NOLN - October 2021

Page 40

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PI T STOP

GETTING INTERPERSONAL

Optimizing workplace communication to improve productivity

time, it’s going to hurt production and the bottom line sooner or later.” Borowka shares some examples he sees work with companies for which he consults and tips that can help improve communication between you and your team. A S TO L D TO N OA H B ROW N

WITH AN INCREASING EMPHASIS ON

speed and immersion in technology in the quick oil and quick lube world, it’s sometimes easy to let communication between managers and teams fall by the wayside. Dana Borowka, co-founder and CEO of Lighthouse Consulting Services, says that even though it may happen

unintentionally, letting that line of open, clear and constant interaction can lead to dysfunction in the workplace and overall lower morale. “Clear communication is vital,” he says. “People not getting along, having communication conflicts is not healthy for an organization. If you don’t have the trust and people are fighting all the

Establishing Open Communication Above all, having an open line of clear communication between—both from coworker to coworker and from boss to employee—is the most effective way to maximize the productivity and morale of a team. Instead of focusing on the big picture right away, start small. If conflicts

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