Welcome to our guide on how to cancel your Volaris flight and apply for a refund. We understand that your travel plans may change, and we want to make it easy for you to modify or cancel your booking.
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Timeframe for No
Penalty
You can cancel your reservation within 24 hours of purchase and receive a full refund.
Cancellations Outside 24 Hours A fee will be charged for cancellations made outside 24 hours of purchase.
CancellationsWithin 24 Hours
Cancellations made within 24 hours of purchase are subject to a fee.
The refund will be credited back to the original payment method.
Refund Processing Time
Please allow up to 20 business days for the refund to be processed.
Any fees charged for additional services such as baggage or seat selection are nonrefundable.
Flight Cancellation byVolaris
A full refund will be issued for flights cancelled by Volaris.
1 Collect Required Information
2 Fill out the Form
Fill out the refund application form on the Volaris website and attach any relevant documents.
Before you apply for a refund, make sure you have your reservation number and other relevant information on hand.
3 Submit Your Request
Submit your refund request and wait for confirmation from Volaris.
1 Timing
Make sure to cancel your flight within the appropriate timeframe to avoid fees.
Refunds are only available for certain fare types and under certain circumstances.
Be aware of any nonrefundable fees associated with your booking, such as baggage or seat selection fees.
Q: Can I cancel my flight for free?
A: If you cancel within 24 hours of purchase, you can receive a full refund.
Q: Can I change my flight?
A: Yes, you can change your flight for a fee, depending on your fare type and when you request the change.
Q: How long will it take to process my refund?
A: Please allow up to 20 business days for your refund to be processed.
Q: Can I get a refund if Volaris cancels my flight?
A: Yes, a full refund will be issued if your flight is cancelled by Volaris.