TRAINING PROGRAM CATALOGUE
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Coachingandmentoringisessentialsforpeopleleaders
Anefficientmentorshipprogramcanreducecoston traininganddevelopment Mentoringwillpromotepersonalandprofessionaldevelopmentandcreatea vibrantcultureoflearning Similarly,apracticalcoachingprogramcanensureemployeeengagementand highperformanceandcreateacultureofcollaborationandgrowth Thisprogramwillprovidethosewhoarein chargeofsetting-upandfacilitatingmentoringandcoachingprogramstheknow-howontheprocess, frameworkandguidelinesonmentoringandcoaching.
TheCorporateBudgetingEssentialscourseisdesignedtoprovideparticipantswithacomprehensive understandingofcorporatebudgetingprinciplesandpractices Thecoursecoversvariousaspectsof budgeting,includingtheimportanceofbudgetinginorganizationalplanning,differentbudgetingmethods, budgetpreparation,monitoringandcontrol,andbudgetanalysis.Participantswilllearnpracticaltechniques fordevelopingeffectivebudgetsandgaintheskillsnecessarytocreateandmanagebudgetsinacorporate environment.
Managers,astheorganization’sleaders,areexpectedtoproducemeasurableresultswithintheirorganization Theseresultsmaymeanimprovedfinancialperformance,betteremployeeproductivity,reducedemployee turnover,newproductideas,increasedmarketshare,improvedemployeeengagement,orothermeasurable outcomesthatareimportanttotheorganization Toachievethesecriticalresults,itisnecessarytomotivate otherstoworktowardthecommongoalsthatareestablishedfortheorganization Successfulleadersshare commontraits,skills,andknowledgethattheyemployinarrivingatthemeasurableresults Whileleadership stylesvaryfromindividualtoindividual,thecoreskillsofasuccessfulleaderremainthesame.
Beingamanagerisquitechallenging.Managersshoulddevelopnewwaysonhowtomanagetasksand people.This2-daytrainingprogramwillhelpmanagersdevelopthefundamentalsofmanagement.Thiswill helpthemtoincreasetheirabilitytoapplythebasicmanagementprinciplesandtechniquesatwork.The programalsopresentstoolsandtechniquesformanagingpeopleandworkactivities.
Theworkplaceisbecomingmoreandmorediverseaswespeak Technologyhasbroughtallofuscloser togetherandmadegeographicalboundarieslessrelevant–especiallywhenitcomestoemployment The increasedinteractionamongpopulationsfromalloverthecountryandeventheworldthathasmadeitalmost impossibletohaveaworkforcethatisnotdiverseinoneortheother Theworkforcewillsurelybediversein anyoftheseways:age,education,personalbackground,ethnicity,gender,race,cognitivestyleandmore.
Oneofthechallengesinmanagingdiverseorganizationsisteamcollaborationandalignment.Leadersneedto synchronyandworkinharmonyforquickconsensusanddecision-making.Inaddition,thereisaneedfor managementteamstobemorereceptive,civil,andforeseeing.
Today’sbusinessenvironmentischangingsorapidlythatalotoforganizationsarehavingadifficulttime keepingup.Thevelocityofchangeissorapidthatifyoudonotacceptthechangeandmovewiththechange you’regoingtobeleftbehind.Successfulorganizationsmonitortheirenvironmentsandtakeappropriate stepstomaintainacompatiblefitwiththenewexternalconditions.Thisadaptabilityrequirescontinual change.
Youcan'tmanagewhatyoucan'tmeasure.
Organizationaldiagnosishelpsmanagersandleadersevaluateanorganization'sperformanceandhealth It providesacomprehensiveunderstandingofanorganization'scurrentstate,includingitsstrengths, weaknesses,andopportunitiesforimprovement Inaddition,itcanhelporganizationsidentifyissuessuchas poorcommunication,lowemployeemorale,ineffectiveleadership,andinefficientprocessthathinder performance Organizationaldiagnosisinvolvesanalyzinganorganization'svariouscomponents,suchas structure,culture,processes,andsystems,todetermineareasforimprovement.
