MISSION ROCK CATERING POLICIES
PLEASE HAVE THE FOLLOWING INFORMATION WHEN PLACING AN ORDER:
• Date
• Start Time
• End Time
• Location (please include 30 minutes before and after when reserving a room to allow for set-up/clean-up)
• Guest Count
• Type of event (ex: happy hour, breakfast, etc.)
• Team Name
• Credit card payment information
• Executive approval required for any orders requesting beer and wine
The Catering Team will respond to all requests within 24 hours of the business day.
MENUS
Visit bavterracecafe.catertrax.com to view our menu. Looking for something custom? Specialty curated menus can be accommodated to fit your vision.
CATERING LOCATIONS
We support onsite events. All event spaces must be booked before you submit your catering request. Due to possible changes necessitated by weather, all events booked for outdoor spaces must also book an indoor secondary location as back-up.
MINIMUMS
10-person minimums are required for all Bon Appétit events. There is a $200 minimum per catering order. Orders under $200 will incur a $50 service charge.
CATERING HOURS
Monday – Friday, 7:00 a.m. – 5:00 p.m. (excluding holidays). Feel free to contact Catering Manager, Danny Peccorini at danny.peccorini@cafebonappetit.com for any requests outside of these hours.
LEAD TIME
Orders must be placed at least 72 hours (3 business days) in advance of the event. A 48-hour notice for parties is subject to kitchen availability. Please note: for larger parties over 50 people, we require a notice of 7 business days.
BANQUET EVENT ORDER (BEO)
When you have finalized your menu choices, the Catering Team will send you a BEO with food, time, date, and room information. When the requestor approves the BEO, your event will be confirmed by the Catering Team.
HOST DUTIES
The requestor is responsible for the event. Please let us know who your POC will be. The Catering Team will inform you of any table needs for food and beverage setup, etc. Please supply a copy of your work order or diagram to the catering office. All equipment needs to be secured by placing a work order with Visa Facilities. Work orders are the responsibility of the POC. All tables need to be delivered and setup at least 2 hours prior to event start time.
STAFFING
In-house catering staff will provide all the on-site food and beverage services. This includes the preparation, delivery, and service of the event's menu. All events include delivery, set-up, and clean-up service.
Depending on the size and scope of the event, additional event staff may be required at an additional cost.
CONFIRMATIONS
Headcount needs to be confirmed upon booking the event. The Catering Team will plan and purchase for this count. You will be billed for the guaranteed number or the actual number of guests, whichever is greater. If a guaranteed number is not provided by the due date, your last estimate will be used as your guarantee.
It is the responsibility of the person booking the event to verify that all information on the catering sales order is correct and to contact the Catering Team if any changes need to be made.
FOOD REMOVAL & EQUIPMENT POLICY
Food that can be donated, will be donated. Food that has been put out for service will be composted. For health and safety reasons, we cannot provide guests with boxes or vessels for packing food to go.
Our full-service catering service includes all necessary catering equipment (platters, warmers, serving utensils, beverage tubs, menu signage, etc). This equipment is removed at stated event end-time. Note: this equipment cannot be loaned out for other use.
CANCELLATIONS
A 24-hour cancellation notice is required for parties of 50 people or less. A 48-hour cancellation notice is required for larger events. Cancellations less than the required notice will be charged the total cost incurred of the event.