2025 Student Technology Guide

ENTERPRISE INFORMATION TECHNOLOGY SERVICES

GETTING STARTED AT

UGA:

TECHNOLOGY CHECKLIST

Helping the UGA Community Through Technology

WELCOME

K NO W YO U R U GA M yID

MyID PASSW ORDS

Your MylD is the username that’s required to log in to most online

Password Requirements

university resources.

Passwords must be a minimum of 10 characters with

If you are a student, your MylD was assigned to you when you

three of the following: uppercase letters, lowercase letters,

were accepted into UGA. You should have received an email

numbers, and special characters (such as, @!#). Passwords

containing your MyID details.

cannot contain any part of your name or username.

Your MyID is a personalized combination of letters and numbers assigned specifically to you. Your MyID is different from your UGA ID number (81x number), which is a separate identifier.

M AN A GE Y O U R M YID PR OFILE Complete your MyID Profile.

You can manage your MyID profile by setting up security questions and setting up your identity verification, allowing you to change your MyID password with ease.

COMPLETE YOUR MYID PROFILE AT MYID.UGA.EDU.

E IT S | G ET T I N G S T A RTED A T UGA

Complete your MyID Profile so that you can change your password on your own.

YOU CAN CHANGE YOUR MYID PASSWORD AT MYID.UGA.EDU.

KN OW Y OUR UGA ID N UMB E R Your UGA identification number begins with 81.

It’s used instead of your Social Security number to access personal data. Your UGA ID number appears on the back of your UGACard.

G E T CO NNE CT E D T O WIFI Need a wireless connection for your computer or mobile device?

UGA offers two secure wireless networks: PAWS-Secure and eduroam.

PAWS-Secure is available across campus and can be accessed using a valid MylD and password. To access eduroam, students must provide their full UGA credentials with their MyID followed by “@uga.edu” (example: YourMyID@uga.edu) and password.

Students can also use their UGA credentials to access wireless service when visiting participating eduroam institutions in the United States and abroad.

No personal access points are allowed in University Housing. These devices include personal wireless routers, wireless switches or hubs, personal hotspots, wireless printers, or smart home devices. Additionally, TVs, gaming systems, and similar devices cannot connect to UGA’s Wi-Fi and must be hardwired for internet access.

TO LEARN MORE, VISIT GETCONNECTED.UGA.EDU.

CHE CK YO U R UGAM AIL Your UGAMail is provided through Microsoft Outlook and includes access to your university email, calendar, and tasks.

You can access your UGAMail through the web (ugamail.uga.edu), through the UGA Mobile App, or by configuring a desktop or mobile client to access your account. The University will send official information to your UGAMail account, so be sure to check it regularly.

TO CHANGE YOUR UGAMAIL ALIAS, VISIT UGAMAIL.UGA.EDU OR DIRECTLY VIA MYIDPROFILE.UGA.EDU/UGAMAIL.

TECHN OL OG Y CH EC KLIS T

ENR O L L I N AR CHPASS

W ATC H OUT FOR PHISHING E M A I L S

ArchPass, powered by Duo, is UGA’s two-step authentication

Phishing emails are emails designed to trick you into replying to them

solution.

with personal information.

This two-step authentication process adds an extra

Large institutions like UGA are targets for phishing, and getting

layer of security to help protect your UGA accounts from

phishing emails is a daily reality.

unauthorized access. To log in to UGA systems, you will need to use ArchPass in addition to your UGA MyID and password.

A phishing email typically:

UGA systems protected by ArchPass will ask you to:

1 2

Enter your UGA MyID and password.

Verify your identity with the Duo mobile app.

To begin using ArchPass, enroll a smartphone,

1

Threatens to remove your access to a service.

2

Pressures you to take immediate action to keep your access.

3

Includes poor grammar and spelling.

4

Tries to make you react without thinking.

5

Comes from an unfamiliar sender and has a generic recipient.

6

Includes an offer that is too good to be true.

cellphone, landline phone, or tablet through the self-service portal at archpass.uga.edu.

