DEALER SUPPORT MAY JUNE 2025 Digi issue

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Fresh Air, Fresh Ideas

Does anyone else find this time of year a little frustrating? We’re past the depths of winter, but not quite into the full swing of summer yet. It feels like one long in-between stage – a kind of seasonal limbo where everything blurs together and we’re just waiting for something to shift.

But maybe that’s exactly why now is the perfect time to reset. Try something new, rediscover an old passion, or just shake things up a little. For me, that means getting outdoors, reconnecting with my senses and focusing on my physical fitness – because a healthy body really does support a healthy mind. And that’s exactly what this issue is all about: connection.

This month, we’re exploring connection in all its forms - from physical wellness in the workplace to how sensory design can boost wellbeing and productivity. We spotlight the recent BOSS Netwalking event, a brilliant reminder of how the business supplies industry continues to come together. We also hear from Nigel Busby on why dealers must take charge of their digital presence, dive into the power of storytelling with Helen Colton, and catch up with Dealer Support regular, Steve Carter.

So, whatever this “in-between” season looks like for you, take an hour this week to connectwhether it’s picking up the phone, dropping by a local event, or booking a ticket to the next industry show. Because when it comes down to it, your network really is your net worth.

As always, we’d love to hear all about your success and to be inspired by stories of resilience and agility. Please do share all your news via LinkedIn and X @dealersupport.

Your Network is Your Net Worth

INDUSTRY

04 THE MONTH THAT WAS

The latest news from the workplace supplies industry

06 NEWS EXTRA: COMPANIES HOUSE

Understanding the new identity verification system

08 YOU’RE NEVER TOO OLD

Steve Carter talks about dancing to your own drumbeat

09 THE BENEFITS OF LCAS

Simon Weavers explains how transparency builds trust

10 CLICK IT: BEST OF THE WEB

The best of our recent digital articles from the Dealer Support website

14 SPOTLIGHT ON: NEONATAL CARE LEAVE

What you need to know about The Neonatal Care (Leave and Pay) Act

15 FILING WITH PURPOSE

Learn how Guildhall is supporting smarter physical filing

BUSINESS SUCCESS

16 THE DEALERS GUIDE TO DIGITAL PRESENCE

Nigel Busby on the importance of a strong digital reputation

How dealers can help craft workspaces that go beyond aesthetics 18 28

18 WHY STORYTELLING IS CRUCIAL

Helen Colton explores the use of storytelling as a powerful tool

LEADERSHIP

20 WHY YOUR NETWORK IS YOUR NET WORTH

It’s time to talk connections – how we make them and what they mean

GREEN AND ECO

24 ORGANIC ESSENTIALS FOR THE WORKPLACE

Discover organic alternatives to food, workwear and cleaning products

26 GREEN ON THE GO

Greener fleets begin with smarter vehicle care and maintenance

SALES SUCCESS

28 THE WORKOUT AT WORK

The products building a more active, health-conscious workforce

32 THE SENSORY EXPERIENCE

THE MONTH THAT WAS

Antalis Signs Agreement to Acquire Fortuna Digital Group

Antalis has announced that it has signed a binding agreement to acquire Fortuna Digital. This acquisition represents a key milestone in Antalis’ growth and innovation strategy, consolidating its solution portfolio and client network across the European continent. The agreement is subject to the satisfaction of customary conditions precedent.

Founded in 1990, Fortuna Digital has established itself as a regional leader as a supplier to the digital printing industry. With this acquisition, Antalis becomes a key player in the visual communication sector in this region.

“Antalis is delighted to welcome a new, experienced and talented team that has proven its ability to develop visual communications over the last few years.,” said Hervé Poncin, CEO of the Antalis Group. “This acquisition will allow us to expand our European presence to the Adriatics. It will also reinforce our cooperation with the best visual communication manufacturers. We are confident that this strategic investment will help us accelerate our growth while continuing to meet our clients’ needs with products and services that exceed their expectations.”

Integra and Office Friendly Merger Enters Final Stage

Integra Business Solutions and Office Friendly have confirmed that following the conclusion of tax and legal consultations, they have entered the final stages with shareholders to be able to complete the proposed merger. Subject to this and FCA approval, the ‘BLOC Group’ will be launched.

Since the initial announcement both groups have received an overwhelmingly positive response to the merger which presents significant opportunities for members and trade partners. Integra and Office Friendly look forward to further strengthening their proposition within the industry and the independent dealer channel. A further update will be provided in due course.

Exertis Supplies Announces MD Appointment

Exertis Supplies has announced the appointment of Matt Balcombe as its new managing director

The news follows the departure of Andrew Beaumont. The company extended its thanks to Andrew and wished him every success in his next chapter.

Matt brings over 20 years of experience in the distribution sector, having spent the past decade at Exertis, following an earlier ten-year tenure with a specialist distributor later acquired by the company. Most recently, he served as UK Transformation Director, working across multiple business areas to drive strategic change.

Brother UK Launches New Assessment Tool

Business technology solutions provider Brother UK has launched a new labelling self-assessment tool designed to help warehouse and logistics customers identify opportunities to streamline processes and boost efficiency. The tool features 11 questions and takes just five minutes to complete. Once submitted, businesses instantly receive a comprehensive report outlining their strengths, areas for improvement and practical advice on enhancing labelling processes.

Simon Brennan, senior business manager at Brother UK, said: “Labelling inconsistencies can cause serious issues for warehouse and logistics operations, from delivery mix-ups to lost time correcting errors. Research shows businesses lose up to £6,000 and 347 working hours per operator each year due to inefficient labelling, with every disruption costing up to 23 minutes in lost focus*.

=“I’ve been working closely with the Senior Leadership Team at Exertis Supplies since last autumn,” said Matt. “The team, the partnerships, and the reputation of Exertis Supplies in the channel are outstanding. I’m really looking forward to building deeper relationships with customers, vendors, and partners as we continue to grow and evolve.”

Resellers can direct their customers to the five-minute assessment here, helping them find out where their labelling setup stands and how they can start unlocking new efficiencies in the warehouse.

NEWS EXTRA

What Dealers Need to Know About Companies House Identity Checks

UK businesses are preparing for a major compliance update as Companies House introduces a new identity verification (IDV) systemthis article outlines what dealers need to know and the steps to take

Earlier this year, Companies House launched its official IDV service, giving individuals the option to verify their identity either directly via GOV.UK

One Login or through an Authorised Corporate Service Provider (ACSP). This marks a landmark moment in UK company law, bringing with it new obligations for millions of business stakeholders.

