Mapped the
IPAA NSW Learning Framework
Curriculum
Our Curriculum mapped to the NSW Public Sector Capability Framework
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IPAA NSW Building public sector capability
About IPAA NSW
The New South Wales Division of the Institute of Public Administration Australia (IPAA NSW) is the not-for-profit professional association for people who work in or with the public sector.
Our mission is to build the capabilities and connections of our members and support the advancement of the NSW public sector. We work hard to advance the profession of public administration.
IPAA understands the common and unique aspects of working in the public sector and provides a wide range of services to assist our community in building their personal and professional capabilities.
Our services include:
ā¢ Membership ā Membership is open to any individual passionate about their career and about the professionalism and reputation of the public sector in NSW.
ā¢ Learning and Development ā We bring together contemporary learning theory and design expertise in developing courses and curriculum to suit the individual needs of clusters and agencies as well as the wider sector.
ā¢ Events ā We deliver a range of high quality events ranging from influential international speakers to intimate executive leadership events, bringing the latest thinking and innovation in public administration.
ā¢ Ignite ā Our weekly thought leadership newsletter, Ignite, provides content that explores and challenge ideas about public administration.
IPAA NSW occupies a unique position in the public sector landscape. We work to address public sector capability gaps and drive a consistent fundamental set of skills and capabilities. Our program of activities and publications provides exposure to cutting-edge ideas and best practices. We provide networking opportunities to meet public sector leaders and colleagues from across Government and other sectors and support our members and customers to build and extend their professional network.
Learning at IPAA
Flexible. Accessible. Innovative. Relevant.
Why choose us?
Trusted learning partner
As the professional association for the NSW public sector, we have been providing public sector-focused learning and development services for more than 80 years. We ensure that our learning content and strategies reflect both the 70:20:10 model of learning and the common and unique aspects of working in the public sector.
Learning mapped to the NSW Public Sector Capability Framework
Our short courses, programs and qualifications are selected and developed based on evidence from the public sector, including the NSW Public Service Commission State of the Sector reports. We collaborate with the sector to ensure our course content specifically addresses the capabilities and behaviours from the NSW Public Sector Capability Framework.
Expert facilitators and learning providers
Our facilitators are discipline experts and have been engaged because of their expertise in the sector as well as their knowledge of contemporary learning strategies. All learning providers are selected through a rigorous process involving a panel of representatives from the NSW public sector.
Value for money
IPAA NSW is a not-for-profit professional association and is committed to providing learning and development opportunities that benefit the sector. We negotiate fair and cost effective pricing on the sectorās behalf.
Accessible learning curriculum
IPAA NSW offers more than 70 topics and courses across a range of learning modes. We use our digital learning platform to enhance classroom experiences, to deliver blended and virtual learning programs, and online self-paced programs.
Workplace learning
We specialise in bringing learners together so that learning continues beyond the classroom and into the workplace through structured experiences, online networking and peer learning.
In-house learning for your needs
IPAA NSW brings learning directly to your workplace through our customised in-house courses and programs. This agile, cost efficient and highly regarded solution enables you to design learning to achieve team, agency and cross-agency capability development. Our entire curriculum can be customised to meet your learning needs and delivered at a time or location of your choice.
Existing IPAA NSW courses can be amended and combined to develop a course appropriate to your requirements, or we can assist you to develop your own bespoke course. If your organisation has a specific capability framework, our IPAA NSW learning team can further tailor courses and learning experiences to meet it. We can also utilise technology to bring geographically dispersed learners together or to provide blended learning options.
Did you know?
That IPAA NSW is on the following NSW Government panels:
ā¢ SCM0005 Performance and Management Services Scheme
ā¢ SCM0020 ICT Services Scheme
ā¢ DI-FSO-16-941 Capability Training sub-panel.