Undergraduate students must pay their commitment

Examples of Phishing Scams that you may encounter include:

deposit, and graduate students must accept

• Employment Scams

their admission offer before they can access

• Financial Scams

ArchPass. Attempting to enroll in ArchPass before

• Social Security or Tax Credit/Rebate Scams

completing these steps will result in an error.

Will UGA send legitimate emails that look like phishing scams?

There will be times when legitimate messages must be sent to inform UGAMail users of necessary changes to their accounts.

These may include inactive account removal notices or information about account abuse. UGA will never ask for your password in an email.

Did you receive an email message that looks suspicious?

Send it to abuse@uga.edu for review.

TO LEARN MORE ABOUT CYBERSECURITY, VISIT INFOSEC.UGA.EDU. TO LEARN MORE ABOUT ONLINE SAFETY, VISIT SAFEANDSECURE.UGA.EDU. E IT S | G ET T I N G S T ARTED A T UGA

DOWNLOAD T HE UGA MOB I LE A PP

MYU GA P O R TA L

The UGA Mobile App is the official mobile app for the University of

The MyUGA Portal (my.uga.edu) is a one-stop website that

Georgia, where students, staff, faculty, and visitors can find campus

allows you to access your email and web-based University

resources and learn more about the University.

services.

The app allows users to track buses on and off campus, learn about

It allows you to check your grades, register for classes, and pay

dining facilities, check group study room availability and parking

University bills through Athena.

deck occupancy, and access various academic resources. With the new MyUGA module, students can now view their class schedules directly within the app. Additionally, the app integrates with eLC, allowing students to view upcoming class assignments, quizzes, and tests.

The mobile app is free via the App store and Google Play. For more information visit mobileapps.uga.edu.

Once the app is downloaded, make sure to enable push notifications so you can receive important information from around the University!

RE G I S T ER FOR CLASSE S WITH AT HE N A Athena is the University’s student information system.

In Athena, students can register for classes, pay tuition and fees, view academic and financial aid records, and update personal information.

TO LOG IN, VISIT ATHENA.UGA.EDU.

MICROSOFT 365 AT UGA All eligible UGA students receive Microsoft 365!

EMPOWERING YOUR LEARNING WITH GENERATIVE AI TOOLS

A week before classes begin, students will be able

Unlock the potential of generative AI-driven

to log in to Microsoft 365 with their UGA MyID and

chatbots, personalized tutoring, and innovative

password.

content creation tools.

TO ACCESS THE OFFICE365 PORTAL,

ACCESS THE FOLLOWING GENERATIVE AI TOOLS WITH

VISIT OFFICE.COM.

YOUR UGA EMAIL ADDRESS (MYID@UGA.EDU) AND PASSWORD:

TO LEARN MORE ABOUT FREE AND DISCOUNTED SOFTWARE,

Copilot is Microsoft’s online AI Chatbot:

VISIT SOFTWARE.UGA.EDU.

copilot.microsoft.com.

Gemini is Google’s online AI Chatbot: gemini.google.com.

NotebookLM is Google’s AI-powered research and note-taking tool: notebooklm.google.com.

GOOGLE WORKSPACE AT UGA All eligible UGA students have access to Google Workspace (G Suite), which includes several Google collaborative tools linked to their uga.edu account.

TO ACCESS, VISIT DRIVE.GOOGLE.COM AND LOG IN WITH YOUR UGA EMAIL ADDRESS (MYID@UGA.EDU) AND PASSWORD.

WORK VIRTUALLY WITH VLAB Log in to UGA’s virtual computer lab on or off campus.

The University of Georgia’s virtual computer lab, called vLab, allows students to access lab software anywhere, anytime via a web browser on their devices. The vLab gives students access to a computer lab environment for use on work and personal devices.

It allows users to access applications available in UGA computer labs, regardless of whether you are on or off campus. It’s like going to a campus computer lab without leaving your residence hall or home.

TO LOG INTO VLAB, VISIT VLAB.UGA.EDU.

PRINT WITH WEPA

STUDY WITH ELEARNING COMMONS (eLC)

Print on the go with Wepa.

