Property Insider
propertyinsider@echo.net.au
Winners – Rate My Agent real estate industry awards Rate My Agent real estate awards are the largest in Australia and the major choice awards for the real estate industry. Rather than being judged by industry peers, the calculation is based şŕ ưĕſĶǕ ĕĎ ſĕưĶĕƱƆ ëŕĎ ĪĕĕĎćëĈŊ żſşưĶĎĕĎ ćƷ IJşŔĕşƱŕĕſƆȂ ¨IJĕ ëƱëſĎ ĶƆ ë ƐſƖĕ īëƖīĕ şĪ ƐIJĕ customer service provided by the agent. ëƐĕ lƷ īĕŕƐ ƱëſĎƆ ſĕǖ ĕĈƐ ƐIJĕ ưĶĕƱƆ ȎćşƐIJ żşƆĶƐĶưĕ ëŕĎ ŕĕīëƐĶưĕǿȏ şĪ ćşƐIJ ƆĕōōĕſƆ ëŕĎ ćƖƷĕſƆ so that prospective clients have an objective measurement of how individual agents have delivered on their promises.
Agent of the Year Award winner – Mullumbimby: Heidi Last, McGrath Byron Bay Heidi is very grateful and believes her success has come about because ‘I put myself in my clients’ shoes’ and treats people with the respect and dignity that she would appreciate, in what can be an extraordinarily emotional period of their lives. ‘I always ask myself how would I like to be treated if it were my home being sold?’ Heidi works in partnership with her colleague Stuart Aitken. ‘It offers our clients the benefit of a balanced contrast.’ says Heidi. With the awards based on customer feedback and with many real estate
Heidi Last, McGrath Byron Bay Winner – Mullumbimby Rate My Agent awards M: 0416 072 868
agents servicing Mullumbimby, Heidi sees winning the award as validation of her strengths as a strategic marketer, empathetic communicator, and skilled negotiator. When we asked Heidi why she has such success in Mullumbimby over other areas in the Shire she said, ‘Since starting my career 12 years ago, I have gravitated toward Mullumbimby because of its bohemian, eclectic energy. I love that energy so much because it aligns with both my personality and my upbringing. I was raised in the Shire and I feel an emotional connection with the people of the Mullum community. ‘I mean there is no other town like it. It’s unspoiled. It’s colourful. It’s energetic. And it’s geographically beautiful.’
Agent of the Year Award Winner – Ballina: Vicki Cooper @realty Vicki says she is naturally delighted that so many of her clients have been happy with her service. ‘I am acutely aware that I have to live up to the high expectations that their recommendations inspire. As the awards are judged on all reviews, both positive and negative, to be a winner you have to have an overwhelming majority of people who are happy with both your service and your results.’ Ballina is growing both in area and popularity. ‘It has natural beauty, a strong sense of community, and a thriving business and retail sector. It is also well serviced by the hospital and other medical services. It is a very rewarding community to work in,’ says Vicki. Vicki says while prospective clients may not directly mention her Rate My Agent success, she believes
Vicki Cooper, Vicki Cooper @realty Winner – Ballina Rate My Agent awards M: 0418 231 955
that with the ever-increasing influence of social media more people are looking for ways that they can acquire reliable information before they make important decisions.
coastal & hinterland sales
B Y R O N B AY, 9 Evans Street Contact Agent Inspections By Appointment 8
6
561.6m2
4
Impressive Home with Cape & National Park Views + Two large residences on the edge of Arakwal National Park with resort style pool & potential for income + Main residence is a 5 bedroom home over two levels with lots of privacy, air con & a north eastern aspect + Second residence is a 3 bedroom home with a separate driveway, air con & private courtyard. 2kW solar + Convenient location, easy walk to Main, Clarkes & Tallows beaches. Short stroll to Top Shop for coffee & lunch Christopher Plim 0467 000 222
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Katrina & Chris worked together on selling our family property at Broken Head, they are a great team. During our campaign they gave us regular feedback on the changing market which put our property goals in perspective allowing us to make the right decision each time we met. Their advice on the market price was spot on. We appreciated the immediate feedback after each inspection, consistent marketing & excellent negotiation skills, which achieved our asking price!! Thank you Chris & Katrina for an excellent job. We highly recommend you both.
Katrina Beohm Director
Christopher Plim Sales Agent
0459 066 087 www.echo.net.au
Rachael Jenkins
Gail Beohm
Lily Hewitt
Sales Manager
Sales Support
Sales Admin
8 P O R T E R S T R E E T B Y R O N B AY
- Gail & Bill
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kbrealestate.com.au
lëſĈIJ ǪǨǽ ǩǧǩǨ The Byron Shire Echo 49