Professional Distributor – June 2025

ATLAS AUTOMOTIVE EQUIPMENT

The Atlas® Auto “SPINS” (Simple Position In Seconds) Auto Body Rotisserie is great for anyone wanting to restore a car or truck body or frame. The rotisserie allows a full 360º of vehicle movement by just turning the crank. When the vehicle is properly mounted and positioned, the Auto “SPINS” allows the operator to have easy access to all parts of the body for welding, sandblasting, or any other work that needs to be done. The two hydraulic rams make it easy to mount and lift the vehicle so that it can be rotated into the proper position.

• Powder Coat Finish

• Heavy Duty Construction

360 DEGREES OF MOVEMENT

AUTO ROTISSERIE

• Adjustable Width, Height, And Centering

• 2 Hydraulic Rams For Greater Height Adjustability

• 6” Diameter, 1 1/2” Wide Polyurethane Swivel Caster Wheels

• Threaded Rod Adjuster Makes Finding Center Of Gravity Easy

DOOR BARS, UNIBODY ADAPTERS, AND OTHER SPECIALTY ADAPTERS ALSO AVAILABLE

ATEHT- ROTI - NEW- FPD

ATEHT- ROTI -ADPT

22 Look, listen, lead: Selling scan tools

You don’t need to memorize numbers or be a former technician to sell scan tools. You just need to listen.

DEPARTMENTS

Brand new products from XTool, GripEdge, Streamlight, and more.

The top requested products from technicians and shop owners, based on pageviews from VehicleServicePros.com.

Taking a closer look at products from Cojali, TOPDON, CanDo, Power Probe, and more.

The LDV team covers some best practices for cleaning and maintaining your tool truck.

Tales from the Road

Gerri Schneider has turned the fact that she's the only woman running a route in her area to her advantage.

Brian Fahlgren helps you build your route for the best possible outcomes.

will help your bottom line.

Distributors share how they get customers to buy from them and not online.

Basile, Mac Tools

Burnout in the workplace

Explaining what burnout is and how to protect yourself against it.

How many of you have ever felt burned out by your job? Maybe your work-life balance is getting trounced by work, or perhaps you feel dread every time you step on the truck. Or maybe you’re wondering what the heck burnout even is?

According to the Mayo Clinic, burnout, specifically job-related burnout, is a type of stress linked to work. This can be caused by a number of factors, such as —

• Feeling either constantly overworked or under-challenged

• Being under time pressure all the time

• Having conflicts with colleagues

• Extreme commitment that results in you neglecting your own needs

Any of this sound like you?

If you’re all shaking your heads, I’m afraid I’ll need to call you on that bluff. I’ve spoken with too many of you over the years who’ve self-identified as workaholics. Now, that’s not to say I’m diagnosing all of you with burnout. Different people handle stress in different ways. Overall, I just want you to be aware of what burnout is, so you can take the proper steps to manage it if you ever feel this way.

If you nodded along with any of the factors listed above, ask yourself these questions.

• Are you feeling physically and/or emotionally exhausted?

• Are you feeling less inter-

ested or more frustrated with your job?

• Are you feeling listless, like it’s hard to concentrate, and are drained of creativity?

These are all symptoms of burnout, and while it would be nice to simply choose not to feel this way, that’s not how mental health works. If you break your leg, you can’t will it better. There are guidelines you have to follow to ensure it heals properly. The same is true for burnout. To fight against burnout, you can try:

• Seeking support: Try reaching out to other distributors, friends, or loved ones for support. Being a distributor, it often feels like it’s just you and your tool truck against the world, but talking with others about how you’re feeling can help make you feel less alone.

• A relaxing activity or exercise: Reduce your stress level by practicing meditation, doing yoga, or going for a walk. Whatever you choose to do, it should be something that you enjoy and that helps clear your mind.

• Looking at your options: Maybe it’s time to drop that one prickly customer, or perhaps you need to enforce a day off for yourself. Things won’t change unless you work to change them.

Try to keep an open mind while thinking about these options, and don’t be afraid to ask for help.

EDITORIAL DIRECTOR Chris Jones 770-625-1526 ChristopherJ@EndeavorB2B.com

EDITOR Emily Markham 920-234-6359 Emily@VehicleServicePros.com

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Printed in the USA. Copyright 2025 Endeavor Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopies, recordings, or any information storage or retrieval system without permission from the publisher. Endeavor Business Media, LLC does not assume and hereby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident, or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions by the authors of said articles.

EMILY MARKHAM EDITOR Emily@

SNEAK PEEK

Welcome to Sneak Peek!

This section features recently introduced automotive tools and equipment. See new products even before automotive technicians read about them in PTEN magazine.

ALLOWS 10 DEGREES OF TILT AND ROTATIONAL MOVEMENT

The CTA Tools 3-pc Universal Wobble Drive Socket Bit Set, No. 9594, is designed for working on fasteners in tight or awkward spaces. It includes 1/4”, 3/8”, and 1/2” square drives, and each bit allows up to 10 degrees of tilt with an additional 10 degrees of rotational movement for enhanced access. A 1/4” hex shank allows quick tool changes, and the 3” long design with magnetic tips helps keep fasteners centered. 

For more information, visit VehicleServicePros.com/55278765

ALLOWS HANDSFREE INTERACTION WITH DATA AND REAL-TIME ASSISTANCE

The Jaltest Diagnostics AR from Cojali USA allows users to interact handsfree with electronic units, technical data, and real-time assistance without interrupting the job at hand or requiring any back-andforth between a computer and a vehicle. The mixed-reality glasses are fully customizable, allowing them to be tailored for repair bays, end-of-line testing, training programs, and more. 

For more information, visit VehicleServicePros.com/55276767

BEAM DISTANCE OF 1,114 METERS

The Streamlight MegaStream HP USB delivers 310,000 candela and a beam distance of 1,114m. The light has a pushbutton tail cap switch with momentary or constant on operation and a USB-C rechargeable design. It is ideal for those who require far-reaching, ultra-bright illumination in a handheld, lightweight format. The MegaStream provides 1,350 lm on high, 470 lm on medium, and 145 lm on low, with run-times of 2 hours, 4 hours, and 15 hours, respectively. It is powered by a 3,500mAh Streamlight SL-B34 lithium-ion battery pack with an onboard safety circuit and constructed from machined aluminum alloy with a Type II MIL-Spec anodized finish for abrasion resistance. The light features an unbreakable glass lens and is IPX7 waterproof to 1m for 30 minutes. 

For more information, visit

ELIMINATES THREAD GALLING

The Shockit Kentucky Kicker 3/8”, 1/2”, 3/4” Driver Master Set , No. LT1940MASTERF, from LTI Tools by Milton includes drivers for 3/8”, 1/2”, and 3/4” drive sockets for a wide range of environments. The set converts an air hammer into a highpowered driver tool that uses hypersonic vibration to prevent thread galling during fastener removal. It comes in a high-density EVA foam tray that secures and organizes the driver pieces. 

For more information, visit VehicleServicePros.com/55243039

END CAP DESIGNED FOR HAMMER STRIKING

The Impact and Out Screwdriver & 7-pc Bit Set , No. 238HWB7PU, from Vessel includes six assorted standard bits and one screw removal only bit (+2,+3, SL6, SL7, TX25, TX30, and +2 screw removal only). One screw removal only bit has wedge shaped blades that bite into damaged screws. This set comes with an end cap designed for hammer striking, a cam mechanism that allows for 12-degree reverse rotation when striking, a hex bolster for applying more torque, and a storage pouch. Made in Japan. 

For more information, visit VehicleServicePros.com/55285306

WITHSTANDS 300 PSI WORKING PRESSURE

The BluBird Heavy Duty Air Hose Reel All-In-One 3/8” x 50’ is a patent-pending, all-in-one hose reel engineered to provide unmatched versatility, convenience, and safety. Designed for durability and efficiency, this reel is perfect for industrial facilities, workshops, or residential spaces. With a robust construction that withstands 300 psi working pressure and temperatures ranging from -50 degrees F to +190 degrees F, it sets a new industry standard. The features include a 180-degree swivel mount for enhanced flexibility, a 5-in-1 coupler for simplified hose connections, and a 1/2” socket wrench for easy assembly and maintenance. 

For more information, visit VehicleServicePros.com/55287726

DESIGNED FOR WORK IN TIGHT SPACES

The 41-pc 1/4” Drive MicroDriver Set , No. KDTGWMBS41, from GEARWRENCH is designed for professionals who need precision, accessibility, and strength in tight spaces. Featuring a 1/4” drive 72-tooth quick-release stubby locking flex slim head ratchet, it provides smooth operation with a 5-degree swing arc for fastener control. The multi-functional adapter head allows easy conversion between a bit driver and ratchet. This set ensures maximum versatility with SAE and metric sockets, 25 bits, a 6” extension, and a square drive to hex shaft adapter. A foam-organized, clear-top storage case keeps tools easily accessible, while an included magnet secures fasteners during work. 

For more information, visit VehicleServicePros.com/55279398

FEATURES A DUAL BLADE DESIGN

The Everyday Carry Folding Clip Lifter with Knife Display, No. MTCCLKN12, from Matco Tools, is available in purple, green, orange, and blue. This 2-in-1 tool features a dual-blade design, combining a pocket clip lifter with a knife to tackle a variety of tasks. The U-shaped stepped tip clip removal blade offers expert access to a wide range of clip sizes. Equipped with a secondary 2” knife blade. The thumb stud knife opening mechanism ensures safe and easy blade deployment and storage. Crafted with a durable aluminum body. 

For more information, visit VehicleServicePros.com/55287106

FEATURES AN 11-SPEED CONTROL DIAL

The 24V Gear-Driven Orbital Polisher, No. FX3331, from FLEX Power Tools, takes on a wide range of polishing jobs — from heavy duty material removal to delicate finishing work. This cordless tool can aggressively remove material; constant speed technology delivers unrelenting power to maintain high RPMs under pressure. Its optimized gear head reduces high-frequency noise and vibration control reduces fatigue. This battery-powered orbital polisher features a lightweight body with an ergonomic grip, an 11-speed control dial, and a variable speed trigger for ultimate control. 

For more information, visit VehicleServicePros.com/55267057

IDEAL FOR DELICATE COMPONENTS

INCLUDES 20’ CORD

The Capri Tools 1/4” Drive Mini Torque Wrench Set is designed for accuracy and measures in both in-lb and Nm, making it ideal for working on delicate components and critical fasteners in automotive, motorcycle, and small equipment applications. Thanks to its small size, it’s also ideal for working in tight spaces. The wrenches include a smooth ratcheting mechanism and an easy-to-read scale that allows users to easily and quickly adjust the settings. 

For more information, visit VehicleServicePros.com/55267063

The Schumacher Electric 12A Level 1 Portable EV Charger, No. SEV1670, provides up to 12A of charging power using a standard NEMA 5-15 120V AC household outlet and includes a universal J1772 connector that makes it compatible with a wide range of electric vehicles. The SEV1670 features a 20’ cord and ergonomic design for optimal use. The main housing has an IP66 rating, and the charging gun includes a rubber cover for water and dirt protection. Builtin LED indicators allow for easy monitoring of the charge status. The SEV1670 offers protection against leakage, undervoltage, overvoltage, overcurrent, overtemperature, ground faults, and relay faults. 

For more information, visit VehicleServicePros.com/55288414

OFFERS OVER 30 HOURS OF BATTERY LIFE

The R134A & R1234YF Smart Manifold Gauge Set from Mastercool features a 4.3” color touchscreen for easy viewing of pressure and temperature readings, an automatic shut-off to save battery life, and unit conversions between pounds, ounces, kilograms, and milliliters. It offers extensive pressure readings in psi, bar, MPa, kg/cm2, and kPa for versatility, while the built-in refrigerant database provides factory-recommended capacities for precise recharging. The long-lasting rechargeable lithium battery offers over 30 hours of use and USB-C charging. 

For more information, visit VehicleServicePros.com/55278197

FEATURES DIRECT ACCESS TO DIRECT-HIT DATABASE

The XTool Prodigy scan tool offers a 13.3” touchscreen, Android 10.0, dual Wi-Fi modules, a 9600mAh long-lasting battery, and DoIP/CANFD advanced communication protocols. It features fast diagnostics, 42 reset and relearn functions, ADAS calibration, seamless ECU programming, topology mapping, and enhanced diagnostic reports for electric, gasoline, diesel, and hybrid vehicles. It also includes Identifix’s DirectHit database built into the tool, allowing users to access factory OE manuals, millions of Confirmed Fixes, and more from the tool. 

