Fleet Maintenance – April 2024

Designed to communicate with your iOS or Android device and supporting CAN FD, the Blue-LinkTM 2 vehicle interface, combined with the First-LinkTM app, provides quick diagnostics for truck drivers on the road and service writers at a repair facility. Visit nexiq.com to learn more.

p. 8

Equipment

Spec’ing the ultimate fuel-sipping sleeper

The right powertrain, engine parameters, and aerodynamic packages can help boost fuel economy by up to 10% or more, helping fleets significantly reduce both costs and emissions.

p. 12

In The Bay

Aiming for accurate repairs

A perfect repair is always the target when fixing a truck inside or out, but distractions and improper processes can cause a technician to miss the bullseye. Here are some ways to improve accuracy and eliminate comebacks.

p. 18

Shop Operations

Patching leaks

in your tire program

Keeping tire costs in check will help keep fleets’ profits from dissipating.

SPOTLIGHT ON...

p. 22

Tools

Making time for training

Physical and digital training aids can help busy shops keep up on new technology.

p. 24

CMMS

Speeding repair time with data and tools

Identifying your shop’s standard repair time allows you to set a benchmark with the help of data, tools, and lean practices.

Want to contribute? Contact us at editor@FleetMaintenance.com

Cover image:

Photo: John Hitch | Fleet Maintenance; 109786472 | G?nter Albers, 110753842 | Sergey Lavrentev, 85847817 | Miceking | Dreamstime

Repair accuracy

P. 12

Improved OTR fuel efficiency

P. 8

TMC

26 Intangles offers AI-powered DPF monitoring

Intangles’ latest tool optimizes fuel efficiency and engine performance with DPF data.

27 NEXIQ eTechnician adds Mitchell 1 TruckSeries info

Connecting eTechnician and TruckSeries cuts down on software swapping.

28 Decisiv/TMC report: Parts, labor costs stabilized in Q4 2023

What fleets can do with VMRS-based knowledge

DEPARTMENTS

FROM THE EDITOR

6 Hitched Up

Winning by failing

30 Fleet Parts & Components

What’s new in products for more efficient fleet operation.

32 Tools & Equipment

A roundup of the latest tool and equipment offerings.

Tire program optimization

P. 18

34 Product Spotlight: APUs

EXCLUSIVES

issue,

Global cyberthreats could target U.S. fleets Increasingly connected trucks offer boons for fleets in increased efficiency and visibility, but they also come with hacking vulnerabilities that the industry can’t afford to ignore. FleetMaintenance.com/53098302

Stellantis forms

Ram Professional

The new North American division combines the company’s light-duty CV solutions under one name with the hope of taking a bigger chunk of the market share. FleetMaintenance. com/53098679

Goodyear launches

regional delivery

RangeMax tires

The updated RangeMax steer and drive tires offer better durability. FleetMaintenance. com/53098090

Winning by failing

Sometimes we can learn through others’ mistakes, though more often than not, we have to fail to grow.

By John Hitch Editor-in-chief

Despite all the trainers, experts, and mentors in the industry, failure remains the best instructor out there. It’s why you hear successful entrepreneurs lauding the benefits of “failing fast and often.” More colloquially, we’re told to “get back on the horse” after life bucks us off into the mud. You’re supposed to clean yourself off, assess what caused the abrupt dismount, climb back up, and try a different tactic. And if you get knocked off again, repeat the process.

But why learn from your own failures when there are so many other losers out there to take the fall?

That’s the premise of one of the sector’s most intriguing innovations: predictive maintenance. After one asset fails, the fleet analytics platform learns to spot the warning signs and alerts management if they are detected. Then someone can fix the truck before it goes down on the road. But you don’t need AI to leverage this strategy in your organization. Just look around. Failure is everywhere and there’s a large enough sample size in most areas now that we don’t always need to bruise and muddy ourselves to improve. For fleets, they can study where others went wrong with new technology or equipment before adopting them, or learn from new hires what made them leave their last job.

