glover is clear that the UK network will remain the heartbeat of the business.

“Any move will be careful and only if it strengthens the UK network, never at its expense,” he says.

Alongside that growth, Glover aims to increase Caremark’s influence in shaping the future of care.

“I want Caremark to be the name people turn to for care insight as well as care delivery.”

That ambition includes providing better data, practical thought leadership, and ongoing innovation that helps care teams spend more time where it matters most - with the people they look after.

Snap-on Tools 4

Finishing in the EF100 top 5 is becoming a regular occurrence for Snap-on Tools. This year is proving no exception for the world’s leading manufacturer and distributor of automotive tools

SNAP-ON TOOLS is the world’s leading manufacturer and distributor of automotive tools. The brand’s nearly 400-strong UK network is the go-to tool and storage solution for its customers. Franchisees sell the most sought-after tools in the industry and deliver outstanding customer service to technicians from their very own iconic showroom on wheels.

Founded in the US in 1920 and launched in the UK in 1965, Snapon proudly boasts over 100 years in the tool trade. With a proven business model that has been refined in the UK for 60 years, Snap-on has earned a reputation

as ‘the best in the business’. Today, the tool giant has hundreds of franchisees operating territories in the UK and Ireland, and globally the franchise network is made up of more than 4,500 franchises. Many franchisees join Snap-on with little to no experience of the tool trade, and most have never run a business before. That’s no problem! Snap-on looks for individuals with great people skills who can build relationships with customers and have a passion for service! After that, the brand’s no-nonsense training and support programmes equip franchisees with the knowledge, skills and confidence they need to run their own business. Then it’s down to

hard work and determination to reach their potential. As a result, franchisees have average sales of £8.5k per week – and there are no percentage-based royalty fees to pay.

Big business

Owning multiple territories and several mobile stores is possible in the Snap-on network – some franchisees choose to take on an assistant, some choose to bring family into the business and others have built what they describe as their very own empire! Whether it’s business planning, funding assistance or ongoing support to take things to the next level, Snapon’s expert team is there to provide guidance.

The Snap-on team pride themselves on the training and support they offer to the network. Training starts with ten days of classroom-style sessions where new franchisees learn how to run a Snap-on franchise. Then, it’s time to collect their custom-built mobile store and meet the Snapon associates who will help support their business. Franchisees have a dedicated Franchise Developer ride on their mobile store with them for the first four weeks and a total 90 business contact days as part of their two-year intensive training process.

What’s more, 200 industry experts, technicians and customer services professionals, based at a state-of-the-art headquarters in Kettering, are only ever a phone call away. Snap-on holds monthly and quarterly franchisee forums for training, new product launches and sharing ideas as well as an annual conference and legendary tool show. Franchisees also benefit from a National Franchisee

Advisory Council and dedicated head office support line.

Drive your future

Snap-on has a low initial franchisee fee and low ongoing operating costs. Thanks to a mobile showroom, there’s no rent and rates to pay! There are so many benefits to owning your own showroom on wheels! Snap-on has an affiliate, Snap-on Finance Ltd, that can offer business loans to help you fund the purchase of your franchise. You can start your very own Snap-on franchise from as little as £9k plus working capital. Snap-on Finance offers funding for the remaining investment on a tenyear interest-bearing loan*.

At Snap-on, there’s no such thing as a ‘man in a van’ – when you become a franchisee, you become part of a world-class community. Snap-on’s motto is: in business for yourself but never by yourself. *You must apply and quality for financing, which is subject to your personal circumstances.

Home Instead

With eight successive top 3 finishes in the EF100UK, the leading home care provider

is clearly doing something right with its purpose-driven business model

LAST YEAR, Home

Instead celebrated 20 years of franchising in the UK, this milestone highlights how a relationship-led vision introduced in 2005 has grown into the country’s leading home care franchise. What began as a new approach to supporting older people, centred on dignity, independence and continuity, has evolved into a national network of more than 265 offices trusted by thousands of families every day. Over these two decades, that experience has shaped every aspect of the brand, from the way

care is delivered to the support provided to franchisees, creating a model that is both resilient and purpose-driven.

20 years of milestones

Home Instead has delivered more than 107 million hours of personalised care, supported over 200,000 clients, and created employment for more than 100,000 Care Professionals. These relationships lie at the heart of the brand’s model and explain why Home Instead is the UK’s most recommended home care company as verified

by independent reviews on homecare.co.uk. The brand has also been recognised through many prestigious awards and accolades, including the Princess Royal Training Awards and a top three ranking in the Financial Times Best Employers list, the only health or social care organisation to achieve this. Having been ranked No.1 in the Elite Franchise Top 100 four times and consistently appearing in the top three since the awards began in 2018, these accolades demonstrate Home Instead’s resilience through economic cycles, pandemic challenges and healthcare system pressures, reflecting the 20-year experience that underpins its continued growth.

How the care model works

Relationship-led care is the foundation of Home Instead’s approach. Clients are matched with Care Professionals based

on personality, interests and compatibility, fostering meaningful connections rather than just taskfocused visits. This model extends across a wide range of services, from Companionship and Personal Care to specialist dementia and Parkinson’s support, Live-In Care, End-of-Life Care, and the evolving Healthcare at Home service.

