EXPERTS IN
RETAIL
In 2003, Winston was founded to address a clear gap in the industry: the need for a strategic partner capable of delivering top-tier design, project management, staffing, and merchandising solutions with both efficiency and cost-effectiveness. Winston was built to be that partner. Today, our dedicated team of retail experts spans North America and we are headquartered in New York. We offer a turnkey solution or a menu of retail services, all tailored to meet the unique needs of brands, retailers, and developers.
OUR PILLARS
RETAIL LEADERSHIP
Industry Leaders in Apparel, Accessories, Footwear, Beauty, Jewelry, Home & Housewares, and Tech
Brick & Mortar and Wholesale Experts
High-Level Management Relationships
COMPREHENSIVE MARKET EXPERTISE
Mastery across luxury, specialty chains, mid-tier, and mass-market retail, including department stores and sporting goods
Brand-image focused
We do what we’re best at
CLIENT SATISFACTION
Impressive references and increased business
NORTH AMERICA RETAIL MERCHANDISING
Best-in-class, experienced, and trained retail merchandisers
Praised by our clients for their passion, talent, and effectiveness
LEADING TRAINING TECHNOLOGY
LMS-Based Training
Proprietary, customizable reporting app and dashboard
CONFIDENTIALITY COMMITMENT
Utmost respect for client confidentiality in our offices and in the field
WE ARE RETAIL
THE WINSTON EXPERIENCE
FIELD MERCHANDISING
We offer a customizable approach to wholesale and retail on-floor merchandising
CREATIVE STUDIO
Whether working with your in-house creative team or independently, we can design, build, or manage any project to meet your objectives.
RETAIL OPERATIONS
We can train, staff, and operate your retail stores, pop-ups, and activations, or supplement your in-house team
VISUAL MERCHANDISING CONSULTING
We are the experts who guide how visual merchandising enhances your go-to-market process We can develop, train, and coach internal teams.
TECHNOLOGY
We provide industry-leading training and reporting with actionable data, easily summarized and tailored to your requirements.
MERCHANDISING
y aspect of retail e tailored visual gies, provide ations support, stery shopping, and sive store audits.
Our industry-leading team comprises over 3,500 experts.
Stock Support
Mystery Shopping
Store Audits
Selling Specialists & Product Demonstrations
Merchandising Guidelines
FIELD MERCHANDISING
VISUAL MERCHANDISING
Our visual merchandising capabilities encompass sales, training, retail relationships, stock support, and visit photo intelligence. We service apparel, accessories, footwear, beauty, jewelry, home & housewares, and technology
STOCK SUPPORT
Optimizing inventory placement maximizes product visibility We ensure products are always available on the floor. Our Wintell technology, featuring easy-toupload Store Visit Reports, offers real-time sales performance insights
FOOTWEAR
Our team masters the art of footwear presentation, spanning women’s, kids’, and men’s categories from luxury to everyday and sport.
We create visually compelling stories with each display to highlight products’ design and unique appeal.
JEWELRY
We understand jewelry’s unique presentation needs. We meticulously design displays to elevate each piece, ensuring they shine and attract attention, whether it’s fine jewelry, statement pieces, or everyday accessories
HOME & HOUSEWARE
Knowledgable about home, furniture, home products, and housewares, our visual merchandising team creates inviting displays that showcase the functionality and beauty of every item, from home décor to kitchenware. We create visually compelling stories with each display to highlight its design and unique appeal
optimal product presentations. We can ur current visual merchandising approach,
SELLING SPECIALISTS & PRODUCT DEMONSTRATIONS
Our selling specialists excel in all product categories, providing expert demonstrations, highlighting features and benefits, to engage and inform customers.
MYSTERY SHOPPING
Uncovering insights our expert team elevates retail performances
STORE AUDITS
We conduct thorough and detailed store surveys that provide actionable results
t of visual ive store rooms and pecialize in ns, events, and as conducting assessments. work supplemental tailor our eds.
Our industry-leading team brings visionary creativity and precision to every retail touchpoint.
• Creative Design
• Store Design
• Fixture Design
• Site Surveys
• Window Design & Installation
• Showroom Setup
• Visual Installations
• Photography
CREATIVE STUDIO
CREATIVE DIRECTION
Guiding every aspect of visual storytelling to bring your brand’s vision to life
FIXTURE DESIGN
Crafting custom fixtures that enhance the retail experience and showcase products in an effective, compelling way.
