AWARDS
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GOVERNMENT POLICY
HEALTH Services Management System IMPLEMENTING AGENCY Department of Medical Health & Family Welfare, Rajasthan OBJECTIVES Ensure better health for women Minimise maternal mortality, neo natal mortality and trace areas with decreasing sex ratio at birth Monitor health care institutions
CITIZEN CHOICE #2
OUTCOME Unique health ID issued to approximately 25 lakh patients Automatic generation of cash collection and inventory reports Faster dispensation of drugs to the patient at pharmacy through online prescriptions with less medication errors
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CITIZEN CHOICE #1
he Pregnancy, Child Tracking & Health Services Management System is a web-based online system developed by National Informatics Centre (NIC) Rajasthan for Medical, Health & Family Welfare Department, Government of Rajasthan, for improving its services right upto the grass root level (health sub-centre). The system is extremely useful in ensuring better health for women, minimising maternal mortality, neo natal mortality and in tracing areas with decreasing sex ratio at birth. It is also useful in monitoring functioning of all health institutions across the state numbering more than 13, 000. The Pregnancy, Child Tracking & Health Services Management System is targeted towards improving health services right upto the lowest level health institution in the state viz; Health Subcentre at village level. The system makes it possible to monitor all institutions with online details of individual beneficiary getting services from them. The users are located at state, district, sub district level. Monitoring of individual case through the system ensures that health services are provided to every woman who has registered for ANC at any centre or other government institution across the state. Monthly requirement of vaccine dosages is automatically prepared by the system for each of the health institution. Thus it is also an effective tool for monitoring service delivery by every health institution. In addition, hospital activity indicators provide information about IPD, OPD, investigations, etc. which are useful in assessing service delivery.
OUTCOME Improved health services Better health surveillance Reduction in maternal mortality Reduction in child mortality Improved child health because of better monitoring of vaccination programme
HEALTHCARE Management Information System
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he Government of Maharashtra (GoM) realised the challenges of dealing with providing healthcare services to a huge population and decided to use ICT as a tool to enhance their ability to deal with this complex delivery model. Through the HMIS project, the GoM outsourced the entire patient registration and front office management of OP/IP and casualty services with an objective of reducing patient waiting time and bringing more professionalism and better patient experience when they approach government hospitals. GoM brought out a very pragmatic model of “Outsourced Service Delivery“ on a monthly payable basis for seven years, wherein the government absolved themselves of making huge upfront investments thus making the project more affordable. The contract was awarded to Hewlett- Packard India Sales Pvt. Ltd through a competitive bid process to computerise the operations of 14 government medical colleges and 19 teaching hospitals in Maharashtra by implementation of HMIS for the purpose of education, training, research, patient care and related activities. The project targets the population that is dependent on government hospitals at large, doctors, nurses and paramedics who are key players in the delivery of care, diagnostic services providers, medical and nursing students and medical researchers.
egov / www.egovonline.net / august 2010
IMPLEMENTING AGENCY Medical Education and Drugs Department, Maharashtra OBJECTIVES Create unique health ID for patients visiting state government run hospitals Reduce patient waiting time for registration and consultation Bring in transparency through a more accountable system