EAPA 2016 World EAP Conference On-site Brochure 101916

EAP INNOVATION Soaring on the Winds of Change EAPA’s

2016 World EAP Conference

CHICAGO

www.eapassn.org #EAPA2016

Sheraton Grand Chicago

October 31- November 3, 2016 • Pre-Conference Courses Oct. 30 & 31

PURCHASE THE 2016

BEST VALUE

PACKAGE The Best Value Package includes all the beneďŹ ts of full conference

registration PLUS online access to conference sessions recorded during the 2015 & 2016 World EAP Conferences. Enjoy unlimited access to EAPA's Conference On Demand website through October 31, 2017.

Register online today! http://www.eapassn.org/2016Conf

WELCOME TO CHICAGO! TABLE OF CONTENTS Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 General Sessions and Special Events . . . . . . . . . . . . . 4 Schedule at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 6

PRESIDENT’S WELCOME It is my honor to welcome you to EAPA’s 2016 World EAP Conference in Chicago!

Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Pre-Conference Training Courses . . . . . . . . . . . 10 - 12 Monday Networking Sessions. . . . . . . . . . . . . . . . . . 12 Monday Conference Sessions. . . . . . . . . . . . . . . . . . 13 Tuesday Conference Sessions. . . . . . . . . . . . . . . 14 - 17 Wednesday Conference Sessions . . . . . . . . . . . . 18 - 23 Thursday Conference Sessions. . . . . . . . . . . . . . 24 - 28 EXPO Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Conference Schedule . . . . . . . . . . . . . . . . . . . . . 30 - 31 Visitor Information. . . . . . . . . . . . . . . . . . . . . . . . . . 32 Exhibitor Directory. . . . . . . . . . . . . . . . . . . . . . . 34 - 48 Speaker Directory. . . . . . . . . . . . . . . . . . . . . . . . 49 - 61

Over the next few days, I look forward to enjoying many learning, networking, and social activities with you. This conference affords us the incredible opportunity for us to meet colleagues from around the world, make new friendships and business relationships, and discuss the future of the EA profession.

I’d like to take this opportunity to thank the various groups whose hard work and dedication make this conference a success: the Conference Program Planning Panel, the conference volunteers, the EAPA staff and Board of Directors.

Finally, a tremendous thanks to all of the conference sponsors and exhibitors. We would not be able to put on such a wonderful conference without you. Please be sure to visit all of the exhibitors in this year’s EAPA EXPO, engage with them, and show them your support!

I wish all of you a wonderful conference!

Lucy O. Henry, LPC, CEAP EAPA President

www.eapassn.org

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GENERAL SESSIONS AND SPECIAL EVENTS Thank you for joining us at EAPA’s 2016 World EAP Conference at the Sheraton Grand Chicago! The world’s largest gathering of employee assistance professionals and the year’s most intensive learning and networking opportunity! NEW THIS YEAR – Plan to attend fun new events in the EAPA EXPO and all around Chicago!

GENERAL SESSIONS

Opening Keynote Address | Tuesday, November 1 Moving from Victim to Victor through the Power of Forgiveness

General Session | Wednesday, November 2 EAP TALKS

Brief, engaging presentations on current topics in employee assistance.

Lyndon Fitzgerald Harris, Co-director, Tigg’s Pond Retreat Center

President’s Breakfast | Thursday, November 3 Creating a Unified Vision for the EAP Field Lucy O. Henry, LPC, CEAP, President, Employee Assistance Professionals Association (EAPA) Also speaking: Jeffrey A. Gorter, MSW, President, National Behavioral Consortium (NBC); Kaoru Ichikawa, Ph.D., CEAP, President, Asia Pacific Employee Assistance Roundtable (APEAR); Igor Moll, MWO, President, Employee Assistance European Forum (EAEF); Judy Plotkin, MSW, President, Employee Assistance Society of North America (EASNA).

Jeffrey R. Harris, MFT, CEAP, Program Manager, EAP & WorkLife Services, USC

Marina London, LCSW, CEAP, Manager, Web Services, EAPA

Mark Attridge, Ph.D., M.A., President, Attridge Consulting Inc.

Sally B. Spencer-Thomas, Psy.D., President & CEO, Carson J Spencer Foundation

Performance Arts Luncheon | Thursday, November 3 Change! Transition! Resilience! Expressing Transformation through Dance, Music and Drama Jeffrey Mangrum, Director of Creative Development, SST Theater-based Learning and Development

SPECIAL EVENTS – NEW THIS YEAR! MONDAY

TUESDAY & THURSDAY

TUESDAY

EAPA EXPO Grand Opening Reception and Halloween Costume Party!

5:00 PM – 7:00 PM

Chicago City Tours* Tuesday, 4:00 PM - 6:00 PM Chicago Modern Architecture Walking Tour Art Deco Skyscrapers Tour Chicago Crime Tour

Dine Around Chicago (Reservations Required) 7:00 PM – 9:00 PM

WEDNESDAY EAPA Dance Machine Dinner* 5:00 PM – 9:00 PM

WEDNESDAY EAPA Dance Machine Party 9:00 PM - Midnight

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Thursday, 3:00 PM - 5:00 PM Chicago Modern Architecture Walking Tour Art Institute Private Docent-Led Tour Chicago Crime Tour

THURSDAY The Second City ­Legendary Comedy* The Quintessential Chicago Experience!

6:00 PM – 10:00 PM

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SCHEDULE AT A GLANCE Sunday, October 30 8:00 AM – 5:00 PM

Wednesday, November 2

Pre-Conferences Master Classes

Monday, October 31 8:00 AM – 5:00 PM 8:00 AM – 12:00 PM 1:00 PM – 2:00 PM 1:30 PM – 5:00 PM 3:30 PM – 5:00 PM 5:00 PM – 7:00 PM

Full-Day Pre-Conference Courses Half-Day Pre-Conference Courses Newcomer Networking & Orientation Chapter and Branch Leader Development Concurrent Breakout Sessions EAPA EXPO Grand Opening Reception

Tuesday, November 1 6:30 AM – 7:45 AM 7:30 AM – 5:00 PM 7:30 AM – 8:15 AM 8:30 AM – 10:00 AM 10:15 AM – 12:15 PM 12:30 PM – 1:30 PM 1:30 PM – 3:00 PM 3:00 PM – 4:00 PM 4:00 PM – 6:00 PM 4:00 PM – 5:30 PM 6:00 PM – 7:00 PM 6:00 PM – 7:00 PM 7:00 PM – 9:00 PM

Sunrise Wellness & Education EAPA EXPO Hours EAPA EXPO Continental Breakfast Opening Keynote Address Super Sessions EAPA EXPO Lunch and Prize Drawings Concurrent Breakout Sessions EAPA EXPO “Appy Hour” & Techno Tea Chicago City Tours Committee/Panel Meetings International Attendee Gathering EAPs in Healthcare Gathering Dine around Chicago

6:30 AM – 7:45 AM 7:30 AM – 4:00 PM 7:30 AM – 8:15 AM 8:30 AM – 10:00 AM 10:00 AM – 10:30 AM 10:30 AM – 11:45 AM 12:00 PM – 1:00 PM 1:00 PM – 3:00 PM 3:00 PM – 4:00 PM 4:00 PM – 5:15 PM 5:15 PM – 6:00 PM 7:00 PM – 9:00 PM 9:00 PM – 12:00 AM

Sunrise Wellness & Education EAPA EXPO Hours EAPA EXPO Continental Breakfast General Session featuring “EAP Talks” EAPA EXPO Great Lakes Lemonade Break Concurrent Breakout Sessions EAPA EXPO Lunch and Prize Drawings Super Sessions Expo Prize Drawings & Closing Reception Concurrent Breakout Sessions Annual Association Business Meeting Dance Machine Dinner Dance Machine Party

Thursday, November 3 7:45AM – 9:30 AM 9:45 AM – 11:00 AM 11:15 AM – 12:30 PM 12:30 PM – 2:30 PM 3:00 PM – 5:00 PM

President’s Breakfast Concurrent Breakout Sessions Concurrent Breakout Sessions Performance Arts Luncheon Chicago City Tours

6:00 PM – 7:30 PM

Reception and Dinner

7:30 PM show time

The Second City - Legendary Comedy

= Additional Registration Required

EDUCATIONAL CREDIT

Professional development hours (PDH) and continuing education (CE) contact hours. Based on the clock hour, one PDH/CE contact hour equals one hour of participation in a pre-approved training. Credit is only for the actual time during which training is provided. Breaks, lunches or any other activities are not included.

To earn educational credit, a minimum of eighty-five percent (85%) or more of each session time is required. Partial credit is not available for any educational activity.

EDUCATIONAL CREDIT APPROVALS

Employee Assistance Professionals and Addiction Professionals • Employee Assistance Certification Commission (EACC) • National Association of Alcohol and Drug Addiction Counselors (NAADAC); and Professional Counselors • EAPA has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6418. Programs (confer-

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ence sessions) that do not qualify for NBCC credit are clearly identified. EAPA is solely responsible for all aspects of the program and its content.

• Most Annual World EAP Conference sessions include NBCC credit as indicated by “( x CE contact hours, NBCC)” listed above each session description.

Social Workers • This program is Approved by the National Association of Social Workers (Approval # 886409586-0) for up to 30 Social Work continuing education contact hours.

Attendees are advised to check with their licensing boards and agencies to see which continuing education credits will be accepted. The most recently updated information can be found online at http://www.eapassn. org/PDH-CE-Info

www.eapassn.org

“Our name has changed, but our highly personalized customer service and innovative software solutions have not. Daybreak and Premier remain our leading products and the industry’s most comprehensive EAP software, now with updated logos to match our new brand.”

— Amy Harting Harting EAP, COO

1-800-782-6785 • amy@hartingeap.com • www.hartingeap.com

SPONSOR AND EXHIBITOR INFORMATION THANK YOU!

EAPA would like to thank all conference sponsors for their support!

DIAMOND SPONSORS

PLATINUM SPONSORS

GOLD SPONSOR

BRONZE SPONSOR

SILVER SPONSORS

CONTRIBUTING SPONSORS • EAPA Board of Directors • Lee Ann Aden, MS, CEAP, CPA, CFO, Peer Assistance Services, Inc. • Lucy O. Henry, LPC, CEAP

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• Masi Research Consultants, Inc. • SELECT, Inc. • Steven M. Haught, LCPC, CEAP, CSADC, Private Practice

www.eapassn.org

Ashley Treatment.org 800.799.HOPE (4673)

Ashley has been a leader in addiction treatment for over 30 years and has served over 40,000 patients. As addiction treatment has evolved so have we. Employers come to Ashley in the service of their employees because they trust Ashley to use every availible tool to get the results their employees lives depend on. Because we are a non-profit treatment provider, our bottom line is always the health and recovery of our patients.

Detox that is physician monitored and medication assisted Comprehensive history and physical examination at intake Full-time physicians, physician assistants and licensed nurses 24-hour medical supervision

CLINICAL CARE

MEDICAL CARE

SERVICES Group and individualized counseling for co-occuring disorders including trauma, grief, depression, anxiety and more Full-time clinical psychologists, and masters-level counseling staff 8:1 patient to counselor ratio 24-hour clinical supervision

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SPEAKER PRE-CONFERENCE DIRECTORY TRAINING COURSES EAPA’s Pre-Conference training courses provide in-depth skill-building sessions brought to you by top experts in the field. Master Classes are a new intentional, attendee-focused education experience. Limited Seating. Unlimited interaction. Registration rates for each of these courses can be found on the registration form at the end of this brochure.

ONE-DAY MASTER CLASSES - SUNDAY, 8:00 AM - 5:00 PM Expand Your Revenue with Conflict Resolution Services

Anna Maravelas, M.A., LP, President, Thera Rising

• Room: Michigan B • Approved for 7.5 PDHs in Domain I, II (7.5 CE Contact Hours, NAADAC, NASW, NBCC)

Are you an EAP owner or director looking to add new revenue streams to your traditional services? This session shows you how to become a “go to” expert in the growing, critical field of workplace conflict resolution. Escalated conflict, toxicity, and mistrust cost your clients millions of dollars annually, and competent interventions resulting in lasting change are in high demand. Thera Rising has developed evidence-based methodologies for painlessly and permanently reversing escalated tension. During this master class, you will learn powerful skills and insights from our foundational seminar and preview methodologies for mending troubled teams and resolving conflict between individuals.

Learning Objectives:

1. Describe a strategy for enhanced return on investment for EAPs and clients; 2. Demonstrate a proven process for a conflict resolution project; and 3. Shift the focus from people and personalities to the situation.

Experiential Methods and Tools for Addressing Differences in a Workplace

Tatyana Fertelmeyster, M.A., LPC, Founder and Principal, Connecting Differences, LLC

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• Room: Superior A • Approved for 7.5 PDHs in Domain II (7.5 CE Contact Hours, NAADAC, NASW, NBCC)

Building intercultural competency in a workplace is becoming increasingly important. As EAP professionals, we need to create learning opportunities that engage adult learners from Baby Boomers to Millennials, coming from different cultural backgrounds with various levels of English proficiency. It is essential to offer a kind of learning that moves participants much beyond awareness to mastering skills through active application. This highly experiential workshop will engage participants in exploring issues of intercultural communication, diversity, and inclusion through a variety of methods and tools specifically designed for adult learning. Practical applications and facilitation of every activity will be discussed.

Learning Objectives:

1. Reflect on challenges and unique opportunities in working with diverse groups; 2. Explore creative ways to facilitate experiential adult learning in a workplace; and 3. Analyze experienced activities’ levels of risk and ways to apply to EAP practice.

www.eapassn.org

PRE-CONFERENCE SPEAKER DIRECTORY TRAINING COURSES TWO-DAY TRAINING COURSE - SUNDAY & MONDAY, 8:00 AM - 5:00 PM DOT/SAP Qualification & Update Training

Lee Mauk, M.Ed., CEAP, Senior Consultant, Blair Consulting Group, Inc.

• Room: Chicago IX • Approved for 14 PDHs in Domain II (14 CE Contact Hours, NAADAC, NASW, NBCC)

This “gold standard” course meets the U.S. Department of Transportation’s Substance Abuse Professional (SAP) qualification training requirements under 49 CFR Part 40.281(c)(1) and update training requirements for SAPs under 49 CFR Part 40.281(d). This engaging course is perfect for EA professionals and EAP affiliate providers who are seeking to add or maintain a SAP services component in their practice. You will leave the course with a detailed manual, requisite knowledge of the Part 40 modal rules (FAA, FMCSA, etc.), an awareness of ethical concerns common to the SAP role, and familiarity with available resources to stay current.

Learning Objectives:

1. Precisely describe all aspects of the SAP assessment, referral, and return-to-duty process; 2. Discuss current SAP challenges and issues; and 3. Utilize Part 40, modal rules, and other resources to prepare for a SAP exam.

ONE-DAY TRAINING COURSES - MONDAY, 8:00 AM - 5:00 PM Starting, Selling, and Growing an EAP

• Room: Ontario • Approved for 7.5 PDHs in Domain I (7.5 CE Contact Hours, NAADAC, NASW, NBCC)

This training covers every aspect of building/ growing an EAP, including staffing, marketing, selling, implementing, and nurturing a fledgling program. Using hands-on experience in selling and running EAPs, this session provides a boots Michael S. Klaybor, on the ground, nitty-gritty learning experience Ed.D., CEAP, Psycho- that gives participants the “tools of the trade.” therapist, The Lovett Video, web-based examples of best practices, sample presentations and paperwork, and disCenter cussion create an engaging learning experience, where participants will leave with an understanding of the nuts and bolts necessary to launch and successfully run an EAP.

Learning Objectives: Marina London, LCSW, CEAP, Manager, Web Services, EAPA

www.eapassn.org

1. Implement the process necessary to create, market, and sell an EAP; 2. Develop procedures, protocols, and forms necessary to implement an EAP; and 3. Create procedures to run an EAP on a day-today basis.

Ready for Anything: Incorporating Situational Awareness into EAP Critical Incident Response

• Room: Michigan A • Approved for 7.5 PDHs in Domain II (7.5 CE Contact Hours, NAADAC, NASW, NBCC)

The field of critical incident response (CIR) is rapidly changing as new research emerges and existing approaches are refined. Couple that with an increasingly savvy and demanding corporate customer, and the stakes have never been higher to “get it right” when delivering Jeffrey A. Gorter, MSW, Clinical Direc- onsite support. This full-day course reviews tor of EAP Relations, current research and best practices, applying them to the unique demands of a corporate R3 Continuum setting. Experience real life scenarios, video examples, and experiential role plays as you learn to think more strategically when shaping a response customized to the unique circumstances presented. Know what to do…and what NOT to do.

Tonya Teal Slawinski, Learning Objectives: Ph.D., LCSW, VP of 1. Analyze existing approaches of CIR and Business Innovation, evaluate application to workplace settings; R3 Continuum 2. Express central concepts in situational awareness and its implications for CIR; and 3. Demonstrate enhanced skills in management consultation and group facilitation.

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NETWORKING SESSIONS HALF-DAY TRAINING COURSES - MONDAY, 8:00 AM - 12:00 PM Finding Freedom Through Forgiveness

Lyndon Fitzgerald Harris, M.Div., Co-director, Tigg’s Pond Retreat Center

• Room: Chicago VIII • Approved for 4 PDHs in Domain II, III (4 CE Contact Hours, NAADAC, NASW, NBCC)

A recent article in Forbes Magazine reported that forgiveness is the “least understood leadership trait in the workplace” (Forbes: April 23, 2015).

Forgiveness is often misunderstood as an otherworldly spiritual transaction that allows a free pass for misdeeds. Not so. During this interactive/ experiential session, the attendees will learn about a unique approach to wellness based on forgiveness. Drawing upon the research of Dr. Fred Luskin (Stanford University) and others, Lyndon will distinguish between what forgiveness is and is not, illuminate the difference between forgiveness and reconciliation, and set forth ground breaking ideas from the new science of forgiveness.

Learning objectives:

1. Explain what forgiveness is and is not, and why that matters; 2. Recognize wellness benefits for individuals and companies; and 3. Utilize a forgiveness toolkit with clients.

Elevate Your EAP Skillset: Conduct an Efficient Comprehensive Assessment

• Room: Chicago X • Approved for 4 PDHs in Domain III (4 CE Contact Hours, NAADAC, NASW, NBCC)

Given the solution-focused mindset of EAP, along with the limited session parameters, it is imperative for EA counselors to conduct an effective and efficient comprehensive clinical assessment with every client. Only with such Claire Sutton, MA, assessments can the best help be given to each CEAP, President, client and therefore the best value delivered to all stakeholders. This half-day training will Claire Sutton give participants the tools, knowledge, and Consulting, Inc. insight to conduct comprehensive EAP assessments. Participants will explore powerful key questions to ask during the assessment, examine case studies, and participate in small group activities to solidify concepts and build confidence in the immediate application of this new skillset.

Learning Objectives:

1. Demonstrate confidently how to conduct a comprehensive assessment; 2. Recognize how to work effectively within brief session limits; and 3. Create unique treatment plans that may include appropriate referrals.

MONDAY NETWORKING SESSIONS Newcomer Networking & Orientation

• 1:00 PM – 2:00 PM • Room: Michigan B

All newcomers to EAPA and/or the World EAP Conference are invited to come and discover “insider secrets” to help you make the most from your experience!

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Chapter and Branch Leader Development

• 1:30 PM – 5:00 PM • Room: Superior A&B

Expanded session this year! Meet and share ideas with chapter and branch leaders from around the world. Led

by EAPA board members, this session is open to all EAPA members. Share your insights, best practices, and vision for EAPA’s future.

www.eapassn.org

MONDAY CONFERENCE SESSIONS 3:30 PM - 5:00 PM

ROOM: CHICAGO IX

1031-1a-01 A Heavy Price: The Effect of Subtle Weight Stigma on the Workplace • Jennifer R. Henretty, Ph.D., Director of Outcomes & Research, Center for Discovery • Jamie Crista Atkins, Supervisor of Adult Dietary Programs, Center for Discovery • Approved for 1.5 PDHs in Domain II, III (1.5 CE Contact Hours, NAADAC, NASW, NBCC) In our image-driven society, weight stigma is everywhere.

There are subtle, and not so subtle, messages in the media and in our daily interactions with strangers, friends, and family. As the “fight against obesity” gains momentum, so do the effects of weight stigma, and the workplace is not immune. Weight stigma can permeate the workplace in casual conversations among coworkers, in employees’ internalized attitudes, and even in EA professionals’ own biases. This can affect productivity, healthcare costs, and employee well-being. In order to have the greatest impact, EA professionals must evaluate and fight the underlying negative weight messages in the workplace.

5:00 PM - 7:00 PM EXPO GRAND OPENING RECEPTION AND COSTUME PARTY All registered attendees, guests, and exhibitors are invited to meet, mingle, enjoy hors d’oeuvres, renew old acquaintances, and make new ones during the EAPA EXPO Grand Opening Reception. Enjoy this year’s special Halloween theme – come dressed in costume and trick-ortreat amongst the exhibitors!

Learning Objectives:

1. Identify subtle weight stigma messages; 2. Explain the deleterious effects of weight stigma; and 3. Utilize tools to decrease weight stigma in the workplace.

