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Scott Brown breaks down EV
and diagnostics.
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Professional Tool & Equipment News (USPS 012-426, ISSN 1081-4485 print; ISSN 2150-2072 online) is published eight times a year in March, April, May, June, July, September, October and December by Endeavor Business Media, LLC. 201 N Main St, 5th Floor, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices.
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PTEN sat down with SEMA's Vice President of Events Tom Gatusso to get the latest scoop on this year's upcoming show. VehicleServicePros.com/55292493
Snap-on's Keith Wray, national trainer, covers all things hybrid vehicles in this guest blog. VehicleServicePros.com/55292228
Even if you use them every day, are you pronouncing your favorite brands correctly? Take this quiz to see how well you know these tool brands. VehicleServicePros.com/55289797
In this video, PTEN shares the top 10 most-viewed products added to VehicleServicePros.com in May. VehicleServicePros.com/55292486
Front & Rear Crankshaft Seal Remover & Installer Master Kit, No. 5085 VehicleServicePros.com/ 55291875
Two Machines. One Price. Limitless Performance.
Revolutionize your tire and wheel service center with the ultimate pairing of precision and efficiency. Our combos redefine the standard, bringing you cutting-edge features without the hefty price tag. Elevate your services, amplify your efficiency, and see a direct impact on your profits. Don’t miss out on this opportunity to upgrade your work shop to the next level of performance. Connect with us at 1-800-253-2363 to speak with our experts or explore our combo offerings at www.bendpak.com. Discover the innovation, efficiency, and satisfaction that only Ranger can deliver – brought to you by BendPak.
HWorkplace burnout
Recognising burnout and how to fight back against it.
By Emily Markham, Editor Emily@VehicleServicePros.com
ow many of you have ever felt burned out by your job? Maybe your work-life balance is getting trounced by work, or perhaps you’re having issues with a coworker and only feel dread every time you step into the shop. Or maybe you’re wondering what the heck burnout even is?
According to the Mayo Clinic, burnout, specifically job-related burnout, is a type of stress linked to work. This can be caused by a number of factors, such as:
• Feeling either constantly overworked or under-challenged
• Being under time pressure all the time
• Having conflicts with colleagues
• Extreme commitment that results in you neglecting your own needs Any of this sound like you? If you’re all shaking your heads, I’m afraid I’ll need to call you on that bluff. I’ve spoken with too many of you over the years who’ve self-identified as workaholics and told me of the well over 40 hours you’re putting in each week. Now, that’s not to say I’m diagnosing all of you with burnout. Different people handle
stress in different ways, and that’s okay. Overall, I just want you to be aware of what burnout is, so you can take the proper steps to manage it if you ever feel this way.
If you nodded along with any of the factors listed above, ask yourself these questions.
• Are you feeling physically and/or emotionally exhausted?
• Are you feeling less interested or more frustrated with your job?
• Are you feeling listless, like it’s hard to concentrate, and are drained of creativity?
These are all symptoms of burnout, and while it would be nice to simply choose not to feel this way, that’s not how mental health works. If you break your leg, you can’t will it better. There are guidelines you have to follow to ensure it heals properly. The same is true for burnout. To fight back against burnout, you can try:
• Seeking support — Try reaching out to coworkers, friends, or loved ones for support. It can often feel like you’re alone when it comes to burnout, but talking with others about how you’re feeling can help you feel less alone.
• A relaxing activity or exercise —
Reduce your stress level by practicing meditation, doing yoga, or going for a walk. Whatever you choose to do, it should be something that you enjoy and that helps clear your mind.
• Looking at your options — Maybe it’s time to have a talk with your manager about your workload or hours, or perhaps you need to look into taking some time off. Things won’t change unless you work to change them. Try to keep an open mind while thinking about these options, and don’t be afraid to ask for help.
PTEN EDITORIAL ADVISORY BOARD TECHNICIANS
ERIC MOORE, DeMary Trucks, Columbus, OH LOU FORT, K.A.R.S. Inc., Huntingburg, IN
SHOP OWNERS
KIM AUERNHEIMER, Cool Springs Automotive, Brentwood, TN
TANNER BRANDT, Autodiag Clinic, Welford, SC
PHIL FOURNIER, Phil's Auto Clinic, Hemet, CA
JD GOAD, Goad's Body Shop, Lexington, VA
EDWIN HAZZARD, Southeast Mobile Tech, Goose Creek, SC
PETE RUDLOFF, Pete’s Garage Inc., Newark, DE
MICHELLE TANSEY, Dubclinic, Santa Clara, CA
EQUIPMENT MANUFACTURERS
KIMBERLY COTTLE, Associated Equipment
JIM O’HARA, Clore Automotive
Kicking off the New Products section each month, our Featured New Products page includes brand new products showcased on the cover that are available to the automotive market.
INCLUDES STORAGE RAIL FOR BETTER ORGANIZATION
The Milwaukee Tool 12-pc 3/8” Drive 12-point Deep Well Metric Socket Set is designed with four parallel flat sides, which deter rolling and are wrench compatible. The laser-engraved size markings provide easy identification, and chrome plating offers rust and corrosion protection. This set includes a storage rail for better organization. All Milwaukee sockets are backed by a lifetime guarantee.
For more information, visit VehicleServicePros.com/55280347
BEAM DISTANCE OF 1,114 METERS
The MegaStream HP USB from Streamlight delivers 310,000 candela and a beam distance of 1,114m. The light has a push-button tail cap switch with momentary or constant on operation and a USB-C rechargeable design. It is ideal for those who require far-reaching, ultra-bright illumination in a handheld, lightweight format. The light provides 1,350 lm on high, 470 lm on medium, and 145 lm on low, run-times of 2 hours, 4 hours, and 15 hours, respectively. Powered by a 3,500mAh Streamlight SL-B34 lithium-ion battery pack with an onboard safety circuit. Constructed from machined aluminum alloy with a Type II MIL-Spec anodized finish for abrasion resistance. Features an unbreakable glass lens and is IPX7 waterproof to 1m for 30 minutes.
For more information, visit VehicleServicePros.com/55285997
CONSTRUCTED OF 1” STRUCTURAL STEEL TUBING
The OTC Strut Tamer Safety Cage, No. 6637-5, attaches to the Strut Tamer with stand (No. 6637-ST), or behind the Strut Tamer (No. 6637) when wall-mounted, adding an extra layer of protection when rebuilding shock-strut assemblies. Constructed of 1” structural steel tubing and expanded carbon steel mesh to minimize the energy impact of a broken or rapidly decompressing coil spring. Its open design allows for access to the top and bottom of the shock-strut assembly for easy removal and replacement of the cartridge. Strut Tamer not included. For more information, visit VehicleServicePros.com/55289474
FEATURES PRE-FILTERED FUNCTIONAL AND GUIDED COMPONENT TESTS
More vehicles on the road, advancing complexity, and an increasing average vehicle age make productivity on every job more important than ever. The third-generation Snap-on TRITON is your diagnostic assistant, ready with guidance and capabilities for every repair. TRITON has more coverage than any other diagnostic tool in the industry, with the breadth and depth of manufacturer-level capabilities for codes, data, and tests you need. This platform has wireless connectivity for freedom to work around the vehicle and the shop and is built to withstand the rigors of the shop. Featuring Fast-Track troubleshooting, a patented Snap-on exclusive that filters out complexity and presents one focused workflow.
For more information, visit VehicleServicePros.com/55291236
FEATURES COMPACT, PALM-SIZED DESIGN
The 3-pc SAE Flex Finger Ratchet Wrench Set , No. RFRB3, from Matco Tools features a compact, palm-sized design for fast, easy hand movements, making this set helpful in tight areas like dashboards, door panels, and engine bays. Built with a durable double joint design, these wrenches meet and exceed ANSI torque specifications for reliable performance. Featuring a 72-tooth ratcheting mechanism, they offer a low swing arc of just 5 degrees, allowing precise work in limited spaces. The SAE set includes sizes 1/4"5/16", 3/8"-7/16", and 1/2"-9/16".
For more information, visit VehicleServicePros.com/55292515
FEATURES AN 11-SPEED CONTROL DIAL
The 24V Gear-Driven Orbital Polisher, No. FX3331, from FLEX Power Tools , takes on a wide range of polishing jobs— from heavy duty material removal to delicate finishing work. This cordless tool can aggressively remove material, and constant speed technology delivers unrelenting power to maintain high RPMs under pressure. Its optimized gear head reduces high-frequency noise and vibration control reduces fatigue. This battery-powered orbital polisher features a lightweight body with an ergonomic grip, an 11-speed control dial, and a variable speed trigger for ultimate control. For more information, visit VehicleServicePros.com/55267057
BUILT-IN POWER STRIP WITH FOUR OUTLETS
ADJUSTABLE WORKING HEIGHT OF 45”-70”
The 44” RS Pro 9-Drawer Flip Top Power Service Cart w/ Workstation , No. HOMBL06044090, from Homak Manufacturing , is a heavy duty tool storage unit designed for maximum efficiency, security, and durability. The power tool drawer includes a built-in power strip with four outlets and two USB ports, keeping tools organized and charged. A lockable top till with gas struts offers additional storage and charging for devices like laptops and phones. Built for strength, it features 520-lb capacity casters, a stainless steel work surface, and a high-security locking system. Nine spacious drawers with 100-lb ball-bearing slides ensure smooth operation, while a UV-protected powder coat finish enhances durability. Backed by a 5-year warranty for peace of mind.
The K-Tool International 18-Gallon Metal Oil Drain , No. KTI74552HD, is a mobile waste container and drain tank that’s air-pressurized. The drain comes with an 8” discharge hose with a shut-off valve, as well as a fluid level gauge and air pressure valve. It has an adjustable working height ranging between 45” and 70”, and the drain has two 6” fixed axle wheels and two swivel casters for easy maneuvering.
For more information, visit VehicleServicePros.com/55269390
For more information, visit VehicleServicePros.com/55279302
AVAILABLE IN MULTIPLE BLADE SIZES
The Cementex Battery Lid Poppers offer a controlled and secure method for opening battery lids, minimizing the risk of damage to components while providing access for necessary testing and servicing. Available in multiple blade sizes, these tools cater to a variety of battery configurations, ensuring a precise and reliable solution for maintenance tasks.
For more information, visit VehicleServicePros.com/55289272
AVAILABLE WITH 26,000 LBS, 44,000 LBS, OR 88,000 LBS CAPACITY
The ARI-Hetra Pit Jacks , Nos. WS-AHMPJ1226, WS-AHMPJ2044, and WS-AHMPJ4088, feature air and hydraulic operation for smooth, controlled lifting. The jacks include twin rams that offer stability and lateral sliding capability, threaded locking collars and hose burst valves for added safety, and specialized piston surface treatment that increases durability and extends service life. The pit jacks are available with capacities ranging from 26,000 lbs to 88,000 lbs, and a wide range of accessories are available, such as spreader beams, frame supports, and extension tubes.
