HCS Highlights | Winter 2019
REGIONAL UPDATES UPDATES FROM REGION 1 We have a lot of great things happening in our region! One exciting thing is the Assistive Technology Pilot being led by Elizabeth Adams, HQ Outcome Improvement Specialist. We have 20 In-home/Residential Case Managers in our Spokane office participating. Our partners in this pilot are 20 Case Managers from Aging and Long Term Care Eastern Washington, Georgia Institute of Technology, Washington Assistive Technology Act Program and HQ ALTSA/HCS leadership.
Tami Rucker Region 1 Regional Administrator
The intent of this pilot is to determine if Assistive Technology services are needed/desired by at least a segment of the client population, identify barriers to services usage, develop strategies to address these barriers, develop methods for engaging staff to use services and develop strategies to communicate service options directly to clients. Stay tuned for the report out as the pilot will end December 2019.
UPDATES FROM REGION 2 I am proud of Region 2 staff. They work hard and live up to the expectations of transforming lives. My Public Benefits Specialist (PBS) staff are truly rocking financial by continuing to get high praise for having valid delay reason codes entered on every pending application that is over 45 days old. Kudos to them. PBS’s continue to be understaffed but it has not deterred them from doing great work and meeting expectations.
Sonya Sanders Region 2 Regional Administrator
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Region 2 has had several nursing home closures as well. The nursing home groups have pulled together to relocate clients to appropriate settings. No matter the challenge, Region 2 employees will pull together. I can’t ask for anything more.
