Partner Overview
The Challenge
The world you know is changing. The cloud is your new data center, the internet is your new network, and Software-as-a-Service (SaaS) is your new application stack. While these solutions deliver the flexibility and agility the modern enterprise craves, the resulting ecosystem of external dependencies and third-party services creates significant operational blind spots for IT.
Impact of Insufficient Cloud Visibility
Costly and Prolonged Outages and Failures
Lost Employee Productivity
Wasted IT Resources
Lost Revenue and Higher Customer Churn
Brand and Reputation Impact, Lower NPS
Strained and Ineffective Vendor Relationships
Loss of Innovation with Top Technical Talent Consumed by Troubleshooting
Loss of Provider Accountability and SLA Enforcement
Costly Rollbacks of Failed Cloud and WAN Migration Projects
DSITECH.COM
1,295
Average number of cloud services used by an enterprise1
The Solution
You need monitoring and visibility that go beyond narrowly focused network and application performance management capabilities to deliver digital experiences in today’s dynamic world.
Cisco ThousandEyes provides digital experience monitoring that empowers you to monitor and manage all the cloud-based and internet-centric environments that your customers and employees depend on.
78%
Number of organizations planning to host more than 40% of their workload in the cloud2
$4.45M
Average cost of a data breach3
What is ThousandEyes?
ThousandEyes delivers real-time, continuous monitoring to enhance your understanding of how customers and employees interact with critical applications and services across various networks - from traditional setups to SD-WAN, Internet, and cloud providers. It enables your IT team to effectively see beyond the edge of your corporate network to manage networks and dependencies outside their direct control.
1 Zippia; 25 Amazing Cloud Adoption Statistics; zippia.com/advice/cloud-adoption-statistics
2 Cisco; 2023 Global Networking Trends Report; cisco.com/c/en/us/solutions/enterprise-networks/xa-09-2023-networking-report.html
3 Help Net Security; Average Cost of a Data Breach;
helpnetsecurity.com/2023/07/24/ibm-cost-data-breach-report-2023
Why ThousandEyes?
ThousandEyes helps you see every digital experience - no matter what digital services you offer or which cloud apps you use for your business. By measuring performance and delivering deep insights, they empower IT teams to understand how their customers and employees reach and experience critical apps and services across private, SD-WAN, Internet, and cloud provider networks.
Key Benefits
9 Revenue assurance from faster resolution of disruptive incidents and outages impacting operations
9 Reduce customer churn and increase satisfaction through improved digital experiences
9 Engage employees and make them more effective with better application experiences
9 Hold service providers accountable to their SLAs to eliminate disruptions to your operations Visibility from Everywhere that Matters
Hosting / SaaS Provider ISP CDN Internet Enterprise Data Center Branch Offices & Remote Users
How ThousandEyes Works
in three easy steps
1
2
ThousandEyes collects billions of performance measurements from pre-deployed global vantage points in the cloud and across the internet, as well as from vantage points with your enterprise WAN and end-user devices.
They correlate this data from every user to every application to every network dependency to accelerate insights useful for IT operations.
3
Operations and application teams can use ThousandEyes actionable intelligence to produce faster issue resolution internally or externally with service providers.
Cross-Correlated Visibility in a Single View
See all the layers that make up your service delivery in a single view. The ThousandEyes patented cross-correlation algorithms and interactive visuals make it easy for you to isolate problems, take action, and resolve issues faster.
application performance
network path visualization service availability bgp visualization
end user performance synthetic transactions
end-to-end network metrics
internet insights
One Platform, Many Use Cases
9
9
Cisco + ThousandEyes Integrations
ThousandEyes’ integrations with Cisco solutions are essential to successful digital transformation and complement your existing solutions, bringing powerful visibility to every dependency that impacts the user experience across the IT ecosystem.
AppDynamics: Merge network assurance with advanced Application Performance Monitoring (APM).
Catalyst 9000: Get immediate insight into the digital experience of users connecting to any application over any network.
Cisco RoomOS: Get powerful insight into meeting room connectivity, without the need to install and maintain additional software/equipment.
Meraki MX: Gain clear insights into end-to-end network paths, elevate app experience, actively monitor global Internet health, and pinpoint performance issues.
SD-Wan: Measure and proactively monitor overlay and SaaS app performance.
Secure Access: Discover vital insights into endpoint health, network stability, and SaaS application performance.
Webex: Get end-to-end visibility between user locations and conferencing services to understand and optimize performance before it impacts users.
DSITECH.COM
Customer Digital Experience 9 BGP monitoring performance 9 DNS and CDN monitoring 9 Website performance 9 SD-WAN readiness, assurance, optimization 9 SASE performance monitoring 9 Remote workforce service assurance 9 Campus service assurance Enterprise Digital Experience Cloud Migration & SaaS Adoption
Microsoft 365, Webex, Salesforce Monitoring
AWS, Azure, GCP benchmarking
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Hybrid and
monitoring
multicloud
As a trusted advisor and service provider for commercial companies, federal agencies, state and local governments, and all levels of educational institutions, DSI Tech has a deep understanding of the unique requirements of the buying, procurement, and implementation processes. We have nationwide contracts and streamline our involvement by providing you with a single point of contact for the entire project lifecycle and beyond.
transparent
to work with one company for all it needs
Your trusted advisor for all IT needs Audio/Video Cloud & Data Center Collaboration & Hybrid Work Internet of Things (IoT) Networking Security Wireless personalized experiences
processes easy
Complete
Solutions & Services
Built for Your Business
IT
Take advantage of quality products and services implemented by our certified expert engineers. Our broad portfolio includes solutions like ThousandEyes by Cisco to address a variety of IT challenges.
Did You Know?
Managed Services:
Reduce IT costs up to 45% 4
Increase operational efficiency up to 65% 5
Expected to grow 32% over the next five years 6
Managed Services Enhance Your Team’s Expertise and Capabilities
Supplement or outsource your IT team with remote monitoring and management that you can trust.
Managed Network and Security Services: 24x7x365 monitoring and management from our Network Operations Center (NOC) and Security Operations Center (SOC), so you can focus on driving business outcomes.
Managed VoIP (Hosted Voice): Hosting and telephony management to reduce potentially expensive VoIP equipment costs and staff involvement.
Managed Collaboration: Training, preparation, and management of collaboration products so you can work together freely with greater peace of mind.
Managed Wireless: Wireless network and security infrastructure management, including analytics into usage behavior.
4,5,6 Mordor Intelligence; Managed Services Market Size & Share Analysis – Growth Trends & Forecasts (2023-2028) https://www. mordorintelligence.com/industry-reports/global-managed-services-market-industry
DSI Tech Customer Success Program
We Put You on the Path to Success
Work with our dedicated Customer Success Managers to increase your technology ROI with post-implementation product training and adoption support.
Build a Success Plan
Our team will organize all aspects of the Success Plan including business objectives, strategic initiatives, products, services, and adoption plans.
Provide Proactive Care
Our team will prevent lapses in miscommunication or delays in services by tracking project milestones and initiating action.
Advocate on Your Behalf
Our team will advocate for you, providing internal support with account teams and external support with manufacturers.
Assist with Product Adoption
Our team will provide important product information, recommend services for you to utilize, and be a liaison for account teams, engineers, and OEMs.
How Can We Help?
Schedule a free evaluation of your current IT set-up to see how DSI Tech can help:
