J DIRECTED
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Letterheads Envelopes Compliment Slips Business Cards Personalized Materials Pads Tabs Covers Presentation Folder Acetates & Statement Envelopes Annual Reports 10K’s Newsletters Brochures Statistical Reports Client Personalized Brochures Premium and Waiver Information Disability Life Insurance Mortgage Information Posters Wide Forma Vehicle Wraps Outdoor Signage Light Box Displays Letterheads Envelopes Compliment Slips Business Card Personalized Materials Pads Tabs Covers Presentation Folders Acetates & Statement Envelopes Annual Report 0K’s Newsletters Brochures Statistical Reports Client Personalized Brochures Premium and Waiver information Disability Life Insurance Mortgage Information Posters Wide Format Vehicle Wraps Outdoor Signage Light Box Display Letterheads Envelopes Compliment Slips Business Cards Personalized Materials Pads Tabs Covers Presentation Folder Acetates & Statement Envelopes Annual Reports 10K’s Newsletters Brochures Statistical Reports Client Personalized Brochures Premium and Waiver information Disability Life Insurance Mortgage Information Posters Wide Forma Vehicle Wraps Outdoor Signage Light Box Displays Letterheads Envelopes Compliment Slips Business Card Personalized Materials Pads Tabs Covers Presentation Folders Acetates & Statement Envelopes Annual Reports 10K’ Newsletters Brochures Statistical Reports Client Personalized Brochures Premium and Waiver information Disability Life Insurance Mortgage Information Posters Wide Format Vehicle Wraps Outdoor Signage Light Box Display Letterheads Envelopes Compliment Slips Business Cards Personalized Materials Pads Tabs Covers Presentation Folder Acetates & Statement Envelopes Annual Reports 10K’s Newsletters Brochures Statistical Reports Client Personalized Brochures Premium and Waiver information Disability Life Insurance Mortgage Information Posters Wide Forma Vehicle Wraps Outdoor Signage Light Box Displays Letterheads Envelopes Compliment Slips Business Card Personalized Materials Pads Tabs Covers Presentation Folders Acetates & Statement Envelopes Annual Reports 10K’ Newsletters Brochures Statistical Reports Client Personalized Brochures Premium and Waiver information Disability Life Insurance Mortgage Information Posters Wide Format Vehicle Wraps Outdoor Signage Light Box Displays
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Table of Contents Overview
Clients & Services
Suite of Services
Locations Equipment
Corporate Services
Specialty & Marketing
Sustainable Solutions
Sustainable
Our History
Transition & Implementation
Redundancy
Why Directed?
Responsible
Solutions
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Suite of Services
About Us
Knowledge Base
Corporate Stores
Services
Sustainable
Great effective marketing isn’t just about being pretty, it’s about being smart. Directed Online had its beginnings start in Brooklyn NY some 35 years ago. Our industry knowledge allows your projects to be cutting edge, innovative and on budget.
A great cryptic, philosopher king once said: "To know PDF is to know the universe." Is this really true, you expectantly ask? Well no, sadly it is not! But don’t be disheartened, for the truth about PDF’s and other cross channel related questions answers can be found in our knowledge base. Our abilities stem from many lifetimes of real hands on experiences, always learning. After all, the more you know, the better.
Our effortless to use, custom branded e-storefront appears as an extension of your companies own ordering system. Your customers & internal clients select from a hierarchy of fullycustomizable marketing collateral, stationery, forms and inventory. Your corporate branding standards are all programmed into the system ensuring that all communications are in approved formats.
Directed Online Suite of Global cross channel solutions professional services are designed to provide your company solutions. Bundled together or utilized independently, we offer direct mail, email, personal URL’s, SMS texting; digital, offset, web and wide-format printing, and distribution. Warehousing, picks-packskitting are all provided in our state-of-the-art facilities.
Directed Online is committed to providing your corporation simplistic, responsible, environmentally friendly solutions that work. Smart designs start by using .FSC certified papers, corn oil derived inks and the environmentally friendly processes. which will promote your company. We bring these initiatives to your audience making them aware of your efforts to make a difference.
