Dementia: Memory Loss Supports and Services in the Louth Area
FOREWORD
Foreword
This book has been compiled by County Louth Citizens Information Service. Through our contact with carers over the years we realise that family carers are not always aware of the supports available to them. This booklet seeks to provide a comprehensive information resource for carers of people living with memory loss. It provides information on social welfare payments as well as supports from The Alzheimer Society of Ireland and numerous community groups. It can be difficult when someone you care for is living with memory loss. It takes time to come to terms with dementia. At all times the person with memory loss must be treated with respect and dignity. This is an illness like any other illness and like any other illness the person may have good days and bad days. We hope this book will provide a useful resource for families and carers to access the supports they need. Citizens Information would like to take the opportunity to thank the many organisations that contributed to the content of this booklet. The Alzheimer Society of Ireland, Netwell Centre, Drogheda & District Supports for Older People and Louth Age Friendly have been an invaluable help to this project.
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Citizens Information is funded by the Citizens Information Board.
This book was funded by Age Friendly County Programme.
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* Please Note All of the information included in this booklet was correct at time of going to print
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5 - 20
Definition of Dementia Living with Dementia 10 Warning Signs of Dementia What Can Cause Memory Loss Soft Supports Next Step Psychiatry of Later Life Further Advice on Memory Loss Planning for the Future Elder Abuse
5 6 7 10 11 12 13 15 16 21
Introduction
Introduction to Dementia Memory Loss
Supports The Alzheimer 23-29 Society of Ireland Services Home Care Day Care Services Family Carer Support Groups
23 24 25 29
Netwell Centre
The Nestling Project Cúltaca Home Visits Netwell Volunteer Home Visits Netwell Community Social Clubs for Older People Good Morning Louth Louth Community Men’s Sheds Drogheda and District
30 - 34
32 33 33
Support 4 Older People
34-35
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30 31 31
0761 07 5950 0761 07 5940
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Entitlements
36-39
Medical Card 36 GP Visit Card 38 Non GMS Scheme/ Special Circumstances 39
Social Welfare Payments 40-51 Carer’s Payments 41 Disability Payments 47 Supplementary Welfare Allowance 48 Becoming Ill when Self Employed 49 Appeals 50 Grants and Schemes
52-52 Mobility Aids grant Scheme 52 Housing Adaptation Grant 52
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Resources to Continue Living at Home
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54-58
Assistive Technology 54 Available Technology 54 CASALA 56
Alternative Care 59-60 Nursing Homes 59 Fair Deal 60
Your Rights 61-62 Equal Status Acts 2000-2011 61 Employment Equality Acts 1998-2011 62 Living with memory loss 64 Useful Phone Numbers 65-69 Dundalk Citizens Information Centre Drogheda Citizens Information Centre
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DEMENTIA
Dementia is caused by a variety of diseases that affect the brain, such as Alzheimer’s disease or stroke and is one of the major causes of disability and dependency among older people worldwide. The impact is felt not only by the people who have it, but also their carers and families. Yet there is often a lack of awareness and understanding of dementia, which in turn adds to the stigma and barriers to diagnosis and care.
Introduction to Dementia / Memory Loss
The World Health Organisation notes, dementia is a syndrome - usually of a chronic or progressive nature - in which there is deterioration in cognitive function and the ability to process thought beyond what might be expected from normal ageing. It affects memory, thinking, orientation, comprehension, calculation, learning capacity, language, and judgement. The impairment in cognitive function is commonly accompanied, and occasionally preceded, by deterioration in emotional control, social behaviour, or motivation.
There are many different forms, or causes, of dementia, with Alzheimer’s disease the most common form of dementia contributing to 60-70% of cases. Other major forms include vascular dementia, dementia with Lewy bodies and a group of diseases that contribute to frontotemporal dementia. The boundaries between different forms of dementia are indistinct and so mixed forms often co-exist. In Ireland there are 41,740 people living with dementia and numbers are increasing each year with around 4,000 new cases annually. By 2040, it is estimated that there will be 125,000 living with dementia in Ireland.
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LIVING WITH DEMENTIA • •
• •
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Stay active: 30 minutes moderate activity daily. Exercise can ease the rate of decline. Socialise: Keep in touch with family, friends and keep up with clubs or hobbies. Avoid isolation. Tell friends and family about the disease and how you are feeling. Keep your brain active: challenge yourself, learn something new. Build Routine: Establishing a daily routine with usual habits gives a structure to the day. Healthy Diet: Eat a balanced diet regularly. When a diagnosis of dementia has been established it is very important not to suddenly remove yourself from your usual daily activities. If you attend a social club continue to do so. You or a friend or carer can talk to the group co-ordinator to make them aware of the situation.
A great source of information on activities running throughout the county is available on the Louth Age Friendly website. • • • •
Just visit www.agefriendly.ie/louthagefriendly Select Get My Voice Heard. There is a list of activities under the Older Peoples Council heading. These activities range from bingo to dance, to indoor bowls.
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10 WARNING SIGNS OF MEMORY LOSS
1 Memory loss that disrupts daily life One of the most common signs of dementia especially in the early stages is forgetting recently learned information. Others include forgetting important dates or events; asking for the same information over and over, relying on memory aids or family members for things they used to handle on their own.
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Challenges in planning or solving problems
Some people may experience changes in their ability to develop and follow a plan or work with numbers. They may have trouble following a familiar recipe or keeping track of monthly bills. They may have difficulty in concentrating and take much longer to do things than they did before.
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Difficulty completing familiar tasks at home, work or at leisure
Introduction to Dementia / Memory Loss
SIGNS OF DEMENTIA
People with dementia often find it hard to complete daily tasks. Sometimes, people may have trouble driving to a familiar location, managing a budget at work or remembering the rules of a favourite game.
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Confusion with time or place
People with dementia can lose track of dates, seasons and the passage of time. They may have trouble understanding something if it is not happening immediately. Sometimes they may forget where they are or how they got there.
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Trouble understanding visual images
For some people having vision problems is a sign of dementia. They may have difficulty reading, judging distance and determining colour or contrast. In terms of perception, they pass a mirror and think someone else is in the room. They may not recognize their own reflection.
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New problems with words in speaking or writing
People with dementia may have trouble following or joining a conversation. They may stop in the middle of a conversation and have no idea how to continue or they may repeat themselves. They may struggle with vocabulary; have problems finding the right word or call things by the wrong name.
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Misplacing things and losing the ability to retrace steps
A person with dementia may put things in unusual places. They may lose things and be unable to go back over their steps to find them again. Sometimes, they may accuse others of stealing. This may occur more frequently over time.
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Decreased or poor judgement
People with dementia may experience changes in judgement or decision making. For example, they may use poor judgement with dealing with money, giving large amounts away and having no account of how it was spent. They may pay less attention to grooming or keeping themselves clean.
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Withdrawal from work or social activities
10 Changes in mood and personality The mood and personalities of people with dementia can change. They can become confused, suspicious, depressed, fearful or anxious. They may be easily upset at home, at work, with friends or in places where they are out of their comfort zone.