PART OF A BIGGER CRACKDOWN ON ECONOMIC CRIME

The IDV requirement forms a key part of the Economic Crime and Corporate Transparency Act 2023, which gives Companies House stronger powers to:

● Increase the accuracy of company records

● Deter the misuse of UK business structures

● Strengthen trust in the business environment

WHO NEEDS TO VERIFY?

Once the rules become legally enforceable later this year, identity verification will become mandatory for all company directors, individuals identified as People with Significant Control (PSCs), and anyone filing on behalf of a company. It is estimated that more than six million individuals will need to complete the verification process within the first 12 months of implementation.

WHAT BUSINESSES NEED TO DO NOW

To stay ahead of the curve, companies should begin preparing by:

● Identifying who needs to verify within the organisation (directors, PSCs, etc.)

● Registering for GOV.UK One Login if filings are managed in-house

● Working with an ACSP if outsourcing compliance

● Monitoring updates to track when the legal requirement takes effect

● Reviewing internal processes to ensure full compliance

● Failure to comply could lead to penalties or limitations on filing capabilities.

IMPACT ON SMALL BUSINESSES AND RESELLERS

Smaller businesses - particularly those without dedicated compliance teams - are likely to feel the impact of the new identity verification system more acutely than larger organisations. Navigating the changes may require additional time and resources, as well as potential support from third-party providers to ensure the process is completed correctly. Businesses may also need to adapt their internal procedures for handling filings and company updates. Despite these added responsibilities, the new rules represent a positive shift for the UK business environment by promoting greater accountability, reducing opportunities for fraud and fostering a more transparent and secure landscape for legitimate businesses to thrive.

Navigating the changes may require additional time and resources to fully understand and manage the IDV requirements

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You’re

Never Too Old

You’ve heard the saying about dancing to the beat of your own drum? This month, STEVE CARTER has been taking it literally…

Over the Easter break a young lad paid me a compliment (yes it happens occasionally) regarding a recent LinkedIn post I’d written. It was about me being asked to sit in and play the drums at a couple of gigs with a band many years my junior, despite not having played myself for 28 years.

FACING FEARS

I was told that what I had done to help them was brilliant and I felt very humbled by the comment. It made me reflect because originally, I had tried to come up with excuses why I shouldn’t play; too old, too rusty etc.

I now know that the real reason was fear, a fear that I wouldn’t be able to replicate what I could do nearly three decades ago. For various reasons I am so glad that I was

talked into playing. I proved to myself that if you are fortunate to be gifted with a talent, it doesn’t leave you.

I was also able to utilise a couple of other life skills! During one of the practice sessions, the lads were building a song and had reached the bridge. They were trying different things but not happy with what they were producing. It would have been easy for me to jump in and say what was needed, but I didn’t. Instead, I waited for

I had tried to come up with excuses why I shouldn’t play; too old, too rusty etc

them to try different things out, until they asked me for my thoughts. By taking what they had already done, I suggested to them a slight tweak. Immediately the singer beamed, and I knew that tiny bit of input had the desired effect.

IN THE RHYTHM

On the night of the gig, the youngest band member, a phenomenal 16-year old guitarist, was visibly quite nervous and told me as much. I remember being that age at my first gig and the nerves I had. I was able to tell him that nobody out there is here to judge you, they want you to do well. I also told him that the stage lighting will block the audience out and that when it comes to the last song of the night, he wouldn’t want it to end; I was right, he didn’t.

We all have something that we are good at and whatever it is, it will always be of benefit to somebody.

The Benefit of LCAs

Sustainability within business is now essential, but how do we know what is true or what is greenwashing?
SIMON WEAVERS, sales director at The Cheeky Panda, sheds some light on the topic

ccording to the Cambridge Dictionary, greenwashing is the behaviour or activities that make people believe that a company is doing more to protect the environment than it really is.

and future customers and stakeholders.

A Transparency has become a hallmark of brand trust

Having worked for sustainable brands for 10 years I have seen numerous companies bending the truth on packaging or advertising campaigns to make it seem their products or services are environmentally friendly without any real data to back up claims. Even if a product is misleading it can still take months or even years for this to be rectified.

Regardless of any ecofriendly and sustainable considerations the company has, if it gets caught for greenwashing the damage could be irreversible. Consumers are becoming more demanding when it comes to honesty and transparency and trying to dupe them will come at a cost. The business will lose the trust and confidence of existing

In 2011, a ruling from The Advertising Standards Authority (ASA) stated “Marketers must base environmental claims on the full life cycle (LCA) of the advertised product, unless the marketing communication states otherwise, and must make clear the limits of the life cycle.”

WHAT IS AN LCA?

Product Life Cycle Assessments (LCAs) are the best way to truly measure the environmental impact of a product throughout its entire life cycle, from raw material extraction to disposal. This is also referred to as ‘cradle to grave’. It is worth noting not all companies will report on this - some may call it ‘cradle to grave’ but not include delivery or disposal (which could be the largest part of their CO2 emissions).

Essentially an LCA provides a datadriven approach to identifying environmental hotspots across the entire product journey. By mapping energy consumption, greenhouse gas emissions, water usage and waste generation

at each stage, companies can share full transparency around the product life cycle.

This can also help shape the way a business can improve their processes using this as a framework to improve, much like B-Corp or EcoVadis certifications.

Transparency has become a hallmark of brand trust and LCAs provide a credible and science-based method to support environmental claims, helping companies avoid greenwashing and meet compliance standards. Sharing LCA findings can differentiate a brand in a crowded marketplace, turning sustainability into a competitive advantage.

CLICK IT CLICK IT

Dive into our latest round up of all the best bits from the Dealer Support website. From expert advice on business growth and strategy to top technology and surprising trends –get caught up on the ‘most clicked’ content from the last few weeks

DEALER SUCCESS

Forget Open Plan, Think Broken Plan

For businesses with larger working spaces, open plan office design has been a go-to for past few years. However things are changing, and a new trend is emerging that offers a balanced solution between open space and fully separated workstations. This approach is known as the broken plan concept and is one that dealers should know about

Immersive technologies include virtual reality (VR), augmented reality (AR), mixed reality (MR) and immersive virtual worlds (IVWs)

Why Dealers Should Embrace Immersive Tech

Technology evolves so quickly that yesterday’s concepts are becoming today’s everyday tools. For dealers looking to expand their tech offerings and position themselves as forward-thinking businesses, one of the biggest opportunities for 2025 is the growing market of immersive technology. But how can you effectively engage customers when the products sound like they belong in a science fiction movie?