3:30 PM - 5:00 PM

ROOM: CHICAGO VIII

1031-1b-02 Disability and Abilities: The Accommodation Conversation • Leonard T. DeBenedictis, LICSW, CEAP, EAP Consultant, Partners HealthCare • Approved for 1.5 PDHs in Domain II, III (1.5 CE Contact Hours, NAADAC, NASW, NBCC) This presentation examines the role of an EAP in helping individual employees and organizations navigate the process of accommodating employees living with disabilities, as well as family caregivers. Employees present to EAPs in different ways when requesting an accommodation or with work and home concerns without recognizing that a disability is impacting work. The EA assessment includes identifying the disability, understanding work demands, and finding and negotiating accommodations. Employees may require significant EAP support to develop an action plan with clear goals and to advocate for the accommodation. This session highlights case examples and an innovative process model for working with employees and employers to achieve more useful workplace accommodations for clients living with disabilities.

Learning Objectives:

1. Describe a model plan for a workplace disability accommodation; 2. Recognize multiple psychosocial aspects impacting an employee with a disability; and 3. Navigate accommodations with clients within the systems at work.

www.eapassn.org

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TUESDAY CONFERENCE SESSIONS 6:30 AM - 7:45 AM

ROOM: MICHIGAN

7:30 AM - 8:15 AM

EXPO CONTINENTAL BREAKFAST

8:30 AM - 10:00 AM

ROOM: CHICAGO VI

1101-1a-03 Chronic Pain, Boomers and Opioids • Terrence A. Macho, Primary Counselor for the Headwaters program, Hanley Center at Origins • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Opioid use has skyrocketed among the “Baby Boomer” generation. This session explores generational histories and attitudes, as well as co-existing physical and mental issues, to better understand the context of escalating substance use disorder in the over-fifty age groups. Chronic pain is both physical and emotional in nature, and boomers often receive long-term opioid prescriptions that become more addictive and less effective for pain control over time. Evidence-based generational treatment must address the whole person, as well as the pragmatic life stage issues that influence substance use disorder recovery.

Learning Objectives:

1. Explain appropriate treatment modalities for individuals over fifty with chronic pain; 2. Describe the generational and comorbidity aspects of boomer opioid addiction; and 3. Apply practical tools in assessment of and engagement in opioid abuse treatment.

6:30 AM - 7:45 AM

ROOM: SUPERIOR

1101-1b-04 What EAP Services Do Veterans Want? Best Practices and Lessons Learned • Jennifer Roseman, M.A., Executive Vice President, VetAdvisor Services • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW) Organizations that have successfully recruited and hired veteran employees now face the crucial next step: retaining those employees. Veteran-centric EAP and life success services are a retention strategy under consideration by companies of all sizes. But what particular services do veterans want? And what strategies best engage veterans in career and life success?

A discussion of design and implementation of veteran-centric EAP services follows the presentation of collected data, lessons learned, and strategies for achieving veteran engagement in coaching services.

Learning Objectives:

1. Identify life success program elements most needed by veterans; 2. Assess strategies to create and engage veterans in coaching programs; and 3. Describe best practices of veteran coaching programs, including ROI measurement.

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OPENING KEYNOTE SESSION 9/12: Moving from Victim to Victor Through the Power of Forgiveness • Approved for 1 PDH in Domain III (1 CE Contact Hour, NAADAC, NASW, NBCC) Lyndon Fitzgerald Harris, Co-director, Tigg’s Pond Retreat Center Lyndon’s journey to forgiveness began while standing at the foot of the former World Trade Center as it exploded on September 11, 2001. As the priest in charge of Saint Paul’s Chapel, directly across the street from the WTC site, he coordinated the efforts of over 15,000 volunteers to provide meals to police officers, fire fighters, and other rescue workers at “Ground Zero.” This is the story of Lyndon’s personal journey to forgiveness, beginning on September 12, 2001, and continuing to the war-torn city of Beirut, Lebanon; post-genocide Rwanda; Jerusalem; and to a series of personal new beginnings.

Learning objectives:

1. Identify the impact of trauma on an entire community through first person narrative; 2. Examine the effectiveness of forgiveness as a therapeutic intervention for persons with PTSD; and 3. Frame forgiveness in a way that promotes healing and understanding.

Lyndon is the co-director of Tigg’s Pond Retreat Center, where he is developing a Journey to Forgiveness Institute. He served over 20 years as a pastor, including his work at Ground Zero as priest-in-charge of Saint Paul’s Chapel, located directly across from the World Trade Center in New York City.

www.eapassn.org

TUESDAY CONFERENCE SESSIONS 10:15 AM - 12:15 PM

ROOM: CHICAGO VIII

1101-2a-06 High-Stakes Fitness for Duty Evaluations: When Concerns of Violence Arise • Bruce Blythe, Chairman, R3 Continuum • George Vergolias, Psy.D., LP, Associate Medical Director, R3 Continuum • Approved for 2 PDHs in Domain II (2 CE Contact Hours, NAADAC, NASW, NBCC) Fitness for Duty (FFD) evaluations assist employers and stakeholders to mitigate workplace risk around readiness to return to work and also offer guidance on defensible plans for re-integration into the workplace. Quite often the question of “risk” specifically relates to concerns of an employee’s potential for acting out aggressively or violently. These situations require a specialized understanding of forensic risk factors for violence that exceeds the expertise and scope of a routine FFD evaluation and require a more detailed forensically-oriented Violence Risk Assessment.

Learning Objectives:

1. Recognize differences between affective and predatory violence; 2. Distinguish between and de-escalate the two primary types of threatening communication; and 3. Determine when to refer for Fitness for Duty vs. Threat of Violence evaluations.

10:15 AM - 12:15 PM

ROOM: CHICAGO IX

1101-2b-07 Advanced Neuroscience Meets Workplace Depression and Anxiety • Nowreen Chowdhry, B.S., Research Coordinator, Stanford University School of Medicine • Alexander J. Mackenzie, MFT, CEAP, Director of Behavioral Health Integration, Crossover Health • Leanne Williams, Ph.D., Professor, Psychiatry and Behavioral Sciences, Stanford University • Approved for 2 PDHs in Domain III (2 CE Contact Hours, NAADAC, NASW, NBCC) Mood disorders touch all employees. One of the most pernicious myths surrounding mood disorders is the idea that successful people are “immune” to depression and that recovery can rely solely on “trying harder.” Even though some employees don’t meet the diagnostic criteria for major depression, quality of life, performance, and productivity are impacted.

Fortunately, advances in neuroscience make it possible to more accurately diagnose and treat depression and anxiety.

The application of neuroscience reduces stigma, avoids false starts, and provides practical, usable insight to the reasons behind treatment-resistant and refractory depression.

Learning Objectives:

1. Explain functional MRI and neuropsychological testing in relation to mood disorders; 2. Cite specific treatment approaches; and 3. Implement an integrative approach in behavioral therapies.

www.eapassn.org

10:15 AM - 12:15 PM

ROOM: CHICAGO X

1101-2c-08 Balancing the Needs of Employees with Cancer, their Co-Workers, and Managers • Rebecca Nellis, MPP, Chief Mission Officer, Cancer and Careers • Joanna Morales, Esq., CEO, Triage Cancer • Approved for 2 PDHs in Domain I, II (2 CE Contact Hours, NAADAC, NASW, NBCC) When faced with a cancer diagnosis, employees have to decide whether to take time off from work or to work through treatment. Both decisions come with new experiences to navigate including psychosocial issues that are often under-addressed. In a survey by LIVESTRONG, 40% of cancer survivors who were asked about the practical concerns specifically mentioned employment issues, and 23% of those individuals did not receive any assistance. This session will provide EA professionals with information and tools to help employees navigate employment-related legal and practical issues using international employment laws as examples of where there are parallels to U.S. protections.

Learning Objectives:

1. Articulate some of the unique employment issues faced by those coping with cancer; 2. Cite legal protections/benefits to which survivors and caregivers may be entitled; and 3. Apply practical tools for helping clients navigate employment after cancer.

10:15 AM - 12:15 PM

ROOM: MICHIGAN

1101-2d-09 Train the Trainer - Creating Innovative Life Strategies for Managing Stress • Maria Ronda, LCSW, CEAP, EAP Manager, CSX Jacksonville Division • James Porter, President, StressStop.com • Approved for 2 PDHs in Domain I, II (2 CE Contact Hours, NAADAC, NASW, NBCC) EAPs need to know how to lead effective strategy sessions around managing stress. This presentation demonstrates exactly how to get to the heart of common stress triggers like anger, worry, time pressure, and financial stress. A hands-on approach is used, introducing a simple stress assessment tool for teaching employees how to lower stress, shift mindsets, and eliminate unhealthy habits. This presentation covers experiential methods for teaching employees how to manage stress, from making lists of stressors, use of humor, using biodots, and even doing something challenging as a way to learn about negative self-talk.

Learning Objectives:

1. Utilize innovative techniques and best practices to cope with stress; 2. Teach stress management as an interactive, non-academic visceral experience; and 3. Train other EAPs to manage their own stress and the stress of their clients.

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TUESDAY CONFERENCE SESSIONS 10:15 AM - 12:15 PM

ROOM: SUPERIOR

1101-2e-10 EAP Research Presentations from Around the Globe • Dirk Antonissen, M.S., CEO, ISW Europa • Kaoru Ichikawa, Ph.D., CEAP, Vice President, JEAP Peacemind, Inc. • Peizhong Li, Ph.D., Senior Researcher, Chestnut Global Partners - China • Manuel Sommer, Ph.D., Managing Director, Clínica CAPA • Peifang Tan, B.S., Director of Psychological Management Service Center, China National Petroleum Corporation • Jane Zhang, M.A., Executive Vice President, China Association for Employment Promotion • Moderators: Dan Hughes, Dave Sharar • Approved for 2 PDHs in Domain I (2 CE Contact Hours, NAADAC, NASW, NBCC) As EA programs advance in many countries around the world, there is increasing need for evidence-based EAP research and intervention. In this presentation, researchers in the EAP field from Belgium, China, Japan, and Portugal present their research findings regarding EAP intervention, outcome, and organizational analysis. The outcome research includes return on investment based on Workplace Outcome Suite®, stress and its workplace impact based on Interactive Self Assessment Tool (ISAT®), prevalence of smoking in Chinese society and effective approaches for smoking cessation, and a review of Chinese EAP research. Presenters explore opportunities for future growth and cooperation among international EAPs.

1:30 PM - 3:00 PM

ROOM: CHICAGO VIII

1101-3a-11 Rapidly Diversifying EAPs: Strategizing for the Future • Beverly Younger, Ph.D., LCSW, Clinical Associate Professor, University of Southern California School of Social Work • Approved for 1.5 PDHs in Domain I (1.5 CE Contact Hours, NAADAC, NASW, NBCC) This session addresses the accelerating diversification of internal and external EAPs and empowers participants to create their own strategies for adapting to rapid change and excelling in a competitive world. Critical analysis of the future of EAPs will be informed by 2016 descriptive data of EA programs and service summaries, with both U.S. and global examples.

Participants will join in a series of facilitated discussions about the expanding array of ancillary services associated with internal and external EAPs, the shifting corporate umbrellas under which EAPs are categorized, expanding methods of delivery, and the metamorphosis of EAPs around the world.

Learning Objectives:

1. Describe EA services, methods, and reporting structures with current data; 2. Analyze the impact of emerging EA service patterns on the future of EAPs; and 3. Visualize EAP strategies to adapt to identified emerging patterns.

Learning Objectives:

1. Compare evidence-based EAP research outcomes from various countries; 2. Adapt lessons learned from research and apply to EA practice; and 3. Participate in an EA practice-based research network.

12:30 PM - 1:30 PM EXPO Lunch & Prize Drawings

ROOM: EXPO

1:30 PM - 3:00 PM

ROOM: CHICAGO IX

1101-3b-12 Reducing Barriers to Mental Health Care Through an Interactive Screening Program • Maggie G. Mortali, Program Director, American Foundation for Suicide Prevention • Approved for 1.5 PDHs in Domain I (1.5 CE Contact Hours, NAADAC, NASW, NBCC) Fear of disclosing mental health conditions or suicidal thoughts may keep those suffering from seeking help. The American Foundation for Suicide Prevention’s Interactive Screening Program (ISP) provides an innovative way to break down barriers to mental health treatment. This session explores how ISP’s online platform uses technology to enhance EAP services by providing employees with a brief, anonymous stress and depression questionnaire and a personalized response from an EAP counselor (including a confidential dialogue where they can ask questions, learn about available services, and receive support) on their computers or smart phones.

Learning Objectives:

1. Explain how ISP technology reduces barriers and increases EAP service engagement; 2. Describe how ISP fosters positive relationships and promotes healthy behaviors; and 3. Identify the key program outcomes and impact.

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www.eapassn.org

TUESDAY CONFERENCE SESSIONS 1:30 PM - 3:00 PM

ROOM: MICHIGAN

1101-3c-13 Making Our “Presence” Known: EAP and the Growing Workplace Mindfulness Movement

1:30 PM - 3:00 PM

ROOM: CHICAGO X

1101-3e-15 Unfolding the Power of Digital EAP: Online Group and SMS Counseling

• Debra M. Messer, M.A., Senior Account Manager/Workplace Civility and Mindfulness Consultant, LifeSolutions EAP • Approved for 1.5 PDHs in Domain II, III (1.5 CE Contact Hours, NAADAC, NASW, NBCC) Meditation, contemplation, and mind-body practices have been embedded in the world’s wisdom traditions for thousands of years. Now under the more secular title of “mindfulness,” these age-old practices are increasingly recognized and welcomed as a valuable resource for addressing the stress of today’s fast-paced and demanding work environment. As organizations struggle to “manage talent,” contain rising healthcare costs, and address disengagement, low morale, and burnout, they are turning to mindfulness training as an antidote. EAPs need to keep pace with and support organizational wellness initiatives.

• Michel Arsenault, MSW, RSW, Clinical Director, BDA Morneau Shepell • Matthew J. McCreary, LCPC, CEAP, Director of U.S. Problem Gambling and Special Projects, BDA Morneau Shepell • Approved for 1.5 PDHs in Domain I (1.5 CE Contact Hours, NAADAC, NASW, NBCC) Through leading-edge technology and people-centered approaches like facilitated online group and SMS counseling, EAPs are now able to engage clients who would not otherwise access support, in ways that were never thought possible in an EAP context. Through case studies and the examination of best practice models that optimize the application of group counseling techniques to an online/messaging format, we look at how these strategies offer EAPs new opportunities to engage with employees and their families. EAPs can deliver group service, maintain privacy, and explore the application of emerging technologies to employee assistance practice.

Learning Objectives:

Learning Objectives:

1. Define mindfulness and describe its potential workplace benefits; 2. Create an introductory presentation on the values of a mindful workplace; and 3. Practice a mind-body exercise.

1:30 PM - 3:00 PM

ROOM: SUPERIOR

1101-3d-14 Bridging Public Health with Workplace Behavioral Health Services • Bernard A. McCann, Ph.D., CEAP, Dev. Consultant, Employee Assistance Research Foundation • Jodi J. Frey, LCSW-C, CEAP, Assoc. Professor, University of Maryland School of Social Work • Tracy L. McPherson, Ph.D., Senior Research Scientist, NORC University of Chicago • David Sharar, Ph.D., Managing Director, Chestnut Global Partners • Approved for 1.5 PDHs in Domain I (1.5 CE Contact Hours, NAADAC, NASW, NBCC) Recent health care policy and delivery changes highlight the need for rigorous studies on workplace behavioral health services and the EA programs that deliver them. This session proposes a new framework to promote and organize such research for the U.S. and around the world. This framework encourages collaboration across five stakeholder groups: work organizations, EA professionals, researchers, educators of EA professionals, and funding agencies that can support new studies. Specific recommendations are provided to these stakeholders to help promote and align EA studies with the broad field of public and global health.

Learning Objectives:

1. Describe a new framework to organize workplace behavioral health services; 2. Analyze gaps in the evidence-base for EAPs and how research can address; and 3. Discuss ways to promote and align EAPs with public health efforts.

www.eapassn.org

1. Identify practical applications for online group chat and SMS within an EAP context; 2. Develop strategies to incorporate identified methodologies into EA service delivery systems; and 3. Articulate best practices, client satisfaction, and outcomes for these services.

3:00 PM - 4:00 PM

EXPO “APPY HOUR” - APP DEMOS & TECHNO TEA

4:00 PM - 6:00 PM

EXPERIENCE CHICAGO

Don’t miss this opportunity to explore Chicago with your EAPA friends and colleagues! Choose from three tours. Separate advance registration fee required. See page 26 for more information.

6:00 PM - 7:00 PM

7:00 PM - 9:00 PM

6:00 PM – 7:00 PM (Fountaniew)

International Attendee Gathering 6:00 PM – 7:00 PM (Missouri)

EAPs in Healthcare Gathering 7:00 PM – 9:00 PM

Dine around Chicago (Reservations Required)

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WEDNESDAY CONFERENCE SESSIONS 6:30 AM - 7:45 AM

ROOM: MICHIGAN

6:30 AM - 7:45 AM

ROOM: SUPERIOR

1102-1a-16 EAP Proof of Success: Reducing Malpractice Claims for Physicians

1102-1b-17 How EAPs Can Do More to Address the Opiate and Heroin Epidemic

• Amanda L. Parry, MPA, Director of Public Affairs, Colorado Physician Health Program • Sarah R. Early, Psy.D., Executive Director, Colorado Physician Health Program • Approved for 1.25 PDHs in Domain I, III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) The Colorado Physician Health Program (CPHP) is structured similarly to employee assistance programs, assisting physicians’ health and ability to practice. CPHP seeks to improve the practice of medicine, and thus, the safety of patient care. Three years ago, researchers examined whether medical malpractice claims were associated with monitoring by CPHP using a retrospective examination of data. This study demonstrates that monitoring is associated with a lowered risk of malpractice claims, suggesting patient care may be improved

by EAP model monitoring. The services provided by CPHP have a direct positive correlation for medical practice.

• Robert E. Martin, J.D., CEAP, President, R. E. Martin and Associates • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Overdoses are the leading accidental cause of death in many adult age groups. The use of opiate pain medications to treat chronic pain, often resulting from a workplace injury, can lead to abuse. Family members or co-workers may seek help from an EAP when their loved one is becoming addicted to prescription opiates or heroin. This session covers the extent and severity of this problem, how EAPs can get involved in their community, and how to advise clients to address the opiate epidemic.

Learning Objectives:

1. Demonstrate the usefulness of monitoring by a peer assistance program; 2. Summarize the reduction of malpractice rates among CPHP participants; and 3. Apply physician health program features that facilitate successful participants.

Learning Objectives:

1. Describe the connection and progression from chronic pain treatment to abuse; 2. Identify how marketing and over-prescribing lead to the opiate epidemic; and 3. Assess the prevalence, populations affected, and severity of the opiate epidemic.

ADDRESSING THE OTHER CHRONIC DISEASE

Is substance use impacting the organizations you serve?

Together, we can help employees find freedom from the disease of addiction and successfully return to work.

As your partner, we can help more of your members take the first courageous step toward regaining their health, life, and career with access to resources and evidence-based treatment personalized to meet their needs to get well and stay well.

5811-2 (9/16) ©2016 Hazelden Betty Ford Foundation

Reach out today. We’re here for you and your members.

VISIT US AT THE WORLD EAP CONFERENCE AT BOOTH 220 or contact Pablo McCabe at 213-447-2375 or PMcCabe@HazeldenBettyFord.org to discuss how we can partner to provide the most-effective resources and treatment options to your members.

Treatment services are covered by insurance for most of our patients.

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www.eapassn.org

WEDNESDAY CONFERENCE SESSIONS 7:30 AM - 8:15 AM

EXPO CONTINENTAL BREAKFAST

8:30 AM - 10:00 AM

WEDNESDAY KEYNOTE ADDRESS

ROOM: CHICAGO VI

EAP TALKS: Brief engaging presentations on current topics in employee assistance • Approved for 1 PDH in Domain I, II, III (1 CE Contact Hour, NAADAC, NASW, NBCC)

Four Things Managers Want You to Know: How to Build Credibility as a Consultant • Jeffrey R. Harris, MFT, CEAP, Program Manager, EAP & WorkLife Services, University of Southern California In order to provide maximum impact in your consultation to managers, it is essential to build credibility. Using real-world examples and humorous moments, Jeff will speak about the four things managers want you to know, and the related approaches to establish credibility as a trusted consultant for the human side of business.

Learning Objectives:

1. Develop a consultation style that avoids conducting therapy with the manager; 2. Identify sources of information about the manager’s work organization and environment; and 3. Think like a manager before suggesting interventions.

Jeffrey Harris is a licensed Marital & Family Therapist, credentialed professional coach, and a CEAP. He has worked in internal EAPs for 22 years, and is currently the Program Manager for EAP & WorkLife Services for the University of Southern California.

Shining Lights of Hope: EAPs, Leadership and the Social Movement of Suicide Prevention • Sally B. Spencer-Thomas, Psy.D., President & CEO, Carson J Spencer Foundation In this inspirational presentation, Dr. Spencer-Thomas guides listeners through her own journey from bereavement to activist.

Positioning suicide as a social justice issue, she empowers EA professionals to get involved in the suicide prevention movement beyond the counseling office.

Learning objectives

1. Articulate misperceptions about mental health and suicide; 2. Describe what it means to be a suicide prevention advocate; and 3. Create a tipping point of change by engaging a wider circle.

As a psychologist, mental health advocate, consumer of mental health services, and survivor of her brother’s suicide, Sally understands different perspectives on suicide prevention. She co-founded the Carson J Spencer Foundation, whose mission is to elevate the conversation and make suicide prevention a health and safety priority.

www.eapassn.org

EAP in 2028: Is Employee Assistance “Tech Proof ?”

• Marina London, LCSW, CEAP, Manager, Web Services, EAPA This breathless 12-minute adventure takes participants from an apocalyptic magnetic storm to a trip to Las Vegas, from a contemplation of magic and blackjack to a post apocalyptic campfire. By the time the journey is over, you will know the future of employee assistance in 2028.