Healthcare at Home equips Care Professionals with additional training to help clients manage medical or ongoing health needs in their own homes, providing reassurance and continuity for families while supporting independence. By offering such a breadth of support, franchisees can build continuing relationships with clients and families as their needs change, as well as creating multiple revenue streams within a single, scalable business model.

This dedication to excellence has become a defining feature of the brand, shaping its reputation and sustaining trust nationwide.

A model designed for growth

Outstanding quality at scale

Home Instead’s commitment to quality is reflected across the network. More than a quarter of UK offices are rated Outstanding by the CQC and 20% in Scotland are rated Excellent, the highest proportion of any home care franchise, demonstrating how relationship-led care translates into real-world outcomes for clients, families and regulators.

The Home Instead franchise model is designed for people who want to lead, grow and make a difference, even without prior care experience. Franchisees benefit from the guidance of a dedicated Business Development Consultant and a network of experts in Operations, Marketing, Quality & Compliance, Finance, HR, IT and Training. With a 4:1 support ratio, franchisees have the expertise they need at every stage of their business journey.

This extensive support allows new owners to confidently develop their businesses while maintaining the high standards expected across the network. Additionally, Home Instead is the only care franchise with an in-house brokerage, supporting franchisees throughout their entire journey, including strategic planning for eventual resale often through retirement. This complete lifecycle approach reflects the brand’s long-term vision and helps protect and maximise the value created by franchisees for when they come to sell.

The opportunity ahead

With the UK’s ageing population continuing to rise, by 2050, one

in four people will be aged 65 or over, and the 85+ population is projected to reach 2.6 million by 2039, the demand for highquality home care is growing. Home Instead is now focused on established territory opportunities, allowing new owners to move into an existing business with a dedicated team, a client base, strong local connections and cashflow, while still offering plenty of scope for growth supported by a respected national brand.

As Martin Jones MBE, CEO of Home Instead UK and International reflects: “I often say I have the best job in the world. Even in the tough times, there’s always a road ahead, because we have a mission that matters.”

With 20 years of experience and demographic trends that help drive future demand, Home Instead continues to offer a resilient, purpose-driven franchise opportunity. Investment for an established resale includes a £20,500 plus VAT franchise fee, in addition to the purchase price of the territory, with funding support available for up to 75% of the total investment.

homeinstead.co.uk/franchise

HITTING A MAJOR MILESTONE HOME INSTEAD

Home Instead’s inspirational boss sees the company hit 20 with the same purpose-led vigour and principles that started it all, but plenty of commercial success to talk about…

REACHING a 20year milestone in a sector as complex, emotionally charged and politically fragile as social care is no small achievement.

For Home Instead, it represents far more than longevity. It marks two decades spent reshaping the UK’s understanding of what care at home can and should be.

For CEO Martin Jones MBE, the anniversary is a moment to look back at a journey defined by purpose, innovation and an unshakeable belief in dignity-led care.

“It means a lot and it’s not until you look back that you truly see how far you have come. In our case, that’s a long way,” he says.

And from his perspective, the transformation has been profound. “20 years ago, we introduced a new kind of care for older people: relationship-led, personalised, and rooted in dignity.”

What followed was a period of rapid evolution, adding new

services, growing demand, and a franchise model that has scaled to 265 offices.

The introduction of live-in care, healthcare at home, end-of-life services and more sophisticated dementia support has not only broadened the commercial opportunities for franchise owners, but strengthened the connection with clients who want to remain where they want to be - at home.

Leadership shaped by personal experience

Jones’ leadership philosophy towards care, was forged long before he became CEO. When his father fell seriously ill, he found himself navigating a system that felt unnecessarily difficult. That experience became central to how he now leads.

“Care needs to be personal,” he says. And he means it literally. “Each individual needs a care plan built around their own needs and desires.”

But his takeaway wasn’t only about the individual receiving

“EACH INDIVIDUAL NEEDS A CARE PLAN BUILT AROUND THEIR OWN NEEDS AND DESIRES”

care, it was also about the hidden emotional weight carried by families. “My own experience also embedded in me the importance of thinking about the whole family when delivering care. Yes, the client remains our focus, but we are also there to help partners and the wider family, and, indeed the local community.”

The approach has become part of Home Instead’s DNA. The network now delivers memory cafés, dementia workshops, scamprevention talks and a programme of community activity built around support, not just services.

“It’s our way of acknowledging the impact on those around the client,” he says.

That instinct has also shaped one of the organisation’s most ambitious projects: a year-long national research study into attitudes to ageing, resulting in the New Ageing Index reports.

“These findings are helping us to shape our future care provision,” says Jones.

A mature network, and a shift toward resales

Twenty years in, Home Instead now finds itself in a different phase of the franchise lifecycle. With early owners approaching retirement, the market is changing, which Jones sees as opportunity, not risk.

“We have actively pursued a strategy of multi-unit ownership,” he explains, noting that 40% of the network now operates more than one office. A dedicated Enterprise Group supports those with three or more territories, with new systems designed to improve efficiency and expand margins.