Amajorstrategytorecoverfromtheeffectsofthepandemicisfororganizationstocomeupwithdoable strategicplans Strategicplanningisgenerallydefinedasanorganizationalmanagementactivitythatisused tosetpriorities,focusenergyandresources,strengthenoperations,ensurethatemployeesandother stakeholdersareworkingtowardcommongoals,establishagreementaroundintendedoutcomes/results,and assessandadjusttheorganization’sdirectioninresponsetoachangingenvironment.Fororganizationsto copewiththedisruptiveVUCADbusinessenvironmenttheymusthaveacomprehensivestrategicplanthat willdefinetheirstrategicdirectionsanddecisionsonallocatingtheirresources.Organizationsmusthave controlmechanismstoguidetheimplementationoftheirstrategies.
Supervisorsplayacriticalroleinanyorganization'ssuccess.Theylead,guide,andmanageemployeesto achieveorganizationalgoals.Therefore,investingintheirtrainingisessentialtoequipthemwiththenecessary skillsandknowledgetosucceedintheirroles.
SupervisoryDevelopmentProgramisacomprehensiveprogramdesignedtotrainnewlypromotedorhired supervisorsontheskills,knowledge,andresponsibilitiestheyneedtobeeffectiveintheirroles It'sacritical stepinsettingthemupforsuccessandensuringtheycanleadtheirteamstomeetorganizationalobjectives TheSupervisoryDevelopmentProgramisdesignedtoprovidenewsupervisorswiththeskillsandknowledge necessarytobecomeinfluentialleaders Theprogramcoversvarioustopics,includingcommunication,team building,conflictresolution,performancemanagement,andmore.
Employeemisconductdoesalwayshappenineveryorganization.Howdoyouhandleamiscreantemployee? Withironhandsthatwouldleadtodischargefromtheserviceorwithunderstandingwithaviewtoreform?It dependsuponthegravityoftheoffenseandtheattendingcircumstances. Disciplininganemployeeisoneofthemostchallengingjobsofapeoplemanager.Asidefromtheemotional issues,therearelawsandjurisprudencethatonehadtocontendwith.Failingtoobservetheselegal constraintsmayendupinalawsuitwhichyoumightlose.
Thiscoursewillteachyouhowtonavigatethetreacherouswatersofdiscipline Theproperconductof administrativeinvestigation,theevaluationofevidence,thelawandjurisprudencewouldprovideyouthe nexusthatwouldguideyourdecisionwhethertowarn,suspendordischargeanemployee Lacedwith workshopsitwillenrichyourknowledgeandcompetenceinhandlingdisciplineandadministrative investigationintheworkplace
Anemploymentcontractisanagreementbetweentheemployeeandemployerthatgovernsthetermsand conditionsoftheemploymentarrangement.Theemploymentcontractisthebestevidenceofthe managementastothetypeofarrangementagreedwiththeemployee.
Therearealotoffactorsthatweneedtounderstandindevelopingacontract–typesofemployment,wages andbenefits,workingschedules,generalduties,andresponsibilities Developingacontractshouldalso considerthenatureofthebusinessofthecompanyandimportantlaborlawsthatapply
Retrenchingpeopleisthemostchallengingjobofanymanager Decidingwhowillgoandbreakingthesad newsisnoteasy.Nomanagerlovestodoit,andnocompanygoesunscathedintheprocess. Peoplewholose theirjobswillbeangry,bitter,andfeelasenseofbetrayal.Theyandtheirfamiliesarefacedwiththelossofa jobaswellasseverefinancialandemotionalpain.Survivorsmayalsofeelunhappyanduncertainaboutthe future.Moralewillbelowandproductivitysuffers.Downsizingmaybecausedbymanyfactorssuchasa bloatedworkforce,economicdownturn,automation,mergers/consolidation,restructuring,orfierce competition.Theeuphemismis“reengineering,”abloodlesstermforcorporatebloodletting.Butwhateveritis called,ithitsemployeeslikeabombshell.Itcanbethemostunsettlinganddisruptiveeventwhichsometimes, ifnotmanagedwell,couldleadtounionorganization,strike,orevenviolence. Theseminar-workshopwillbe lacedwithexamplesofviableoptionsonretrenchmentorredundancyexercise,strategies,theeconomicsof laborreduction,acasestudyandalegalclinicattheendofthetwo-daysession.
