2024 EITS Student Technology Guide

WELCOME

KNOW YOUR UGA MyID

Your MylD is the username that’s required to log into many online university resources

If you are a student, your MylD was assigned to you when you were accepted into UGA.

MyID PASSWORDS

Password Requirements

Passwords must be a minimum of 10 characters with three of the following: uppercase letters, lowercase letters, numbers, and special characters (such as, @!#). Passwords cannot contain any part of your name or username. To learn more about your MyID, visit myid.uga.edu.

YOU CAN ALSO CHANGE YOUR MYID PASSWORD AT MYID.UGA.EDU.

MANAGE YOUR MYID PROFILE

Complete your MyID Profile

You can manage your MyID profile by setting up security questions, setting up your identity verification and changing your MyID password with ease.

COMPLETE YOUR MYID PROFILE AT MYID.UGA.EDU.

KNOW YOUR UGA ID NUMBER

Your UGA identification number begins with 81.

It’s used instead of your Social Security number to access personal data. Your UGA ID number appears on the back of your UGACard.

GET CONNECTED TO WIFI

Need a wireless connection for your computer or mobile device?

UGA offers two secure wireless networks: PAWS-Secure and eduroam.

PAWS-Secure is available across campus and can be accessed using a valid MylD and password.

With eduroam students can use their UGA credentials to get wireless service when visiting participating eduroam institutions in the United States and Abroad. To access eduroam, students must provide their full UGA credentials with their MyID followed by “@uga.edu” (example: YourMyID@uga.edu).

No personal access points are allowed in university housing. These devices include personal wireless routers, wireless switches or hubs, personal hotspots, wireless printers, or smart home devices.

TO LEARN MORE, VISIT US AT GETCONNECTED.UGA.EDU.

CHECK YOUR UGAMAIL

Your UGAMail is provided through Microsoft and includes access to your university email, calendar, and tasks.

You can access your UGAMail through the web (ugamail.uga.edu), through the UGA Mobile App, or by configuring a desktop or mobile client to access your account. The University will send official information to your UGAMail account, so be sure to check it regularly.

TO CHANGE YOUR UGAMAIL ALIAS, VISIT UGAMAIL.UGA.EDU.

ENROLL IN ARCHPASS

ArchPass, powered by Duo, is UGA’s two-step login solution.

This two-step login process adds an extra layer of security to help protect your UGA accounts. To log into UGA systems, you will need to use ArchPass.

UGA systems protected by ArchPass will ask you to:

1 2

Enter your UGA MyID and password.

Verify your identity with the Duo mobile app.

WATCH OUT FOR PHISHING EMAILS

Phishing emails are emails designed to trick you into replying to them with personal information.

Large institutions like UGA are targets for phishing, and getting phishing emails is a daily reality.

To begin using ArchPass, enroll a smartphone, cell phone, landline phone or tablet through the self-service portal at archpass.uga.edu.

Threatens to remove your access to a service.

Wants you to take immediate action to keep your access.

Includes poor grammar and spelling.

Tries to make you react without thinking.

Comes from an unfamiliar sender and has a generic recipient.

Includes an offer that is too good to be true.

Examples of Phishing Scams that you may encounter include:

• Employment Scams

• Financial Scams

• Social Security Scams

Will UGA send legitimate emails that look like phishing scams?

There will be times when legitimate messages must be sent to inform UGAMail users of necessary changes to their accounts. These may include inactive account removal notices or information about account abuse. UGA will never ask for your password in an email.

Did you receive an email message that looks suspicious? Send it to abuse@uga.edu for review.

DOWNLOAD THE UGA MOBILE APP

The UGA Mobile App is the official mobile app for the University of Georgia, where students, staff, faculty, and visitors can find campus resources and learn more about the University.

The app allows users to track buses on and off campus, learn about the dining facilities, log in to various academic resources including viewing student class schedules via the new MyUGA module, check parking deck occupancy, and so much more!

Now available in the mobile app, access Microsoft’s new AI tool Microsoft Copilot.

The mobile app is free via the App store and Google Play. For more information visit mobileapps.uga.edu

Once the app is downloaded, make sure to enable push notifications so you can receive important information from around the University!

REGISTER FOR CLASSES WITH ATHENA

Athena is the University’s student information system.

On Athena, students can register for classes, pay tuition and fees, view academic and financial aid records, and update personal information.

TO LOG IN, VISIT ATHENA.UGA.EDU.

MYUGA PORTAL

The MyUGA Portal (my.uga.edu) is a one-stop website that allows you to access your email and web-based University services.

It allows you to check your grades, register for classes, and pay University bills through Athena.

TAKE ADVANTAGE OF FREE MICROSOFT 365

WORK VIRTUALLY WITH VLAB

Log into UGA’s virtual computer lab on or off campus.

