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IT Support Specialist Email List 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
• The IT Support Specialist I serves as the primary expert for troubleshooting software and hardware issues related to RecTrac, Micros, GEN and future software platforms for the Department. This includes first-tier troubleshooting of registration software, network, Citrix and OS issues; along with second-tier diagnostic of firmware, hardware, replacement of equipment and talking staff through a series of actions either over the phone or face-to-face. • The position acts as one of the managers responsible for purchasing, delivering, installing, managing and cataloging the operations of all peripheral hardware and equipment that is used at Department sites. The IT Support Specialist will be required to work under general direction with minimal supervision to deliver projects and tasks. • This position will also provide second-tier managerial support for all unresolved issues generated by Help Desk clients and staff, as well as manage all computer terminals used by the Help Desk office. 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
Duties Of IT Support Specialist • Installing and configuring computer hardware, software, systems, networks, cameras, printers and scanners. • Responding to breakdowns within a timely manner. • Use skills to prepare reference for users by writing operating instructions. • Assigning task to term and intermittent contract technical staff. • The ability to learn the functionality of new software and assist with the implementation to its users. This includes creating trainings, knowledge base articles and instructional presentations. • Maintaining and updating workstations and servers, equipment, and peripherals; researching and testing new software; installing software upgrades and enhancements; using imaging software to create and deploy desktop computers. 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
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Global B2B Contacts LLC • If you have any other requirements or custom select to add to the mentioned databases, please let us know and we would assist you with the acquisition. We hope to hear from you and would like to have the opportunity to work with you, info@globalb2bcontacts.com • Delivery Method: MS Excel File, CSV File • Turnaround: 5 working days • Delivery Guarantee: 95%
816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
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816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
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IT Support Specialist Email List Global B2B Contacts LLC www.globalb2bcontacts.com 9030 Charlotte Street Kansas City Missouri ,USA
info@globalb2bcontacts.com Contact Number: +1-816-286-4114 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com