Modern Twists on Traditional Team Building

Sometimes you need a little reconnection. Whether the team is celebrating a win or trying to get through a slump, engaging everyone in team activities can be a great way to refresh morale, analyse team dynamics and get everyone on the same page. But the word ‘teambuilding’ often invokes as much dread as it does excitement. Here are some modern twists on traditional team building

Why Climate-Positive Products Are the Next Big Thing

Are your customers looking to go a step further with the eco-products in their workplace? It might be time to explore climate-positive product options. While traditional environmentally conscious products are designed to minimise harm and reduce environmental impact, climate-positive products go beyond sustainability – they contribute positively to the planet

While net-zero aims to balance emissions with removals, climate-positive goes further by removing more greenhouse gases than are emitted

‘Professional communities like LinkedIn, Reddit, and industry-specific forums serve as key hubs for decision-makers seeking in-depth discussions’

The Art of Ethical Content Curation

Social media content curation goes beyond just being creative – it requires a commitment to ethical standards that foster trust and authenticity. In a world where online audiences are increasingly savvy, simply sharing eye-catching content isn’t enough. To truly resonate with followers and build a loyal community, your approach needs to be rooted in integrity

The Online Communities

Shaping Customer Engagement

For dealers and resellers, marketing isn’t about rigidly sticking to one tried-and-tested approach or constantly chasing the latest trend. It’s about adaptability – knowing when to stay the course and when to pivot. It’s about choosing the right communities and platforms to engage with the right audience

best bits and the most clicked content from www.dealersupport.co.uk

“Success usually comes to those who are too busy to be looking for it.”
Henry David Thoreau

BOOKS FOR YOUR NOTES

Notebooks, planners and diaries

As human beings, our thoughts are our most powerful tool. They come and go, passing us by in milliseconds. The trick is to become conscious of them, hold on to them and allow them to unfold.

SIGEL RE-UP

The sustainable way to take notes: no trees are felled during the manufacture of Re-Up. Instead, the paper is made of coffee husks and cotton scraps. Next level recycling and upcycling.

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SIGEL CONCEPTUM

SIGEL LINESCAPE

This is where colour comes into play. Mustardyellow accents paired with practical features and an unmistakable design. Linescape stands for note-taking at its most individual.

FSC-certified vegan

Enjoy all the advantages of Conceptum in the form of a cleverly designed business book that takes making notes to the next level – a wide range of features, a unique design and top quality for use in the professional sphere.

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FIND

JOLIE

For ladies only? Not at all! The Jolie notebooks and diaries with their high-quality cover finishes and numerous features have long since won the hearts of a large fan base.

FSC-certified, vegan

SIGEL

SPOTLIGHT ON

Navigating the Neonatal Care (Leave and Pay) Act 2023

The Neonatal Care (Leave

and Pay)

Act 2023 marks a pivotal shift in how employers support parents during one of the most vulnerable moments of their lives

The Neonatal Care (Leave and Pay) Act 2023 introduced important statutory rights for parents whose babies require neonatal care. The Act allows eligible employees to take Neonatal Care Leave (NCL) from day one of employment, with up to 12 weeks of Statutory Neonatal Care Pay (SNCP) for those who meet qualifying conditions. This leave is available in addition to other parental leave entitlements.

WORKFORCE IMPACT

For businesses where staff availability, seasonal demand and logistical operations are finely balanced, extended employee absences can have operational consequences, particularly during high-demand periods. Leaders must consider how to maintain service levels when key team members take leave.

POLICY DEVELOPMENT AND COMMUNICATION

It is essential that businesses implement a clear, up-to-date policy on neonatal care leave and pay. This policy should outline the statutory entitlements and clarify any enhanced provisions the company offers. Some employers may choose to go beyond the statutory minimums as part of their broader commitment to employee wellbeing and talent retention. Any enhancements should be communicated clearly to avoid misunderstandings and ensure consistency.

TRAINING FOR MANAGERS AND HR TEAMS

The Act introduces new administrative and procedural requirements, including notice periods and rules that vary depending on when leave is taken.

Features include the extension of redundancy protections

Managers and HR teams need to be familiar with these provisions to respond effectively to employee requests. Training should be provided to help teams understand eligibility criteria, distinguish between Tier 1 and Tier 2 leave, and follow the correct procedures. Including this training as part of broader family leave education can ensure a smooth implementation.

REDUNDANCY PROTECTIONS

A significant feature of the new legislation is the extension of redundancy protections. If an employee is on NCL or has taken at least six consecutive weeks of neonatal care leave and remains within 18 months of the child’s birth or adoption, they are entitled to be offered a suitable alternative vacancy if redundancy arises.

MOVING FORWARD

The Neonatal Care (Leave and Pay) Act represents a major development in family leave rights and reflects a growing societal recognition of the challenges faced by new parents. For leaders in the workplace supplies industry, the implications extend beyond compliance. There is a real opportunity to show proactive leadership by supporting employees and ensuring policies are up to date.

Filing with Purpose: How Guildhall Supports Smarter, Greener Workplaces

In an increasingly digital world, the value of physical filing is often underestimated. Yet for many workplaces, the need for tangible, reliable organisation remains as strong as ever

aper-based systems offer clarity, immediacy and peace of mind – qualities that digital platforms sometimes lack in high-pressure environments. Guildhall, a trusted brand under ExaClair Ltd. (Exacompta Clairefontaine), has been proudly UK-made for years, delivering everyday solutions that perform where it matters most.

PRELIABLE AND FUSS-FREE

From a school administrator sorting term reports to a legal assistant archiving sensitive case files, Guildhall products quietly power busy workplaces. Document wallets, transfer files and square cut folders are engineered with purpose – reinforced spines, high-capacity formats, durable materials and colour-coded designs come together to create filing systems that hold their own against the demands of daily use. These tools are built for professionals who need structure without fuss.

PRESERVING AND PROTECTING

And it is not just the present Guildhall protects; it is the future too. Many products meet the highest archival standards, certified to DIN 6738 and ISO 9706.

That means documents can be preserved for up to 50 or 100 years, making Guildhall a trusted partner for those dealing with longterm records and regulatory compliance. According to ARMA international, effective filing can improve workplace productivity by up to 30%. A well-organised system can also reduce stress and save employees up to four hours per week. With 96% of office workers preferring paper over digital formats, and poor filing systems potentially reducing productivity by more than 21%, how we file matters as much as what we file.

Guildhall’s strength also lies in its British manufacturing roots. With shorter lead times, consistent product quality and reduced transport emissions, it supports a smoother supply chain. ExaClair Ltd. maintains a 98% service rate across the range, thanks to finely tuned warehousing and fulfilment operations.