Thisprogramhelpscompanyrepresentativespreparetheircompanyforcompliance.Participantswilllearn whattopreparebeforeandwhattododuringaninspection.
OurConstitutionandthelawrecognizetherightofworkerstoorganize.Whilethisrightmustberespectedby allemployers,thereisalsoaconcomitantrightofabusinessenterprisetomaintainitsnon-unionstatus. Thisis notprohibitedbylaw.Only10%oftheworkersareorganized.Therestareunorganized.Whatarethebest practicesofthecompaniestheyareworkinginthatmadethemseenoneedtoorganize?Theseminarfocuses onwhatpreventivemeasuresthesecompanieshavedesignedindealingwiththeiremployeesfairlywithout theinterventionofathirdparty–theunion?Whataretheircompensationandbenefitpractices?Whatare theircommunicationsstrategies?Howdotheyengagetheiremployees?Whatdotheydoifthereisan attempttoorganizewithoutrunningafoulwiththelaw?
Thecourserunsthroughthebestpracticesofthesecompaniesthathavebeenabletooperateformorethan fiftyyearswithoutbeingunionized.Commonthreadscouldbefoundfromamongthesecompaniesthatcould serveasmodelsforothernon-organizedcompaniestofollow.
Negotiatingwiththeunionisfraughtwithmanychallenges.Ifnotdoneproperly,itcanresulttoanonerous contractthatcouldaffecttheprofitabilityandsustainabilityofacompany.Atworst,itcouldresultintoa deadlockandstrike.Mainobjectiveofthiscourseishowtoavoidthesepitfallsinnegotiations.
CBAnegotiationsmustbestrategicinthesensethattheresultsmustbealignedtoyourbusinessplansand theagreementensuresthatitwillcontributetoaproductive,stableandsustainablebusinessoperations.It meansapproachingthisprocessarmedwiththenecessaryinformation,withaclearunderstandingofyour prioritiesandwithaclearbargainingstrategy.Thecoursewillhelptheparticipantsindevelopingastrategy whichincludesthelistoftheoutcomesyouareseekinginthenegotiations,identifyingthefinancialcostsof agreeingtoparticularwage/benefitdemands,alistofitemsyouinsisttobeincludedandexcludedinthe agreement,andtheformulationofastrikecontingencyplanasapreventive,ifnot,amitigatingmeasure.The seminaralsopresentsinnovationsinnegotiationtechniquesandtactics,providesfreshperspectivesonrules andpracticesandhelpsparticipantsidentifytheirnegotiatingstyle.Preparation,knowledgeoftheopposite bargainingteam,datagathering,communications,techniquesinbargaining,identifyingthebargainingzone arecentralpointstobediscussedintheseminar
TerminatingemployeesisoneofthechallengingrolesofanHRpractitioner.Improperexecutionmayleadto lawsuitsthatmaycausethecompanyahugeamountofexpenses.Thereare2typesoftermination,justand authorizedcauses.Authorizedcausesforterminationrefertotheinstallationoflabor-savingdevices, redundancy,retrenchmentordownsizing,closureofcessationofoperation,anddisease.
ThistrainingprogramwillhelpHRpractitionerslearntheproperprocessofimplementingtermination.This modulewillfocusontheauthorizedcausesfortermination,itsprocess,andjurisprudence.Theprogramwill alsofocusonothercausesforemployeetermination
TerminatingemployeesisoneofthechallengingrolesofanHRpractitioner.Improperexecutionmayleadto lawsuitsthatmaycausethecompanyahugeamountofexpenses.
Thereare2typesoftermination,justandauthorizedcauses.Thejustcausesofterminationrefertoserious misconduct,willfuldisobedienceorinsubordination,grossandhabitualneglectofduties,fraudorwillful breachoftrust,lossofconfidence,acommissionofacrimeoroffense,andanalogouscauses.