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Introduction to Dementia / Memory Loss
A person with dementia may start to remove themselves from hobbies, social activities, work projects or sports. They may have trouble keeping up with a favourite sports team or remembering how to complete a favourite hobby. They may also avoid being social because of the changes they have experienced.
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TYPICAL AGE RELATED CHANGES • • • • • • • • • • •
Sometimes forgetting names or appointments, but remembering them later. Making occasional errors when balancing a check book. Miss a monthly payment. Occasionally needing help to use settings on a microwave or to record a television show. Forgetting which day it is but remembering later. Vision changes related to cataracts Sometimes forgetting which word to use. Misplacing things from time to time such as a pair of glasses or the remote control. Making a bad decision once in a while Sometimes feeling weary of work, family and social obligations. Developing very specific ways of doing things and becoming irritable when a routine is disrupted.
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*The above list and further helpful information on memory loss can
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be found on The Birches website: www.thebirches.ie
WHAT CAN CAUSE MEMORY PROBLEMS? Possible reasons for memory loss and confusion include: • • • • • • •
Anxiety and stress, particularly following a bereavement An infection such as a chest or a bladder infection Some strokes can cause different levels of memory loss Long term overuse of alcohol Depression – Low mood Vitamin deficiency Side-effects of some medications
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‘SOFT’ SUPPORTS FOR PEOPLE WITH DEMENTIA
items that may have been misplaced helps to avoid spending time searching for these items. A photographic family tree: Creating a photographic family tree can be a nice way to match faces with names. Place a picture of the person with dementia at the centre of a tree. Photos, (with names attached) of their children, and their partners, can be placed on branches of the tree. Grandchildren can be added as smaller branches extending from their parents picture.
Clock: Ensure that clocks are based throughout the house and are easy to see. Being able to easily know what time of day it is helps to orient the person, plan daily activities like preparing and eating food, or when to go to bed. Especially helpful are clocks that show the day or date as well as the time. Alternatively a white board where the day or date can be written daily is very helpful.
Introduction to Dementia / Memory Loss
A memory corner: Having a consistent location to put any
IF YOU ARE WORRIED, DO SOMETHING ABOUT IT. THE EARLIER YOU LOOK FOR HELP THE BETTER.
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VISIT YOUR DOCTOR Before you visit your doctor, make a note of the changes you have noticed and some examples of the things that are causing you to worry. Keep a diary to help you. Tell your doctor why you are worried and they will talk to you about your concerns. Your doctor will arrange to look into possible reasons for the changes you are experiencing. The doctor will review your medical history and may begin a number of tests. You doctor will refer you, with your consent, to a geriatrician for diagnosis. • •
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Geriatrician - specialises in the care of older adults. Psychiatry of Old Age - specialises in disorders that affect mood or the way the mind works. Neurologist - specialises in disease of the brain and nervous system. Psychologist - has special training in testing memory and other mental functions.
Only a consultant can diagnose your type of memory loss. Your GP will get the consultant’s report.
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PSYCHIATRY OF LATER LIFE (HSE)
The objective of this service is to provide prompt assessment together with active treatment in the person’s home, thereby causing minimal disruption to their life. Following assessment in the person’s home, a treatment plan is drawn up consisting of the involvement of Community Mental Health Nursing services and/or attendance at a Day Hospital, depending on the severity of the condition. A GP refers you to this service. Professionals who may be involved in assessing your needs and those of your carer at home include: • • • • •
Public health nurse Social worker Occupational therapist Physiotherapist Speech and language therapists
Introduction to Dementia / Memory Loss
Within the Health Service Executive, Psychiatry of Later Life is responsible for people who have developed dementia associated with behavioural or psychological issues over the age of 65.
These professionals can provide advice, support and counselling.
Psychiatry of Later Life Consultants are: Dr Quinlan for south Co. Louth and Co. Meath and Dr Nazir for north Co. Louth.
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PUBLIC HEALTH NURSE Contact your Public Health Nurse (PHN) through your local Primary Community and Continuing Care centre to raise awareness for possible early interventions.
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Contact Primary Community and Continuing Care (PCCC): Margaret or Noleen t 042 6820009
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Dublin Road, Dundalk Alphonsus Road, Dundalk Redeemer Health Centre, Dundalk Carlingford Health Centre Castlebellingham Health Centre Ballsgrove Health Centre Clogherhead Health Centre Dunleer Health Centre Ardee Health Centre Peter Street Health Centre St. Laurence’s Primary Care Centre Drogheda
042 9332287 042 6820000 042 9386459 042 9383040 042 9382343 041 9833163 041 9881364 041 6851369 041 6835045 041 9838605
041 9775700
Community supports accessed through the PHN may include referrals for physiotherapy occupational therapy, home support, day care, respite, meals on wheels and voluntary services.
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FOR FURTHER ADVICE ON MEMORY LOSS
Call the Alzheimer National Helpline and talk in confidence to someone who understands. They will give you practical information about: • • •
Memory loss The early signs of dementia How a diagnosis is made OR
Log on to www.alzheimer.ie This website has a range of resources for people who are worried about their memory. These include a memory checklist and tips on living with memory loss.
Introduction to Dementia / Memory Loss
Call 1800 341 341
EARLY DIAGNOSIS MATTERS Getting an early diagnosis means you can: • • •
Access appropriate treatments, services and supports Plan your legal and financial affairs Make decisions about your future care
The above information is taken from The Alzheimer Society of Ireland leaflet ‘Don’t just worry about memory loss. Do something about it’ Available on www.alzheimer.ie or by calling 1800 341 341
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ONCE A DIAGNOSIS HAS BEEN REACHED IT IS VERY IMPORTANT TO MAKE A PLAN FOR THE FUTURE. *All of the following is a brief overview of a more detailed booklet entitled ‘How do I plan for the future?’ published by the The Alzheimer Society of Ireland and available on www.alzheimer.ie or by calling 1800 341 341. Early planning is important because it lets you: • • • • •
Express your wishes and preferences Put your affairs in order Reduce some of the anxiety or uncertainty you may be feeling Help your family to know your wishes and preferences Focus on living well
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Planning for the future involves four steps:
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• • • •
Planning your financial affairs Planning your legal affairs Planning for your health and care needs Talking to your family about the plans you want to make
An easy book to read is ‘Let Me Decide’ published by Prof. D William Molloy at www.letmedecide.ie This book goes into greater detail about planning for your future.
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Planning your financial affairs:
• • • • •
Write a list with details of your bank accounts, savings, income, pension, trusts, properties, assets, loans and debts. Keep the list in a safe place. Tell at least one person you trust where the list is. Take steps to make sure any savings or income will be accessible to pay for your future needs. If you have a joint bank account, ask the bank or credit union about changes you may need to make in light of your diagnosis. For information about how best to organise your financial affairs talk to your bank, financial institution or an independent financial advisor.
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Introduction to Dementia / Memory Loss
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Planning your legal affairs: Make or update your will - A will is a legal document that sets out who you want to inherit your possessions, property and money when you die. If you die without a will, the law sets out who may inherit from you and in what order they may inherit. If you have no living relatives the State will inherit your estate.