SUSTAINABLE STATIONERY

Sustainability is another area where Guildhall stands out. Many products are made from recycled materials and carry either FSC certifications (FSC - C002321) or the Blue Angel accreditation. With 65% of schools now prioritising sustainable stationery, eco-conscious design is no longer a bonus – it is a necessity.

These tools are built for professionals who need structure without fuss

More than just stationery, Guildhall represents long-term thinking: smart, sustainable and dependable filing for professionals who expect more from the basics. Built in Britain and trusted across sectors, Guildhall continues to set the standard for physical organisation in a digital age. This is a sponsored article, brought to you by ExaClair Ltd. For more information or to better your office filing, contact sales@exaclair.co.uk

The Dealer’s Guide to Building a Smarter Digital Presence

Want to know how to give your business’s digital reputation a boost? It’s easier than you might think! NIGEL BUSBY, director of InControl Marketing Group, explains more

When you hear the word “reputation,” what comes to mind? Is it how your customers perceive you? How your local community views your business? Or is it about how you stack up against competitors? Reputation can mean many things, but one aspect that’s often overlooked is your business’s digital reputation.

WHAT EXACTLY IS YOUR DIGITAL REPUTATION?

It’s important to understand that your online reputation and digital reputation are distinct. Your online reputation refers to how people perceive, interact with and respond to your online presence. On the other hand, your digital reputation is the overall digital footprint you create through everything you say and do online. As Nigel Busby, director of InControl Marketing Group, points out, many dealers still don’t fully recognise the significance of their digital reputation or how to effectively manage it.

“A lot of the dealers we talk to don’t realise they even have a digital reputation or the impact it can have, but it’s something they need to be aware of,” said Nigel. “There are some significant changes on the horizon

that could directly affect how your dealer business is rated online, and it’s easy to make mistakes if you’re not informed about what to do and what to avoid. For example, changes are being implemented that will penalise businesses that consistently send emails to recipients who don’t open them, which could harm your online presence.”

MANAGING YOUR CUSTOMER DATA

A key element in this is better management of customer data, an area where dealers may struggle due to time and resource limitations. However, Nigel emphasised that when it comes to engagement, quality trumps quantity. “We often see dealers holding onto unresponsive customers in their lists. By updating and cleaning those lists to only include engaged customers, you’ll send fewer emails but see a higher level of engagement.”

Understanding your digital reputation can provide valuable insights that help dealers refine their marketing strategies and avoid spending time on areas that aren’t driving meaningful activity. Nigel pointed out, “You need to ask yourself how you’re measuring your efforts – or if you’re measuring them at all. Are you regularly reviewing your data and clickthrough rates? Do you know who’s engaging with your content and what they’re opening?”

SUPPORTING THE INDUSTRY

Nigel further explained how InControl is rolling out new tools and resources to help dealers better manage their content. “We’ve seen how easily these tasks can be overlooked or pushed aside when businesses are under pressure. To help with this, we’ve added new features to our suite of tools. For instance, we’re now integrating social media with email sequencing to enhance engagement, and we’re introducing tags for vertical markets to better track customer preferences and behaviours. One of our most significant initiatives has been the creation of a self-serve industry asset library, which we’re opening to dealers who may not be part of ICM but are using their own platforms.”

While managing a digital reputation might seem like a lot to consider, dealers can take simple, effective steps to enhance their digital presence by being more strategic with their outreach. Nigel explained, “If dealers put more thought into their digital activity and avoid common mistakes like sending unwanted emails, they can significantly improve their digital reputation. The key is being relevant and targeted. When you focus on that, you’ll see better open rates, fewer unsubscribes, and overall better performance. It’s all about making sure your messages reach the right people at the

Many dealers still don’t fully recognise the significance of their digital reputation or how to effectively manage it

right time. This is something dealers need to learn about, because it’s not always clear where to start.

By getting a better handle on your digital footprint, engaging with customers the right way and using the right tools to fine-tune your approach, dealers can build a stronger and more positive online presence. And for those who need a little extra support, Nigel and InControl Marketing Group are making improving your digital reputation easier than ever.

Why Storytelling Is Crucial in the Business Supplies Market

Standing out is no longer just about price or productit’s about connection. In this article, HELEN COLTON explores why storytelling is a powerful tool for resellers

In today’s hypercompetitive market, resellers like yourselves face the constant challenge of standing out in a sea of similar offerings. Price, speed and service matter, but increasingly, these are no longer differentiators, they’re expectations. What truly sets successful resellers apart is the ability to tell a compelling story.

MORE THAN A BUZZWORD

Storytelling isn’t just a marketing buzzword; it’s a strategic tool. For resellers, storytelling adds context, personality and purpose to what could otherwise be a transactional relationship. It helps humanise your brand, builds trust and creates emotional engagement, something that’s often lacking in traditional B2B sales cycles.

A powerful story resonates beyond a sales pitch. It could be the origin of your company, your mission to support sustainable procurement, or the lengths

you go to ensure next-day delivery, even in remote areas. These stories build a deeper connection with customers, especially in the UK, where buyers often value transparency, authenticity and shared values.

Moreover, storytelling helps articulate value in a way that facts and figures alone cannot. For instance, instead of just listing eco-friendly business supplies products, you could share your journey of a client who reduced their carbon footprint by switching to greener supplies. This narrative is far more persuasive than simply stating product specifications.

BRINGING VALUE TO LIFE

In the UK business supplies market, where brand loyalty can be hard to win and easily lost, stories help with retention too. Sharing customer success stories, internal staff stories, or behind-the-scenes insights into operations can reinforce why clients chose you in the first place, and why they should stay.

Effective storytelling also enhances differentiation. While competitors may

While competitors may offer similar catalogues or price points, not everyone can replicate your story

offer similar catalogues or price points, not everyone can replicate your story. Whether it’s a legacy of family ownership, innovative logistics tech, or a passion for local sourcing, your story becomes a competitive asset.

In short, storytelling in B2B is not fluff, it’s function. It’s the glue that binds product, people and purpose into a brand that not only attracts attention but earns loyalty. As the market becomes more commoditised, the brands that win will be those who speak not just to the needs of a business, but to the hearts of the people behind it.

Efficient hygiene Efficient business

Discover how Tork sustainable hygiene solutions for offices help free up your cleaners’ time, reduce complaints and improve efficiency. Better hygiene for better workplace satisfaction

Why Your Network is Your Net Worth

It’s time to talk connections. How we make them, how we strengthen them and what they mean for the workplace supplies industry

Whether you’re forming relationships within your industry, engaging with your local community, or tapping into broader networks, the surface-level benefits are clear: improved communication, resource sharing, collaboration, and a more cohesive business ecosystem. But beneath the surface lies a richer, more transformative set of advantages.