We keep our concentration on providing innovative solutions keeping your business ahead of the competition.
Your Corporate World
Events & Trade Shows
Technology
Stationery
Marketing
Promotional
As a leading global event marketing company, we take an integrated approach to strategic experience planning, developing unique personal experiences that produce measurable results. And we marry that up to logistics, production and execution capability in both emerging and established markets worldwide
Digital Store Front is the awardwinning flexible e Commerce solution that offers the industryleading print buyer experience designed to grow your business. Through the Smart Store functionality, it offers the best-in-class tool set for configuring and managing your corporate store . Digital Store Front is customizable to fit the needs of any business and can be used to enhance the user’s experience.
Like a finely tailored suit, your business stationery should evoke a memorable impression without having to say a word. With decades of experience in engraving, embossing, foil stamping, die cutting, printing and thermography. Directed provides solutions for companies, graphics and marketing professionals to create corporate identity components that distinguish businesses from that of their competitors.
A true brand experience is so much more than an interaction. It's that moment in time when a customer not only sees the brand promise but is able to live it in ways that drive deep affinity and loyalty. At Directed were experts at getting to the heart of what matters most to your audiences and then developing holistic experiences that attract, engage, and promote brand experiences
We take a holistic approach to create the ultimate event experience for every brand and promotion. Everything gets the Directed touch from the planning, to the execution, to the main event. Working globally - thinking locally, that's our motto wherever we are.. We guarantee to provide quality controlled, cost-effective, and innovative promotional solutions for any event large or small
Event Management Press Events Trade Show Marketing
Directed had its genesis in 1980 starting in an after school program working in Brooklyn New York at the young age of 13. Our approach stems from my upbringing, instilled by my Dad Martin's teachings. He was born in 1901, (yes 1901) he taught me to perform a service better than anyone else and success would come. Following these principles; in 1980 is where my genesis began. My First job in the print world started with Sweeping Floors, then a Dark Room Tech, Bindery, Pressman, then becoming a Production Manager. I owe my success to my dad who lived to a ripe old age of 94! While in College I applied for a Production Manager position at Automation Graphics in NYC. Over the next 21 years my knowledge & experience expanded into leading this company's sales force; eventually becoming a partner in the business and then starting my own. In 2007 Directed started as a print brokerage, realizing that technology was changing the way we work forever & the equipment of 2003 - 2007 which many invested in would be obsolete by 2010. Knowing this I made our first investment in on-line technology automating the web to print process. During this time I partnered with The Lowe Martin Group out of Ottawa in business since 1908 headed by a third generation owner who had very similar dreams and aspirations to my own. In 2013 I decided to buy into a preexisting print facility here in NJ which allowed us to have local production and our business has grown. Directed provides an integrated communications platform between 3 facilities, providing end-to-end solutions tailored to fit the needs of our diverse client base. We specialize in Corporate Stationery, Publications, Marketing and Trans Promo for the Retail industries as well. We facilitate this with Commercial Sheet-Fed, Digital, Grand Format, Heat Set Web printing combined with full warehousing, logistics, distribution and e-business solutions. Ø Directed has 62 full time employees in our Englewood facility Ø Lowe Martin has 560 Full time Employees between Ottawa and Toronto Ø Directed in NJ has sales of $13,000,000 Dollars Annually
Strategy Directed Lowe-Martin’s New Jersey, Ottawa and Toronto facilities act as contingency sites for each other. We provide a offering a high degree of systems back-up through multiple production devices and locations. We also possess an on-site generator to ensure that in the event of an emergency, production schedules are maintained. Our facilities run at 85-90% of capacity, leaving room for taking on rush projects or to accommodate unforeseen delays in file receipt or proof approval. Our production facility operates 24 hours a day/6 days a week with an additional day shift on Sunday. With overtime and the option to add an extra shift on Sunday evenings, we are able to extend our productive capacity. The duplication of equipment also protects us in the event of equipment maintenance or down time – we have multiple options to continue carrying out the project. Many of our presses and finishing devices are interchangeable, providing exceptional contingency planning for any project. The Lowe Martin Group underwrites projects which exceed our capabilities allowing us to utilize their facility when the customer is better served. LMG sales are $100,000,000+ per year, providing us a true strategic partnership with 2 state of the art facilities in addition to local in NJ.