For more information, visit VehicleServicePros.com/55279021
CUP ANGLE DESIGN GUARANTEES BALANCE
FEATURES DOT RECORDING
The SUPERNOVA Spray Gun, No. LS400, from Anest Iwata, is designed to deliver a consistent droplet size when atomizing. This, combined with the flat, even SUPERNOVA pattern, helps reduce application issues. All SUPERNOVA guns are equipped with stainless steel fluid passages ideal for any type of material, solvent-borne or waterborne. The gun’s up angle design guarantees balance regardless of cup size. The large thread pattern of the air-cap makes it both robust and easy to remove. New, larger grip points on the outside of the air cap ring facilitate quick removal and refitting after cleaning. The responsive trigger action gives the painter stable air flow control during application. Accurate air pressure can be set with either the air stroke or the fluid stroke.
For more information, visit VehicleServicePros.com/55287100
AVAILABLE IN M, L, XL, 2XL
The Vibe Glow Bones Mechanic Gloves from Cornwell Tools are available in medium, large, XL, and 2XL. The breathable mesh top helps to ventilate and keep air flowing through the top of the glove. These gloves glow in the dark and feature four-way fourchettes, an EVA-padded palm to mitigate vibrations and impacts to the palm, touch screen fingertips, a neoprene cuff for unrestricted movement, and a TPR closure to keep the gloves secure.
For more information, visit VehicleServicePros.com/55285723
The TP58 TPMS Diagnostic Tool from TOPDON allows users to activate, read, diagnose, and service all major OEM and aftermarket sensor brands. Technicians can access sensor IDs, temperature, battery status, and more. Compatible with 100 percent of OEM sensor diagnostics and 90 percent OBD-II coverage. Additional features include: fast, intuitive touchscreen interface; Wi-Fi connectivity for automatic updates, OBD-II relearn and TPMS DTC reading; custom placard adjustments; ECU unlocking for Toyota and Tesla BLE support; 5 years of free software updates; DOT recording and tire tread depth measurement support; make, model, and year lookup via VIN barcode scan; and optional tire tread depth gauge.
SPRING-LOADED TO PREVENT JOINT FROM COMING LOOSE
For more information, visit VehicleServicePros.com/55288706
MADE OF OIL-HARDENED VANADIUM STEEL
The KNIPEX 8” Long Nose 40-Degree Angled Pliers with Cutter, No. 26 22 200, feature distortion-tolerant, flexible precision tips that are stable even when twisted. The half-round pointed jaws have 61 HRC hardened cutting edges for soft, medium hard, and hard wire, and the tool is made of oil-hardened vanadium steel. The slim long nose is ideal for working in confined areas, and the pliers feature KNIPEXTEND comfort handles.
For more information, visit VehicleServicePros.com/55289330
The VIM Tools 9-pc Dual-Drive Stubby UJ E-Torx Socket Set - 1/4” x 11mm Drive, No. DDSUJET400, is a dual-drive spring-loaded universal E-Torx socket set that includes sizes E4-E8, E10, E12, E14, and E16. The sockets are designed to have an ultra-low profile when used in an 11mm wrench. The DDSUJET400 offers the clearance of the lowest profile universal sockets with the full flex of regular-length universal sockets. Users can also utilize the normal 1/4” square drive when clearance isn’t an issue. The spring-loaded feature prevents the universal joint from becoming loose, avoiding the need for O-rings or electrical tape. The set is organized on a magnetic rail.
For more information, visit
VehicleServicePros.com/55287045
WOOL INGESTION SHIELDS EXTEND SERVICE LIFE
The DeWalt 7”-9” Variable-Speed Polisher with Soft Start , No. DWTDWP849X, features a 12A motor and all ball-bearing construction with heattreated steel gears that stand up to the most demanding applications and offer a long service life. The polisher uses an electronic module that maintains a specified speed under load for better finishing, and a variable speed dial lets users set the maximum speed from 0 to 600/3500 rpm. It includes wool ingestion shields and a non-marring rubber gear case with an improved grip surface.
For more information, visit VehicleServicePros.com/55288016
CRAFTED WITH HIGHPERFORMANCE D2 STEEL
The Provoke Aluminum Folding Tactical Knife Morphing Karambit , No. CRK4040, from Columbia River Knife & Tool (CRKT), blends ancient design with cutting-edge innovation. Featuring Kinematic technology, it deploys instantly with a simple push of the thumb, ensuring rapid response when needed. Crafted with highperformance D2 blade steel, it offers edge retention for increased cutting power. The aluminum handle provides strength while keeping the knife lightweight for easy handling. Designed for secure carry, its flush-mounted clip ensures discreet and reliable storage. According to the company, the Provoke is the perfect fusion of tradition and futuristic functionality.
For more information, visit VehicleServicePros.com/55287276
OPERATES AT 1800W
The Induction Innovations Mini-Ductor Venom HP is the fourth generation of the Mini-Ductor handheld induction heater. The Mini-Ductor Venom HP is the highest-powered induction heater available operating at 1800W, says the company. From a 120V/15A line, with a heavy duty 18A cord, the Venom HP allows users to heat larger metal fasteners and components fast. The MiniDuctor product line releases metal from corrosion or thread lock compounds in a matter of seconds and without the collateral damage of an open flame. Applications include rusty bolts, nuts, and fasteners, as well as stubborn adhesives and decals.
For more information, visit VehicleServicePros.com/55277788
FEATURES A DUAL BLADE DESIGN
The Everyday Carry Folding Clip Lifter with Knife Display, No. MTCCLKN12, from Matco Tools , is available in purple, green, orange, and blue. This 2-in-1 tool features a dual-blade design, combining a pocket clip lifter with a knife to tackle a variety of tasks. The U-shaped stepped tip clip removal blade offers expert access to a wide range of clip sizes. Equipped with a secondary 2” knife blade. The thumb stud knife opening mechanism ensures safe and easy blade deployment and storage. Crafted with a durable aluminum body.
For more information, visit VehicleServicePros.com/55287106
GWSMART07
Pro-Quality Bidirectional Diagnostic Tablet
Bidirectional
REPAIRS BROKEN MANIFOLD BOLTS IN ABOUT 15 MINUTES PER BOLT
The ProMAXX Tools by Milton Exhaust Manifold Bolt Repair Combo Kit , No. PMXPWT221PRO, features three guide plates designed for Ford, GM, and CDJR engines. The kit includes easy-to-follow instructions and schematics that allow technicians to perform broken exhaust manifold bolt repairs faster and easier, typically only spending around 15 minutes per bolt depending on the conditions. It provides accurate, reliable, and repeatable results and uses machineshop grade drill bits with a 135-degree cutting angle with a split point design that prevents walking and reduces bit breakage with smaller chips and less clogging. The tool is made and assembled in the USA.
For more information, visit VehicleServicePros.com/55281399
MINIMIZES NOISE AND VIBRATION LEVELS
The Evergrade RGX Pro 316 Cordless Sander with 3/16” Offset offers the power and performance of a pneumatic sander without the need for an airline, according to the company. The sander is balanced for fine user control without any risk of running off. The sander uses patented technology to provide low noise output and low vibration levels for operator comfort. It is lightweight, weighing only 2.65 lbs, and offers speeds of up to 10,000 rpm. The 3/16” offset is ideal for aggressive sanding.
For more information, visit VehicleServicePros.com/55276793
INCLUDES 3-YEAR HANDLETO-HANDLE WARRANTY
INCLUDES 12MM AND 15MM TURBO WRENCHES
The CTA Tools Cummins 2-pc Turbo Wrench Set , No. 7005, has a 1/2” square drive and fits both 15mm and 12mm turbocharger bolts on Cummins ISB 5.9L and 6.7L turbo diesel engines. The set is ideal for cleaning and servicing turbochargers used with turbo drilling and cleaning kits. It services RAM/Cummins trucks with 1998.5-2007 ISB 5.9L and 2007-2014 6.7L diesel engines.
For more information, visit VehicleServicePros.com/55290235
The ESAB Rebel EMP 215ic features 120/230 VAC flexibility and offers complete MIG/MAG/DC TIG/Stick capabilities. The Rebel offers smart MIG, a short arc process feature that continuously learns and adapts to the user’s welding technique to provide a stable arc and repeatable welds. It features a large display screen with a high pixel density for a clear view of the TFT screen and includes ondemand availability of the user’s manual and a listing of spare parts. The Rebel has a portable five-handle roll cage design, unibody steel construction, and a 3-year handle-to-handle warranty.
For more information, visit VehicleServicePros.com/55272372
FEATURES POLISHED PLUNGER PISTONS
The AFF 3-Ton Off-Road Floor Jack , No. 300OR, features a 6,000-lb capacity and heavy duty wheels for maneuvering over rough or uneven terrain and stability when lifting. The design features an anodized aluminum frame that provides strength while remaining lightweight for easy transportation. Polished plunger pistons provide smoother movement for an extended service life, and wiper seals prevent dirt and other contaminants from entering the hydraulic system.
For more information, visit
FEATURES FOUR 6” MAG WHEEL CASTERS
The EX Professional Series 41” 6-Drawer Sliding Top Tool Cart , No. EX4106TCS, from Extreme Tools , offers both capacity and flexibility, with interior space, pry bars and hangers on both sides, and an exclusive stainless steel sliding worktop. All six drawers feature high-quality full-extension slides that are rated up to 100 lbs per single set of sliders and 200 lbs for the double slider sets on the deep drawers. Patented quickrelease self-latching drawer pulls keep the drawers closed when moving, and the PVC drawer liners protect the tools from being jostled around. Additional features include four 6” Mag Wheel casters, matched siding handle, impact-resistant non-marking bumpers, a built-in parts tray, and more.
For more information, visit VehicleServicePros.com/55288068
END CAP DESIGNED FOR HAMMER STRIKING
The Impact and Out Screwdriver & 7-pc Bit Set , No. 238HWB7PU, from Vessel includes six assorted standard bits and one screw removal only bit (+2,+3, SL6, SL7, TX25, TX30, and +2 screw removal only). One screw removal only bit has wedge shaped blades that bite into damaged screws. This set comes with an end cap designed for hammer striking, a cam mechanism that allows for 12-degree reverse rotation when striking, a hex bolster for applying more torque, and a storage pouch. Made in Japan.
For more information, visit VehicleServicePros.com/55285306
FEATURES URETHANE WHEELS FOR EASY MANEUVERING AND STORAGE
The QuickJack 8000TL and 8000TLX model lifts from BendPak can handle up to 8,000 lbs while offering a collapsed height of 3.5”. The 8000TL has a 24.25” lift height with a 70.75” frame, while the 8000TLX has a 24.5” lift height with a 76” frame. Both models are ALI-certified and come with a pendant controller for one-handed operation. Each lift features mechanical safety locks that engage automatically, and durable urethane wheels make it easy to move and stow the lifts when not in use. The models also offer reinforced structural components, independent shut-off solenoids, a pressure-compensated flow divider, a new hydraulic system, and more updates. For more information, visit VehicleServicePros.com/55290967
FEATURES RANGE OF 2” TO 4”
The Lisle Medium Duty Brake Caliper Compressor, No. 29700, simultaneously compresses the pistons on quad-piston hydraulic disc brakes found on medium duty trucks and trailers, as well as some dual-piston brake calipers. It features an 11-1/2” long breaker bar for leverage, and it can be used while the caliper is on the vehicle or while hanging free. Its range is 2” to 4”.