For newcomers hoping to enter the network, the message is that timing matters.

“FIRSTLY, I THINK WE

NEED TO REMEMBER THAT HOME CARE IS STILL A

RELATIVELY

NEW CONCEPT”

but should also include vibrant storytelling which showcases the amazing work carried out by care professionals.”

But messaging alone isn’t enough. Professionalising the workforce is, for him, non-negotiable. “Care professionals need recognisable and transferable qualifications,” he says. They also need a clear career pathway so that they can see that there are opportunities for career development in the sector – and there are so many.

“We also need to adopt a culture of recognition so that care workers feel valued for what they do – and this is a societal issue. They deserve to have the same recognition as that granted to healthcare professionals.”

The growth behind £300m in turnover

Home Instead’s financial trajectory has been shaped by a combination of demographic inevitability and deliberate strategy.

“You have to start with the ageing demographic,” Jones acknowledges. But equally important has been the push behind multi-unit ownership and enterprise-level support systems.

“As our early adopters retire, it brings opportunities for people wishing to join our network,” he says. Those future owners need to be “people with strong leadership skills; strategic thinkers who enjoy developing dynamic teams,” says Jones.

And for those scanning the market but still unsure he says: “It’s worth making yourself known to our franchise development team as you never know when a key territory will become available.”

Championing home care as the norm

Jones has become one of the sector’s leading advocates for repositioning home care as the default for elderly care. But change,

he says, requires awareness, understanding and practical reform.

“Firstly, I think we need to remember that home care is still a relatively new concept,” he cautions.

“Private pay home care certainly is. So there is still a lot of education to be done; although I think we are getting there.

“We have been very active in marketing our brand – both at a local and national level. Our broadcast media campaigns have reached audiences running into millions and have helped to build awareness of our person-centred approach to home care. We need more awareness building from across the sector. This could be brand awareness activity

“Our multi-unit and enterprise strategy has accelerated the brand’s market penetration.”

Policy developments are creating further momentum. “The recent NHS 10 year plan is focused on the delivery of more care in the community,” he says - a shift that aligns squarely with Home Instead’s operating model.

“This will be a strong driver for growth in the years ahead as we see the development of community-based healthcare hubs where I think we can play a role.”

Influence at the heart of the sector

Beyond Home Instead, Jones’ board and charitable work puts him in regular conversation with decision-makers shaping the future of care in the UK.

“These roles, particularly my trustee roles with Age UK and the Homecare Association help to keep us informed of the high level discussions taking place in the sector, as well as giving us a seat at the table.”

In the last year alone, he has met with senior NHS leaders, government ministers and MPs to discuss key issues affecting the sector.

“With senior level contacts, I have also been involved in convening sessions, most recently at the Old Bailey, to discuss the impact of ageing on society. I was also involved in the Silver Economy Forum; an event which brought together world leaders in the ageing space. I was part of a panel discussion on how we will design care systems for the future.”

What makes a great franchise owner

Expectations on franchise owners continue to rise as the sector grows more complex and it creates

a challenge for the onboarding process to make sure the right people come on board.

“Commercial acumen and a growth, entrepreneurial mindset would certainly be at the top of the list,” Jones says. But that must be matched with authenticity and purpose: “They need to be passionate about quality, personcentred care.”

For many, he adds, meaning matters as much as margin: “They want to leave a legacy rather than simply growing a profitable business.”

Technology, with the human touch

Amid rapid advancements in technology which is touching the workforce in new ways, the Home Instead’s guiding principle is clear.

“Our mantra… is ‘high tech, high touch’ – tech cannot replace human interaction,” Jones says.

The priority is to use tools that free up carers, not distance them.

“Technology providers need to

challenge themselves to develop technologies that are intuitive and which allow care professionals to spend more time delivering meaningful care.”

Advice for purpose-led entrepreneurs

For those considering entering the sector, Jones has clear advice.

“I would urge them to speak to us, even if we don’t appear to have a territory available,” he says. Regulation shouldn’t deter newcomers, he insists, because support is substantial: “There is a huge amount of support from our 70-strong National Office team.”

And ultimately, purpose-driven business does have a commercial upside. “We’re proud of the legacy we’ve built, but we’re not done yet,” he says. “Here’s to the next 20 years.”

McDonald’s 2

McDONALD’S isn’t just a global icon; it is a masterclass in collaboration. At the core of our enduring success lies a unique business model known as the “three-legged stool”: a powerful partnership between franchisees, suppliers, and corporate employees. This triad ensures that every part of our system is aligned, agile, and empowered to thrive.

In the UK and Ireland, where McDonald’s has been part of the cultural fabric since 1974, this model has enabled us to deliver locally relevant experiences while scaling innovation across thousands of restaurants. Today, 90% of our restaurants are franchised, and we are actively seeking new partners to join our journey. Franchisees benefit from a proven business model, comprehensive training, and the backing of one of the world’s most recognisable brands. But more than that, they become part of a community built on shared values, entrepreneurial spirit, and mutual success.