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Set up an Enduring Power of Attorney – An Enduring Power of Attorney (EPA) is a legal document that sets out who you would like to manage legal, financial and certain personal care decisions for you, if you reach a point where you cannot make these decisions yourself. This is usually set up before a diagnosis is made when you realise your memory is slipping. This person is called your Attorney. You can choose family members or friends to become your Attorney. Even though you have it set up it is not activated until a consultant has confirmed your diagnosis and you can no longer make your decisions/choices.
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Planning for your health and care needs:
• • • •
•
Talk to your family; Talk to your doctor; Write down your wishes and preferences, there are forms to help you to do this; Create an Advance Care Directive, which allows you to select someone to speak for you if you can no longer speak for yourself and/or state what you would like to happen regarding certain care treatments. There are forms to help you do this on www.thinkahead.ie* You can also order Let me Decide, a book about health and personal care directives, at www.letmedecide.ie.
Introduction to Dementia / Memory Loss
You can say what you would like to happen in relation to the use of certain care treatments. You can state the circumstances where you would not like them to be used. To do this you can do any or all of the following:
*Think Ahead is an idea that came to life through feedback from people from all walks of life, all ages and all levels of health across the country. The idea developed over a series of public meetings held throughout Ireland between 2009 and 2010. Together, members of the public, emergency services, medical, legal and financial professionals recognised the importance of planning ahead to make sure that an individual’s right to make decisions for themselves and to be heard are honoured. Input from all groups helped to craft the Think Ahead form www.thinkahead.ie /thinkahead-form a document that will guide your thoughts on planning for your end of life and help protect those close to you from anxiety that comes with the illness or death of a loved one.
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Talking to your family about your plans: A diagnosis of dementia can come as a great shock, even when it is expected. You and your family will experience a range of emotions as you come to understand the dementia you have and the changes it brings. You may find some members of your family are open about your diagnosis and are there for you to talk to, however difficult the conversation may be. Other members of your family may seem withdrawn or even uninterested. People cope with this difficult news in different ways. If you decide to plan for your future, it can be helpful to talk to members of your family about your wishes and decisions you have made. Your family may find it easier to know you have made plans.
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For more information and to order a free copy of the booklet ‘I have dementia…how do I plan for the future’ call the:
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Alzheimer National Helpline at 1800 341 341
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ELDER ABUSE
The overall aim of the service is to stop the unwanted behaviour and to ensure the older person’s safety and wellbeing, while supporting or restoring relationships. After initial contact is made the social worker will talk with you about the situation, your feelings and any fears that you might have. She or he will try and establish how and why the abuse is happening. Supports may be offered to stop the unwanted behaviour and ensure your safety. This may include any of the following; •
Counselling
•
Mediation, conflict resolution
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Family meetings
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Monitoring
•
Home Support Services
•
Day Care /Respite
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Introduction to Dementia / Memory Loss
Senior Social Worker for The Protection of Older People The HSE treats concerns about elder abuse seriously and sensitively. Any reports of alleged abuse are dealt with in confidence, and as much as possible, will be handled in a way that respects the wishes and privacy of the older person.
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These services play an important role in helping those who suffer abuse and their families. These services are designed to help older people become more independent particularly from their abusers. They offer older people options keeping them connected to the community. The services can also help reduce the stress on care givers. Contact
Maire Brady Senior Social Worker for the Protection of Older People Older Persons Services, Dundalk. t 042 9381268
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Service is available Monday to Friday 9.00am 5.00pm
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The Alzheimer Society of Ireland works across the county providing dementia specific services and supports and advocating for the rights and needs of all people living with dementia and their carers.
Supports
SUPPORTS FOR THE PERSON LIVING WITH MEMORY LOSS
In Louth, we operate a county-wide home care service, three day care services, an overnight care service and two support groups. Our free and confidential Helpline service is also available Monday to Saturday at 1800 341 341 or helpline@alzheimer.ie.
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HOME CARE
The Alzheimer Home Care Service works with the people with Alzheimer’s and other dementias and their family to provide support at home, throughout the county. Their focus is to support people with dementia to live well at home. Their trained and dedicated team works with each individual to provide a dementia-specific specialist service. They provide person-centred care and work with the person with dementia and their family to develop a care plan based on their interests, hobbies, life experiences and care needs. This includes support with personal care where that is needed.
How to access this service:
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Public Hours: Access to HSE funded hours is through the Public
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Health Nurse in your area. You can locate your public health nurse contact details on page 14.
Private Hours: If you wish to avail of the service privately or add to the hours provided by the public service then contact our Home Care Coordinator and this can be arranged. Contact
Home Care Co-Ordinator for County Louth t 1800 341341 e helpline@alzheimer.ie www.alzheimer.ie
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DAY CARE SERVICES
The focus of The Birches day care is to provide person-centred, specialist care which includes and reflects the physical, emotional and spiritual needs of the person with dementia.
Supports
The Birches in Dundalk
From 10am when breakfast is served to afternoon tea, the full attention of the staff and volunteers is geared to creating a happy and safe environment for the person with dementia. Our staff strive to maintain self-esteem and dignity. They aim to maintain the interests and hobbies of each person. Reading, listening to music, reminiscence therapy, playing bowls and arts and crafts such as painting, pottery, and knitting are a few examples of activities available Showers and baths are available along with hairdressing and manicures. Massage therapy and aromatherapy are also a part of everyday activities. When the weather permits and on many occasions our minibus takes everyone on outings to local parks, churches, museums beaches.
How to access the Service: The Birches accept referrals from people with dementia, their families and from healthcare professionals. The first step is to complete our referral form. The referral form requires confirmation of a diagnosis of dementia from a Consultant. Referral forms are available from our centre or online at www.alzheimer.ie Dundalk Citizens Information Centre Drogheda Citizens Information Centre
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Contact
The Birches Day Centre Priorland, Dublin Road, Dundalk, Co. Louth Contact
Olive Joyce 042 9351388 e thebirchesdundalk@alzheimer.ie Opening Hours: 9am - 5pm, Mon - Fri (except public holidays). t
The Birches at Rath Abbey Day Care
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The Birches opened their first outreach day centre in St. James Community House, Rath Abbey in July 2013. It provides a much needed service to people living with dementia and their families in North Louth.
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People from Cooley, Carlingford and Omeath areas have the opportunity to attend each Monday (except bank holidays) from 10 am to 4 pm. This service is a great support for families in the area and is a ‘welcome club’ in which people diagnosed with dementia can feel safe, secure and enjoy many social activities. Tea is served on arrival in the mornings, followed by a tasty lunch with a mixture of activities dispersed throughout the day. Music, painting, reflexology, knitting and storytelling are just some of the activities planned for the day centre.