Learning Objectives:

1. Explain the concept of “tech proof ” and how it applies to employee assistance; 2. Determine the forces that will impact the EAP of the future; and 3. Describe how employee assistance will have to adapt to survive in a rapidly changing world.

Marina is both the Web Editor and the Manager of Web Services for EAPA, as well as a former EAP executive. She is the author of the award winning iWebU tech blog (http://www.iwebu. info), and also writes a column on “Technology Trends” for the Journal of Employee Assistance.

Integrating Employee Assistance Programs Into Other Workplace Programs: The Organizational Health Map • Mark Attridge, Ph.D., M.A., President, Attridge Consulting Inc. Employee assistance programs can expand their business value by creating connections with other health and benefit programs within the same work organization. The EAP can offer resources, referrals, and behavioral health expertise to help make other programs more effective.

Learning Objectives:

1. Define the three major cost-based segments of employee healthcare; 2. Identify the three potential partner programs in each cost segment; and 3. Define the business value of creating connections with HR and company leaders.

Mark Attridge is a research consultant, prolific writer, scholar, and trainer with expertise in measuring the business value (ROI) of workplace health services and how to integrate employee assistance, work/life, and wellness programs to promote employee and organizational health.

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WEDNESDAY CONFERENCE SESSIONS 10:00 AM - 10:30 AM

EXPO GREAT LAKES LEMONADE BREAK

10:30 AM - 11:45 AM

ROOM: CHICAGO IX

ROOM: CHICAGO X

1102-2a-19 The Struggle is Real: Lessons Learned on the Front Lines from Internal EAP Managers

1102-2b-20 EAP On the Go: Using Mobile Technology in EAP Counseling

• Jodi J. Frey, LCSW-C, CEAP, Associate Professor, University of Maryland School of Social Work • John Pompe, Psy.D., SPHR, Manager of Integrated Health Programs, Caterpillar, Inc. • David Sharar, Ph.D., Managing Director, Chestnut Global Partners • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Internal and Hybrid model EAPs are typically the most costly and the most robust in terms of worksite programming. In addition to leading substantive EA programs, internal EAP managers are on the front lines implementing and justifying programs to senior decision-makers. These EAP managers carry a unique perspective on the factors that can lead to program growth, erosion, and even elimination. The presenters interviewed internal EAP managers to develop an understanding of factors leading to the success or erosion of internal/hybrid EAPs, along with recommendations on how to mitigate organizational or environmental threats to the future sustainability of all EAPs.

• Whitney Stone, LPC, Behavioral Health Consultant, Anthem, Inc. • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Today’s EAP clients expect on-the-go communication.

Innovations in mobile technology can be leveraged to make short-term counseling strategies more efficient and effective.

The use of technology in EAP settings carries difficult-to-navigate ethical questions and professional risks. In addition, it is critical to differentiate an effective technology tool from a useless time-waster. This session covers how to ethically and legally utilize technology in EAP counseling, how to determine which client populations and generations might benefit from different types of technology, how to evaluate tech services for your business, and how to implement best practices for boundary-setting when technology is involved.

Learning Objectives:

1. Recognize threats or indicators that lead to the elimination of internal/hybrid EAPs; 2. Apply strategies most likely to increase the sustainability of internal/hybrid EAPs; and 3. Customize strategies based on this information to EA professionals.

10:30 AM - 11:45 AM

ROOM: SUPERIOR

1102-2c-21 The EAP Connection to Military Sexual Trauma and Campus Sexual Assaults • Patricia A. Herlihy, Ph.D., R.N., CEO & Founder, Rocky Mountain Research • Lauren Bloom, MSW Student, University of Maryland • Leah Marshall, MSW, RSW, Sexual Violence Prevention Advisor, Fanshawe College • Approved for 1.25 PDHs in Domain II, III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Researchers are beginning to compare and contrast the issue of sexual assault in the military and academia. These silent epidemics affect 1 in 4 women in these two institutions. Many of these affected women are currently in the workforce; and although they may not reach out directly to their EAP, their symptoms and challenges may still surface in the workplace.

All EA professionals should be prepared to observe the signs of women, men, managers, supervisors, etc., who may be struggling with these issues but unable to face them directly.

Learning Objectives:

1. Relate statistics for military and campus sexual assault as they impact the EAP field; 2. Connect trauma informed interventions, symptoms, and approaches to treatment; and 3. Identify symptoms relating to employee interaction and indirect workplace impact.

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10:30 AM - 11:45 AM

Learning Objectives:

1. Explain risks and best practices for ethically and legally utilizing technology; 2. Identify resources for keeping up with changes in technology and associated laws; and 3. Describe client populations which generally benefit from each type of technology.

10:30 AM - 11:45 AM

ROOM: CHICAGO VIII

1102-2e-23 Where’s the Chronic Care Approach to Addictive Diseases?

• Michael Jay Weiner, Ph.D., Director of Alumni Services, Seaside Behavioral Health of the Palm Beaches • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) In order to evolve toward a chronic care model of treatment, we need to identify differences between acute care models and chronic care models, create lifespan plans for recovery that include regular recovery check-ups, and eliminate any indication that meeting the objectives of residential treatment is a completion. Chronic diseases are either “stable” or “unstable” –– there are no failures. Progress for other chronic diseases is considered effective as long as the patient remains in treatment. This session suggests that treatment is being effective as long as the patient is engaged in a recovery-oriented system- of care.

Learning Objectives:

1. Cite evidence-based research supporting a chronic care model; 2. Identify three steps necessary to evolve to chronic care; and 3. Create a plan for a patient that includes lifespan recovery check-ups.

www.eapassn.org

WEDNESDAY CONFERENCE SESSIONS 10:30 AM - 11:45 AM

ROOM: MICHIGAN

1102-2d-22 EAP in Trinidad and Tobago: Implications for EAP Outreach Throughout the Caribbean Diaspora • Daryl C. Joseph, M.A., CEAP, Managing Director, Josal Consulting Ltd. • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Culture significantly impacts the delivery of EAP services.

What may work in one culture may be quite ineffective when working with employees from another. The Caribbean region has produced a vast diaspora of immigrants who have settled and made tremendous societal contributions in other regions of the world and is therefore a cultural group whose unique needs demand attention. This presentation takes a close review of EAP services in the Caribbean territory with the highest EAP usage, Trinidad and Tobago. The implications for effectively addressing needs of employees in the Caribbean diaspora worldwide are examined in the context of what currently works in Trinidad and Tobago.

Learning Objectives:

1. Describe how EAPs work in Trinidad and Tobago; 2. Discuss the differences in how EAPs serve Caribbean nationals from other groups; and 3. Tailor EAP services to effectively address the needs of the Caribbean diaspora worldwide.

1:00 PM - 3:00 PM

ROOM: CHICAGO IX

1102-3b-25 Innovations in Suicide Risk Assessment, Management, Recovery, and Grief Support • Sally B. Spencer-Thomas, Psy.D., President & CEO, Carson J Spencer Foundation • Bernard S. Dyme, LCSW, President & CEO, Perspectives Ltd. • Jodi J. Frey, LCSW-C, CEAP, Associate Professor, University of Maryland School of Social Work • Candice Porter, Executive Director of Screening, Mental Health, Inc. • Approved for 2 PDHs in Domain III (2 CE Contact Hours, NAADAC, NASW, NBCC) When it comes to suicide risk assessment, many mental health professionals don’t know what they don’t know. For many suicide prevention efforts, the call to action is “seek help from a mental health professional,” yet mental health providers often have only basic training and many can’t pass a basic competency assessment. With proper training, clinicians can improve practice behaviors with clients at risk for suicide. In addition, EAPs can help companies build sustained and comprehensive suicide prevention programs. This session highlights organizational case studies and outlines several new approaches in suicide risk assessment, response, and management, and recovery from suicide loss.

Learning Objectives:

1. Explain Joiner’s Model of Suicide Risk; 2. Articulate three questions used to elicit disclosure of suicidal thoughts or behaviors; and 3. Recall at least two types of clinician training for suicide risk management.

www.eapassn.org

12:00 PM - 1:00 PM

EXPO LUNCH & PRIZE DRAWINGS

1:00 PM - 3:00 PM

ROOM: CHICAGO VIII

1102-3a-24 EAP Industry Outcomes for Employee Absenteeism and Presenteeism: A Global Research Analysis • Mark Attridge, Ph.D., M.A., President, Attridge Consulting Inc. • Approved for 2 PDHs in Domain I (2 CE Contact Hours, NAADAC, NASW, NBCC) EAP services are designed to help employees, with the goal of restoring a high level of work function. Performance outcomes are the major source of value provided by EAPs, yet they are often measured only by absenteeism and wages, or are not measured at all. The EAP field needs a more realistic approach for measuring workplace outcomes. This presentation statistically summarizes the findings from eight large-scale research studies over the past 15 years, standardized into a uniform metric of work productivity level for a period of one month before and one month after the use of the EAP.

Learning Objectives:

1. Define the productivity path to value for EAP; 2. Explain why financial outcomes for presenteeism usually far exceed absenteeism; and 3. Calculate the typical ROI dollar savings per EAP case from workplace outcomes.

1:00 PM - 3:00 PM

ROOM: SUPERIOR

1102-3d-27 Adventures in Failure: Empowering Successful Supervisory Referrals • Nancy A. Grunnet, RODP, CSRA Regional Vice President, First Sun EAP • Christina K. Isenhower, LISW-CP, CEAP, Risk Management Consultant, First Sun EAP • Approved for 2 PDHs in Domain I, II (2 CE Contact Hours, NAADAC, NASW, NBCC) The supervisory referral is an essential component of how EAPs partner with and impact organizations. Interestingly, Joseph Campbell’s “The Hero’s Journey” provides a road map to journey through the referral process. Stories remind us rewards do not come without struggle. Failure is universal; overcoming it is necessary for heroes to master their trials.

The supervisory referral is an employee’s call to adventure, and employees are the heroes we want to see while they succeed. This presentation provides a unique and inspirational look at the supervisory referral process, and it will discuss empowering ourselves and future heroes as they embark on their journeys.

Learning Objectives:

1. Draw parallels between “The Hero’s Journey” and supervisory referrals; 2. Identify possible failures in each stage of the supervisory referral process; and 3. Apply the lessons learned with future employees in supervisory referrals.

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WEDNESDAY CONFERENCE SESSIONS 1:00 PM - 3:00 PM

ROOM: CHICAGO X

1102-3c-26 Taking Crisis out of Crisis Response • Les Kertay, Ph.D., Chief Medical Officer, R3 Continuum • Tonya Teal Slawinski, Ph.D., LCSW, VP of Business Development, R3 Continuum • Approved for 2 PDHs in Domain II (2 CE Contact Hours, NAADAC, NASW, NBCC) The term “crisis” is often used when a disruptive event occurs in the workplace. When an event is labeled a crisis, assumptions are made about when and how support should be offered. The question of whether or not a need for outside assistance even exists is often ignored. There is no universal approach to managing a disruptive event because each event has a unique impact on the workplace. If we remove the label of crisis, we are more likely to think creatively about what is most important for this event, in this workplace, to enhance employee and management resiliency.

Learning Objectives:

1. Explain the impact of inaccurately assigning the term “crisis” to events in the workplace; 2. Discern the continuum of events from potentially disruptive to traumatic; and 3. Determine the appropriate services based on the type of event and the defined need.

1:00 PM - 3:00 PM

1102-3e-28 Elevating Ethical Awareness • Bernard E. Beidel, M.Ed., CEAP, Director of the Office of Employee Assistance, U.S. House of Representatives • Judy Cantwell, LPC, CEAP, Owner, Cross Culture Coach • Approved for 2 PDHs in Domain I (2 CE Contact Hours, NAADAC, NASW, NBCC) The EA professional’s dual role of providing services to both the work organization and individual employee clients provides ample opportunity for application of an ethical decision making model. On a larger scale, owners and administrators of EAPs also face ethical dilemmas as they design, market and compete for business. This ethics course is designed to enhance your understanding of EAP ethics in the context of the EAPA Code of Ethics and the EACC Code of Conduct.

Learning Objectives:

1. Summarize the core elements of the EAPA Code of Ethics and EACC Code of Conduct; 2. Articulate and define the essential steps of EAPA’s ethics decision-making model; and 3. Apply ethics decision-making model in an interactive group process with EA peers.

3:00 PM - 4:00 PM

EXPO NETWORKING BREAK & PRIZE DRAWINGS

4:00 PM - 5:15 PM

ROOM: SUPERIOR

1102-4a-29 Employee Emotional Wellness: Fostering Measurable Change Using a Structured “Health Action Plan” • Tony J. Kreuch, Psy.D., CEAP, Clinical Psychologist, Sandia National Laboratories EAP • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Worksite wellness programs, encompassing a broad range of educational and behavioral change approaches, are accessed annually by millions of employees. Recent definitions of “wellness” have broadened and view emotional wellness as an actively sought goal for positive change. The emotionally healthy employee typically functions at a high level with higher levels of productivity. Historically, EAPs have successfully integrated with worksite wellness programs. This session reviews the effectiveness of one company’s “health action plan” wellness model, including EAP/Wellness integration, overview of Emotional Wellness Plan structure and goals, descriptions of the program, and review of demographics and outcomes data for impact.

Learning Objectives:

1. Describe the concept of emotional wellness, including its impact on overall health; 2. Explain the elements of a “health action plan,” including implementation; and 3. Utilize validated instruments for tracking program effectiveness.

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ROOM: MICHIGAN

4:00 PM - 5:15 PM

ROOM: CHICAGO VIII

1102-4c-31 Integrated Coaching and EA Services Approach: Making a Clear Business Case • Manuel Sommer, Ph.D., Managing Director, Clínica CAPA • Dirk Antonissen, M.S., CEO, ISW Europa • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW) Many coaching services, including health, nutritional, wellness, business, and executive coaching, are becoming essential parts of EA service provision. Some of the key challenges to the EAP field are the discussions around creating value and ensuring an ROI, ensuring quality through appropriate outcome research, and looking beyond the individual focus in order to make a real difference in organizations. Specific examples of these integrated services in Portugal and Belgium demonstrate a clear business case for this integrated service approach.

Learning Objectives:

1. Illustrate the current key challenges of the EAP field; 2. Demonstrate the importance of different coaching approaches to the EAP field; and 3. Visualize examples of integrated coaching and EAP approaches in practice.

www.eapassn.org

WEDNESDAY CONFERENCE SESSIONS 4:00 PM - 5:15 PM

ROOM: CHICAGO IX

1102-4b-30 Workplace Conflict: What to Do and What to Avoid!

4:00 PM - 5:15 PM

ROOM: MICHIGAN

1102-4d-32 Understanding the Changing Latino Demographic and Diverse Latino Cultures

• L. Georgi DiStefano, LCSW, MSW, Trainer & Consultant, High Conflict Institute • Approved for 1.25 PDHs in Domain II (1.25 CE Contact Hours, NAADAC, NASW, NBCC) It’s All YOUR Fault! A high-conflict employee exhibits unmanaged emotions, all-or-nothing thinking, extreme behaviors, and a preoccupation with blaming others. EA Professionals are in a unique position to assist employees and managers with these confusing behavioral patterns. This session introduces attendees to a new method of effectively handling high-conflict situations with clients, co-workers, or supervisors in the workplace. Participants learn techniques for problem-solving under stress and setting limits on high-conflict behavior. This presentation includes an interactive discussion of strategies that work and strategies to avoid in high-conflict situations.

• Gerardo D. Canul, Ph.D., Behavioral Health Consultant, GK Partners In Wellness • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) The significant growth in the Latino population in the United States requires EAPs to have a plan of action. Having a list of factors related to understanding the diversity within the Latino population may allow for competent provision of EAP services. By clarifying the major intragroup demographic factors, core cultural values, and their influence on the thoughts, feelings, and actions of Latinos, the participants may either create or further develop their approach to serving a population with significant intragroup differences. This session addresses specific strategies to identify communication patterns and degree of adaption to U.S. culture.

Learning Objectives:

Learning Objectives:

1. Describe the high-conflict behavior patterns and their association with personality disorders; 2. Use an innovative method to engage clients in resolving high-conflict workplace situations; and 3. Discuss effective strategies and “Dos and Don’ts” in problem-solving workplace conflicts.

4:00 PM - 5:15 PM

ROOM: CHICAGO X

1. Identify differences in communication patterns among various Latino subgroups; 2. Incorporate core cultural values to one’s framework for understanding Latino individuals; and 3. Utilize list of Americanization patterns to increase competent delivery of services.

7:00 PM - 9:00 PM

ROOM: CHICAGO VII

1102-4e-33 Navigating Mental Health for Airline Pilots • Charles B. Curreri, LPC, CEAP, Senior Manager, Project Wingman • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) In 2015, the copilot of Germanwings Flight 9525 intentionally flew an Airbus 319 into a mountain, killing 142 people. In light of this, many questions have been asked by the U.S. DOT and FAA about pilots and fitness-for-duty. In this session, we address and identify the specific FAA mental health guidelines for pilots and increase EAP’s knowledge about the special requirements for pilots when working with mental health resources.

We examine pilot personality profiles, FAA limitations, SSRI protocols, and fitness-for-flight-duty assessments.

Learning Objectives:

1. Recognize pilot personality profiles in relation to EAP work; 2. Explain FAA pilot mental health protocols and guidelines; and 3. Identify SSRI requirements for returning a pilot to flight status.

5:15 PM - 6:00 PM

Dance Machine Dinner (Separate registration fee)

9:00 PM - 12:00 AM

ROOM: CHICAGO VII

Dance Machine Open Party

Dance the night away with your EAPA friends and colleagues! All are invited to attend this fun social event.

ROOM: CHICAGO X

Annual Association Business Meeting

Join EAPA’s Board of Directors and staff at the Annual Business Meeting. All EAPA members are welcome to attend, ask questions, and participate in discussion of issues important to you and your association.

www.eapassn.org

23

THURSDAY CONFERENCE SESSIONS 7:45 AM - 9:30 AM

PRESIDENT’S BREAKFAST

EAPA President Lucy Henry and President-Elect Tamara Cagney invite you to attend the installation of the incoming Board of Directors. Lucy and Tamara’s remarks will set the stage for a larger discussion of the global future of employee assistance.

Creating a Unified Vision for the EAP Field

Lucy O. Henry, LPC, CEAP, President, Employee Assistance Professionals Association (EAPA)

24

• Approved for 1 PDH in Domain I (1 CE Contact Hour, NAADAC, NASW, NBCC) The EA profession has changed dramatically in scope, service delivery models, and geographical availability since the first ALMACA conference 45 years ago. What was once a handful of practitioners in the U.S. has grown into a global movement that continues to bridge the worlds of human concerns and business objectives. For the first time in history, the presidents of five organizations join together to share their perspective on the

present state and the future of EAPs around the world. Hear first hand their vision for the future of the profession and how each entity is adapting to meet the needs of its members as they cope with a rapidly changing corporate landscape.

Learning Objectives:

1. Discuss the focus and mission of each organization; 2. Explore and suggest areas for collaboration; and 3. Examine ways to increase member involvement in activities that promote EAPs.

ROOM: CHICAGO VI ALSO SPEAKING Jeffrey A. Gorter, MSW, President, National Behavioral Consortium (NBC) Kaoru Ichikawa, Ph.D., CEAP, President, Asia Pacific Employee Assistance Roundtable (APEAR) Judy Plotkin, MSW, President, Employee Assistance Society of North America (EASNA) Igor Moll, MWO, President, Employee Assistance European Forum (EAEF)

www.eapassn.org

THURSDAY CONFERENCE SESSIONS 9:45 AM - 11:00 AM

ROOM: CHICAGO VIII

1103-1a-35 Ethics and Technology • Susan Meyerle, LMHP, CEAP, Consultant, Life Resources • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Technology is changing the way employee assistance services are provided. EAPs are challenged to implement innovative approaches to better meet the needs of EAP clients. This presentation highlights recent changes in state regulations and the codes of ethics of national associations whose members provide clinical services. This session addresses the ethical use of technology in the counseling profession and suggests strategies that can be applied to the incorporation of technology in the provision of employee assistance services.

Learning Objectives:

1. Describe current guidelines and regulations governing technology in mental health; 2. Use practical tools for engaging in ethically sound technological practices; and 3. Identify conflicts between ethical codes and current EA practice.

9:45 AM - 11:00 AM

ROOM: MICHIGAN

1103-1b-36 Teaching EAP: From Pedagogy to Practice • Daniel Hughes, Ph.D., CEAP, EAP Director, Mount Sinai Health System • Mary C. Olsen, Counselor, Employee Assistance Program, Mount Sinai Medical Center • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) With the impending retirement of many EA professionals, the field is challenged with training a succeeding generation of practitioners. The development of viable career pathways for new graduates is vital for the long term survival of the EA field. This session discusses survey data collected from the four remaining occupational social work programs, as well as rich qualitative data collected during two years of focus group study. A SWOT analysis is applied to the current state of EA education. This session focuses on challenges faced by new graduates seeking EAP employment opportunities and discussion of potential paths to move forward.

Learning Objectives:

1. Describe the changing landscape of the EA field; 2. Articulate the value of EA educational activities; and 3. Empower entry level practitioners with the necessary tools and skills.