UGA’s online learning management system is called eLearning commons (eLC).

No space in your dorm room for a printer? Forget to print a

Instructors use eLC for course assignments, learning materials, quizzes,

class assignment? Run out of ink in your personal printer?

class communication, and more. Each semester, you have automatic

Use Wepa print kiosks, the University of Georgia’s cloud-based printing service for students!

The easy-to-use kiosks provide students with affordable printing options in more than 60 locations across the University of Georgia campus.

access to eLC for your classes.

TO ACCESS ELC, VISIT THE MYUGA PORTAL AT MY.UGA.EDU OR GO DIRECTLY TO ELC.UGA.EDU. FOR ELC INSTRUCTIONAL RESOURCES, VISIT HELP.ELC.UGA.EDU/FOR_STUDENTS.

TO LEARN MORE ABOUT WEPA PRINTING VISIT PRINTKIOSK.UGA.EDU.

STAY ON TR ACK WIT H D EGR E E WO R KS

TECHNOLOGY LENDING

Are you staying on track for graduation?

A variety of computing and audiovisual technology is available

DegreeWorks helps students and their advisors monitor progress

to students for free through tech lending. From laptops and cameras to VR headsets, graphing calculators and more, students can check out items at the Tech Lending desk on the third floor, east wing of the Miller Learning Center. Select equipment is also available at the Main and McBay libraries.

toward degree completion. DegreeWorks combines your UGA degree requirements and your completed coursework into an easy-to-read electronic worksheet that shows how your coursework counts toward your degree.

For more information on DegreeWorks and how to use it to track

You can also check out one of our 500 Adobe licenses to

your progress toward degree completion, visit

help with any graphic design work you may need to do for

reg.uga.edu/general-information/degreeworks.

class projects or personal use. To request access, submit a Adobe Creative Cloud Student License Request which you can

TO ACCESS DEGREEWORKS, VISIT DEGREEWORKS.UGA.EDU.

also find at eitshelpdesk.uga.edu.

LEARN MORE ABOUT TECH LENDING, VISIT, LIBS.UGA.EDU/USER-SERVICES/TECH-LOANS

CREATIVE ENGAGEMENT WING Coming Fall 2025!

Explore your creativity at the new Miller Learning Center’s Creative Engagement Wing. Located on the 3rd Floor, West Wing,

SAGE Schedule an advising appointment.

Student Advising and Guidance Expert (SAGE) is UGA’s advising software that allows students and advisors to schedule advising appointments online and provides advisors with various tools for tracking student success.

TO SCHEDULE AN ADVISING APPOINTMENT, VISIT SAGE.UGA.EDU.

the Creative Engagement Wing is a collaborative partnership between UGA Libraries, EITS, the Office of the Vice President for Instruction, and the Jill and Marvin Willis Center for Writing.

This multi-disciplinary hub has been designed to enrich student learning and includes a Makerspace, Writing Center, Digital Media Lab, a presentation practice lab, audio production room, and a VR enabled classroom and learning lab.

T EC HNOLOGY CHE C KL IST

MORE TECHNOLOGY SERVICES Get information about software, computer labs, printing and more UGA technology services on our website, eits.uga.edu.

N EED MORE HELP? CON TACT THE EITS HELP DE S K The EITS Help Desk can assist you with your tech needs during its operating hours.

The EITS Help Desk is the central point of contact for computing services for UGA students, faculty, staff, and visitors.

VISIT: eitshelpdesk.uga.edu

CALL: 706-542-3106

CHAT: hd.support.uga.edu

INSTAGRAM: @uga_eits

Complete this checklist to get started at UGA!

q Know your MyID q Complete your MyID Profile q Enroll in ArchPass q Know your UGA ID q Download the UGA Mobile App q Check your UGAMail q Log in to eLC q Take advantage of free Microsoft 365 q Save EITS Help Desk contact information q Follow EITS on Social to stay up to date

www.eits.uga.edu 101 Cedar Street | Athens, GA 30602-1130