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Supports
The Birches at Rath Abbey is staffed by a qualified Nurse helped by a specialist carer who has a great understanding of the disease. All medical and personal needs are catered for in a professional manner. Local volunteers support this service. Location
St. James’s House, Rath Abbey, Grange Carlingford, Co. Louth Contact
Olive Joyce t 042 9397617 Mondays 9.30am - 4.30pm e thebirchesdundalk@alzheimer.ie
St Laurence’s Gate Day Care Service, Drogheda The focus of the day care is to provide person-centred, specialist care which includes and reflects the physical, emotional and spiritual needs of the person with dementia. Upon arrival at the centre people are provided with a light breakfast. Lunch is served at 12 and there is another small meal at 3pm. A bus service is available. Their staff strives to maintain self-esteem and dignity. Activities include light exercise, bingo, music, singing and entertainment. Hairdressing and manicure services are also available and in certain circumstances, showering and laundry services may be provided. During the summer there are day trips and weather permitting, clients can go outside and enjoy our courtyard.
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How to access the service: They accept referrals from people with dementia, their families and from healthcare professionals. The first step is to complete the referral form. The referral form requires confirmation of a diagnosis of dementia from a GP or consultant. Referral forms are available from their centre or online at www.alzheimer.ie. Contact
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St Laurence’s Gate, Drogheda, Bertie Kiribathgoda t 041 9841311 e bkiribathgoda@alzheimer.ie
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FAMILY CARER SUPPORT GROUP
Supports
Family Carer Support groups provide a safe space for family members to access information, share experiences and swap caring strategies. The groups often provide vital support, friendships and laughter which sustain family members throughout their caring journey. Guest expert speakers can also be invited to talk on a specific topic at the monthly meetings. The Alzheimer Society of Ireland run two family support groups in Louth. Contact
Dundalk Support Group meets on the first Tuesday of the month at “The Birches” day centre. t 042 9351388
Drogheda Support Group meets on the third Wednesday of the month in St Laurence’s Gate day centre. Ann Shortt t 087 2893698
For more information about all Alzheimer Society of Ireland services free-phone 1800341 341 or visit www.alzheimer.ie
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netwellcentre
Netwell Centre The Netwell Centre is based in Dundalk Institute of Technology. Its core aim is to develop new ideas that enhance the quality of life and well-being of older people and those who care for them. To learn more about the Netwell Centre log on to www.netwellcentre.org
The Nestling Project
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The Nestling Project is one of the major initiatives developed by the Netwell Centre to promote independent living for older people. It empowers older people to make choices about services and supports that they need by developing a personal plan. It assists people in accessing a wide range of voluntary, social and health services.
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The Netwell Centre with the HSE developed the role of CĂşltaca for older persons. CĂşltaca is an Irish word meaning a strong support or backup. Two CĂşltaca, Ann Marron and Pat Kerins, work in Dundalk, County Louth. They act as a liaison between the statutory and non-statutory services and the older person, and in doing so aim to breakdown some of the barriers that are regularly encountered.
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CĂşltaca Home Visits
Netwell Centre
The CĂşltaca provide timely access to factual information about a wide range of relevant services and support. They aim to listen to the concerns, needs and wants of the older person. They empower older people to take control of decision making in their lives and support them in their choices. Pat Kerins and Ann Marron visit many people in their homes, working with them to meet their needs by developing their personal plan. Trusting relationships are built, access to services facilitated and health and social wellbeing improved. Links are strengthened among statutory and voluntary service providers to deliver holistic support to people and families. Contact
Ann Marron t 042 9370360 e ann.marron@netwellcentre.org Pat Kerins t 042 9370361 e patrick.kerins@netwellcentre.org
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netwellcentre
Netwell Volunteer Home Visits Many older people have requested weekly visits and these are provided by dedicated, trained volunteers in the Dundalk area. The older people love this social interaction and look forward to the planned visits. Familiar faces are always welcome and the volunteers encourage the people to engage with the Netwell social activities and day trips. Contact
Ann Marron t 042 9370360 e ann.marron@netwellcentre.org Pat Kerins t 042 9370361 e patrick.kerins@netwellcentre.org
s u pports a n d se rv ice s in t he Lout h Ar ea
Netwell Community Social Clubs for Older People
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The Netwell Centre supports a number of social clubs across Dundalk. Activities include art, tai chi, flower arranging, history talks, textiles, yoga and physical activities to name but a few. Regular day trips are organised every two months to places of interest across the north east and includes lunch and entertainment. To view some of our social activities, log on to: www.facebook.com/NestlingProject Contact
Ann Marron Pat Kerins t 042 9370360 t 042 9370361
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Good Morning Louth
Netwell Centre
Good Morning Louth is telephone service for Older People in County Louth. The main aim of Good Morning Louth is to talk with older people and check they are safe and well in their own home and in so doing reduce feelings of loneliness, fear and isolation. In addition, the service provides quality up to date information on relevant services in the community. Good Morning Louth is staffed by a dedicated team of volunteers who have been Garda vetted and are fully trained to offer a professional service, supported by the latest computer technology. Good Morning Louth has a system in place to alert others if a call is not answered, thus providing the older person and their families with peace of mind. Contact
Anne Murphy t 042 9330103
Louth Community Men’s Sheds The ‘shed’ environment encourages men to share skills and learn new ones for example, skills in wood turning, mechanical work and horticulture, to name but a few. Socialising is a large part of the shed culture, providing opportunities for the development of new friendships as well as the renewal of old ones. Contact
Eve Beirne t 042 9327652 www.menssheds.ie
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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Drogheda & District Support 4 Older People This voluntary organisation was founded in 2010. They have over 70 older volunteers involved in their six major activities, each are aimed at improving the health, safety, wellbeing and community involvement of older people in Drogheda and the surrounding areas.
Below is a brief description of their activities: •
s u pports a n d se rv ice s in t he Lout h Ar ea
•
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•
•
Their Office – where people come in for a friendly chat and can be given the most up to date information regarding their rights, entitlements and grants that may be available. People receive help in filling in forms either in the office or at their homes. Care and repair program – A free service for senior citizens to help with small repairs and maintenance jobs in their homes and gardens. They have 19 volunteers and carry out an average of 10 jobs a week. They also have a list of people they regard as trusted traders for larger jobs they cannot undertake. National Senior Helpline – They have 24 volunteers who man the help line 2 afternoons per week. They take an average of 30 calls each week. Good Morning Drogheda - Free telephone service for older people in Drogheda and surrounding areas. This service offers a telephone call up to five mornings per week to check that people are safe and well thereby reducing the feelings of isolation and insecurity, loneliness and vulnerability. This service can also remind clients of hospital and doctor appointments. If there is no answer they will speak with a nominated contact to check on your well-being.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Contact
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
Drogheda & District Support
Dave Turner t 1800 200 100/086 3772777 e dds4op@eircom.net www.dds4op.com
0761 07 5950 0761 07 5940
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ENTITLEMENTS Medical Card The HSE issues medical cards that allow you to have free medical care. Medical cards are means tested. This means you will have to give details of your income and circumstances to make sure you are eligible for the card. Your spouse and children may also be entitled to free medical care. You will have to pay a prescription charge of €2.50 per item up to a maximum of €25.00 per family per month.
s u pports a n d se rv ice s in t he Lout h Ar ea
A medical card entitles you to:
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•
Free GP (family doctor) services
•
Free prescribed drugs and medicines (must pay €2.50 per item at a maximum of €25 per month)
•
Free appliances
•
Free inpatient services in a public ward in a public hospital
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Free outpatient services
•
Free accident and emergency care
•
Free dental services
•
Free eye (optical) services
•
Free ear (aural) services
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
To qualify for a medical card, you must: Pass a means test Rely totally on social welfare payments, such as: 1. State Pension (Non-Contributory) 2. Deserted Wife’s Allowance 3. Disability Allowance 4. One-Parent Family Payment 5. Widows/Widowers Non-Contributory Pension OR • Satisfy EU Regulations about EU members receiving medical cards in Ireland
Entitlements
• •
Appliances If your mobility becomes a problem, you may need a walking aid or wheelchair for a time. Do ask your healthcare team for advice about any appliances you may need. You may be referred to a physiotherapist or an occupational therapist for assessment. A medical card will cover the cost of these appliances.