A strategy for sustainable growth

We are investing £1 billion over the next four years as we look to open more than 200 new restaurants, creating over 24,000 jobs across the UK and Ireland. This isn’t just about growth, it is about employment opportunities, revitalising high streets, and bringing McDonald’s to new areas. Each new location is a chance to innovate, connect, and serve with purpose, ensuring we meet the needs of every community and deliver on evolving customer expectations.

People first: empowering potential at every level

At McDonald’s, we believe that talent is everywhere, and we are committed to unlocking it. We hire based on potential, not just experience, and provide clear pathways for growth, development, and qualifications.

Since 2006, over 22,000 individuals have launched their careers through our apprenticeship programme, gaining skills in everything from hospitality to digital marketing. Every year, we invest more than £43 million in training across all roles, from restaurant crew to corporate apprenticeships in areas like data science, finance, and sustainability. Our people are our greatest asset. And when they grow, we grow.

Tech-driven transformation: smarter systems, seamless service Technology is revolutionising the way we serve and the way we operate. With over 21 million app users in the UK McDonald’s is leveraging AI, data analytics, and cloud partnerships to enhance everything from kitchen efficiency to personalised customer experiences.

For franchisees, this means intelligent systems, real-time insights, and automated tools that free up time to focus on what matters most: delivering great food with great service.

Community at the core: serving more than just meals

McDonald’s is deeply rooted in the communities we serve. Through initiatives like Makin’ It, in partnership with BBC Children in Need, we support over 185 youth projects, positively impacting more than 42,500 young people across the UK.

Our long-standing partnership with Ronald McDonald House Charities UK has raised over £100 million since 1989, helping families stay close to their children during hospital stays.

And for over 20 years, we have supported grassroots football, providing kits, coaching, and equipment to thousands of local teams. Because being a good neighbour means showing up, giving back, and making a difference.

This is where our franchisees play a key role. They are the heartbeat of our local communities,

championing these initiatives, building relationships, and ensuring McDonald’s is more than just a restaurant. From sponsoring local events to volunteering their time and resources, our franchisees bring these commitments to life every day. Their passion and involvement make a tangible difference, helping us deliver on our promise to support and uplift the communities we serve.

Why now? Why you?

There has never been a more exciting time to become a McDonald’s franchisee. Whether you are an experienced operator or an ambitious entrepreneur ready to take an active role in running your business, our system offers a powerful platform for growth, innovation, and community impact.

With a future focused on expansion, technology, and purpose-driven leadership, McDonald’s UK and Ireland are ready to write the next chapter. And we are looking for partners who want to be hands-on and build it with us.

For more information about McDonald’s franchising please visit our website to find out more.

mcdonalds.com/gb/en-gb/franchising.html

HUBS BAKSHI: MY STORY

AFTER

SCALING

FROM ONE M c DONALD’S RESTAURANT TO FIVE, WITH A SIXTH ON THE WAY, HUBS BAKSHI EXPLAINS

HOW PEOPLE, CULTURE, INNOVATION AND COMMUNITY ENGAGEMENT HAVE SHAPED HIS RAPID EXPANSION

WHEN HE ACQUIRED

his first McDonald’s restaurant in 2018, Hubs Bakshi already had a clear view of how he wanted to grow. Six years later, he’s operating five sites, with another about to launch.

The pace, he says, has never been driven by doing more himself, but by surrounding himself with the right people.

“In all my previous roles, success has always come down to building and leading high-performing teams and McDonald’s is no different,” he explains.

That realisation guided not only the way he entered the franchise system, but the way he has continued to scale inside it.

“I’ve never been afraid to invest in great people early on, even when the business was still small. That foundation has made all the difference.”

His portfolio today spans a mix of restaurants across North London and Hertfordshire, and the jump from one site to multiple locations brought with it a shift in how he works day to day.

It naturally led him to approach growth through his people rather than presence.

“Surrounding myself with talented, likeminded people has been crucial. They help drive the culture I want for the business, maintain

high standards and keep pushing for consistent improvement.”

He sees challenge (particularly challenge from within his own teams) as a core lever of progress.

“Just as importantly, they challenge me by bringing new ideas, questioning old assumptions and hold me to the same standards I expect from them. That push keeps the business moving forward.”

Keeping culture consistent

As the portfolio expanded, maintaining consistency and

culture across multiple sites became a strategic priority. For him, it again comes back to people leadership and trust.

“Maintaining consistency and culture across multiple restaurants starts with people. I invest heavily in recruiting and developing the right managers and teams,” he says.

“By surrounding myself with trusted leaders who share the values and standards I expect, I ensure that each location delivers the same experience for customers and the same culture for staff.”

But he has never allowed himself to stray too far from the frontline.

“I stay close to the ground where it matters most, regularly visiting each restaurant, observing operations, speaking with teams and customers and being involved in key decisions,” he explains.

Culture, however, isn’t maintained by process alone. He has deliberately woven celebration and reward into the business, running recognition schemes and social events, with a summer barbecue extended to employees’ families and an annual management retreat abroad.

“These initiatives bring our teams together, make work fun and provide a platform to align on business strategy and plans for the year ahead, reinforcing culture and motivation across all sites.