9:45 AM - 11:00 AM

ROOM: SUPERIOR

1103-1c-37 An EAP Internship in a Nonprofit Setting: Experiences and Opportunities • Paul J. Fitzgerald, LCPC, CEAP, Director of Training, Adler University • Marie McKenna, LCSW, Department Director, Catholic Charities EAP • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) As more EA organizations move toward external affiliate-based EA models, the opportunities to train future EA professionals are becoming more challenging to find. In many ways, the traditional multi-service EAP with the ability to handle individual, family, workplace, and organizational issues with equal responsiveness and skill is the best place to train our future EAP clinicians and managers by giving them direct access to clients and organizations. This presentation makes the case for a non-profit based EA practicum/internship that includes both workplace/organizational elements and the chance to practice social responsibility in delivering workplace behavioral health services.

Learning Objectives:

1. Examine a range of EA settings as graduate training sites; 2. Suggest strategies to incorporate EA activities into clinical training; and 3. Review/evaluate strategies for improving training in the delivery of EA services.

9:45 AM - 11:00 AM

ROOM: CHICAGO IX

1103-1d-38 Managing Risk in the Workplace: Addressing Depression and Post-Trauma Impact with Employees • Margaret Kelly, LCPC, CEAP, Director of U.S. Clinical Services, BDA Morneau Shepell • Paul Wittes, MSW, Director of National and Global Clinical Services, BDA Morneau Shepell • Approved for 1.25 PDHs in Domain I, II (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Depression and post-traumatic stress are two of the leading causes of disability worldwide. While the brief intervention model of traditional EAP is demonstrably effective, we know there are populations who can benefit from extended services that go beyond the standard EAP parameters. By designing adjunct services that address early intervention, relapse prevention, and ongoing recovery support, EAPs can support clients with significant symptomatology related to depression and post-traumatic stress. This presentation provides an overview of comprehensive, innovative services that support this need.

Learning Objectives:

1. Recognize the clinical demand for innovative EAP trauma and PTSD services; 2. Articulate trends and best practices related to these services; and 3. Report on research results related to enhanced service models.

www.eapassn.org

25

THURSDAY CONFERENCE SESSIONS 9:45 AM - 11:00 AM

ROOM: CHICAGO X

ROOM: CHICAGO X

1103-1e-39 Is Your Organization Preventing or Reacting to Workplace Violence?

1103-2b-41 The Importance of a Technology Roadmap

• Rick Shaw, President and CEO, Awareity • Approved for 1.25 PDHs in Domain II (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Employee and labor relations staff are often responsible for handling cases involving employees who threaten or commit violent acts. Staff can become overwhelmed and allow individuals to slip through the cracks, putting employees at risk.

It’s better to prevent potential liabilities, media inquiries, fines, lawsuits, violent attacks, and tragedies than simply to react to them. Leading organizations are recognizing the value of community-based threat assessment and proactively identifying at-risk individuals before they escalate to the point of violence.

This presentation utilizes evidence-based data to identify the six essential steps of preventing workplace incidents and escalations.

• Richard F. Paul, MSW, CEAP, Senior Vice President, Beacon Health Options • Thomas A. Farris, Ph.D., President & Clinical Director, Claremont Behavioral Services • Stanford W. Granberry, Ph.D., Executive Director, National Behavioral Consortium • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) The advent of a Health 2.0 world has introduced new technologies that are changing how EAP services are implemented, delivered, and measured. This session highlights the latest technology solutions, entering the market, and the importance of EAPs to develop a well-thought-out technology strategy. It also covers the 2015 National Behavioral Consortium (NBC) survey, “The Current and Expected Use of Technology Among EAP Affiliates.” A total of 1,482 EAP affiliates in the NBC companies, who provide EAP services to slightly over 23 million people, participated in the survey.

Learning Objectives:

Learning Objectives:

1. Identify warning signs and potential indicators of aggression; 2. Summarize the ANSI workplace violence prevention standard; and 3. Apply the 6 Essential Steps to Proactive Prevention to the workplace.

11:15 AM - 12:30 PM

ROOM: MICHIGAN

1. Describe the types of technologies being deployed to support EAP; 2. Explain how to develop a technology strategy and screen potential solutions; and 3. Articulate common challenges with technology deployments.

11:15 AM - 12:30 PM

ROOM: CHICAGO IX

1103-2a-40 The Employee Assistance Research Foundation History Project: U.S. and Canada

1103-2c-42 A New Dynamic for EAP and Wellness: Depression Screening and Awareness

• Dale A. Masi, LICSW, CEAP, President/CEO, Masi Research Consultants, Inc. • Jodi J. Frey, LCSW-C, CEAP, Associate Professor, University of Maryland School of Social Work • David Sharar, Ph.D., Managing Director, Chestnut Global Partners • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) The Employee Assistance Research Foundation (EARF) has identified the need for a comprehensive history of the EAP profession since 1965 and is sponsoring the development of a comprehensive project, “History of EAP: A Fifty-Year Perspective.” This session presents an overview of the project to date and sets the framework for the development of the field’s major themes. By understanding our history, we can better understand the development and future of the EAP field.

• Claudia D. Ryan, MSW, LCSW, CEAP, PHR, Senior EA Counselor, Bon Secours Virginia, Richmond EAP • Approved for 1.25 PDHs in Domain I, III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Improving employee health is now an essential part of corporate strategic planning. Wellness programs use a personal health risk assessment to evaluate the health needs of their employees and to demonstrate return on investment in their wellness programs. Employees who report high stress, low job or life satisfaction, and sedentary lifestyle are among the highest risk for serious health concerns. Recognizing the link between identified health risk behavior and mental wellbeing, an integrated Employee Wellness Program/EAP has leveraged the connection between depression screening and demonstrating the value of EAP intervention. Outcome data show significant improvement of employees initially identified as atrisk for clinical depression in areas including health, employee absenteeism, and overall productivity.

Learning Objectives:

1. Review the history of the EAP profession for the last 50 years in the U.S. and Canada; 2. Identify the respective themes that contributed to the evolution of the field; and 3. Relate the interviews of leaders in the field to the themes.

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11:15 AM - 12:30 PM

Learning Objectives:

1. Recognize commonalities between health risk factors and symptoms of depression; 2. Describe the impact of depression on the workplace; and 3. Identify areas for mutual contribution and benefit between EAP and wellness models.

www.eapassn.org

THURSDAY CONFERENCE SESSIONS 11:15 AM - 12:30 PM

ROOM: CHICAGO VIII

1103-2d-43 Signs and Symptoms: Barriers to Recovery and Challenges Employees Encounter After Treatment • Libby Timmons, LISAC, CEAP, National Strategic Account Director, Summit BHC • Approved for 1.25 PDHs in Domain III (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Employees often encounter barriers when deciding to accept help and address their addictions. This session discusses attachment disorders connected with struggles people have engaging in treatment and connecting to recovery programs.

Tools are offered to enhance the employee’s chance of successful return to work and family. There are interactive discussions related to relapse behaviors employees display in their treatment process. Information is offered regarding second stage recovery, as well as definitions of emotional sobriety. Participants are challenged to address their own judgments regarding returning substance abuse employees to the workplace.

Learning Objectives:

1. Identify and address the barriers recovering employees encounter; 2. Utilize tools to develop and implement relapse prevention plans; and 3. Overcome judgments EA professionals can carry regarding employees in recovery.

11:15 AM - 12:30 PM

ROOM: SUPERIOR

1103-3e-44 EAP Credentialing and Education Efforts from China and Japan

12:30 PM - 2:30 PM

ROOM: CHICAGO VI

1103-4a-45 Change! Transition! Resilience!

Expressing Transformation through Dance, Music and Drama • Jeffrey Mangrum, Director of Creative Development, SST Theater-based Learning and Development • Approved for 1 PDH in Domain I (1.25 CE Contact Hours, NAADAC, NASW) What better way to explore “Soaring on the Winds of Change” than to experience what change, transition and resilience mean for EA professionals through the medium of theater, song and dance? SST Theater-based Learning & Development presents a multi-disciplinary performance piece that will acknowledge the need for EAPs to constantly reinvent themselves within the context of an ever-changing landscape, draw upon current trends to understand where the field is heading, and celebrate the essential work that members deliver each day. This performance bridges the profession as exists today and prepares EA professionals to embrace the changes required to thrive.

Learning Objectives:

1. Improve service offerings based upon current industry trends and best practices; 2. Apply a change and transition model to your own work circumstance; and 3. Collaborate with other EAPs to creating safer, more productive work places.

Note: Lunch will be served at this session.

• Ayumi W. Nishikawa, CEAP, Chairperson & Representative Director, JEAP Peacemind, Inc. • Grace Ding, MBA, CEAP, Senior Consultant, China Linzi EAP • Kenichiro Kawasaki, President, Adecco Ltd. • Haibo Zeng, Ph.D., CEAP, Lecturer, Communication University of China, School of Management • Approved for 1.25 PDHs in Domain I (1.25 CE Contact Hours, NAADAC, NASW, NBCC) Over the past decade, there has been a significant increase in interest in the EA profession in several countries in Asia.

Currently, there are efforts to train and develop new EA professionals and standardize EAP practice in accordance with EAPA standards. In China, over 700 students have participated in EAPA’s four-day EAP diploma course. In Japan, a large staffing agency is encouraging employees to pass the EAP achievement test. Training on EAP core technologies and ethics is required before taking the test. Presenters from each country discuss successes and participant feedback from these two approaches to providing EAP-specific training.

Learning Objectives:

1. Identify EA professional development trends in China and Japan; 2. Explain the cultural adapatability of EAP core technologies; and 3. Articulate cultural differences in professional consultation.

www.eapassn.org

27

THURSDAY CONFERENCE SESSIONS 3:00 PM - 5:00 PM

EXPERIENCE CHICAGO

Don’t miss this opportunity to explore Chicago with your EAPA friends and colleagues! Choose from three tours below.

Separate advance registration fee required.

Chicago Modern Architecture Walking Tour See the sights and sounds of downtown Chicago on foot! Iconic modern and contemporary skyscrapers, as well as works by world-renowned artists, are featured on this walking tour.

6:00 PM - 10:00 PM

The Art Institute – Private Docent-Led Tour Take a spin through the permanent collections and discover works that have delighted visitors from around the world for over a century. Located in Grant Park, the Art Institute of Chicago is one of the world’s most expansive art museums.

Chicago Crime Tour Escape into Chicago’s underworld on a crime, gangster and mob tour!

Revisit the Capone and gangster sites of where tales of Chicago’s haunted past come to life.

THE SECOND CITY – LEGENDARY COMEDY - THE QUINTESSENTIAL CHICAGO EXPERIENCE!

Join your EAPA friends and colleagues for a night to remember at Chicago’s famed comedy theatre!

Opened in 1959, The Second City is the world’s premier comedy club, theatre and school of improvisation and has been a launching pad for world-famous comedians, actors and directors. Counted among their alumni are Alan Arkin, Dan Aykroyd, James Belushi, John Belushi, Steve Carell, Stephen Colbert, Chris Farly, Tina Fey, Jane Lynch, Bill Murray, Mike Myers and Joan Rivers.

Enjoy a dinner reception followed by a special viewing of ‘The Best of The Second City’ in the UP Theatre. Bus transportation will be provided from the Sheraton Grand Chicago.

Note: Separate fee applies; tickets for this event are not included with Full Conference Registration.

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www.eapassn.org

VISITOR INFORMATION WELCOME TO CHICAGO!

The Sheraton Grand Chicago hotel welcomes you to the heart of the city. Overlooking the Chicago River, the hotel puts you within walking distance of business, dining, entertainment and nightlife.

In fact there are no less than 32 attractions located within an immediate or short distance of the hotel. We hope you are able to enjoy the many attractions Chicago has to offer!

ESSENTIAL ELEMENTS

Need educational credit? One scan is required for all general sessions. Two scans are required for all other sessions. Remember you must attend 85% or more of the scheduled time for each session.

Missed a scan? Go to the EAPA Registration Desk for assistance.

Evaluations are required to receive credit for each session. Complete them as you go at www.eapassn.org/2016Evals.

Handouts are available for download www.eapassn.org/OnDemand. Look for instructions in your conference bag.

Best Value Package/Conference on Demand special pricing ends at 2:00 PM November 3. Need assistance? Go the EAPA Registration Desk, Chicago Ballroom Foyer.

www.eapassn.org

29

CONFERENCE SCHEDULE START

Registration Desk

Networking/Meal

Special Event

START

END

LOCATION

SESSION TITLE

Breakout Sessions

EAPA Marketplace

Meeting

7:30 AM

8:15 AM

Riverwalk

EXPO Continental Breakfast

Pre-Conference

Keynote

8:30 AM

10:00 AM

Keynote

END

LOCATION

SESSION TITLE

DOMAIN PDH

SUNDAY, OCTOBER 30 7:00 AM

5:00 PM

Registration

8:00 AM

5:00 PM

Pre-Conference Training Courses

Chicago VIII 10:15 AM

12:15 AM

Registration Desk Open Hoursi

Michigan B

Expand Your Revenue with Conflict Resolution Services

Superior A

Experiential Methods and Tools for Addressing Differences in a Workplace

II

7.5

Chicago IX

DOT/SAP Qualification & Update Training (2 Day Course)

II

14

I, II

7:00 AM

7:00 PM

Registration

8:00 AM

5:00 PM

Pre-Conference Training Courses

8:00 AM

12:00 PM

Registration Desk Open Hoursi

Chicago IX

DOT/SAP Qualification & Update Training (2 Day Course)

II

14

Ontario

Starting, Selling, and Growing an EAP

I

7.5

Michigan A

Ready for Anything: Incorporating Situational Awareness into EAP Critical Incident Response

II

7.5

Chicago X

Elevate Your EAP Skillset: Conduct an Efficient Comprehensive Assessment

1:00 PM

2:00 PM

Michigan B

Newcomer Networking & Orientationi

1:30 PM

5:00 PM

Superior

Chapter and Branch Leader Developmenti

3:30 PM

5:00 PM

Concurrent Breakout Sessions

3:30 PM

A Heavy Price: The Effect of Subtle Weight Stigma on the Workplace

5:00 PM

Chicago IX

3:30 PM

5:00 PM

Disability and Abilities: The AccommoChicago VIII dation Conversation

5:00 PM

7:00 PM

Riverwalk

II, III III

1.5

II, III

1.5

7:00 AM

30

7:45 AM

4:00 PM

Chronic Pain, Boomers, and Opioids

Superior

What EAP Services Do Veterans Want? Best Practices and Lessons Learnedi

Registration

Registration Desk Open Hoursi

III

Advanced Neuroscience Meets Workplace Depression and Anxiety

III

2

Chicago X

Balancing the Needs of Employees with Cancer, their Co-Workers, and Managersi

II, III

2

Michigan

Train the Trainer - Creating Innovative Life Strategies for Managing Stress

I

2

Superior

EAP Research Presentations from Around the Globe

I

2

EXPO Lunch & Prize Drawingsi

3:00 PM

Concurrent Breakout Sessions Chicago VIII

Rapidly Diversifying EAPs: Strategizing for the Future

I

1.5

Chicago IX

Reducing Barriers to Mental Health Care Through an Interactive Screening Program

I

1.5

Michigan

Making Our “Presence” Known: EAP and the Growing Workplace Mindfulness Movement

II, III

1.5

Superior

Bridging Public Health with Workplace Behavioral Health Services

I

1.5

Chicago X

Unfolding the Power of Digital EAP: Online Group and SMS Counseling

I

1.5

3:00 PM

4:00 PM

Riverwalk

EXPO “Appy Hour” & Techno Teai

4:00 PM

6:00 PM

Lobby

Chicago City Toursi

4:00 PM

5:30 PM

Various

Committee/Panel Meetingsi

6:00 PM

7:00 PM

Fountainview

International Attendee Gatheringi

6:00 PM

7:00 PM

Missouri

EAPs in Healthcare Gatheringi

7:00 PM

9:00 PM

Lobby

Dine Around Chicagoi

WEDNESDAY, NOVEMBER 2 6:30 AM

III

Chicago IX

1:30 PM

7:45 AM

Concurrent Breakout Sessions Michigan

2

Riverwalk

EXPO Grand Opening Reception & Halloween Costume Partyi

TUESDAY, NOVEMBER 1 6:30 AM

II

4

II, III

1.25 1.25

1

High-Stakes Fitness for Duty Evaluations When Concerns of Violence Arise

1:30 PM

4

III

Chicago VIII

12:30 PM

Pre-Conference Training Courses Chicago VIII Finding Freedom Through Forgiveness

Moving from Victim to Victor Through the Power of Forgiveness

Concurrent Breakout Sessions

7.5

MONDAY, OCTOBER 31

DOMAIN PDH i

Concurrent Breakout Sessions Michigan B

EAP Proof of Success: Reducing Malpractice Claims for Physicians

I, III

1.25

Superior

How EAPs Can Do More to Address the Opiate and Heroin Epidemic

III

1.25

7:00 AM

5:00 PM

Registration

Registration Desk Open Hoursi

7:30 AM

8:15 AM

Riverwalk

EXPO Continental Breakfasti

www.eapassn.org

CONFERENCE SCHEDULE START

END

LOCATION

SESSION TITLE

DOMAIN PDH

8:30 AM

10:00 AM

Keynote Chicago VI

EAP Talks

I, II, III

EXPO Great Lakes Lemonade Breaki

10:30 AM

Riverwalk

10:30 AM

11:45 AM

Concurrent Breakout Sessions I

1.25

Chicago X

EAP On the Go: Using Mobile Technology in EAP Counseling

I

1.25

Superior

The EAP Connection to Military Sexual I, II, III Trauma and Campus Sexual Assaults

Michigan B

EAP in Trinidad and Tobago: Implications for EAP Outreach Throughout the Caribbean Diaspora

1:00 PM

Riverwalk

1:00 PM

3:00 PM

Concurrent Breakout Sessions

4:00 PM

4:00 PM 5:15 PM

SESSION TITLE

2:00 PM

Registration

7:45 AM

9:30 AM

Keynote

I III

9:45 AM

11:00 AM

1.25

1.25

Superior

An EAP Internship in a Nonprofit Setting: Experiences and Opportunities

I

1.25

Chicago IX

Managing Risk in the Workplace: Addressing Depression and Post-Trauma Impact with Employees

II, III

1.25

Chicago X

Is Your Organization Preventing or Reacting to Workplace Violence?

II

1.25

1.25

Concurrent Breakout Sessions

I

2

Michigan B

The Employee Assistance Research Foundation History Project: U.S. and Canada

I

1.25

III

2

Chicago X

The Importance of a Technology Roadmap

I

1.25

Chicago IX

A New Dynamic for EAP and Wellness: Depression Screening and Awareness

I, II, III

1.25

III

1.25

EAP Credentialing and Education Efforts from China and Japan

I

1.25

Chicago VI

Change! Transition! Resilience!

Expressing Transformation through Dance, Music, and Dramai

I

1

Superior

Adventures in Failure: Empowering Successful Supervisory Referrals

II, III

2

Signs and Symptoms: Barriers to Chicago VIII Recovery and Challenges Employees Encounter after Treatment

Michigan B

Elevating Ethical Awareness

I

2

Superior

I

2

12:30 PM

2:30 PM

Keynote

Receptioni

Concurrent Breakout Sessions Employee Emotional Wellness: Fostering Measurable Change Using a Structured “Health Action Plan”

III

Workplace Conflict: What to Do and What to Avoid!

II

1.25

Integrated Coaching and EA Services Chicago VIII Approach: Making a Clear Business Casei

I

1.25

Chicago IX

1.25

Michigan B

Understanding the Changing Latino Demographic and Diverse Latino Cultures

III

1.25

Chicago X

Navigating Mental Health for Airline Pilots

III

1.25

5:15 PM

6:15 PM

Chicago X

Annual Association Business Meetingi

7:00 PM

9:00 PM

Chicago VII

Dance Machine Dinneri

9:00 PM

12:00 AM

Chicago VII

Dance Machine Partyi

1.25

I

2

EXPO Prize Drawings & Closing

I

Teaching EAP: From Pedagogy to Practice

II

Columbus B EACC Meeting

1

Michigan B

1.25

12:30 PM

I

Concurrent Breakout Sessions Chicago VIII Ethics and Technology

11:15 AM

Innovations in Suicide Risk Assessment, Management, Recovery, and Grief Support

Creating A Unified Vision for the EAP Field

Taking Crisis out of Crisis Response

Riverwalk

DOMAIN PDH

Registration Desk Open Hoursi

Chicago X

Superior

www.eapassn.org

7:00 AM

EXPO Lunch & Prize Drawingsi

EAP Industry Outcomes for Employee Chicago VIII Absenteeism and Presenteeism: A Global Research Analysis

3:00 PM

LOCATION

Chicago VI

Chicago IX

12:00 PM

3:00 PM

1

The Struggle is Real: Lessons Learned on the Front Lines from Internal EAP Managers

Where’s the Chronic Care Approach to Chicago VIII Addictive Diseases?

1:00 PM

END

THURSDAY, NOVEMBER 3

10:00 AM

Chicago IX

START

3:00 PM

5:00 PM

Lobby

Chicago City Toursi

6:00 PM

9:00 PM

Second City

The Second City - Legendary Comedy - Reception & Showi

i

This session is ineligible for NBCC CE contact hours

31

EXPO MAP AND EVENTS

EAPA EXPO EVENTS Join the largest networking opportunity at the conference - EAPA’s EXPO! Meet all the right people while learning about the new services available to the field. At the EAPA booth, we will be available to answer all your membership and certification questions during all EXPO hours. Mark these EAPA EXPO events on your calendar:

MONDAY

TUESDAY & WEDNESDAY

Grand Opening Reception and Halloween Costume Party!

