13.3 The Parliamentary & Health Service Ombudsman for England If this local process fails, you then have the right to take your complaint to The Parliamentary and Health Service Ombudsman who is completely independent of the NHS and government. The Parliamentary & Health Service Ombudsman for England Millbank Tower, Millbank London, SW1P 4QP T. 0345 015 4033 E. phso.enquiries@ombudsman.org.uk | W. www.ombudsman.org.uk
14 Who is NHS Northamptonshire NHS Northamptonshire is the local lead NHS organisation and responsible for commissioning all local Primary Medical Services. Details of all primary medical services in the area may be obtained from them. They can be contacted at: NHS Northamptonshire Francis Crick House Summerhouse Road Moulton Park Northampton NN3 6BF T. 01604 651100 http://www.northamptonshire.nhs.uk/
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