“It’s about balancing trust, accountability, and enjoyment. Empowering my teams to take ownership, staying connected to the day to day and creating an environment where people are motivated, proud and inspired to deliver their best.”

WHEN THE COMMUNITY THRIVES, THE RESTAURANTS THRIVE, IT’S THAT SIMPLE

A community-rooted business

Community engagement, he says, has been a defining part of his success.

“McDonald’s restaurants are, at their core, neighbourhood businesses, so building genuine relationships with the communities we serve isn’t just a nice to have, it’s essential, says Hubs.”

That commitment has shaped how each restaurant operates.

“From day one, I’ve made it a priority for each of my restaurants to be visible, supportive and embedded in the local fabric.”

That means partnering with councils and local MPs, supporting schools and charities, from Ronald McDonald House Charities to local organisations such as Noah’s Ark

Children’s Hospice, who he has been involved with since taking on his first restaurant in Barnet.

It also includes hosting community events, like those with Hertsmere Police and running regular litter picks throughout the year alongside local residents.

The impact of that approach is both practical and emotional, he says: “We’ve created hundreds of jobs across North London and Hertfordshire, boosted footfall on local high streets and supported initiatives that make a meaningful difference to families, young people, and local businesses.”

His view is straightforward: “When the community thrives, the restaurants thrive, it’s that simple.”

Embracing innovation

Technology and operational innovation are transforming the McDonald’s system, from delivery partnerships to geofenced ordering. He sees that evolution as a real opportunity for the business.

Talking about the latest innovation, he explains: “Firstly, for those who are unaware, Ready on Arrival is an enhanced order ahead experience that uses geofence technology to enable mobile app orders to be prepared ‘just-in-time’ for the customer’s arrival, it was launched nationwide in November.”

Embedding new systems into restaurants requires engaging his teams from the outset to maximise the opportunity from it.

“We’ve run several ‘Seeing is Believing’ sessions with our crew for them to understand the new customer app journey and then from the kitchen side, the additional equipment, technology and new processes that comes with it.”

Innovation, however, needs encouragement.

“As this beds in over time, I will introduce new internal KPIs as well as follow up training to ensure any momentum gained during the initial launch is not lost.”

Support from the McDonald’s system

His rapid growth hasn’t been achieved on his own, of course, and he credits McDonalds in helping him reach his goals and build his business by giving him the support he needs.

“I’ve benefited from a huge amount of support from the McDonald’s system as I’ve grown my portfolio,” he says. “One of the strengths of the system is

that there’s a clear framework, experienced people and proven processes.”

He singles out the Field Operations teams for providing practical guidance around standards and growth planning, helping to ensure each restaurant is set up for success.

His peer group of other franchisees has also been a source of support.

“The wider franchisee community is a major asset,” he says. “Having access to peers who’ve been through the same growth journey, people who challenge you, share best practice and offer unfiltered advice has been one of the biggest contributors to my development.”

Lessons in leadership and resilience

Through the expansion journey, he has developed a clear view of what leadership means with plenty of lessons along the way.

“The journey of taking on my first restaurant to my sixth has taught

me that leadership is about people first,” he says. “You need to invest in the right teams, empower them to take ownership, and create a culture where high standards and accountability are expected and celebrated.”

External forces have also played a role in how fast the business has grown and Hubs once again credits the support of the McDonald’s system with helping him navigate any difficulties.

“The last few years, from geopolitical uncertainties to the cost of living crisis, have shown that having the support of the system (corporate, our supply chain, and fellow franchisees) is invaluable.”

Advice to future franchisees

For those considering following his path, he has a message, particularly for those entering from the corporate world.

“One thing I often hear is you need experience in the restaurant or hospitality industry to become a franchisee,” he says. “My peers come from all walks of life: IT, Banking, the Military, Police Force, lawyers, dentists and pilots to mention a few.”

In fact, he had no prior experience in the food or restaurant industry before starting his journey.

He believes that franchising is built on transferrable skills.

“The most important things are leadership, commercial acumen and a willingness to learn,” he says. “McDonald’s provides the support to help you succeed, but you need to be ready to invest in your people, embrace the culture and be prepared to get involved.”

To find out more information on McDonald’s franchising please visit our website.

mcdonalds.com/gb/en-gb/franchising.html

NUMBER

Stagecoach Performing Arts

Topping this year’s EF100UK rankings, the children’s performing arts education brand has clearly been doing something right in the eyes of the judges

STAGECOACH PERFORMING ARTS is one of the most established names in children’s performing arts education, with a history spanning more than 35 years and a presence across eight countries. Since opening its first school in 1988, it has grown into a global network of more than 300 franchise territories, teaching thousands of students each week through a curriculum focused on creativity, confidence and personal development.

Stagecoach was founded on a simple idea: to give children a space to express themselves through singing, dancing and acting, while building essential life skills that support them far beyond the stage. That purpose remains central today. The organisation supports students aged four to 18 through weekly term-time classes, holiday workshops and a wide range of performance opportunities. Its ethos, “Creative Courage for Life®”, reflects the belief that performing arts nurture

confidence, resilience and bravery that young people can use in everyday life.