This is specifically about managing a commercial vehicle maintenance operation, mind you. A tech might attempt to fix a fault

and fail, but that’s part of the process. But organizational missteps, like not performing a quality check on an inexperienced tech’s wheel-end replacement, cannot be tolerated. A runaway trailer tire on the highway is a hell of a lot more dangerous than a bucking bronco.

The problem is sometimes we don’t know how much we’re failing. For example, the industry doesn’t accurately track wheel-off events, and fleets don’t like to share their fatal blunders. You could rely on 32-year-old data from the National Transportation Safety Board, which found between 750 and 1,050 tractor-trailer wheel separations occurred annually. But with the advent of dash cams, we can see up-close how destructive these preventable accidents can be. And those videos can be used as a training tool to make sure your shop’s techs make sure every nut is torqued correctly with a properly calibrated wrench. It might take a little more time out of the bay, but as we point out on Page 22, techs want more training. And there are plenty of ways to approach it, from online modules to physical training boards.

You’ll be happy to know this issue is chock full of ways to learn from others’ failures—possibly the most since I became the magazine’s editor. Our cover story (Page 12) tackles ways to avoid comebacks in the shop, which even if not safety-related, kill shop and customer profitability. Hopefully, after reading it you’ll find a few new ways to improve your shop’s repair accuracy, or at

least understand the need to track and learn from mistakes in the shop.

We also dive into the best ways to track repair time (Page 24), which the auto repair side has down but, according to sources, isn’t as easy in the commercial sector. We do all know how important fuel efficiency and tire health are, and we cover ways to improve those areas on Pages 8 and 18, respectively. And of course, check out our annual Tool & Equipment supplement, which along with all the best practices bursting out of this issue, should put your operation on the path to success.

Of all the ideas and recommendations we’ve put forth, though, there’s really only one I want our readers to take away from this issue: strive to change your operation for the better. Whether it’s setting a new safety goal, improving repair speed and accuracy, or learning a new skill yourself, show you care about continuous improvement, that you refuse to settle for mediocrity. This will permeate into your culture and inspire others to do the same.

I’ll close with a little lesson from my previous life on a submarine. We could recite every disaster that ever happened on a sub or ship. Teachable moments about maintenance and preparedness were drilled into our heads. Even so, my boat was a mistakes magnet. We all made quite a lot in my first few years (me more than most). The culture was more toxic than ship’s sanitary tanks; morale lower than the Mariana Trench. Then, after a lot of soul-searching and training, something changed. Maybe we just got tired of losing—or maybe it was team-building degeneracy in European ports. But we ended up (dare I say perfectly) executing our mission in [REDACTED]. We won the Battle “E” (Efficiency) Award and were recognized as the most improved ship in the Atlantic fleet.

It was a painful crucible to live through, but could we have achieved so much without the experience? Hard to say for sure, but I doubt it.

This is why we can’t always use other’s failures to power our own victories, and why leaders can’t always step in when employees are about to fail. With safety stuff, absolutely—though you should also explain where they went wrong and how to never repeat it. But for the day-to-day stuff, like troubleshooting a new issue or even interacting with an angry customer, even if it takes longer to fix a truck or you lose one client, let them figure it out. This shows them they don’t always have to strive for perfection (the pursuit of which can incite mistakes), and that you have their back. And that’s the stuff of a winning team.

@Hitched2Trucks

BENDPAK

Spec’ing the ultimate fuel-sipping sleeper

The right powertrain, engine parameters, and aerodynamic packages can help boost fuel economy by up to 10% or more, helping fleets significantly reduce both costs and emissions.

By Gregg Wartgow

[ FUEL EFFICIENCY ]

It’s easy to see at the pump that diesel prices are always on the rise, but did you know a truck engines’ thirst for that fuel also goes up with age?

“A typical engine will start o at its maximum fuel economy, but then start losing 0.751% per year a er about 450,000 miles,” noted Brian Antonellis, SVP at Fleet Advantage. “At the same time, [new models] typically become 2-2.5% more fuel e cient every year.