Lunch and Prize Drawings

Monday 5:00 PM – 7:00 PM

32

Tuesday 12:30 PM–1:30 PM Wednesday 12:00 PM–1:00 PM

TUESDAY & WEDNESDAY

TUESDAY & WEDNESDAY

Continental Breakfast

Extended Networking Coffee Breaks

Tuesday and Wednesday 7:30 AM – 8:15 AM

Tuesday and Wednesday 3:00 PM – 4:00 PM

www.eapassn.org

EXHIBITOR DIRECTORY Acadia Healthcare - Recovery Division

Booth: 708

6100 Tower Circle, Suite 1000 Franklin TN 37067 United States Phone: 615.861.6000 Email: janelle.cronk@acadiahealthcare.com Website: www.acadiahealthcare.com

Alcoholics Anonymous

With 600 facilities and 17,400+ treatment beds, Acadia offers unparalleled behavioral healthcare services to Large Employer Groups and Employee Assistance Professionals at all levels of care. Acadia Healthcare is a $5 billion behavioral healthcare company with international reach, headquartered outside of Nashville, Tennessee, and traded on NASDAQ.

AdCare Hospital

Booth: 716

107 Lincoln St. Worcester MA 01605 United States Phone: 508.453.3068 Email: commserv@adcare.com Website: www.adcare.com

Booth: 413

1940 Duke Street, Suite 200 Alexandria VA 22314 United States Phone: 703.570.6516 Email: mstarkey@afcpe.org Website: www.afcpe.org

A worldwide fellowship of sober alcoholics, whose recovery is based on Twelve Steps. No dues or fees, self-supporting through small, voluntary contributions of members; accepts no outside funds. Not affiliated with any other organization.

Our primary purpose: to carry the A.A. message to alcoholic who still suffers.

Booth: 322

852 Winter St. Wattam MA 2451 United States Phone: 1.781.609.6000 Email: julie.naples@alkermes.com Website: http://www.alkermes.com/ Alkermes is a fully integrated biopharmaceutical company that applies its scientific expertise and technological knowhow to develop innovative medicines designed to help patients with serious, chronic conditions better manage their disease. For more information, please visit Alkermes’ website at www.alkermes.com

Booth: 317

1650 Moon Lake Blvd Hoffman Estates IL 60169 United States Phone: 800.432.5005 Email: donald.mitckess@amitahealth.org Website: www.amitahealth.org We are a 141-bed psychiatric hospital with specialized treatment for Chemical Dependency, Eating Disorders, Anxiety/OCD, Self-Injury and Mood Disorders. We treat children, adolescents, adults and older adults in acute inpatient, partial hospital, intensive outpatient and outpatient levels of care.

Booth: 113

2640 Piedmont Dr Bessemer AL 35022 United States Phone: 256.282.6828 Email: alabamaeapa@gmail.com Website: www.eapa-al.com The Alabama Chapter of the Employee Assistance Professionals Association strives to offer all EAPA members and training attendees the best in training and networking op-

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475 Riverside Drive, 11th Floor New York NY 10115 United States Phone: 212.870.3107 Email: cpc@aa.org Website: www.aa.org

AMITA Health-Alexian Brothers Behavioral Health Hospital

AFCPE® ensures the highest integrity of the financial counseling profession by certifying, connecting, and supporting diverse professionals. Our comprehensive certification programs represent the gold standard for financial counseling, coaching and education, including the AFC® (Accredited Financial Counselor®) certification which is accredited by NCCA and nationally recognized by CFPB and DoD.

Alabama Chapter of the Employee Assistance Professionals Association

Booth: 219

Alkermes

AdCare offers the widest range of substance use treatment options in Massachusetts and Rhode Island. AdCare has a stellar reputation for partnering with organizations and EAP’s to assist their clients who are struggling with drug and alcohol use. AdCare is in-network with most health insurance plans.

AFCPE

portunities. ALEAPA offers several one-day training events throughout the year and a week-long training conference the first full week in May in Orange Beach, Alabama.

Arrowhead Lodge, LLC

Booth: 209

1630 Shoup Street, Suite A Prescott AZ 86305 United States Phone: 888.654.2800 Email: admissions@arrowheadlodgerecovery.com Website: www.arrowheadlodgerecovery.com Arrowhead Lodge exclusively treats men over the age of 30 for addiction, trauma, and co-occurring conditions. The www.eapassn.org

McLean offers a full continuum of high quality, compassionate care for children and adolescents, adults, and older adults living with: •• •• •• •• •• ••

Depression•and•other•mood•disorders Obsessive•compulsive•disorder Substance•disorders Borderline•personality•disorder Bipolar•disorder•and•schizophrenia• Eating•disorders Visit the McLean booth to learn more about our psychiatric programs.

Boston, Mass.

www.mcleanhospital.org

800.333.0338

EXHIBITOR DIRECTORY Lodge sits at 6,200 ft. in the forested mountains of northern Arizona where professionals, executives and others start their recovery. Our 5-year continuum of care includes residential treatment, outpatient, transitional living, and monitoring.

care costs, increase employee retention and reduce worker’s compensation claims. We offer SAP evaluation services for employers regulated by the DOT and the NRC, workplace drug and alcohol testing, case management, aftercare management, and audit support.

Arcadian Telepsychiatry

Ashley Addiction Treatment

Booth: 714

Booth: 510

7241 Hollywood Road Fort Washington PA 19034 United States Phone: 215.641.2525 Email: rob@arcadiantelepsychiatry.com Website: www.arcadiantelepsychiatry.com

800 Tydings Lane Havre de Grace MD 21078 United States Phone: 800.799.4673 Email: adenstman@ashleytreatment.org Website: www.ashleytreatment.org

Arcadian Telepsychiatry is one of the leaders in the United States in offering professional mental health services through the use of state-of-the-art video conferencing. We connect physicians, clinicians, patients, and EAP members with one another, and health care centers throughout the United States and the world.

Ashley is a nationally recognized non-profit leader in the integrated, evidence-based treatment of substance-use disorders. Ashley’s expert staff implement a comprehensive and personalized program for each patient that integrates a full spectrum of medical, clinical, and holistic treatment methods. Our mission: everything for recovery, because recovery is everything.

ASAP

Booth: 418

1421 Clarkview Rd Baltimore MD 21209 United States Phone: 888.792.2727 Email: info@go2asap.com Website: www.go2asap.com ASAP provides drug-free workplace programs for companies seeking to improve workplace safety, minimize health-

Changing

Balancing Life’s Issues 1 Depot Plaza Ossining NY 10562 United States Phone: 914.643.0527 Email: wendy@balancinglifesissues.com Website: www.balancinglifesissues.com

Children’s Lives

Helping Make Families Stronger If an employee is struggling with a child with mental health problems, Boys Town Residential Treatment Center can help. Our medically-directed program provides:

• Family-centered and developmentally appropriate care • Separate centers for children and adolescents • Licensed accredited school program • Aftercare services

Visit us at booth 121 to learn how we can help.

For more information or to make a referral, call:

1-888-746-9898

Booth: 415

Building Recovery One Life at a Time At Memorial Hermann Prevention and Recovery Center, we offer a variety of clinically proven programs with 30 years of success stories. Our nationally recognized addiction recovery program has helped thousands of patients reclaim their lives. We have residential and outpatient programs and counseling services that start individuals on their journey in recovery.

Programs include: Adult Young Adult Adolescent Professional & Executives

Levels of Care Include: Pain Recovery Family Aftercare Alumni

Learn more about PaRC’s award-winning programs.

Visit parc.memorialhermann.org or call 1.877.464.7272.

3043 Gessner Houston, TX 77080

Detoxification Residential Partial Hospitalization Intensive Outpatient

EXHIBITOR DIRECTORY Balancing Life’s Issues is a national provider of work and life balance training programs. Our team of corporate trainers develops meaningful curriculum on a wide range of topics. We provide dynamic, engaging, and relevant programs where employees are supported, motivated, and coached on solutions to the challenges of balancing work and life.

Banyan Treatment and Recovery

Booth: 312

950 N. Federal Highway #115 Pompano Beach FL 33062 United States Phone: 954.533.7705 Email: sg9297@gmail.com Website: www.banyantreatmentcenter.com Banyan Treatment Center Chicago, located in Naperville Illinois, is both client-centered and family focused. Clients are provided with evidence-based treatment that holistically meets all of their needs, including medical and psychiatric care. Our continuum of care includes partial hospitalization, as well as an intensive outpatient program, outpatient program, professionals program, and vivitrol program.

Behavioral Health of the Palm Beaches

Booth: 119

631 US Hwy 1 #304 North Palm Beach FL 33408 United States Phone: 561.465.1545 Email: jkoubek@bhpalmbeach.com Website: www.bhpalmbeach.com

Booth: 513

12647 Olive Suite 200 St Louis MO 63141 United States Phone: 314.628.6235 Email: dgladden@bhrworldwide.com Website: www.bhrworldwide.com

555 N. 30th Street Omaha NE 68131 United States Phone: 402.498.6540

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Bradford Health Services

Booth: 217

2101 Magnolia Ave S, #518 Birmingham AL 35205 United States Phone: 205.251.7753 Email: rsmith@bradfordhealth.net Website: www.bradfordhealth.com Bradford Health Services has been committed to treating alcoholism and drug addiction for nearly forty years. Our treatment approach is effective and affordable. We offer a full range of services for adults and adolescents, and specialty programs such as Extended Care, Legal, Healthcare Professional, and Military.

Booth: 121

Booth: 310

14750 El Camino Real Del Mar CA 92014 United States Phone: 858.481.4411 Email: info@casapalmera.com Website: www.casapalmera.com Casa Palmera is a free standing residential treatment center that provides 12-step, evidence based, holistic treatment for substance abuse disorders, eating disorders, and trauma and mood disorders. We offer a full continuum of care, including residential treatment, partial hospitalization with or without board, intensive outpatient program, and weekly continuing care.

Center for Discovery

Behavioral Health Response provides 24/7/365 customized solutions for community mental health centers; integrated health & behavioral health organizations; emergency departments; employee assistance programs; substance use treatment centers & managed care organizations. BHR has a 22 year history of providing clinical telephonic, text, chat, video and follow up case management services.

Boys Town National Research Hospital

Boys Town Residential Treatment Center is changing the lives of children ages 5 to 18 who have severe behavioral and mental health problems through proven medically-directed treatment programs. The Center provides family-centered care, separate children and adolescent units, a licensed accredited school and aftercare services. We are accredited by The Joint Commission.

Casa Palmera

Behavioral Health of the Palm Beaches is a leading South Florida behavioral healthcare organization which is comprised of four highly specialized Palm Beach County facilities. They offer a complete menu of addiction and mental health treatment services, including medical detox, state-ofthe-art rehab, and discharge and aftercare planning.

Behavioral Health Response

Email: info@boystown.org Website: www.boystownhospital.org

Booths: 516+518

4281 Katella Ave Suite 111 Los Alamitos CA 90720 United States Phone: 714.828.1800 Email: Regina.Garcia@CenterForDiscovery.com Website: www.centerfordiscovery.com Center for Discovery offers Joint Commission accredited residential, partial hospitalization, and intensive outpatient eating disorder treatment with separate programming for adults and adolescents. Discovery programs treat a limited number of clients at a time because individualized attention is critical when it comes to providing effective and efficient treatment. www.eapassn.org

EXHIBITOR DIRECTORY CenterSite LLC

Booth: 613

PO Box 20709 Columbus OH 43220 United States Phone: 614.448.4055 Email: info@centersite.net Website: www.centersite.net CenterSite delivers quality health, wellness and work/life resources to your covered lives. Our Employee Support Portals contain: depression, substance abuse, childcare, eldercare, financial, wellness, self-assessments, financial calculators, videos and more.

Champion Center & HVRC

Booth: 610

303 S. C Street Hompoc CA 93436 United States Phone: 805.875.8809 Email: keltzd@championrecovery.com Website: www.championrecovery.com The Champion Center, a partnership between the Lompoc Healthcare District and AMSS, Inc., opened in November 2014. We provide a full continuum of care in one location, 34 bed acute detox, 16 bed residential unit, 30 Recovery Residence beds for patients to continue PHP or IOP levels of care with us

Cigna

Booth: 316

11095 Viking Drive Eden Prairie MN 55344 United States Phone: 888.244.6293 x7963571 Email: kenneth.lebeau@cigna.com Website: www.cignaforhcp.com

ComPsych Corporation

Cigna is a global health company that is dedicated to helping people improve their health. Its behavioral health organization provides behavioral health benefits, health coaching and wellness programs to more than 11 million people. Its Employee Assistance Program serves 14 million people.

CLC Inc.

Booth: 517

3001 Lava Ridge Ct #250 Roseville CA 95661 United States Phone: 916.724.2203 Email: cpadilla@clchomeoffice.com Website: www.clcincorporated.com Since 1986, CLC Incorporated has been servicing EAPs throughout the United States, Puerto Rico, and Canada with legal, financial, and identity theft related benefits.

CLC’s services span across 27 million households and cover over 15,000 employer groups including many Fortune 500 companies.

www.eapassn.org

Booth: 408

NBC Tower, 455 N Cityfront Plaza Dr. Chicago IL 60611 United States Phone: 800.851.1714 Email: info@compsych.com Website: www.compsych.com ComPsych® Corporation is the world’s largest provider of employee assistance programs and is the pioneer and leader of fully integrated EAP, behavioral health, wellness, work-life, HR, FMLA, and absence management services under its GuidanceResources® brand. ComPsych provides services to more than 31,000 organizations covering 82 million individuals in over 130 countries.

Consolidated Credit

Booth: 417

5701 W Sunrise Blvd Fort Lauderdale FL 33313 United States Phone: 954.377.9350 Email: alex@consolidatedcredit.org Website: www.consolidatedcredit.org KOFE, Knowledge of Financial Education is a service created by Consolidated Credit to bring financial wellness solutions to employees. KOFE combines resources and tools to enhance an individual’s money management skills, with telephonic financial coaching to help them stay finan-

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EXHIBITOR DIRECTORY cial fit. A more financially stable workforce means higher productivity.

Cumberland Heights Foundation

Booth: 321

8283 River Road Pike Nashville TN 37209 United States Phone: 731.217.8829 Email: ernie_ward@cumberlandheights.org Website: www.cumberlandheights.org

Elements Behavioral Health

Cumberland Heights is currently celebrating our 50th anniversary providing treating for individuals who suffer from primary substance abuse and/or alcoholism. Cumberland Heights has several years of experience working with EAP’s with some of the largest corporations in the United States.

Cumberland Heights is in network with over 40 insurance providers.

E4 Health Inc.

Booth: 711

105 Decker Court, Suite 475 Irving TX 75062 United States Phone: 972.810.3100 Email: MaryAnn.Humek@e4healthcare.com Website: www.e4healthinc.com

Booth: 177

PO Box 933 Santaquin UT 84655 United States Phone: 1.877.858.4600 Email: equine@eagala.org Website: www.eagala.org

2 Draper St. Georgetown ON L7G 3C9 Canada Phone: 905.702.1380 x203 Email: ccoleman@eapexpert.com Website: www.eapexpert.com

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Elements is committed to providing the highest quality clinical care. At the core of our philosophy is partnering with referring professionals, specialists, and other providers to ensure the most comprehensive treatment plans for our clients. Our focus is on long-term, sustainable recovery and overall improvement in quality of life.

Booths: 307+309

Booth: 222

360 W Butterfield Road Suite 340 Elmhurst IL 60126 United States Phone: 630.615.7800 Email: catharine.rocha@elmhurstprofessionalsprogram.com Website: www.elmhurstprofessionalsprogram.com The Elmhurst Professionals Program offers unique, comprehensive and confidential treatment for adults with serious substance use and psychological issues. We provide an opportunity for examined living through an intensive group therapy-based program and therapeutic residences.

These opportunities promote increased self-awareness, solid recovery, and enduring behavioral change.

Employee Assistance Research Foundation

Equine Assisted Growth and Learning Association (EAGALA) is an international nonprofit association. EAGALA trains and certifies professionals to incorporate horses while addressing mental health and personal development needs ranging from addictions, trauma, depression, anxiety, grief, to family relations and overall well-being. EAGALA has over 4,500 members in 50 countries.

EAP Expert Inc.

Booths: 213+215

3345 Parrish Hill Lane Knoxville TN 37938 United States Phone: 931.994.7492 Email: lisa.monroe@recoveryranch.com Website: www.elementsbehavioralhealth.com

Elmhurst Professionals Program

E4 Health is a national and global provider of proactive, high-quality employee assistance programs, as well as work/life, wellness, and student services. E4 also provides ‘private label’ services to other organizations within the EAP and healthcare industries, including after-hours coverage, work/life services, and national provider network rental.

EAGALA Equine Assisted Growth and Learning Association

Since 1998 EAP Expert, Inc. has grown to be an international technology company serving the EAP industry with innovative technological solutions. We create useful software that helps EAP organizations run more efficiently, save time and money, and provide a great user experience.

We simply want to be your best choice!

Booth: In Registration Foyer

PO Box 3146 Norfolk VA 23514 United States Phone: 703.416.0060 Email: bmclean@eapfoundation.org Website: http://www.eapfoundation.org/ The Employee Assistance Research Foundation, the only non-profit foundation dedicated to increasing funding for evidence-based, scientifically-valid research of EAPs, is proud to announce its latest effort, The EAP History Project. Join us at EAPA Session 1103-2a-40 on Thursday, November 3rd at 11:15 am for details of this new study.

Envolve PeopleCare

Booth: 412

2370 Kerner Blvd San Rafael CA 94901 United States Phone: 800.327.7526 Email: productinfo@mhn.com www.eapassn.org

EXHIBITOR DIRECTORY Website: www.mhn.com Envolve PeopleCare, part of Envolve’s family of health solutions, transforms individual health management through education and empowerment. With behavioral health solutions, the trusted advice of nurses, and health, wellness and disease guidance programs, we make a difference in the lives of individuals when it matters most.

Evolutions Treatment Center

Booth: 116

2900 W Cypress Creek Rd. Fort Lauderdale FL 33309 United States Phone: 800.795.8527 Email: blake@evolutionstreatment.com Website: http://evolutionstreatment.com Located in beautiful Fort Lauderdale, Evolutions Treatment Center is a dual-diagnosis treatment facility that caters to the individual needs of their patients. Owned and operated by experienced clinicians, physicians, and therapists, Evolutions hopes to provide the level of clinical care that is necessary to help ensure long term recovery.

Fellowship Hall

Booth: 717

5140 Dunstan Rd Greensboro NC 27405 United States Phone: 336.624.3381 Email: tawanam@fellowshiphall.com Website: www.fellowshiphall.com Fellowship Hall is dedicated to helping achieve and maintain recovery. We are a private, nonprofit alcohol and drug treatment center nestled on 120 tranquil acres in Greensboro, NC. We provide treatment programs based on abstinence and the 12-step model of recovery. We are committed to providing compassionate care to every individual we serve.

Footprints to Recovery

Booth: 709

3265 N. Arlington Heights Rd Arlington Heights IL 60004 United States Phone: 224.339.2483 Email: sraddatz@footprintstorecovery.com Website: www.footprintstorecovery.com Footprints to Recovery is a collection of premier rehab centers treating primary substance use disorders and co-occurring issues. We embrace individualized care encompassed with a holistic approach to wellness. Take the first step toward a healthier tomorrow and never walk alone again.

Foundations Recovery Network

Booth: 619

5409 Maryland Way Suite 320 Brentwood TN 37027 United States Phone: 855.270.7615 Email: amy.wilson@frnmail.com Website: www.foundationsrecoverynetwork.com www.eapassn.org

Foundations Recovery Network provides evidence-based, integrated treatment and patient-centered care. We treat the whole person, mind, body and spirit. Because we treat both substance use and underlying mental health conditions, we are able to address the root causes of addiction and prepare individuals for a sustainable life in recovery.

Gateway Alcohol & Drug Treatment Centers

Booth: 707

55 E. Jackson Blvd. Suite 1500 Chicago IL 60604 United States Phone: 630.717.2255 Email: janaylor@gatewayfoundation.org Website: www.recoverygateway.org Gateway helps adults and teens get their lives back on track and gives renewed hope to those who care about them.

Our highly qualified alcohol and drug counselors work to understand each person’s unique needs. Gateway’s customized treatment plans consider substance abuse and mental health concerns, as well as daily and lifestyle commitments.

Growth Extended

Booth: 407

300 N Lake Avenue Suite 260 Pasaden CA 91101 United States Phone: 888.948.9998 Email: kfleischacker@growthmanagementt.com Website: www.adolescentgrowth.com Growth Extended knows that lasting recovery requires individualized care. Treatment plans are dynamic, responsive and customized to meet each and every client’s unique needs. Specialized tracks for adults and adolescents provide residential, PHP and IOP levels of care for mental health, substance abuse, eating disorders and co-occurring disorders

Harting EAP (Daybreak EAP Software)

Booth: 507

4972 Benchmark Centre Dr Suite 200 Swansea IL 62226 United States Phone: 618.632.3145 Email: amy@daybreakeapsoftware.com Website: www.daybreakeapsoftware.com Harting EAP – The First Name in EAP Software – Our name has changed, but Daybreak and Premier EAP Software packages remain our leading products and the industry’s most comprehensive EAP Software packages. Visit our booth to see the exciting new changes!

Hazelden Betty Ford Foundation

Booth: 220

15251 Pleasant Valley Road Center City MN 55012 United States Phone: 1.866.831.5700 Email: info@hazeldenbettyford.org Website: www.hazeldenbettyford.org

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EXHIBITOR DIRECTORY Hazelden Betty Ford Foundation is a force of healing and hope for individuals, families and communities affected by addiction. We are the nation’s largest nonprofit treatment provider that offers prevention and recovery solutions nationwide, and across the entire continuum of care, to help people reclaim their lives from addiction.