CONNECTIONS, CONVERSATIONS AND CLARITY

Connecting with others brings in new perspectives. It challenges assumptions and introduces businesses to different ways of thinking. But the value of these connections is never more evident than during times of uncertainty or industry-wide hardship. Markets shift, trends evolve, and unforeseen challenges - economic downturns, supply chain disruptions, global crises - can test

It’s so much easier to do business when you know what makes a person tick

even the most established businesses. Shared knowledge, pooled resources and a collective voice can make a powerful difference - not just in surviving tough times, but in adapting and emerging stronger.

The business supplies industry has experienced a tumultuous few years. From global supply chain disruptions and raw material shortages to fluctuating demand and rapid shifts in workplace dynamics, the landscape has changed dramatically. The rise of remote and hybrid work models, inflationary pressures, and evolving customer expectations have added further complexity to an already challenging environment.

For many in the industry - especially small to mid-sized suppliers and distributors - these changes have meant navigating unfamiliar terrain, often with limited resources and razor-thin margins. In times like these, being connected isn’t just helpful; it’s vital.

READY TO CONNECT?

If building your connections and getting more involved in the wider industry is on your to-do list for this year, there has never been a better time to start as the workplace supplies industry moves into the summer season of events, shows and meet ups. Here are three important steps to take to get you started:

THE FACTS AND FIGURES

78%

of business professionals consider in-person connections as the best opportunity for networking

28%

of executives report that 28% of their business comes from networking, indicating that halting networking activities could result in a significant loss of business

74%

of B2B event organisers report a positive ROI at least six months after hosting a virtual event

96%

of small business owners agree that local communities support businesses that engage with them, highlighting the reciprocal nature of community involvement

FIND

YOUR NETWORKING GROUPS AND CHAMBERS

Become a member of local business groups, networking organisations or dealer groups. These platforms provide structured ways to connect, promote your services and stay in the loop on local business trends.

APPOINT A NETWORKING CHAMPION

Designate someone within your team to take ownership of networking and relationshipbuilding. This could be a marketing lead, business development manager, or a team member with a natural talent for connecting. Make networking part of their KPIs - treat it like a measurable business function, not just a side task.

Executives report that 28% of their business comes from networking

COLLABORATE ON COMMUNITY AND CHARITY INITIATIVES

Look for opportunities to partner with other businesses on local charity drives, fundraisers, or community improvement projects. These events are low-pressure but high impact, creating goodwill and genuine relationships beyond a sales agenda.

BOSS NETWALKING EVENT

On Friday 11th April, the BOSS Midlands Committee held their ‘netwalking’ event in support of the BOSS Business Supplies Charity - raising an impressive £1,500 for the cause. The event brought together professionals from across the workplace supplies industry for a scenic hike up the Wrekin in Shropshire, combining fresh air and fundraising with a valuable opportunity to connect, collaborate and strengthen industry relationships.

James McKeever, BOSS Midlands Committee chair said: “What a brilliant day we had at our Netwalking event up The Wrekin. The sun was shining (hottest day of the year, no less!), the vibes were high, and the company was nothing short of exceptional.

We were genuinely blown away by the support – amazing people, amazing conversations and amazing energy from start to finish. Events like this only work because of people – the ones who show up, bring great energy and lean into what we’re building here at BOSS Midlands. It’s more than just networking – it’s community, collaboration and a bit of cardio all rolled into one.

We’re already cooking up plans for our next two events, so keep your eyes peeled – dates and details will be hitting your inboxes in the coming weeks.”

Tim Beaumont, managing director, Nemo Office Club told us why events like the one hosted by BOSS Midlands make a real difference in the industry.

“It was a great event and good to spend quality time with others from the industry discussing topical issues. The hill was tougher than expected but it gave us something to think about while chatting! In the current climate, collaboration and working closely with all levels of the channel is vitally important.

Netwalking allows you time to get to know people in a way that most networking events don’t. I encourage others with the business to promote these events and articles like this to highlight the benefits. We are in this together and knowing the individuals better can only help. There is a balance to be found between virtual and in person connections. Online has huge benefits, but there’s nothing like struggling up a hill together to make human contact more meaningful. Understanding people is the key to successful collaboration. It’s so much easier to do business when you know what makes a person tick.”

Andrew Tsierkezou, brand consultant, Bluesky T LTD explained how both virtual and in-person connections are vital for business growth.

“In my 25 years in the industry, who you know, who you can pick up the phone and talk to, who you can interact with and making new connections is essential in supporting my existing business, my future business and my networking circle. It enables my business to grow. Absolutely there is a balance to be found between virtual and in-person connections. Both are essential. Since 2020, my virtual connections have grown significantly which has been useful from a business and networking perspective. That said, a significant number of the strongest connections that I have were developed in person. I always look forward to meeting any of my (initially) virtual connections in person at events. It’s always good to properly put a face to a connection. Meeting people, introducing new people to attend industry events is the life blood of making new connections. I always like to think you never know where a new relationship might lead today or tomorrow. Knowing more people is key. Who you know could be a new business opportunity you didn’t see coming.

Organic Essentials for the Modern Workplace

Organic products aren’t just about food - they’re a powerful way for businesses to embrace sustainability and make a lasting impact on the environment

When you talk to customers about ‘organic’ products, chances are they immediately think about food. However, organic options extend far beyond this, encompassing a wide range of categories, including clothing, furniture and health and hygiene products.

Many businesses may not even realise that organic alternatives exist for everyday workplace essentials, from office snacks to cleaning supplies. Dealers play a crucial role in helping customers make simple, convenient switches by educating them on the benefits of organic products and how they differ from other environmentally friendly options.

WHAT DOES “ORGANIC” REALLY MEAN?

Organic products are grown and produced without synthetic chemicals, pesticides, or genetically modified organisms. Unlike conventional alternatives, organic items support healthier ecosystems by reducing the use of chemicals that contaminate air, water and soil.

HOW DEALERS CAN HELP BUSINESSES MAKE THE SWITCH

Clarify the Difference While both organic and eco-friendly products support sustainability, they are not the same. Organic products are defined by strict agricultural and production standards that eliminate synthetic chemicals and GMOs. Eco-friendly products, on the other hand,

Businesses are more likely to adopt organic alternatives if they are convenient to source

focus on reducing environmental impact through energy efficiency, recycled materials and waste reduction. A product can be ecofriendly without being organic, and vice versa. Dealers should guide businesses in understanding these distinctions to make informed purchasing decisions.

