A Guide for Housing Counselors by E3 Housing

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What You Need to Know About HUD Housing Programs: A Guide for Housing Counselors

ProfessionalsundergoingHUDCertificationClasseswillalways havetheupperhandwhenitcomestosolvingthehousingcrisis andalsoformaximizingtheoutputoftheinvestment.Butwhatis theretoknowaboutHUDcompliancecertification-approved counselors?

Why Pick HUD-Approved Counselors

Thereareplentyofpeoplethatmightactashousingcounselors orloanmodificationexpertstotakeadvantageofyoursituation. Thisiswhyitisimportanttoseekhousinginformationfroma professionalthatmeetsHUDcounselingrequirements.

WorkingwithsomeonewhounderwentHUDcertification classes,youwillknowabouttheservicesandtheobjectivethey offer,sotoactinyourbestinterest.

HUDhasmorethan2,000HUD-approvedhousingcounseling agenciesthatofferindividualsandfamiliesindifferentpartsof thenation.Suchagenciesaretrainedorassistthecurrentand prospectivepropertyownersandrentersinmakingresponsible choicesrelevanttofinancesandhousing.

Things to Expect After Calling a Housing Counselor

Before Calling

Understandthatyoushouldhaveaccesstotheinformation belowsincethecounselorwouldrequirethethistobetterassess thesituation.

∙Monthlyexpenses

∙Monthlyincome

∙Assetsanddebts

∙MortgageInformation

60 Minutes for a Call

Aphonecallgenerallystartswithaprivacydisclosure.The counselorafterthatwilltakethetimetoansweranykindof questionsthatyouhave.Furthermore,youwillbeaskedto discussthespecificreasonthatyouarefacingdifficultyin makingpayments,whichcangivethecounseloranaccurate understandingofthesituationtomakethebestpossible recommendation.

Communication and Explanation

Onthebasisofthespecificsituation,thecounselorwouldhelp youunderstandyouroptions.Oncetherequiredinformationis availableandtheyhavereviewedthespecificissue,the counselorwillthenrecommendservicesandresourcesthatcan benefityoursituationthemost.Alloftheinformationthatis specifictoyourstatewillalsobeprovided.

Plan of Action

Thiswillbecreatedbythecounseloronthebasisofthe informationcoveredinthesession.Awrittencopyoftheplanof actionwillbereceived,whichcanbeusedtopreparea recommendationtothelenderbasedontheoptionyoupick.

Perks of HUD Compliance Certification

Ethics and Priorities in the Balance

Nomatterthecompany,theoverallvaluesandprinciplesremain thesame,althoughtheintricatedetailsmightvaryalittlebit. WithcompliancetrainingthatmeetsHUDcounseling requirements,professionalsknowhowtousethetraining correctlyandtodothejobinawaythatadherestobothinternal andexternalstandards.

Eventhoughmostemployeeslookatcompliancetrainingas somethingthattheyhavetocompletetokeeptheirjobandfor avoidingextremeconsequences,firmswithacultureof compliancenormallyrewardtheiremployeesforpositively managingtheriskandtakingastance.

Thereasonforthisisthatfirmsencouragee-learning,regular trainingcoursesforHUDcompliancecertification,andevenoffer rewardsandincentivesforbetterresultstoensurethatthe policiesarefollowedandthecompanyresourcesremain protected.

Assoonasemployeesgetthefeelingthattheyarepartof somethingbiggerthantheirindividuality,andtheyaredoing somethingimportant,itcanleadtoadecreasedturnover, morale-boosting,andevenmakeeveryonefeellikeworking togetherwhilesharingacommongoal.

Safe and Inclusive Work Environment

Withcompliancetraining,yougettheoptionofofferingasafer workplace.Itcanhelpemployeesknowhowtobetterhandle complianceissues,andwhyitisimportanttoreportthem.Italso allowspeopletospeakupaboutwhat'sgoingaround,tomake surethateveryonefeelssafeattheworkplace.