For more information, visit VehicleServicePros.com/55288590
MAHLE helps technicians work smarter not harder
MAHLE Service Solutions A/C refrigerant handling systems stand out in the industry with the following features: es:
n Quick and easy access to key maintenance itemsno need to remove components to service the unit
n Data management and reporting for refrigerant use optimization and warranty
n WiFi/Bluetooth enabled for software updates, network printing and remote MAHLE tech support
n iOS and Android phone app available for remote session mirroring and advanced functionality
The electrified future of automotive maintenance
Understanding what electrification means for vehicle service and your business.
By Scott Brown, Technical Editor
For over two decades, I’ve been involved with servicing hybrid vehicles, and as of today, we’re well into servicing EVs as well. Depending on your location, you may not have had much exposure to these vehicles, so your interest in this article may vary. I’m here to share some of my perspective on what electrification means for service and what impact it might have on your business.
BACKGROUND
Around 2004, my shop staff and I started attending classes covering hybrid vehicles. It was tough to find training on this subject since this new mode of propulsion was so new. Nevertheless, we started getting inquiries about performing services on Prius vehicles. Since we’re located in Southern California, the Prius was becoming extremely popular.
EVs are transforming how we think about transportation. However, this shift also brings new challenges and opportunities, especially with service and diagnostics. Some newer manufacturers have reinvented the vehicle platform by building the vehicle from the ground up, bypassing some of the traditional methods from the past. What I am referring to here is the way the end user
interacts with the vehicle. From entering the vehicle, starting the vehicle, and driving, many of these basic operations have been reimagined. If you’ve driven a Tesla, you know what I am referring to. (Figure 1)
THE EVOLUTION OF PROPULSION
For reference, EVs are not new. In fact, over 100 years ago, EVs were very prominent. From the 1890s to the 1910s, EVs were incredibly attractive to consumers. They were quieter, smoother, and easier to operate than their ICE rivals, no hand-cranking or complex gear-shifting
p Figure 1 — Tesla Cybertruck on full self-drive
Photos courtesy of Scott Brown
required. EVs were especially popular in urban areas, where their limited range (30-50 miles) wasn’t a showstopper for short trips. By 1900, EVs accounted for about 38 percent of the U.S. car market, outpacing gasoline and steam cars. Their dominance manifested from practical advantages: electricity had high availability in cities, and EVs appealed to upscale buyers, who valued the clean, low-friction experience. Companies like Baker Electric and Detroit Electric thrived, producing models that could hit speeds of 20-30 mph. (Figure 2)
But that dominance didn’t last. Battery tech was plagued with problems; leadacid batteries were heavy, expensive, and slow to charge. Demand for longer ranges increased, and gasoline cars got cheaper and more reliable thanks to innovations like Ford’s Model T and its assembly line. By the 1920s, EVs couldn’t compete on price, and their appeal dwindled with an ever-increasing presence of gas stations popping up everywhere. And with the introduction of one of the most groundbreaking innovations, the electric starter, this made the gasoline vehicle more appealing than ever!
EVs faded to a niche by the 1930s, but their early lead showed what was possible when tech and demand aligned. It just took a century for batteries and infrastructure to catch back up. Over the course of the century, internal combustion engines have dominated the automotive market. Service and repair mechanics and technicians have focused their skills on and around ignition, fuel, emissions, drivetrain, and electrical systems. Now, for EVs, they represent a significant technology shift in some of these systems. Instead of gasoline, they rely on electric motors to not only produce propulsion, but also support the refrigeration system, highvoltage batteries, and sophisticated software. This alternative propulsion system isn’t just a simple transition from the old formula, it’s an entirely new landscape. And with it comes a pressing need for specialized service and diagnostics tailored to the unique anatomy of EVs. (Figure 3)
WHY EV SERVICE MATTERS
Unlike traditional vehicles, EVs have fewer moving parts, which can mean less wear and tear on components like brakes or transmissions. However, this doesn’t make them maintenance-
Figure 2 — Baker Electric vehicle
Figure 3 — Mega beam with a 1000V-rated A/C compressor - 2024 Cybertruck
free. The heart of an EV is its battery pack. It requires careful monitoring to ensure longevity and performance. High-voltage systems, thermal management, and regenerative braking add layers of complexity that demand expertise beyond the scope of a typical mechanic’s garage. Additionally, EVs are 30-40 percent heavier than their ICE counterparts. Couple that with the instant torque being applied to the tires and suspension systems during acceleration and regeneration, and expect to see more frequent tire service, alignment, and suspension service. (Figure 4)
Charging infrastructure is another critical piece of the puzzle. As more drivers adopt EVs, service centers must be equipped to troubleshoot issues with onboard chargers, cables, and
compatibility with public and private charging stations. I have personally performed service calls for difficulties with charging. Scan tools and some specialized equipment may be needed to address and identify trouble. Poor connections, hardware failures, and other faults can easily present a frustrating experience, making trained technicians invaluable.
Moreover, EVs are rolling computers. Over-the-air software updates can enhance performance or fix bugs, but when something goes wrong, it’s not always a wrench that’s needed; diagnostic tools and a deep understanding of system operation and data interpretation will be the assets needed to address issues efficiently. Technicians are a powerful breed, and those who con -
tinue to adapt will see success within the automotive service industry.
DIAGNOSTICS: THE KEY TO EV LONGEVITY
Diagnostics for EVs go far beyond what’s being shown to the consumer through the info display systems. Advanced tools are now essential to monitor battery health, assess motor efficiency, and pinpoint issues in real time. For instance, a technician might use onboard diagnostics or a thirdparty application to evaluate the state of health (SoH) of a battery pack. One of the common tests is electrochemical impedance spectroscopy (EIS) testing, which is a non-destructive method used to assess the health of battery storage systems. It involves applying a small
alternating current (AC) signal across a range of frequencies to the battery during charging and measuring the resulting voltage response to find its impedance. EIS measures the battery’s impedance, which reflects internal resistance, charge transfer, and diffusion processes, providing insights into battery degradation.
I was recently involved with performing battery health assessments through a company called ReJoule, located here in Southern California. They are an engineering firm working on several initiatives around battery health, including the repurposing of vehicle traction batteries into stationary power backup. Their processes were quite intriguing, and while I was able to work closely with their engineers, I
learned quite a bit about this subject, however, I still have so much more to learn. Nevertheless, through the dozens of 24-hour HV DC charge cycles on multiple vehicles, a model was created, and this has led to a method for
Evolving with the industry
Icameto work for Connie & Dick’s Service Center Inc. located in Claremont, California, in 1990. Prior to that I was working in an independent shop and one of our parts vendors had an outside salesman who contacted me one day and said that Connie (Conrad) and Dick (Richard) wanted to retire, and they asked if I’d be interested in coming to work for them and purchasing their business. After several meetings, I decided to make a move and started work in September of that year. The shop was huge, but I soon noticed that even though it was 1990, there were no computers, minimal service information, and in the entire shop space, one above-ground lift could be found. The 13,000’ facility was ripe for improvement.
Sometime around 1992, I introduced a computer, and one of the existing owners wasn’t too pleased. Think about it, this was highly disruptive to the norm these folks had grown accustomed to over the past 30 years. By 1996, I had bought out both partners, and they retired. I had also made a
performing a battery health assessment on a battery pack that can be achieved in less than 30 minutes using their system. (Figures 5 & 6)
In addition to this type of testing, data logs can help reveal patterns that
deal with them on the real estate because I had big plans for the shop, so it would be able to thrive well into the future. Fast forward to today, and within our business, we are a highly capable and professional automotive service provider. Today, Conrad, at 94, is still active and visits the shop regularly. And he, too, realized a few years ago that he could no longer resist technology and purchased a new Tesla. Currently, we are growing our Tesla business, and he continues to learn more about the vehicle and its awesome technology.
Figure 5 — Rejoule battery testing
Conrad Nelson (left) and Scott Brown (right)
might predict future failures. Equipped with the right equipment and security access, a technician in the aftermarket can view high-resolution historic data to gain more insights on not only battery performance, but also other vehicle performance metrics.
One exciting development is the rise of predictive diagnostics. By leveraging artificial intelligence and machine learning, service providers can analyze data from thousands of EVs to anticipate problems before they occur. Imagine a dashboard alert warning a driver of a degrading battery cell weeks before it fails, or a service center proactively
Figure 6 — Rejoule Nyquist plot
Figure 7 — Wearing insulated gloves while working on an EV helps keep technicians safe.
scheduling maintenance based on usage patterns. This isn’t science fiction — it’s the future of EV care, and it’s already here.
TRAINING THE NEXT GENERATION
The shift to alternative propulsion doesn’t just require new tools — it demands a new workforce. Automotive schools and certification programs are racing to update curricula, teaching technicians how to safely handle high-voltage systems and interpret diagnostic readouts. Organizations like the National Institute for Automotive Service Excellence (ASE) now offer EV-specific certifications, ensuring that service professionals are equipped for the electric age.
Let’s not forget about safety, this is a top priority. Working on an EV’s high-voltage components without proper training can be deadly, which is why specialized knowledge isn’t an option. From insulating gloves to lockout-tagout procedures, EV service is as much about protecting the technician as it is about fixing the vehicle.
However, one must also be aware of the safety standards applied to vehicles in the U.S. Many safety provisions have been embedded in these systems, making it extremely difficult for one to hurt oneself. In fact, some vehicle manufacturers have no official provision for internal battery service. The battery is a replacement device with no pathway for internal service. However, as we are all aware, the aftermarket will always find a way. Bottom line, voltage can kill you, and you had better know what you are doing. As they say nowadays, “Fool around and find out!” (Figure 7)
THE ROAD AHEAD
The growth of EVs isn’t slowing down. Global sales soared past 10 million in 2022, and projections suggest that by 2035, electric models could dominate new vehicle markets. This momentum underscores the urgency of building a robust marketplace for EV service and diagnostics. Independent repair shops, dealerships, and even mobile technicians are adapting to meet the demand, offering everything from wheel align-
ments, battery swaps, drive unit replacement, and all that comes in between.
(Figure 8)
Alternative propulsion is here, but as mentioned in the beginning, your geographic location may not see such vehicles for quite some time or at all. As EVs become the norm, the ability to service and diagnose these vehicles will determine how smoothly society transitions to this electrified future. Investing in the tools, training, and technology to support today could help you stay well ahead of the curve.
SCOTT BROWN is an ASE Master Certified L1
Technician and has over 37 years of professional service industry experience. He is an independent shop owner in Southern California and is engaged at various levels within the industry. He has a deep understanding of the challenges technicians experience at the service level and is continuously striving to move the industry forward through education and networking. Brown founded Diagnostic Network (diag. net) after 22 years of service at iATN, where he retired as company president in 2018. SBrown@VehicleServicePros.com
p Figure 8 — Wheel alignment service
Small improvements that make a big difference
Changes you can make to your shop’s environment to help improve efficiency and productivity.
By Keith Perkins, Contributing Editor
When it comes to reimagining shop efficiency, it starts with one key question: how much time are your technicians actually spending working in the bay versus walking between tasks, tools, or information? For us, that question led to a series of small but powerful improvements that, when stacked together, radically changed how we operate.