Position Organic as a Statement of Intent By switching to organic options, businesses send a clear message about their commitment to sustainability. This can be a key differentiator for companies looking to enhance their corporate social responsibility (CSR) initiatives and appeal to eco-conscious clients and employees.

Make Organic Options

Easily Accessible Businesses are more likely

MOST POPULAR NON-FOOD ORGANIC PRODUCTS

● Lotions, soaps and handwashes

● Dish soaps, detergents and cleaners

● Organic textiles and soft furnishing

● Organic teas and coffees

to adopt organic alternatives if they are convenient to source and integrate into daily operations. Dealers should curate a selection of high-quality organic products, bundle them into workplace wellness packages and offer guidance on implementation.

Share The Bigger Picture Switching to organic products in the workplace not only benefits employees but also contributes to larger environmental goals. By choosing organic, businesses can play an active role in supporting cleaner air, water and soil while promoting sustainable practices. By bridging the gap between awareness and accessibility, dealers can help businesses take meaningful steps toward sustainability - one organic choice at a time.

FGreen On The Go

THE IMPACT OF SUSTAINABLE VEHICLE MAINTENANCE

Regular vehicle maintenance is one of the simplest ways to improve fuel efficiency. Studies show that properly inflated tires alone can improve fuel economy by up to 3%, while reducing excess weight can increase mileage by 1% per 100 pounds removed. Additionally, reducing aerodynamic drag - such as limiting the use of roof racks - can improve fuel efficiency by up to 8% on motorways. By providing businesses with the right tools and knowledge, dealers can help them make small but meaningful changes that contribute to lower costs and reduced carbon emissions.

CLEANING AND CAR CARE

Sustainability on the move is about smart vehicle care and eco-conscious choices that enhance efficiency and drive businesses toward a greener future or businesses with fleet vehicles or employees frequently on the road, sustainability begins with smarter vehicle care and maintenance. A well-maintained vehicle runs more efficiently, reducing fuel consumption, emissions and overall environmental impact. While upgrading to greener, low-emission vehicles is the ultimate goal, many businesses need a practical, costeffective bridging solution as they transition. This is where workplace supplies dealers play a vital role - not just as suppliers, but as trusted advisors guiding businesses toward sustainable travel practices with eco-friendly vehicle accessories, maintenance products and efficiency-boosting solutions.

Traditional car cleaning products often contain harsh chemicals that can wash into waterways and harm ecosystems. Dealers can offer businesses biodegradable, non-toxic cleaning sprays, wipes, and shampoos that keep vehicles spotless without compromising the environment. Vehicles endure wear and tear from seasonal conditions, making ecoconscious maintenance kits essential for safer, more efficient driving year-round. These kits can include plant-based, nontoxic de-icer, which prevents ice buildup without harming the environment, as well as refillable windshield washer fluid, allowing businesses to reduce plastic waste by using concentrated formulas mixed with water.

Additionally, reusable microfiber cloths offer a sustainable alternative to disposable paper towels, effectively trapping dust and dirt while being washable and long-lasting. By incorporating these environmentally friendly solutions, businesses can maintain their vehicles while minimising their ecological footprint.

DRIVER SAFETY AND PREPARATION

A well-prepared driver is both safer and more efficient, and businesses can enhance sustainability by equipping employees with eco-friendly emergency kits. Dealers can supply rechargeable LED flashlights, which eliminate the need for disposable batteries and reduce hazardous waste, as well as solarpowered phone chargers, allowing employees to power their devices without draining their

Excess weight leads to higher fuel consumption, making it essential for businesses to streamline what they carry

car battery or increasing energy consumption. Additionally, compact reusable first-aid kits offer a sustainable alternative to traditional single-use plastic-wrapped supplies, enabling businesses to invest in refillable, long-lasting medical essentials while reducing waste.

MONITORING AND SENSORS

Optimising fuel consumption is essential for more sustainable driving, and workplace supplies dealers can help businesses achieve this with practical accessories that reduce environmental impact. A fuel economy monitor, for instance, provides real-time data on fuel usage, allowing drivers to make informed adjustments for greater efficiency. While most modern vehicles come equipped with built-in monitoring systems, aftermarket options are available for older models - an often-overlooked solution that gives businesses valuable insight into fuel consumption until they are ready to upgrade their fleet.

In addition to fuel monitors, businesses can invest in GPS-enabled speed sensors, which encourage smoother driving by alerting users to excessive speeds that waste fuel and increase emissions. Similarly, tire pressure monitoring systems (TPMS) ensure proper inflation

levels, improving fuel efficiency and reducing tire wear, ultimately cutting down on waste. Dealers can also supply dashboard-mounted eco-driving assistants, which provide real-time feedback on acceleration, braking and gear changes to help drivers adopt more efficient driving habits.

LIGHTENING THE LOAD

Excess weight in a vehicle leads to higher fuel consumption, making it essential for businesses to streamline what they carry. Dealers can guide customers toward smarter transport solutions, such as lightweight, collapsible and space-saving accessories that improve fuel efficiency while maximising storage capacity. Encouraging businesses to clear out unnecessary items from trunks and back seats helps reduce strain on the engine. Additionally, instead of bulky, rigid storage options, dealers can recommend foldable cargo carriers, compact storage bins and lightweight travel accessories that allow more to fit into a single vehicle without adding unnecessary bulk. Roof racks and carriers should only be used when absolutely necessary, as they create wind resistance and force the engine to work harder. By opting for flexible, space-efficient alternatives, businesses can transport more with fewer trips, cutting fuel costs and reducing their overall environmental impact.

By making small, thoughtful changes to vehicle maintenance, storage, and driver habits, businesses can cut costs and reduce their environmental impact while working toward greener fleets. Dealers have an opportunity here to be more than just suppliers - they can be sustainability partners, helping businesses drive smarter, cleaner, and more efficiently.

The Workout at Work

As trends increasingly shift towards prioritising fitness in the workplace, now is the perfect time for businesses to foster a more active, health-conscious workforce

It’s time to lace up those trainers and pull out the sweatbands. With lighter mornings, longer days and the promise of warmer weather, there’s no better time to get moving and embrace an active lifestyle. Whether you’re a longdistance runner, an occasional stroller, or just enjoy some gardening, incorporating more movement into your day can significantly boost your focus, overall wellbeing and physical health.