At the core of the business is a proven, structured franchise model designed to make performing arts accessible in local communities. Every Stagecoach franchise operates within an exclusive territory and receives comprehensive training in safeguarding, teaching practice, operations and business management. This onboarding is supported by an experienced Head Office team covering marketing, digital performance, content, finance, franchise operations and educational quality.

Stagecoach provides significant national marketing support for all franchisees. The brand invests in wide-reaching digital campaigns, seasonal student-

recruitment activity and ongoing lead generation through the central Stagecoach website. Digital campaigns are managed by specialist partners, ensuring highquality visibility and consistent enquiry flow across the network. Franchisees also receive flexible marketing toolkits, including local templates, social media assets and guidance that can be adapted to suit their community, enabling them to build their presence both online and locally.

The strength of this support has been recognised externally. Stagecoach has been the Winner of The Best Franchise Awards for Continuous Improvement Award for five consecutive years, reflecting sustained improvement in franchisee satisfaction. In 2025, Stagecoach also received the Marketing Award at the BFA HSBC British Franchise Awards, recognising the impact of its recent brand work and network-wide Creative Courage campaign.

Stagecoach’s Educational Framework is structured, progressive and inclusive. Teachers receive ongoing training, and safeguarding remains central to the organisation’s standards. Students benefit from a nurturing environment where self-expression, teamwork

and creativity are encouraged. Many pursue further training at performing arts colleges or enter creative careers, while others simply gain greater confidence, communication skills and social resilience.

Franchisees come from diverse professional backgrounds, including performing arts, education and business. Some join Stagecoach to change career path, while others are motivated by the desire to make a positive impact in their local communities. The model offers flexibility around work-life balance, and many franchisees choose to grow by opening additional schools or expanding into neighbouring territories when opportunities arise.

In recent years, Stagecoach has continued to invest in digital capabilities, brand development and international expansion. This includes a redesigned customerfacing website, improved digital infrastructure and the introduction

of new campaign frameworks. The network also continues to grow in key regions such as Germany and Canada, strengthening Stagecoach’s global footprint. Despite this growth, the organisation remains committed to its original mission. Stagecoach continues to evolve to meet the needs of modern families while protecting the values that underpin its success. The franchise model offers a strong combination of structured support, brand recognition, marketing investment and community-driven purpose. Whether prospective franchisees come from performing arts or from other professions, Stagecoach provides clear guidance, commercial support and the opportunity to build a long-term business that helps children gain confidence through creativity.

With decades of experience and a collaborative franchise culture, Stagecoach remains a trusted provider of performing arts education and a stable, scalable franchise opportunity for individuals seeking to build a meaningful and rewarding business.

stagecoachfranchise.com

LEADING LADY

STAGECOACH CEO LISA STEAD EXPLAINS HOW SHE TURNED HER STUDENT EXPERIENCE THERE INTO FRANCHISE

LEADERSHIP, INSPIRING STUDENTS ACROSS THE PERFORMING ARTS NETWORK

HAVING FIRST been a Stagecoach student as a child herself, Lisa Stead has travelled a long way through the world of performing arts.

Now the CEO of Trafalgar Education, the group that oversees Stagecoach Performing Arts and Drama Kids, she brings a rare blend of former student, theatre-school owner, franchising strategist and commercial leader into one role.

The memory of those early days, when “simply having fun doing what I loved with friends” has given her what she now recognises as a deeper grounding in life skills.

“Those years taught me not only technical skills in drama, singing, and dance, but also confidence, creativity, resilience, and a real sense of belonging,” she says. That connection has seeped into the way she runs the network today.

“It shapes the way I lead today, reminding me of the importance of creating a nurturing, inspiring, and energising environment. I take a people-focused approach, guiding

and supporting our franchisees with empathy and understanding.”

It’s a useful compass in a job that requires high standards across hundreds of schools while still nurturing the freedom that performing arts relies on.

“My early experience drives me to uphold the high standards and passion for performance that first inspired me at Stagecoach,” she says.

“My ultimate goal is to continue to support Principals to provide the same supportive and inspiring environment I benefited from, while equipping Principals across the network to empower students to discover their potential, foster creativity, and develop a lifelong love of the arts.”

Creative roots meet commercial reality

Her CV straddles two worlds that don’t often appear in the same paragraph. One side is pure creative graft: “Running my own children’s theatre school for eight years taught me what it takes to nurture young people, create a fun

and inspiring environment, and deliver a high-quality experience for students.”

The other is a steady climb through franchising roles, from operations to managing director positions, all while completing an MBA.

“I’ve found that these two worlds complement each other in a really powerful way when supporting a creative education network,” she explains. “The move into franchising… showed me how to scale businesses, support franchisees, and maintain consistent standards across multiple sites.”

“My early experience drives me to uphold the high standards and passion for performance that first inspired me at Stagecoach”

“MY FOCUS IS ON CONSISTENCY, HIGH-QUALITY SUPPORT, AND CREATING AN ENVIRONMENT WHERE BOTH PRINCIPALS AND STUDENTS CAN THRIVE.”

