Fife Business Matters

ISSUE 21 • winter 2012

Local business news: hear more success stories

FIFE BUSINESS MATTERS

Celebrating Business Success in Fife www.fifebusinessmatters.co.uk

www.fiferenewablesinnovationcentre.co.uk

The natural home for Scotland’s Renewable Energy Sector Situated at the heart of Scotland’s East Coast, the Renewables Innovation Centre is part of the internationally acclaimed Energy Park Fife.

Combining state-of-the-art business facilities and the latest in sustainable design, this landmark development provides everything your company needs to grow in the fastmoving Renewables Sector.

• Flexible space from 16m2 to 205m2

• 24/7 security

• A BREEAM Excellent rated building, powered by low carbon & renewable technologies

• Latest broadband connectivity

• Access to shared innovation space

• Attractive & flexible leasing terms • Reception services

• Car parking

• Communal networking area & stunning sea views

• Excellent meeting & conference room facilities

Don’t just take our word for it - come and see it for yourself Contact Barbara Whiting, Lead Officer Renewables, Invest in Fife Renewables, Email: barbara.whiting@fife.gov.uk or Tel: 08451 555555 ext 492184.

A development by

WELCOME to Fife Business Matters Welcome to the latest edition of Fife Business Matters. As we say goodbye to 2012 and look forward to what 2013 has in store, the theme of this issue is aptly that of celebration.

While we cannot deny the past year has brought challenges, it has also brought opportunities and successes for businesses large and small in Fife. Some of these success stories were honoured at the recent Fife Business Awards which was a fantastic event and one you can read more about in the coming pages of Fife Business Matters.

This year we consulted with local businesses through a programme of business breakfast seminars to identify the issues and challenges they face. The feedback we received from these events will be invaluable in helping us develop our new Fife Economic Strategy. The strategy, which is being jointly developed

by Fife Council and the Fife Economy Partnership, will set the future direction for growing the Fife economy and creating jobs to 2020.

In this issue we look at a number of businesses who are doing fantastic work in the region from young start-up companies through to long-established large-scale operations which employ upwards of 100 people. Each of the companies featured and the many hundreds succeeding throughout Fife can celebrate in the knowledge that they are the lifeblood of this economy and that they play an important role in keeping our economy secure.

I hope you enjoy this issue of Fife Business Matters and I wish you all the best for 2013.

Contents P4 Fife Business Awards –

all the news from the glittering

ceremony P7 Milestone anniversary for FiFab P8 Business funding P10 The young entrepreneurs

making their mark in Fife P12 News and views from across

Fife’s business community P14 What’s happening with Fife

Chamber of Commerce P15 Business news P19 Goings-on at Business Gateway P21 FBM meets Mark Goldsmith P22 Business news P24 Fife Business Week P26 Events diary

Chris Parr, Chairman, Fife Economy Partnership Publisher: D-Tech Graphic Design and Print Ltd Fife Business Matters is published by D-Tech Graphic Design & Print Limited on behalf of the Fife Economy Partnership.

This publication is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents or sub-agents of those who advertise therein. The publishers cannot be held liable for any loss suffered as a result of information gained from this publication.

The views expressed by the authors or articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the editor, nor the publisher or the directors, shareholders and/or employees of D-Tech Graphic Design & Print Limited.

Fife Business Matters is published on behalf of the Fife Economy Partnership and is funded by Fife Council To send us your stories or request a copy email: editor@fifebusinessmatters.co.uk To advertise Telephone 01389 736000 email: sales@dtechuk.com

3

EXCELLENCE RECOGNISED AT FIFE BUSINESS AWARDS It was a night for celebrating the cream of the crop at the 2012 Fife Business Awards, which saw nine local companies beat off stiff competition to be crowned a winner.

Over 230 guests attended the glittering ceremony at the Rothes Halls, Glenrothes which was hosted by comedian Fred MacAulay.

Twenty five organisations across the region were hoping to win one of the illustrious honours, including the Most Enterprising Start-up Company award that went to St Andrews-based restaurant The Adamson.

Situated in South Street, The Adamson, which was named after local physician Dr John Adamson who was responsible for producing the first calotype portrait in Scotland in 1841, was set up by co-founders Julie Lewis and Graham Dalton in 2012.

Dedicated to creating a memorable and enjoyable dining experience, achieving excellence using locally-sourced produce and

4

producing the highest standards of service enabled the bar and brasserie to win the award.

Julie, who has 21 years’ experience working in the hospitality industry, said: “We’re delighted to have been named the Most Enterprising Start-up Company. We’ve only been in business for less than 12 months and to win the award is a fantastic achievement for the whole team.

“Vital to our success is our staff and the importance of training, and each member of the team is equally proud of the business and its success.”

Also basking in glory is the St Andrews Golf Experience which picked up the Best Tourism award.

Offering golf holidays, tours, short breaks and golf lessons, the team of experts specialise in organising golf tours in St Andrews and also other parts of Scotland for enthusiasts from all over the world.

Through its informative website, visitors can view its large and varied selection of golf tour packages, golf lessons programme at the St Andrews Golf Academy, golf courses and hotels across the country and all the necessary details required for a successful golfing experience.

It was also a reason for celebration for Kirkcaldy-based hair salon Migele Experience which won the Excellence in Customer Services award.

Founded by Dom Migele who opened his first salon in 1972, the company’s philosophy is to ensure that its salon guests, colleagues and community benefit from the passion, the expertise and the team spirit that is presented to every client.

In addition, the hairstylists create looks designed to work for their clients’ face shape, features and lifestyle as well as creating new textures and shapes full of life and movement.

The Best Performing Business awards (over 50 employees and under 50 employees) went to Itasco Precision Ltd and McDonald Engineers respectively.

Glenrothes-based Itasco Precision Ltd is a sub-contract engineering company that provides complete turnkey solutions to meet the needs of the global manufacturing industry.

Employing more than 60 people, the company project manages the entire manufacturing process from initial receipt of raw material, through the various stages of precision machining, weld cladding, NDT and heat treatment.

Alan Russell, Chief Executive of the Fife Chamber of Commerce, who orgnaised the Awards on behalf of the Fife Economy Partnership, said: “It is always really heartening when the entries come in and we hear about the many achievements of businesses in Fife.

“It is tremendous to see the range of businesses involved across a wide variety of sectors and geographies across the region.

It’s really quite surprising in many ways, but it clearly demonstrates Fife is a place where many different businesses can thrive.”

He added: “We had over 50 applications across the range of categories this year and without exception they have demonstrated that businesses are performing exceptionally well across Fife. The category winners are ‘best in class’ and deserve their accolade.

“We celebrate their success in the hope they will inspire others to start and grow successful businesses in the Kingdom.”

The Success Through Sustainability award was presented to ScotAsh – the UK market leaders in quality controlled, sustainable construction products manufactured using recycled pulverised fuel ash (PFA).

Established in 1999, ScotAsh supplies hundreds of thousands of tonnes of technologically advanced products to construction specialists nationally and globally. Manufactured from power station ash, its PFA products provide a high quality and sustainable alternative to primary aggregates, cement and grouts.

Aware of the implications of poor quality and late deliveries, it is committed to working closely with its customers to provide them with access to a highly disciplined infrastructure. And strict environmental controls and operating procedures are employed to guarantee quality and on time delivery.

McDonald Engineers, manufacturers of hot water systems for renewable energy sources, is regularly called upon by architects, engineers, specifiers and installers to ensure the most effective and efficient cylinder is delivered. Managing director Bill Stewart and his sales director brother Jamie, the siblings have been determined to stick by the principles – quality, service and value for money – established by the company over 80 years ago.