PARTIAL LIST OF OUR CLIENTS BRANDS & VARIOUS FINANCIAL, LEGAL, REALESTATE, INSURANCE, PROPERTY & AGENCIES
Clients We Service
JOHN VARVATOS: Corporate Stationery, Gift Cards, Bags, Promotional Materials 24 Stores Nationally LAFAYETTE 148: Direct Mail Programs Nationally GIII: Corporate Stationery Headquarters KARL LAGERFELD: Promotional Materials & Bag Distribution for 32 Stores ASHLEY STEWART: Hangers, Bags, Receipt Papers, Credit Forms, Gift Cards & Various Supplies 96 Stores BVLGARI: Corporate Stationery, Forms, Note Cards, Folders & Envelopes for 18 Stores ANDREW MARC: Bags and Promotional Materials provided to central distribution location NYTIMES: Production for various brands including Tiffany's & Harry Winston amongst others. CHEVRON: Development & Production of Patented Lay Flat VR Viewers SWISS POST SOLUTIONS: Facilitation of Print Materials for their clientele, Macquarie, Bronx Zoo & Others INDIGO: Canada's largest retailer of books, luxury gifts, home & fashion accessories we provide - In Store Signage, POP, Window Cling, Posters and Direct Mailings for 212 Stores COLUMBIA UNIVERSITY: Direct Mail, Tuition Packages, Banners & Promotional Materials WILLIS INSURANCE: Highly Confidential Marketing & Video Presentation Materials
Sustainable Global Solutions
As the world becomes a smaller place to do business made possible through advances in technology & communications, looking to expand globally. challenges to globally
more companies are
Organizations competing in this marketplace face unique
expand
their
branded materials in an electronic and
print format. To support these marketing and communication efforts, Directed Online can facilitate the production and distribution for these projects with
guaranteed
quality delivered with local expertise. Our partners are located in 30-countries, and have more than 130 facilities globally which make this all possible every
day.
Lower your firms carbon footprint Eliminate duties, tariffs & customs One source for all communications Certified global G7 master printers Translations in local dialects-languages Guaranteed corporate branding standards Reduce costs and improve efficiencies End to end solution = peace of mind
Directed Online provides a wide range of services ranging from commercial and digital printing, direct mail, and promotional items. We then combine all of these services with e-business solutions that encompass warehousing, distribution all speciďŹ cally tailored to meet your individual needs. Our on-line corporate store will encompass the look of your branding appearing as an extension of your own ordering platform. Authorized users will be able to select from a hierarchy of approved products, personalize, view a proof and forward for approval. These services are available 24/7/365 days a year from any computer or device with an internet connection.
Back to the Basics Starts With You! Great creative and effective marketing isn’t just about being pretty, its’ about being smart. Directed had its beginnings 37 years ago as an after school program. Established by a former professional pressman, certified e-marketer and business consultant, our team is built of innovative and creative thinkers who focus their efforts on sustainable and efficient solutions. Your marketing materials will utilize, environmentally friendly inks, FSC certified papers & renewable energy, delivered carbon neutral where possible. Our world-class manufacturing facilities are all committed to providing your firm clear strategies to reduce its carbon footprint! We pride ourselves on exceptional quality, great service with competitive prices. Our commitment will present your firm clear advantages when working with us.
3 Basic Questions
Do we really need this? Is this the best means of communication? Do our materials convey an accurate message to our audience?