Send completed application form with all documentation to: Medical Card Enquiries Client Registration Unit, PO Box 11745, Finglas, Dublin 11 t Locall 1890 252919
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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GP Visit Card A general practitioner (GP) visit card will only allow you to visit your GP free of charge. You will have to pay for drugs, outpatient/ inpatient charges and medical appliances yourself. You qualify in the same way as for a medical card except that the income guidelines are much higher. The combined income of you and your spouse if you are under 70 is assessed after tax and PRSI and if you and your spouse are over 70 it is assessed before tax and PRSI are deducted. Reasonable expenses for childcare, rent/mortgage and travel to work are also considered and can bring your income within the guidelines.
s u pports a n d se rv ice s in t he Lout h Ar ea
How to apply: Use the same application form as that for a medical card. Applications can be picked up in your local health centre or Citizens Information Centre.
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The have been proposed changes to the criteria for GP cards for over 70. However, at the time of publication these changes have not been introduced.
Citizens Information Centres Dundalk
Drogheda
3-6 Adelphi Plaza Longwalk t 0761 07 5950
1 Mayoralty Street t 0761 07 5940
Opening Hours Mon to Fri 9.30 - 12.00 & 2.00 - 4.00
Opening Hours: Mon to Fri 9.30 - 12.00 & 2.00 - 4.00
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Non GMS Scheme/Special Circumstances
If you do not qualify for a medical card you should apply for the Drugs Payment Scheme card. Under this scheme, you and your family spend a maximum of â‚Ź144 each month on approved prescribed drugs and medicines. You may apply for the scheme from your local HSE office or chemist. How do I know if I am eligible for services provided by the HSE?
Social Welfare Payments
GP visit cards / Medical cards can be issued on hardship grounds, even if your income is above the income guidelines. For example, if you have exceptional and regular Medical treatment or visits to your doctor or hospital due to your illness. A card may be granted for your whole family or just for you. Make sure you attach copies of all relevant evidence about your circumstances when you apply for the card.
The most direct way to check your eligibility is to contact your local HSE office www.hse.ie or check with your pharmacist.
For more information, contact: HSE information line: 1850 24 1850
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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An Roinn Coimirce S贸isiala铆 Department of Social Protection
www.welfare.ie
SOCIAL WELFARE PAYMENTS Applying for social welfare payments When you are making enquires to the Department of Social Protection regarding any benefits and entitlements, they will ask you for your PPS number. This is your personal public service number, previously known as your PRSI number. You may be entitled to certain payments if you have an illness. But remember payments will not be offered automatically to you. It is up to you to apply for them. You or your spouse (wife/husband) can apply separately for benefits, as in some cases you may have individual entitlements. If you or your spouse/partner are already receiving a social welfare payment, you may or may not be entitled to another payment.
s u pports a n d se rv ice s in t he Lout h Ar ea
Contact the medical social worker at your hospital or your local Citizens Information Centre for more advice.
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Contact the medical social worker at your hospital or your local Citizens Information Centre for more advice
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
What do I need when applying for payments?
•
PPS numbers for yourself, your spouse and your children
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Proof of where you live
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Proof of identity
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Birth certificates for any children you may be claiming for, if you do not have PPS numbers for them
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Documents to show your income and financial situation. This includes payslips, P45, P35, P60, bank statements, etc.
Social Welfare Payments
Depending on the payment you apply for, you may need the following:
Carer’s Payments Supports for a Family Member or Friend Caring for a Person with Dementia If you have any queries about caring for your loved one at home, contact your local Citizens Information Centre. The Carers Association and Care Alliance Ireland are national voluntary organisations for family carers. They can give advice and support and advocate on behalf of family carers. The Carer’s Association: www.carersireland.com Care Alliance Ireland: www.carealliance.ie
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
Carer’s Benefit If your person has memory loss and you have to give up work to care for them Carer’s Benefit is a payment made to insured people who temporarily leave the workforce to care for a person(s) in need of full-time care and attention. You can get Carer’s Benefit for a total period of 104 weeks for each person being cared for. This may be claimed in a single continuous period or in any number of separate periods up to a total of 104 weeks. However, if you claim Carer’s Benefit for less than six consecutive weeks in any given period you must wait for a further six weeks before you can claim Carer’s Benefit to care for the same person again.
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If you are caring for more than one person, you may receive payment for each care recipient for 104 weeks. This may result in the care periods overlapping or running concurrently.
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How to apply: To apply fill in an application form for Carer’s Benefit. This form is also available from your local Social Welfare Office, Citizens Information Centre or from the Carer’s Benefit Section.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
Carer’s Allowance
To qualify for Carer’s Allowance, you must: •
Be aged 18 or over
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Be living with the person you are caring for or can be contacted quickly by a direct system of communication (for example, telephone or alarm) between your home and the home of the person you are caring for
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Be living in Ireland continuously (habitual resident)
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Pass a means test
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Not be full-time self-employed
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Not be working more than 15 hours a week outside the home
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Not live in a hospital or nursing home
Social Welfare Payments
Carer’s Allowance is a means tested payment if you are on a low income and caring for someone who needs full-time care and attention. If you qualify for the allowance and are living with the person you are caring for, you will also get a free household benefits package. This includes allowances for gas, electricity, telephone rental and a free television licence and travel pass. You are also entitled to a respite care payment every year.
Only limited self-employment is allowed in your home (any earnings will be assessed as means).
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
How to apply: Fill in an application form for Carer’s Allowance or contact your local social welfare office or Citizens Information Centre for a copy of the form.
Half-Rate Carer’s Allowance If you are receiving certain social welfare payments and are providing full-time care and attention to another person, you can keep your main social welfare payment and get a half-rate Carer’s Allowance as well.
s u pports a n d se rv ice s in t he Lout h Ar ea
To qualify for Half-Rate Carer’s Allowance, you must be in one of the following situations:
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•
Already getting Carer’s Allowance but also meeting the qualifying criteria for another social welfare payment
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Changed from another social welfare payment to get Carer’s Allowance
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Caring for someone and being claimed for by a spouse, civil partner or cohabitant
•
Getting a social welfare payment other than Carer’s Allowance and caring for someone
How to apply: Remember the Half-Rate Carer’s Allowance is not a new Scheme and you apply on the standard Carer’s Allowance application form.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
Respite Care Grant
In June of each year (usually on the first Thursday of the month), the Department of Social Protection pays the grant automatically to carer’s getting Carer’s Allowance, Carer’s Benefit, Domiciliary Care Allowance or Prescribed Relative’s Allowance from the Department. Only one Respite Care Grant can be paid for each person getting care.
