_ALICE Services
All products of the suite .01ROADS come with a wide range of services that enable offices that manage the road network, its pertinences and the road signs to make the information system suitable to their needs in the best way possible. The ALICE applications are an essential tool to improve road safety, to plan and manage maintenance activities, to monitor traffic and accidents and to manage the practices of concessions (soil occupation/public subsoil) and the advertising signs. Through particular functions of the applications or of the services provided directly by ELDASOFT, it is possible to import different formats of road databases and to perform cross-sectional analysis activities between different databases (even no-ALICE) in order to identify critical situations or to require corrective action within the management processes. To enable the implementation of business intelligence systems, we offer a customizing service for templates and evolved reporting in order to constantly monitor the available information. In order to make the products of the suite suitable for most of our users, often coinciding with the public user, we study and propose extreme integrations between the alphanumeric ALICE applications and the Web environment by offering to our client a series of WebGIS solutions that allow a use of the software divided into back office (purely operative) and front office (typically directed to the consultation and reporting phases). Among the applications specifically created we point out the integration between ALICE applications and the system of mailing of the Poste Italiane (Italian post offices) for issuing and managing the paying-in slips. This allows the automatic creation of paying-in slips for the payment of fees by exporting and importing data directly from ALICE. Last but not least we point out the service dedicated to surveys and creation of road database, using both the high-performance systems (mobile topographic laboratories equipped with differential GPS, inertial systems, video capture systems, laser scanners, etc..) and the traditional ones (classic topographic surveying with the use of GPS).
The maintenance and support service ensures the client a product always up-to-date with the current legislation and a personal and efficient technical support service. Eldasoft has always had a team of experts devoted to the Roads sector made up by project managers, which are graduates with expertise on specific legislation and by a group of over 10 units with over 20 years of experience in projects of road cadaster available to the customer for assistance, in training on the job and in development. Always careful about the evolution of matter, Eldasoft invests in continuous training to ensure to ALICE product users not only reliable software but also solutions required by law. Behind our people, and in support of their work, there is also a technological infrastructure made up of 3 server farms which always ensure services to the ALICE users. The highly skilled staff dedicated to the design and development of software, allows us to take part in customization, where necessary, for example with the preparation of specific forms, or with the creation of integrations between different applications. For a quick start of the activities, Eldasoft offers to its clients a team of technical consultants which are able to assist the client during the software implementation phase with a series of training sessions in classroom and to explain the legislation in force with the organization of dedicated events throughout the national territory organized in collaboration with the Group Maggioli. The synergy with other companies of the Group Maggioli allows us to extend the offer to the client with dedicated volumes, magazines and online services nationally recognized. 3