Our Practices and Equipment Directed Online provides a wide range of services, including commercial and digital print, direct mail, warehousing, logistics and e-business solutions — all specifically tailored to match your individual needs. Through the integration of our unique solutions, we can enhance your image, support your marketing initiatives, and make a positive impact on your bottom line. At our core are professional service people who understand the challenges you are faced with every day. Let us help you the next time you have an unrealistic deadline, tight budget, or just have a question. Inspiration Ideas Insight Great creative isn’t only about being pretty; it’s also about being smart. Our professional services team specializes in providing the total solution. From simplistic designs to complex multi facet marketing collateral kits. We pride ourselves on re-inventing the ordinary and making it excel in any cross media applications in print, email, billboards, video, and direct mail. Sustainable Solutions By partnering with us your projects will be produced responsibly. This starts with utilizing the correct papers, inks, print processes combined with renewable and sustainable resources. Our firm is committed to providing you a clear strategy to reduce your firm’s ecological footprint being carbon neutral wherever possible. Being green is smart and it doesn’t have to cost more. Environmentally Friendly The Forest Stewardship Council is a non-governmental, nonprofit group which promotes responsible management of the world’s forests. In our business we use only papers which are FSC certified for print. There are also many other certifications that are important such as SFI, GreenE, ECF, PEFC, which all should be considered and asked for when you are having a project produced. By working with Directed we are able to bring all of these services together in our easy to use custom branded e-store. To your employees and customers this will appear as an extension of your own ordering system. Materials ranging from stationery and business cards through personalized marketing materials can be facilitated 24/7/365 days a year all with just 4 very easy steps: Design-ProofApprove-Order DPAOTM.
PrePress-Graphics Department Fuji Katana 5055 Image Setter Heidelberg Flatbed Scanner IMac G5 3 each CS3 $ 4 Quark 3 Power Mac G4 Dual Processor 6 Power Macintosh G4 4 Power Macintosh G5 Sherpa 24 Contract Matchprint Proofer Sherpamatic Digital Blueprint Proofer Digital Prep Department 100/1000 base network CISCO 2 1 550 Lanovia Flatbed Scanner 7600 Digital Contract Proofers Accuset 1000 Imagesetter Agfa Apogee X Workflow Agfa Palladio Direct-To-Plate System Apple Power-Mac G4 1.5 Gig Processors Apple Power-Mac G5 Dual 1 Gig Processors Dell Xeon Dual Core Raid Servers Epson 9800 & 7800 Proofers The Commercial Pressroom 2012 10 Color Heidelberg Perfector 28 X 40 AQ 2008 6 Color Heidelberg Speedmaster 28 X 40 AQ 2005 6 Color Komori Lithrone 20 X 28 AQ 2004 6 Color Heidelberg Speedmaster 28 X 40 AQ 14 X 20 5 Color Komori Lithrone With Console 14 X 20 2 Color Heidelberg GTO 14 X 20 2 Color Hamada 665 Envelope Press Ryobi 9985 12x18 True Two Color Ryobi 3200 12x18 With T-Head The Digital Pressroom Xerox IGEN 4, Max image size 14" x 26" Heidelberg Quickmaster Max image size 12.375 X 18.25 HP Indigo 5500 13" x 20" 5 color
Muller Martini Perfect Binder 28 X 40 MBO Folding & Collation Equipment Drilling, Punching, Perfect Binding & Full Bindery Wide Format Printing EFI Vutek GS 2000 Series Hewlett Packard 5500 Series & Epson Stylus Pro Series Zund Wide Format Printer and Laser Cutter
Substrates Available: Foam Core, Gator Styrene Outdoor Mesh, Light Box, Dura-Trans, Window Displays Building Wraps, Posters, Signage, Banners Foil Stamping, Letterpress, Mounting, Engraving Die-Cutting, Specialty Wrapping & packaging
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Specialty Process
Marketing & Branding Projects
PORTFOLIO
“Good design has the power to affect sustainable behavior and bring about cultural change that impacts our planet, populations and our future.” – THE LIVING PRINCIPLES, produced by AIGA
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Responsible Solutions Directed Lowe-Martin has been an industry leader in the implementation of processes to minimize the environmental impact of our industry. Our Environmental Business Strategy is based on a balance between economy and ecology; between consumption and renewal. We are deeply committed to eliminating waste and reducing consumption by ensuring that environmental awareness is firmly established in our corporate culture, By assisting our clients in making sound environmental choices; and by auditing our processes to continually implement new efficiencies. The awards and certifications that we have achieved are just a few examples of our commitment to the environment, quality and the highest standards of practice. We were was the recipient of the Gold award for Canada’s Most Environmentally Progressive Printer of the Year at the 2016 Canadian Printing Awards held on November 10, 2016. This prestigious award was presented by Print Action magazine in recognition of Lowe-Martin’s holistic strategy to lessen the environmental impact of its products and processes.