Thiscoursewillprovideparticipantswiththeknowledgeandskillsnecessarytodesign,implement,and analyzeaclimatesurveyintheirorganization.Thecoursewillcoverthefundamentalprinciplesofsurvey design,includinghowtoformulatequestions,selectsamplesizes,anddetermineresponserates.Itwillalso explorethebestpracticesforadministeringsurveysandanalyzingdata,aswellasstrategiesfor communicatingsurveyresultseffectively.
Thiscourseprovidesacomprehensiveoverviewofthekeyprinciplesandbestpracticesfordevelopingand implementingemployeeengagementprograms.Itcoversthebenefitsofemployeeengagement,strategiesfor measuringengagementlevels,andtechniquesfordesigningeffectiveengagementprograms.
Thepandemicreshapedtheeconomyandthelaborforce.Therearedrasticshiftsinhowweworkanduse technology.Thepandemicforcedpeopletoworkfromhome(WFH),whichpromptedlearningand developmenttoadoptnewdigital-drivenplatforms.
Organizationsresortedtovirtualconferencing,webinars,e-learning,virtualtraining,onlinelearning,etc.The healthprotocolsofthenewnormalwillrequiredistancelearninganddevelopmentmodalities.Thereisaneed todetermineiftheseinnovativeremotetrainingprogramsareefficientandeffective.Itisamusttoknowthe returnofinvestmentsfromthesedistancelearninganddevelopmentinterventions.
Trainingneedsassessment,otherscalledittrainingneedsanalysis,isthefirststepinconductinganytraining program.Itisamethodinwhichlearninganddevelopmentandorganizationaldevelopmentpractitioners diagnoseifthereisatrainingneedoranorganizationalintervention.
Buthowdoweconductapropertrainingneedsassessment?
Thistrainingprogramwillhelplearninganddevelopmentpractitionerslearntheelementsofconductinga properTNAanddeterminingifthereisatrainingneedorotherorganizationalintervention.Theprogramwill alsogiveparticipantstoolsthattheycanusewhenconductinganeedsassessment.
Equityisoneofthethingsemployeesarelookingforinacompany.Equitytranslatestotherightsalaryforthe outputofanemployee.
Buthowdowedeterminetherightsalaryforanemployee?
Westartwithevaluatingajob.Jobevaluationisamethodicalwayofconfirmingthevalueofthejobwithother jobsinanorganization.Itsystematicallycomparesjobstocometoacontinuationoftheirrelativeexpectancy orworthtomakealogicalpaystructure.
Thebasicobjectiveofjobevaluationistodeterminetherelativecontributionsofdifferentjobsto organizationalobjectives Foremostly,jobevaluationservesseveralpurposes,whichmaybegroupedintothree categories–wageandsalaryfixation,restructuringjobhierarchy,andovercominganomalies Italsoaimsto provideinformationaboutajob'sworthintermsofitscontributionstoorganizationaleffectiveness
Planningforandacquiringthebesttalentsareimportantfunctionsofeverymanager Acquiringthebest talentsinthemosteffectivemannergivesanorganizationacompetitiveadvantageoveritscompetition Hiringthewrongtalentshaslong-lastingdireconsequencesfororganizations.InthePhilippines,itisnoteasy tocorrectmistakesintalentacquisitionbysimplyfiringpeoplewhodonotperformtheirjobswell. Thebestorganizationsareabletohiretherighttalentsthatcreatecustomervalueandhelpsustain organizationalperformance,growth,andviability.
Whatkeepsbusinessmenawakeatnightduringthesedifficulttimesisnotwheretogetmoneytofinancethe business Thebusinessmodelsthathaveprovedeffectiveduringthesecondhalfofthe20thcenturyuptothe turnofthemillenniumareslowlybeingchallengedbyemergingrealitiesinthebusinessenvironment Technologyhastransformedthewaybusinessisdoneandmoreimportantly,thewaypeoplearemanaged Moreandmore,culturaltransformationisbecominganecessitytoturnaroundthebusiness
OrganizationDevelopment(OD)isconcernedwithdiagnosingorganizationalhealthandimplementing appropriateinterventionstohelpmakeindividualsworkbetteringroups.Unfortunately,groupdynamicsare difficulttomanageandcontrol,asthevariablesarepeople.Fortunately,behavioralscientistshavelaidagreat groundworkforthepracticeofOrganizationDevelopment.Tobeeffectiveintheirroles,managersneeda workingknowledgeofODconcepts,practicesandapproaches.