Social Welfare Payments
The Respite Care Grant is an annual payment made to carer’s by the Department of Social Protection. Carer’s can use the grant in whatever way they wish. You can use the grant to pay for respite care if you wish, but you do not have to do so.
The grant is paid to people getting one of the payments mentioned above. It can also be paid to certain other carer’s providing full-time care. If you are not getting one of the above payments, you must be: •
Caring for the person on a full-time basis
•
Caring for the person for at least six months - this period must include the first Thursday in June.
•
Living with the person being cared for or, if not, be contactable quickly by a direct system of communication (for example, telephone or alarm).
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
You do not qualify if you are working more than 15 hours per week outside the home, if you are getting an unemployment payment or if you are signing on for unemployment credits. You also do not qualify if you are living in a hospital, convalescent home or similar institution. If you are caring for more than one person, a grant is paid for each of them.
How to Apply If you are not getting a carer’s payment you should fill in an application for each person you are caring for. Forms are available at your local Citizens Information Centre.
For all Entitlements Our best advice is to call in to your local citizen’s information centre and have a chat about this in a confidential manner.
s u pports a n d se rv ice s in t he Lout h Ar ea
Citizens Information Centres
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Dundalk
Drogheda
3-6 Adelphi Plaza Longwalk t 0761 07 5950
1 Mayoralty Street t 0761 07 5940
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area An Roinn Coimirce S贸isiala铆 Department of Social Protection
www.welfare.ie
Disability Payments
This payment is based on PRSI contributions and earnings in the relevant tax year in which you make your claim. In other words if you claim Illness Benefit in 2014 you must have 260 PRSI contributions to qualify for Illness Benefit for a maximum of 2 years. Also it will be based on your earnings for 2012. You must send in an intermediate medical certificate (known as MC 2) each week for as long as you are ill, unless you are told otherwise. You must apply within 7 days of becoming ill and no Illness Benefit payment is made for the first 6 days of illness. See www.citizensinformation.ie for more details on this payment.
Social Welfare Payments
Illness Benefit
Invalidity Pension This payment is based on PRSI contributions. You must have 260 PRSI paid and 48 of these must be paid or credited in the last tax year before the date of your claim. This is a long term illness payment. If you have been on Illness Benefit for 12 months and you have a long term illness you should apply for this payment. There are extra benefits with this payment. See www.citizensinformation.ie for more details.
Disability Allowance This payment is means tested and is for someone who does not have enough PRSI contributions and who has an illness or disability that is expected to continue for at least a year. See www.citizensinformation.ie for more details on this payment.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
Supplementary Welfare Allowance If you are sick and do not qualify for Illness Benefit, Disability Allowance or Invalidity Pension, you may be eligible for Supplementary Welfare Allowance (SWA). This also applies if you have little or no income and cannot provide for yourself and your family. The payment is a basic weekly allowance for eligible people and is means tested. See our website for more details www.citizensinformation.ie
For all Entitlements Our best advice is to call in to your local citizen’s information centre and have a chat about this in a confidential manner.
s u pports a n d se rv ice s in t he Lout h Ar ea
Citizens Information Centres
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Dundalk
Drogheda
3-6 Adelphi Plaza Longwalk t 0761 07 5950
1 Mayoralty Street t 0761 07 5940
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
Becoming ill when Self-Employed
You have the option of applying for a means tested social welfare payment for example, Disability Allowance or Supplementary Welfare Allowances. You will need to be certified as sick and unfit to work by a doctor to apply.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
Social Welfare Payments
If you are self-employed and become ill and are unable to work, you are generally not entitled to any social insurance - based payments. That is unless you have paid the right amount of PRSI contributions (Class A) as self- employed people normally pay PRSI contributions at class S. Social insurance – based payments include Illness Benefit and Invalidity Pension.
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An Roinn Coimirce S贸isiala铆 Department of Social Protection
www.welfare.ie
Appeals It is not unusual to be refused these payments at the outset. This is due to the volume of applications being sent in. If you are refused a Social Welfare Payment you can appeal the decision to refuse you the payment. The refusal may be on a Disability Payment or Carers payment.
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When applying for Social Welfare Payment remember to give as much information as possible with your application. For example if you are applying for a Carers Payment enclose any supporting information you have, letter from GP, physiotherapist or any other specialist you are attending or if you are waiting on an appointment enclose this information as well. Give as much information as possible.
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On the Carers application form it asks you to list details of duties you perform for this person. Get a sheet of paper and list everything you do from morning until the person goes to bed at night. Do this over 2 -3 days to give a snapshot of your day. If you are refused you can ask for a review of your application based on additional information. If this is refused at review then you then appeal to the Social Welfare Appeals Office. It can take up to a year for an appeal to be heard. While you are waiting on your appeal to be heard you can apply for a Supplementary Welfare Allowance payment from your Community Welfare Officer. All payments from the Community Welfare Officer are Means Tested. So if you have another income coming in you may be refused SWA because of your other income.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area An Roinn Coimirce Sóisialaí Department of Social Protection
www.welfare.ie
For all Entitlements Our best advice is to call in to your local citizen’s information centre and have a chat about this in a confidential setting.
Grants and Schemes
When you appeal keep copies of all the information you have already sent to Social Welfare with your application and any additional information you may have sent for a review. This information will go with your appeal.
Citizens Information Centres Dundalk
Drogheda
3-6 Adelphi Plaza Longwalk t 0761 07 5950
1 Mayoralty Street t 0761 07 5940
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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GRANTS AND SCHEMES Mobility Aids Grant Scheme The scheme provides grants for works designed to address mobility problems in the home. For example, the grant can be used for the purchase and installation of grab-rails, a level access shower, access ramps or a stair-lift. The grant is primarily for older people but people with disability can also access the scheme. You cannot apply for both the Mobility Aids Grant Scheme and the Housing Adaptation Grant for People with a Disability. However, you can withdraw your application for one scheme and submit a new application under the other.
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Housing Adaptation Grant for People with a Disability/ Older People
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This scheme is only available for privately owned properties and you must make a financial contribution to the costs. A housing adaptation grant is available where changes need to be made to a home to make it suitable for a person with a physical, sensory or intellectual disability or mental health difficulty to live in. The grant can help you to make changes and adaptations to your home, for example, making it wheelchair-accessible, extending it to create more space, adding a ground-floor bathroom or toilet or a stair-lift. In some cases, the provision of heating can be included, but only under certain conditions. Contact your local authority for more details.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
*Check with local council for application dates as this grant often closes early in the year due to limited funds. County Louth applications are usually open during February and March only. Contact
Housing Section t
041 9833511 / 042 9335457 e info@louthcoco.ie / housing@louthcoco.ie www.louthcoco.ie
For all Entitlements Our best advice is to call in to your local citizen’s information centre and have a chat about this in a confidential manner.
