eGov-June-2011-[30-31]-The Shift has to Happen from eGovernance to eCitizenship-Sandeep Raina

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Sandeep Raina

Senior Vice President - Govt & Defence Cisco India & Saarc

“The shift has to happen from e-governance to e-citizenship�

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hat is your roadmap or vision on how e-Governance should evolve in India. What are the achievements of e-Governance in these seven years?

Sandeep Raina, Senior Vice President, Cisco India and SAARC is an industry veteran with over 20 years of experience in the IT industry. In this freewheeling interview with Dr Ravi Gupta and Lakshmi Singh, he talked about the overall performance of e-Governance in the last seven years in India

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egov / www.egovonline.net / June 2011

Technology when applied appropriately not only improves performance and lowers cost of government operations but also brings a paradigm shift in relationship between government and the people. Government agencies across the country have been experimenting with the use of ICT, first to improve their internal work and thereafter for improving service delivery but with varying degree of success. However, it is only with National eGovernance Plan (NeGP) that this area has got the right direction and the requisite focus in terms of common ICT infrastructure (SWAN/SDC/CSC) and detailed guidelines on e-Gov application. There have been failures and successes, time overruns, cost overruns but that is expected in a plan of such large magnitude, especially when programmes are being taken up for the first time by many states/UTs, which are at different levels of ICT development. While infrastructure has largely been put in place, development of application has been delayed, which needs to be accelerated. Cisco has always accorded high priority to the Government and public sector vertical and this will continue in the years to come. The company has a dedicated team to address the growing business needs of this sector. Cisco’s strategy has been to deliver the highest degree of operational excellence to governments, enabling them to make timely and accurate decisions and improve operational efficiency. Governments, world over, are under pressure to deliver services more efficiently and effectively that are focused on the needs of their constituents. IT systems are a critical foundation as governments seek to be more connected to citizens, business, partner agencies, and other governments. Cisco solutions allow multiple departments to securely share infrastructure and services in order to drive greater service effectiveness and organisational productivity. To address the sector in India, Cisco is working with partners such as IBM, HCL, Wipro, Infosys to draw synergies in their applications being developed for governments. Some of the large projects that the company is involved in are the implementation of State Wide Area Network


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eGov-June-2011-[30-31]-The Shift has to Happen from eGovernance to eCitizenship-Sandeep Raina by eGov Magazine - Elets Technomedia Pvt Ltd - Issuu