What to use instead of sir or madam
'Dear Sir Madam' is an antiquated salutation used to begin professional business emails. For several reasons, it should be avoided: First, in today's digitally connected world, determining who you're emailing is easier than ever. Second, the gender of the recipient may not be reflected in this greeting. Finally, it's a little hazy and sloppy. To learn more about the individual to whom you're sending an email, use LinkedIn, Google, or the company's website

These common letter greetings should be avoided because it is always preferable to address the letter to the recipient by name. There's a negligible reason not to know who you're writing to nowadays with the Internet.
But what if you've looked all over the Internet and still can't find anything? Then you're free to use greetings like "Dear Sir or Madam.", "dear madams", or "hi mam".
Even in such a situation, there are better options. Let's look at what's wrong with "Dear Sir Madam" and when each option should be used.
Is It Okay To Say "Dear Sir Or Madam"?
While "Dear Sir or Madam" is still an acceptable greeting, it has to be used with caution. Because it's an ancient convention. It might come across as stuffy, and individuals who don't identify as male or female may be upset by it hardly the best way to start your first meeting with a possible employer
Furthermore, utilizing this salutation can make you appear sluggish. If you look in the company's web directory or conduct a fast LinkedIn search, you should be able to get the recipient's name.
Even if you can't discover a name (and some organizations prefer to keep this information secret to shield their hiring managers from too excited applicants), you should be able to address a department or position name.
Using a generic welcome can make it look like you sent the identical cover letter to five different companies. This will make you appear insincere and create red lights in the recipient's mind, leading them to believe that you are not interested in the position
If you've done your homework and believe you are aware of your audience to avoid these traps, this greeting might be a good approach to start your letter if you don't know much about the person you're writing to. Simply said, you'll need to put in a little extra effort in the body of your letter to demonstrate that you completed your homework on the organization and position.
Why "Dear Sir or Madam" Shouldn't Be Used
1. It is lazy
You can look up practically anyone's name and contact information in the internet era. Spend some time on a company's website or LinkedIn page to get a sense of who you should contact
Send an exploratory email to the general company inbox commonly available on the "About Us" or "Contact Us" page if you ever need to send an email to the company's marketing manager but don't have their details.
Introduce yourself briefly and request the administrator's assistance in connecting you with the appropriate individual.
This technique will take a bit longer than mailing a direct but unaddressed email to the team or person that you're trying to reach, but it will also show that you're eager to understand who this individual is and how to address them properly.
This appeal for assistance is also more likely to receive a response than a prepared email titled "Dear Sir or Madam.", "Dear ma'am."
When submitting a cover letter or CV for a job, another common scenario is to use "Dear Sir or Madam." It can be difficult to figure out to whom you're sending your application, but that's no reason to just write "Dear Sir or Madam" or "Dear madams" and call it a day
Instead, tailor it to the department you're applying to or the prospective employer who will undoubtedly read it.
If you want to apply for a position in the Sales Department, for example, send your cover letter to "Dear [Company name] Sales" or "Dear Hiring Manager." These greetings are friendlier and less official, and they offer you a conversational, approachable first impression.
2. It's exclusive
"Sir" or "Madam" will not appeal to everyone. You never want to upset or assume a business associate's or peer's gender conformity. If you predict a contact's gender incorrectly, it will trigger red flags and jeopardize your ability to do business with them.
You've already demonstrated that you haven't taken the effort to learn who they are before you've even started telling them the purpose of your email. Why should people bother to listen to what you want to say?
Even if their email address or name leads you to assume one or the other of these welcomes would be acceptable, never presume your email receiver identifies with "Sir" or "Madam." Take out some time to know them, and use their name in your greeting if you know it.
3. It's a symptom of a larger problem
"Dear Sir or Madam" is frequently used in one of two scenarios, neither of which is hopeful. You either don't know the recipient's name or are sending them an email regardless, or you're sending bulk email and don't have the time or resources to personalize it.
These incidents are signs of a bigger outreach issue. Consider upgrading your outreach strategy if you don't know the name of your email receiver but still feel compelled to send them an email. Emailing someone you don't know is known as "cold email," and it's often frowned upon.
Take the time to discover who you're contacting, engage with them first by following and connecting with them on social media, and reap the benefits of "warm outreach" in the form of higher response rates and deeper relationships.
