cover story
Coming, the five-sense cities! ICT has constructed pockets of efficiencies into governance; it’s now wiring up the pieces to build a pulsating entity By Prachi Shirur Illustration: Bishwajeet K Singh
I
magine a city where information systems of different government agencies talk to each other for better service delivery to citizens; where public safety system allows real-time video surveillance and faster response to emergencies, and where advanced analytics can interpret large amounts of data to improve healthcare. Imagine a city where traffic congestion is eliminated and pollution is reduced; where people get timely insight into their own water use to locate inefficiencies and decrease unnecessary demand, and where smart power grids smooth up consumption and lower energy usage. No, this is not a city of tomorrow. It is a vision of city of today and such cities are already in the making in many parts of the world.
What’s driving their arrival? City administrations are responsible not only for core services such as energy, water, environmental sustainability, urban planning and architecture, but also needs to focus on reducing congestion in transport systems; improving public safety by reducing crime and emergency response time; improving education and training delivery, and enabling wider access to healthcare. The application of advanced information and communication technologies can help administrators better understand, predict and intelligently respond to citizen needs.
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egov / www.egovonline.net / December 2010