Resources to Continue Living at Home
If you only require minor work you can apply for the Mobility Aids Grant Scheme instead. However, you must satisfy the means test. If you don’t satisfy the income limits for the Mobility Aids Grant Scheme you should apply for the Housing Adaptation Grant for People with a Disability.
Citizens Information Centres Dundalk
Drogheda
3-6 Adelphi Plaza Longwalk t 0761 07 5950
1 Mayoralty Street t 0761 07 5940
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Opening Hours Mon to Fri 9.30am - 12.00pm 2.00pm - 4.00pm
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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RESOURCES TO CONTINUE LIVING AT HOME Assistive Technology Assistive technology can: •
Promote independence and autonomy, both for the person with dementia and those around them
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Facilitate memory and recall
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Help manage potential risks in and around the home
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Reduce stress on the carers, improving their quality of life, and that of the person with dementia
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Reduce early entry into care homes and hospitals
s u pports a n d se rv ice s in t he Lout h Ar ea
Available Technology
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Wandering / Safer walking technologies: There are a great many products available these days that assist in locating the wearer should they become lost. Some of these include but are not limited to: •
A mobile phone with GPS
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A watch with a GPS tracker that runs over the mobile network and sends the location of the wearer to the carer via text message;
•
A GPS tracker that can be placed in clothing, the car or even the collar of the pet dog. Where you decide to place the tracker would greatly depend on the lifestyle of the person. As with the application of all technologies, ethical issues, including best interests and consent, should be thoroughly considered.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Night wandering: There are a variety of sensors available to
For further information on the range of sensors available call into: Homecare Medical Supplies Williamsons Mall, Dundalk, Co. Louth T 042 9325000
Supplier of the more advanced technology: Contact
Pat Lucy Sound & Vision Communications Cork/ Dublin/ Nationwide Head Office
Resources to Continue Living at Home
raise an alert when the person suffering from memory loss wanders at night. Some sensors just trigger an alarm whereas others can actually send an alert via text message to a family carers mobile.
Classis Business Centre Classis, Ovens, Co. Cork t
021 4870003 021 4876238 e info@svc.ie www.svc.ie f
Activity monitors: These devices can be used to detect activity and inactivity. The more basic types of monitors are bed and chair occupancy detectors and floor mats to alert the carer to wandering.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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CASALA A system such as CareZapp represents the next generation of care and monitoring technology. CareZapp has been developed by the previous technology team behind Great Northern Haven and the CASALA research centre in Dundalk Institute of Technology. CareZapp facilitates a loved one in leading a better quality of life at home. Through the innovative use of smartphone technology and ambient sensing devices, CareZapp gathers information about safety, security, health and wellbeing of loved ones, whilst enabling communications between all those who care for a loved one. CareZapp can provide continuous monitoring, issuing feedback & alerts to inform the care network by text to your phone, via e-mail or to a 24/7 monitoring centre. These alerts can include, Out of Bed, Out of Room, Night or Day Wandering and more. For more information visit www.carezapp.com
s u pports a n d se rv ice s in t he Lout h Ar ea
Contact
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Ron Finegan Customer Representative, CareZapp, Dundalk t 087 3554995 e ron@carezapp.com
Locator devices: These devices can be attached with a key ring or Velcro to items that are often mislaid. If a person wants to find a particular item, they press a colour coded button on a radio transmitter and the device with the corresponding colour will beep until the item is picked up. A good idea is to keep the transmitter fixed to the wall or in a particular place to avoid mislaying it.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Aids for reminiscence and leisure: Multimedia software is
Reminder messages: When a person enters or leaves their home, a personal voice prompt recording can remind them to pick up their keys or lock the front door, for example. The message can be recorded so that the voice is of someone they know, such as a family member. Messages can also be recorded to remind the person of their daily appointments, to tell them not to go out at night or to provide reassurances, such as “Go back to bed mum - it’s night time.� Door reminders can remind people not to trust bogus callers. This can be useful as people with dementia can be vulnerable to burglary.
Clocks and calendars: Automatic calendar clocks can be helpful for people who forget which day it is. Try to find one that shows the date and day of the week too. Clocks that show whether it is evening or morning can help prevent disorientation, particularly in the light of summer evenings.
Resources to Continue Living at Home
available to evoke memories and stimulate conversation, by showing photographs or films about how life used to be, and playing familiar music. Talking photo albums (where a message can be recorded for each photograph) can also be useful reminiscence aids.
Medication aids: Blister packs are simple boxes for tablets, with compartments for particular days of the week and times of day. They help people remember to take their medication at the right time. Simple versions are available from the chemist.
Suppliers of these products can be found on: www.assistireland.ie
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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Supplier of the more advanced technology: Contact
Pat Lucy Sound & Vision Communications Cork/Dublin/Nationwide Head Office
s u pports a n d se rv ice s in t he Lout h Ar ea
Classis Business Centre Classis, Ovens, Co. Cork t 021 4870003 f 021 4876238 e info@svc.ie
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Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Alternative Care
When people do need nursing home care, it can be hard to know what is available and what you are entitled to.
Alternative Care
Nursing Homes
For more information on Nursing Homes, please visit:
www.myhomefromhome.ie OR
www.nursinghomesireland.ie
There are currently 12 registered Nursing Homes in Louth. A comprehensive list of Nursing Homes/Care facilities/Retirement Villages in the Louth area is listed on the Louth Age Friendly website. These facilities can be fully reviewed through www.agefriendly.ie/louthagefriendly
You will find that some nursing homes have units tailored to the specific needs of people living with dementia and their families.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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How to Apply For HSE Support When Considering Long-Term Care
FAIR DEAL Is the name of the application form for nursing home care through the HSE and the form can be posted out from:
Contact
s u pports a n d se rv ice s in t he Lout h Ar ea
Tracy Mulligan Unit 3, Ardee Business Park, Hale Street, Ardee, Co. Louth. t 041 6871515
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Information is also available on the HSE website www.hse.ie under FAIR DEAL
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
KNOW YOUR RIGHTS
Your Rights
The following information is taken from the booklet ‘I Have Dementia...I Have Rights’ published by The Alzheimer Society of Ireland. For the full booklet visit www.alzheimer.ie Dementia is a disability under Irish equality law and under the United Nations Convention on the Rights of People with Disabilities. There are two main equality laws in Ireland: • •
The Equal Status Acts 2000-2011 The Employment Equality Acts 1998-2011
Your rights under the Equal Status Acts 2000-2011 You have the right to ‘reasonable accommodation’. This can be very useful in improving your access to services. ‘Reasonable accommodation’ means that if a service is difficult for you to access because of your dementia, the service provider must put in place services or special facilities to make it easier for you. This might mean giving information clearly, or allowing you to avoid a long queue. There are limits to what service providers have to do. Making a ‘reasonable accommodation’ must not cost the service provider more than a small amount.