The Best Business & Education Partnership was presented to Fife Fabrications (FiFab).

Celebrating its 40th year in business, the company launched in 1972 and has gone on to become one of the UK’s most advanced manufacturers of precision sheet-metalwork, electro-mechanical assemblies and precision machined components.

John Penman, Sales and Marketing Director, said: “To win the award is a fantastic achievement.

Staff development and training is a key part of the company’s success, which is reflected in the fact that we have many long-serving employees, including managing director Archie Smith who has been with the FiFab since the beginning. We also believe apprentices are vital to a company’s success which is why we continue to invest in them.”

→ 5

news in brief

The Success Through Sales & Marketing award went to SGM Contracts LLP. A leading provider of hire, sales servicing and parts for commercial groundcare and specialist forestry and arboriculture sectors the firm, which has its headquarters in Inverkeithing, also supplies lawn mowers and garden machinery sales and servicing to individuals who value specialist knowledge and expertise thanks to its fleet of 4000 machines.

Fife Fabrications

As well as its Fife headquarters, SGM has bases in Gleneagles, Rotherham, Northampton and Stockport which allow it to operate throughout the UK.

Fife Housing Association had a reason to celebrate as it won the Workforce for the Future award. Providing around 2500 affordable homes to rent across the region, the association is dedicated to helping people on lower incomes find accommodation that best suits their needs. The association aims to ensure tenants continue to see improvements in their homes and do all they can to provide a quality management and maintenance service to its tenants.

The Adamson

Chris Parr, Chair of Fife Economy Partnership, said: “The Fife Business Awards are a wonderful platform to recognise and reward the very best businesses and organisations Fife has to offer. Each of the winners rightly deserves their achievement given the tough economic conditions and I wish them the very best luck in 2013.”

St Andrews Golf Experience

Also taking home an accolade was timber specialist James Donaldson & Sons which was awarded the Outstanding Business Achievement after it announced it a turnover of more than £100 million for the first time this year. And Diageo’s John Paterson was Business Person of the Year.

The winners of the Fife Business Awards 2012 are: Excellence in Customer Services - Migele Experience Success Through Sales & Marketing – SGM Contracts

 Forth Replacement Crossing Fife Council and the City of Edinburgh Council, in partnership with key stakeholders representing interests from both north and south of the Forth, will work closely with the consortium Forth Crossing Bridge Constructors to offer a variety of business supply chain, education, training and employment opportunities, including sitebased training, student work placements, visits, lectures and sponsorship of special projects.

For more information www. transportscotland.gov.uk/road/ projects/forth-replacementcrossing.

 Kingsbarns distillery secures grant funding St Andrews golf caddy Doug Clements secured Scottish Government grant funding to help build a distillery in Kingsbarns.

The project, which estimates it would employ 12 staff, has been being developed since 2008.

The latest funding boost marks an important step forward in realising the plans.

 Eden Brewery in action The first beer to be produced in St Andrews for a century is already proving popular with over 50 hotels, bars and retail outlets – many in the local area.

Eden Brewery, on the site of the old Guardbridge Paper Mill, is the brainchild of Fife businessman Paul Miller. Its first products are the Clock Brew, 19th Brew, Seggie Porter and Blonde Beer.

A Workforce for the Future – Fife Housing Association Best Business & Education Partnership – Fife Fabrications Success Through Sustainability – ScotAsh Most Enterprising Start-up Company – The Adamson Best Tourism Company – St Andrews Golf Experience Best Performing Business (over 50 employees) – Itasco Precision Best Performing Business (under 50 employees) – McDonald Engineers SGM Contracts

Business Person of the Year – John Paterson, Diageo Global Supply Outstanding Business Achievement – James Donaldson & Sons

6

For more news in brief see P18

→

FIFAB CELEBRATES 40th ANNIVERSARY Glenrothes-based engineering company Fife Fabrications, known as FiFab, celebrated its 40th anniversary with an open day for employees, customers and guests from organisations which have supported its growth and development since it was formed in 1972.

Among the guests were Fife Provost Jim Leishman, Councillor Kay Carrington and Dr Peter Hughes, Chief Executive of Scottish Engineering.

The occasion was used as an opportunity to formally ‘switch on’ FiFab’s state of the art TRUMPF Fibre Laser which is the world’s fastest and the only one in the UK. The innovation is part of its on-going investment programme which has topped £1m in just six months.

FiFab has become one of the UK’s most advanced manufacturers of precision sheet-metalwork, electromechanical assemblies and precision machined components. It offers a complete subcontract service from design, manufacture, paint, assembly, delivery and support serving markets in the UK, Germany, Malaysia, China and USA.

“We pride our success on the fact we are committed to continuous improvement and see the benefits and rewards through investing in our people and plant to maintain our position as one of the UK’s most successful sub-contracting companies.”

Archie continued: “Apprentices, for us, are the lifeblood of the company and hold a key to its ongoing success. We have recently taken on five new recruits, bringing the total number of apprentices we have to 13, and will look to appoint more in the coming year.

“We will also look to continue investing in new technology. Our vision for the next 40 years is to continue operating as a world-class manufacturing business and creating growth and employment opportunities in Fife.”

Archie Smith, Managing Director at FiFab, said: “To have reached four decades is a major milestone for a manufacturing business and a reason for celebration.

A great day was had by all and gave us the opportunity to give thanks to our staff for their commitment to the company, whilst also unveiling our newest laser.

7

BUSINESS FUNDING CAN BE HEAVEN SENT In the first of a new series on business financing, Angus McGuire of business lawyers Young & Partners of Dunfermline gives an overview on alternative forms of funding.

“Business finance is a critical issue for small and medium enterprises. Particularly in the current economic climate when there is little or no growth in the economy and bank funding is limited, business angels, crowdfunding and grants/loan funding are important to ensure ideas, ambitions and local commerce continue to flourish.

“There are various different sources of funding and the ones which are suitable will depend on the type of business you run, the amount you are looking for and what else is offered in addition to money, such as mentoring or support. These sources of finance come with different pros and cons so businesses need to consider these carefully before entering into agreements.”

8

Business Angels:

Grant/Loan Funding

These are wealthy individuals who invest their own funds into early stage high growth businesses, often as part of a syndicate. This investment often goes beyond money – they can provide contacts, business skills and mentoring.

There are a number of government and local authority bodies which offer grants or loans depending on your size, location and business type - such as Business Gateway Fife, Scottish Enterprise and the Cultural Enterprise Office. Also, available is the recently created East of Scotland Investment Fund, led by Fife Council, where loans of up to £50,000 are available.

Business angel financing is increasingly important in the Scottish economy and according to LINC, the national association of business angels in Scotland, £89.2m was invested by its members between 2007 and 2011.

Financing can vary from thousands to hundreds of thousands of pounds and many Fife companies have used this model from Optos, to Ambicare and Sonis Europe.

In Scotland, there is also the availability of matched funding from Scottish Enterprise from one of three equity funds: Scottish Seed Fund, Scottish Co-Investment Fund and Scottish Venture Fund where it matches the amount of the private funds raised. There is also matched funding available from the East of Scotland Investment Fund which is a local authority consortium working together to support new and growing businesses in the region.

Regulatory issues under the Financial Services and Markets Act have been amended to make it easier for business angels to avoid strict restrictions. In return for the risks involved in investing, angels benefit from generous tax reliefs. The local angel syndicate is Kapital Ventures based in Kinross.

Crowdfunding In recent years, ‘crowdfunding’ has grown in popularity on the internet for those looking for between a few hundred and few thousand pounds. It is particularly popular with creative industries businesses where there is an existing fan base. Knowing your audience, exploiting contacts and using social media are important in attracting this funding.

The funding can be rewards based, equity or peer to peer. Rewards is the most common as it is not regulated by the Financial Services and Markets Act. The local crowdfunding site is Bloom VC based in Dundee.

This article is intended to provide general information and is not intended to constitute legal advice. It is recommended that professional advice is sought in respect of your specific situation.

DESIGN. PRINT. MARKETING.

Branding, exhibition, promotional literature, web design, signage, packaging

Tel: 01324 633 785 www.edenconsultancygroup.co.uk

Famous Licensed Visitor Centre & Brewery Tap!

BREWERS & BOTTLERS OF PURE NATURAL GALLOWAY BEERS

Sulwath Brewers Ltd., The Brewery, King Street, Castle Douglas DG7 1DT Brewery: Tel/Fax: 01556 504525 E-mail: info@sulwathbrewers.co.uk Web site: www.sulwathbrewers.co.uk

FREE ADMISSION

SULWATH

Opening hours: 10am to 6pm Mon-Sat Conducted Tours Mon & Fri 1pm or by appointment £3.50 each (includes tastings)

Honour the ones who didn’t come home.

Help Erskine care for the ones who did.

Erskine has been providing care, accommodation and employment for ex-Service men and women in Scotland since 1916. We depend heavily on the generosity of people like you to continue doing the valuable work we do. So please give whatever you can.

To donate, visit www.erskine.org.uk or call free on 0300 123 1203.

Erskine is the trading name of Erskine Hospital.

Scottish Charity Number SC006609.

YOUNG PEOPLE’S BUSINESS SUCCESS Over 30 young businesses have been set up this year thanks to funding from The Princes Trust Youth Business Scotland, which is co-located with Business Gateway Fife. These businesses, which showcase a diverse range of skills, talents and entrepreneurial spirit of young Fifers, are recognised each year at the youth charity’s annual awards ceremony.

This year, two businesses established in 2010 and now thriving were shortlisted to be named Fife’s top young business – TLC Body Repair and BH Plumbing and Heating Thomas Leitch of TLC Body Repair won the award.

Fiona Turnbull of PTYBS said: “We have so many fantastic entrepreneurial success stories to choose from in Fife and both the young men shortlisted have proven to have great businesses that are continuing to flourish. Congratulations to them both and I am confident their stories can go on and inspire other young people with a business idea.”

Almost 85% of the businesses supported

by PTYBS are still trading a year after set up, with almost 70% lasting beyond three years. Over a third of those supported has been unemployed and every pound of PTYBS support creates a return of 96p.

Thomas Leitch & Bill Hawthorne

10

STORIES AWARDED Thomas Leitch of TLC Body Repair

Bill Hawthorne of BH Plumbing and Heating

Rosyth body shop mechanic Thomas Leitch was named Fife’s top young entrepreneur by The Prince’s Trust Youth Business Scotland (PTYBS).

Runner-up Bill Hawthorne also set up his business in May 2010. He said:

Thomas, 28, established TLC Body Repairs in 2010. He has worked repairing cars from the age of 16 and after three years working for a national mobile body repair company decided to go it alone.

Thomas said: “When I set up the business it was slightly scary but I was confident I could do my job well having been working with cars for almost 10 years and I was confident there was definitely work there so it was also quite exciting.

“I’m almost three years into the business now and I once heard that a lot of small businesses might not make it to this point so the fact the business continues to grow gives me a lot of confidence that I can look to the future.”

In the past three years, he has established a strong client base and in 2013 hopes to employ someone to help him expand the business.

Thomas’ advisor at PTYBS convinced him to go for the award and he is delighted to have been named as Fife’s top young entrepreneur.

He added: “Winning the award was unexpected but I was really chuffed.”

“The funny thing about being down to the final two with Thomas is we both went to the PTYBS office on the same day to talk to advisors about our ideas to set up on our own and then we meet again just over two years later like this – it’s a real coincidence and a happy one. I’m glad we’ve both realised our business dreams and congratulations to him for winning the award. I was delighted to be even considered for shortlisting as I know there are lots of fantastic young businesses in Fife.”

Bill, 25, of Burntisland, completed his apprenticeship with a firm in Edinburgh who renovated homes in the New Town. However, Bill was keen to keep his work on the Fife side of the bridge and knew his connections in his hometown and surrounding area would give him a good start.

He said: “It was scary starting up on my own at a young age but exciting as well. I didn’t have any commitments, nothing really to lose, so I knew it was the perfect time.

“I’ve got a great support network and I’ve started building up a good customer base so things are really going from strength to strength and for that I am absolutely delighted as I love what I do.”

Bill had a 14% increase in turnover between his first and second year in business and also employs an apprentice. He hopes to keep the business busy and eventually be able to employ more plumbers so he can spend more time on business management.

HOUSING INNOVATION SHOWCASE An innovative housing project was awarded a Green Apple Award at a ceremony held at Edinburgh Castle. The partnership project between Kingdom Housing Association and Fife Council have used 10 modern methods of construction to build 27 new homes for social rent.

Bill Banks, Depute Chief Executive of Kingdom Housing Association, said: “The incentive and overarching objective of the project was to demonstrate how modern methods of construction could be mainstreamed across larger affordable housing programmes, to deliver construction, energy efficiency, wider role and economic benefits.”

The project incorporates renewable technologies and will be monitored and evaluated over a twoyear period.

Thomson Cooper accountancy win Dunfermline-based accountants Thomson Cooper beat of stiff competition from global accountancy firm KPMG to win the Community Award for its Business Development Programme and extensive charity work at the British Accountancy Awards 2012.

Through its Business Development Programme, the firm assisted over 190 organisations to enhance their knowledge and improve their skills through a series of training opportunities, seminars and a user group.

And as part of UNICEF’s WaterAid Big Dig Appeal, Thomson Cooper’s donation purchased 10 water kits for families in rural Malawi.

The firm also organised West Fife’s Young Entrepreneur Award 2012 which encourages young people to start their own business.

Thomson Cooper’s Managing Partner David Walker, said: “We are immensely proud to be recognised as a leader in our field, especially at a national level against one of the big four global firms. These awards have created a benchmark against which all accountancy firms aspire to and we are deeply honoured to have won our category in the first year we have entered.”

11

Building on achievement to bring further success in 2013

C

ouncillor Kay Carrington, Fife Council’s, executive member for Business, Enterprise, Economy & Planning reflects on 2012: We can look back on 2012 as one of the most successful years in recent times for inward investment and business development in Fife.

Around 1000 jobs were created by the private sector through support from the Invest in Fife team. This was a major feat in the face of the challenges of the current economic climate.

Some highlights include the Korean giant Samsung Heavy Industries (SHI) announced it’s to base its first European offshore wind project in Fife in a project worth up to £100m and expected to create 500 jobs.

Global Drinks Giant Diageo continues to show its massive commitment to Fife by investing £5m at its Banbeath site to develop a new ‘luxury products’ bottling plant which is expected to create another 30 permanent jobs.

12

Since then the company has acquired Begg Farm near Kirkcaldy to create their largest bonded warehouse in Europe with another £200m of investment, making the Fife complex its biggest in Scotland.

Along in Rosyth, the former Lexmark factory has had new life breathed into it with Polish salmon company Meridian Salmon setting up its headquarters and salmon processing facility there and creating up to 400 jobs.