For more information, visit VehicleServicePros.com/55289221

FEATURES DOT RECORDING

FEATURES SPRING-LOADED MAGNET FOR LONG BOLTS

The 12-pc 3/8” Drive Metric Deep Magnetic Impact Socket Set from Mac Tools includes sizes 8-19mm and is ideal for work in tight areas. The magnetic feature holds new or extracted nuts and bolts, and the spring-loaded magnet allows for use on long bolts. 

For more information, visit VehicleServicePros.com/55235356

IDEAL FOR FINISH SANDING

The RGX Pro 332 Cordless Sander with 3/32” Offset from Evergrade is ideal for body shop professionals, offering the power and performance of a pneumatic tool without requiring an air line, according to Evergrade. The RGX Pro 332 produces low noise and vibration levels, and it is balanced for optimal user control. It weighs 2.65 lbs and can provide speeds of up to 10,000 rpm. The 3/32” offset is ideal for finish sanding. 

For more information, visit

ADJUSTABLE WORKING HEIGHT OF 45”-70”

The TP58 TPMS Diagnostic Tool from TOPDON allows users to activate, read, diagnose, and service all major OEM and aftermarket sensor brands. Technicians can access sensor IDs, temperature, battery status, and more. Compatible with 100 percent of OEM sensor diagnostics and 90 percent OBD-II coverage. Additional features include: fast, intuitive touchscreen interface; Wi-Fi connectivity for automatic updates; OBD-II relearn and TPMS DTC reading; custom placard adjustments; ECU unlocking for Toyota and Tesla BLE support; 5 years of free software updates; DOT recording and tire tread depth measurement support; make, model, and year lookup via VIN barcode scan; and optional tire tread depth gauge. 

For more information, visit VehicleServicePros.com/55288706

The K-Tool International 18-Gallon Metal Oil Drain, No. KTI74552HD, is a mobile waste container and drain tank that’s air-pressurized. The drain comes with an 8” discharge hose with a shut-off valve, as well as a fluid level gauge and air pressure valve. It has an adjustable working height ranging between 45” and 70”, and the drain has two 6” fixed axle wheels and two swivel casters for easy maneuvering.  For more information, visit VehicleServicePros.com/55269390

TEAR-RESISTANT LAYERED DESIGN FOR DAILY WEAR

The FREEFLEX Nylon Webbing 1.5” Belt from Milwaukee Tool features built-in stretch that doesn’t lose shape. The belt includes a custom no-slip friction buckle and uses a tear-resistant layered design for security and longevity. It is available in sizes S-XL, which can accommodate men’s pants sizes 28-42 and women’s pants sizes 4-18. 

For more information, visit VehicleServicePros.com/55277924

AVAILABLE IN M, L, XL, 2XL

The Vibe Glow Bones Mechanic Gloves from Cornwell Tools are available in medium, large, XL, and 2XL. The breathable mesh top helps to ventilate and keep air flowing through the top of the glove. These gloves glow in the dark and feature fourway fourchettes, an EVA-padded palm to mitigate vibrations and impacts to the palm, touch screen fingertips, a neoprene cuff for unrestricted movement, and a TPR closure to keep the gloves secure. 

For more information, visit VehicleServicePros.com/55285723

INCLUDES 5 PHILIPS, 9 SLOTTED, AND 6 TORX SCREWDRIVERS

INCLUDES BATTERY CABLE CUTTER

The 8-pc Battery Terminal Service Kit, No. 4631, from OTC includes essential tools such as a battery terminal puller, a 3-way battery post cleaner, battery pliers, and various wrenches for both side and top terminals. The kit also features a battery cable cutter and a terminal brush, all neatly organized in a durable blow-molded case for easy transport and accessibility. Ideal for efficient, professional battery maintenance. 

For more information, visit VehicleServicePros.com/55274704

PERFORMS UP TO 5,000 JUMP STARTS

The Start•All Jump•Pack 10,000A from Goodall by Vanair, a Lincoln Electric Company, offers up to 10,000A and 133,200 joules. It can start engines up to 16L and charge personal devices and laptops. The pack has a capacity of 236.8 Wh, offers up to 5,000 jump starts, and has two DC auxiliary power ports, two 2.1A USB ports, and a 12V output port. It features built-in Protect•All safety protections, including reverse polarity, low voltage, short circuit, overheat, over-discharge, over-voltage, and open-clamp protections. The Start•All Jump•Pack includes a one-year warranty. It also comes with a 500 lm LED emergency light, safety strap, 3-in-1 mobile adapter, carabiner, and carrying case. 

For more information, visit VehicleServicePros.com/55249713

The SUNEX Tools Philips, Slotted, and Torx Magnetic 20-pc Screwdriver Set in EVA Foam, No. SUNSXCSDS20, features a comprehensive assortment of screwdrivers with magnetic tips that securely grip fasteners and reduce slippage. Each shaft has laser-etched size markings for quick identification and a matte finish that resists abrasions. It includes Torx sizes T10, T15, T20, T25, T27, and T30 in 4” lengths; slotted sizes 1/4” x 1-1/2”, 3/16” x 3”, 3/16” x 6”, 1/4” x 4”, 1/4” x 6”, 5/32” x 4”, 5/16” x 6”, 1/8” x 3”, and 3/8” x 8”; and Philips sizes 2” x 1-1/2”, 0” x 3”, 1 x 3”, 2” x 4”, and 3” x 6”. The set comes in a foam tray with each size marked for easy organization. 

For more information, visit VehicleServicePros.com/55288044

ERGONOMIC VIBRATIONABSORBING HANDLE

The Ascot Supply 5-lb and 10-lb Tire Bead Breaking Hammers, Nos. 429-10005 and 429-10010, are designed to separate tires from wheel rims effectively and safely. They feature a specially heat-treated head that ensures uniform hardness across all faces, reduces the risk of mushrooming and accidents due to chipping, and extends the life of the hammers. The hammers use an ergonomic, durable handle that absorbs vibrations and reduces user fatigue. The hammer is available in either 5 lb (No. 42910005) or 10 lb (No. 429-10010). 

For more information, visit VehicleServicePros.com/55267687

INTEGRATED NOZZLE GUARD FOR SAFETY

The EXAIR TurboBlast Safety Air Gun with Gate Valve is designed for tough cleaning and blowoff applications. It features an easy-adjust gate valve that allows fine-tuning to meet users’ specific needs on the fly. It has an ergonomic cast aluminum handle with a rugged elastomer grip that’s insulated from heat and cold and resistant to UV and chemicals. It also includes a light touch activation trigger, a “Dead Man’s” grip that turns the air off if the tool is dropped, and an integrated nozzle guard for added safety. 

For more information, visit VehicleServicePros.com/55276859

SANDBLAST TEXTURE CHANNELS AWAY LIQUIDS

The Radians 8-mil Nitrile Diamond Grip Disposable Industrial Grade Glove, No. RWG9608, is constructed with high-quality nitrile that provides durability and eliminates risks associated with natural rubber latex allergies. It features a diamond sandblast texture that maximizes grip and control by channeling away liquids, making it effective in wet, oily, or slippery conditions. The gloves are powder-free for minimal residue and cross-contamination and offer touchscreen compatibility. The gloves are available in sizes S-XXL. 

For more information, visit VehicleServicePros.com/55280861

SPRING-LOADED TO PREVENT JOINT FROM COMING LOOSE

MADE OF DURABLE 3CR13 STAINLESS STEEL

The VIM Tools 9-pc Dual Drive Stubby UJ E-Torx Socket Set - 1/4” x 11mm Drive, No. DDSUJET400, is a dual-drive springloaded universal E-Torx socket set that includes sizes E4-E8, E10, E12, E14, and E16. The sockets are designed to have an ultralow profile when used in an 11mm wrench. The DDSUJET400 offers the clearance of the lowest profile universal sockets with the full flex of regular-length universal sockets. Users can also utilize the normal 1/4” square drive when clearance isn’t an issue. The spring-loaded feature prevents the universal joint from becoming loose, avoiding the need for O-rings or electrical tape. The set is organized on a magnetic rail. 

For more information, visit VehicleServicePros.com/55287045

MADE OF GOAT GRAIN LEATHER

The Veratti Forzatech Mechanics Gloves, No. 71252, from Encon Safety Products, are constructed with goat grain leather for strength and durability. The gloves offer an A5 cut-resistant palm and a high-visibility TPR on the back of the hand with level 2 impact resistance. They also feature a paraaramid liner that provides heat resistance, an ergonomic design for reducing hand fatigue, and bright accents to improve visibility and enhance safety in low-light conditions. 

For more information, visit VehicleServicePros.com/55275224

The Colter Multi-Tool, No. MTC300, from Coast, is made from 3Cr13 stainless steel with a powder-coated aluminum overlay. The Colter features eight tools, including spring-loaded long nose pliers, a 2” blade, a saw blade, a bottle opener, a Phillips screwdriver, a carabiner, and wire cutters. It is backed by Coast’s lifetime warranty. 

For more information, visit VehicleServicePros.com/55271404

50 PERCENT MORE TORQUE ON NEW FASTENERS

The GripEdge Tools 5-pc 3/4” Drive Impact SAE RPT Hex Bit Socket Set, No. IHDS5S, is impact-ready and designed to replace traditional hex tools. The set uses GripEdge’s bidirectional design, which the company says provides up to 50 percent more torque on new fasteners and up to 400 percent more torque on damaged fasteners. The bits are made of CrMo steel, include oversized and laser-etched size markings, and are packed in a foam organizer inside of a plastic hard case. 

For more information, visit

VehicleServicePros.com/55246193

AVAILABLE IN MULTIPLE BLADE SIZES

The Cementex Battery Lid Poppers offer a controlled and secure method for opening battery lids, minimizing the risk of damage to components while providing access for necessary testing and servicing. Available in multiple blade sizes, these tools cater to a variety of battery configurations, ensuring a precise and reliable solution for maintenance tasks. 

For more information, visit VehicleServicePros.com/55289272

MADE OF OIL-HARDENED VANADIUM STEEL

The KNIPEX 8” Long Nose 40-Degree Angled Pliers with Cutter, No. 26 22 200, feature distortion-tolerant, flexible precision tips that are stable even when twisted. The half-round pointed jaws have 61 HRC hardened cutting edges for soft, medium hard, and hard wire, and the tool is made of oil-hardened vanadium steel. The slim long nose is ideal for working in confined areas, and the pliers feature KNIPEXTEND comfort handles. 

For more information, visit VehicleServicePros.com/55289330

FEATURES RANGE OF 2” TO 4”

The Lisle Medium-Duty Brake Caliper Compressor, No. 29700, simultaneously compresses the pistons on quad-piston hydraulic disc brakes found on medium duty trucks and trailers, as well as some dual-piston brake calipers. It features an 11-1/2” long breaker bar for leverage, and it can be used while the caliper is on the vehicle or while hanging free. Its range is 2” to 4”. 

For more information, visit VehicleServicePros.com/55288590

REDUCED SIZE FOR USE IN SMALLER VEHICLES

The Steck Manufacturing LittleEasy Unlocking Tool Kit, No. STC32908-KIT, is a compact and highly portable 30” emergency vehicle access solution built for speed, efficiency, and convenience. Designed for professionals in law enforcement, roadside assistance, and fleet maintenance, the LittleEasy’s reduced size makes it ideal for use in smaller vehicles—from compact imports to pickups and fleet trucks. Its slim form ensures it fits easily behind or under seats, in door pockets, or compact storage compartments. 

For more information, visit VehicleServicePros.com/55288992

AVAILABLE WITH A PADDLE SWITCH OR SLIDE SWITCH

The DeWalt 20V Max Brushless Cordless 4-1/2” Grinders , Nos. DCG407 and DCG408, feature overload protection, mesh screens that help prevent debris from entering internal components, and an efficient brushless motor. The grinders can accommodate 4-1/2” wheels and include a Type B guard for grinding and a clip-on guard to convert the Type B guard for cutting operations. The grinders are available with a slide switch (No. DCG407) or a paddle switch (No. DCG408). 

For more information, visit VehicleServicePros.com/55269965

REMOVES REAR AXLE RETAINING NUTS ON DODGE RAMS

The Cal-Van Tools 1/2” Drive 12-Pin Rear Axle Hub Nut Socket, No. 83970CV, removes and installs rear axle retaining nuts on Dodge Ram HD trucks. It fits rear hubs on Ram 2019 and up, 3500 dual rearwheel trucks and 4500 and 5500 chassis cab trucks. The socket replaces OEM Tool No. 2066600030 and has a 1/2″ female drive for use with ratchets, breaker bars, and torque wrenches. 

For more information, visit

VehicleServicePros.com/55269697

Do YOU stock it?

The following products are among the most requested tools and equipment from recent issues of PD 's sister publication, PTEN. Perhaps you've already received requests about some of these items. Take a closer look at stocking them.

A Includes socket rail for organization

The CTA Tools 6-pc Emergency Lug Nut Remover Set, No. 8856, uses heavy duty patented reverse tapered threads to remove damaged or stripped lug nuts and lug nuts with missing keys. The set includes six different sizes packaged on a socket rail for easy organization and access. The set is compatible with 1/2” drive impact wrenches and features a dedicated 17mm socket for newer applications.

D Lifting pucks for car lifts and jacks

AutoPucks from BendPak are a new line of rubber puck adapters and jack pads designed to provide a secure connection and greater protection when picking up Corvettes, Tesla EVs, and other passenger vehicles using car lifts or floor jacks. Every AutoPuck is crafted from hard 95 Shore rubber, a high-strength material chosen for its resistance to compression and wear. It can withstand heavy loads and impacts to ensure consistent performance over years of use. Each set of four lifting pucks comes in a compact carrying/storage case. Three models are available: Universal Slotted AutoPucks, Corvette AutoPucks, and

Tesla AutoPucks.

For more information, visit VehicleServicePros.com/55142165

For more information, visit VehicleServicePros.com/55267641

A

B

C

B 2- hour run-time on high

The Streamlight MegaStream USB is a compact USB-C rechargeable flashlight. It is designed for professionals and combines 1,800 lm, 26,000 candelas, and a two-hour run-time on high. Measuring just 5.3” long and weighing only 5.4 oz, the MegaStream features three output modes: high (500 lm, 322m beam distance), medium (500 lm, 170m beam distance), and low (150lm, 92m beam distance). The light is powered by a 3,500mAh Streamlight SL-B34 lithium-ion battery pack, which can be charged inside or outside of the flashlight.

For more information, visit VehicleServicePros.com/55262542

C Di splays real-time current readings

The Power Probe PPFUSE Fuse Monitor helps technicians diagnose parasitic draw by measuring current across fuses without removing them. Lights on the back of the PPFUSE indicate if a circuit is active, inactive, or open to identify circuits with a draw quickly, and the digital display shows real-time current readings. The PPFUSE has replaceable tips and can be used on Maxi, Mini, and ATC fuses with a maximum Amp rating of 80A. The tool is USB-C rechargeable and includes a belt clip and a work light. PPFUSE is a perfect diagnostic companion for the Power Probe PPDRAW.

For more information, visit VehicleServicePros.com/55267311

E Connects to smartphone as image generator

The HD Video Borescope, No. 4812-24/4AF, from Hazet, features a 360-degree swiveling probe and is 1m long and 3.9mm thin. The borescope is designed to get into areas otherwise hidden from the user. With a focus range of 5mm to 100mm, this tool can detect damage as small as hairline cracks or grooves. The joystick feature can direct the camera head in any desired direction. With no display unit of its own, the borescope can be connected to a standard smartphone as an image generator and storage unit. The borescope is IP67 waterproof with a temperature operating range of -20 degrees C to 70 degrees C.

For more information, visit VehicleServicePros.com/55249421

F Fe atures 3.2” screen with 240x320 resolution

The Teslong Thermal Imaging Camera, No. TTM260, is a compact and portable device designed for visualizing temperatures ranging from -4 to 752 degrees F. This device detects thermal, or infrared radiation, and translates it into color, helping you see temperature contrast even in poor lighting and without contact. The TTM260 not only assists with locating hot/ cold areas but also has a built-in (Class II) laser rangefinder to measure the distance between the device and any target. Users can capture photos with a short press of the trigger button and videos with a long press.

For more information, visit VehicleServicePros.com/55248142

I Sl its outer sheath of wire loom

The Lisle Corporation Cable Stripping Knife, No. 11410, is a 7” knife designed for slitting the outer sheath of wire loom without damaging inner wires. The sickle-hooked blade is made of highquality stainless steel. A sliding guide block at the tip of the blade helps prevent damage to wires. A double-edged blade and comfortable double-durometer handle allow the tool to cut on the push and pull stroke. The knife can also be used to strip large-diameter cables and comes with a protective cap for safe storage.

For more information, visit VehicleServicePros.com/55264398

HG Programmed thresholds for user safety

The High-Voltage Pack Service Tool, No. xPDC-1K, from Midtronics is a flexible platform with capabilities to meet EV battery specifications. The tool is designed to provide safe and efficient charge and/or discharge of HV packs with control and monitoring to simplify operation. Additional features include an Android interface with on-screen prompts to perform service with minimal input, and two power level variants to match the user’s needs. For more information, visit VehicleServicePros.com/55248154

H Includes 5-year limited warranty

The IQV20 DXS 1/2” Cordless Impact Wrench, No. W7153, from Ingersoll Rand, features the Drive Xchange System with fast-swap, interchangeable drives that allow users to perform multiple jobs with one tool. The W7153 is compact and cordless, making it ideal for working in tight spaces and eliminating the tripping hazard of an air hose. It offers 1,500 ft-lbs of breakaway torque in a 6.1 lb package. It includes a fiveyear limited warranty.

For more information, visit VehicleServicePros.com/55262402

J Fe atures maximum charging rate of 120A

The PRO-LOGIX 12/24V Flashing Power Supply and HD Battery Charger, No. PL6850, from Clore Automotive, provides high current stable power for advanced module reprogramming on late model ICE, hybrid, and electric vehicles. It can properly charge a variety of lead-acid battery types and manage depleted and sulfated batteries. It features an automatic charging mode for easy operation, 120A max charge for speedy fleet service, and precise voltage control in 0.1V increments. It keeps voltage ripple to a minimum and uses rapid load responsive technology to minimize voltage drops to deliver clean power that will not disrupt reprogramming. The PL6850 comes with extra-long 13’ cables to reach all vehicle starting points.

For more information, visit VehicleServicePros.com/55243998

PRODUCT IN FOCUS

COJALI

Jaltest Diagnostics Kit

Performs calibrations, DPF regens, and ECU updates on top brands.

APPLICATION

Cojali’s Jaltest Diagnostics Kit supports technicians through the entire repair process — from routine maintenance to the most advanced diagnostics. With its all-systems coverage and built-in repair information, it helps complete tasks like:

ORIGIN

• Routine checkups: Quickly read and clear fault codes, run full system scans, and generate professional health reports to share with customers — all made easier with the integrated shop management tool, Jaltest GRP.

• Service and maintenance tasks: Reset service intervals, check live data, perform DPF regenerations, DEF system checks, and test actuators and sensors across various systems.

• Advanced diagnostic and troubleshooting: Identify root causes with stepby-step troubleshooting guides, wiring diagrams, and component testing.

• Dealer-level repairs: Perform calibrations, DPF regens, and ECU updates on brands like Cummins, Detroit Diesel, International, and PACCAR. With functions once limited to OEM tools, your customers keep more work in-house, and you make an easy upsell.

To watch a video demonstration of this product, visit: VehicleServicePros.com/55290027

The idea behind Jaltest came from the struggle with the complexity, cost, and inefficiency of using multiple OEM tools that technicians and shop owners faced. Jaltest was developed to solve this problem by offering a single all-makes solution that brings together diagnostics, repair information, and technician support into one streamlined platform.

SELLING POINTS

• Built to grow with your customers: Start with one coverage module, expand later if needed. Modular licensing and frequent updates keep Jaltest future-proof. That means long-term value and recurring revenue for you through upgrades and renewals.

• Training and live tech support included: Every Jaltest user gets expert onboarding and access to live ASE-certified support.

MANUFACTURING SPECS

Jaltest is developed and manufactured in Spain, where engineers and a dedicated validation team develop and test every new function on real vehicles to ensure reliability and accuracy. The full kit, including the interface, cables, and hard case, is 20” x 15” x 6” and weighs 12 lbs. Everything is designed for durability, portability, and performance.

STORAGE AND DISPLAY

Each kit is shipped inside a form-fitting cardboard box for added protection and efficient storage. The packaging is lightweight and compact, making it easy to stock up and stack. Each box contains one complete unit — diagnostic link V9, cables, and the hard case. For truck placement, Cojali recommends storing units on shelving or in side compartments for quick access.

FEATURES AND BENEFITS

Jaltest connects to commercial vehicles, offhighway machinery, agricultural equipment, material handling systems, and even marine vessels. One interface. One update cycle. One investment. It offers:

• Full system diagnostics

• Step-by-step repair guides, wiring diagrams, and technical procedures that are embedded in the diagnostic software

• Real-time support from experienced technicians with advanced technical support

SUGGESTED RETAIL PRICE

LEDLENSER HF8R Work Headlamp

Patent-pending adaptive light beam technology allows the light to dim and focus automatically.

APPLICATION

The HF8R Work Headlamp from Ledlenser is intended for situations that require additional illumination while ensuring both hands remain consistently engaged.

SELLING POINTS

• The handsfree HF8R Work Headlamp showcases the Ledlenser adaptive light beam technology, setting it apart as a headlamp that eliminates the need for manual adjustments. With the capability to analyze light, temperature, and lamp performance a remarkable 400 times per second, it effortlessly caters to diverse lighting requirements. Seamlessly transitioning between flood, mid, and spotlighting, it ensures hands remain free for work, not for readjusting the headlamp.

• The HF8R Work Headlamp is waterproof and dustproof (IP68) and has a high color rendering index for close-range work, an additional red front light, and various options to mount on a hard hat.

• The headlamp guarantees uninterrupted focus by consistently delivering the necessary lighting to complete the job at hand.

SUGGESTED RETAIL PRICE

FEATURES AND BENEFITS

• Adaptive light beam technology allows for automatic dimming and focusing

• Cooling technology allows for continuous operation without overheating and extended run time

• Ledlenser Connect app allows users to remotely control and personalize features

• Transportation lock prevents light from being turned on accidentally and using battery

• Memory function remembers the light mode and brightness level for the next use

• The front switch provides quick and easy control of individual light functions, while the rotary switch allows users to change between colors while using the light.

• The battery and charge indicator shows how much charge is left and when to power up.

• Additional accessories include a comfort pad, a magnetic charging cable (USB-C), a helmet connecting kit, and a wall mount.

ORIGIN

STORAGE AND DISPLAY

The master carton is 12 pieces and 15.5” by 7.68” by 14.46”.

MANUFACTURING SPECS

The HF8R Work Headlamp has four modes: boost (1600lm up to 690’), high power (900lm up to 650’, 3.5-hour run-time), midpower (300lm up to 325’, 10-hour run-time), low power (20lm up to 80’, 90-hour run-time). The headlamp is made of aluminum alloy and PC, while the headband is elastic and designed to be detachable and washable with a rubberized back.

$139.95 To watch a video demonstration

When people are in need of additional light, headlamps can be a good option when they need to use their hands to handle work or other tasks. However, if technicians are still having to manually adjust the light beam, work ends up getting continuously interrupted. Ledlenser’s designers wanted to change that dynamic and create a truly handsfree headlamp.

Information provided by Ledlenser

CANDO

HD Code III

Provides scan tool functionality on a code reader budget.

APPLICATION

• Quickly scan engines, brakes, and transmissions

• Read and clear codes with full code definitions

• View, graph, and record live data for more accurate diagnostics and repair

• Perform medium to heavy duty DPF Regeneration on Detroit, Cummins, International, Isuzu, Mack/Volvo, Hino/UD, Paccar, and more

SELLING POINTS

• Perform light duty DPF regeneration on GM, Ford, Chrysler, Nissan, and more

• Perform special functions, such as AdBlue reset, transmission clutch adjustments, and service and maintenance resets

FEATURES AND BENEFITS

• A perfect triage tool for quick scanning of the engine, brakes, and transmission on light to heavy duty commercial vehicles and off-highway equipment.