She sees her role now as a kind of bridge - the point where the needs of students and teachers must meet the needs of franchisees without either side compromising.

“Now, I bring these two perspectives together: understanding the needs of students and teachers alongside the demands and needs of our franchisees; ensuring we empower our Principals to run successful schools.”

Lessons carried forward

Those eight years of running her own school remain her grounding force and inform her leadership style.

“Running my own children’s theatre company for eight years taught me lessons that still shape my leadership today.”

They weren’t all about creativity, either. She remembers the reality that went into running the business off-stage.

“Administration could be demanding at times, and I learned how important it is to have clear, simple systems that protect the creative energy at the heart of what we do.”

But the biggest theme was listening. “Above all, I learned the power of listening, truly understanding the needs of students, parents, and staff. Those lessons guide the way I lead our network today.”

Franchising foundations

Her time across other networksincluding brands such as Platinum Property Partners and Shuttercraft - provided a perspective she carries into Trafalgar Education’s two performing-arts systems.

“My experience in franchising taught me that the strongest networks are built on people first: understanding franchisees, supporting them well, and giving them what they need to succeed.

“It also showed me the value of having clear, reliable systems and straightforward standards while still giving franchisees space to bring their own strengths, ideas and local insight.”

And she still applies that formula to Stagecoach as it expands its network and adds to its offering.

“Those lessons guide the way I lead at Stagecoach today: creating a culture of support and accountability, empowering Principals to run successful schools, and ensuring every student enjoys a consistent, highquality, and inspiring Stagecoach experience.”

Turning confidence and creativity into a strategy

For Stead, the cultural experience she felt as a child remains the strategic engine of the business.

“Having experienced Stagecoach as a student, I know first-hand how powerful confidence and creativity can be.” That translates directly into how she leads.

“My focus is on consistency, highquality support, and creating an environment where both Principals and students can thrive.”

Creativity needs structure — and vice versa

One of the recurring questions around arts-based franchising is how to maintain creative freedom within a tight operating framework.

For Stead, the answer is not to see them as competing forces.

“For me, balancing creativity with operational efficiency starts with recognising that they’re not opposites, they actually support each other.”

A dependable infrastructure is what gives Principals room to breathe.

“A strong operational framework creates the stability and clarity that allows creativity to flourish.”

That balance is delivered not by systems alone but by people.

“We are able to achieve that balance due the support of an amazing head office team who are as passionate about the creative side as they are about getting the operational detail right.”

Group innovation

Stagecoach and Drama Kids operate as distinct brands within the Trafalgar group, with their own style and rhythms, but Stead sees real value in selective crossover.

“There are opportunities for shared learning between Stagecoach and Drama Kids where it genuinely adds value, while keeping each brand’s identity and direction clear.”

That said, she is careful about preserving what makes each one tick, but believes collaborative thinking can strengthen both.

“The cumulative years of experience across the group are impressive and bringing that expertise together has helped us strengthen both brands.”

Some areas naturally lend themselves to shared development.

“There’s also room for collaborative innovation in areas like training methodologies, operational best practice, and system development.”

Supporting tomorrow’s franchisees

Looking ahead, she sees franchisees needing deeper support around both creative delivery and day-to-day management.

“Franchisees benefit most from support that helps them deliver high-quality, inspiring experiences for students while confidently managing the day-to-day running of their schools.

“They also value ongoing training for themselves and their teaching teams, so they can stay up to date with new approaches, trends and practical tools.”

And yes, there is a gentle nod toward the role of new tools.

“We’re continuing to simplify admin wherever possible, using clearer processes and optional time-saving tools (including AI) to help reduce workload and free

up more time for the creative and student-focused parts of the role.”

‘Leading the stage’

“To me, ‘leading the stage’ is about inspiring and empowering others to shine, our Principals, their teams, and the students themselves.”

The phrase itself carries a double meaning for Stead — about her own development, and the direction of the network she oversees.

Her ambition is to build an environment where excellence and innovation sit side by side.

“For Stagecoach, it’s about continuing to support schools to deliver excellence and support thoughtful innovation.”

And, ultimately, it’s about empowerment. “It’s creating a culture where both franchisees and students feel empowered to reach their full potential.”