EmployeesthatundergoHUDcounselingrequirements, includingtraining,canhaveenhancedperformance,reduced errors,andarelesslikelytoleavetheorganization.Itcanalso enhancethereputationoftheorganizationasanemployerthatis willingtoinvestinthestaffandoffersopportunitiesforcareer development.

No Non-Compliance Risk

Oneofthemostcommonlyknownbenefitsofcompliance trainingisthatitisaprettycost-effectivewayofriskingnoncompliance.Mostofthelegalviolationsthathappenwith businessescanbeavoidedwithease.HUDcertificationclasses forcompliancecanhelpyoudeveloppoliciesandprocedures thatensurethatthebusinessisintactwithindustryregulations. Encourageemployeestolearnabouttheirresponsibilitiesand alsotohelpthemunderstandhowtocomplywiththesame,you canmakesurethattheywillhavetheknowledgethatcanbe appliedtodailyactivities.

Doingsocanhelpsavetimeandmoneydownthelineandcan evenkeepthecustomersandemployeesfeelingsaferthanever before.

Defined Organizational Policies

Withtonsofbestpracticestoremember,itisnosurprisethat high-levelorganizationalpoliciesareaperkofcompliance training.Normalcompliancepoliciesaregreatsincetheycan offerstructureandconsistencyfortheemployees.Theyarea necessaryeviltoensurehealthandsafety.

Definingthepoliciesclearlycanhelpeveryonewithoutanyfear ofpunishmentforviolatingthecompanyguidelinesorduetoany formofconfusionaboutthekindofexpectationstherearefrom thematwork.

Themoredetailsthatareincludedinthepolicy,thelesstime wouldbewastedonminormattersthatcouldhavebeenavoided viaproperplanningaheadoftime.

Evidence of Training

Havingacompanythatdealswithconsumerinformation,beit creditcardnumbersorbankaccountdetails,itbecomesa necessitythatyouremployeesfollowtherulesintermsof maintainingsecurity.Compliancetrainingisakeyaspectofthe processsinceithelpsemployeesunderstandthesignificanceof maintainingsecurityoverdatathatgetsentrustedtothembythe customers.

Thesamecanbedisplayedtothestakeholdersbyyourbusiness, beitinternalorexternal,ensuringthatallemployeeshave undergoneHUDcertificationclasses.Businessconfidencegrows andthesameforstakeholderssinceemployeesarebetter equippedfortacklingpotentialthreats.

Company Reputation

Offeringtrainingtoemployeesisoneofthebestwaystomake surethattherearenoviolations,withcompliancetrainingbeing theperfectwaytodoit.Itisprettycost-effectiveandthereturn oninvestmentforcompliancetrainingishigherthananyother investmentsthecompanymightendupmakingbecauseofthe avoidedcostsofnon-complianceandpenalties.

Offeringtrainingsignificantlyincreasesemployeeknowledgeon howtohandlethemselvesinanethicalmannerduringconflictof-interestsituationsthatusuallyrequiretoughandprecise decision-makingwhilethinkingquicklyontheirfeet.

Notonlydoesitleadtobetterdecision-making,butthe employeesalsounderstandwhatisexpectedofthemandwhat

mighthappenshouldanyviolationsoccur,meaningthattheywill usuallyendupontherightside.

Trainingcanalsohelpinensuringthatthebestpeopleremainin thecompany.Youdon'tenduplosingyourbestemployees simplybecausetheymadeamistakebynotknowingwhatworks andwhatdoesn'tintheorganization.Compliancetrainingcan helpinavoidinganysuchsituationbyofferingemployeesthe chancetolearnwhatisrequiredbeforetheygetintoatricky situation.

Contact Us

Telephone: (844) 729-7944

Address: 2600 Wilshire Blvd, 5th Floor Los Angeles, CA

90057

Website: https://www.e3housing.com/

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