• Use it before bringing out a full scan tool or laptop, which not only cost more but are usually harder to operate and take longer to boot up. By the time a laptop boots up, users of the HD Code III can already be diagnosing and performing regens on a truck.

• The HD Code III is highly portable with its handheld touchscreen platform and wireless Bluetooth VCI.

• The tool covers close to 85 percent of the capabilities needed to diagnose and repair commercial vehicles at a fraction of the price of a full-fledged scan tool.

• The HD Code III targets customers on a budget who need a tool that covers close to 85 percent of what full-fledged scan tools offer. It is as close as one can get to a scan tool at the price of a code reader at $600 MSRP.

• The tool is easy to stock multiples of with its lower price point and small footprint.

• It builds upon the many years of success of the HD Code II, making it very recognizable to those in the commercial vehicle and offhighway equipment industry. Customers who bought the HD Code II will most likely update to the new version, making it an easy sale.

ORIGIN

We were approached over seven years ago by a large logistics company that needed a quick and easy-to-use tool for their front-line technicians. It wanted a tool that could be used to pull codes and perform regens prior to bringing out a full scan tool, and thus, the HD Code II. The HD Code III is the next evolution of our top-selling tool.

STORAGE AND DISPLAY

The item ships in a cardboard box with the handheld device, Bluetooth VCI, cables, and connectors. There is one unit per package. Display alongside other diagnostic scan tools.

MANUFACTURING SPECS

• Handheld 5” touchscreen Android platform

• 2GB RAM, 32GB Storage

• Bluetooth VCI

• 6&9 PIN Cable

• CAT 9 Cable

• The hardware is made in China, with R&D and software development in the U.S.

SUGGESTED RETAIL PRICE

$600

POWER PROBE PPPWM

Can be used with any Power Probe circuit tester to test PWM components.

SELLING POINTS

• Advance the capability of your Power Probe with this tip attachment that allows the power probe to output voltage in pulse width modulated steps of 1 percent and 5 percent increments

APPLICATION

The Power Probe PPPWM can be used to test blower motors, radiator fans, headlight bulbs, starters, fuel pumps, etc., as a component health check or diagnosis.

FEATURES AND BENEFITS

• Eliminates the guesswork when tightening oil filter housing caps, helping prevent leaks and component failure.

• Saves time by reducing the time it normally takes to re-set a normal torque wrench.

• Reduces warranty claims and callbacks from overtightened or damaged filter caps.

• Accuracy of + or - 4 percent gives peace of mind and professional results every time.

• Test PWM components

• Can be used with any Power Probe circuit tester

ORIGIN

This tool originated from the challenges of testing PWM-actuated components without pulling out multiple tools or computers to supply PWM signals. The PWM tip allows the user to supply PWM signals to any power probe circuit tester for an all-in-one solution.

MANUFACTURING SPECS

The PPPWM is made mainly of plastic in Taiwan and features a backlit LCD screen. The tool weighs 0.07 lbs.

STORAGE AND DISPLAY

The tool is shipped in a small cardboard box. There is one PPPWM tip per package. The tool displays best next to Power Probe circuit testers.

PRODUCT IN FOCUS

TOPDON UltraDiag

Essential for automotive locksmiths and technicians handling key programming and immobilizer systems.

APPLICATION

TOPDON’s UltraDiag is ideal for diagnosing issues across various vehicle systems, including engine, transmission, and ABS. Facilitates routine maintenance tasks like oil changes, brake pad replacements, and battery replacements. Essential for automotive locksmiths and technicians handling key programming and immobilizer systems.

FEATURES AND BENEFITS

• Access and diagnose all major vehicle systems, including engine, transmission, ABS, airbags, and TPMS

• Perform functions like PIN reading, key learning, remote control programming, and handling all-keys-lost scenarios for over 40 brands (Asian and domestic)

• Provides real-time solutions, helping technicians resolve issues efficiently

• Equipped with a Bluetooth VCI for wireless diagnostics, enhancing mobility and convenience

• Powered by a 10,000mAh battery, ensuring extended use without frequent recharging

• Professional, clear, detailed PDF all-system scans with picture integration capabilities

• Simple on-the-fly screenshots for easy data acquisition

• Unique screen recording feature that allows voiceover

• Expandable storage via microSD card

To watch a video demonstration of this product, visit: VehicleServicePros.com/55290069

SELLING POINTS

• 2-in-1 functionality: Combines advanced diagnostic capabilities with key programming features, making it a versatile tool for automotive professionals.

• User-friendly interface: Features an 8” touchscreen running on Android 11.0, providing a seamless user experience.

• Comprehensive vehicle coverage: Supports full-system diagnostics for over 70 vehicle brands worldwide.

• 30 maintenance services: Includes essential reset functions such as oil reset, EPB, SAS, BMS, DPF regen, and more.

• Bidirectional control: Allows active tests to determine the integrity of components like fuel injectors, coolant pumps, and windows.

STORAGE AND DISPLAY

One unit per package, comes in a branded carrying case with compartments for cables and the charger. Best displayed with the screen visible or running in demo mode to attract attention on the distributor’s truck.

ORIGIN

The UltraDiag was developed to bridge the gap between basic code readers and high-end diagnostic tools. Recognizing the need for a mid-range tool that o ers both advanced diagnostics and key programming capabilities, TOPDON designed the UltraDiag to meet the demands of modern automotive professionals.

MANUFACTURING SPECS

The UltraDiag features an 8” touchscreen, weighs 1.5 lbs, and is made from a durable plastic housing with a rubberized grip. It’s powered by a 10,000mAh lithium-ion battery and can be connected via a USB-A port, HDMI port, and TF card expansion slot (supports up to 128GB). Compatible with Android 11.0.

$699

sales@topdon.us, call (833)629-4832, or visit TOPDON’s website. SUGGESTED

INDUCTION INNOVATIONS Mini-Ductor Venom HP

Tackles stuck fasteners and components without the risk of collateral damage.

APPLICATION

With the Mini-Ductor Venom HP, you can safely heat metal parts near plastic shields or other components without removing or protecting them, saving you time and hassle from unnecessary R&I procedures. This is great for removing seized components within seconds, such as O2 sensors, exhaust manifold bolts, U-bolts, and seatbelt bolts.

ORIGIN

Tom Gough, who is the owner of Induction Innovations, was a body shop technician for 28 years before he started the company. We originally started with larger collision units, but in 2004, we made a unit that was smaller and more affordable for technicians. This product was designed to help cut down on repair times, allowing techs to achieve a faster turnaround on their repairs.

FEATURES AND BENEFITS

• This tool provides safe, reliable heat exactly where you need it without the collateral damage of a torch expanding metal within seconds.

• The Venom HP is the highest powered Mini-Ductor at 1,800W.

• The patented coil twist lock allows a technician to change coils quickly.

• The Venom HP can reduce labor by as much as 75 percent.

• This product uses powerful eddy currents to heat and expand metal for removal from a vehicle.

• The Venom HP allows technicians to save time on adhesive-bonded, rusted, or stuck fasteners.

STORAGE AND DISPLAY

• This case comes with a hardened carry case and three base coils in the starter pack for the Mini-Ductor Venom HP.

• This item usually will ship from a DC or come in a pack of units when buying multiples in quantities of four.

• We know we are limited to about an 18” space on the truck, and the unit fits perfectly in that space.

• We always recommend having the unit open on the truck. Customers actually getting to see the unit helps greatly, as they know the distributor carries the product.

SELLING POINTS

• The Mini-Ductor Venom HP gives shops a flameless solution for their shop.

• It allows for a good ROI for the distributor as the unit itself provides a great margin and sets them up for consumable sales with the coil kits.

• The Mini-Ductor Venom HP is 100 percent manufactured in the United States with genuine OEM parts.

• The tool reduces the need for expensive consumables.

MANUFACTURING SPECS

We manufacture the Mini-Ductor Venom HP in Elgin, IL. We use high-grade impactresistant plastic for the housing of the internal components of the unit. This unit runs on 110V 18A and runs at 1,800W. This product in total is 6 lbs.

FOR MORE I NFORMATION

Contact Induction Innovations at 847-836-6933.

To watch a video demonstration of this product, visit: VehicleServicePros.com/55290778

Look, listen, lead: SELLING SCAN TOOLS

You don’t need to

memorize

numbers or be a former technician to sell scan tools. You just need to listen.

By Griffin Matis, Associate Editor

Scan tools are now a standard part of most technicians’ toolboxes and a basic requirement for any sort of professional automotive service. They’re frequently one of the most expensive things a technician or shop can invest in, and between a scan tool’s necessity and its price tag, it can be one of the most important things you stock on your truck.

Mac Tools distributor Ted Basile sells diagnostic equipment daily, but full scan tool sales come about every six weeks. He owns three routes in the San Antonio and Central Texas Hill Country, with stops ranging from custom trailer facilities to a handful of small airports and heavy duty facilities. Of course, the majority of his customers are at independent automotive repair shops. Basile has spent the past 18 years with Mac Tools, starting his career as a distributor after his wife’s job took them to Texas.

“More than anything, I got tired of making money for everybody else,” Basile says. “I wanted to do something for me and decided I needed to work for myself. This was one of a couple options I looked at, and I feel it was the right choice.”

SORTING SCAN TOOLS

Scan tools can be roughly placed into two groups: pre-professional and professional scan tools. Pre-professional tools are mostly intended for DIY or at-home setups that will only deal with a handful of vehicles at most, while the professional tools carry the functionality to work on the thousands of vehicles coming in and out of the shop. Professional tools can be further separated by low, middle, and high price points, but separating scan tools by functionality instead of cost can make it easier to understand and sell these tools.

“For a professional scan tool, our main considerations are going to be the vehicle coverage and the capabilities of the special functions and bidirectional functionality,” says Haresh Gobin, vice-president of product and marketing at

After a humble start, Basile now oversees three routes with three trucks.

Photo courtesy of Ted Basile

COVER STORY

XTool. “The more bidirectional functions that you’re able to perform on a wider range of vehicles, the more confident and equipped you are to see whatever drives up to your shop. The cherries on top are going to be the screen size and hardware, but coverage and functionality should be at the top of the list.”

Distributors shouldn’t try to memorize every detail about every model of scan tool – that’s why we publish the Scan Tool Spec Guide – but every customer deserves a distributor who has at least a basic working understanding of the tools they carry.

“I’ll never hand a scanner to a customer unless it’s set up and ready to use,” Basile says. “I’ll get them whatever [tool] they want, but it has to be ready to use, charged, registered, downloaded, whatever that tool needs.”

SELLING IN EVERY SCENARIO

Like any tool, new technicians or apprentices will occasionally need to buy their starter scan tool. However, the real share of sales will come from the journeyman and veteran technicians who already own one or more scan tools.

“It’s paying attention to what they have, what they love about it, and where their frustrations are,” Basile says. “Sometimes they get frustrated because they have something that’s overkill and too complicated for what they do. Other times, they don’t have something that does enough; they need something bigger. Every scenario is different.”

As a distributor, it’s important to remember that every stop is different, too. Take a fresh look at each of your stops and consider their perspective.

A shop with multiple bays can benefit from investing in a standardized set of scan tools, driving productivity up while reducing technicians’ day-to-day frustrations. Your smaller independent

shops may prioritize long-term support or limited-time package deals to defray the investment.

“I have the most success just trying to find out what they’re using over a period of time -- what they like, what they don’t like -- and seizing opportunities when we have promotions or an opportunity to sit with the decision maker and talk about it,” the distributor explains.

By listening to what frustrates your customers about their current scan tool

setup and taking a look at the bigger picture, you can recommend a newer alternative that specifically addresses their concerns or issues, like a decreasing amount of functionality.

“New protocols and security gateways hinder older software and scan tools from connecting,” says Jimmy Singh, TEXA tech support lead. “When shops invest in the latest scan tool providers, they’re investing in vehicle access to increase their repair profits as well as investing in new feature

Basile stocks his trucks based on what customers ask about or what they're struggling with.