All eligible UGA students receive Microsoft 365 for free!

A week before classes begin students will be able to log into Microsoft 365 with their UGA MyID and password.

TO ACCESS THE MICROSOFT 365 PORTAL, VISIT MICROSOFT.COM.

TO LEARN MORE ABOUT FREE AND DISCOUNTED SOFTWARE, VISIT SOFTWARE.UGA.EDU.

The University of Georgia’s virtual computer lab, called vLab, allows students, faculty and staff to access lab software anywhere, anytime via a web browser on their devices. The vLab gives access to a computer lab environment with applications to use on work and personal devices, regardless of if you are on or off campus. It’s like going to a campus computer lab without leaving your residence hall or home.

TO LOG INTO VLAB, VISIT VLAB.UGA.EDU.

PRINT WITH WEPA

Print on the go with wepa.

No space in your dorm room for a printer? Forget to print a class assignment, or run out of ink in your personal printer?

Use wepa print kiosks, the University of Georgia’s cloudbased printing service for students!

MICROSOFT COPILOT

Copilot is an online AI chatbot provided by Microsoft to all UGA students, faculty, and staff.

With Copilot you can proof your classwork, generate ideas for class assignments, create graphics, write code, and more.

TO ACCESS COPILOT, VISIT COPILOT.MICROSOFT.COM AND LOG IN WITH YOUR UGA EMAIL ADDRESS (MYID@UGA.EDU) AND PASSWORD.

The easy-to-use kiosks provide students with affordable printing options in more than 60 locations across the University of Georgia campus.

TO LEARN MORE ABOUT WEPA PRINTING VISIT PRINTKIOSK.UGA.EDU.

DIGITAL MEDIA LAB

The Digital Media Lab (DML) provides UGA students with access to the latest in multimedia software and hardware for the creation and editing of digital media projects. There is also a recording booth in this space.

LEARN MORE ABOUT TECH LENDING AND THE DIGITAL MEDIA LAB BY VISITING, LIBS.UGA.EDU/MLC AND LIBS.UGA.EDU/MLC/TECHNOLOGY/DIGITAL-MEDIA-LAB.

UTILIZE TECHNOLOGY RESOURCES

AT THE MLC

Tech lending

The MLC offers a variety of computing and audiovisual technology, like DSLR cameras, tripods, laptops, and chargers. These can be checked out from the Service Desk on the 3rd Floor, East Wing.

You can check out:

• Mac and Dell Laptops • Audio equipment

• Canon cameras • And more

• Camera accessories

You can also check out one of our 500 Adobe licenses to help with any graphic design work you may need to do for class projects or personal use.

STUDY WITH ELEARNING COMMONS (eLC)

UGA’s online learning management system is called eLearning commons (eLC).

Instructors use eLC for course assignments, learning materials, quizzes, class communications, and more. Each semester, you have automatic access to eLC for your classes.

TO ACCESS ELC, VISIT THE MYUGA PORTAL AT MY.UGA.EDU.

FOR ELC INSTRUCTIONAL RESOURCES, VISIT HELP.ELC.UGA.EDU/STUDENTS.

Download the Pulse App

Pulse is UGA’s mobile learning management system, where you can see upcoming assignments, view your class modules, and check your grades.

DOWNLOAD THE APP AT APPS.BRIGHTSPACE.COM.

STAY ON TRACK WITH DEGREEWORKS

Are you staying on track for graduation?

DegreeWorks helps students and their advisors monitor progress toward degree completion. DegreeWorks combines your UGA degree requirements and your completed coursework into an easy-to-read electronic worksheet that shows how your coursework counts toward your degree.

DegreeWorks is available to all current registration eligible undergraduate, Pharmacy, Juris Doctorate, and Master of Social Work students.

TO ACCESS DEGREEWORKS, VISIT DEGREEWORKS.UGA.EDU.

SAGE

Schedule an advising appointment

Student Advising and Guidance Expert (SAGE) is UGA’s advising software that allows students and advisors to schedule advising appointments online and provides advisors with various tools for tracking student success.

TO SCHEDULE AN ADVISING APPOINTMENT, VISIT SAGE.UGA.EDU.

MORE TECHNOLOGY SERVICES

NEED MORE HELP?

CONTACT THE EITS HELP DESK

The EITS Help Desk can assist you with your tech needs during its operating hours.

Know your MyID

Enroll in ArchPass

Know your UGA ID

Download the UGA Mobile App

Check your UGAMail

Download

The EITS Help Desk is the central point of contact for computing services for UGA students, faculty, staff and visitors.

EMAIL: helpdesk@uga.edu

Get information about software, computer labs, printing and more UGA technology services on our website, eits.uga.edu Enterprise Information Technology Services 101

CHAT: hd.support.uga.edu VISIT: eitshelpdesk.uga.edu CALL: 706-542-3106