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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Your rights under the Employment Equality Acts 1998-2011 If you are in employment, you are entitled to ‘appropriate measures’ to help you carry out your work. Your employer must put in place supports or special facilities. ‘Appropriate measures’ means the same thing as ‘reasonable accommodation’. ‘Appropriate measures’ cannot place a ‘disproportionate burden’ on an employer. A small employer with few resources would not be expected to do as much as a larger employer with more resources.
•
Time off to attend medical appointments
•
Mentoring and peer support within the workplace
•
Consulting with you so that you can return to work
s u pports a n d se rv ice s in t he Lout h Ar ea
Here are some examples of ‘appropriate measures’:
•
Adjusting your work hours or allowing you to work
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Dundalk Citizens Information Centre Drogheda Citizens Information Centre
from home •
Changing your work duties in consultation with you.
Must I tell my employer that I have dementia? You do not have to tell your employer. But, if you do not, your employer will not be able to see if ‘appropriate measures’ would help you stay in work.
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Can my employer fire me because I have dementia?
Your Rights
Your employer cannot dismiss you simply because you have dementia. Your employer would need to show that you are not able to do your job, even though special supports have been put in place to help you or that the cost of supporting you would be too high.
What if my dementia gets worse? At some point you may not be able to do your job even with extra help and support. Also in some types of work, there may be very little that an employer can do to support you. In these types of cases, your employer may dismiss you and it will not count as discrimination. If you get a diagnosis of dementia while working, you should look for detailed information and advice on your rights. You can get this from the equality authority or your local Citizens Information Service.
Contact Details for the Equality Authority Public Information Centre Contact
LoCall: 1890 245545 t 0505 24126 (Head Office) 01 4173336 (Dublin Office) e info@equality.ie w www.equality.ie
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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Living with Memory Loss All services working together Genio has approved funding for a Consortium in County Louth to look at new ways to support people living with memory loss. ‘Flourishing with Dementia’ is focused on improving the experiences of 35 people over the next two years who are currently living with memory loss. It will support people to continue living in their own community. We will address what you need and what you want and look at how the services in the community can improve the quality of life in your home. We would hope to be a strong support to the family carer and the person with memory loss. With all services working together it is hoped to provide more timely, appropriate and person-focused support. We will support people and encourage them to re-engage in hobbies and activities which were part of their daily lives. We will support the family carer with information on coping with memory loss, what services are available and how to enjoy some time-out. We will support the community in understanding what it means to live with memory loss and help them to provide services and supports that are dementia friendly. Greater awareness and a basic understanding will help remove the stigma and fear around dementia.
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Keys to the Past
For more information If you are concerned about someone with memory loss or you would like more information, please contact:
Ann Marron t e
042 9370360 ann.marron@netwellentre.org
Anita Roddy, PHN t e
042 6820009 anita.roddy@hse.ie
Siobhan Burns, RGN t e
042 6820009 siobhan.burns@hse.ie
Olive Joyce, The Birches t e
042 9351388 thebirchesdudalk@eircom.net
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Useful Phone Numbers Dundalk Citizens Information Centre t
0761 07 5950 e dundalk@citinfo.ie
Drogheda Citizens Information Centre 0761 07 5940 e drogheda@citinfo.ie t
Citizens Information National Phone Service: e
076 1074000
The Alzheimer Society of Ireland 1800 341341 (Helpline) 01 2073800 (National Office) e helpline@alzheimer.ie (Helpline) info@alzheimer.ie (General Enquiries) t
s u pports a n d se rv ice s in t he Lout h Ar ea
t
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The Birches Day Care/ Support Group Olive Joyce t 042 9351388 e thebirchesdundalk@eircom.net w www.thebirches.ie
The Birches at Rath Abbey Jean Noonan t 042 9397617
St Laurence’s Gate Day Care Bertie Kiribathgoda t 041 9841311
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
St Laurence’s Gate Support Group
Useful Phone Numbers
Ann Shortt t 087 2893698
Home Care t e
1800 341341 info@alzheimer.ie
Netwell Centre Ann Marron t 042 9370360 e ann.marron@netwellcentre.org
Pat Kerins t e
042 9370361 patrick.kerins@netwellcentre.org
Good Morning Louth Anne Murphy t 042 9330103
Good Morning Drogheda t 1800 200100 e w
dds4op@eircom.net www.dds4op.com
Men’s Sheds Eve Beirne t 042 9327652 w www.menssheds.ie
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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Medical Card Helpline t
1890 252919
Primary Community Continuing Care Margaret or Noleen t 042 6820009
The Health Service Executive (HSE) t
1850 241850 w www.hse.ie
Illness Benefit Section t
01 7043300 locall 1890 928400
Disability Allowance/ Invalidity Pension/ Carers Allowance/ Carers Benefit t
043 334 0000 1890 927770
s u pports a n d se rv ice s in t he Lout h Ar ea
locall
Social Welfare Appeals Office
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Dundalk Citizens Information Centre Drogheda Citizens Information Centre
t
01 6732800 1890 747434 e swappeals@welfare.ie w www.socialwelfareappeals.ie locall
Dundalk Social Welfare Office t
042 9392600
Drogheda Social Welfare Office t
041 9871130
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Ardee Social Welfare Office 041 6850950
Useful Phone Numbers
t
Care Alliance t
01 8747776 e info@carealliance.ie w www.carealliance.ie
Carer’s Ireland t
1800 240724
e info@carersireland.com w www.carersireland.com
Louth County Council t
042 9335457 e info@louthcoco.ie w www.louthcoco.ie
Assist Ireland w www.assistireland.ie
Homecare Medical Supplies Martine t 042 9325000
Equality Authority t
0505 24126 01 4173336 e info@equality.ie w www.equality.ie
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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Senior Helpline t
1850 440444 info@seniorhelpline.ie w www.seniorhelpline.ie e
Meals on Wheels Dundalk t
042 9332848
Drogheda 041 983857
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t
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Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
sup p ort s and serv ices in th e Lou th Area
Dundalk Citizens Information Office 3-6 Adelphi Plaza, Longwalk, Dundalk Monday to Friday 9.30am – 12.00pm; 2.00pm – 4.00pm t 0761 07 5950
Drogheda Citizens Information Office 1 Mayoralty Street, Drogheda Monday – Friday 9.30am – 12.00pm; 2.00pm – 4.00pm t 0761 07 5940
Useful Phone Numbers
OPENING HOURS FOR CITIZENS INFORMATION CENTRES IN DUNDALK AND DROGHEDA
Citizens Information National Phone Service Monday to Friday 9.00am – 8.00pm t 076 1074000
www.citizensinformation.ie
Dundalk Citizens Information Centre Drogheda Citizens Information Centre
0761 07 5950 0761 07 5940
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s u pports and services in the Lo uth Area
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Dundalk Citizen Information Centre 0761 075950 Drogheda Citizen Information Centre 0761 075940
Dundalk
Drogheda
3-6 Adelphi Plaza Longwalk Dundalk County Louth t 0761 07 5950
1 Mayoralty Street Drogheda County Louth t
0761 07 5940
National Phone Service 0761 07 4000