SEASONAL INSIGHTS
THE FESTIVE BIG ASK
The festive big ask: what’s got you talking this year? Keen to find out more about the Dealer Support community 2023 highlights and seasonal favourites, we sent our intrepid elves out armed with a list of festive questions, to discover what’s got you talking this Christmas season
Graham Barnes, director, Supplies
phones being the opportunity and a decrease in
Web is looking forward to
traditional OP being the threat.
What has been your
by next Christmas?
Christmas with family and friends:
What do you hope will be different in the industry
business highlight of 2023?
I’d like to think that customers will remember the
Growing our turnover beyond
value of service, local businesses, and the personal
pre-covid sales by nearly 19%
touch. In an age where everyone wants to do their bit to
What product trends do you predict for the
save the planet, buyer behaviour is completely at odds
first half of 2024?
with this - ordering multiple low value orders from whoever
We predict a continuation of the demand we have seen in
is cheapest online, regardless of the CO2 emissions
furniture and interiors sales. We’ve seen many companies
generated.
moving offices, re-purposing space or trying to improve
What is your new year resolution for 2024?
the workplace to coax their staff back to the office.
To spend more time with family and friends. Basic I know but
Technology represents both an opportunity and a threat
it’s been a crazy few years, and I’ve not spent as much time as
in 2024, with increased demand for items like laptops and
I’d like with the people I care about the most.
[08] FESTIVE SPECIAL 2023
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