SALES SUCCESS
H E A LT H A N D H Y G I E N E
Why the washrooms at work matter more than you think Everyone who works away from home needs access to a clean and pleasant washroom. And poor washroom provision can lead to a surprising number of complaints
O
ffice workers are
employees regard cleanliness as the
able to spend around 18 percent of their
more likely to
most important aspect of a good working
time improving cleaning performance and
complain about
environment, while 85 percent believe
quality. Yet they name cleaning quality as
the washrooms
the state of the washrooms reflects the
their number one priority.
than any other
cleanliness of the building overall.
aspect of their
Facility managers can reduce
MAKE ‘CLEAN’ A PRIORITY
workplace – which shows that employees
staff complaints and create a happier
Essity has launched the Tork Office
care very much about the state of
workspace by ensuring that the toilets
Hygiene Package™ in a bid to help
the toilets, says Lee Radzki from Tork
are clean and efficiently run at all times.
businesses improve staff satisfaction in
manufacturer Essity.
However, this can be a real challenge in
the workplace. This can be achieved by
today’s tough climate.
introducing smart hygiene solutions across
Gripes about the toilets account for more than 45 percent of office building
Supply chain issues, labour shortages,
the entire facility.
complaints, according to a recent Statista
sustainability legislation and a high staff
For example, Tork high-capacity
study. A second survey carried out in
turnover are making an already difficult
dispensers ensure that refills are always
2022 revealed that 86 percent of office
job even harder. Facility managers are only
readily available while the units are also
[20] NOVEMBER/DECEMBER 2023
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