A long established company in Fife, Quaker Oats have invested over £14m on a new factory which will lead to another 30 jobs.

This not only shows how proactive our teams are but how they show dedication and commitment to working closely with new and existing businesses.

We are committed to continue to work with our partners in the Fife Economy Partnership over the coming year to exploit all avenues and opportunities for development and growth of our new and existing businesses. I am extremely positive about the year ahead as ‘Fife Means Business’.

Dunfermline-based eCom Scotland has plenty to celebrate as it enters 2013.

eCom’s commitment to research and development paved way for growth

E

stablished 16 years ago eCom Scotland has secured new office space at Dickson Street expanding into the adjacent offices. Growth throughout 2012 has been a major focus and this is reflected in both their client base and product offering.

In tandem with an increased market share eCom hopes to crack a milestone turnover figure of £1m for the first time.

Wendy Edie, Managing Director of eCom Scotland, prides the eLearning company’s recent fortunes to a commitment and investment in research and development during the economic downturn. She said: “We knew we had to go for growth and in an industry such as ours, constantly innovating your offering is essential. With the support from Scottish Enterprise, we had the opportunity to really focus on research and development and that is now paying dividends.” eCom Scotland has also received support in the form of a Regional Selective Assistance (RSA) Award and a loan of £50,000 from the East of Scotland Investment Fund (ESIF) administered by Business Gateway Fife. These cash injections helped it secure new premises where the company can grow its headcount by a further 20 in the next three years.

Survey reveals SMEs keen to use other sources of funding A snapshot survey of SMEs by East of Scotland Investment Fund (ESIF) has shown that despite a more positive view of business performance two-thirds of businesses have not secured bank funding this year. Some businesses opted not to approach the banks as they did not want to put their houses up for security but many who did were refused funding for a variety of credit, cost and bank policy reasons.

ESIF was launched a year ago and created and led by Fife Council, Economic Development is a consortium of local authorities with additional support from the European Regional Development Fund and Royal Bank of Scotland. So far it has assisted 34 companies with loans totalling £1194.5m and safeguarded or retained more than 300 jobs. Loans of up to £50,000 with interest rates currently fixed at 6% and a maximum repayment term of five years are available. These can be used towards working capital or the purchase of equipment, plant or business property.

George Sneddon, Chair of the East of Scotland Investment Fund, said: “Accessing affordable new finance remains a challenge for some small SMEs which is why initiatives like this are so important. Investment is vital to safeguard and create jobs, support businesses through this particularly difficult period and ensure that local economies benefit from successful businesses.”

For more information visit www.eastscotinvest.co.uk or telephone Business Gateway Fife on 01592 858333

13

JANUARY NETWORKING EVENT In partnership with the Fife Economy Partnership the first of the Fife Chamber of Commerce’s 2013 events will be held at The Bay Hotel, Burntisland on January 23 at 12pm. The guest speaker will be Nora Senior, Executive Chair UK Regions and Ireland of global public relations and public affairs consultancy Weber Shandwick. From February, she will be Chair of the Scottish Chambers of Commerce and is also involved with the British Chamber of Commerce, Edinburgh Chamber of Commerce, as well as the National Trust for Scotland.

To book a place go online to www.fifechamber.co.uk/events or contact kellylister@fifechamber.co.uk.

FEBRUARY NETWORKING EVENT For Fife Chamber of Commerce’s February event in partnership with Fife Economy Partnership, Sir Brian Souter will be the guest speaker. The Stagecoach Chief Executive will speak at the lunch at Balbirnie House Hotel, Markinch on February 20. In the UK alone, two million passengers use Stagecoach services each day and in North America, the group employs 4400 people. Sir Brian and his sister Ann started the company in 1980 with two second hand buses.

To book a place go online to www.fifechamber.co.uk/events or contact kellylister@fifechamber.co.uk.

ANNUAL DINNER RAISES £3000 FOR CHARITY Fife Chamber of Commerce members raised £3360 at the Annual Dinner which will be distributed through its three nominated charities – British Heart Foundation, Mary Leishman Foundation and Cash for Kids.

Over 200 guests attended the event at the Old Course Hotel in St Andrews. Alan Russell, Chief Executive of Fife Chamber of Commerce, said: “Our annual dinner is an opportunity for our members to celebrate Fife business, but it’s also an opportunity for us to support worthy causes and I am always warmed by the generosity of our members.”

BUSINESS MENTORING SCOTLAND Since it was launched almost 10 years ago, over 6000 Scottish businesses have been supported through the Business Mentoring Scotland Programme. With over 850 mentors, the programme is ideal for anyone who needs support in running and growing a business or social enterprise, dealing with issues such as funding, human resources, business development and managing cash flow. A mentor can help develop confidence in leadership skills and improve a business and the performance of those running it.

Business Mentoring Scotland is a partnership between Scottish Enterprise and Scottish Chambers of Commerce and supported by the European Regional Development Fund. The programme is open to new and established business and is free. Applicants must meet the minimum turnover criteria and have an aim to develop and grow their business.

For more information contact Sharon Hopkinson on 01592 647742 or sharonhopkinson@fifechamber.co.uk or visit www.businessmentoringscotland.co.uk.

14

Damian Kilby with one of his products

GOLFING AID HELPS SOFTEN THE GAME FOR HARDENED WINTER GOLFERS As the saying goes, it never rains on the golf course. With Scottish golfers hardened to adverse weather conditions, a new winter golfing aid is proving a hit with players nationwide.

Damian Kilby has formed a company called divotEnd which sells the smart winter rules mat Rocket Launcher. Damian, with his design engineer brother Glenn, spent 18 months developing the product which has been approved by the R&A. The plastic arched golfing aid, with a hole for a thick tee type holder, is for use when the ground is too hard for traditional tees or when tees are not allowed pre-major tournaments. It was invented to replace golf mats.

divotEnd will produce thousands of the Rocket Launchers this season. The products are available in a few pro shops, as well as online. Damian is hoping to increase its presence in stores and has already been overwhelmed from the response by Scottish golfers. He added: “I very much value the advice and support given by Business Gateway, and the financial assistance from Fife Council which enabled divotEND to exhibit at two major golf trade shows, one in Edinburgh and one Harrogate.

Registered in Kirkcaldy with a base in Dalgety Bay, and with all of the production process happening in Scotland, Damian thinks it’s important it is a truly Scottish product. He said:

“At the Scottish Golf Show we won the best new product award and sold 600 at that show alone. If I go into a clubhouse and place a few on the table, instantly people are coming over interested and wanting to have a go and when they do they tend to love the idea.

“Keeping our business local is an important part of what we are offering as a young company, supporting the local supply chain.

This is a product inspired by the tough winter grounds of Scotland so it’s right we keep the knock-on economic benefits local.”

“The more I hear stories of the lengths people go to golf in the winter, the more I am assured there is a market here.

One gentleman told me his friends took screwdrivers and another an electric drill to get their tees in the ground.”

15

Something Special Flowers

Delivering Excellence Throughout Scotland Award winning florist

“Something Special Flowers” RHS Chelsea Medal Winners

❧ Birthday & Anniversary Gifts ❧ Hotel & Business Contracts ❧ Events ❧ Weddings

have ended the year on a high, by being voted the top wedding florist in Scotland, at the prestigious Oscar Style VOWS Awards in Glasgow. This compliments their achievements in the Spring when, as the only Scottish florist to qualify, they returned from RHS Chelsea with two Silver Gilt medals.

Weddings and Events are their speciality, with a team of highly skilled florists who take the greatest pride in providing an excellence of service at a reasonable price.

