Hospitality and Tourism
Discipline
which, depending upon the course, could be anything from front office operations and food and beverage management, to organising and promoting large concerts.
Today, hospitality is part of the tourism industry and is a major part of the serviced provided by restaurants, hotels and airlines. The goal is to make the customer feel welcomed, comfortable and satisfied. People who work in food, restaurant and travel industries, practise it by providing guests with quality food, drinks and entertainment. Hospitality and tourism is a multidisciplinary field that prepares students with the skills, knowledge and expertise required for management, marketing and operations positions in this expanding global industry. The UK tourism and hospitality industry is one of the most established in the world, with high standards of training and education that are widely respected and in demand. Undergraduate courses in hospitality and tourism typically include a period of
industrial experience, where students get the opportunity to put into practice the theory learned in the classroom. Employers also see great value in this work experience when considering graduates’ employability. Many programmes available in Malaysia through TNE allow students to specialise in one or more particular areas in addition to the general hospitality subjects. These can include: Leisure management Event planning Conference management Facilities Management Tourism Human Resource Management
Hospitality and tourism is a big business in Malaysia, attracting customers from all over the world. In spite of a global recession, malls, parks and hotels continue to be built. They will need suitably qualified staff to run them. As a graduate, you can go on to work in a wide assortment of other service establishments, ranging from restaurants and cafes to integrated resorts, casinos, country clubs, convention centres and even cruise ships.
You will develop your capabilities through the study of basic concepts, problem-solving, decisionmaking, theory and management applications. You will also acquire specialised skills within the industry
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