Photo courtesy of Ted Basile

efficiencies to empower their technicians to blueprint vehicle repairs faster the first time.”

FINDING SUPPORT

Scan tools are so multifaceted that it can feel impossible to keep track of the updates and new features from every manufacturer, and the truth is that it may just be impossible to do that while still having time to do anything else. It’s also true that there are far better ways to find out exactly what you need to research: ask your customers and take advantage of your resources.

“The biggest thing is staying in tune with your customers,” Basile advises. “We learn more from our customers than any other source. Customer feedback is absolutely number one. Otherwise, it’s the Internet, social media, and Mac’s dedicated diagnostic team.”

Basile oversees three routes in the San Antonio area.

Photo courtesy of Ted Basile

Your resources also include the ones provided by manufacturers. Demonstrations don’t have to start and end with passing a scan tool back and forth, so lead your customers to the resources available to them.

If customers are worried about getting full functionality from their tool, point them to resources like the TEXA EDU training that the company provides with every purchase. If support has been an issue for your customer in the past, prove that you’ve got a solution by reaching out to support with them then and there.

“Many of the mobile dealers and tool distributors will call into our TEXA tech support line to demonstrate how quickly their customers can get access to support and diagnostic assistance,” Singh says.

If a technician is struggling with having to move back and forth to check their computer, then they might be interested in hearing about the Identifix Direct-Hit integration that comes with XTool’s Prodigy and Compass scan tools.

“It just changes the workflow so much since guys trust this database,” XTool’s Gobin says. “A Nissan Altima comes in with 50,000 miles with this

specific code. [The database] is the first thing they’re checking because they don’t want to waste time, and it gives them the fix.”

SPREADSHEETS OF SUBSCRIPTIONS

Just like with most of the things you sell, your commitment to your customer doesn’t end when they walk away with their purchase. Scan tools are no different, thanks to subscriptions and updates. Keeping a copy of the Scan Tool Spec Guide handy can give you a quick and easy way to reference all of the different options available. How a tool handles subscriptions and updates

is just as important as the functionality it brings to the table.

“One key feature is understanding how the updates and subscriptions work,” Basile adds. “Some competitors require you to buy updates for every year missed, but we don’t do that ... if you understand what your competitors are doing and offer solutions to those frustrations, you’ll win them over every time.”

While every manufacturer handles them in a different way, the same fundamentals used to find out your customers’ concerns apply. Once you know what your customers expect, you can provide them with a solution that meets their needs, whether that’s based on monthly costs or free updates. Then it’s just classic customer service.

“You’ve got to support it, service it, and pay attention to when their updates run out. Tell them in 11 months. That’s continued sales,” Basile says. “Keep a spreadsheet, Apple Calendar, Outlook, whatever it is, and remind people. The tool reminds them, but they don’t read it. You have to tell them.”

HEAVY DUTY SERVICE

Servicing heavy duty facilities turned out to be another good choice for Basile, giving him the opportunity to sell some of the higher-end heavy duty scan tools that sell for far more than

The Prodigy features the Direct-Hit database integrated into the tool. Image courtesy of XTool

One of the key features of TEXA's IDC6 software is its frequent and straightforward updates. Photo courtesy of TEXA

their standard counterparts. The same is true for the software and subscriptions technicians need to keep their scan tools working as effectively as possible. One of Basile’s recent sales came from a fleet mechanic who needed very specific functionality. Basile was able to quickly provide a package that solved his customer’s issues while adding a sizeable sale and future subscriptions to his books.

Possibly even more important than the sale was the fact that, after hearing about his customer’s situation, Basile organized a hands-on learning session with one of Mac’s diagnostic teams. A Mac district manager and another customer even joined in on the demonstration, and the group as a whole got a far more engaging and educational experience than if Basile simply passed his original customer a scan tool still in a box. The distributor didn’t need to know the statistics or special functions of every model of scan tool on the market – he simply had to listen to what his customer needed.

CLASSICS

No. 18900 Cat. No. 81100 Cat. No. 27000

No. 23500

Basile is truly proud of the team he's built:

(L to R) Steven Neslon, Ted Basile, Tim Rubenking, and Jim Orr.

Photo courtesy of Ted Basile

Cleaning and maintaining

YOUR TOOL TRUCK

These helpful tips will ensure your truck is ready for the route.

By The LDV Team

LDV has been the leader in tool trucks for over 45 years. Since the beginning, we have been firm believers that a little TLC every now and then will keep your truck in tip top shape. Here, we talk tool truck detailing and component maintenance to ensure your truck is ready to hit the route every week.

Before performing any maintenance on your truck or any of its components, be sure to consult the operational manual for that particular product and follow the manufacturer’s guidelines and recommendations.

THE MACHINERY Heaters

There is nothing worse than being cold! We have assembled some heater maintenance tips for both Webasto and Espar units to help you avoid being left out in the cold when winter rolls around. The most important thing you can do for your heater is

run it regularly, even in the middle of July! Be sure to let the heater run a full startup and shut-down cycle before killing power to the unit. The Webasto thermostat has a programmed reminder to run your heater once every month for 20 minutes to circulate fuel through the system. Espar doesn’t include the reminder, but those heaters should be run, too. Performing this simple task will go a long way to ensuring your heater is ready come the cold winter months. Additionally, be sure to keep the 4” heater outlet free from obstructions during operation. This vent gets extremely hot and can cause a hazard, as well as block air flow. Both units should be serviced annually. The Webasto heater has a fuel filter located on the inlet side of the fuel pump that should be replaced. Espar heaters have two screen filters that need to be replaced. One is a screen filter on the fuel pump, and the other is a screen

filter on the glow-plug (glow-plug screen replacement requires a split 12mm socket).

Finally, remember to keep your fuel level above 1/4 tank. The fuel pickup tubes generally sit at this level to prevent you from running your chassis out of fuel. Keeping the fuel level at 1/4 or higher will prevent the unit from sucking air into the fuel lines.

Liftgate

You should operate your liftgate weekly for safe and smooth operation. Operate the cart stops and know the location of your transition plate. To give your gate a deep cleaning, spray the chains, cart stops, and slider rails with a degreaser, let them sit for 20 minutes, and pressure wash them. Once cleaned, remove the pump cover and lubricate the chains with a lightweight motor oil. Use the same lightweight oil to lubricate the cart stops and slider rails as well. To view

our video on the proper cleaning and lubrication of your liftgate, visit youtu.be/hukNKIDbAOw.

Locks

Believe it or not, your locks need periodic maintenance, too. Use a dry graphite spray with the straw inserted into the door lock mechanism. A couple of short spray bursts are plenty. Don’t use WD-40 or other spray lubricants because they trap dirt. Watch the how-to video here: youtu.be/QY1E55hb7LU.

Batteries

Flooded lead-acid batteries need to be watered regularly. Get into the habit of checking and topping off your batteries at least once a month or more as needed. To water your batteries, make sure they have a full charge — if the batteries are not fully charged before watering, they could boil over during the next charge cycle. Next, remove the caps and fill each cell using distilled water. If you want to simplify this process, look into a battery watering kit. These add-on kits make watering your batteries a snap.

The kits replace the battery cell caps with individual valves. Each cell on each battery connects to a hose that can be used to water the entire battery system by simply squeezing a hand pump. Keeping your battery water level topped off drives peak performance from them long term and will extend the life of your battery system. LDV supplies a watering kit with every truck we sell. To view a how-to video on the proper technique to use our kit, visit youtu.be/hRO40uu8eN4.

Air conditioning

Take the time to perform routine maintenance on your air conditioning system to ensure it works properly when you need it. Cleaning the filter

in the evaporator and the intake of the rooftop A/C units prevents your system from becoming clogged or overworked. We recommend cleaning your filters at least annually. The filters can be cleaned using any mild dish soap and then rinsed with water.

Chassis air tanks

If your truck has air ride suspension, you need to drain the auxiliary air tank on the chassis regularly. The tank should have a valve (some trucks will have pull cords as well). Manually open the valve (or pull the cord) and allow the tank to fully drain. This allows moisture that builds up from condensation to exit the tank, preventing corrosion/rusting of the tank. Do this weekly, unless you live in a high-moisture climate, then you should drain the tanks more often.

THE EXTERIOR

Exterior washes

We recommend washing the exterior of your tool truck bi-weekly, or more frequently if possible. Be sure to hose down the underside as best you can. When washing, remember that a little soap goes a long way; too much can cause premature spotting and corrosion on the body and exterior components. Be sure to check the labels on any cleaning products to ensure they are safe to use on your truck, and follow recommendations regarding dilution.

THE INTERIOR

Sweep the floor

Sometimes, the simplest things are the best. One of the easiest things you can do for your truck is sweep out the interior every day. Rocks, trash, and debris can accumulate on your tool truck’s floor, making it look unsightly.

Clean and maintain your floor

Most tool truck floors can benefit

from some periodic cleaning. A good aerosol APC (all-purpose cleaner), a stiff bristle scrub brush, and some elbow grease can have that floor looking great. If your floor is older and needs to be resealed, we have you covered. We created a how-to video to show the proper procedure (youtu.be/QnBRddkgXWI). This applies to both black dot and vinyl plank flooring.

Wipe down shelves and drawers

Another simple but effective task is daily wipe-downs of your product display shelving and drawers. Aerosol furniture polish and a microfiber towel will tidy things up while not being abrasive on the materials. Consider also cleaning any glass display cases.

Windows

We recommend using a glass cleaner and 0000 steel wool to properly clean your truck’s windows (inside and outside). First, spray some glass cleaner on the window, use the steel wool to remove any contaminants from the glass, and then follow up with a terry cloth or clean paper towel to buff to a shine.

Restock often

The best-looking mobile tool stores are ones that are organized and have a lot of products displayed. Utilize the ceiling lace, promotional shelves, slatwall, and product displays to keep your inventory fresh for your customers. Some tool truck owners do this weekly, while other high-volume owners might have to do this nightly. These tips should help your truck look its best for your customers and operate 100 percent for you. When you show your customers you take pride in your business, they are more likely to shop with you.

SHOW ME YOUR TRUCK

Tailored for tools

Cornwell dealer Gabby Libby’s truck

is a little smaller than most, but she doesn’t let that slow her down.

By Elli Carder, Assistant Editor

If you’re ever visiting Keene, New Hampshire, take a moment to look around the bustle of the city. You might see a 20’ MT 45 Freightliner navigating the tight, historic streets. In the driver’s seat, on the way to her next stop, is Cornwell distributor Gabby Libby.

THE RIGHT TRUCK FOR THE JOB

Around four years ago, at the start of her career, Libby bought her 2002 Freightliner. She worked with Trans Lease for the financing and with Tim Herr as the builder. As far as features go, Libby wasn’t looking for much in particular, but she knew she wanted the truck to have good A/C and heat to fight the fluctuating temperatures of New Hampshire and a fridge to carry drinks and snacks for customers. It was also important that the truck was just the right size to get her down city streets, but still big enough to allow her to carry a good bit of inventory.

Libby stops at a wide variety of places, including dealerships, boat stores, and forestry businesses, so her truck is always fully stocked with the tools and equipment her customers might need.

“I work with all kinds of different people,” Libby says. “Pretty much anyone who uses tools for anything, I go there.”

EVOLVING ORGANIZATION

When it comes to making sure there’s space on the truck, both for inventory and customers to move around comfortably, Libby is always finding ways to organize her product offerings. Whether it’s getting rid of a display, like the air tool rack she removed for additional wall space, or shifting things around in other ways, she’s always looking for new ways to display tools as her business grows.

When customers compliment her truck, she knows she’s doing something right.

“I get compliments on [my organization] quite a bit in comparison to a lot of the other trucks that my customers deal with,” Libby says. “My biggest thing is I try to make everything visible to my customers.”

DESIGNATED SPACES

The technicians Libby deals with aren’t eager to sift through cluttered inventory, so she takes the extra step to keep products visible and put price tags on everything. She finds that

being able to see the tools sparks more interest than just having the box jammed on a shelf might. Customers can easily grab a tool and get a good feel for whether or not they might want to buy it.

Additionally, Libby likes to group certain products to help customers who come onto the truck looking for something to get a specific job done. Electrical equipment is in one area, diagnostics in another, and so on.