Something Special Flowers specialist services are now available in the Fife area.

❧ Funerals Stephen & Jillian Page 14 Wellmeadow, Blairgowrie

Call 01250 873237 for a FREE consultation and visit their website for photos of past work, at www.somethingspecialflowers.co.uk

Tel: 01250 873237

www.somethingspecialflowers.co.uk

R.B. Grant Electrical Contractors

Specialists in all Electrical Work DOMESTIC ELECTRICIAN

DENHOLM

PARTNERSHIP ARCHITECTS

COMMERCIAL ELECTRICIAN INDUSTRIAL ELECTRICIANS SOLAR PV PANELS FIRE & SMOKE ALARMS SECURITY & CCTV PAT TESTING TEST AND INSPECTION

St Andrews tel: 01334

850382 Kirkcaldy tel: 01592 654553 mobile tel: 07957438638

w w w. r b g r a nt .c o.u k

11 Dunira Street Comrie Perthshire PH6 2LJ T: 01764 670 899 www.james-denholm.co.uk

Most advertising shouts out a message in the hope that someone’s interested.

Direct marketing, on the other hand, is all about having a conversation with your customer. It’s more personal. We target specific people with specific offers. We use great creative to break the ice. And we know what to say to get people to respond. Which is why it works. So the sooner you start talking to your customers, the sooner you can

stop shouting

T HE LAST WO R D IN DIR E CT MARKETING AND R E SPO NSE ADV E RT ISING

redmcgregor.com

Glenrothes-based accountants and business advisors Fife Accounts, which was established five years ago, has had its Investors in People accreditation renewed. Christine Convy, Managing Director at Fife Accounts, said: “This is a great achievement for our firm and also for our team of hard working individuals.”

 Kingdom Shopping Centre award success Glenrothes’ Kingdom Shopping Centre was awarded the Achieving Customer Excellence (40,000 to 80,000 sq m category) at the British Council of Shopping Centres Conference. It was also awarded a Silver Green Apple award for its use of its electric pick-up truck Sparky during Recycle Week.

 InVite Business Networking

A NEW ERA FOR TAYPORT’S SCOTT & FYFE Tayport stalwart Scott & Fyfe has been in business for almost 150 years. Originally a traditional manufacturer of jute products, the family-owned business diversified over the years and expanded into new areas as far afield as China and Australia.

Now the company, under the direction of Chief Executive John Lupton is refocusing its efforts closer to home and renewing its commitment to its Tayport workforce.

The company has recently announced its transition to an employee-owned business.

Each of the around 100 employees working at the industrial textile manufacturer will own a share of the business, helping safeguard its future in, and for, the Tayport community.

Over a quarter of Scott & Fyfe’s staff have been with the company more than 25 years, with around 30% between one and eight years highlighting a mix of experience and new ideas. As an indicator of the level of engagement within the workforce, in a recent survey 94% said they would be willing to give extra effort for the company to succeed and 90% felt they contributed to the company’s success.

InVite Business Networking, launched in June, is going from strength to strength with over 30 businesses attending its events.

It has launched a ‘Soap Box’ for businesses to tell their stories.

For more information www. facebook.com/Invbiznet.

 Peat Inn in Good Food Guide

John Lupton at company’s newly refurbished Tayport base

news in brief

 Fife Accounts renews Investors in People status

John Lupton said: “We have a very loyal and committed workforce who truly want the business to succeed. Awarding that commitment with shares lets them benefit directly from their efforts. This model of ownership displays and rewards a two-way commitment.”

A physical mark of this new era for Scott & Fyfe is the transformation of its working areas into one consolidated site on Links Road, Tayport, resulting in a more diverse and innovative working environment.

John added: “This significant redevelopment is vital in the delivery of our ambitious plans for the development of a truly innovative, employee owned enterprise.”

PAGAN OSBORNE PARTNER MAKES PRESTIGIOUS LIST

The Peat Inn by Cupar has made it into the top 50 of the Good Food Guide. Run by chef Geoffrey Smeddle and his wife Katherine since 2006, the restaurant joins the likes of Heston Blumenthal’s three Michelin star Fat Duck in the prestigious list.

Pagan Osborne Partner Fiona McDonald has been named in the national ‘35 under 35 Private Client Practitioners’.

Fiona, of St Andrews, is the only practitioner in Scotland to be named in the prestigious group.

Alistair Morris, chief executive of Pagan Osborne, said: “Fiona is a real asset to Pagan Osborne and our clients. Being named in this prominent publication is recognition of her great knowledge, talent and skill and reaffirms her efforts and the importance she places on exceptional client service and delivery.”

For more news in brief see P21

18

→

The list was compiled by Private Client Practitioner, the leading publication for private client professionals in the UK, Jersey, Guernsey and Isle of Man.

WOMEN MEAN BUSINESS Business Gateway has launched a programme to help Fife’s female entrepreneurs succeed in business.

Around 20 local businesswomen are taking part in a series of workshops covering a range of issues from marketing, to human resources and business development.

Dear HR Agony Aunts, I have a small shop with just two employees. They now think I have to give them a pension but I just can’t afford it. What do I do?

Yours, Confused Shopkeeper Dear Confused Shopkeeper, All eligible workers who are not already in a qualifying workplace scheme are to be automatically enrolled into a qualifying pension scheme or the National Employment Savings Trust. The date that applies to you is determined by the size of workforce.

After that date, you must contribute to your chosen pension scheme with the minimum being phased from 1% to 3% and a financial adviser can help find the most suitable scheme.

ROAD SAFETY TECHNOLOGY DEVICE FROM FIFEX FifeX, a product design company that has been helped by Business Gateway Fife, designed The Road Safety Reaction Timer in collaboration with the Road Safety team at Renfrewshire Council and the Scottish Schools Equipment Research Centre (SSERC) in Dunfermline.

Now, thanks to a partnership with Transport Scotland, every school and road safety team in Scotland has access to the company’s unique ‘plug ‘n’ play’ device, which aims to highlight reaction time and thinking and braking distance in an interactive way.

Craig Harvey, Managing Director at FifeX, said: “The device is innovative and has attracted a lot of attention from road safety teams throughout the UK. Anecdotal evidence shows users are gaining a more comprehensive understanding of road safety as a result of the device which challenges people’s thinking in an interactive way.”

SALES MAP HELPS MAP SALES FOR SMEs SalesMap, a web based sales process application with coaching and mentoring support, was developed by Bruce Hamilton to help companies become more disciplined and successful at selling.

Bruce said: “I’ve worked for national and international companies who have money to throw at training their sales teams but for SMEs the sales department is one of the first to have its budget cut when times get tough and sending an employee out into the field without training or a support network will ultimately cost a company more as that person is unlikely to reach their targets.“ SaleMap provides users with a structured selling process to follow, complete with a step-by-step guide, online mentoring, coaching and sales tips plus tried and tested selling techniques. Company owners can also monitor performance, identify sales trends and make informed forecasts.

Bruce received help from Business Gateway Fife towards technical expertise for his website under the Expert Help scheme.

19

Are you looking for business property in Fife?

