MC&A Cruise Brochure

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our core valueS:

In pursuit of our vision, we have built our company around the following values:

• Place clients and customers first

• Recognize our associates as our most valuable asset

• Perform with excellence and care about everything we do

• Treat everyone with Aloha

• Conduct ourselves with integrity

• Teamwork is paramount to our success

• Give back to our community pride is the foundation of everything we do at MC&A. It reminds us to be: p rofe SS ionali SM r e S pect

Hawaii’s Destination Management Specialist for 40 years.

www.mcadmc.com

phone: (808) 589-5500

fax: (808) 589-5501

/mcahawaii

/@mcahawaii

Providing Quality Cruise Services for over 20 years

erviceS xcurSionS erviceS activitieS

i nte G rity d ependability e M pathy

a loha

We are MC&A, Inc., Hawaii’s largest destination management specialist, offering a complete range of cruise services including airport meet and greet, transportation, pre & post, turnarounds and shore excursions.

From welcoming your guests upon arrival to recreation activities and exciting shore excursions, our dynamic group of innovative professionals is committed to making sure your guests’ Hawaiian vacation is perfect.

our ServiceS

M eet & Greet S erviceS

cruiSe lineS Serviced

Azamara

Carnival Cruise Line

Carnival UK, Cunard & P&O

Celebrity Cruises

Crystal Cruises

Disney Cruise Line

Explora Journeys

Fred Olsen

Holland America Line

Japan Grace

MSC

Norwegian Cruise Line

Oceania Cruises

Ponant

Princess Cruises

The World, Residences at Sea

Regent Seven Seas

Royal Caribbean

International

Seabourn

Silversea

Viking Cruises

MC&A, Inc. employs a dedicated full-time staff whose sole responsibility is the greeting of guests and handling the detailed logistics of airport arrivals and departures.

tran S portation

MC&A, Inc. provides the coordination and execution of all transportation to and from the airports, piers, and hotels for all air/sea guests.

S hore excur SionS

Our relationships and experiences with local vendors ensures that the shore excursions available to you are of the highest quality and maintained by vendors whose priorities are the same as MC&A and our clients.

turnaround

MC&A, Inc. manages pier operations including debarkation and embarkation, providing dispatchers, luggage loaders, key runners, check-in agents, as well as Pier Supervisors and other support staff as required.

pre & poSt

MC&A will staff your pre and post hotel hospitality desk to provide information, restaurant reservations, rental car assistance, and reconfirm transportation arrangements.Our friendly and knowledgeable full-time staff are local to the area and extremely knowledgeable with the hotel, the designated island, and our Hawaiian culture and are eager to share this knowledge.

overall proGraM operationS

The sales team will be very involved from the on-set of planning through execution. An account manager will be assigned to work with the shore side and on-board staff.

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