The biggest thing, again, is that inventory on Libby’s truck is organized in such a way that everything is visible so that when a customer comes onboard, they can head right for the section they need. It eliminates rummaging and gets the technician off the truck and back to work much faster.

“Knowing where everything is, I can just be like, ‘Yes, on that shelf over there,’ if I’m dealing with multiple people and there’s no problem finding what I’m telling them to look for,” Libby explains.

UTILIZING A SMALLER SPACE

While Libby’s truck is a little narrower than some other distributors’, she doesn’t let it hinder her business.

“I wouldn’t really say it’s been a challenge,” Libby says. “Its hallways are a little more narrow on this [truck] versus other body styles, but shelf-wise, I have a great amount of space. So, I just try to utilize every bit of it.”

By using her shelf space, the floors remain clutter-free, allowing for more technicians to occupy the space at the same time. In addition to eliminating clutter, having the products on shelves puts them at eye-level with technicians, ensuring that they get a full view of all inventory.

Despite its somewhat smaller size, Libby’s truck is perfectly tailored to serve both her and her customers.

Gabby Libby Keene, New Hampshire

Top- With a variety of shops on her route, Libby tries to keep her truck stocked with anything and everything her customers might need. Middle

Left- Libby's workspace is out of the way of customers, offering an ample amount of room for her to work. Bottom Left- Libby's wife, Sarah, helps the distributor keep her customers updated on new products by posting on social media. Bottom Right- The aisleway stays free of clutter, allowing technicians to move about freely and look for what they need.

Photos courtesy of Gabby Libby

How to plan your stops

Breaking down the “when” and the “what” of each shop visit.

By Brian Fahlgren, Contributing Editor

Planning your stops has two components: when and what. The “when” is based on what day, the time of day, and, of course, the most logical order to place the shops on your route. The “what” of planning your stops is based on what your plan of action is when you pull into each stop. This article will cover both components to help you effectively plan for every shop you visit

SURVEY YOUR ROUTE

Starting with the “when,” the easiest way to figure out when you should visit a shop is by surveying your route. Your route should have been surveyed prior to you starting your tool truck. At least, this is true for franchised tool trucks, but not necessarily for independent tool trucks. (It’s a legal matter for franchised tool trucks.) Surveying is the only accurate way to obtain the customer head count and permission to call on the shop. It’s also the best way to find out what days other tool trucks stop, where to park, and details on shop hours and special house rules. Remember, it’s a privilege to be able to call on a shop.

Unfortunately, some dealers forget that. When surveying, I would always tell the owner, “Your shop, your rules. We just need to know what they are.”

I’d explain that the last thing we want to do is jeopardize the privilege of calling on their shop. Some shops have strict rules on what time tool tucks are allowed to stop. It can be a

challenge to accommodate the allowed time stop issue. Sometimes it’s impossible to meet that requirement. You may need to explain that tool dealers have a lot of shops to call on every day, and see if you can work out another time to visit that shop.

Keep in mind, it’s not in the dealer’s interest to become a “professional visitor.” i.e., someone who’s just there to chat about sports or weather and not at the shop acting as a professional salesperson. Dealers need to be aware of the shop’s time. It’s tough to do, but sometimes you have to politely tell your customer, “I’d better get going. I don’t want your boss mad at me for taking too long.”

PLAN AROUND YOUR COMPETITORS

Another consideration for your “when” is when your competition will be visiting your stops. As a district manager, I’d make sure my dealer wasn’t stopping on the same day as another tool truck. It can be overwhelming for both the shop owner and the technicians to have more than one tool truck stopping on the same day. In some areas, it’s impossible to avoid this. The best you can do is visit the stop in the morning if the competition is scheduled to be there in the afternoon.

On a little side note, a good rule has always been to run your route, making right turns from stop to stop in order to avoid crossing roadways. Again, not always possible, but it is

a simple time saver not having to sit at too many intersections just to turn into the next shop.

CREATE YOUR ROUTINE

Moving into the “what” of planning your stops, it’s time to look at creating a routine for your visits. When you arrive at your shops, your routine should be consistent when you drive in every week. Before you go into the shop, go through your mental preshop entry checklist. The first item to check is the route list you printed before you started your day. If you’re not printing a daily route list prior to starting your day, you’re costing yourself money. You have to have the printed list to check customer balances, last payment, customer needs, and the items you have put on a “want list.”

The route sheet should be on a clipboard that you carry in your tote bag when you walk into the shop. Yes, I carried a tote bag, and I was also a distributor way back when they were metal tote trays. Your next consideration should be, what else do you need in your tote bag? You don’t necessarily have to customize the contents to every shop, but if you’ve recently stocked a new item that’s relevant to the body shop you’re about to walk into, make sure to grab that.

Coming back to the “want list,” this is a great sales tool and another way to plan your stops. When you see an item from the “want list”, even if

it’s from months prior, it may help you close a sale today.

For instance, if a customer had mentioned wanting a 5-drawer tool cart a while back, and you’ll be taking one on trade soon, make a note to bring that up in your next conversation with them.

TAKE NOTES

To help plan your “what” for every shop visit, having notes to refer back to can help. I used a planner that I kept on my desk to take detailed notes of the happenings at each stop. I’d make sure to look at the prior week’s notes

on that day before I left the truck. There are just so many moving parts to running a tool truck, you need to keep good notes. Still, having what I thought was a good system, I’d occasionally come back home with a tool that a customer needed that I overlooked because of some other distraction at that shop. Making a note of that can help you fix that error for the next time you see that customer.

PLAN TO HAVE A GOOD DAY

After you’ve got your “when” and your “what” figured out, the last thing you’ll need is a positive mindset. The most

successful dealers I know are the dealers who plan on having a great sales and collection day.

FAHLGREN started in the tool business in 1998. Falhgren has been an employee dealer, franchised dealer, and district manager for two different flags. In 2018, he returned to the driver’s seat of his own tool truck. Providing premium service and his continuous “close to perfect” attitude, he achieved his goal of being a Top 10 dealer for Cornwell Quality Tools. He and his wife of over 44 years recently retired, moving from Oregon to the endless summers of Beverly Hills, Florida.

BRIAN

Photo courtesy of Chris Nelson

DRIVING SALES

Welding & Collision Tools

Welding & Collision Tools

While they may not be an everyday sale, welding and collision tools have an important place in your technicians’ shops. From smoothing out surfaces with a sander, pulling out dents with dent repair kits, or powering up a welder for more intensive jobs, many techs need these tools in their toolbox.

CAPABLE OF MIG, TIG, AND STICK WELDING

MP PRO Welder, No. 415, from Forney Industries, features MIG, TIG, and stick welding capabilities, as well as dual-voltage input and generator compatibility. It includes TruSet technology, which simplifies setup by providing optimal settings based on material type and thickness. It also offers Expert Set and Expert Info technology, which offers user-friendly guidance and insights on the LCD display screen, and the Set and Forget despooler design that ensures consistent wire feed performance. 

For more information, visit VehicleServicePros.com/55246849

COMES WITH 3 NOZZLE ACCESSORIES

The Ingersoll Rand H3111 IQV20 Cordless Heat Gun features two airflow speeds up to 10cfm, variable heat control settings up to 1,022 degrees F, and a dual-speed slide switch. It includes flat, concentrating, and spoon reflector nozzle accessories to direct heat where it’s needed. It has a twist-disconnect nozzle ejector for quick attachment changes without handling hot parts. The H3111 has a lay-flat design for handsfree use, only weighs 1.4 lbs, and is compatible with the company’s IQV20 batteries.  For more information, visit VehicleServicePros.com/55140692

COMES WITH A RANGE OF HEAT SHRINK TUBING

ONLY WEIGHS 2.5 LBS

The Portasol Pz50 Heat Shrink & Soldering Kit is designed for creating and protecting electrical connections, with a butane powered iron that can be used to solder and heat shrink. The kit comes with a range of heat shrink tubing in a range of colors and sizes ranging from 1.5mm to 15mm. The 50W butane-powered iron included in this kit is designed to provide fast and efficient heat, making it easy to solder anywhere and afterwards shrink the tubing down to the correct size. The iron comes with a 2.4mm DF soldering tip. 

For more information, visit VehicleServicePros.com/55272950

FEATURES EPOXY-SEALED COMPONENTS

The 140A MIG Welder, No. HSW-6215, from H&S Autoshot is a multi-MIG with optional lift-arc DC TIG and arc electrode stick welding and aluminum spool gun capabilities. It uses a CSA/US-certified IGBT inverter power supply with epoxy-sealed components. It can produce 140A of output power at 35 percent duty-cycle and has a power range of 35-140A at 115VAC. It comes with a 115VAC power cord and inverter power supply, SL15 MIG gun with 200A work clamp with UV/IR welding cables, dual-gauge gas regulator, and mild steel welding wire. 

For more information, visit VehicleServicePros.com/55127590

The Palm Air Impact Wrench from Capri Tools is available with either a 1/2” or 3/8” drive. The wrench features 405 ft-lbs of maximum reverse torque in an ultracompact package that’s just 3-1/3” deep and 2-1/4” wide and weighs only 2.5 lbs. It includes a responsive trigger and ergonomic grip to reduce user hand fatigue. The impact wrenches use a 1/4” NPT air inlet with a low air consumption of 3.4 CFM at 90 psi. The 1/2” drive impact wrench operates at 92.9 dBa, while the 3/8” drive impact wrench operates at 91.1 dBa. 

For more information, visit VehicleServicePros.com/55267068

CREATES DEAD BLOW EFFECT WITHOUT REBOUNDING

The Matco Tools 28-oz. and 45-oz. Dead Blow Hammers, Nos. DBH28 and DBH45, feature non-marring, easily replaceable PU faces for increased durability and hammer life. The heads are fitted with steel shots, creating a dead blow effect without rebounding. The hammers resist chipping and slitting and are ideal for automotive applications. 

For more information, visit VehicleServicePros.com/55127979

CUP ANGLE DESIGN GUARANTEES BALANCE

The SUPERNOVA Spray Gun , No. LS400, from Anest Iwata, is designed to deliver a consistent droplet size when atomizing. This, combined with the flat, even SUPERNOVA pattern, helps reduce application issues. All SUPERNOVA guns are equipped with stainless steel fluid passages ideal for any type of material, solvent-borne or waterborne. The gun’s up angle design guarantees balance regardless of cup size. The large thread pattern of the air-cap makes it both robust and easy to remove. New, larger grip points on the outside of the air cap ring facilitate quick removal and refitting after cleaning. The responsive trigger action gives the painter stable air flow control during application. Accurate air pressure can be set with either the air stroke or the fluid stroke. 

For more information, visit VehicleServicePros.com/55287100

ENHANCES THE STRENGTH OF PLASTIC WELDS

The Polyvance Compression Roller, No. 6144, is designed to reduce the finishing time and enhance the strength of plastic welds by smoothing and compressing the joint between the plastic filler rod and the base material. It can also be used to improve the appearance of back-side welds and accelerate the process of embedding reinforcing mesh into a repair. The tool features a polished stainless-steel roller and smooth sealed cartridge bearings, an ergonomic handle, and a high-strength plated steel frame. Additionally, the Compression Roller acts like a heat sink to cool the weld. 

For more information, visit VehicleServicePros.com/53083543

FEATURES CONSTANT SPEED TECHNOLOGY

The 24V Random Orbital Polisher, No. FX3321, from FLEX Power Tools, is a cordless polisher that removes material with constant speed technology for unrelenting power that can maintain high RPMs under pressure, delivering up to 4,350 rpm and 8,700 opm. Its optimized gear head reduces high-frequency noise and vibration control reduces fatigue. This 24V battery-powered random orbital polisher features a lightweight body with an ergonomic grip plus an 11-speed control dial with a variable speed trigger for ultimate control. 

For more information, visit VehicleServicePros.com/55267030

USERS CAN SWITCH WELDING PROCESSES

The Multimatic 220 AC/DC , No. 907757, from Miller Electric offers users the ability to switch welding gas, polarity, and welding processes automatically while recalling the last MIG or TIG settings. This welder features a 6.5’ power cord; MPV adapter plugs for 120V and 240V; a 10’ MDX-100 MIG welding gun; 13’ cable elctrode holder with a 25mm dinse-style connector; 12.5’ Weldcraft A-150 TIG torch with a 25mm dinse-style connection; two argon and AR/CO2 mix regulator/ flow gauge with hoses; hook-and-loop cord wraps; two contact tips for 0.8mm wire; quick select drive roll for 0.6mm or 0.8/0.9mm solid wire, and 0.8/0.9mm flux cored wire; and an AK2C TIG torch accessory kit. 