We have been recognized as Gold or Silver award winners in this category in each of the past ten years. Ø Directed Lowe-Martin helps our customers to increase the sustainability of their print projects with a variety of options: Ø Make your project carbon neutral, including using carbon offsets that support environmental projects. Ø Use Bullfrog Power, electricity from renewable resources, to power your projects. Ø In 2017 we are implementing a carbon offset strategy allowing us to produce marketing collateral with a “Net Zero” environmental footprint, a true differentiator for our customers focused on green procurement. Ø Reduced Mississauga production carbon footprint by 146 metric tonnes CO2e, a reduction of over 20%. Ø We have Increased the number of carbon neutral print projects produced at our Ottawa facilities by 66.7% over the same period during the previous year. Ø Completed life-cycle carbon footprint assessments and purchased carbon offsets to produce 39 Certified Carbonzero print projects. Ø 95% waste diversion rate Facility Engineering and Energy Use Programs: Ø Our presses are vented in order to expel the non-hazardous heated air generated by the press into the Pressroom in the winter and out of the building in the summer thereby reducing our energy consumption with respect to Heating and Air Conditioning.
Certifications FSC-Forest Stewardship Council is a nonprofit entity that supports environmentally appropriate, socially beneficial and economically viable management of the world’s forests.
Sustainable Forestry Initiative is based on the premise that responsible environmental behavior and sound business decisions can co-exist.
Green-e Encourages the deployment of electricity products that minimize air pollution and reduce greenhouse gas emissions.
Indicates that paper contains recycled fibers. This can include fiber from three sources. Most manufacturers use virgin fiber, which comes directly from trees; Pre- Consumer Waste; and Post Consumer Waste.
Programme for the Endorsement of Forest Certification is a nonprofit, nongovernmental organization that works with forest managers, paper and timber companies to assure the world’s forests are managed sustainably.
Elemental chlorine was the most widely used bleaching agent for pulp. Improved technologies have been developed that eliminate these harmful methods from the bleaching process
IMPLEMENTATION - TRANSITION -TECHNOLOGY - PROCESS TASK NAME TASK # Account Assessment 1 1.1 Kickoff Meeting Parameters/Key Players Identified/Establish customer's long 1.2 and short term goals 1.3 Receive Product Usage 1.4 Contract signed 1.5 Start up date for pilot program agreed upon Set-Up of Client Processes 2 2.1 Obtain Customer Data Billing Address Shipping Address User ID's Customer Profiles 2.2 Identify any required fields - ie, Cost Center, PO # 2.3 Identify internal ordering & approval process 2.4 Receive listing of restricted items 2.5 Tax exempt certificate included on set-up request 2.6 Load addresses, and codes requiring validation 2.7 Add contracts, linking pricing structure 2.8 Implementation manager audits account set-up Correct Billing address loaded Correct addresses loaded Credit attached Correct pricing attached Fields flagged and renamed properly Validated information loaded accurately Restrictions loaded 2.9 Account Set up Complete and Audited Billing - Reporting 3 Inform billing group of new account, dollar volume and 3.1 customer contact Conduct conference call with the customer to determine 3.2 necessary information needed on the billing document Initial billing document created and submitted to customer 3.3 for approval Conference Call established to discuss the file format and 3.4 any changes 3.5 Determine usage reports needed and frequency
RESPONSIBLE PARTY Directed Implementation Team Directed Implementation Team Directed Implementation Team Directed Implementation Team Directed Implementation Team Implementation Manager
Implementation Manager Implementation Manager Implementation Manager Implementation Manager Implementation Manager Implementation Manager Implementation Manager
Implementation Manager
Implementation Manager Implementation Manager Implementation Manager Implementation Manager Implementation Manager
4
EDI-Online Technology Set Up
4.1
Project Manager is assigned
4.2
