Alexandria on the map for customer experience
The Minnesota Retailers Association (MnRA) recognized an Alexandria business in 2020 for its attention to the customer service experience. Past & Present Home Gallery, owned by Jeff and Lynelle Lanoue, was awarded the Customer Experience Award through the Minnesota Retail Champions program. “In an industry filled with intense competition, Past & Present Home Gallery is truly a unique store with its everchanging inventory and commitment to a personalized experience for each customer,” said Bruce Nustad, MnRA president. “This is the place to visit if you want to see what a Minnesota store with heart feels like. The Lanoues were honored during a virtual Retail Rally event in October and at the Chamber’s Annual Celebration on January 18. The MnRA promotes, preserves and enhances the retail industry in Minnesota by taking a leadership position in development of public policy and regulatory measures that impact members. Past & Present Home Gallery is located in a historic building at 619 Broadway St. in Alexandria.
Lynelle and Jeff Lanoue
Owners, Past & Present Home Gallery We love talking and connecting with each and every customer and seeing the look on their faces when we can help them find what they have been looking for.
Jeff Lanoue, owner
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2021 Better Together 13