Fife Council provides a variety of business space throughout Fife and we currently have the following business properties for lease;

OFFICES

Unit No

Sqft

Sqm

Rent

Service Charge

RV

Pitreavie Business Park

Sqm

Rent

Rateable Value

Fife Food & Business Centre

Unit 3

6,409

595

£12,818

19,200

Unit 7

8,435

784

£16,828

21,500

560

52

£7,084

£2,352

5,100

Unit 5

593

55

£7,205

£2,491

5,500

Unit 13

811

75

£9,045

£3,406

7,400

Unit 9

4,148

385

£10,500

£12,600

Unit 14

1,053

98

£11,741

£4,422

8,400

Unit 11

1,038

96

£4,750

£4,300

Unit 16

216

20

£2,408

£907

2,100

Unit 29

4,106

381

£17,500

£14,850

Unit 23

1,001

93

£11,165

£414

9,600

KIRKCALDY

Office 3(FF)

2,745

255

£27,450

tbc

28,100

Enterprise Centre

Unit 1

300

28

£2,400

£2,000

Unit 12

500

47

£3,750

£3,500

Unit 19

1,000

93

£8,000

£5,400

Suite 1

2,790

AF4 Units 1/2

4,000

372

£16,000

3,500

259

£20,750

tbc

20,300 Merchant Place

KIRKCALDY Business Incubator

Sqft

Unit 1

INVERKEITHING Forth House

Unit No

GLENROTHES

DUNFERMLINE Dunfermline Business Centre

INDUSTRIAL

Various Office Space Available between 169-342sqft.

This Business Space is for start up businesses only.

Please contact the Property Team on 0845 600 1359 for information.

Misrepresentation Act: Dimensions, distances and floor areas are approximate and given for guidance purposes only. Potential tenants should satisfy themselves as to the validity of the figures given. These costs are correct at this date but subject to review.

LEVEN Fife Renewable Innovation Centre

Various Office Space Available between 205 – 2,217sqft.

This Centre is aimed for the Renewable Industry market Please contact the Property Team on 0845 600 1359 for information

If you are looking for business premises contact the Economic Development Team on 0845 600 1359 or E-mail Business.Property@fife.gov.uk

news in brief

 Diageo profits boost The latest annual pre-tax profit for Diageo, which has sites in Leven and Windygates, was £3.1bn – an increase of 32% on the previous year. Sales rose by 10%. Chief Executive Paul Walsh said: “Diageo is a strong business, getting stronger and the results we released show that very clearly.”

 Babcock hires apprentices and graduates Babcock has hired almost 40 apprentices and university graduates at its Rosyth base. The company, which is assembling the Royal Navy’s two new aircraft carriers, will lead a three-year apprenticeship programme across a variety of trades within the organisation.

 Flexenergy move Pipe systems company Flexenergy has moved from its Methil base to a larger site in Glenrothes containing an office, stores and an external pipe yard.

 Scott’s Ladieswear new service Scott’s Ladieswear of Cupar, which has been in business for over 100 years, has launched a personal shopping service and online shopping facility to its website.

 Fife drinks firm’s success Charlestown-based wine merchant L’Art du Vin was named Regional Merchant of the Year at the International Wine Challenge awards.

For more news in brief see P25

→

FBM MEETS...

MARK GOLDSMITH, GENERAL MANAGER AT PFAUDLER BALFOUR

Mark Goldsmith moved to Fife from his native Mansfield 12 years ago and instantly fell in love with the region as a place to live and do business. He is General Manager of Pfaudler Balfour in Leven, managing a workforce of around 150.

Tell us a bit about your background: I have worked here for 12 years. Prior to that, I worked in the coal mining industry having joined straight from school at 16. That industry tailed off so I moved into manufacturing and worked at a company called Bridgeport Machine Tools and within two years I was Plant Manager which was great. I moved to Fife in 2000 to join Pfaudler Balfour and was promoted to the site’s General Manager in 2004.

I have three children and live in a farm house near Crail. I have a 5kW wind turbine on my land and am very interested in renewable energy from both business and personal perspectives.

Pfaudler Balfour is a well-known and long-standing business in Leven.

Tell us about its history and future: Pfaudler Balfour is a world leader in the design and manufacture of glassed steel vessels, evaporators and mixing systems for the pharmaceutical and chemical sectors under the Pfaudler brand and Polymer lined equipment under the Edlon brand. The equipment is highly corrosion resistant and is used by customers to make, use or store dangerous chemicals. We deal with some of the world’s largest companies and export our products throughout the globe.

The site has been here since 1809 and we employ around 250 people in the UK, mostly in manufacturing, engineering and mechanical roles.

As someone who has moved to Fife, what do you see as the area’s strengths in terms of a business destination?

Fife is a fantastic place to live. When people are one of your most important assets, having a happy workforce that live in the area that supports an excellent life style and has no issues such as lengthy commutes, that can really make the difference. This is a great place, with a lot of support for industry and vision to develop with a diverse range of businesses. I am a member of the Fife Economy Partnership and we know there is still work to be done to promote to the rest of the world that Fife really is the place to do business. I really do believe that is the case and definitely class myself as a true Fifer now.

21

BEST PRACTICE VISITS

L-R Ronnie Soutar (University of Edinburgh), Dr Richard Ssuna (Lilongwe SPCA), Gordon Brown MP, Adam Tjolle (Inglis Vets).

PIONEERING VETERINARY PRACTICE IN COWDENBEATH Former Prime Minister Gordon Brown officially opened a pioneering new veterinary practice in Fife, describing it as offering a “brilliantly conceived service”.

The MP for Kirkcaldy and Cowdenbeath unveiled a commemorative plaque to mark the opening which is the result of a ground-breaking association with one of the world’s top veterinary schools.

Inglis Veterinary Hospital, based in Dunfermline, set up the new ‘Inglis – Care&Save’ surgery at High Street, Cowdenbeath, to provide discounted pet care while at the same time offering quality training facilities for veterinary students.

At the new surgery, pet owners can access reduced-rate services while students from Edinburgh University’s Royal (Dick) School of Veterinary Studies – traditionally known as ‘the Dick Vet’ – gain hands-on experience of work in a modern practice.

Student-led consultations are carried out under expert supervision by Inglis staff, with clients benefiting from discounts of up to 50 per cent. The surgery will host all Dick Vets’ 150 final-year students in small groups over the course of a year Vet Adam Tjolle, Managing Director of Inglis, said: “The Dick Vet is internationally famous for producing the best veterinary surgeons in the world.

“By booking a student-led discounted consultation, clients will be able to play their part in helping the vets of tomorrow to hone their skills and gain valuable surgery experience.

“Our own fully-qualified veterinary surgeons will guide and authorise every treatment, so there will be no compromising with the quality of care provided.”

A special guest at the ‘Inglis – Care&Save’ opening ceremony was Richard Ssuna, from Malawi, who formalised a twinning arrangement with Inglis.

In May 2012, Adam and three colleagues went to the practice Richard runs, Lilongwe SPCA, in the Malawian capital, to install a range of veterinary equipment, some of which was provided by Inglis and some by the RSPCA, and to train staff and volunteers in its use.

Inglis is one of the largest practices of its kind in the country and is one of only eight accredited veterinary hospitals in Scotland. As well as its 24-hour hospital in Dunfermline and the new facility in Cowdenbeath, Inglis has a branch and shop in Inverkeithing.

22

Green Business Fife hosted best practice visits to Brand-Rex in Glenrothes and Progress Rail Services in South Queensferry.

Brand Rex Ltd is a global supplier of copper and fibre optic based network infrastructure solutions. The company recently won VIBES and Green Apple awards as recognition of its environmental credentials.

The company, a global supplier of cables that connect IT equipment in offices, data-centres and homes & niche supplier of high performance cables for extreme environment applications became the first structured cabling company to achieve PAS2060 Carbon Neutral status.

In 2010 they reduced the carbon footprint of its global operations by 141 tonnes, despite increasing output by an extra 29m metres of cable and have further reduced by 1540 tonnes through 2011.