Managingperformanceisoneofthemostimportantfunctionsofapeoplemanager.Thisispartofamanager’s jobtoensurebusinessperformance,achievementofbusinessgoals,financialviability,growth,and sustainability.Effectivemanagementofperformanceofpeopleisbasedonscientificconceptsofbehavioral sciences,andinvolvescuttingedgepracticesingoalsetting,capacitatingemployees,motivation,measuring andevaluatingperformance.
Planningforandacquiringthebesttalentsareimportantfunctionsofeverymanager.Acquiringthebest talentsinthemosteffectivemannergivesanorganizationacompetitiveadvantageoveritscompetition. Hiringthewrongtalentshaslong-lastingdireconsequencesfororganizations.InthePhilippines,itisnoteasy tocorrectmistakesintalentacquisitionbysimplyfiringpeoplewhodonotperformtheirjobswell. Thebestorganizationsareabletohiretherighttalentsthatcreatecustomervalueandhelpsustain organizationalperformance,growth,andviability.
Managingrewardshasstrategicimplicationsinorganizations
Rewardsandcompensationthatarenot effectivelymanagedcouldundulyincreasefixedcostsandleadorganizationstoanuncompetitivepositionin themarket.Managingrewardsbeginwithcraftingaviablerewardsphilosophyandrewardsstrategy Rewards arethebeststatementthatamanagercanmaketoletanemployeeknowwhetherornotheorsheiswanted intheorganization.Implementingastrategicrewardssystemcanretainbesttalentsandmotivatepeopleto givetheirutmosttotheenterprise.
Successionplanningandmanagementisavitaltalentmanagementdimensioninthenewnormal.TheCovid19pandemicrealizesthatthereisaneedforcohesive,agile,andcompetentleadershiptosteerthe organizations’capabilitiesinnavigatinguncertaintiesandchaos.Operationsbecomeparalyzedifakey employeeleaveswithoutbeingreplacedbyacompetentperson Managementneedstodecidewhetherto promoteinternallyorhiretalentoutsidetheorganization
Thesuccessionoftalentsmustbestrategicinordertoavoidgapsinleadership,ensurecontinuityof managementandoperationalknow-howandenablepotentialleaderstodevelopcompetenciesforfuture roles.Organizationsmustdeterminethevulnerablepositions.Theyneedtoidentifykeypositions,andhowthe attritionrateaffectsthemovementofpeople.
Newtrainingtechniqueshaveevolvedsincethepandemic.Asaresult,trainersalsoneedtoupdatetheirskills andcompetenciesinrunningtrainingprograms.Trainingmethodologieshavechangedfromusinglecturesto digitalizethemodesofcommunicationanddeliveryandgamifytheirtrainingexperience.Thistraining programaimstohelppractitionersdevelopeffectivetrainingprogramstheycanuseintheirorganizational intervention.
Thebusinessworldmovesatapacethatoftenappearstobefasterthanlight.Attimes,itmayseemtohave littleuseorneedforthewrittenword.However,almostnothingcouldbefartherfromthetruth.Evenwiththe multitudeofhigh-techcommunicationoptionsavailabletobusinessestoday,theneedforeffectivewriting skillsrefusestogooutofstyle.
Writingandspeakingskillsareusedeverydaywhetheronthejoborinasocialsetting.One’sfuturesuccess maybedeterminedbytheextenttheseskillsaredeveloped.Communicationisnot“doingwhatcomes naturally”butisacomplicatedprocessthatrequiresanunderstandingandapplicationofcommunication principles Inthecommunicationprocesstwoormorepeoplearealwaysinvolved Thosewhocommunicate bestarethosewhounderstandthatcommunicationstartswiththeotherperson’sinterests,needs,andwants Communicationandhumanrelationsareinseparable
BusinessparadigmsandpracticesdrasticallychangedduetotheCOVID-19pandemicandforcedcommunity quarantineguidelines Marketisambiguous,workarrangementshavebecomemorecomplexandsales becamevolatile Thereisneedfororganizationstobedrivenandagileintransactingwiththeircustomers Everyoneisacustomerserviceperson Asmileandhonestremarkcanmakeorbreakcredibilityand relationships Hence,theneedtotailor-fitacustomerservicemessageforaparticularpersonality,recognizing thateachpersonhashis/herownpreferencewhenbeingserved Everyoneintheorganizationmustknowhow totreateachcustomeraccordingly.