Stagecoach Performing Arts pg212

McDonald’s Restaurants pg204

Home Instead pg198

NO.4

Snap-on Tools pg196

NO.5 Caremark pg190

NO.6

Dyno-Rod pg188

NO.7 Driver Hire pg182

NO.8 Molly Maid pg176

NO.9

Water Babies pg170

NO.10 Autosmart International pg168

NO.11

Chicken Cottage pg166

INDEX

NO.12

TaxAssist Accountants pg164

NO.13 Dream Doors pg162

NO.14 InXpress pg160

NO.15 Right at Home pg158

16. The Travel Franchise pg154

17. Anytime Fitness pg152

18. Bluebird Care pg150

19. Snap Fitness pg144

20. ActionCOACH pg138

21. Revive! Auto Innovations pg136

22. ServiceMaster Clean pg134

23. NIC Local pg132

24. easyStorage pg126

25. Tutor Doctor pg124

26. Aspray pg122

27. Bright & Beautiful pg120

28. Agency Express pg118

29. Puddle Ducks pg117

30. ERA Group pg116

31. Speedy Freight pg114

32. Signs Express pg112

33. Premier Education pg110

34. Creams Cafe pg109

35. Concept Claims Solutions pg108

36. Visiting Angels pg107

37. The Creation Station pg106

38. Countrywide Ground Maintenance pg104

39. Pimlico Plumbers pg102

40. We Love Pets pg101

41. Puccino’s pg100

42. Drain Doctor pg98

43. Rainbow International pg97

44. Radfield Home Care pg96

45. Monkey Music pg95

46. Mathnasium pg94

47. Kaspas pg92

48. EweMove pg91

49. Walfinch pg90

50. Swimtime pg90

51. Good Oaks Home Care pg89

52. Pitman Training pg89

53. Barking Mad UK pg88

54. Explorer Franchise pg86

55. Black Sheep Coffee pg84

56. Greensleeves Lawn Care pg82

57. Banana Moon pg76

58. FASTSIGNS pg75

59. Townhouse pg74

60. Football Fun Factory pg73

61. Poppies Cleaning Service pg73

62. Pink Spaghetti pg73

63. Turtle Tots pg72

64. Caprinos Pizza pg72

65. Jackson Fire & Security pg68

66. Well Polished pg67

67. Diamond Home Support pg66

68. Betterclean Services pg65

69. Kitchen Makeovers pg65

70. chaiiwala pg65

71. Ableworld pg64

72. Merry Maids pg62

73. Fun Fest Holiday Club pg60

74. Tappy Toes pg59

75. My Property Pros pg59

76. Husse (UK) pg58

77. Petpals pg57

78. Harmony at Home pg57

79. Sandler pg56

80. More Than Loft Ladders pg54

81. GoCruise & Travel pg52

82. House of Colour pg46

83. Mini First Aid pg45

84. Tezlom pg44

85. Pass the Keys pg43

86. Lingotot pg42

87. Drama Kids pg39

88. The Alternative Board pg38

89. Rise pg38

90. Canopy Nurseries pg36

91. Chocoberry pg34

92. The Cat Butler pg34

93. Basking Babies pg34

94. Pacifica Local pg34

95. Sylvian Care Franchising pg34

96. activ Digital Marketing Franchise pg26

97. Total Clean pg22

98. Rosemary Bookkeeping pg20

99. diddi dance pg19

100. Your Man With A Van pg19

A

Ableworld pg64

ActionCOACH pg138

activ Digital Marketing pg26

Agency Express pg118

Anytime Fitness pg152

Aspray pg122

Autosmart International pg168

B

Banana Moon pg76

Barking Mad UK pg88

Basking Babies pg34

Betterclean Services pg65

Black Sheep Coffee pg84

Bluebird Care pg150

Bright & Beautiful pg120

C

Canopy Nurseries pg36

Caprinos Pizza pg72

Caremark pg190

chaiiwala pg65

Chicken Cottage pg166

Chocoberry pg34

Concept Claims Solutions pg108

Countrywide Ground

Maintenance pg104

Creams Cafe pg109

D

Diamond Home Support pg66

diddi dance pg19

Drain Doctor pg98

Drama Kids pg39

Dream Doors pg162

Driver Hire pg182

Dyno-Rod pg188

E

easyStorage pg126

ERA Group pg116

EweMove pg91

Explorer Franchise pg86

F

FASTSIGNS pg75

Football Fun Factory pg73

G

GoCruise & Travel pg52

Good Oaks Home Care pg89

Greensleeves Lawn Care pg82

H

Harmony at Home pg57

Home Instead pg198

House of Colour pg46

Husse (UK) pg58

Mathnasium pg94

McDonald’s Restaurants pg204

Merry Maids pg62

Mini First Aid pg45

Molly Maid pg176

Monkey Music pg95

More Than Loft Ladders pg54

My Property Pros pg59

Pass the Keys pg43

Petpals pg57

Pimlico Plumbers pg102

Pink Spaghetti pg73

Pitman Training pg89

Poppies Cleaning Service pg73

Premier Education pg110

Puccino’s pg100

Fun Fest Holiday Club pg60

Puddle Ducks pg117 R

Radfield Home Care pg96

Rainbow International pg97

Revive! Auto Innovations pg136

Right at Home pg158

Rise pg38

Rosemary Bookkeeping pg20

S

Sandler pg56

ServiceMaster Clean pg134

Signs Express pg112

Snap-on Tools pg196

Snap Fitness pg144

Speedy Freight pg114

Stagecoach Performing Arts pg212

Swimtime pg90

Sylvian Care Franchising pg34 T

Tappy Toes

pg59

TaxAssist Accountants pg164

Tezlom pg44

The Alternative Board pg38

The Cat Butler pg34

The Creation Station pg106

The Travel Franchise pg154

Total Clean pg22

Townhouse pg74

Turtle Tots pg72

Tutor Doctor g124

Well Polished pg67

franchising@snapfitness.co.uk www.uk.linkedin.com/company/snap-fitness-emea