Kennedy Miller, Development Manager at Brand Rex, said: “Sustainability is at the very heart of our operation and we try to encourage environmental awareness and activity amongst all of our stakeholders and business partners. “ The Progress Rail Services Ltd visit gave several Fife-based businesses the opportunity to study the green and environmental best-practice techniques of the leading American company.

Progress Rail Services is one of the largest providers of rail and transit products and services in North America. A subsidiary of Caterpillar, it has become an industry leader by delivering quality materials, providing experienced and reliable service. The company’s wide range of products includes the most fuel efficient, environmentally friendly locomotive engines in the world.

Are you looking for Business Finance?

If you’re a Fife start up or established business with a commercially viable proposal, we could help provide the finance to meet your needs.

We offer Loans of up to £50,000 • Security may be required • Fixed interest rates at 6% • The loan will account for no more than 50% of the funding package.

Loans can be used for: • The purchase of plant and equipment • Provision of working capital • Purchase, expansion or refurbishment of commercial property • Purchase of a business.

Who can apply?

• Businesses with commercially viable proposals • Applicants must have a gap in their funding package • All types of businesses - sole traders, partnerships and limited companies.

How long does it take?

• Usually a decision can be made within 6 weeks.

All types of enquiries are welcome Call Peter Livingstone on 01592 858333 or visit www.eastscotinvest.co.uk for more information.

FIFE BUSINESS WEEKS DRAWS SUPPORT FROM BUSINESSES

Dr Ewan Chirnside and presenters from St Andrews University along with FEP Member, Mark Goldsmith from Pfaudler Balfour.

Over 400 business people attended Fife Business Week (6-15 Nov 2012).

Now in its third year, the event attracted wide support from local businesses and partner organisations through a week-long series of events, workshops, seminars and conferences throughout the region.

Hosted by Fife Economy Partnership, the aim of the initiative was to help Fife businesses learn to succeed, and enable the local economy to continue to flourish over the coming year.

Chris Parr, chairman of the Fife Economy Partnership, said Fife Business Week supported by Fife Council Economic Development’ is now an established date in the business calendar.

He added: “I am delighted that around 400 business people got involved, and I must thank all the organisations who ran various events, workshops, seminars and conferences.

“Taking time away from business to explore new ideas, learn new skills or develop new networks can be a challenge nowadays, but

24

creating a special week to focus on these activities as vital business development skills seems to have done the trick.”

Dunfermline played host to eight events during Fife Business Week. Sessions on profit improvement, DIY marketing, lean management, staying focused on business goals, ISO 9001 and social media, were run by Condies Chartered Accountants, the Liberty Business Centre, Scottish Quality Management Centre, Business Gateway Fife, and the Scottish Manufacturing Advisory Service with Fife Council.

In East Fife, Methil hosted a “Cash for Carbon” workshop in the town’s Hydrogen Office to discover how a new programme has already identified cost savings of £1.2 million.

Aimed at SMEs, attendees met staff from Carbon Trust Scotland and Green Business Fife to hear more about how they can get advice and support.

Dr Ewan Chirnside, Director of the Knowledge Transfer Centre at the University of St Andrews, and his team of academics from the university showcased the range of research undertaken in high-tech enterprise, technologies in medicine and life sciences.’

Jointly hosted by the University of St Andrews Fife Council Economic Development, Dr Chirnside said:

“We have a wide range of expertise and a strong track record of working with businesses to help them develop new products and services and a competitive market position. The presentations at the event demonstrated the scope of work we can undertake and the significant expertise here in Fife.”

Two of Fife’s prominent businesses, Morton of Pitmilly and D&G Autocare, shared their experiences of overcoming barriers to find success.

Morton of Pitmilly is an award-winning tourism business offering luxury selfcatering accommodation. The company has constantly innovated to retain regular visitors and attract new ones, offering additional facilities like a swimming pool, gym, wifi and high quality frozen meals from COOK food. It has been awarded a Certificate of Excellence

by Trip Advisor this year.

D&G Autocare has garages throughout Fife and central Scotland to provide customers with competitive deals on MOTs, tyres, exhausts, brakes, servicing, suspensions, clutches and garage repairs, all under one roof. Despite a high profile court case with the fashion giants Dolce and Gabbana – also sometimes known as D&G – the company came out on top.

news in brief

 New indoor market for Cupar Cupar Indoor Market has opened in the town’s Front Lebanon.

Open seven days a week, the market attracts a range of local businesses. Louise Seymour of the market’s management team said: “An indoor market will bring people in from the outside which will consequently enhance and multiply the amount of customers for the town itself.”

 Havelock narrows pre-tax losses

Ann Camus, manager of the Fife Tourism Partnership and John Parker chair of the Fife Tourism Partnership.

George Sneddon, Interim Operations Manager at Business Gateway Fife, said: “Hearing first-hand how businesses have overcome barriers to find success is always inspiring for other companies. Both of our speakers from Morton of Pitmilly and D&G Autocare had very interesting stories to tell and the importance of excellent customer service shone through.”

Fife tourism was a topical theme with around 30 tourism businesses attending the launch of the Destination Fife website, set up to attract more business tourism such as conferences and major events to the region.

The Open Day event at Balgeddie House Hotel also included advisers from the Fife Tourism Partnership explaining how they can help businesses. Along with representatives from Business Gateway, social media experts talked about dealing with twitter, facebook and the all-important Trip Advisor and businesses met the Local Tourism Associations.

Tourism is a major player in the Fife economy and a recent survey shows that 77% of local businesses are adopting new ways to retain and attract visitors from all over the world.

Chair of the Fife Tourism Partnership which represents local tourism operators, John Parker of Morton of Pitmilly, said: “Tourism is a major part of the Fife economy and it was great to have this event during Fife Business Week. Our recent tourism survey gives us a clear picture of some challenges faced by tourism businesses in Fife.

“More positively, however, the findings also showed how popular Fife is with visitors from overseas with guests coming from Europe, Scandanavia, North America, Australia and Japan with 26% reporting an increase in repeat custom this year.”

Councillor Kay Carrington, Fife Council’s Executive Member for Business, Enterprise, Economy and Planning, said: “Fife Business Week highlights the many advantages Fife offers for businesses – high calibre staff, excellent infrastructure links and acknowledged centres of excellence in many sectors. This year’s programme of events proved popular and stimulated discussion, sharing of ideas and best practice as well as opening up networks and business opportunities.”

Dalgety Bay-based shop fitting and educational interiors group Havelock’s pre-tax losses narrowed in the first half of 2012 as turnover increased by 20%.

The company, which employs 500 people in the area, posted a pretax loss of £1.5m – compared to a £2.5m loss for the same period in 2011.

 Wemyss Malts’ new product Wemyss Malts has launched a new 15-year-old Scotch called Lord Elcho. The whisky is named after its founder’s 18th century ancestor who was a supporter of Bonnie Prince Charlie. It is the second product to use the business’ family history for a name – its Darnley’s View product commemorates the meeting of Mary Queen of Scots and Lord Darnley at the family seat of Wemyss Castle in 1565.

 Boston office for travel firm Ahead of its first birthday, Dunfermline-based Equilibrium Travel Management announced it was opening a new office in Boston. It recently opened another office in Lintmill, North-east Scotland.