High Conflict Institute

Booth: 615

530 B Street, 17th Floor San Diego CA 92101 United States Phone: 619.221.9108 Email: info@highconflictinstitute.com Website: www.highconflictinstitute.com

Booth: 308

5409 N. Knoxville Ave Peoria IL 61614 United States Phone: 1.800.522.3784 Email: brittany.ott@unitypoint.org Website: www.addictionrecov.org

Booth: 419

101 West Elm St Conshohocken PA 19428 United States Phone: 484.567.0603 Email: info@infomc.com Website: www.infomc.com

IntroVentions.Com 1213 NE 1st St Fort Lauderdale FL 33301 United States Phone: 888.652.9040 Email: info@introventions.com

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Kemah Palms Recovery is a 20 bed, State Licensed Alcohol, Substance Abuse, and Dual Diagnosis treatment facility located just south of Houston in Kemah, Texas, treating adults ages 18+. We provide Detox, Residential, Partial Hospitalization, Intensive Outpatient, and Aftercare programs with very individualized treatment programs, including Chronic Pain, with successful outcomes.

Booth: 221

Booth: 710

161 Worcester Road, Suite 409 Framingham MA 01701 United States Phone: 508.879.2093 Email: greer@kgreer.com Website: www.kgreer.com KGA is an HR services firm that helps organizations create and sustain a healthy, engaged, and productive workforce.

KGA specializes in high-value EAP and work/life programs, as well as training, coaching, and wellness. “KGA’s Survival Guide for Managers” book is featured at the KGA exhibit and may be purchased or white labeled.

La Ventana Treatment Programs

InfoMC’s Incedo solution allows EAP/Work-Life programs to manage client relationships while providing tools for performing care coordination, administering eligibility, managing affiliate providers, processing referrals, authorizations, processing and paying claims, and tracking utilization. InfoMC’s solution also includes a web-based provider portal to streamline communications with affiliate providers.

Booth: 509

1013 Delesandi Lane Kemah TX 77565 United States Phone: 713.568.1210 Email: rick.matthews@kemahpalms.com Website: kemahpalms.com

KGA, Inc.

The Illinois Institute for Addiction Recovery has been providing quality, hospital-based addiction treatment services in central Illinois since 1979. Inpatient and Outpatient treatment services are available for adults with chemical, behavioral addictions, and dual diagnosis. Contact 1800522-3784 or visit addictionrecov.org

InfoMC Inc

IntroVentions provides computerized, cutting-edge, drugfree workplace programs personalized for each individual.

The programs include an evidence-based assessment for alcohol or drugs developed by San Diego State University Research Foundation proven to positively impact behavior.

IntroVentions offers cost effective evidence-based programs that are standardized and easy to implement for your workforce.

Kemah Palms Recovery

High Conflict Institute provides seminars, training, and consultation to organizations and professionals handling high conflict situations in any workplace setting, including: legal, healthcare, education, government, business, and others. Our training provides professionals with skills and techniques to manage a high conflict dispute, issue or individual in the workplace.

Illinois Institute for Addiction Recovery

Website: www.introventions.com

Booth: 414

275 E. Hillcrest Dr. Suite 120 Thousand Oaks CA 91360 United States Phone: 800.560.8518 Email: hfotion@laventanatreatment.com Website: laventanatreatment.com La Ventana Treatment Centers provides state-of-the-art, individually tailored, and holistic treatment for those struggling with the full spectrum of eating disorders, chemical dependency, and co-occurring mental health issues. Our comprehensive and innovative treatment philosophy is based upon our understanding of the complex and progressive nature of eating disorders and chemical dependency. www.eapassn.org

EXHIBITOR DIRECTORY Lakeview Health

Booth: 315

1900 Corporate Square Blvd Jacksonville FL 32216 United States Phone: 904.513.8522 Email: dmahacek@lakeviewhealth.com Website: www.lakeviewhealth.com Lakeview Health serves individuals with addiction and psychiatric disorders. Our gender responsive programs, the Rose and the Star of Lakeview, host unique treatment features that cater to men and women independently. We provide a full continuum of care that allows patients to successfully move toward a life in recovery.

Life Advantages

Booths: 520+522

2716 Edgewater Court Weston FL 33332 United States Phone: 954.349.8280 Email: schoder@bellsouth.net Website: www.lifeadvantages.com

Booth: 111

852 S West Street Naperville IL 60540 United States Phone: 630.646.5150 Email: chanley@edward.org Website: www.lindenoaks.org Linden Oaks Behavioral Health is one of the largest providers of behavioral health care services in Illinois. Our treatment teams include psychiatrists, psychologists, nurses, therapists, dietitians, and teachers. Specialized programs span multiple behavioral health conditions including, anxiety, depression, mood disorders, eating disorders, substance abuse or addictions, self-injury, and Asperger’s disorder.

Livengrin Foundation Inc

Booth: 621

4833 Hulmeville Rd Bensalem PA 19020 United States Phone: 215.638.5200 x1015 Email: sbright@livengrin.org Website: www.livengrin.org Livengrin Foundation, located in Bensalem, Pa. is a private, non-profit substance abuse treatment center with over 50 years of experience providing confidential, quality treatment services; including discrete programs for both Healthcare Professionals and First Responders along with a full array of outpatient services. We offer superior value to our www.eapassn.org

Magellan Healthcare

Booth: 416

55 Nod Rd Avon CT 06001 United States Phone: 860.507.1900 Email: lhamilton@magellanhealth.com Website: magellanhealth.com For more than 40 years, Magellan Healthcare has provided comprehensive, evidence-based behavioral health care management and employee assistance programs to improve health care outcomes. At Magellan Healthcare, we have a unique vision of better and more affordable care. Our complete-person perspective helps us deliver better outcomes and brighter futures.

McLean Hospital

Life Advantages is an innovative technology company that creates unique, end-to-end web solutions for EAPs. We specialize is engaging, leading-edge self-help resources. Our resources help members build resilience and find solutions to all of life’s issues.

Linden Oaks Behavioral Health

payer and EAP partners by providing clinical excellence at competitive rates.

Booth: 311

115 Mill Street Belmont MA 02478 United States Phone: 617.855.2877 Email: lmdalton@partners.org Website: www.mcleanhospital.org Ranked a top rated hospital for psychiatric care by U.S. News & World Report, McLean Hospital is dedicated to psychiatric treatment, education, and research. We offer unparalleled diagnostic and treatment services across a full continuum of care that includes inpatient, residential, partial-hospital, and outpatient services.

Memorial Hermann Prevention & Recovery Center Booth: 607 3043 Gessner Rd Houston TX 77080 United States Phone: 713.939.7272 Email: leslie.downing@memorialhermann.org Website: www.parc.memorialhermann.org Memorial Hermann Prevention and Recovery Center (PaRC), is a nationally recognized, TJC Accredited, DSHS licensed program offers alcohol, substance abuse and dual diagnosis treatment for adults and adolescents. Located in Houston, Texas and open 24 hours a day, 7 days a week the PaRC offers all levels of care.

Morneau Shepell

Booth: 122

895 Don Mills Rd Toronto ON M3C 1W3 Canada Phone: 416.445.2700 Email: mkelly@morneaushepell.com Website: www.morneaushepell.com Morneau Shepell is the Employee and Family Assistance Programs (EFAP) market leader. With leading-edge technology, highly skilled EFAP counselors, and people-centered approach, our services help proactively prevent and

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EXHIBITOR DIRECTORY resolve employee health issues. We are unmatched in the depth/breadth of clinical support, innovative infrastructure, and strength of our track record.

National Association fo Area Agencies on Aging (n4a)

Booth: 218

1730 Rhode Island Avenue, NW #1200 Washington DC 20036 United States Phone: 202.872.0888 Email: rlevine@n4a.org Website: www.n4a.org The National Association of Area Agencies on Aging’s primary mission is to build the capacity of our members.

We support our members’ mission to help older adults and people with disabilities live with dignity and choices in their homes and communities for as long as possible.

Northbound Treatment Services

Booth: 114

4343 Vonkarman Ave Newport Beach CA 92660 United States Phone: 866.311.0003 Email: stacyp@livingsober.com Website: www.livingsober.com

Northwestern Medicine-Central DuPage Hospital Behavioral Health Booth: 212 25 N Winfield Road Winfield IL 60190 United States Phone: 630.933.4000 Email: allison.johnsen@nm.org Website: https://www.cadencehealth.org/what-we-offer/specialized-care/ behavioral-health Northwestern Medicine provides comprehensive diagnostic assessment and treatment options for adults seeking treatment for substance abuse, as well as adolescents and adults struggling with emotional or psychiatric health conditions.

Attention to the individual and family, high staff-to-patient ratios, and inpatient and outpatient programming result in excellent recovery rates and fewer relapses.

11000 Optum Circle Eden Prairie MN 55344 United States Phone: 763.957.1584 Email: michelle.m.miller@optum.com Website: www.optum.com

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Origins Behavioral HealthCare

Booth: 314

Booth: 211

933 45th Street West Palm Beach FL 33407 United States Phone: 561.841.1210 Email: csykes@originsrecovery.com Website: www.originsrecovery.com Origins Behavioral HealthCare is a premier alcohol and drug addiction treatment center, with locations in Florida and Texas. Our holistic approach to treatment heals the mind, body and spirit. Our programs engage both the addicted individual and the family, so that all involved can begin the journey of recovery.

Presence Behavioral Health Addiction Services

Northbound is a private, clinically sophisticated, and nationally recognized residential alcohol and drug treatment center for adults. Our approach allows clients to experience both the joys and the struggles that life has to offer, knowing that we are with them as they learn, grow, and solidify their recovery.

Optum

Optum is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 100,000 people collaborating worldwide, Optum combines technology, data and expertise to improve the delivery, quality and efficiency of health care.

Booth: 208

2001 Butterfield Road #320 Downers Grove IL 60515 United States Phone: 847.493.3600 Email: mmcleod@presencehealth.org Website: www.presencehealth.org/addiction-services Five locations in the Chicagoland area: Lincoln Park professionals program, Downtown Chicago, Palos Heights, Downers Grove and Lake Bluff providing adult and adolescent outpatient chemical dependency services: partial hospitalization, intensive outpatient programs, low intensity outpatient programs and continuing care.

Pride Institute

Booth: 320

1440 Martin Dr Eden Prairie MN 55344 United States Phone: 952.934.7554 Email: kevin.akerson@uhsinc.com Website: www.pride-institute.com PRIDE Institute is the first chemical dependency treatment center in the US to offer exclusive LGBTQ chemical & mental health treatment. We remain the standard to which all other LGBTQ programs are compared to globally.

PRIDE provides a safe, affirming environment that remains exclusive to the LGBTQ recovery community.

ProtoCall Services

Booth: 508

621 SW Alder Suite 400 Portland OR 97205 United States Phone: 800.435.2197 Email: laura.schaefer@protocallservices.com Website: www.protocallservices.com www.eapassn.org

EXHIBITOR DIRECTORY ProtoCall Services supports more than 75 EAPs with specialty telephonic behavioral health services. We offer crisis assessment and intervention by Masters and Ph.D-level clinicians for after-hours and 24/7/365 access, telephone coverage models with customized call handling procedures, and data migration into your electronic records platform.

PsyBar, LLC

Booth: 421

6600 France Ave So, Suite 640 Minneapolis MN 55435 United States Phone: 952.285.9000 Email: loris@psybar.com Website: www.psybar.com PsyBar provides tools to reduce risks and costs associated with absence/employee management. We offer 1,800 highly trained forensic specialists who provide clear, objective and defensible opinions. PsyBar’s Psychological, Psychiatric and Neuropsychological services include Fitness for Duty Evaluations, Risk/Threat Assessments, Short Term Disability Exams, IMEs and File Reviews.

R3 Continuum

Booths: 409+411

4115 Ayrshire SW Wyoming MI 49418 United States Phone: 888.736.0911 Email: info@r3continuum.com Website: www.r3continuum.com

long-lasting, and individualized. We combine traditional and cognitive behavioral rehabilitation approaches by using music as a catalyst to help facilitate, motivate and inspire the change necessary for long-term recovery and sobriety.”

Recovery Ways

Booth: 313

4848 Commerce Drive Murray UT 84107 United States Phone: 859.360.8005 Email: mschutte@recoveryways.com Website: www.recoveryways.com Recovery Ways addiction treatment programs help each individual to heal from addiction and to reclaim the joy and freedom in life. Our therapists, addictionologists and other treatment experts recognize that patients need new tools to overcome life’s obstacles and succeed in recovery from drug or alcohol addictions and co-occurring disorders.

Recovery Works

Booth: 103

11703 Hancock Trace Ct. Louisville KY 40245 United States Phone: 502.608.3826 Email: evangold1@gmail.com Website: www.pinnacletreatment.com

R3 Continuum helps ensure that organizations are ready for major and minor disruptive events, able to respond successfully to these events, and equipped to accelerate employee recovery and return to work outcomes.

Recovery Works offers the full continuum of care including residential, outpatient and sober living environments. We treat the whole person, involve family, and make a life without drugs and alcohol possible. We are located in peaceful, country environment, with 24-hour care, therapeutic based intervention, licensed therapists and a caring, compassionate staff.

Recovery Centers of America

Reliance Treatment Centers

Booth: 110

Booth: 115

2701 Renaissance Blvd. 4th Floor King Of Prussia PA 19406 United States Phone: 1.800.RECOVERY Email: kveirs@recoverycoa.com Website: www.recoverycentersofamerica.com

742 US Highway 1 North Palm Beach FL 33408 United States Phone: 561.845.0600 Email: katie.donovan@reliancetc.com Website: www.reliancetc.com

Recovery Centers of America represents a serious model for treating addiction, providing our patients with drug and alcohol addiction treatment closer to home. Assembling the top clinicians, scientists, and addiction medicine professionals from across the industry, our goal is to help 1 million people achieve and sustain meaningful, lasting recovery.

Reliance Treatment Centers is a premier addiction treatment facility located in North Palm Beach, FL. We design programs for young adults, professionals, baby boomers, and families. We recognize that addiction is a disease that requires a comprehensive therapeutic approach and the active involvement of the family unit to achieve stable, long-term recovery.

Recovery Unplugged

Booth: 222

915 Middle River Drive #114 Fort Lauderdale FL 33304 United States Phone: 954.329.9655 Email: sehari@recoveryunplugged.com Website: www.recoveryunplugged.com “Recovery Unplugged™ Treatment Center is a rehab facility in Florida that specializes in an approach that is unique, www.eapassn.org

Retreat Premier Addiction Treatment Centers

Booth: 620

1170 S State St Ephrata PA 17522 United States Phone: 866.942.2549 Email: marissah@retreatmail.com Website: www.retreat-lc.com

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EXHIBITOR DIRECTORY Retreat Premier Addiction Treatment Centers offers a full continuum of care in its addiction services. We work with most commercial insurers, offer 24/7 admissions and complimentary transportation. At Retreat we pride ourselves on providing a compassionate and spiritual environment for those struggling with addiction in a secure and comfortable setting.

RiverMend Health

Booth: 318

2300 Windy Ridge Parkway Suite 2105 Atlanta GA 30339 United States Phone: 630.212.3918 Email: bthompson@rivermendhealth.com Website: www.rivermendhealth.com RiverMend Health is a provider of scientifically driven, behavioral health services to those suffering from alcohol and drug dependency, dual disorders, eating disorders, obesity, and chronic pain. Founded on the belief that addiction and obesity are the nation’s most pressing healthcare challenges, we bring together the world’s preeminent experts to conduct treatment, research and education.

Rosecrance Inc.

Booth: 210

1021 N. Mulford Road Rockford IL 61107 United States Phone: 815.391.1000 Email: info@rosecrance.org Website: www.rosecrance.org Rosecrance is a private not-for-profit organization offering behavioral health services for more than 32,000 children, adolescents, adults and families each year. Rosecrance provides addiction treatment through inpatient programs Rockford, IL, and outpatient services at various locations in Illinois, Wisconsin and Iowa. The organization was founded in 1916.

Sante Center for Healing

Booth: 617

914 Country Club Road Arglye TX 76226 United States Phone: 214.444.7357 Email: kerries@santecenter.com Website: www.santecenter.com For 20 years Santé Center for Healing’s medical/clinical staff has worked with adults identifying and addressing core, trauma-level issues (often complicated by dual-diagnosis). These issues, often the root problem resulting in substance abuse disorders, eating disorders, process/behavioral addictions including sex addiction, compulsive behaviors, co-occurring psychiatric disorders, professional and safety-sensitive issues.

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SAP Referral Services, LLC d/b/a SRS, LLC

Booth: 612

8441 Belair Rd #204 Nottingham MD 21236 United States Phone: 410.668.8110 Email: dawn@sapreferralservices.com Website: www.sapreferralservices.com SAP Referral Services d/b/a SRS, LLC is a recognized nationwide network of substance abuse professionals in over 3,000 locations who have assisted over 20,000 employees in the return to duty process. SRS specializes in sourcing, credentialing and referring SAPs who perform DOT and Non-DOT substance abuse evaluations. SRS’ ongoing mission is to “Set New Standards for Quality of Service”.

Soberlink

Booth: 319

16787 Beach Blvd., #211 Huntington Beach CA 92647 United States Phone: 714.975.7200 Email: info@soberlink.com Website: www.soberlink.com Soberlink is committed to changing the perception of alcohol use disorders by developing intuitive technology for recovery management. Since 2011, promoting accountability and connectivity with real-time BAC testing is the foundation of Soberlink’s success. Soberlink’s FDA Cleared System is the smart solution for any Program or Practice that monitors alcohol use.

Sovereign Health Group

Booth: 713

1211 Puerta Del Sol San Clemente CA 92673 United States Phone: 888.889.1157 Email: r.pateriya@sovhealth.com Website: www.sovhealth.com Sovereign Health Group offers high quality and comprehensive addiction, dual diagnosis, eating disorders and other mental health treatment programs for adults and adolescents, including support services for families. Our innovative and holistic approaches provide patients with the tools that helps to achieve a lasting recovery.

Summit BHC

Booth: 712

8115 Isabella Ln #4 Brenwood TN 37027 United States Phone: 520.975.7925 Email: ltimmons@summitbhc.com Website: www.summitbhc.com Summit BHC’s focus is on the treatment of chemical dependency and addiction disorders within a flexible and dynamic continuum of care. Our treatment facilities specialize in helping adults and families suffering from addictive disorwww.eapassn.org

EXHIBITOR DIRECTORY ders while offering a solution to the stressors that drive the addiction, providing a path to change.

struggling with food, call 1-888-EMILY-77 (1-888-3645977) today.

Summit Preparatory School

The Renfrew Center

Booth: 108

Booth: 207

1605 Danielson Rd Kalispell MT 59901 United States Phone: 406.758.8100 Email: bcunningham@summitprepschool.org Website: www.summitprepschool.org

475 Spring Lane Philadelphia PA 19128 United States Phone: 1.800.RENFREW (736.3739) Email: info@renfrewcenter.com Website: www.renfrewcenter.com

Summit Prep is a non-profit, college prep, co-ed therapeutic boarding school for students ages 14-18. We are located in Kalispell, Montana, near Glacier National Park. Our programming is based on The Summit Model. Come by, say hi, and pick up your free copy of the parenting book, An Upward Spiral.

The Renfrew Center is the country’s first and largest residential eating disorder treatment network. We have treated more than 75,000 women since 1985. Renfrew provides a comprehensive range of services throughout the nation, including: Residential, Day Treatment, Intensive Outpatient and Individual, Family and Couples Therapy.

Sunrise Springs Spa Resort

The SASSI Institute

Booth: 715

Booth: 120

242 Los Pinos Road Santa Fe NM 87505 United States Phone: 505.780.8145 Email: contact@sunrisesprings.com Website: www.sunrisesprings.com

201 Camelot Lane Springville IN 47462 United States Phone: 800.546.7995 Email: sassi@sassi.com Website: www.sassi.com

Sunrise Springs’ tranquil oasis has been a source of rejuvenation for centuries. Whether you are looking to simply relax and recharge, or immerse in a deeply transformative experience, we invite you to become inspired and nourish your soul at our Santa Fe natural springs spa destination.

The SASSI Institute is a leading psychological test developer and publisher. Our screening questionnaires are backed by over 25 years of research, one-to-one customer service, and a commitment to quality. We are committed to helping people who suffer from alcohol and other drug problems, as well as the professionals who serve them.

Sunspire Health

Booth: 511

160 Chubb Ave., Suite 206 Lyndhurst NK 07071 United States Phone: 877.200.HELP.ADMISSIONS Email: tzachery@sunspirehealth.com Website: www.sunspirehealth.com Sunspire Health is a diverse nationwide network of small behavioral healthcare centers dedicated to a personal approach to care. We specialize in evidence and abstinence-based clinical and medical interventions for individuals and families affected by substance use and co-occurring disorders.

The Emily Program

Booth: 618

The Shores Treatment and Recovery

Booths: 214+216

1405 SE Goldtree Drive Port Saint Lucie FL 34952 United States Phone: 717.826.2019 Email: sdemmy@theshoresrecovery.com Website: www.theshoresrecovery.com The Shores Treatment and Recovery’s goal is to provide excellent environments and services that give adults the very best opportunity at life-long healing from addictions.

As an industry leader, we hold ourselves to the highest of standards, ethics and success rates.

