WORKER VOICE PLATFORM ROLLOUT RESPONSIBLE BUSINESS ALLIANCE 2021 ANNUAL REPORT
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In 2021 the RBA rolled out its RBA Voices worker voice platform, launched at the end of 2020, which enables workers to answer customized survey questions and take trainings via more than 300 learning modules, all from their personal mobile devices. Since the rollout, workers have completed more than 50,000 surveys and 200 trainings. Worker surveys have also been integrated into the standard RBA VAP audit process and are now required as part of every VAP audit. In order to reach more workers, the RBA partnered with other organizations such WRAP, SAI, ICTI, Amfori and GAA, with a common goal of advancing worker voice in our respective industries. The group has worked to develop and deploy a worker survey tool, using the RBA Voices platform, which will assess the baseline of worker well-being in supply chains. The survey focuses on worker health, worker satisfaction, health & safety, working hours and worker engagement. It was deployed in Q4 2021, across multiple industries, reaching workers in Turkey, Bangladesh, Vietnam, Mexico, Italy, India, El Salvador, Guatemala and Indonesia. The initial results indicate the most prevalent problem, across all regions and industries, is excessive working hours. We are in the first phase of a planned multiyear effort and look forward to jointly publishing initial results from the survey in 2022.