25

Events Diary

26

EVENT TITLE

VENUE

DATE

TIME

COST

CONTACT

Marketing Your Business

Dunfermline Business Centre, Izatt Avenue, Dunfermline

8 January

9.30 –12.30

Free

To book www.bgateway.com/events or call 01592 858333

Advertising and Promotion

Dunfermline Business Centre, Izatt Avenue, Dunfermline

15 January

9.30 –12.30

Free

To book www.bgateway.com/events or call 01592 858333

Tourism Workshop – Using Other People’s Marketing to Fill Your Beds

Kingdom House, Saltire Centre, Glenrothes

15 January

10 – 2

Free

To book call 01592 858333 or email success@bgfife.co.uk

Basic Book-keeping

Kingdom House, Saltire Centre, Glenrothes

16 January

9.30–12.30

Free

To book www.bgateway.com/events or call 01592 858333

Get Real Results from Your Website

Dunfermline Business Centre, Izatt Avenue, Dunfermline

16 January

9.30 – 12.30

Free

To book www.bgateway.com/events or call 01592 858333

PR on a Shoestring

Dunfermline Business Centre, Izatt Avenue, Dunfermline

17 January

9.30 –12.30

Free

To book www.bgateway.com/events or call 01592 858333

Newly Self Employed – The Basics

Kingdom House, Saltire Centre, Glenrothes

18 January

9.30–12.30

Free

To book www.bgateway.com/events or call 01592 858333

Mastering Selling Skills

Dunfermline Business Centre, Izatt Avenue, Dunfermline

22 January

9.30 –12.30

Free

To book www.bgateway.com/events or call 01592 858333

Improve Your Search Engine Ranking

Dunfermline Business Centre, Izatt Avenue, Dunfermline

23 January

9.30 – 12.30

Free

To book www.bgateway.com/events or call 01592 858333

Fife Economy Partnership/ Fife Chamber –Networking Lunch – Nora Senior

The Bay Hotel, Kinghorn

23 January

12–2

Members £15 + VAT Non– members £30 + VAT

Book online now at www.fifechamber. co.uk/events or contact Kelly Lister kellylister@fifechamber.co.uk

Business Expenses & Capital Allowances for the Self Employed

Kingdom House, Saltire Centre, Glenrothes

25 January

9.30–12.30

Free

To book www.bgateway.com/events or call 01592 858333

Funding the Business

Kingdom House, Saltire Centre, Glenrothes

29 January

9.30–12.30

Free

To book www.bgateway.com/events or call 01592 858333

Tourism Workshop – Basic Business Graphics

Elmwood House, Carslogie Road, Cupar

29 January

9–5

Free

To book call 01592 858333 or email success@bgfife.co.uk

Fife Chamber – Member to Member Networking Event

Evans Business Centre, John Smith Business Centre

29 January

5.30/6– 7.30

Member rate £10+VAT

Book online now at www.fifechamber. co.uk/events or contact Kelly Lister kellylister@fifechamber.co.uk

Trading Online

Dunfermline Business Centre, Izatt Avenue, Dunfermline

30 January

9.30 – 12.30

Free

To book www.bgateway.com/events or call 01592 858333

WordPress

Dunfermline Business Centre, Izatt Avenue, Dunfermline

6 February

9.30 – 12.30

Free

To book www.bgateway.com/events or call 01592 858333

Fife Economy Partnership/ Fife Chamber – Joint Speed Networking Event with Perth and Dundee Chamber

Carnegie Conference Centre, Dunfermline

6 February

8–11

Member rate £25+VAT

Book online now at www.fifechamber. co.uk/events or contact Kelly Lister kellylister@fifechamber.co.uk

Basic Book–keeping

Dunfermline Business Centre, Izatt Avenue, Dunfermline

12 February

1.30 – 4.30

Free

To book www.bgateway.com/events or call 01592 858333

Social Media

Kingdom House, Saltire Centre, Glenrothes

19 February

9.30 – 12.30

Free

To book www.bgateway.com/events or call 01592 858333

Tourism Workshop – Advanced Social Media

Elmwood House, Carslogie Road, Cupar

19 February

9–5

Free

To book call 01592 858333 or email success@bgfife.co.uk

Fife Chamber – Networking Lunch – Sir Brian Souter

Balbirnie House Hotel,Markinch

20 February

12 –2

Member Rate £20+VAT Non Member £30+VAT

Book online now at www.fifechamber. co.uk/events or contact Kelly Lister kellylister@fifechamber.co.uk

Financial Management

Kingdom House, Saltire Centre, Glenrothes

26 February

9.30–12.30

Free

To book www.bgateway.com/events or call 01592 858333

Glenrothes based Engineering Company Itasco Precision Ltd picked up the Best Performing Business Award (over 50 employees) at the Fife Business Awards.

Reflecting on the success and growth of the company over the last seven years both acknowledged “The introduction of state of the art Weld Cladding Facilities enabled the company to stand out from other small to medium engineering firms giving them a strong competitive edge. Turnover has grown steadily year on year from £1M in year one to exceeding the £6.1M set for this year.”

Company Directors Russell Davies and Jim Mullen, said: “We were delighted to pick up this award. It certainly means a lot to everyone within the company. It’s also good for manufacturing in Fife to see so many local engineering companies winning. Out of all the awards Itasco have received over the last seven years, and there have been several now, this particular one gives us most satisfaction. It was very much a team effort where every Itasco employee contributed to our success. We also wish to acknowledge the significant contribution made by all our customers and vendors, without whom, the achievement of this award would not have been possible”.

services

We have an exceptionally strong order book and we’re continuing to go from strength to strength. Investment in new machinery and technology has helped establish Itasco firmly at the forefront of its market sector. We have created and established a truly international customer base with major clients in Denmark, France, Brazil, USA and England.

Over 90% of our turnover is exported out with Scotland.

Itasco’s success has been built on always being focused on its customers, providing quality work and delivering on time.

We also have an excellent and extremely knowledgeable workforce. We had 12 employees at the start and now we’ve got 64 on the books, but we’re not too big and haven’t lost the personal touch. We are still growing however, and are currently looking to recruit an additional CNC programmer and additional experienced Weld Cladding Operators.

Itasco Precision provide a wide range of specialist engineering services. These include:

• CNC Turning • CNC Machining • Welding • Heat Treatment • NDE

Advertising Feature

• Quality Assurance Itasco Precision Limited, 18 Faraday Road, Southfield Industrial Estate, Glenrothes, Fife KY6 2RU

www.itasco.co.uk

E-mail. - contact@itasco.co.uk Tel. + 44 (0)1592 771285 Fax. +44 (0)1592 775164

Want to take your business to the next level?

Need access to funding?

We can help.

Business Gateway Fife helps many companies access funding to support new opportunities, create new jobs and develop their business. Our team of Business Advisers can guide you through the options from Fife Investment Fund, Expert Help and the East of Scotland Investment Fund.

The Fife Investment Fund helps businesses with fewer than 50 employees in manufacturing, business to business service or tourism with up to ÂŁ5,000 financial assistance to assist a development project that otherwise could not go ahead and will benefit the local economy.

Expert Help can help businesses to access specialist support to help sustain and develop their business in a particular area of expertise. Support can be used towards marketing, sales, PR human resources, process development, quality or financial areas.

The East of Scotland Investment Fund provides loans to new and growing businesses in the east of Scotland. Loans of up to ÂŁ50,000 are available to all businesses, with a five year maximum repayment period. For more details on loans, the interest rates and the criteria for application visit www.eastscotinvest.co.uk Get in touch with a Business Adviser to discuss your funding options.

Call 01592 858333 or email success@bgfife.co.uk

0845 609 6611 www.bgateway.com

Business Gateway services are delivered by Local Authorities, Scottish Enterprise and Scottish Government with the support of associated partner organisations. Maximum call charge from BT landline is 3p a minute.