“It starts getting real close to where it becomes less expensive to replace a truck than trying to maintain it, especially with the higher costs we’re anticipating in coming years due to new EPA regulations,” he added.

ese more stringent emissions requirements take e ect for Model Year 2027 trucks, and many fleets are expected to pre-buy MY 2026 and older trucks to circumvent the costlier equipment designed to meet new regulations. Antonellis noted the projected price increase could be as much as $25,000 to $30,000 per vehicle, while others have estimated around $20,000. Even at that amount, fleets would see a 10% markup for a $200,000 Class 8 tractor.

e price hike is due to re-engineered dual SCRs, in a mandated e ort to drop NOx by more than 80% and extend useful life. Fleets could also double their diesel exhaust fluid costs with the change. is is all speculative for now, but the potential new costs are enough to incite action at the fleet level.

“I think they’re afraid of the unknown,” theorized Antonellis, who was director of fleet operations at PepsiCo when the fi rst a ertreatment systems were adopted around 2010.

He noted that the push for greener technology has led to “increased fuel economy, [which] has done wonders for the industry” and “driven profits to the bottom line.”

ose profits are at risk as fleets must soon purchase Phase II-compliant trucks, and in places like California, more costly zero-emission trucks.

What does any sensible person do when they know they’ll have big costs coming in the future?

ey save now.

Sure, that could mean pre-buying to get eciency and simplicty benefits, but a surefi re way to save is to implement those green solutions that Antonellis mentioned. Ranging from aero kits to auxiliary power units, these have bolstered bottom lines for years, and together they can have a dramatic impact on fuel cost.

Focusing on sleeper tractors in particular, which travel the most miles, we created a rundown of the components and accessories a fleet can spec to help even their thirstiest trucks sip, not guzzle, their fuel.

The trucks

ere are actually several sleeper tractors available now that meet or exceed current fuel economy expectations. Here’s a look at some of the more notable.

Volvo Group

Volvo Trucks North America re-engineered the Volvo VNL, which includes five sleeper config-

urations, to improve fuel e ciency by 10% compared to the previous model. e better mpg comes from improved aerodynamics—a wedge-shaped cab, sloped windshield, and sleeker roofl ine—along with improvements to Volvo’s integrated powertrain, which includes the D13 engine and I-Shi automated manual transmission. Airflow was also directed to help cool the engine.

“ e more you can keep the engine cool and utilize that wind, the less the fan turns on,” explained Bobby Compton, VTNA product marketing manager. “ ere’s still a lot of horsepower used when a fan comes on. And any time that horsepower is not being used to drive the tires, it’s not creating value for our customers.”

At Volvo-owned Mack Trucks, the Anthem HE+ Package combines the fuel-e cient Mack MP8HE engine with a host of aerodynamic features to minimize drag and increase fuel e ciency by up to 9.5% compared to similar Mack Anthems without the HE engine and HE+ features.

Paccar

In 2021, Kenworth launched the next-generation T680, and the 76” high-roof sleeper is the company’s go-to OTR model. At the heart of the T680 is a fully integrated Paccar powertrain. But the big fuel-e ciency gains have resulted from a redesign that emphasized aerodynamics and improved airflow. Kenworth said the improved aerodynamic design can o er fleets up to 7% in fuel savings compared to a similarly spec’d T680 classic model.

“We focused on improving airflow by narrowing the hood and keeping air as tight to the cab and sleeper as possible,” said Brianna Potthast, Kenworth on-highway marketing manager.

“ is includes full fairings to the back of the sleeper with lower fairing extenders to help smooth airflow along the side of the truck. e

A-pillar mounted turning vane was recently redesigned to further improve aerodynamics around the windshield and side of the cab.”

Other optional aerodynamic features on the Kenworth T680 include wheel well closeouts, tandem axle fairings, and wheel covers. “Depending on the customer’s use case, they can also opt for longer side extenders to close the trailer gap; 28” versus the standard 19”,” Potthast said.