For more information, visit VehicleServicePros.com/53096036

FEATURES FREE RPM SPEED OF 8,000

The SUNEX Tools 1/2” Drive Air Impact Wrench, No. SX231P, offers up to 500 ft-lbs of torque, adjustable torque, and a free rpm speed of 8,000. It features reverse bias technology, increasing reverse torque and ensuring efficient lug removal. It’s compatible with most commonly used sockets, including spindle nut applications. At only 5.9 lbs, it’s light enough for extended use without strain. 

For more information, visit VehicleServicePros.com/55141460

INCLUDES STORAGE TRAY

The Ascot Supply Professional 4-pc Pry Bar Set, No. 319-76403, includes four sizes: 1/4” x 8”, 3/8” x 12”, 7/16” x 18”, and 7/16” x 24”. Each pry bar features a curved blade for improved leverage, an injection-molded handle for enhanced grip, and chrome vanadium steel shafts for durability. The pry bars are coated with a black oxide finish to resist corrosion and damage. The set includes a storage tray for easy organization. 

For more information, visit VehicleServicePros.com/55268530

FEATURES INTEGRATED 50 LM LED HEADLIGHT

The ESAB Savage A50 LUX is an automatic welding helmet that features HALO headgear and advanced OpTCS true-color viewing at an EN 1/1/1/1 optical level. It also offers an integrated 50 lm LED front head light with a dedicated arc sensor and power supply, a redesigned shell, a quick-release front lens, and a simplified auto-darkening filter user interface. The A50 LUX is lightweight, weighing only 1.27 lbs, making it comfortable even during long jobs. 

For more information, visit

LUBRICATION-FREE MOTOR REQUIRES NO OILING

The AIRCAT 3/8” Orbit Low Vibration Lube Free Orbital Palm Sanders, Nos. 67006-338 and 67000-6-338CV, feature a double-sealed, lubrication-free motor that prevents dust contamination of the air motor and eliminates the need for oiling. To ensure user comfort, the sanders use a smooth-design throttle lever, ergonomic housing, and an anti-vibration motor that reduces vibration levels to 0.8m/sec2. The orbital sander weighs in at 2 lbs with a 4.3” profile, while the geared sander weighs in at 3.4 lbs with a 4.5” profile. 

For more information, visit VehicleServicePros.com/55166348

8”, 12”, AND 16” PRY BARS

The Cornwell Tools 3-pc Indexing Pry Bar Set, No. PBR3PC, includes an 8”, 12”, and 16” pry bar, each with a multi-angle adjustable head to provide optimal leverage for various tasks. The set is made from hot forged alloy steel for maximum strength, and made in the USA.  For more information, visit VehicleServicePros.com/55017958

FEATURES A SEAT FOR ACCESS TO DENT PULLER

The CHAMP Pro Steel Dent Repair System from US Auto Supply is an all-inone mobile workstation. The seated cart provides access to the dent puller and its tools and accessories along with easy cord storage. The system features a variety of pulling accessories to suit a variety of dent repair needs. Additional features include two metal storage trays, three 4” electrodes, two 10” electrodes, a key tab electrode, 50 straight weld keys and 50 twisted weld keys, a 20’ power cord, and more. 

For more information, visit VehicleServicePros.com/55139819

INCLUDES OVERSIZED COILS

The Mini-Ductor Specialty Coil Kit, No. IDIMD99-690, from Induction Innovations is designed for applications that demand more heat coverage and flexibility. Compatible with all Mini-Ductor Series tools, this kit includes oversized coils that excel at removing larger seized components in heavy duty, agriculture, construction, and more. Each coil lasts for several hundred uses or more, subject to use, and avoiding abrasion and overheating prevents premature wear to the coil. Coil insulation is coated to resist abrasion, but a new coil will be needed if the insulation is breached. The coils are flexible and can be bent or separated for a variety of applications. 

For more information, visit VehicleServicePros.com/55288047

NOZZLES MEET/EXCEED OSHA STANDARDS

The Flexzilla X3 11-pc Blow Gun Kit, No. AG1211FZ, from Legacy Manufacturing, features an ergonomic gun body for maximum comfort and control which reduces operator fatigue. A variable flow trigger regulates air volume precisely with maximum flow. The modular accessories system allows the Flexilla blow guns to be customized for extension length and tips needed for various jobs. Flexzilla blow gun safety nozzles are labeled to meet or exceed OSHA standards. 

For more information, visit VehicleServicePros.com/55133196

TIPS MEASURE ONLY 1/32” THICK

The Dent Fix Equipment Panel and Trim Removal Tool Set, No. DF-614, features a heavy duty slim tip that measures 1/32” thick and applies targeted leverage in tight spaces, making it ideal for removing door panels, dashboard pieces, and exterior trim. The tools are made out of high-strength steel, resist corrosion, and include a contoured grip and thumb channel to reduce the risk of slipping.

For more information, visit VehicleServicePros.com/55234422

MINIMIZES NOISE AND VIBRATION LEVELS

The Evergrade RGX Pro 316 Cordless Sander with 3/16” Offset offers the power and performance of a pneumatic sander without the need for an airline, according to the company. The sander is balanced for fine user control without any risk of running off. The sander uses patented technology to provide low noise output and low vibration levels for operator comfort. It is lightweight, weighing only 2.65 lbs, and offers speeds of up to 10,000 rpm. The 3/16” offset is ideal for aggressive sanding. 

For more information, visit VehicleServicePros.com/55276793

DRIVING SALES

FEATURES A TOOL-LESS BLADE CHANGE

The OEMTOOLS 20V MAX Li-ion Reciprocating Saw, No. 24491, uses a high-capacity 2.0Ah Li-ion slide battery for longer life and more power. Designed with an electric brake that stops the rotation of the tool immediately when the trigger is released to reduce work time for continuous jobs. It features a tool-less blade change, tool-free extendable foot, and an ergonomic, rubber mold-over grip for comfort. Its diagnostic, fast charger provides optimization with an auto shut-off feature to enhance battery life. The Li-ion battery resists self-discharge use and remains ready to use after storage. *Voltage is measured without workload. Maximum initial battery voltage after charging. Nominal voltage is 18V. 

For more information, visit VehicleServicePros.com/53083457

FEATURES FLEXIBLE CREPE PAPER BACKING

The Norton Premium Automotive Masking Tape is optimized for the paint masking process, delivering sharp paint lines and protection in collision repair applications including spray-paint preparation and high-temperature painting. The tape offers a special rubber-based adhesive for a variety of surfaces such as painted metal, rubber, and glass, enabling clean removal after bake cycles of up to 248 degrees F. Additionally, the tape features a specifically designed, flexible crepe paper backing making the application process easier by enhancing visibility and conformability to curves and contours without tearing. Compatible with waterborne and solvent-based paints. 

For more information, visit VehicleServicePros.com/55233359

CLEANING ARM FEATURES ADJUSTABLE ANGLE

The Killer Tools Spot Weld Pro, No. ART19, is a patented new professional surface prep tool designed to streamline spot weld preparation. Featuring a powerful 0.6HP pneumatic motor and dual cleaning heads, the ART19 aligns and strips paint from both the inner and outer panel flanges, boosting productivity and ensuring clean, accurate welds. Ideal for body shops, it removes material only where needed for spot welds. The cleaning arm features an adjustable angle and includes three Italian-designed 18” by 1/2” fiber belts, with replacement belts, No. ART19-BM, available separately. 

For more information, visit VehicleServicePros.com/55284641

SANDS 3 DOORS OF BODY FILLER ON ONE BATTERY

The Milwaukee Tool M12 Fuel 6” Random Orbital Sander, No. 2585-20, features a POWERSTATE brushless motor, REDLINK PLUS intelligence, and an optimized battery isolation system that secures pack connection, controls vibration transmitted to the battery, and ensures fitment. The sander can sand three doors of body filler with a single M12 REDLITHIUM High Output CP2.5 Battery Pack and offers an aggressive throw of 3/16” for efficient body filler removal. It also uses an ergonomic shape, a speed dial, and a variable speed trigger for ultimate user control of its 3,200-12,000 rpm. The sander comes with a toolfree backing pad change mechanism for increased productivity and is backed by a 3-year warranty. 

For more information, visit VehicleServicePros.com/55278583

FEATURES A SOLID STEEL REINFORCED HANDLE

The 2-pc Dead-Blow Heavy Soft-Face Hammer Sets, Nos. CH2DSAAG and CH2DSAAR, from Mac Tools, feature a flat-top design to help stabilize the hammer when standing upright. Each hammer has a solid steel reinforced handle with a textured grip for additional strength and control, and a handle-to-head welded assembly for durability and safety. The set includes a 48 oz. and a 56 oz. dead-blow hammer. Soft face helps to prevent marring. Now available in red and green. 

For more information, visit VehicleServicePros.com/55284360

WOOL INGESTION SHIELDS EXTEND SERVICE LIFE

The 7”-9” Variable-Speed Polisher with Soft Start, No. DWTDWP849X, from DeWalt features a 12A motor and all ballbearing construction with heat-treated steel gears that stand up to the most demanding applications and offer a long service life. The polisher uses an electronic module that maintains a specified speed under load for better finishing, and a variable speed dial lets users set the maximum speed from 0 to 600/3500 rpm. It includes wool ingestion shields and a non-marring rubber gear case with an improved grip surface. 

For more information, visit VehicleServicePros.com/55288016

USES WHISPERING NOZZLE WITH OPTIMIZED FLOW

FEATURES MAGNESIUM FRONT AND REAR HOUSINGS

The K-Tool International Super Duty 1” Drive Air Impact Wrench, No. KTI81791, offers over 2,700 ft-lbs of breakaway torque and 1,000 blows per minute. It features a variable speed trigger with multi-speed control, a side handle for increased user control, handle exhaust that directs airflow away from the work area, and a seven-vane super motor that provides 5,500 rpm. Magnesium housings and composite center housing offer strength and durability with a lighter weight, and the tool as a whole only weighs 12.4 lbs. 

For more information, visit VehicleServicePros.com/55286179

The SATAjet X 5500 from SATA Spray Equipment features the X nozzle system, allowing users to handle all paint systems and application recommendations. It uses a whispering nozzle with optimized flow geometry that both reduces noise and material used for an all-around more comfortable user experience, and it uses a constant fan size across the entire nozzle with regular increases of the material flow rate. It was designed to be low maintenance and requires no air distribution insert. 

For more information, visit VehicleServicePros.com/55243783

REMOVES CONTAMINANTS WITHOUT REFINISHING

UP TO 3,000 BLOWS PER MINUTE

The Bidirectional Pneumatic Air Hammer/Puller, No. LT955AH, from Milton Industries, offers up to 3,000 blows per minute. A vibration dampener reduces user discomfort and fatigue, and an adjustable brass air flow regulator allows users to control the tool’s power to handle a variety of tasks. When its piston air lock plug is inserted, it converts the tool from an air hammer to a pneumatic puller. Either way, the tool can be operated with one hand, allowing technicians to hold or adjust parts with their free hand. 

For more information, visit VehicleServicePros.com/55041979

The Paint Rescue Pick, No. PRP1, from VIM Tools, features a retractable barbed needle that allows the user to easily remove dust, lint, or any other contaminant on a fresh clear coat or wet paint. Traditionally, technicians would be forced to refinish that section after removing the contaminant with a rag. The PRP1’s needle is thin enough to allow the wet coat to self-level after removing the contaminant without any refinishing. The tool comes with 10 replaceable needles, which can be rinsed off and reused immediately. 

For more information, visit VehicleServicePros.com/55276981

The Tool Lady

As the only woman running her route through Suffolk County, New York, Gerri Schneider has used that to her advantage to make a name for herself.

By Emily Markham, Editor

Independent mobile tool distributor Gerri Schneider started working in this industry 40 years ago, and she has no plans of slowing down.