This is a bigger issue if you're sending bulk emails and don't have the time or resources to personalize your approach. According to a recent Experian study, transactional or triggered emails garner eight times more opens and generate eight times more money than bulk emails
Bulk email is also more prone to sending your emails to spam, even if they are non bulk. Many businesspeople have also discovered that mass emails are no longer working for them
Today's salesmen rely on personalized emails to get the attention of their prospects. Find out who you're contacting, what matters to them, and why they should care about what you're saying.
Hinders relationship-building
"Dear Sir or Madam" is the equivalent of starting an email with "Hello, I'm a stranger," or "You don't know who I am, however..." You don't want this to be the atmosphere you create for prospect outreach if you're a salesperson.
You want to be as comfortable and pleasant with them as possible, which involves doing your homework and getting to know them.
If you're contacting a business associate for the very first time, you should make the impression that you're proactive and interested in learning more about them.
If you're sending a cover letter or resume, your initial email should be one that distinguishes you from the herd, not "Dear Sir or Madam."
When you begin a letter with "Dear Sir or Madam," you're confessing that you don't know who you're writing to. To make a good first impression, get to know the person who will be receiving your letter. When you start out with such a chilly and distant hello, it's difficult to be approachable
"Dear Sir or Madam" used in a Cover Letter?
Although cover letters are more professional than emails, they follow some of the same guidelines, particularly if you're writing somebody for the first time. Regardless of the structure, maintain a formal tone while, as previously indicated, spending time researching the person to whom you are writing.
When possible, avoid using "Dear Sir/Madam"; it is one element of a cover letter that you can safely leave out. While not always improper, there are far better options if you want to make a positive first impression
"Dear Sir or Madam" in Emails
In emails, avoid using "Dear Sir/Madam." Writing an email with "Dear Sir or Madam" at the start feels much more out of place than starting a cover letter with "Dear Sir or Madam." When sending an email, it's better to address it directly to the addressee
We have discussed why you shouldn't write 'Dear Sir or Madam,' but how do you use that advice while writing an email, for example?
If you can't locate any information on the person, you're emailing, "To Whom It May Concern" may be suitable. It's polite, considerate, and welcoming
However, question yourself, "Who is the recipient of this message?" before using this greeting. Use "To Whom It May Concern" if the answer is "Anyone."
Why "Dear Sir or Madam" Falls Short
The issues with "Dear Sir or Madam" boil down to the following:
• It's cliched and sloppy. You have Internet access at all times. You should be able to find anything more precise than Sir or Madam on Google. You should be able to discover a specific department or post even if you can't find a specific name.
• It's out of date. Unless you're writing to someone at the Royal British Society, the receiver is likely to be perplexed as to how you arrived in 19th century Victorian England.
• It isn't gender neutral. It is not necessary for the recipient to identify as a Sir or Madam. In that situation, the reader hasn't even begun reading your letter, and you've already made a mistake
"Dear Sir or Madam" Alternatives
We have earlier discussed why you should avoid using "Dear Sir or Madam" during the Mad Men era, but you'll need something to replace it. So, what do you imagine it should be? Here are a few viable options:
"Dear [Job title]"
"Dear Customer Service Representatives" "Dear Recruiter"
"Dear Search Committee"
"Dear, [First name]." "Dear Hiring Manager"
"Hello, [Insert the name of the company]."
"Hello, [Insert team name]."
"Hi there"
"I hope this email finds you well."
"To Whom It May Concern."
The three magic components required for sending ethical, successful business emails are tact, effort, and time. Ensure that you give equal importance to every item of correspondence, no matter how minor or inconsequential it may appear
When to use "Dear Sir Madam" in an Email?
When it comes to email etiquette, it's crucial to use the proper salutation.
If your material is "pleasant and respectful in tone," for example, you will most likely greet someone with "Dear Madam" in an email.
Though there are exemptions depending on how professional you want to be, it's generally not a good idea for a daily business email.
Many people, however, use "Dear Sir or Madam" without intending to be disrespectful, despite the fact that this was once true.
When in doubt about whether the greeting may be perceived as dismissive, stick with the customary "Dear Sir or Madam." (However, we're confident you've already discovered the ideal substitute.)
Key Takeaways
While determining how to send a cover letter when you don't know the hiring manager's name can be difficult, here are some pointers:
Avoid using "Dear Sir or Madam" since it is impersonal, antiquated, and does not include both men and women.
Make a concerted effort to locate the hiring manager's name, as this is the best approach to address a cover letter.
If you're going to use it anyhow, use proper punctuation and capitalization, such as "Dear Sir or Madam" or "Dear Sir or Madam."
So there you have it! You can now move forward with the rest of your emails and cover letter.
Blog Source @ edgeCRM