SITE SURVEYS
Conducting precise site surveys to ensure flawless execution of design and installations.
STORE DESIGN
Designing innovative and functional retail spaces that captivate and engage customers.
attention and elevate brand experiences.
SHOWROOM DESIGN & SETUP
Designing and setting up showrooms to reflect your brand and optimize product presentation.
PHOTOGRAPHY ptures the essence of your brand and products. plays that draw in customers and elevate product.
Tommy Bahama
perations expertise into compelling retail ze in designing, operations for popnts. Our services istics management, bassadors to enhance Whether for a permanent retail ur solutions to ensure impactful results.
Our expert team delivers seamless retail operations, transforming concepts into exceptional customer experiences.
Scout Locations
Oversee Operations
Operate & Manage POS
Recruit Staff & Train Store Management
Deploy Brand Ambassadors
RETAIL OPERATIONS & POP-UPS
SCOUT LOCATIONS
Identifying and evaluating optimal sites for retail locations to ensure prime visibility and customer engagement.
OVERSEE OPERATIONS
OPERATE & MANAGE POS
Ensuring seamless logistics operations by supervising every detail, from inventory management to timely delivery.
Sourcing, implementing and managing pointof-sale systems to streamline transactions and enhance customer service.
RECRUIT STAFF & TRAIN STORE MANAGEMENT
Recruiting and training skilled staff to uphold brand standards and ensure exceptional store performance.
DEPLOY BRAND AMBASSADORS
Mobilizing knowledgeable representatives to build brand awareness and foster meaningful customer connections.
DISING NG
ise to elevate gy and produce dising. We offer seamlessly dising into key Our team can r visual , streamline inovide valuable
Our expert team drives impactful visual merchandising strategies, enhancing market presence and optimizing internal processes.
Develop & Implement Go-to-Market Strategies
Coach Internal Teams for Enhanced Performance
Serve as a Third-Party Resource for Execution
Conduct Competitive Analysis to Inform Strategies
VISUAL MERCHANDISING CONSULTING
DEVELOP & IMPLEMENT
GO-TO-MARKET STRATEGIES
Crafting and executing tailored strategies to optimize market entry and maximize retail impact
COACH INTERNAL TEAMS FOR ENHANCED PERFORMANCE
Providing expert coaching to elevate internal teams’ skills and performance, ensuring alignment with best practices.
SERVE AS A THIRD-PARTY RESOURCE FOR EXECUTION
Offering specialized, external support to complement your in-house capabilities and drive effective visual merchandising solutions
CONDUCT COMPETITIVE ANALYSIS
Analyzing market competitors to provide actionable insights that can refine and enhance your retail strategies.
OGY
enhance the efficiency ail operations. Whether e performance tracking is, our technology is plex data into easily h report is customized to ness needs, giving you and strategically. Our e designed to drive t, elevate your in-store the dynamic demands
Our innovative training platform and courses equip your team with the knowledge and skills needed to excel, ensuring consistency across all levels.
Additionally, our robust reporting system delivers actionable insights, allowing you to make informed decisions.
WINTELL – Reporting Site
CONNECT – Training & Communication Platform
ART TECHNOLOGY
ies data collection and provides secure, raphy and videos The user-friendly, xcel roll-ups to summarize store data. We cy. Sales reporting can be integrated to omprehensive analysis
Before and after photo sharing. Ability to track data with custom charts and graphs.
with map views and charts.
Data capture with the ability to integrate sales
TRAINING TECHNOLOGY AND PHILOSOPHY
Our CONNECT platform is a cutting-edge LMS designed to elevate learning and communication experiences
It offers branded, custom pages; engaging learning paths; and gated lessons, along with real-time updates through interactive features like chat, social media integration, and live video sessions. With gamification elements and intuitive onboarding, it also provides tailored training reports for comprehensive progress tracking
Our technology solutions empower teams with interactive and engaging tools designed to elevate training and operational efficiency. Tailored reporting capabilities allow you to customize reports on key data points, ensuring that your business has access to actionable insights and the tools to stay ahead in today’s competitive retail environment.
THANK YOU