Schedule call with Customer to confirm requirements
Implementation Manager
4.5
Identify business & technical contacts from customer side
Implementation Manager
4.6
Mutual Non Disclosure Agreement signed
Implementation Manager
4.7
Implementation Manager
4.8
Fees if any are discussed and signed off Define Process for Ordering, Acknowledgment, Receiving, Invoicing & Payment
4.9
Type of connectivity (i.e. Roundtrip/Punch-out/Direct Connect, order submit/EDI)
Implementation Manager
4.10
Content hosted by customer or supplier
Implementation Manager
4.11
Identify the profile to setup test user id/pw
Implementation Manager
4.12
Customer Implementation Form filled out by IT Manager
Implementation Manager
4.13
Implementation Manager
4.17
EDI Implementation Form for EDI transactions if any Exchange of Technical Specifications required for external interface
4.18
Create the user id and password
Implementation Manager
4.19
Provide URL's as required
Implementation Manager
4.20
Implementation Manager
4.21
Load or activate customer specific content Provide content-UN/SPS codes, UNUOM units of measure, product descriptions & image files
4.22
Key words & Sku’s for buyer search
Implementation Manager
Alpha Testing (Test environment)
Implementation Manager
4.24
Test connectivity
Implementation Manager
4.25
Verify connection
Implementation Manager
4.26
Validate data format, accuracy & completeness
Implementation Manager
4.27
Supply feedback to customer
Implementation Manager
4.28
Programs are moved from test to production environment
Implementation Manager
Beta Testing (Production environment)
Implementation Manager
4.29
Test connectivity
Implementation Manager
4.30
Verify connection
Implementation Manager
4.31
Validate data format, accuracy & completeness
Implementation Manager
4.32
Supply feedback to customer
Implementation Manager
4.33
Obtain Customer acceptance
Implementation Manager
IT Manager
Implementation Manager
Implementation Manager
Implementation Manager
IMPLEMENTATION - TRANSITION -TECHNOLOGY - PROCESS 5
5.1 5.2 5.3 5.4 5.5 5.8 5.9 5.10 5.11 5.12
5.14 5.16 5.17 5.18 5.19 6 6.1 6.2 6.3 6.4 7 7.1 7.2 7.3 7.4
Replenishment Standard Usage Customer & Sales Rep Share a minimum of one quarter's usage with replenishment group Customer & Sales Rep Replenishment will figure percentage increase of items to determine annual usage Customer & Sales Rep Enter the extended usage into the forecasting system Customer & Sales Rep Create orders for inventory materials to be warehoused Customer & Sales Rep Proprietary Items Customer & Sales Rep Inform Proprietary Item team of customer needs Customer & Sales Rep Will review items and determine volumes Customer & Sales Rep Review annual usages and determine inventory Customer & Sales Rep Replenishment determine process to trigger to reorders Proprietary Item Team Enter the extended usage into the forecasting system Proprietary Item Team Order items for specific warehouses to have items stocked for specific distribution Proprietary Item Team New Vendor Proprietary Items Share a minimum of one quarter's usage with replenishment group Implementation Manager Create an assign a new product # for new supply item Proprietary Item Team Set-up order system on EDI for new product and product inventory control Proprietary Item Team Order items for specific CSC's to have items stocked for specific distribution Receive in pre-exixting Inventory Proprietary Item Team Customer Communications Complete Welcome Letter Sales Rep Determine Production and distribution method for roll-out package. Sales Rep & Implementation Manager Determination of quantity of packages required at each site Sales Rep & Implementation Manager Welcome Package complete Sales Rep & Implementation Manager Customer Service Notification to Customer Service Team Implementation Manager Identify customer service needs to support customer requirements Implementation Manager Provide training materials to Customer Service Implementation Manager Customer Service and Support training complete Implementation Manager
8 8.1 8.2 8.3 8.4 8.5 8.6 8.7 9
9.1 9.2 9.3 9.4