However, for businesses aiming to encourage their teams to get active, it’s crucial to provide the right environment and equipment. It’s not just about motivating employees - it’s about meeting the diverse needs of the workforce with thoughtful solutions.

Studies show that regular physical activity in the workplace can improve productivity by as much as 15% and reduce stress levels, making it an essential part of a balanced work routine. In fact, a survey by the World Health Organisation found that employees who are physically active tend to report higher levels of job satisfaction and better mental health outcomes.

From providing under desk fitness equipment to recovery spaces to cool down, here’s how dealers can help businesses to get up, get active and get motivated to move more.

PROVIDING THE RIGHT EQUIPMENT

Incorporating movement into the workday may not always feel natural, especially in jobs that are primarily desk-based. However, it is becoming increasingly essential to encourage physical activity as part of a healthy work routine. For many businesses, especially those with static roles, it’s important to find solutions

that allow employees to stay active without disrupting their workflow. Products like underdesk treadmills, cross trainers and exercise bikes offer great solutions, allowing employees to stay active while still working.

However, when recommending these products, dealers should guide customers to consider key factors, such as noise levels. Some machines can be noisy and disruptive. Therefore, dealers should encourage customers to select quieter, more efficient models, ensuring that employees can engage in physical activity without disturbing their colleagues or affecting productivity.

It’s important to find solutions that allow employees to stay active without disrupting their workflow

In addition to considering noise, it’s crucial to make sure that physical activity options are inclusive for all employees, particularly those with varying levels of mobility. For example, products like compact elliptical trainers that allow for low-impact movement, can be perfect for individuals who may not be able to engage in highintensity workouts or have limited mobility.

Another key consideration are spacesaving solutions, especially for businesses that operate in shared or small spaces. Products that fold away or have a compact design can be ideal for these environments. Foldable under-desk treadmills or compact, collapsible exercise bikes are perfect for shared office spaces, where the equipment can be stored away when not in use. Additionally, adjustable standing desks can be paired with simple but effective stretching equipment, like resistance bands or yoga mats, which take up minimal space yet offer employees a chance to stretch and stay active during the day.

CREATING THE RIGHT SPACES

No one wants to feel hot, sweaty and uncomfortable while working. Whether employees are engaging in physical activity during the workday, taking a brisk walk at lunchtime, or using in-office exercise equipment, having a dedicated space to cool down, freshen up, and change is crucial to encouraging them to stay active. By offering a well-designed space for these activities, businesses can promote a culture of wellness and make physical activity more accessible and appealing to employees.

A thoughtfully designed cooling-off area can make a significant difference in helping employees feel comfortable and motivated to be more active. These spaces should include storage for clothes, shoes and gym equipment, allowing employees to easily change into workout gear or store personal items without cluttering their workspace.

In addition to storage, hygiene facilities are another important consideration. Offering clean and convenient spaces for employees to freshen up after physical activity can greatly improve their overall experience. Dealers can recommend products such as portable shower units, vanity stations with mirrors and hand sanitising stations that can be easily integrated into the office environment. These additions help maintain a high standard of cleanliness and hygiene, giving employees the confidence to engage in physical activities without worrying about feeling uncomfortable afterward.

Water stations are also essential for encouraging hydration, especially after exercise. Dealers can suggest installing easily accessible water coolers, hydration stations, or water bottle refill stations in key areas around the office. Having readily available water encourages employees to stay hydrated, especially when they’re active throughout the day.

SUPPORTING

INDIVIDUAL PREFERENCES

Everyone’s energy levels fluctuate throughout the day, and individual fitness goals vary widely. While some employees may prioritise physical fitness and intense workouts, others may be more focused on wellbeing, preferring quieter, more restorative activities. Recognising these differences is key for businesses aiming to create a wellness-oriented environment that supports a range of employee needs.

A great way to accommodate these varying needs is by incorporating quiet, private spaces where employees can engage in activities such as stretching, yoga, or meditation. Dealers can help businesses enhance their workspaces by recommending flexible solutions such as moveable partition walls, which can easily create private zones in open break areas or communal spaces.

Having a dedicated space to cool down, freshen up and change is crucial to encouraging employees to stay active

These partitions allow companies to quickly adapt spaces for specific activities. Additionally, the design and ambiance of these spaces are crucial to fostering a sense of tranquillity. Soft colours, such as muted greens, blues and neutrals, can create a calming atmosphere that promotes relaxation and mental clarity. Subtle lighting, like dimmable LED lights or natural light filters, can also enhance the mood of the space.

For a comprehensive wellness environment, businesses can go a step further by integrating soundproofing solutions, such as acoustic panels, to minimise noise disruption. This allows employees to engage in mindful practices, focus on their breathing and refocus.

While not every employee may be eager to dive into a workout during the workday, providing options is key. It’s about creating an environment where employees feel supported in prioritising their health, whether through physical activity or having access to spaces that foster wellbeing. In fact, trends in employee wellness are on the rise, with 65% of companies globally now investing in health and wellness programs, according to a recent study by Global Wellness Institute. By offering employees access to wellnessfocused spaces and equipment, businesses can cultivate a culture of care and wellbeing that ultimately leads to happier, healthier and more productive teams.

WHAT ARE THE MOST POPULAR PHYSICAL ACTIVITIES AT WORK?

● Walking ● Running ● Cycling ● Yoga ● Zumba ● Ping Pong ● Stair Climbing

RICOH Scanning Solutions

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The Sensory Experience

Workplace design isn’t just about aesthetics - it’s about crafting a sensory experience that influences how employees think, feel and perform every day

hen we think about workplace design, we often focus on the visual aspects - branding, aesthetics and layout. However, the sensory experience extends far beyond what we see. It involves how we interact with our surroundings through sight, sound, touch, taste and smell, all of which play a crucial role in how employees feel, focus and perform.

WOur senses are deeply connected to our brain functions, often in ways we don’t consciously recognise. For example, the link between scent and memory is well-documented in scientific research. Studies have shown that memory performance can be significantly enhanced using ambient odours, meaning certain scents can boost recall and cognitive function.

WHAT IS SENSORY PROCESSING?

At the heart of the sensory experience is sensory processing, the way our brains receive and interpret information from the environment. This instinctive process helps us navigate the world by analysing external stimuli through our senses. While much of the discussion around sensory processing has focused on conditions like sensory processing disorders, which can make it difficult for individuals to regulate their responses to stimuli, the reality is that sensory input is important for everyone.