At 76 years old, soon to be 77, she notes, “I’m not ready to go yet … at this point, I’m still full speed ahead.”

BACK TO THE BEGINNING

While many distributors started off turning wrenches before selling them, Schneider began her journey with a milk crate and 13 products. Back then, she was a dental assistant, and

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she’d pick up the 13 products from her brother in New Jersey, head back to New York, and spend her lunch hour visiting shops.

“On my lunch hour, I’d go out in my white uniform, and I would just sell,” Schneider says. “I had a $300 investment with 13 items. So, whatever I had, I sold. And that was it. And then it took off. I did that for about a year, and then I bought myself a van.”

MAKING A NAME FOR HERSELF

Since her start, Schneider has upgraded from her van and gone through a few different tool trucks. During that time, she’s had a chance to make a name for herself. Her route runs through Suffolk County, Long Island, and takes her from independent shop to independent shop.

She notes that it took her a while to make a name for herself, especially when competing against the flagship distributors.

“Because these big trucks already have a name, I have to go in and push myself,” Schneider says. “It’s my business. It’s me that has to sell to them, right? They have to have trust in me.”

Being the only woman in the Suffolk area worked to her advantage as everyone knew who she was. Though standing out also has a downside — with everyone watching, you must be careful of what you do.

Schneider worked hard to gain her recognition in the industry, but her customers also played a role. She didn’t start her business with the name “The Tool Lady.”

“I originally was another name … [but] the guys would always say, ‘Oh, the tool lady’s here,’” Schneider explains. “And the name goes around. I mean, I could be on the island somewhere, and they’ll say, ‘Oh, you’re the lady with the pink truck.’”

The rose on the side of her truck also makes her recognizable. Schneider’s daughter was the one who suggested she add the flower, and the distributor has carried that part of her brand forward by adding the logo to some of her shirts and jackets as well.

THREE GENERATIONS OF CUSTOMERS

Schneider hasn’t stayed in business as long as she has without having a great rapport with her customers.

“Most of my customers are Spanish,” she says. “I take an interest in them. We discuss their family life back in their countries, and I’m good to them. They’re good to me. And once they trust you, then you get the rest of the shop.”

The distributor has stuck around long enough that she’s on the third generation with some of her customers,

The name "The Tool Lady" came from Schneider's customers. Photos courtesy of Gerri Schneider

as she started working with the grandfather and made her way down the line.

The interest and care she shows for her customers is often reciprocated. They watch out for her and let her know whom to be wary of selling tools and offering lines of credit to, just as she does for them when getting them the right tool to get the job done or bringing them a present after their wife has had a baby.

However, she notes that one of the biggest reasons the technicians come on her truck is the candy. She keeps a variety of it on the truck and lets her customers fill up their pockets and bring it home to their kids.

STAYING STOCKED

Schneider likes to refer to herself as a “nickel and dime type of business.” She doesn’t sell many scan tools, toolboxes, or other high-end tools, but she gets her customers what they need.

“I don’t know how to use the tool,”

she notes, “but I know the tool for the job.”

Luckily, Schneider has two local major suppliers she can go to if she needs to top off her truck or pick up something for a customer – Topline Tool Warehouse and Paramount Tool and Equipment. If necessary, she also knows she can send her customers directly to them to get what they need.

Though Schneider may not carry more of the big-ticket items on her truck, she knows that small sales can lead to big sales, and sometimes the small sales are enough. To help entice these sales she tries to stock more unique tools and equipment.

“I like the little odds and end type tools,” Schneider says. “Not all just wrenches and sockets. I go for the more everyday tools that nobody has on their truck. Important tools, but not necessarily expensive tools.”

She’s also sure to pay attention to what her customers are interested

in when stocking her truck. Over the years, she’s picked up brands like Milwaukee Tool and GEARWRENCH to stay up-to-date with what’s popular. If a customer points out a new company or product, Schneider looks into it.

“They’ll see something online, and they’ll tell me, ‘Hey, you know what? There’s a new tool, why don’t you go get that,” and then I’ll sell that,” she says. “I listen to my customers.”

LOOKING AHEAD

Though Schneider is not looking to slow down anytime soon, when she does, she hopes to be able to sell her route to another female distributor. With a name like “The Tool Lady,” she notes that it wouldn’t make sense to sell it to anyone else.

Until that day comes, Schneider plans to continue taking care of her customers and responding to every call she hears of “Hey, the tool lady’s here!”

Schneider's daughter came up with the idea of adding the rose to her tool truck.

Milwaukee Tool is a popular brand amongst Schneider's customers.

Schneider takes care of her customers, ensuring they've got the right tool for the job every time.

How to get customers to buy from you and not online

Distributors share tips on getting customers to shop with them instead of online.

By the Professional Distributor Editors

Wh ile it might be convenient to click “add to cart” instead of leaving the shop, technicians miss out on a lot when they forgo face-to-face interactions with you. It’s your job to show them what they’re missing and get them on your truck instead of surfing the web. We’ve compiled a list of tips from fellow distributors who know just how to keep their customers from shopping online.

1Catch their attention online first

“Usually, if I get a new product, I’ll take a picture of it and post it on my social media and try to spread it out

where people can see it. Then they’ll get a little hyped up and they might call and say, ‘Hey, can you hold me one set aside?’ Mostly that’s what it’s for. I try to get stuff in stock first before other dealers in my area can get it. That way, I can be ahead of the game and put it up on social media.”

—Gabby

Libby, Cornwell Quality Tools

2 Keep stock and be willing to help

“Having the product in stock and offering that service, you have to sell yourself, that’s probably the two biggest things. Having a product that they can have in their hand and then being able to take care of it when something

happens. My customers know that when they come to me with a problem, it’s going to be taken care of, and that will keep them coming back and buying.”

—Brian Deakins, independent distributor

3 Service, service, service

“Service. What I give them, they can’t [get online]. They can’t get the pink wigs [that I'll show up wearing]. They can’t get the attitude. They can’t feel the love and the appreciation that I bring to the table. I’ve had guys say, ‘When you don’t show up, I’m sad for three days!’ A lot of it is what I bring when I show up ... when you can come into a shop and have an atmospheric change when you pull in and turn on the light.”

—Robert Tolbert, Mac Tools

4 Taking care of business

“Personal service. I mean, it’s the same old answers, but that’s really what it comes down to. It’s all in trust that if they break something, I’m going to take care of it, because otherwise I tell them, ‘You go online, that’s your responsibility, [regardless of] whether I sell that line of Milwaukee or whatever.' That doesn’t sound right because that sounds like I don’t want to give them service, but ... I do have to prove myself. If I go to a new shop, I have to prove myself — who I am.”

—Gerri Schneider, independent distributor

5 Make yourself their first choice

“With online competitors, service is so much more of a premium than ever before. [In years past,] customers bought from a tool dealer because they showed up and the customers didn’t really have a choice. In today’s market, they absolutely have a choice. It’s not about the price; it’s completely about the service.”

—Steve O’Leary, Mac Tools

Photo courtesy of Brian Deakins

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SPEC GUIDE SCAN TOOL

A comparative list of functions and features for a large selection of aftermarket scan tools from 21 equipment manufacturers.

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SPEC GUIDE 2025 SCAN TOOL

Updated information from manufacturers of Global OBD-II, Professional Diagnostic, and Heavy Duty Diagnostic scan tools.

By Elli Carder, Assistant Editor

Welcome to the 2025 Scan Tool Spec Guide, brought to you by Professional Tool & Equipment News, Professional Distributor, and Fleet Maintenance magazines.

This year marks the ninth year of the Scan Tool Spec Guide, and though much has changed in the industry in that time, the need for reliable scan tools has remained constant. We update our guide each year to better reflect the changes and advancements of aftermarket scan tools with insight from industry experts and our editorial team.

In this year’s guide, we’ve got the most up-to-date information on scan tools from over 20 aftermarket manufacturers across three categories: Global OBD-II, Professional Diagnostic, and Heavy Duty Diagnostic.

As you peruse this guide, you’ll discover around 45 different scan tools all equipped with unique features to help you diagnose the vehicles that roll into your shop. If you’re in the market for a new scan tool, take care to learn which tool might fit your needs best.

6 GLOBAL OBD-II SCAN TOOLS

12 PROFESSIONAL DIAGNOSTIC SCAN TOOLS

30 HEAVY DUTY DIAGNOSTIC SCAN TOOLS

All specs have been provided by the manufacturers. Endeavor Business Media is not responsible for the accuracy of the tool specifications provided.

Cover image provided by EZDS USA

OBD-II DIAGNOSTIC

Reads test results for oxygen sensors (Mode 5)

Reads test results for other component/system monitoring (Mode 6)

Reads pending DTCs (Mode 7)

Bidirectional control (actuator tests) (Mode 8)

Vehicle information - VIN # (Mode 9)

Innova Launch Tech USA Mac Tools Matco Tools Opus IVS Snap-on

OBD-II DIAGNOSTIC

2025 SCAN TOOL SPEC GUIDE

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PROFESSIONAL DIAGNOSTIC

2025 SCAN TOOL SPEC GUIDE

PROFESSIONAL DIAGNOSTIC

2025 SCAN TOOL SPEC GUIDE

4

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PROFESSIONAL DIAGNOSTIC

2025 SCAN TOOL SPEC GUIDE

3

PROFESSIONAL DIAGNOSTIC

2025 SCAN TOOL SPEC GUIDE

PROFESSIONAL DIAGNOSTIC

- unit-to-car capabilities (wired or wireless)

2025 SCAN TOOL SPEC GUIDE

PROFESSIONAL DIAGNOSTIC

2025 SCAN TOOL SPEC GUIDE

RepairSolutionsPRO Companion App built-in - FixDTC, Part, Predicted Failure, Schedule Maintenance, Repair Tip

Identifix

Innova Repair-Source, Identifix

Double scanner interface w/ world-wide coverage & oscilloscope Advanced diagnostics, professional results for entry-level techs with free updates

& CodeAssist

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access for repair info (4-ch scope, Repair Source, wiring diagrams) 75 Car 11 Moto/ Spt, Opt.121 HD brands Unparalled remote diagnostic support Exclusive Snap-on fasttrack intelligent diagnostics with SureTrack Complete coverage for all vehicle types

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Expandable, add: HD, ADAS, key programing, thermal Bidirectional capabilities for most OEMs

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3824A Heavy Duty Diagnostic Tablet

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◾ Manufacturer coverage: Freightliner, International, Kenworth, Mack, Volvo, Peterbilt, Sterling, Western Star, and more

◾ Engine coverage: PACCAR, Cummins, Perkins, Detroit Diesel-MBE, Mack, Navistar, Caterpillar, Deutz, MTU, and more

◾ System coverage: transmissions, brake systems, exhaust treatment, audio systems, and more

◾ Diagnostic capabilities: Enhanced bidirectional controls including Injector coding, forced DPF regen, VGT relearning, special tests, component actuations & more. Also includes live datastream and full color-wiring diagrams

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◾ One year warranty

ADS X Professional Diagnostic Scan Tool

◾ Rapid DTC scan powers all-system DTC scans

◾ Complete pre- and post-reporting with wireless printing

◾ Topology view OE-level network information

◾ Seamless Solutions for Secure Gateway Access: Unlock access to OEM Secure Gateway Modules (SGW) for Ford/Lincoln, FCA/ Stellantis, Honda/Acura, Hyundai, Kia, Genesis, Nissan, Subaru, Mercedes, Porsche, Volkswagen, and Volvo vehicles; Access solution varies by OEM (directly on-tool software, via AutoAuth, and more)

◾ Access to Repair Source – 100% OEM-licensed repair information library with the most expansive, reliable, and up-to-date vehicle coverage and information, right from the source with Enhanced subscription

◾ OEM full-color wiring diagrams & enhanced bi-directional testing with Enhanced subscription

◾Access to Code-Assist™ top reported fixes by Identifix

◾Quick links to Identifix, Mitchell, AllData and more

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HEAVY DUTY DIAGNOSTIC

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HEAVY DUTY DIAGNOSTIC

Calibrations for variable vane turbo (Cummins, Detroit Diesel, International/Navistar, PACCAR, Mack/Volvo)

Detroit, Peterbilt, Cummins, Mack

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2025 SCAN TOOL SPEC GUIDE