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ES Educationstars Ltd CH-8706 Meilen Switzerland

T +41 44 925 50 25 F +41 44 925 50 26 info@educationstars.com www.educationstars.com

Rate your agency Your feedback makes the difference! (This questionnaire can also be filled out online here: www.educationstars.com) Please answer the questions below. 1 = Bad/Poor and 10 = Excellent

Questions (please tick ý) 1. Info, Internet How was the internet presence?

2. Info, Brochure How was the quality of the brochures?

3. Consultation, Accessibility How were the opening hours?

4. Consultation, Quality How satisfied were you with the consultation?

5. Consultation, Offer Were you satisfied with the offer?

6. Consultation, Booking How easy was the booking process of the course?

7. Administration office, Accessibility Was the administration office easy to contact (by phone, mail)?

8. Administration office, Processing How good was the processing by the administration office?

9. Administration office, Travel documents How good were the travel documents?

10. Administration office, Additional services How good were any additional services?

11. Administration office, Journey If applicable: Were you satisfied with the journey (flight, train, car)?

12. Support, Stay How well did the agency support you in case of any problems?

13. Support, After stay support Did you get a questionnaire after your stay? Was the agency interested in your experience?

14. Over All, Price-performance ratio How good was the price-performance ratio?

15. Over All, Over All Impression How is the overall impression of your language stay?

© 2012 – ES EducationStars Ltd.

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ES Educationstars Ltd CH-8706 Meilen Switzerland

T +41 44 925 50 25 F +41 44 925 50 26 info@educationstars.com www.educationstars.com

Write your review: Title of your review:

Please comment on the agency (processing, booking, support):

Please fill out your personal information: ☐ Mr

☐ Ms

Your first name:

Your last name:

Your age:

Your profession:

Your country:

Your city:

Agency Name:

Branch:

Booking date:

E-mail address:

What do you want us to show on EducationStars.com: ☐ Your real first name or ☐ A nickname: Do you allow us to show your country, city, age and/or profession (please tick the ones you allow us to use ý): ☐ Your age ☐ Your profession ☐ Your city ☐ Your country I herewith confirm that I allow EducationStars to use all my given information in this questionnaire for the website www.educationstars.com and for all related blogs. I confirm that I really have booked a course through this agency and I certify that my rating and review corresponds to the facts. I am aware that the publication of fake reviews is a criminal offense and may be prosecuted. To give your rating more weight you can send us a course confirmation, invoice or certificate. Date: Signature: Please send the filled out questionnaire by mail or fax to: info@educationstars.com or +41 44 925 50 26

© 2012 – ES EducationStars Ltd.

EducationStars - Rate Your Agency  

If you booked a language course abroad or a language stay with an agency, you can rate the work of the agency with this questionnaire. Rate...

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