A-Z of courses
Choose from public or in-house programs
ā¢ Advanced Diploma of Procurement and Contracting
ā¢ Advanced Diploma of Procurement and Contracting (Online)
ā¢ Advanced Diploma of Program Management (Online)
ā¢ Advanced Facilitation Skills
ā¢ Advanced Policy Development
ā¢ Allocating and Managing Your Budget
ā¢ Analysing and Solving Problems
ā¢ Analysing Financial Reports
ā¢ Applied Project Management
ā¢ Behaving Ethically in the Public Sector
ā¢ Build a Practical Service Level Agreement
ā¢ Building a Credible Business Case
ā¢ Building and Sustaining Resilience
ā¢ Business Acumen for the Public Sector
ā¢ Communicate with Confidence
ā¢ Complaint Handling Excellence
ā¢ Contract Management Essentials
ā¢ Contract Negotiation Skills
ā¢ Customer Service Engagement
ā¢ Customer Service Excellence
ā¢ Customer Service Leader
ā¢ Customer Xperience Essentials
ā¢ Deliver Results at Meetings
ā¢ Diploma of Government
ā¢ Diploma of Leadership and Management (Online)
ā¢ Diploma of Project Management (Online)
ā¢ Diploma of Project Management
ā¢ Diploma of Procurement and Contracting
ā¢ Diploma of Procurement and Contracting (Online)
ā¢ Drive Your Career
ā¢ Effective Performance Conversations
ā¢ Effective Procurement Capabilities
ā¢ Effective Program Evaluation
ā¢ Essentials for New Managers
ā¢ Ethical Leadership
ā¢ Ethics in Practice
ā¢ Expanding your Leadership Capabilities
ā¢ Finance Essentials for NSW Government
ā¢ Finance for Non-Finance Professionals
ā¢ Fundamentals of Leadership
ā¢ Fundamentals of Team Effectiveness
ā¢ Get That Job
ā¢ Great ManagersĀ® Program
ā¢ How Modern Government Works
ā¢ Inclusive Leadership in Action
ā¢ Increase Productivity and Work Effectiveness
ā¢ Information Security Awareness (Online)
ā¢ Introduction to Professional Networking (Online)
ā¢ Introduction to Public Sector Performance Management
ā¢ Introduction to NSW Public Sector
Procurement (Online)
ā¢ Leader as Coach
ā¢ Leading and Managing Others Through Change
ā¢ Leading Flexible Workplaces
ā¢ Leading with Emotional Intelligence
ā¢ Managing Regional and Dispersed Staff
ā¢ Mastering Your Financial Environment
ā¢ Negotiate and Resolve Conflict with Confidence
ā¢ Negotiation Essentials
ā¢ Performance Fundamentals for New Supervisors
ā¢ Policy Development Basics
ā¢ Present with Confidence
ā¢ Project Management Fundamentals
ā¢ QLD PCP Level 1 Procurement Fundamentals (Online)
ā¢ QLD PCP Level 2 Intermediate Procurement
ā¢ QLD PCP Level 3 Diploma of Procurement and Contracting
ā¢ QLD PCP Level 4 Advanced Diploma of Procurement and Contracting
ā¢ Resolving Conflict with Confidence
ā¢ Risk Management
ā¢ Speech Writing Made Easy
ā¢ Springboard into People Management
ā¢ Strategic Analysis
ā¢ Taking Minutes that Count
ā¢ The Resilience Advantageā¢
ā¢ Thriving in a Changing Environment
ā¢ Unconscious Bias
ā¢ Understanding Team Behaviours Using DISC
ā¢ Working Together Apart
ā¢ Write in Plain English
ā¢ Writing Briefs
ā¢ Writing Comprehensive Reports
ā¢ Writing Effective Policies and Procedures
ā¢ Writing Fundamentals for the Public Sector
ā¢ Writing Ministerial Correspondence
Personal Attributes
Level 1
FOUNDATIONAL ā INTERMEDIATE
Display Resilience and Courage Act with Integrity Manage Self Value Diversity
Thriving in a Changing Environment
Information Security Awareness
Behaving Ethically in the Public Sector
Fundamentals of Leadership
Level 2
INTERMEDIATE ā ADEPT
Drive Your Career Program
Introduction to Professional Networking
Increase Productivity and Work Effectiveness
Level 3
ADEPT ā ADVANCED
Building and Sustaining Resilience
The Resilience Advantageā¢
Inclusive Leadership in Action
Ethics in Practice
Get that Job!
Leading with Emotional Intelligence
Ethical Leadership
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience.