ThisCustomerFocusedServiceWebinar-Workshopisanupdated,integratedandinteractivelearningonhow toaddresstheexpecteddemandsoftoday’sstressedmulti-generationalcustomers.Participantswilldevelop thepassionthatwillensurerapportandpatronage.Thiswebinar-workshoppaystributetothediversityof customersandtheirchangingmindsetsandneeds.
TheCOVID-19pandemicistheultimatedisruptionofthisgeneration.Wearerequiredtoworkfromhome, observeprotocols,andpivottothenewnormal.Weneedtheutmostemotionalintelligencetounderstand andappreciateoursituationandenhanceouradversityandagilityquotientinresponsetoparadoxesand volatility,uncertainty,complexity,andambiguity(VUCA).
Problemsintheworkplaceareinevitable.Whetherexpectedornot,unpleasantworkplacesituationsand untowardincidentscontinuouslyhappen.Asaresult,theseproblemspreventmanagementandworkersfrom achievingtheircorrespondingmission,vision,andgoals.Therefore,anyactiontoeliminateoraddressa problemiscalledproblem-solving.
Problem-solvingskillsrefertoproblem-solvingandanalyzingproblemsefficiently,effectively,andtimely withoutanyimpediment.Itinvolvesidentifyingtheproblem,creatingalternativesolutions,evaluatingand choosingthebestalternative,andimplementingtheselectedsolution
Thisprogramwillhelpparticipantstounderstandtheproblem-solvingprocessandimplementnecessary actionplans
TheProfessionalDevelopmentTrainingProgramisdesignedtoempowerindividualstoenhancetheirskills, expandtheirknowledge,andadvancetheircareers.Thiscomprehensivetrainingprogramfocusesonboth technicalexpertiseandessentialprofessionalskillsnecessarytosucceedintoday'sdynamicwork environment.Participantswillengageininteractivesessions,hands-onexercises,andpracticalactivitiesto fostergrowthanddevelopment.
Thepandemiccompelledorganizationstoadoptwork-from-homeandotheralternativeworking arrangements Theseabruptchangesinworkspaceandremoteworkingplusthehealthprotocols,whichare becomingthenewnorms,didnotpreparepeopletochangemindsetsandadapttonewprocesses Thesenew workarrangementsarefastbecomingstressorstomany Employersshouldprovideastress-freework environment,recognizewherestressisbecomingaproblemforthestaff,andtakeactiontoreducestress Stressintheworkplacereducesproductivity,increasesmanagementpressures,andmakespeopleillinmany ways.Workplacestressaffectstheperformanceofthebrain,includingfunctionsofworkperformance, memory,concentration,andlearning.
Thiscoursewillhelpemployersestablishastressandananger-managedenvironmenttoincreaseproductivity, decreaseconflictsandimproveperformanceoftheworkers.
Timeisthemostpreciousofresources.Wedonotmanagetime;wesynchronizeourliveswithtime. Productivitymeasureshowmuchworkisaccomplishedinagiventime.Themoreoutputapersonproduces onatimeframe,themoreproductivehebecomes.Inordertobeproductive,goodtimemanagementskillsare essential.
Improvingtimemanagementisacoreskillforanyonewishingtoworkefficientlyandestablishgoodhabits. Implementingtimemanagementactionplanswillhelpreducestressandenhanceproductivity.
TheGender101Moduleisanintroductiontothebasicgenderconceptsforaholisticviewofgenderequality. Themodulealsoaimstodiscusstheimportanceofimplementingandpromotingitwithintheorganization, linkingitasakeyelementtobusinesssuccess.