Delivery Set-up routing codes in Delivery system to ensure accurate delivery. Identify large/multi-floor buildings by city/state – relation to Distribution Centers Identify secured buildings Determine transportation needs and ensure delivery commitments are met Confirm delivery type for each location Driver and Transportation Mgr. Discussion of Expectations Delivery practices reviewed and implemented Implementation Kickoff and Training Determine best venue for kickoff show/training at each location. Possible scenarios include Web-Based Training via conference calls, on-site demo and training, one-on-one training in smaller locations. Establish date for kickoff and training Invitation to kickoff and training. How to communicate the invitation to all users. Training Complete
Logistics Implementation Manager Implementation Manager Implementation Manager Implementation Manager Implementation Manager Implementation Manager
Implementation Manager Implementation Manager Implementation Manager Implementation Manager
TIME LINE Review Clients Requirements 1st week (5 Days) Strategy Discussion and all parties agree on during week 2 (5 days) Begin Print Production to create inventory (10 Days) Begin Portal Creation - Beta Test - Deliver test Portal (4 Weeks) Test Portal Internal, Generate Pick Tickets, Review Process (2 Weeks) Deploy Live Environment for Beta test By Client (2 Weeks) Begin Preliminary Training of Trainers at LVMH (2 Weeks) Real Time Roll out 90 Days from entering into an agreement
Why Directed? Directed provides innovative free-thinking marketing solutions for your business. Our primary goal is to streamline your processes making your environment stress free so your time can be spent growing your business, not managing collateral. Ø In business for more than 109 years, Directed Lowe-Martin has proven experience in commercial sheetfed and web printing, digital printing, warehousing and distribution, stamp production, direct mail, and advanced e-business solutions. Our unique “one-stop shop” solution is ideally suited to meet the needs of Louis Vuitton. Ø We have the innovative equipment, professional experts and solid reputation within the industry for handling prestigious projects that require critical delivery. Ø We are a G7 Master printer which is a certification program designed to provide consistent color reproduction across multiple devices, presses, processes and media. This process ensures color consistency between proofs and printed documents, eliminating the need for on-site press approvals. Ø Our excellent reputation is based upon our consistent delivery of high quality materials; on time and on budget. Ø
Ø Our extensive suite of services enables customers to work with a single point of contact to meet all of their marketing needs, saving valuable time in project management efforts. Ø Our in-house developers create customized e-business systems that integrate the ordering and fulfillment of our customer’s printed materials. Ø Our production facilities operate 24/6, plus an additional day shift on Sundays in Canada. These extended hours maximize our ability to meet critical deadlines. Our mirrored production and warehousing environments in Ottawa, Toronto and NJ provide the necessary contingency planning for any project in the event of unexpected delays. NJ operates 12 Hours 5 days a week . Ø Our Canadian Division is an ISO-certified company. Our quality assurance processes ensure that we provide our customers with the highest level of quality management and product fidelity . Ø We are committed to continuous sustainable environmental stewardship by maintaining a company-wide focus on environmental performance and sustainability. We have received numerous awards in recognition of our environmental practices & policies, including the Gold Award for Canada’s Most Environmentally Progressive Printer at the 2016 Canadian Printing Awards. We are proud to offer our customers guidance towards increasing the sustainability of their projects. Ø We are an award winning printer: we receive multiple awards for excellence in print each year at the Canadian Printing Awards, and in 2016 were recipients of the Gold award for best Direct Mail piece.
we gravitate towards the most basic simplistic ideas sustainable responsible environmentally friendly Directed Online Edward Sanders - Founder 161 Coolidge Avenue Englewood NJ 07631 400 Hunt Club Road Ottawa ON K1V1C1 5990 Falbourne Street Missisauga ON L5R3S7 www.directedonline.com - 917.589.8900 ed@directedonline.com
strategic efficient corporate solutions