Relationships
Level 1
FOUNDATIONAL ā INTERMEDIATE
Communicate Effectively
Commit to Customer Service
Work
Collaboratively
Level 2
INTERMEDIATE ā ADEPT
Writing Fundamentals for the Public Sector
Customer Xperience Essentials
Fundamentals of Team Effectiveness
Taking Minutes that Count
Communicate with Conļ¬dence
Writing Comprehensive Reports Customer Service Excellence
Writing in Plain English
Writing Briefs
Deliver Results at Meetings
Level 3
ADEPT ā ADVANCED
Speech Writing Made Easy
Writing Ministerial Correspondence
Building a Credible Business Case
Customer Engagement Excellence Complaints Handling
Working Together Apart
Influence and Negotiate
Customer Service Leader
Understanding Team Behaviours Using DISC
Negotiate and Resolve Conflict with Confidence
Negotiation Essentials
Ethics in Practice
Results
Level 1
FOUNDATIONAL ā INTERMEDIATE
Deliver Results Plan and Prioritise
How Modern Government Works
Increase Productivity and Work Effectiveness
Think and Solve Problems
Demonstrate Accountability
Level 2
INTERMEDIATE ā ADEPT
Policy Development Basics
Deliver Results at Meetings
Present with Conļ¬dence
Level 3
ADEPT ā ADVANCED
Facilitation Skills
Writing Effective Policies and Procedures
Ethics in Practice
Business Acumen in the Public Sector
Diploma of Government
Advanced Policy Development
Analysing and Solving Problems
Risk Management
Ethical Leadership
Finance For Non-Finance Professionals
Strategic Analysis
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience.
Business Enablers
Level 1
FOUNDATIONAL ā INTERMEDIATE
Level 2
INTERMEDIATE ā ADEPT
Introduction to NSW Public Sector Procurement
Project Management Fundamentals
Finance Essentials for NSW Government
Technology
Information Security Awareness
Level 3
ADEPT ā ADVANCED
Effective Procurement Capabilities
Contract Management Essentials
Applied Project Management
Contract Negotiation
Skills
Effective Program Evaluation
Business Acumen for the Public Sector
Level 4
ADVANCED ā HIGHLY ADVANCED
Build a Practical Service
Level Agreement
Diploma of Procurement and Contracting
Diploma of Project Management
Diploma of Procurement and Contracting
Advanced Diploma of Procurement and Contracting
Diploma of Project Management
ā¢Infrastructure
ā¢ICT
ā¢Social
ā¢General
Finance for Non-Finance Professionals
Allocating and Managing your Budget
Analysing Financial Reports
Building a Credible Business Case
Mastering your Financial Environment
Advanced Diploma of Program Management
Management
Level 1
FOUNDATIONAL ā INTERMEDIATE
Level 2
INTERMEDIATE ā ADEPT
Manage and Develop People
Introduction to Public Sector Performance Management
Inspire Direction and Purpose
Fundamentals of Leadership
Springboard into People Management
Performance Fundamentals for New Supervisors
Leading with Emotional Intelligence
Managing Regional and Dispersed Staff
Effective Performance Conversations
Great ManagersĀ® Program
Inclusive Leadership in Action
Optimise Business Outcomes
Manage Reform and Change
Thriving in a Changing Environment
Risk Management
Leading and Managing others through Change
Level 3
ADEPT ā ADVANCED
Expanding your Leadership Capabilities
Leader as Coach
Ethical Leadership
Diploma of Leadership and Management
Diploma of Leadership and Management
Unless specifically indicated, IPAA NSW learning is primarily face-to-face with blended components to complement the learner experience.
Occupation Speci c
Level 1
FOUNDATIONAL ā INTERMEDIATE
Level 2
INTERMEDIATE ā ADEPT
Level 3
ADEPT ā ADVANCED
Level 4
ADVANCED ā HIGHLY ADVANCED
Diploma of Procurement and Contracting
PSP50616
Diploma of Procurement and Contracting
PSP50616
Advanced Policy Development
Diploma of Project Management
BSB51415
Diploma of Government
PSP50116
Diploma of Leadership and Management
BSB51915
Diploma of Leadership and Management
BSB51915
Advanced Diploma of Procurement and Contracting
PSP60616
Diploma of Project Management
ā¢Infrastructure
ā¢ICT
ā¢Social
ā¢General
BSB51415
Advanced Diploma of Program Management
BSB61215
Curriculum by Capability
Visit our website www.nsw.ipaa.org.au for further information