CUTTING DOWN THE BACK AND FORTH
As a shop owner, one of my main priorities has always been reducing wasted movement, especially the back and forth between toolboxes, computers, parts areas, and equipment. That inefficiency adds up fast. If a technician loses five to ten minutes per job doing something as simple as hunting for a
scan tool or walking over to a desktop computer, multiply that by every technician, every day, every bay, and you’ve got a time sink that cuts directly into productivity and revenue.
One of the very first changes we made to improve bay-level efficiency was simple. Every technician got a dedicated tool cart. (Figure 1) While some shops might hesitate due to cost, our
situation is a little different, we purchase all tools for our technicians. That allows us to control the setup, eliminate duplication, and ensure every technician has what they need where they need it.
This model may not work for every business, but even if your shop doesn’t supply all the tools, there are still valuable takeaways you can adapt. The key isn’t necessarily in buying everything. It’s in centralizing what technicians use most often and making sure it’s mobile and available at the bay.
CREATING CONVENIENT DIGITAL SUPPORT
Most technicians today have at least some digital support, whether that’s
Figure 1 — To cut down on having to walk back and forth, every technician has their own tool cart in their bay.
Photos courtesy of Keith Perkins
a laptop at their bay or a shared shop computer. In our shop, we’ve taken a hybrid approach. There are stationary desktop computers in fixed locations as well as rolling laptop carts equipped with OEM scan tools and programming devices. (Figure 2)
This setup matters because before it, technicians had to stop what they were doing, walk to a shared computer, look up a diagram or procedure, then walk back. That constant interruption killed focus and flow. Now, the mobile carts let them access what they need on demand. The desks are still there for deeper dives or when more screen time is needed to study a system or series of diagrams, but they’re no longer a bottleneck. Even shaving off five minutes here and there turns into hours over the course of a week.
A PLACE FOR EVERY PART
One of the smartest things we picked up came from our collision center partners: dedicated parts carts for every job. (Figure 3) These carts are used to collect and organize all components removed from a vehicle during service, as well as a central location for all ordered parts for a job. This small detail helps avoid the scenario where a trim piece or engine cover reappears mysteriously after the car is picked up. By placing everything on one mobile cart per job, nothing gets misplaced. You know exactly where it came from and what needs to go back on. It also helps the front office confirm that all parts have been reinstalled when doing a post-repair quality control check, and it prevents customer complaints or rechecks for missing items.
PROCEDURE-SPECIFIC TOOL CARTS
Beyond general tool access, we’ve created procedure-specific carts that further streamline how we operate. One of the best examples is our alignment
Figure 2 — Along with stationary desktop computers, we have rolling laptop carts equipped with OEM scan tools and programming devices.
Figure 3 — Having a dedicated parts cart for every job creates a central location for all ordered parts for a job.
tool cart (Figure 4), a single cart that holds everything needed to complete an alignment, all in one place.
This kind of setup makes a huge difference. In shops where technicians bring their own tools, this might seem impractical. But the truth is, a basic cart and a few essentials are far cheaper than the downtime associated with searching for tools, moving between bays, or reconfiguring the alignment rack. Compared to the cost of the alignment equipment itself, outfitting one cart is barely a drop in the bucket.
We’ve also built out carts for vehicle inspections (Figure 5), stocked with
Figure 4 — This cart holds everything needed to complete an alignment.
Figure 5 — The inspection cart is stocked with tablets, flashlights, mirror tools, and safety gear to perform vehicle inspections.
tablets, flashlights, mirror tools, and safety gear. Our wiring diagnostics and repair cart contains heat shrink, wire, terminals, zip ties, and all the associated tools we need to do clean and consistent electrical repairs. (Figure 6) In fact, this cart gets so much attention that visitors to our shop regularly photograph it as an example of how wiring setups should be organized.
LETTING YOUR FLAG FLY
Now here’s something that may seem small, but has been one of the most effective tricks we’ve implemented. In our facility, we have 20 flat bays, and that means up to 20 vehicles inside at any given time. With that many cars packed in, it’s incredibly easy for a cart to disappear. Even if it’s five feet away, it can be blocked by a lift, a vehicle door, or another technician’s setup. You’ll
p Figure 6A — Our wiring diagnostics and repair cart contains heat shrink, wire, terminals, zip ties, and more for electrical repairs.
spend 10 to 15 minutes just walking around looking for it.
To solve this, we added 6" tall colorcoded flags to each cart. (Figure 7) It sounds ridiculous until you try it, but once those flags went up, the problem vanished. You can now spot any cart in the building with a quick glance. No wasted motion. No frustration. No wasted time. It’s such a simple fix, but the impact has been massive.
BE INTENTIONAL
At the end of the day, this isn’t about carts or flags or fancy tools. It’s about observing how your people move and then eliminating friction wherever you can. Watch your shop. Study it. Ask questions. Where do technicians
Figure 7 — Putting flags on your tool carts helps to keep them visible all around the shop, even when vehicles or other obstacles may "hide" them.
p Figure 6B — The wiring diagnostics and repair cart garners much attention from visitors; they take photos for an example of how this kind of cart should be set up.
p Figure 6C — Having ready-to-go carts like this are far cheaper than the downtime associated with searching for tools and moving between bays.
walk most frequently? What are they waiting on? What tools are shared that could be duplicated? What delays are happening every single day that nobody talks about?
Once you see those patterns, you can start making changes. Most improvements aren’t giant renovations. They’re usually a series of tiny adjustments that eliminate a few steps, shave off a few minutes, or reduce a little bit of frustration. When you do that over and over, the results snowball.
Efficiency is a game of inches. There’s no silver bullet. But there are things you can do right now that can start saving you time and money immediately. Add a parts cart for each job. Set up a mobile computer station. Create dedicated carts for key services like alignments or inspections. Attach a tall flag to every cart. Supply frequently used tools centrally, even if not every tool is company-supplied. Observe your team, refine their flow, and cut the wasted steps.
Every one of these tactics is a result of watching our shop closely, listening to our technicians, and constantly refining the way we work. They’re not about spending more money. They’re about being intentional and smart with the tools and layout you already have.
At the end of the day, the real strategy is to pay close attention to how your technicians, your support staff, and even you move through the shop. Watch how tools, information, and people flow, and start trimming the unnecessary steps, motions, or search efforts. Each little improvement, though it might seem minor in isolation, adds up in a big way over time. So start looking at how you can supercharge your shop’s efficiency with simple, repeatable improvements like these. And don’t forget to share anything that really works for you on your favorite social media platform. You never know who else might benefit from a better way to work.
KEITH PERKINS has been in the industry for over 19 years, serving in various capacities, including engine machinist and assembler, dyno tuner, diagnostic technician, instructor, technical information specialist, repair technician, and many more roles through the years. Currently, Perkins
co-owns and operates the L1 Automotive Group with his wife. The L1 Automotive Group is comprised of three companies: L1 Automotive Diagnostics and Programming, Level 1 Automotive, and L1 Automotive Training. Perkins currently holds the title of ASE Master Certified L1 Technician and ASE certifications A1-A9, L1, L4, X1, P2, xEV Level 2, and various other industry certifications.
The only time people notice an air compressor is when it’s not working. That’s why Jenny has basically gone unnoticed since 1927. It’s the hazard of offering the most reliable compressors on the market, but we wouldn’t have it any other way…nor would our customers.
›› Isn’t it time a Jenny was hiding in your shop?
GEARWRENCH 82-pc 120XP Automotive Tool Set in Foam Storage Tray
Reviewed by Brian Culotta, shop foreman and master technician at Dave’s Auto Care in Willoughby, Ohio.
PRODUCT DESCRIPTION
The GEARWRENCH 82-pc 120XP Automotive Tool Set in Foam Storage Tray, No. GWMSMBS02, is packaged in a secure and easy-to-move foam tray with a magnetic area. It includes a 120XP Next Generation Ratchet with 3/8” drive, a magnetic handle/bit holder with 1/4” drive, a magnetic bit holder socket with 1/4” drive, 37 bits, 15 nut setter bits, two extension bars, a universal joint with 1/4” drive, adapters, 1/4” drive six-point sockets and six-point deep sockets, 3/8” drive six-point sockets and sixpoint deep sockets, push pin pliers, pitbull pliers, three 90T 12-point combo ratcheting wrenches, and two 90T double flex GearBox ratcheting wrenches. For more information, visit VehicleServicePros.com/55260575
Q: How did the tool function as far as saving you time?
A: The tool set is organized well in a drawer-sized foam insert for quick accessibility. When a tool is removed from the foam insert, the inside layer is in a high contrast orange-colored bottom, making it obvious when a tool is removed.
Q: How has using this tool impacted your shop’s profitability?
A: I have placed this tool set in our express oil change bay to allow our general service technicians access to an assortment of commonly used tools that this kit offers.
Q: What kind of setup was involved before using this product?
A: No setup is required. The tool set is ready to be placed in a tool cart or toolbox drawer.
Q: How easy was it to use?
A: The convenient layout of the assorted tools made this set very easy for any technician of any skill level to use.
Q: What features did you like?
A: The high-visibility foam inserts labeling for quick reference to what tool is in its respective slot. The ratcheting wrenches and 3/8” ratchet are of high quality. Similar to those purchased from a tool truck.
Q: Is there any way you could think to improve or add to this tool?
A: This tool set is limited in available sizes, but after reviewing GEARWRENCH’s website, they do offer multiple sets to meet
your exact needs. I learned that their lineup of modular tool sets is vast. You can build a complete tool set with everything they offer.
Q: What types of jobs/repairs did you use this tool for?
A: Due to the limited sizing of the tools in this kit (8mm/10mm/13mm being the common trio of sizes), I chose to use this as a community tool kit for all technicians in our shop to use in our express oil change bays. A more extensive/complete kit would be required for most services on vehicles.
Q: How does this tool compare to other tools you’ve used like it?
A: I have thousands of sockets from almost all manufacturers. GEARWRENCH tools have always been a favorite of mine because they are durable and affordable.
Q: On a scale of 1 to 10, how would you rate this tool overall? Why?
A: Eight. I wish the tool kit were more complete. The limited socket/wrench size selection will frequently have me returning to another tool kit. I understand that GEARWRENCH offers multiple kits to meet the users’ needs, though.
BRIAN CULOTTA is a graduate of the Universal Technical Institute in Chicago, Illinois. A er graduating, he started working for an independent car dealership as a lead technician for seven years. He then moved to a new job at an independent repair shop where he stayed for three years. He now works at Dave's Auto Care in Willoughby, Ohio, as the shop foreman and ASE Master L1, L3 technician.
VIM Tools
5-pc Flex Finger Plier Kit, No. FPK100
Reviewed by Randy Kaiser, service manager at Rost Motor Inc. in Manson, Iowa.
Q: How did the tool function as far as saving you time?
A: This is a very unique tool set. It is a set of five different flexible finger pliers. This sounds like a weird tool, but it’s actually quite useful. Each one is shaped like a slingshot. The handle will pivot to get into tight spots. The arms are made of spring steel, and each tool has a different shape on the ends of the arms for different purposes: one for fuel, one for clips, one for wire har-
PRODUCT DESCRIPTION
The VIM Tools 5-pc Flex Finger Plier Kit, No. FPK100, features a button clip tool with a swivel head, a fuse puller tool, a relay puller, body clip mini pliers, and a wire connector tool. Each tool uses a universal joint that swivels 180 degrees, allowing them to flex in any direction for use in tight or awkward spaces. Every tool is clearly marked on both the tool itself and on the included foam organizer. The tools are colored bright green for easy visibility, and each tool can fit in a shirt pocket for quick access. For more information, visit VehicleServicePros.com/55292109
nesses, one for fuses, and one for relays. The concept is that you push the arms together with your fingers to act like pliers to release different connectors, fuses, and relays. They work so much better and quicker than using your fingers to release them.
