THE IDEAL CANDIDATE

This position represents an outstanding opportunity for a strategic relationship manager and entrepreneurial self-starter with a business mindset. High energy, high integrity and a positive-can-do approach are key qualities, as are being an inclusive and supportive team player who is able to embrace ambiguity, change and take risks. Other attributes: emotional intelligence, political savvy and sense of humor. Excellent oral, written and interpersonal communications skills are required. This person is a front-facing relationship builder who is inspired by New Eyes’ mission, goals and objectives. Possessing high energy, a sense of engagement and a results orientation, the ideal candidate will have a track record of success in marketing, business development and/or sales, with experience and/or familiarity with the nonprofit sector.

First-Year Expectations

• Develop the E-Voucher business plan, with annual goals, tactics, timelines and performance metrics in achieving 2021-22 strategic board targets: 25% increase in participating agencies and 20% increase in processed E-Vouchers (individuals receiving new eyeglasses from New Eyes).

• Develop creative strategies and approaches to authentically engage new and current referral sources in advancing New Eyes’ E-Voucher Program, keeping them close to the organization and aware of their role in fulfilling their clients’ need for new eyeglasses.

• Employ a targeted geographic outreach strategy that targets/identifies referral sources where need is greatest.

• Move current agency/referral source participation to greater levels, building engagement, addressing barriers to involvement, stewarding and recognizing their roles as partners in helping their clients obtain new glasses.

• Establish credibility and strong working relationships with key internal and external stakeholders.

• Recommend and/or develop multi-channel communications to support recruitment, stewardship efforts, and support referral sources in marketing E-Voucher Program to their clients.

Second-Year and Long-Term Expectations

• As a key member of the leadership team, ensure that work and deliverables are continuously aligned with strategic business priorities.

• Continue to scale the E-Voucher Program, accelerating the number of e-vouchers that are processed to reach the Board’s stretch goal of 50,000 to 500,000 annually.

• Develop/expand program access to higher low-income individuals (above eligibility guidelines) with co-payment component.

• Support Program Manager in expanding E-Voucher Program directly to individuals.

• Continuously refine and implement improvements that result in increased referral source participation and usage.

• Continue a disciplined approach to expanding/scaling the E-Voucher Program through ongoing referral source recruitment and stewardship.

• Ensure referral pipeline can feed and sustain the E-Voucher Program over time.

Education And Experience

• Bachelor’s degree required, preferably in business, marketing or related discipline.

• Minimum 5 years’ progressive experience in inter-institutional relationship management, B2B marketing, provider or corporate relations, front-line sales and in external networking/relationship-building role.

• Experience driving/selling value, getting buy-in, and moving to agreement quickly.

• Experience developing and maintaining substantial relationships and successfully working with diverse groups and populations.

• Experience working with plans, timetables and deliverables, preferably in a “best practice,” metrics-driven environment.

SKILLS, ABILITIES, ATTRIBUTES

• Entrepreneurial and innovative with the ability to take initiative; a quick thinker with a high degree of creativity, initiative and independent judgment.

• A calculated risk-taker with effective negotiating skills.

• Superb interpersonal and skills and an authentic comfort with a wide range of individuals and groups, including agencies/nonprofits, with the ability to inspire, challenge, motivate, and gain trust, credibility and respect.

• Effective relationship-builder; collegial, approachable and personable.

• Able to listen, consider and assimilate input from a wide range of constituents and offer plans, solutions, deliverables that align interests.

• A hands-on problem solver, able to “roll up the sleeves.”

• Strong organizational skills; detail-oriented and efficient with a commitment to quality.

• Flexible and multi-dimensional in approach to planning, project management and execution; proactive, flexible and able to multi-task while meeting deadlines in a fastmoving work culture.

• Excellent communicator with solid writing and editing skills.

• Sophisticated, politically savvy; demonstrated ability to navigate uncharted territory.

• Ability to exercise discretion in handling confidential or sensitive information.

• Comfortable being the external “face” to agencies/consumers.

• Tech savvy with innovative approach to virtual communication and networks; excellent computer skills including MS Word, Outlook, PowerPoint, Excel and Internet-based research. Experience with CRM software helpful.

• Motivated by a strong sense of mission and values with a willingness to embrace and actively support the New Eyes’ mission, vision and values.

• Team player who exercises sensitivity, good judgment, relationship-management skills and overall standards of excellence when communicating with colleagues, stakeholders, funders, others.

New Eyes is committed to providing an inclusive and welcoming environment for all members of its community, including volunteers, staff, clients, subcontractors, and vendors. As an equal opportunity employer, it will not discriminate – and will take affirmative action measures to ensure against discrimination – on the basis of race, color, religion (creed), gender, gender identity or expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and terminating staff, selection of volunteers and vendors, and provision of services.

This is a retained search of Exceptional Executive Search. For more information contact: Nicole Gakidis at ngakidis@eesrecruit.com or Mary Ann Botelho at mabotelho@ eesrecruit.com .