Timberline Knolls Residential Treatment Center

Booth: 614

2265 Como Ave St Paul MN 55108 United States Phone: 888.Emily 77 Email: info@emilyprogram.com Website: www.emilyprogram.com

40 Timberline Drive Lemont IL 60439 United States Phone: 630.257.9600 Email: info@timberlineknolls.com Website: www.timberlineknolls.com

The Emily Program is nationally recognized for its compassionate, personalized approach to eating disorder awareness, treatment and lifetime recovery. The Emily Program’s team of experts combine evidence-based therapies with integrative interventions. If you or someone you know is

Timberline Knolls Residential Treatment Center is located on 43 beautiful acres just outside Chicago, offering a nurturing environment of recovery for women and girls ages 12 and older struggling to overcome eating disorders, substance abuse, mood disorders, trauma and co-occurring disorders.

www.eapassn.org

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EXHIBITOR DIRECTORY Tranquility Woods

Booth: 608

WeCounsel Solutions

Booth: 611

171-A Ryan Road Pasaden MD 21122 United States Phone: 443.822.0564 Email: ellen@tranquilitywoods.com Website: tranquilitywoods.com

100 Cherokee Blvd Suite 329 Chattanooga TN 37405 United States Phone: 888.958.2885 Email: Kents@wecounsel.com Website: www.wecounsel.com

Tranquility Woods is more than your typical addiction treatment center!

WeCounsel is a HIPAA-compliant, telehealth engagement platform with an emphasis in behavioral health. Our comprehensive software serves as a turnkey virtual office for healthcare providers and businesses, complete with a custom video conferencing experience.

We provide more individual counseling than the vast majority of treatment centers ( 5-7 hours a week ). We have beautiful accommodations on 23 acres. We are affordable, work with insurance, and have a holistic/western blend.

We can provide co-occurring, 12 Step, family education, and extensive discharge planning.

Valley Hope

Booth: 609

12777 Olive Blvd Suite C Creve Coeur MO 63141 United States Phone: 785.202.0525 Email: dkerney@valleyhope.org Website: www.valleyhope.org Valley Hope is a nationally-recognized, nonprofit organization dedicated to providing quality substance use disorder treatment services at an affordable price. Since 1967 we have helped thousands of people find recovery from addiction. Valley Hope currently operates 16 treatment centers in seven states.

Valley Recovery Center

Booth: 107

23304 Happy Valley Dr. Newhall CA 91321 United States Phone: 866.986.2486 Email: valleyrecoverycenter@gmail.com Website: www.valleyrecoveryandtreatment.com Valley Recovery Center provides personalized treatment for men with addictions to alcohol, drugs, gambling, and more. We strive to provide our patients with a supportive environment and community, which comes naturally to us because we are family owned and operated.

Wasatch Recovery

Booth: 410

White Deer Run/Cove Forge/Bowling Green

Booth: 616

220 North Front St Suite 4 Philipsburg PA 16866 United States Phone: 814.861.6198 Email: kimberly.koptchak@acadiahealthcare.com Website: www.whitedeerrun.com The White Deer Run Treatment Network provides treatment services for chemical dependency and certain co-occurring mental health conditions. Services offered at the various White Deer Run programs include detoxification, residential rehabilitation, partial hospitalization programs (PHP), intensive outpatient programs (IOP), traditional outpatient programs (OP), and continuing care planning.

Whole Person Associates & StressStop.com

Booth: 515

101 W 2nd St Suite 203 Duluth MN 55802 United States Phone: 218.727.0500 Email: books@wholeperson.com Website: www.wholeperson.com Whole Person Associates: a leading publisher of professional resources that empower people to create and maintain healthy lifestyles by addressing stress management, wellness promotion, health and wellness concerns, and mental health issues. StressStop.com: Everything you need to teach employees how to manage stress and build resilience.

Workplace Options

Booths: 512+514

8420 S Wasateh Blvd Cottonwood Heights UT 84121 United States Phone: 801.901.0024 Email: rebecca@wasatchrecovery.com Website: www.livingaddictionfree.com

2912 Highwoods Blvd Raleigh NC 27604 United States Phone: 919.480.7976 Email: courtney.whitney@workplaceoptions.com Website: www.workplaceoptions.com

Wasatch Recovery offers 30-90 day residential treatment for substance abuse on a beautiful, serene property bordering the Wasatch mountains in Salt Lake City, Utah.

Wasatch specializes in dual-diagnosis using a holistic approach to alcohol and drug addiction treatment and a sustained healing environment with experienced staffing, and successful treatment model.

Workplace Options is the world’s leading integrated employee well-being provider. Through its emotional, practical and physical well-being programs, the company serves more than 53 million employees across 78,000 organizations and more than 200 countries and territoes.

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www.eapassn.org

SPEAKER DIRECTORY Dirk Antonissen, M.S. CEO ISW Europa Diestsesteenweg 52 bus 0201 Leuven, Vlaams-Brabant 3010 dirk.antonissen@iswlimits.be 00 32 16 20 85 96 Dirk is a partner and co-owner of ISW Europa, known for its innovative, evidence-based tools for assessing psychosocial wellbeing. He has held leadership roles on global projects financed by the European Commission, Asian Development Bank, and United Nations. He serves as the current President of the Employee Assistance European Forum.

Michel Arsenault, MSW, RSW Clinical Director BDA Morneau Shepell 800 Bay Street 7th Floor Toronto, ON M5S 3A9 marsenault@shepell.com 416.355.5210 Michel has been with Shepell for over 19 years. He oversees the Ontario clinical network, is responsible for Shepell’s online group counseling and tele-counseling modalities, and is involved in the delivery and management of Shepell’s internal professional development program, delivering monthly clinical training to over 250 counselors nationwide.

Jamie Crista Atkins Supervisor of Adult Dietary Programs Center for Discovery 30175 Avenida Tranquila Palos Verdes Estates, CA 90275 jamie.atkins@centerfordiscovery.com 310.377.3200 Jamie is a Registered Dietitian with a passion for food.

Jamie has worked with all five levels of care and has spoken on the topic of eating disorders at both the national and international level. Jamie has worked in this field since 2007, supporting clients when they are in recovery.

Mark Attridge, Ph.D., M.A. President Attridge Consulting Inc. 1129 Cedar Lake Road South Minneapolis, MN 55405 mark@attridgeconsulting.com 612.889.2398 Mark Attridge is a research consultant with clients in the U.S. and Canada. He is a prolific writer, scholar, and www.eapassn.org

trainer with expertise in measuring the business value (ROI) of workplace health services and how to integrate employee assistance, work/life, and wellness programs to promote employee and organizational health.

Bernard E. Beidel, M.Ed., CEAP Director Office of Employee Assistance, U.S. House of Representatives H2-140, Ford House Office Building Washington, DC 20515-6619 bern.beidel@mail.house.gov 202.225.3342 Bern is the Director of the Office of Employee Assistance, U.S. House of Representatives. He is responsible for the ongoing planning, development, management, evaluation, and continued enhancement and integration of the employee assistance service into the larger organization, including assuring its continuity of operations during disaster response situations.

Lauren Bloom MSW Student University of Maryland 525 West Redwood Street Baltimore, MD 21201 lauren.bloom@umaryland.edu 818.282.6098 Lauren has a Master of Public Policy and is currently pursuing her Master of Social Work with an emphasis in trauma and employee assistance programs. She is a registered yoga trainer and works with survivors of sexual trauma on mindfulness practices to assist in their healing journey.

Bruce Blythe Chairman R3 Continuum 6600 France Avenue S.245 Edina, MN 55435 bruce.blythe@r3continuum.com 404-841-3402 Bruce is an internationally acclaimed crisis management expert, certified clinical psychologist, and veteran of the Marine Corps’ Military Police. He is the owner and chairman of R3 Continuum and has been personally involved in crises such as the Oklahoma City bombing, 9/11, Hurricane Katrina, and other similar events.

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SPEAKER DIRECTORY Judy Cantwell, LPC, CEAP Owner Cross Culture Coach 1790 Century Blvd NE, Suite B Atlanta, GA 30345-3313 judycanLPC@gmail.com 404.315.7331 Judy has worked as an EAP for internal, external, affiliate and her own EAP contracts in the U.S., Saudi Arabia & the Caribbean. She serves on the EAPA Ethics Education Panel and has held many Georgia EAPA leadership roles.

She has both online and in-person clinical and coaching practices.

Gerardo D. Canul, Ph.D. Behavioral Health Consultant GK Partners In Wellness P.O. Box 9413 Newport Beach, CA 92658 gcanul@me.com 949.468.7272 Gerardo provides mental health and consulting services to individuals, agencies, and courts throughout the Southern California area. His current area of practice is assisting small and mid-size groups integrate cultural variables in their provision of service.

Nowreen Chowdhry, B.S. Research Coordinator Stanford University School of Medicine 401 Quarry Road Palo Alto, CA 94304 nowreen@stanford.edu 650.497.6480 Nowreen is a research coordinator at the Stanford University Williams PanLab in the department of Psychiatry and Behavioral Sciences. She currently coordinates the NIMH-funded RAD Study, an RDoC initiative which aims to develop a brain-based model of depression and anxiety, with the ultimate application to help personalize treatments.

Charles Curreri, LPC, CEAP Senior Manager Project Wingman 8105 Wildrock Dr Arlington, TX 76001 charlief16@gmail.com 817.967.3279

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Charles is a major airline captain and a retired Air Force combat decorated F-16 pilot. He created and now manages a nationally recognized airline pilot mental health program.

He is a certified mental health professional skilled at educating, communicating with, and advocating for pilots dealing with mental health issues.

Leonard T. DeBenedictis, LICSW, CEAP EAP Consultant Partners HealthCare 175 Cambridge Street, Suite 320 Boston, MA 02114 ldebenedictis@partners.org 617.724.2206 Lenny provides individual EAP services, consultation, and training and serves on several committees on disability issues that impact the employer and employees. He has extensive experience in supporting employees in negotiating and implementing workplace accommodations. He provides consultation to employees navigating the systems of management, human resources, and occupational health.

Grace Ding, MBA, CEAP Senior Consultant, China Linzi EAP Zhong Liang Building Rm 302 440 Zhong Shan South 2nd Rd Shanghai, 200032 China eap@counseling.com.cn 64331318*214 Grace has over 15 years of experience in Japan and China as an EA professional. Her career spans the financial and consulting industries for government enterprises, multinational organizations, and private companies. Currently, Grace customizes EAPs for the Chinese market, and she actively promotes CEAPÂŽ training in mainland China and Taiwan.

L. Georgi DiStefano, LCSW, MSW Trainer & Consultant High Conflict Institute 530 B Street, Ste. 1700 San Diego, CA 92101 tdicomes@highconflictinstitute.com 619.221.9108 Georgi DiStefano is an international trainer on workplace conflict resolution. She is co-author of the award-wining book It’s All Your Fault At Work. She has extensive clinical/management experience in mental health, EAP services, and addiction treatment. In 2014, she was inducted into the California Social Work Hall of Distinction. www.eapassn.org

SPEAKER DIRECTORY Bernard S. Dyme, LCSW President & CEO Perspectives Ltd. 20 N Clark Street Suite 2650 Chicago, IL 60602 bsd@perspectivesltd.com 312.558.1562 Bernie has been in the EAP field for over 35 years. As President of Perspectives Ltd., he has worked to destigmatize mental health in the workplace. He serves on the National Action Alliance for Suicide Prevention Workplace Taskforce and is President of the board of the Chicago Coalition for the Homeless.

Sarah R. Early, Psy.D.

Tatyana is an intercultural/diversity consultant, trainer, coach. She is an expert in cultural adjustment from refugee resettlement to relocation of global executives. She serves as a faculty member at Summer Institute for Intercultural Communication (intercultural.org). She is a past president of the Society for Intercultural Education, Training, and Research.

Paul J. Fitzgerald, LCPC, CEAP Director of Training Adler University 17 North Dearborn Street, 15th Floor Chicago, IL 60602 pfitzgerald@adler.edu 312.662.4214

Executive Director Colorado Physician Health Program 899 Logan Street Suite 410 Denver, CO 80203 searly@cphp.org 303.860.0122

Paul is a licensed clinical psychologist and currently serves as a faculty member and Director of Training at Adler University. He has been a clinical director in an EAP firm, is a current board secretary of the Northern Illinois Chapter of EAPA, and maintains a practice in the Chicago area.

Sarah serves as Executive Director of CPHP, the peer assistance provider for Colorado physicians and physician assistants. CPHP was established in 1986, and has served over 4,700 individuals. Sarah is responsible for administration and management of corporate and program operations.

Jodi J. Frey, LCSW-C, CEAP

Thomas A. Farris, Ph.D. President & Clinical Director Claremont Behavioral Services 1050 Marina Village Parkway Suite 203 Alameda, CA 94501 tfarris@claremonteap.com 510.995.1109 Since 1991, Thomas has worked for Claremont Behavioral Services, a Northern California employee assistance program covering over 300,000 members. He currently serves as Claremont’s President and Clinical Director. In 2013, Thomas co-founded SecureVideo.com, a HIPAA-compliant videoconferencing platform for medical professionals, including several EAPs.

Tatyana Fertelmeyster, M.A., LPC Founder and Principal Connecting Differences, LLC 354 Hazelwood Terrace Buffalo Grove, IL 60089 connecting.differences@gmail.com 847.436.4824 www.eapassn.org

Associate Professor University of Maryland School of Social Work 525 W. Redwood Street Baltimore, MD 21201 jfrey@ssw.umaryland.edu 410.706.3607 Jodi is an Associate Professor at University of Maryland and chairs the EAP Sub-Specialization and Financial Social Work Initiative. Her research focuses on workplace behavioral health, with emphases on health, productivity, and critical incident response, including suicide. She is Co-Editor-in-Chief of the Journal of Workplace Behavioral Health.

Jeffrey A. Gorter, MSW Clinical Director, EAP Relations R3 Continuum 4115 Ayshire Drive SW Wyoming, MI 49418 jeff.gorter@r3continuum.com 888.736.0911 x3840 Jeff brings over 29 years of experience, including consultation and on-site critical incident response. He has responded directly to several incidents, including the 9/11 terrorist attacks, Hurricane Katrina, and the Virginia Tech shootings. He currently serves as an adjunct faculty member at Western Michigan University in the MSW Graduate Program.

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SPEAKER DIRECTORY Stanford W. Granberry, Ph.D.

Lyndon Fitzgerald Harris, M.Div.

Executive Director National Behavioral Consortium 4225 Broussard Street Baton Rouge, LA 70808 stan_granberry@yahoo.com 225.892.3049

Co-Director Tigg’s Pond Retreat Center 212 Fiddlehead Lane Zirconia, NC 28790 frlyndon@aol.com 310.710.4322

BA, Ancient History, PhD, Clinical Psychology –Minor Industrial Organizational Psychology. Internship: Middlesex Hospital Medical School London, England: awarded High Honors. Thirty years of experience in Managed Care & EAP. Primary Investigator: NBC Industry Profile of EAP External Vendors. Areas of current and past research: Headache, Behavioral Medicine and EAP.

Lyndon is the co-director of Tigg’s Pond Retreat Center, where he is developing a Journey to Forgiveness Institute.

He served over 20 years as a pastor, including his work at Ground Zero as priest-in-charge of Saint Paul’s Chapel, located directly across from the World Trade Center in New York City.

Nancy A. Grunnet, RODP

Director of Outcomes & Research Center for Discovery 4281 Katella Avenue, Suite 111 Los Alamitos, CA 90720 jennifer.henretty@centerfordiscovery.com 714.828.1800

CSRA Regional VP First Sun EAP 712 Winged Foot Drive Aiken, SC 29803 nancy.grunnet@firstsuneap.com 803.206.1708 Nancy is the CSRA Regional VP for First Sun EAP. She has nearly two decades of experience working with organizations to help employees at every level succeed. She’s served as SC Diversity Council Board Member, SCEAPA Board Member, and Aiken Chamber Ambassador and is President of the Submariners Wives Association.

Jeffrey R. Harris, MFT, CEAP Program Manager, EAP & WorkLife Services University of Southern California 2001 N Soto St Suite 112 Los Angeles, CA 90032-3675 harrisjr@usc.edu 323.442.2445 Jeffrey Harris is a licensed Marital & Family Therapist, credentialed professional coach, and a CEAP. He has worked in internal EAPs for 22 years, and is currently the Program Manager for EAP & WorkLife Services for the University of Southern California.

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Jennifer R. Henretty, Ph.D.

Jennifer has treated eating disorders (EDs) in both adolescent and adult populations in all levels of care. She has authored multiple publications, functioned as an ED subject expert for Dr. Phil and the LA Times, and serves as President of the LA Chapter of the International Association of Eating Disorder Professionals.

Lucy O. Henry, LPC, CEAP Vice President, Stakeholder Relations First Sun EAP 19 Lakecrest Dr. Greenville, SC 29609 lucy.henry@firstsuneap.com 803.376.2668 Lucy has had many roles at First Sun EAP since 2000, beginning as a clinical affiliate provider and working her way up to VP of Stakeholder Relations. Lucy is passionate about EAP, specifically helping work organizations understand the value of EA services. She currently serves as President of the EAPA.

www.eapassn.org

SPEAKER DIRECTORY Patricia A. Herlihy, Ph.D., R.N. CEO & Founder Rocky Mountain Research 4143 Lotus Circle Elicott City, MD 21043 pherlihy@rockymountainresearch.us 303.641.4190 Patricia is known for her research in the area of Models of Benefit Delivery Services. More recently, she has begun research in the area of Military Sexual Trauma (MST) with Ann Burgess, Ph.D., R.N., at Boston College, as well as collaboration with Kristen Zaleski, Ph.D., MSW, at USC.

Daniel Hughes, Ph.D., CEAP EAP Director Mount Sinai Health System 19 East 98th Street Suite 3A New York, NY 10029 daniel.hughes@mssm.edu 212.241.8937 In addition to his EAP work, Daniel is an Assistant Professor of Preventive Medicine at the Icahn School of Medicine at Mount Sinai. Daniel is also Vice President of the Employee Assistance Roundtable, current Chair of EAPA’s Research Panel, and sits on the EAPA Board of Directors.

Kaoru Ichikawa, Ph.D., CEAP Vice President JEAP Peacemind, Inc. 8F, Maruito-Ginza-Daisan Bldg.3-10-6 Ginza Chuoku-Tokyo, 104-0061 Japan kichikawa@peacemind-jeap.co.jp 813.3541.8660 Kaoru is an EA practitioner, EAP company co-owner, and EAP researcher in Japan. Her company provides EA programs for 500 corporations in Japan. As current President of Asia Pacific Employee Assistance Roundtable (APEAR), she conducts EAP conferences in various countries in the Asia-Pacific region, including Japan, Australia, and India.

Christina K. Isenhower, LISW-CP, CEAP Risk Management Consultant First Sun EAP 2700 Middleburg Dr Suite 208 Columbia, SC 29206 christina.isenhower@firstsuneap.com 803.312.3562

www.eapassn.org

Christina responds to employees and families in crisis, coordinates critical incident response for organizations, and consults with managers to address employees’ performance concerns. She has created trainings on several topics, including resilience, managing change, and emotional intelligence. She is currently the Vice President of SCEAPA.

Daryl C. Joseph, M.A., CEAP Managing Director Josal Consulting Ltd. 7 White Street WoodBrook, Port of Spain, Trinidad and Tobago darylj@daryljoseph.com 868.622.4509 Daryl Joseph is a well-known psychotherapist in Trinidad and Tobago, West Indies. He is a Commissioner on the Employee Assistance Certification Commission (EACC) and also the Vice President of the Trinidad and Tobago EAPA Branch. Daryl does his best to live with no regrets at the end of each day.

Kenichiro Kawasaki President Adecco Ltd. Kasumigaseki Tokyu Bldg3-7-1 Kaumigaseki Chiyoda-ku, Tokyo 100-0013 Japan kenichiro.kawasaki@jp.adecco.com +81-3-6743-8455 Kenichiro has been President of Adecco Japan since 2014 and has overall responsibility for the group’s business in Japan, including Adecco, VSN, and Spring Professional Japan. He joined VSN in 1999 as a sales representative, became a board member in 2003, and has led the company since 2010.

Margaret Kelly, LCPC, CEAP Director of U.S. Clinical Services BDA Morneau Shepell 3759 West 95th Street #3 Evergreen Park, IL 60805 margaret.kelly@bensingerdupont.com 708.535.2777 Margaret has been part of the BDA (now BDA Morneau Shepell) team since 2000, where she delivers clinical oversight and supervision to BDA’s in-house clinical staff and associate providers nationwide. Margaret is an active member of EAPA with expertise in substance abuse counseling.

She received her master’s degree from National - Louis University.

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SPEAKER DIRECTORY Les Kertay, Ph.D.

Peizhong Li, Ph.D.

Chief Medical Officer R3 Continuum 6600 France Ave. S., Suite 245 Edina, MN 55435 les.kertay@behavioralmedical.com 952.641.0608

Senior Researcher Chestnut Global Partners - China 555 Guangzhongxilu, Suite 1003 Shanghai, 200072 China Lipeizhong@eapchina.net 8621-313332592

Les is a Licensed Clinical Psychologist with extensive experience in mind-body health, including disability medicine, chronic pain, and health behaviors. He also has expertise as a leader and consultant on strategies for managing workplace absence. His experience includes 13 years in executive positions in the disability insurance industry.

Peizhong has received a doctoral degree and held university teaching and research positions in psychology. He has worked at a major employee assistance program since 2012, with expertise in wellness management, broadly defined.

He has published papers on social psychology and the effectiveness of EAP in peer-reviewed journals.

Michael S. Klaybor, Ed.D., CEAP

Marina London, LCSW, CEAP

The Lovett Center 900 Lovett Blvd Houston, TX 77006 drmike@klayborandklaybor.com 713.470.9878 x714

Manager, Web Services EAPA 2728 Thomson Ave Apt 630 Long Island City, NY 11101 webeditor@eapassn.org 703.387.1000 x350

Michael provides counseling and consulting services to individuals, families and organizations. He is co-owner of EAP in a Box, a complete system for the setting up, marketing, and administration of an EAP program. He has served as chair of EAPA’s EACC and president of the Houston EAPA chapter.