Q: How easy was it to use?
A: It’s actually very easy to use. You simply put the pliers in place on whatever you are trying to release or remove, squeeze the arms together with your fingers, and pull the connector apart or the fuse or relay out. You can use your other hand on the handle to pull on whatever you clamped down on.
Q: How was its packaging? Did it come with any accessories?
A: The packaging is very nice. The plier set came in a foam tray with individual places for each plier. The foam tray will easily fit in a toolbox drawer.
Q: What features did you like?
A: The pliers seem to be very well made. The arms are very strong. The center portion of the tool is lime green in color to keep you from leaving it on a vehicle. The handle swivels for easy access and has a rough surface for a better grip. Each tool is individually labeled as to what it is designed to be used on.
Q: What types of jobs/repairs did you use this tool for?
A: I used the pliers to release various wire harness connectors, fuses, relays, and vacuum harness connections. I haven’t had a chance to try them on fuel line connections yet.
Q: Is there any way you could think to improve or add to this tool?
A: They seem to be pretty well thought out and capable of doing the jobs that they were designed for. I’m assuming that as connectors and clips change in the future, the company will also come out with new tools to release them.
Q: On a scale of 1 to 10, how would you rate this tool overall? Why?
A: Probably a solid nine. They are very nice and definitely something different than anything I had ever used before. They are a time-saver in the right situation, and we all know how many different connectors and clips we have to deal with every day and how frustrating they can be.
RANDY KAISER started working at Rost Motor, Inc. shortly a er graduating high school, and he is still working there 48 years later. Through the years, he has been a lube tech, line tech, paint and body tech, parts department head, service manager, and is currently in charge of the parts and service departments. Kaiser is ASE Master Certified and a Ford Master Certified Technician, as well as a Ford certified Service Manager and Service Advisor.
Killer Tools Deluxe Vacuum Floor Puller
Reviewed by Scott Becker, certified technician at Koch 33 Collision in Easton, Pennsylvania.
Q: How did the tool function as far as saving you time?
A: Since it’s in my bay, I can do a rough pull, snap photos, upload them, and get approved for the added time. It offers a 1.5-ton ability directly in any of the three bays that I have. I’m not locked down to the two-frame racks that are in my shop.
Q: How has using this tool impacted your shop’s profitability?
A: I can keep going instead of waiting days for the frame rack to get open to finish the job.
Q: What kind of setup was involved before using the product?
A: It came in three separate boxes. The two upright towers, the bottom plate,
PRODUCT DESCRIPTION
The Killer Tools Deluxe Vacuum Floor Puller, No. ART23DX, features an easy-to-use ratcheting chain that allows for 1,500 lbs of pulling with one-handed operation. The puller enables the user to set up quickly and easily anywhere in the shop, and make sheet metal pulls without having to search for chain pots or wait for a frame rack. The tool includes an additional plate for anchoring the vehicle or for down-pulls, a storage tray and carry handle for easy transport and accessory storage, and a six-finger pulling claw and down-pull pulley. For more information, visit VehicleServicePros.com/55285487
and then the vacuum pads. I did have to assemble everything.
Q: How easy was it to use?
A: It’s very easy. It has the versatility to accomplish pretty much anything versus being on a frame rack and having to reposition a heavy pulling tower depending on what kind of frame rack you have.
Q: How was its packaging? Did it come with any accessories?
Q: What types of jobs/repairs did you use this tool for?
A: It came with two extra seals for the vacuum pads and a pulley that you can use on the secondary vacuum pad to do downward pulls. It came with the claw hook assembly, as well.
Q: Was there a manual included? If so, did you use it and was it easy to understand?
A: It came with the instruction manual to assemble it, with photos of everything, and a short one-page paper for hooking everything up.
Q: What features did you like?
A: The versatility of being able to use it anywhere in my bay. We had a vehicle that needed to get pulled, but both frame racks were being used, and it was a non-drive. I was able to bring it and use it in the parking lot. It doesn’t matter what kind of floor you have in your shop, it pretty much works on anything.
Q: Is there any way you could think to improve or add to this tool?
A: The one thing that I would add is more height adjustment.
A: I used it for a rear body and taillight pocket quarter panel hit. I needed a little extra angle on the taillight pocket to get them to fit properly, and I used the tool to align everything before I welded the new rear body panel on.
Q: How does this tool compare to other tools you’ve used like it?
A: This puller has enough force to take a full-size SUV and move it across the floor without a secondary vacuum pad.
Q: On a scale of 1 to 10, how would you rate this tool overall? Why?
A: I would rate it a 10. It keeps me in my bay working on the vehicle. It’s a moneymaker. I’ve had it for about two or three months now, it’s been great to have.
SCOTT BECKER has over 25 years of collision repair experience. Becker is currently working for Koch 33 Collision in Easton, Pennsylvania. He has worked in many states, from Pennsylvania to Arizona to North Carolina and then back to Pennsylvania. Becker is certified with I-CAR, Ford F-150, and Toyota. When he's not at the shop, some of his favorite hobbies include riding and working on motorcycles and music.
Gray Tools 25-pc 1/4” Drive 6 & 12 Point SAE and Metric, Standard Socket Set
Reviewed by G. Jerry Truglia, technician, shop owner, and instructor at the AutoClinic in Mahopac, New York.
Q: How did the tool function as far saving you time?
A: The assortment of sockets, along with the ratchet, made working on a high-voltage vehicle safe and easy.
Q: How has using this tool impacted your shop’s profitability?
A: It’s been time-saving since the sockets and ratchets are in one case.
PRODUCT DESCRIPTION
The Gray Tools 25-pc 1/4” Drive Insulated Socket Set, No. 15025-I, includes 12-point SAE sockets ranging from 3/16” to 9/16” and 6-point metric sockets from 4mm to 15mm. The sockets are stored in a dual-color foam organizer with imprinted size markings on the top layer for quick identification. Each socket is individually insulated to 1,000V and tested to 10,000V, in compliance to ASTM F1505 standards.
Insulation features an orange top insulation layer (orange), and a second layer (yellow) that also serves as a visual safety indicator: should the yellow layer be visible through the outer orange layer, the tool is no longer safe and should be discarded.
For more information, visit VehicleServicePros.com/55291792
Q: How was its packaging? Did it come with any accessories?
A: Good packaging with no accessories included.
Q: What features did you like?
A: I liked the quality and the insulation of the sockets, ratchets, and extensions. Working live means that the high voltage is still on, and special precautions must be taken, like using PPE (personal protective equipment) and most of all, the proper insulated tools. Gray has made the tools that fit the job, keeping technicians safe while performing the task at hand.
Q: Is there any way you could think to improve or add to this tool?
A: Adding wrenches and screwdrivers to the set. Editor’s note: Gray Tools offers other insulated tool sets featuring wrenches and screwdrivers.
Q: What types of jobs/repairs did you use this tool for?
A: I used the set when working on an inverter, removing the inverter covers and the capacitors. The insulated tools should also be used when the circuit is off, since there are capacitors that may still have an electrical charge in them.
Q: How does this tool compare to other tools you’ve used like it?
A: This set has better sockets. It’s no surprise to technicians that hybrid and
electric vehicles have high-voltage circuits that they need to protect themselves from and stay safe. They understand that they need PPE such as Class 0/1000V gloves with HV cover, along with glove dust, a holding bag, a special flash face shield, and a rescue pole. But how about when it comes to working live on a high voltage vehicle when tools need to be used. Well, that’s where Gray Tools comes into play to prevent arcing and most of all to protect the technician.
Q: On a scale of 1 to 10, how would you rate this tool overall?
A: Eight. Safety matters, and Gray Tools has done a good job of protecting the user from high voltage. The 25-piece socket set, extension, and ratchet work well while protecting the end user. I recommend that if you’re working on high-voltage vehicles that you make the investment in Gary Tool’s socket set. Gray Tools prevents the shock factor, protecting the tech.
JERRY TRUGLIA, also known by "G," is an automotive instructor and author whose work with the US Environmental Protection Agency, Society of Automotive Engineers, National Automotive Service Task Force, Council of Advanced Automotive Trainers, Motor Age and Motor Age Training, Professional Tool and Equipment News, and the not-for-profit Technicians Service Training has made him nationally recognized in the automotive repair industry. G. is an ASE World Class Triple Master Technician Auto, Truck & School Bus, L1, L3, F1, A9, X1 C1.
AWA RDS
SUNEX Tools 8” x 10” Flexible Magnetic Mat
Q&A with C.J. Fay, digital and brand senior marketing manager for SUNEX Tools.
Q: What makes this product innovative?
A: One of the things that really makes this product innovative is it's 12 ounces, so it’s so light. It’s got the PVC layer so that you don’t have to worry about cleaning it up or whatnot. It was intentionally designed to be 8” by 10” so that it would fit on lift posts. And of course, the thing that people are really excited about is that it can hold up to 40 lbs, and it’s really like a modern interpretation of a parts bowl — something that’s been around for 25 years — but it does what a parts bowl does, and it does it better.
Q: What was the inspiration behind creating the product?
A: The inspiration was really about making the technician’s life better. We want to make things more productive, so that they can get more done and make more money at the end of the day. And this product really checks all those boxes.
Q: How would you say that this is going to improve the lives of technicians and shop owners?
A: It really excels where parts bowls let you down. So, a parts bowl, you can put your parts in there, right? But you can’t really put any tools. It’s too oddly shaped. And so, this will allow you to carry your tools as well as your parts. It also goes to the next level, holding oversized tools … [and it's] versatile in that it’s flexible, so you can fold this and you can put it on either side of a lift post, for instance, and then you can hold different tools on different sides. I’ve seen people use it on arms, posts, transmission jacks, toolboxes, control arms, frame rails, and vehicles. So, if you’re working on a job and you want to have your tools at hand, it’s been great.
Q: What feedback have you been getting from technicians?
A: Very positive feedback. They love the strength of the magnets. We use a rare-earth magnet that’s a really high-quality magnet. It’s also easy to use. And they love the durability of the PVC and the mat itself. And additionally, it can hold so much weight while being so light. It hardly feels like I’m holding anything, but knowing that this will hold 40 pounds, it’s absolutely jaw-dropping. It’s also very forgiving, and what I mean by that is, if you put this on a metal surface, and then you’ve got your tools on it, or your parts, when you go to pull those off, the mat is not coming with it, right? It’ll stay attached, but you can get what you need to and then move on with your job.
PTEN is the only publication to feature the prestigious Innovation Awards. Every year since 1999, the Innovation Awards highlight the newest and most innovative products introduced to the automotive aftermarket. For 2024, PTEN received over 100 submitted product entries in 25 categories. We will be featuring the top scoring products in monthly Innovation Award Profiles. To view a full list of winners online, visit: VehicleServicePros.com/2024IAWinners.
