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CHAPTER WISE BOOK SUMMARY
"Interviewing: Principles and Practices" by Charles J. Stewart is a comprehensive guide that delves into the art and science of interviewing across various contexts. The 16th edition is structured into 12 chapters, each focusing on a distinct aspect of the interviewing process:
1. An Introduction to Interviewing: This chapter defines interviewing as an interactional communication process between two parties, emphasizing the importance of training, preparation, and adaptability in conducting effective interviews.
2. An Interactional, Collaborative Communication Process: Here, the book explores the dynamics of interpersonal communication within interviews, highlighting variables such as perceptions, verbal and nonverbal messages, and the significance of active listening.
3. Questions and Their Uses: This section delves into the formulation and strategic use of questions, discussing various types of questions and their appropriate applications to elicit desired responses.
4. Structuring the Interview: The chapter emphasizes the importance of organizing an interview into clear segments—opening, body, and closing—and provides guidance on sequencing questions to ensure a logical flow.
5. The Informational Interview: Focusing on interviews aimed at gathering information, this chapter discusses techniques for obtaining accurate and comprehensive data through effective questioning and listening.
6. The Survey Interview: This section addresses the meticulous planning required for survey interviews, including defining purposes, conducting research, and selecting appropriate sampling methods to ensure reliable data collection.
7. The Recruiting Interview: Here, the book explores strategies and best practices for conducting interviews to attract and select suitable candidates for positions within organizations.
8. The Employment Interview: This chapter provides insights into the employment interview process from both interviewer and interviewee perspectives, discussing preparation, questioning techniques, and evaluation methods.
9. The Performance Review Interview: Focusing on performance evaluations, this section outlines effective approaches for reviewing and discussing employee performance, setting goals, and providing constructive feedback.
10. The Persuasive Interview: This chapter examines the techniques and ethical considerations involved in interviews designed to persuade or influence the interviewee's attitudes or behaviors.
11. The Counseling Interview: Addressing interviews conducted in counseling contexts, this section discusses the skills required to facilitate supportive and effective counseling sessions.
12. The Health Care Interview: The final chapter focuses on interviews within health care settings, emphasizing the importance of communication skills in patient-provider interactions to ensure accurate information exchange and patient satisfaction. This structured approach provides readers with a thorough understanding of the multifaceted nature of interviewing across different scenarios, equipping them with the necessary skills to conduct effective interviews.
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