UNLOCKING THE FULL POTENTIAL OF EMPLOYEES

For companies looking to maximise the impact of the sensory experience, the key is creating a balanced, multi-sensory approach to the workplace. Dealers can go beyond the purely visual aspects of office design by helping customers to incorporate elements that engage all five senses. By rethinking how we use sound, scent, touch, light and taste in the workplace, businesses can create a better training experience, boost employee retention, or leave a lasting impression on visitors.

Our senses are deeply connected to our brain functions, often in ways we don’t consciously recognise

FRESH AND CLEAN: SCENTS AND SMELLS

As we’ve already explored, scent has a profound impact on information processing. This connection is rooted in the olfactory bulb, the part of the brain responsible for processing smell. The olfactory bulb deciphers scent signals from the nose and transmits them to nearby structures in the brain, collectively known as the limbic system. This region plays a significant role in emotion, mood and memory.

In the workplace, scent plays a crucial role in shaping the overall atmosphere. The right ambient smells can create a welcoming, relaxing, and focused environment, while overpowering or artificial scents can be distracting and unpleasant. Businesses seeking to enhance their spaces should focus on subtle, natural scents that complement the environment without overwhelming the senses. Scents that convey cleanliness and freshness, such as clean linen, fresh air and subtle florals, can create an inviting atmosphere.

Another effective way to introduce ambient aroma is by installing self-service espresso machines in reception areas.

Another natural approach to improving air quality and introducing subtle fragrance is the addition of air-purifying plants such as jasmine or gardenia. These plants not only freshen the air but also provide a mild, pleasant aroma that helps maintain a productive work environment.

While scent can be a powerful tool in enhancing the workplace, it is important to avoid harsh, artificial, or overpowering fragrances. Strong synthetic scents can be distracting, irritating, and even cause headaches for sensitive individuals.

A MATTER OF TASTE

It’s no secret that the food we eat has a direct impact on brain function, energy levels and overall productivity. According to research by the British Nutrition Foundation, dehydration alone can lead to a 10% decline in cognitive performance, while a lack of proper nutrition is linked to increased fatigue and lower productivity levels. Given that employees spend a significant portion of their day at work, it’s essential to create an environment where making healthy food and drink choices is effortless.

One of the simplest yet most effective ways to enhance workplace wellbeing is by ensuring that healthy snacks are readily available.

Studies show that employees who consume a balanced mix of protein, fibre and healthy fats experience fewer energy crashes and maintain better concentration throughout the workday. Providing easily accessible, cold, and filtered water stations throughout the office encourages employees to stay hydrated, while herbal teas offer a warm, caffeine-free alternative for those looking to stay refreshed without relying on coffee.

Beyond the food and drink itself, the design of workplace eating areas and kitchens plays a key role in shaping employees’ sensory experiences. A well-lit, clean, and inviting breakroom can encourage employees to step away from their desks and take mindful breaks.

Ultimately, improving the sensory experience around food in the workplace isn’t just about offering healthier options - it’s about making nutritious choices easy, appealing and integrated into the company culture.

WHITE NOISE, SOFT SOUNDS AND BACKGROUND MUSIC

A well-designed sound environment is essential for a productive and engaging workplace. Research consistently shows that listening to music - regardless of genre - can help lower cortisol levels, the hormone responsible for stress. A study by the University of Miami found that employees who listened to music while working completed their tasks faster and came up with better ideas than those who worked in silence. Additionally, research from Cambridge Sound Management indicates that moderate background noise can enhance creativity by up to 35%, demonstrating the profound impact of a well-curated workplace soundscape.

To strike the perfect balance between sound and productivity, businesses need the right tools. One of the most effective ways to incorporate music into the workplace while respecting individual preferences is through noise-cancelling headphones. Advanced models even support multi-user connectivity, enabling team members to collaborate through shared playlists without causing distractions. This solution is particularly beneficial for open-plan offices where personal audio choices vary widely. For shared spaces such as reception areas, break rooms and meeting rooms, smart audio systems offer a seamless way to introduce background music. Dealers can guide businesses in selecting sound systems that fit their specific needs, ensuring ease of control and integration with existing office technology.

While sound can be a powerful tool for enhancing productivity, it’s equally important to manage workplace acoustics to prevent noise disturbances. Dealers can offer solutions such as soft furnishings, noisereducing panels and white noise machines to help businesses achieve the right balance between collaborative and focused work environments.

Dealers looking to engage with customers on workplace sound solutions should focus on educating businesses about the tangible benefits of music and acoustics on employee wellbeing and productivity.

Dehydration alone can lead to a 10% decline in cognitive performance
To strike the perfect balance between sound and productivity, businesses need the right tools

One approach is to provide businesses with sound assessments, helping them identify areas where music, soundproofing, or noise control could improve workflow.

THE TACTILE JOURNEY

Touch plays a crucial role in shaping our daily experiences, offering a grounding and tactile connection to the physical world - something particularly valuable as workplaces become increasingly digital and remote. In a work setting, the experience of touch extends beyond simply handling objects. It encompasses everything from ergonomics and temperature to material textures and interactive surfaces. A welldesigned tactile environment fosters a greater sense of connection and enhances collaboration. Consider how much more meaningful a handwritten note or a physical birthday card feels compared to a quick email - this illustrates the emotional weight that tactile interactions carry. One of the most impactful ways businesses can improve the tactile experience in the workplace is by integrating elements of haptic design - a concept that focuses on how textures, materials and interactive surfaces influence human interaction.

Employees interact with furniture and workstations throughout the day, making ergonomic materials such as soft-touch armrests, memory foam seating and textured desk surfaces essential for both comfort and sensory engagement. Temperature and climate control also impact productivity, with well-regulated environments, heated seating, or cooling desk fans helping employees stay focused. Interactive surfaces like collaborative whiteboards, digital smart boards and tactile control panels enhance teamwork and problemsolving by encouraging physical engagement.

For dealers, helping businesses understand and implement tactile enhancements in their workspace presents an excellent opportunity to drive sales. Businesses may not fully appreciate the impact of materials and textures until they experience them firsthand.

Bundling ergonomic office furniture, textured wall panels, soft-touch keyboards, and smart collaboration tools together allows businesses to invest in a complete tactile redesign rather than individual purchases. This holistic approach enhances the sensory experience and makes implementation easier.

Creating a truly engaging and productive workplace means understanding that every employee experiences their environment differently. Some may need calming sensory inputs to reduce stress, while others thrive in energising or stimulating surroundings that boost creativity and focus. A well-balanced sensory experience not only enhances comfort and productivity but also fosters a deeper connection between employees and their workplace. By designing workspaces that thoughtfully incorporate scent, sound, touch, taste and visual elements, dealers can help businesses can create environments that support a range of working styles and needs.

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