The Innovation Awards honor companies that take their products to another level and offer unique features that make a technician’s job easier. The 2025 Innovation Awards are now underway. Stay tuned for the winners to be announced in our September issue!
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The 10AP Series combines increased lifting height with unmatched versatility, making it ideal for larger vehicles and undercarriage work. The extra height creates a more comfortable workspace for taller mechanics to perform intricate repairs on trucks or SUVs. Built for durability and safety, it features an expandable top beam and Bi-Metric™ arms that accommodate symmetric or asymmetric lifting. Its 2-in-1 design maximizes flexibility, while efficient engineering keeps costs low and productivity high—perfect for busy shops. Check out the full line of AP-Series lifts at bendpak.com or call us at 1-800-253-2363.
DIAGNOSTIC TEST EQUIPMENT
Figuring out the root cause of a vehicle’s issue is one of the most challenging things technicians have to do, and it can take anywhere from 30 seconds to just about forever depending on the equipment you’re using. Check out some of the latest options in diagnostic equipment to make sure your toolbox is up-to-date.
COMPATIBLE WITH ANDROID AND IOS DEVICES
The ANSED Diagnostic Solutions 5-GAS Automotive Exhaust Gas Analyzer Kit , No. ANSED/KANE-EGA5, can diagnose engine and catalytic converter performance in seconds. The EGA5 can identify issues in the fuel, ignition, exhaust, EVAP, and computer control systems, as well as perform pre- and post-repair tests. Users can road test and record vehicle emissions, and they can also test vehicle A/C system performance using the optional pressure and temperature probes. The software displays, logs, prints, and shares test results on Android and iOS devices, and an optional portable printer is also available. The kit includes the EGA5 with a heavy duty probe, filters, an AC charger, a 12V DC charger, a USB cable, a manual, ANSED and KANE LINK software, and a soft shoulder carry bag.
For more information, visit VehicleServicePros.com/55276213
AIDS IN REPAIR PLANNING
The EVS Plug-In Device from Elitek Vehicle Services performs pre/post scans and programming and offers live chat with the technician and customer. With a fast response time and faster cycle times, according to the company, the device is designed to aid in repair planning. It is engineered to be easy to use with PC, smartphone, or tablet capabilities. The product features a wired internet option, status LEDs, four CAN busses, and CAN FD and DoIP readiness.
For more information, visit VehicleServicePros.com/55252819
DESIGNED FOR ACCURACY AND MOBILITY
The Auggie , developed by AirPro Diagnostics, is a forward-facing camera (FCC) solution for advanced driver assistance systems (ADAS) calibrations. Auggie leverages machine learning and vision technology to accurately replicate ADAS targets and lighting conditions, ensuring precise alignment for proper FCC ADAS calibrations as specified by vehicle manufacturer specifications. Auggie is engineered for user-friendliness and accuracy, enabling dependable calibrations in any environment. Compatible with advanced calibration-capable scan tools, the Auggie mobile ADAS solution streamlines the calibration process, allowing the user’s business to operate more efficiently and improve profitability, according to the company.
For more information, visit VehicleServicePros.com/55252959
COMES WITH MIRROR, MAGNET, AND HOOK ATTACHMENTS
The Innova Electronics 3381 Audio-Enhanced Inspection Camera features a 2.8” LCD display and IP 67 waterproof camera capable of capturing images and videos with 720p native resolution and interpolated resolutions up to 1080p. The 39” semi-rigid camera cable has eight LEDs, which can be controlled with a touch of a button. Users can record videos with voice commentary, capture stills, flip the screen, and zoom up to 2x. The camera includes a 4GB TF card and magnet, hook, and mirror attachments for the probe.
For more information, visit VehicleServicePros.com/55242482
DESIGNED TO ACTIVATE TPMS SENSORS
The Ascot Supply Maxi TPMS Wi-Fi / Sensor Kit , No. 469-51812, is a new generation TPMS diagnostic and service tool specially designed to activate TPMS sensors, read TPMS sensor status, check TPMS system health conditions, program MX-sensor status, and conduct TPMS relearn. The kit features quick mode and advanced mode options. Users can save time and energy by choosing the most suitable way to complete TPMS work. Updatable via Wi-Fi. This kit includes a TS508 Wi-Fi TPMS tool, 12 MX-sensors with rubber valve stems, four metal valve stems, an OBD-II cord, a charging cord, and a user manual in a protective blow molded case. For more information, visit VehicleServicePros.com/55056651
CONNECTS TO SMARTPHONE AS IMAGE GENERATOR
The HD Video Borescope , No. 481224/4AF, from Hazet , features a 360-degree swiveling probe and is 1m long and 3.9mm thin. The borescope is designed to get into areas otherwise hidden from the user. With a focus range of 5mm to 100mm, this tool can detect damage as small as hairline cracks or grooves. The joystick feature can direct the camera head in any desired direction. With no display unit of its own, the borescope can be connected to a standard smartphone as an image generator and storage unit. The borescope is IP67 waterproof with a temperature operating range of -20 degrees C to 70 degrees C.
For more information, visit VehicleServicePros.com/55249421
CAPTURES 4,800 DISTINCT TEMPERATURE ZONES
INCLUDES TWO YEARS OF IDENTIFIX CODE-ASSIST
The Icon T10 Comprehensive Diagnostic Scanner from Harbor Freight features a 10.1” high-definition in-plane switching touchscreen and wireless OBD-II scanning. The T10 comes with a oneyear subscription to TrueFix OEM repair information and automotive diagnostic software and a two-year subscription to Identifix Code-Assist, which includes over four million technician assessments and verified fixes for fault codes. It also features a stylus, docking station, a heavy duty storage case that converts to a tool tray, a USB borescope inspection camera, and a wireless 12V battery tester.
For more information, visit VehicleServicePros.com/55137957
The Snap-on Diagnostic Thermal Imager+ uses infrared technology to reveal heat caused by friction, electrical resistance, pressure changes, and more anywhere under the hood or around a vehicle. It offers detailed images composed of 4,800 distinct temperature zones and is capable of identifying temperatures up to 840 degrees F. The imager features image blending, split-screen view, picture-in-picture view, image capture, and video recording for up to 20 seconds. It includes a database of automotive applications, guided tests, and reference images to help technicians find a more accurate diagnosis in less time.
For more information, visit VehicleServicePros.com/55260885
INCORPORATES INSULATION TEST FOR VOLTAGE LEAKS
The 1,000V CAT III Hybrid Multimeter with Insulation Resistance Test from OTC allows technicians to perform insulation and high-voltage electrical tests on modern vehicles with ease. This fullfunction multimeter incorporates an insulation test feature to test for voltage leaks through insulation found on hybrid and electric vehicles. The tool includes heavy duty class III test leads with alligator clips, short lead, K-Type temperature adapter, and a soft-sided carry case.
For more information, visit VehicleServicePros.com/55291224
Diagnostic Test Equipment
DISPLAYS REAL-TIME CURRENT READINGS
The Power Probe PPFUSE Fuse Monitor helps technicians diagnose parasitic draw by measuring current across fuses without removing them. Lights on the back of the PPFUSE indicate if a circuit is active, inactive, or open to identify circuits with a draw quickly, and the digital display shows real-time current readings. The PPFUSE has replaceable tips and can be used on Maxi, Mini, and ATC fuses with a maximum Amp rating of 80A. The tool is USB-C rechargeable and includes a belt clip and a work light. PPFUSE is a perfect diagnostic companion for the Power Probe PPDRAW.
For more information, visit VehicleServicePros.com/55267311
PERFORMS FULL-SYSTEM DIAGNOSTICS
The Cojali Jaltest Diagnostics Kit , No. 29209, connects to commercial vehicles, off-highway machinery, agriculture equipment, material handling systems, and even marine vessels. It performs full system diagnostics (engine, transmission, brakes, hydraulics, etc.) and advanced functions like calibrations, DPF regenerations, and parameter changes. With this kit, technicians have access to step-by-step repair guides, wiring diagrams, and technical procedures that are embedded in the diagnostic software. Everything is designed for durability, portability, and performance. The kit can read and clear fault codes, reset service intervals, check live data, identify root causes with troubleshooting guides, and more.
For more information, visit VehicleServicePros.com/55279731
FEATURES J2534 PASSTHRU CAPABILITY
The Zenith Z7 from EZDS is a diagnostic scanner that features comprehensive OE-level functionality without any extra costs, as well as full ADAS functionality and access to security gateways for FCA, Nissan, Ford, and Hyundai vehicles. With built-in J2534 Pass-Thru capability, DoIP, CAN FD, and Topology scan support, it is designed to be an all-in-one solution for diagnostics. Plus, the scanner has bidirectional communication with 24V commercial trucks and inclusive remote diagnostic support.
For more information, visit VehicleServicePros.com/55018826
ELIMINATES NEED FOR MULTIPLE OEM SUBSCRIPTIONS
The Bosch HD Diagnostic Solution , No. 3824A, is designed to bring OE-level heavy duty coverage to the shop floor, with an all-in-one subscription that unlocks access to repair information and wiring diagrams for all makes and models—eliminating the need for multiple OEM subscriptions. This device offers a wide range of manufacturer, engine, and system coverage to optimize repairs involving transmissions, brake systems, exhaust treatment, and more. Enhanced bidirectional controls streamline injector coding, forced DPR regen, VGT relearning, special tests, component actuations, and more. The first-year software subscription is free, plus a 30-day Troubleshooting and Repair subscription trial. For more information, visit VehicleServicePros.com/55291175
FEATURES OFFSET AND STRAIGHT ADAPTERS
The CTA Tools Adjustable Radiator Pressure Tester Kit , No. 9376, is designed for testing radiator system pressure on a range of cars, trucks, and agricultural equipment. The kit comes with four tapered adapters: 16mm to 35mm, 25mm to 40mm, 35mm to 50mm, and 45mm to 60mm. It also features a pump with a gauge to allow users to test and maintain the cooling system’s pressure, and its working pressure range is 0 to 35 psi. The kit is packed in a blow-molded case for storage and portability.
For more information, visit VehicleServicePros.com/55233604
TESTS ALL BATTERY TYPES
The Associated Equipment Heavy Duty 12V Automatic Battery and 12/24V Electrical System Analyzer, No. 6044HD, is a 500A variable load tester that features an easy-to-read LED voltmeter and ammeter with 800A safety clamps with Flexi-Spring and patented side terminal adapters. The 6044HD provides automated testing for 12V and 24V electrical systems, and it can test alternators, starters, and all battery types. Ideal for testing remotely mounted batteries accurately. It offers maximum and minimum current and voltage readings and a microprocessor-based control board protected from reverse connections. It is made in the USA of U.S. and global components.
For more information, visit VehicleServicePros.com/55275989
FEATURES ROBUST BUILD FOR RUGGED ENVIRONMENTS
The Oasis Scientific Vividia CF-D4010 4mm Flexible Joystick Dual-Camera Monitor Borescope features a probe length of 1m with a 4mm diameter, allowing it to view and document hardto-reach areas. It has a 1MP front-view camera with a 1MP side-view camera, and it can record both pictures and videos on a removable SD card. The CF series of borescopes boasts a more robust build quality than previous models, allowing it to perform in rugged environments.