Tony J. Kreuch, Psy.D., CEAP Clinical Psychologist Sandia National Laboratories EAP 1515 Eubank , P.O. Box 5800-MS 1032 Albuquerque, NM 87185 tjkreuc@sandia.gov 505.284.6780 Tony is a licensed psychologist and coordinator for Sandia National Laboratories Employee Assistance Program.

Areas of expertise and interest include integration of onsite wellness and mental health, clinical psychopharmacology, and CBT. He has authored and frequently presents numerous articles. He is past president of the New Mexico Psychological Association.

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Marina is both the Web Editor and the Manager of Web Services for EAPA, as well as a former EAP executive.

She is the author of the award winning iWebU tech blog (http://www.iwebu.info), and also writes a column on “Technology Trends” for the Journal of Employee Assistance.

Terrence A. Macho Primary Counselor for the Headwaters program Hanley Center at Origins 933 45th Street West Palm Beach, FL 33407Phine: 561 841-1000 tmacho@originsrecovery.com 651.841.1240 Terry Macho is a past Director of the Center of Older Adult Recovery at Hanley Center at Origins, and is Primary Counselor at Origins’ HeadWaters. He served on the Huss Research Chair Advisory Panel that designed, developed and tabulated new research on the causes and effects of chemical dependency on older adults.

www.eapassn.org

SPEAKER DIRECTORY Alexander J. Mackenzie, MFT, CEAP Director of Behavioral Health Integration Crossover Health 340 Jackson Street San Jose, CA 95112 alexxjm@aol.com 415.590.0195 Alex has more than 25 years of experience in employee assistance as a provider, executive manager, and thought leader. He is currently working on pioneering, defining, and evangelizing behavioral health integration within primary care practices and making practical use of emerging science and technology at Crossover Health.

Anna Maravelas, M.A., LP President Thera Rising 35 West Golden Lake Road Circle Pines, MN 55014 Anna@TheraRising.com 651.697.0990 Anna is a Licensed Psychologist, and the President of Thera Rising. She has resolved more than 300 conflicts and her book, “How to Reduce Workplace Conflict and Stress” (Career Press) is now in its 12th printing. Thera Rising has associates in the US, UK, Switzerland, Finland, and South Africa.

Leah Marshall, MSW, RSW Sexual Violence Prevention Advisor Fanshawe College 1001 Fanshawe College Blvd London, Ontario Canada N5Y 5R6 Lmarsh25@uwo.ca 519.452.4465 Leah’s work within the field of social work has focused on providing trauma informed interventions to survivors of sexual violence. This has been done in a campus setting as well as in a hospital-based treatment program.

Robert E Martin, J.D., CEAP President R. E. Martin and Associates 4210 Mt Gallant Road Rock Hill, SC 29732 trout5472@hotmail.com 803.517.4445

tient medical detox program, he offered specific treatment tracks for chronic pain patients: dual diagnosis, enhanced, and traditional intensive outpatient therapy. He is credited as first observing the shift in heroin addict demographics.

Dale A. Masi, LICSW, CEAP President and CEO Masi Research Consultants, Inc. 100 Belvidere St #4B Boston, MA 02199 dalemasi@eapmasi.com 617.536.1930 Dale is Professor Emeritus at University of Maryland, where she chaired the employee assistance specialization.

The author of fifteen books and over seventy articles, she is a Fulbright Scholar and has consulted in 45 countries. She received the EAPA Lifetime Achievement Award in 2012.

Lee Mauk, M.Ed., CEAP Senior Consultant Blair Consulting Group, Inc. 3243 E. Calhoun Parkway Minneapolis, MN 55408 lmaulk@blairconsultants.com 612.827.4147 Lee has been training SAPs since 1997. Over the years, more than 3,000 people have attended his well-known twoday training. As a consultant, he develops testing policies and programs for employers. Lee is the founder of SAPlist. com, an online searchable database where employees and employers can find a SAP.

Bernard A. McCann, Ph.D., CEAP Development Consultant Employee Assistance Research Foundation 3920 Mystic Valley Parkway #202 Medford, MA 02155-6900 mccannbag@gmail.com 781.874.9437 Bernie’s areas of expertise include implementation, provision, and quality assurance of EAPs, quantitative behavioral health research, and management of workplace wellness programs. As a consultant, he has assisted employers, labor unions, and non-profit organizations to maximize human resources by developing and implementing strategies for EA and healthy workplaces.

Robert is passionate about the treatment of substance use disorder patients. As former director of an intensive outpawww.eapassn.org

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SPEAKER DIRECTORY Matthew J. McCreary, LCPC, CEAP

Debra M. Messer, M.A.

Director of U.S. Problem Gambling and Special Projects BDA Morneau Shepell 134 N. LaSalle Street, Suite 2200 Chicago, IL 60602 matt.mccreary@bensingerdupont.com 312.480.5022

Senior Account Manager/Workplace Civility and Mindfulness Consultant LifeSolutions EAP 6628 Jackson Street Pittsburgh, PA 15206 messerdm@upmc.edu 412.647.9064

Matthew supervises Morneau Shepell clinical staff as well as oversight on reporting and quality assurance functions and is responsible for researching new technologies and developing approaches to incorporate them into the service model. He provides clinical trainings nationally on a variety of topics, including Motivational Interviewing and Cognitive Behavioral Therapy.

A meditation practitioner for 20 years, Debra has integrated mindfulness practices into her service as an EAP provider, leadership consultant, and organizational trainer.

She teaches customers strategies to be present, attentive, and focused, enabling them to perform with less stress and greater efficiency in the workplace.

Marie McKenna, LCSW Department Director Catholic Charities EAP 721 N. LaSalle Chicago, IL 60610-3574 mmckenna@catholiccharities.net 312.655.7310

Susan Meyerle, LMHP, CEAP Consultant Life Resources 7501 O Street Suite 100 Lincoln, NE 68510 susan@2liferesources.com 402.477.0651

Marie is currently serving as Department Director of Catholic Charities EAP in Chicago, Illinois. Marie has been in clinical practice for over 20 years and has a private practice in Flossmoor, Illinois. Marie is currently a candidate in the Ph.D. program at the Institute for Clinical Social Work.

Susan thrives on her passion for engaging people in dialogue about ethical behavior. She has published three books, including The Power of Expectations - Creating the Life You Desire. She enjoys teaching and speaking, writing and researching, and sharing her expertise, particularly in professional ethics.

Tracy L. McPherson, Ph.D.

Igor Moll, MWO

Senior Research Scientist NORC University of Chicago 2412 Tanning Reeve Way Virgina Beach, VA 23453 esap1234@gmail.com 757.427.1028 Tracy leads the EAP BIG Initiative with her keen expertise in translating research into practice. She also works as co-investigator on NIH-funded projects to develop and evaluate evidence-based programs with EAP and behavioral health partners.

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Director EAP Services / Clinical Business Manager Ascender BV Zuid-Hollandlaan 7 2596 AL Den Haag, The Netherlands i.moll@ascender.nl +31 6 51298149 Igor holds a master’s degree in psychology and a post-master’s degree in work and organizational studies. He is a certified labor and health professional and certified mindfulness trainer. Igor currently serves as President of the Employee Assistance European Forum, an organization he co-founded.

www.eapassn.org

SPEAKER DIRECTORY Joanna Morales, Esq.

Ayumi W. Nishikawa, Mental Rescue Instructor (MRI), CEAP

CEO Triage Cancer P.O. Box 4552 Culver City, CA jm@triagecancer.org 310.489.0856

Chairperson & Representative Director JEAP Peacemind, Inc. 6-14-14 #514 Honkomagome Bunkyoku Tokyo, 113-0021 Japan anishikawa@peacemind-jeap.co.jp 81-3-3541-8660

Joanna is a cancer rights attorney, author, speaker, and CEO of Triage Cancer, a national nonprofit organization connecting people to cancer survivorship information and resources. Joanna has presented hundreds of educational seminars, she serves on numerous cancer community committees and boards, and her work has been published in a variety of publications.

Ayumi is Chairperson and Representative Director of JEAP Peacemind, Inc. She is an international EAP consultant focused on providing individual and group consultation services, specializing in work-related stress, bullying, and critical incidents. She is a strong advocate of evidence-based EAP approach and Six Sigma of Quality Management.

Maggie G. Mortali

Counselor, Employee Assistance Program Mount Sinai Medical Center 52 Hamilton Terrace New York, NY 10031 nyc.mco@gmail.com 917.750.9341

Program Director American Foundation for Suicide Prevention 120 Wall Street Floor 29 New York, NY 10005 mmortali@afsp.org 212.363.3500 Maggie is dedicated to advancing suicide prevention through research, education, and program development.

She is recognized as a leader in suicide prevention strategies, specifically in the use of technology to reach at-risk populations resistant to seeking help. She speaks regularly at conferences about her innovative work with vulnerable populations.

Rebecca Nellis, MPP Chief Mission Officer Cancer and Careers 159 West 25th Street, 8th FL New York, NY 10001 rnellis@cew.org 646.929.8022 Rebecca Nellis oversees Cancer and Careers’ mission-driven initiatives. For more than a decade she has been a thought-leader on the issues at the intersection of work and cancer, creating content, tools and trainings for survivors, healthcare professionals and employers. Rebecca has given countless presentations about life, work, and cancer, and is a champion of cancer workplace support.

www.eapassn.org

Mary C. Olsen

Mary is a candidate in the Adult Psychoanalytic Psychotherapy program at the Institute for Psychoanalytic Education affiliated with New York University Medical School.

Presently, she is a counselor at the Mount Sinai Medical Center’s Employee Assistance Program. She formerly served as the Disability Officer at the Icahn School of Medicine.

Amanda L. Parry, MPA Director of Public Affairs Colorado Physician Health Program 899 Logan Street Suite 410 Denver, CO 80203 aparry@cphp.org 303.860.0122 Amanda serves as the Director of Public Affairs for CPHP, the peer assistance provider for Colorado physicians and physician assistants. She graduated with a Master of Public Administration (Nonprofit Management concentration).

Amanda serves as a professional Colorado EAPA representative for CPHP and the Colorado Coalition for Parity.

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SPEAKER DIRECTORY Richard F. Paul, MSW, CEAP

Candice Porter

Senior Vice President of Employer Strategy & Development Beacon Health Options 2716 Brenfield Drive Raleigh, NC 27606 richard.paul@valueoptions.com 919.674.2650

Executive Director of Screening Screening for Mental Health, Inc. 1 Washington St # 304 Wellesley Hills, MA 02481 cporter@mentalhealthscreening.org 781.239.0071

In his current role at Beacon Health Options, Rich is responsible for organizing, directing, and executing product development and market growth strategies. He is the company’s key strategist around industry trends affecting mental health and wellness issues in the workplace, evolving customer needs, and innovative product development opportunities.

Candice is the Executive Director of Screening for Mental Health, Inc., the pioneer in large-scale mental health screenings for the public. She leads the organization as it strives to have mental health viewed and treated with the same gravity as physical health.

Judith Plotkin, MSW Vice President, National Sales and Business Wellpoint Health Ltd. 1240 Bay Street, 9th floor Toronto, Ontario, M5R 2A7, Canada jplotkin@wellpoint.ca 416.246.6263 Judy has over 25 years of experience in EAP, health, disability management and wellness. She is deeply committed to making workplaces healthier and safe. Judy holds an undergraduate degree in social work from Ryerson University and a Master of Social Work degree from the University of Toronto.

John Pompe, Psy.D., SPHR Manager of Integrated Health Programs Caterpillar, Inc. 100 NE Adams Peoria, IL 61629-1410 pompejc@cat.com 309.675.6263 John is a Licensed Clinical Psychologist and senior professional in human resources. He is the Manager of Integrated Health Programs for Caterpillar Inc., with over 125,000 employees in over 50 countries. He is responsible for a portfolio of employee health programs, including global EAP/ work-life, disability management, and wellness programs.

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James Porter President StressStop.com 50 Crooked Trail Norwalk, CT 06853 jim@stressstop.com 800.367.1604 James is a stress management expert and thought leader with over 25 years of experience delivering practical common sense solutions. He wrote the best-selling book STOP STRESS THIS MINUTE, has appeared on the CBS Morning News, and has put on presentations for the CIA, FBI, and many others.

Maria Ronda, LCSW, CEAP EAP Manager CSX Jacksonville Division 550 Water Street, Room 123, J990 Jacksonville, FL 32202 maria_ronda@csx.com 904.279.6405 Maria has 25 years of clinical and EA experience in the private, corporate, and government sectors. She holds certificates in Corporate Crisis Response and Advanced Group Crisis Intervention, was an adjunct lecturer at Mercy College, and has consulted for professional baseball teams on culturally competent EAP services.

www.eapassn.org

SPEAKER DIRECTORY Jennifer Roseman, M.A.

Rick Shaw

Executive Vice President VetAdisor Services 313 W. High Street, Suite 116 Ebensburg, PA 15931 jroseman@myvetadvisor.com 814.419.8050

President and CEO Awareity P.O. Box 82061 Lincoln, NE 68501 info@awareity.com 402.730.0090

Jennifer implements and directs VetAdvisor’s proactive veteran outreach programs, working to improve veterans’ access to behavioral health screenings and reintegration coaching services. She has experience in the hiring and supervising of DoD Victim Advocates and as a Victim Rights Manager/Counselor. She has over ten years’ experience providing veteran-related services.

Rick is a successful entrepreneur, trusted advisor and prevention specialist for leading organizations. Rick has been delivering “Prevention Services” for over 30 years and led the way in developing Awareity’s innovative “community-wide prevention platform” that is successfully equipping “teams” to prevent incidents/tragedies rather than being limited to reacting to them.

Claudia D. Ryan, LCSW, CEAP

Tonya Teal Slawinski, Ph.D., LCSW

Senior EA Counselor Bon Secours Virginia, Richmond EAP 7417 Strawhorn Drive Mechanicsville, VA 23116 claudia_ryan@bshsi.org 804.594.756

VP, Business Innovation R3 Continuum 2640 Pleasant Valley Rd. Murrysville, PA 15668 tonya.slawinski@r3continuum.com 952.516.8215 x3981

Claudia has served as a consultant to leaders, providing clinical counseling and crisis assistance services to employees for over a decade. She began as a counselor in health care settings over 25 years ago. Her specialties include women’s health, intimate partner violence, clinical depression, emotional eating, and stress management.

Tonya leads the field in best practices for responding to disruptive events in the workplace. She has provided threat of violence training for Fortune 100 and 500 companies.

In addition to her role at R3 Continuum, she is an adjunct faculty member at University of Pittsburgh School of Social Work.

David Sharar, Ph.D.

Manuel Sommer, Ph.D.

Managing Director Chestnut Global Partners 1003 Martin Luther King Drive Bloomington, IL 61701 dsharar@chestnut.org 309.820.3570 Dave co-developed the Workplace Outcome Suite, a free and scientifically validated tool designed to accurately measure the workplace effects of EA services. Currently over 400 EA providers worldwide are using the tool. Dave’s passion is to help EA providers demonstrate value and impact using credible and transparent methods.

www.eapassn.org

Managing Director Clínica CAPA Rua Saqcadura Cabral 41A Cruz-Quebrada/Dafundo, 1495-702 Portugal manuel.sommer@clinicacapa.com 35 19 6728 5050 Manuel Sommer is the Managing Director of Clínica CAPA, a leading EAP and WorkLife services provider in Lisbon, Portugal. He was a founding member of the Employee Assistance European Forum, having served on its board since 2006 (President: 2010-2012). He has also been a regular speaker at conferences.

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SPEAKER DIRECTORY Sally B. Spencer-Thomas, Psy.D.

Peifang Tan, B.S.

President & CEO Carson J. Spencer Foundation 1385 South Colorado Boulevard, Suite A-316 Denver, CO 80222 sally@carsonjspencer.org 720.244.6535

Director of Psychological Management Service Center China National Petroleum Corporation 48 Dongzhimen Wai Ave 9B, Oriental Ginza Block B Beijing, 100027 China tanpf@vip.sina.com 86 13 9104 14967

As a psychologist, mental health advocate, consumer of mental health services, and survivor of her brother’s suicide, Sally understands different perspectives on suicide prevention. She co-founded the Carson J Spencer Foundation, whose mission is to elevate the conversation and make suicide prevention a health and safety priority.

Peifang specializes in neuropsychiatric health care, teaching, and research. She holds face-to-face interviews with business executives, managers, and staff, understanding the demand for enterprise customers and refining a rapid entry point for comprehensive theoretical understanding of customers’’ needs. She strives to provide tailor-made EAP services.

Whitney Stone, LPC Behavioral Health Consultant Anthem, Inc. 975 Lincoln Street #11D Denver, CO 80203 whitneystonelpc@gmail.com 720.588.3087 Whitney is the current president of the Colorado chapter of EAPA. She has worked as an EAP clinical supervisor, case manager, EAP counselor, management consultant, CISM facilitator, and private practice therapist. She currently works as an EAP and Behavioral Health Consultant with Anthem, Inc.

Claire Sutton, MA, CEAP President Claire Sutton Consulting, Inc. 203-2190 Fir Street Vancouver, BC V6J 3B5 csutton@clairesutton.com 604.742.1178 Claire is a skilled trainer and a respected consultant in human behavior in the workplace. She provides EAP counselling, consultation and onsite services to a select few of EAP companies. Claire has designed online EAP courses and is an advocate for better trained and better paid EAP affiliates.

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Libby Timmons, LISAC, CEAP National Strategic Account Director Summit BHC P.O. Box 64914 Tucson, AZ 85728 eltimmons@msn.com 520.975.7925 Libby is the past president of the Southern Arizona EAPA Chapter and past chair of the EACC. She works for Summit BHC, which provides and manages specialty chemical dependency and addiction disorder services within a dynamic continuum of care. She provides EA services and is in private practice in Tucson.

George Vergolias, Psy.D., LP Associate Medical Director R3 Continuum 6600 France Ave. S.245 Bloomington, MN 55435 george.vergolias@r3continuum.com 952.641.0645 George has a doctorate in Clinical Psychology from The Chicago School and completed a post-doctoral fellowship in forensic psychology with the University of Notre Dame.

He has over 20 years of clinical experience, with expertise in forensic psychology, emotional trauma, risk assessment of threats and violence, and occupational disabilities.

www.eapassn.org

SPEAKER DIRECTORY Michael Jay Weiner, Ph.D.

Beverly Younger, Ph.D., LCSW

Director of Alumni Services Seaside Behavioral Health of the Palm Beaches 631 U.S. Hwy. 1 Suite 304 North Palm Beach, FL 33408 mweiner@seasidepalmbeach.com 561.398.8696

Clinical Associate Professor University of Southern California School of Social Work 2390 Casitas Avenue Altadena, CA 91001 bjyounge@usc.edu 708.302.1447

Michael has worked with Behavioral Health of the Palm Beaches since 1999. He has taught at the University of North Carolina and at the Rochester Institute of Technology. He has published research and has presented at conferences. His most recent interest has been evolving toward a chronic care treatment model.

Beverly worked extensively in EAPs before transitioning to organizational development and program design/evaluation consultation with several organizations. Her research focus has included employer policies, workplace violence, corporate social responsibility, and career support services for women.

Leanne Williams, Ph.D.

Haibo Zeng, Ph.D., CEAP

Professor Psychiatry and Behavioral Sciences Stanford University 401 Quarry Road Palo Alto, CA 94305 leawilliams@stanford.edu 650.723.3579

Lecturer Communication University of China – School of Management No 1 Dingfuzhuang East Street Suite 32 Apt 312 Beijing, 100024 China zenghaibo71@126.com 010-65783100

Leanne is a Professor of Psychiatry and Behavioral Sciences at Stanford with a joint position at the VA Palo Alto MIRECC as the Director of PTSD Education and Dissemination. She is Director of the PanLab for personalized, precision neuroscience in psychiatry.

Haibo has 14 years of experience in EAP service, as well as meditation and zen practice. He has trained more than 20,000 professionals and is currently focused on the application of postmodern psychology to CEO coaching, supervising, and career counseling. He is also working to develop CEAP® training in China.

Paul Wittes, MSW Director of National and Global Clinical Services BDA Morneau Shepell 5046 Avenue Notre-Dame-de-Grâce Montreal, QC H4A 1K1 pwittes@shepell.com 514.484.4048 Paul is a clinical social worker who has been an EAP industry leader for over 25 years. Previously, he has been a senior counselor, trauma counselor, and Regional Clinical Manager responsible for various eastern Canadian clinical operations. He has worked directly with thousands of EAP clients and hundreds of organizations.

www.eapassn.org

Jane Y. Zhang, M.A. Executive Vice President China Association for Employment Promotion 9-701 Chengpin Jianzhu, Yunhuili, Haidian District Beijing, 100097 China youyunzhang@126.com 86 10 8850 0385 Jane has managed issues in the world of work for over 25 years. Recently, she has been responsible for a project with the International Labor Organization to develop statistical measurement of quality of employment in China. She serves as a special EAP advisor to CNPC and Shenzhen Bus Group.

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EMPLOYEE ASSISTANCE SPECIALIST - CLINICAL (EAS-C) We’re building a world-class EAP affiliate network: • Behavioral Health Systems • Bensinger Dupont & Associates • Ceridian • Empathia • LifeSolutions • Personal Assistance Services

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affiliate providers to complete the Employee Assistance Specialist-Clinical (EAS-C) Certificate of Recognition Course. www.eapassn.org/ EASpecialist

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