For more information, visit VehicleServicePros.com/55277684
ELIMINATES NEED FOR AN EXTERNAL TRACE GAS TANK
The Air Brake NanoLeak Finder from Redline Detection features high-pressure diagnostic leak detection technology that determines if there are leaks, records and logs tests performed, and pinpoints any detected leaks’ location within the high-pressure system. The tool simplifies the time-consuming task of locating dangerous leaks in truck and trailer systems. It uses a touchscreen interface with programmable testing configurations and NanoLeak technology that generates an endless supply of trace gas onboard without requiring an external tank, making it safer and easier to operate. The finder can determine DOT leak standard pass/fails, provide live visual graphing for quick diagnostics, data logging for liability coverage, and remotely accessible reporting. For more information, visit VehicleServicePros.com/55277160
FEATURES ULTRA-FAST ANDROID OS
The CanDo International HD Code III is an evolution from the previous HD Code II, upgrading the hardware and performance of the code reader. It features an ultra-fast Android operating system, a 5” touch screen, and a wireless VCI for ease of use. The HD Code III is ideal for reading and clearing codes as well as performing DPF resets and regeneration, injector cutoffs, speed limiter adjustments, and ABS and transmission code scanning with live data.
For more information, visit VehicleServicePros.com/55276369
FEATURES FULLY UNLOCKED SOFTWARE CAPABILITIES
The Maximus Pro from Matco Tools is a mid-level scan tool designed for automotive technicians. It features fully-unlocked software capabilities, technicians can service all makes and models without additional purchases. Its innovative user interface ensures easy navigation for quick diagnostics, says Matco, while the latest Android 15 powers enhanced speed and performance. Featuring a large screen, the Max Pro is IP-65 rated for durability against dust and water and is built to withstand tough shop environments. With the MaxSync VCI and MaxFix included, users have the tools they need to maximize their diagnostic capabilities.
For more information, visit VehicleServicePros.com/55283010
SHARES RESULTS WITH CUSTOMERS VIA TEXT
The DHC BTW350 is a wireless battery and electrical system tester that conducts tests via Bluetooth connection to the DHC app on a smartphone or tablet, which then displays real-time results. The app-based interface is not limited by cable length, and it allows users to edit and save customer and shop information as well as share test results with customers through text or images. It supports 6V and 12V batteries and includes 12V and 24V system tests. It comes with a 12-month warranty.
For more information, visit VehicleServicePros.com/55132310
GENERATES CUSTOM COLLISION REPAIR RECOMMENDATIONS
asTech Insights is the industry’s first AI solution for collision repair planning. It analyzes the results of a pre-scan and then automatically generates custom collision repair recommendations to help users build a comprehensive repair plan in minutes. Users can maximize the value of every repair and ensure every vehicle returned to their customers is fully restored to pre-accident conditions.
For more information, visit VehicleServicePros.com/55057056
PERFORMS STATIC AND DYNAMIC CALIBRATIONS
The Rotary Mobile ADAS Calibration System is designed to offer shops a quick and cost-efficient way to perform static and dynamic calibrations and resetting of ADAS correctly with fewer physical targets. The portable system features a 75” 4K HD monitor that creates digital non-scaled vehicle targets, 360-degree motion casters, accurate laser positioning of the machine to the vehicle via Bluetooth technology, step-by-step guided frame adjustments to reduce errors, and offers software versatility for users to choose an OEM or MCS Windows-based tablet. The system is also customizable with four different levels to choose from.
For more information, visit VehicleServicePros.com/53077634
PROVIDES INSTANT TEST RESULTS
The MVT Battery and Electrical System Tester from Midtronics is designed to bring accuracy and efficiency to battery diagnostics, making it an ideal tool for automotive technicians and quick service centers. The MVT features a 3.5” color display, an intuitive user interface, a rechargeable internal battery, and comes with fieldreplaceable cables. It provides a diagnosis of discharged batteries in the vehicle, eliminating the need for charging, and offers reliable battery diagnosis in the presence of vehicle system noise interruptions. It also provides battery diagnosis when the cold cranking amps rating is not visible as well as provides instant test results with no user input required in most quick lane testing scenarios.
For more information, visit VehicleServicePros.com/53077625
RUNS BIDIRECTIONAL TESTS
The i50HD Heavy Duty Diagnostic and Diesel Engine Scanner from Foxwell is compatible with Android 9.0 operating systems for global markets and features wireless connection and one-touch updates. It offers a comprehensive and affordable diagnostic solution for pickups, trucks, and buses like Caterpillar, Paccar, International, Detroit, Hino, Ford, Chrysler, and more. The i50HD not only performs general diagnostics like reading code/erasing code, live data, active test, and ECU information, but also DP regeneration, injector cutoff, and speed limit settings. The i50HD can run bidirectional tests and automatically read VINs.
For more information, visit VehicleServicePros.com/55041057
FEATURES DIRECT ACCESS TO DIRECT-HIT DATABASE
The XTool Prodigy scan tool offers a 13.3” touchscreen, Android 10.0, dual Wi-Fi modules, a 9600mAh long-lasting battery, and DoIP/CAN FD advanced communication protocols. It features fast diagnostics, 42 reset and relearn functions, ADAS calibration, seamless ECU programming, topology mapping, and enhanced diagnostic reports for electric, gasoline, diesel, and hybrid vehicles. It also includes Identifix’s Direct-Hit database built into the tool, allowing users to access factory OE manuals, millions of Confirmed Fixes, and more from the tool.
For more information, visit VehicleServicePros.com/55289221
TABLET WEIGHS LESS THAN 1 LB
The Autel MD600CV Heavy Duty Diagnostic Tablet services a wide range of Class 3 to 9 light, medium, and heavy duty vehicles. It offers 38 services, maintenance, and reset tasks, including DPF regen, VGT programming, oil light reset, airbag reset, idle shutoff, brake bleed, injector coding, trailer ABS diagnostics, and more. The MD600CV features an 8-megapixel camera, 64GB of software and data storage capacity, and the Autel MaxiVCI V200, which supports J1708, J1939, J1587, CDL, and PLC protocols. The MD600CV also offers Expert Mode, which provides direct access to OE-specific system components. The tool weighs just under 1 lb.
For more information, visit VehicleServicePros.com/55276744
The X-431 Throttle V from Launch Tech USA is designed to deliver a combination of automotive intelligence, quick navigation, and ergonomic handling for optimal efficiency. According to Launch Tech, the Throttle V is the most powerful scan tool in the X-431 family, providing fast performance during diagnostics and vehicle repair. With access to X-431 FIX and CODE ASSIST carline repair information, the Throttle V aims to accelerate the diagnostic repair process.
For more information, visit VehicleServicePros.com/55019102
TESTS FROM 20’ AWAY
The Exair Updated Ultrasonic Leak Detector (ULD) is a handheld instrument designed to help locate the source of leaks in a compressed air system. With this tool, testing the various unions, pipes, valves, and fittings of a complete installation can be done at distances up to 20’ away. The ULD can detect the vibrations of high-pressure gases, creating an audible sound through supplied headphones as well as indicating intensity via front-facing LED display as it moves closer to the leak origin. Adjustments can be made to filter out background noise with “+” or “-” buttons for fine-tuning sensitivity. The updated ULD offers an increased ability to detect leaks in hard-to-reach areas while complying with the IEX 61326-1 standard.
For more information, visit VehicleServicePros.com/53064914
PERFORMS 31 SPECIAL FUNCTIONS
The Mac Tools Automotive and Motorsports Scan Tool , No. ET4200, features a rugged 7” body and seamless wireless connection to the VCI. The ET4200 is equipped with the BSCAR VII diagnostic connector that supports cutting-edge protocols like CAN FD and extended DoIP. It allows users to perform a wide range of functions, including reading and clearing DTCs, data stream analysis, actuation tests, coding, matching, service lamp reset, brake pad reset, and more. Intelligent VIN identification provides swift diagnostics. The kit includes motorcycle connectors and other essential accessories. Battery tester and video scope expansion modules can be added for more utility.
For more information, visit VehicleServicePros.com/55276617
PROBES ARE ALL IP67 WATERPROOF
USERS CAN RECORD DIAGNOSTIC SESSIONS
The Navigator TXB 2 from TEXA USA is a latest-generation vehicle interface specifically developed for the bike and marine environments. The processor used makes it fast and powerful, allowing quick and precise processing of the data from the control units, in PassThru mode also. The TXB 2 features Bluetooth technology and a new USB-C socket that the company guarantees will provide a faster connection and an optimized data download. Its hardware features make it compatible with all the current protocols and its integrated 16-pin CPC connector allows the use of all the BIKE diagnostic cables. Users can record the diagnostic session while moving.
For more information, visit VehicleServicePros.com/55235274
The Teslong NTS700 Pro Inspection Camera features a 7” 720p HD IPS color display, offering crisp visuals that allow the user to easily identify issues in cylinder heads, exhaust systems, wiring systems, and other tight spaces. The screen’s IPS technology ensures accurate colors and wide viewing angles. With a 6000mAh rechargeable lithium battery, the user can perform extended jobs without frequent recharging. The camera probes are all IP67 waterproof and dust resistant. For added versatility, users can select a probe with either a dual or triple lens to experience split-screen capability, enabling them to view multiple camera angles at once. Additional features include Wi-Fi streaming capabilities and a flexible design. For more information, visit VehicleServicePros.com/55272138
WORKS WITH ALMOST ANY DIGITAL MULTIMETER
The Electronic Specialties LOADpro Clear Dynamic Test Leads , No. 180CLR, feature a clear housing that allows users to actually see the load and instantly load the circuit to see if current can flow. The leads work with almost any digital multimeter and are designed specifically for finding wiring faults in automotive, light truck, and heavy duty vehicles. It is capable of locating corrosion in wiring when paired with a digital voltmeter and can perform voltage drop tests on the fly. The leads feature SteadyPin probe tips that ensure effective and problem-free connections. For more information, visit VehicleServicePros.com/55260062
broken taps simply and safely – without drilling, lasers,
for
Building a career one tool at a time
This tech’s uniquely effective setup houses his carefully curated collection of tools.
By Griffin Matis, Associate Editor
Though he’s now production manager at Morrie’s West Bend Honda in Wisconsin, Alex Hess originally started washing cars in the wash bay. When a lube tech position became available, he seized the opportunity to prove himself.
“About six weeks into being a tech, I remember Honda was having issues with their transmissions. On my days off, I took on the challenge of rebuilding one ... it took me two days to finish the job, which was longer than expected. But I quickly moved up the ranks, and the rest is history. If I hadn’t taken that leap, who knows where I’d be today?”
Part of the process of moving up the ranks involved figuring out his workflow and finding out how to better service the vehicles that came into the shop
Alex Hess
Shop: Morrie’s West Bend Honda
Location: West Bend, Wisconsin
each day. Like most techs, Hess started from scratch.
“When I started out, I had very basic tools like everyone else,” he says. “One of the first things I noticed was how many veteran techs didn’t even have some of the basics — they were borrowing tools, stuff that would make the job easier, all around the shop. I never wanted to be that guy.”
BUILDING A SOLUTION
Watching senior technicians constantly running between boxes and bays looking for a specific tool drove the point
home for Hess. Even though he was starting at essentially zero, he made a plan.
“Back then, I didn’t have a car payment. I drove a beater, had no house or kids, and figured instead of spending money like my friends were, I’d invest in my future. So, I started buying tools — $200 a week with one tool truck, $100 with another — for two years straight. My goal was to never walk onto the truck without buying something.”
Hess’ investment paid off, and as his supply of tools grew, so did his abilities and efficiency. He didn’t always walk off a truck with a life-changing purchase, but even the mistakes turned into valuable lessons on their own.
“Looking back, I wish I’d talked more with the senior techs and asked them, ‘What’s something you only use once or twice a year but that saves you time when you need it?’” Hess explains. “Because I bought a lot of tools thinking I’d use them and didn’t or found better options later.”
PROTECTING YOUR INVESTMENT
Of course, constantly buying tools meant needing a place to put them. When Hess started as a tech, the shop had built-in boxes that never really impressed. He maintained a sizeable box with lockers and a hutch that got the job done before Snap-on’s Rock ‘n’ Roll Truck pulled up one day with a jaw-dropper.
“I saw a white EPIQ on the Rock ‘n’ Roll Truck, and I was hooked. White seemed like a terrible idea for a mechanic, but it looked so clean and classy,” he remembers. “My [last] box was a silver vein hammer finish, so it didn’t show fingerprints or dirt. But I couldn’t stop thinking about that white EPIQ. It just looked so classy, and I loved the way that the drawers pulled.”
After trading in his old box for the EPIQ, he never looked back. Even after looking at other boxes and manufactur-
Hess' clean, professional setup reflects who he is as a tech. Photos courtesy of Alex Hess
OCTOBER 8-10, 2025
RENAISSANCE PHOENIX GLENDALE HOTEL & RESORT, GLENDALE, ARIZONA
BIG TIME BOXES
ers, he felt that there was only one that met his needs.
“What makes it a little bit different than what else is on the market is that there’s some toolboxes where you put your tall sockets in your deep drawer and they don’t fit in there, and then some [drawers] are too deep,” Hess says. “The Snap-on top drawer and deeper drawers are the perfect height for your deeper sockets and your power tools. It doesn’t seem like there’s a whole lot of wasted space in there.”
While there’s only so much you can do to protect the exterior of your toolbox, Hess knew he wanted to keep the stainless steel top as flawless as he could – especially given how quickly dings, scratches, and smudges can accumulate in a shop environment. The day it was delivered, he got a local glass company to cut him a piece of Lexan that went over the top.
“I don’t remember how old my toolbox is now, it’s got to be 10 or 12 years old, but that stainless top is still in mint condition,” he says. “It still has all the original light reflection that makes the hutch brighter. I can stick important service bulletins or any kind of paperwork underneath it.”
A WORKING SETUP
His mobile setup nowadays consists of two SideKIQ carts and two KRSC101 workstations that he acquired unexpectedly at the same time, but his main setup is just as optimized.
“What’s unique about my setup is that it’s a corner cubicle setup. Most guys run it in a straight line, and I love the look of that, it’s definitely got the wow factor, but the reason I went with a corner configuration is because it’s easier for me to access all of my tools,” Hess says. “I can be doing my work orders on one of my screens, and if I need a tool that isn’t in the box that I’m using, I literally just turn around and it’s right there. I don’t have to walk 10 to 15
steps down to get to whatever I need.”
With his ever-growing collection of tools, Hess quickly learned just how important it was to make optimal use of every inch of space available. Foam organizers are a viable option for some setups, although Hess vastly prefers the more modular Mantis Toolgrid system for his needs.
“Organization, I feel, is really important because as you grow, toolbox space comes at a premium. How are you going to store your pliers? Are you standing them upright, are you storing them flat?” Hess shares. “That Toolgrid was one of the best organizational investments that I’ve had.”
THE DAILY DRIVER
One SideKIQ has been optimized for his day-to-day work, giving him access to nearly everything he typically needs while remaining easily mobile for moving in and out of the shop.
“I have slots and dots panels on both sides, so I hang all my power tools,” he says. “On one side, I have a vacuum, a
jump pack, and a shelf. On the other side, I would probably say 80 to 90 percent of my daily use tools are in there, so if I need to work on another rack in the shop or I need to work in the parking lot across the way, I can do most of my work out of that cart, and I feel like that’s a huge advantage.”
The advantages of a purposeful, organized setup don’t just extend to the work you’re doing on a vehicle. Of course, looks aren’t everything, and the tech using the tools matters more than where they’re stored, but the reality is that your setup reflects who you are as a professional to the outside world.
“When somebody walks in and sees a box of that size ... it’s like instant validation,” he explains. “You can see it’s clean, it’s organized, and that I take pride in my work.”
Hess' entire collection is just as organized and optimized as his daily go-to cart.
SPEC GUIDE SCAN TOOL
A comparative list of functions and features for a large selection of aftermarket scan tools from 21 equipment manufacturers.
SPONSORED BY:
TRITON O
Stronger in numbers. Add yourself to the equation. Miguel isn’t one to ask for help. Equipped with The TRITON™, which provides verified fixes harvested from users across the globe, he doesn’t have to. Offering a 2-channel lab scope and wireless connection, it’s like having 70 thousand techs, each with 40 years of experience at his side. So you can cover Miguel’s back, and he’ll cover yours. Plus up your numbers with the diagnostics system that adds you to the equation.
SPEC GUIDE 2025 SCAN TOOL
Updated information from manufacturers of Global OBD-II, Professional Diagnostic, and Heavy Duty Diagnostic scan tools.
By Elli Carder, Assistant Editor
Welcome to the 2025 Scan Tool Spec Guide, brought to you by Professional Tool & Equipment News, Professional Distributor, and Fleet Maintenance magazines.
This year marks the ninth year of the Scan Tool Spec Guide, and though much has changed in the industry in that time, the need for reliable scan tools has remained constant. We update our guide each year to better reflect the changes and advancements of aftermarket scan tools with insight from industry experts and our editorial team.
In this year’s guide, we’ve got the most up-to-date information on scan tools from over 20 aftermarket manufacturers across three categories: Global OBD-II, Professional Diagnostic, and Heavy Duty Diagnostic.
As you peruse this guide, you’ll discover around 45 different scan tools all equipped with unique features to help you diagnose the vehicles that roll into your shop. If you’re in the market for a new scan tool, take care to learn which tool might fit your needs best.
6 GLOBAL OBD-II SCAN TOOLS
12 PROFESSIONAL DIAGNOSTIC SCAN TOOLS
30 HEAVY DUTY DIAGNOSTIC SCAN TOOLS
All specs have been provided by the manufacturers. Endeavor Business Media is not responsible for the accuracy of the tool specifications provided.
Cover image provided by EZDS USA
OBD-II DIAGNOSTIC
Displays
Reads test results for oxygen sensors (Mode 5)
Reads test results for other component/system monitoring (Mode 6)
Bidirectional control (actuator tests) (Mode 8)
Vehicle information - VIN # (Mode 9)
Reads permanent DTCs (Mode
Innova Launch Tech USA Mac Tools Matco Tools Opus IVS Snap-on
OBD-II DIAGNOSTIC
2025 SCAN TOOL SPEC GUIDE
Scan Tool Heroes are Here
• 3 Year Software Upgrade Warranty
• The Award Winning Repair Informatics Database - Identifix Direct Hit Subscription Included for Free (One Year)
• Fastest Topology Scan In the Industry
• Extensive Vehicle Coverage of Euro, Asian and Domestic
• VCI is compatible for J2534 Workflow
• Adheres to New Age Vehicle Network Protocols (CANFD, DOIP, and more..)
• US FCA SGW Approved For Purchasing Inquiries visit xtooltech.us For Distribution Inquiries email
PROFESSIONAL DIAGNOSTIC
2025 SCAN TOOL SPEC GUIDE
PROFESSIONAL DIAGNOSTIC
2025 SCAN TOOL SPEC GUIDE
4
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access for repair info (4-ch scope, Repair Source, wiring diagrams) 75 Car 11 Moto/ Spt, Opt.121 HD brands Unparalled remote diagnostic support Exclusive Snap-on fasttrack intelligent diagnostics with SureTrack Complete coverage for all vehicle types
Included, but supports use of existing subscriptions via web browser
Expandable, add: HD, ADAS, key programing, thermal Bidirectional capabilities for most OEMs
We develop new vehicle technologies with OEMs. Trust our tools to service them.
3824A Heavy Duty Diagnostic Tablet
◾ OE-level heavy-duty coverage without expensive individual OEM subscriptions
◾ All-in-one subscription unlocks access to repair information for all makes and models
◾ Manufacturer coverage: Freightliner, International, Kenworth, Mack, Volvo, Peterbilt, Sterling, Western Star, and more
◾ Engine coverage: PACCAR, Cummins, Perkins, Detroit Diesel-MBE, Mack, Navistar, Caterpillar, Deutz, MTU, and more
◾ System coverage: transmissions, brake systems, exhaust treatment, audio systems, and more
◾ Diagnostic capabilities: Enhanced bidirectional controls including Injector coding, forced DPF regen, VGT relearning, special tests, component actuations & more. Also includes live datastream and full color-wiring diagrams
◾ Off-highway upgrade kit available for agricultural, construction, stationary vehicles and more
◾ One year warranty
ADS X Professional Diagnostic Scan Tool
◾ Rapid DTC scan powers all-system DTC scans
◾ Complete pre- and post-reporting with wireless printing
◾ Topology view OE-level network information
◾ Seamless Solutions for Secure Gateway Access: Unlock access to OEM Secure Gateway Modules (SGW) for Ford/Lincoln, FCA/ Stellantis, Honda/Acura, Hyundai, Kia, Genesis, Nissan, Subaru, Mercedes, Porsche, Volkswagen, and Volvo vehicles; Access solution varies by OEM (directly on-tool software, via AutoAuth, and more)
◾ Access to Repair Source – 100% OEM-licensed repair information library with the most expansive, reliable, and up-to-date vehicle coverage and information, right from the source with Enhanced subscription
◾Access to Code-Assist™ top reported fixes by Identifix
◾Quick links to Identifix, Mitchell, AllData and more
◾ On-tool and online training videos
◾ All new Android 11 OS+ software with access to Google Play Store
◾ First year software subscription free plus 30-day trial of Enhanced subscription
◾ ADS 625X works with DAS 3000 ADAS Calibration Solution
HEAVY DUTY DIAGNOSTIC
$501-$1,000
HEAVY DUTY DIAGNOSTIC
Calibrations for variable vane turbo (Cummins, Detroit Diesel, International/Navistar, PACCAR, Mack/Volvo)
Detroit, Peterbilt, Cummins, Mack
Professional Power in Your Hands
PRO-LINK+, built for servicing a complete range of commercial vehicles, makes Benny more than just a pitstop technician - it makes him an efficiency expert.
Under the hood, PRO-LINK+ delivers:
• Code-specific information with detailed testing procedures, component photos and wiring diagrams
Take control with over 200 special tests and 600 user-configurable parameters. Built tough for medium and heavy-duty trucks, PRO-LINK+ is your essential diagnostic companion.
PRO LINK+
N +
• OEM-specific coverage for engines, transmissions, chassis, and brakes