Like Kenworth, Peterbilt’s flagship, the Model 579, also got a redesign in 2021. Touted as the most technologically advanced, fuel-e cient Peterbilt ever, this 579 improves upon the older version’s fuel e ciency by 7%. e Paccar powertrain, combining a Paccar MX engine and DX-40k tandem drive axles, o ers an integrated solution for maximizing fuel e ciency and payload capacity. Advanced aerodynamics further drive fuel e ciency.

Navistar International’s 2024 LT Series is the most aerodynamically e cient truck the company has ever o ered. When paired with its most fuel-ecient powertrain, the S13 Integrated Powertrain, the company said fleets could see up to a 15% boost in fuel economy compared to a 2017 LT Series truck with aero package and 2017 GHG International A26 engine.

Daimler Truck

Freightliner’s Cascadia is powered by the Integrated Detroit Powertrain (IDP), which includes a DD13 or DD15 engine paired with a Detroit DT12 transmission and axles. Intelligent Powertrain Management (IPM) leverages predictive technology using GPS terrain maps to reduce fuel consumption. e Axle Lubrication Management 2.0 (ALM2) system regulates oil levels to reduce friction, extend gear life, and

» Aerodynamics play a crucial role in the all-new Volvo VNL’s 10% increase in fuel efficiency. An angular profile, shrink-wrapped hood, curved windshield, wedge-shaped cab, cab fairing extensions, and FlowBelow wheel solutions are among the features. VTNA

further improve fuel efficiency. Two aerodynamic packages are available.

The Aero Package includes an A-pillar deflector, tow hook covers, an upper door seal, 20-in. side extenders, side extender seals, drive wheel covers, full chassis fairings with enhanced flexible side skirts, and an aerodynamic hood and door/ hood mirrors. The AeroX Package provides even greater fuel efficiency by bumping up to 24-in. side extenders and adding an optimized low ground clearance bumper, optimized drive wheel fairings, and aerodynamic height control.

Integrated powertrains

Engine manufacturers have been making hardware improvements over the past few years to help boost fuel efficiency.

“Today’s engines have revolved around the goal of reducing parasitic losses while optimizing their handling system in an area of the fuel map where a truck spends a high portion of its drive cycle,” said Kris Ptasznik, powertrain TCO and consultancy leader at Cummins, a manufacturer of engines, emission solutions, and other products for commercial vehicles. “The engine must be more efficient where the transmission ratios, axle ratios, and tire sizes all say the engine is going to operate most of the time.”

To that point, the concept of an integrated powertrain has helped truck manufacturers ensure that all components work in harmony, helping improve performance while lowering fuel consumption.

“The industry had gotten used to getting the engine over here and the transmission over there, putting together their own little Frankenstein,” said Len Copeland, Detroit product marketing manager. “Not anymore. Without the integration we have today, you could never get the accuracy, speed, and efficiency that’s required of vehicles now.”

The integration of Detroit’s powertrain, for example, extends beyond conventional electronic communication protocols (such as SAE J1939). It leverages a common controller capable of operating at faster speeds. “This enhances operational smoothness, a critical factor in optimizing efficiency,” Copeland said, while also offering a couple specific examples.

“The Detroit DT12 (automated manual transmission) can achieve 20-40% quicker shifts in gears 7 to 12. This improvement is achieved by reducing torque interruption and maintaining turbo

boost, resulting in smoother shifts and enhanced efficiency. Moreover, precise clutch control eliminates the need for a self-adjusting clutch, while Power Launch technology accurately targets torque requirements for smoother launches, rather than relying solely on preset RPM thresholds,” Copeland said.

Integrated powertrains have opened the door to engineering techniques like downspeeding. Downspeeding uses faster rear axle ratios to allow for lower engine speeds. According to data from the North American Council for Freight Efficiency (NACFE), downspeeding can help improve fuel efficiency by 2-3%.

“Rear axle ratios have historically been run at 3.25,” Fleet Advantage’s Antonellis said. “But that was before direct-drive transmissions and the torque bands we see now. Now we’re seeing some fleets go down to as low as 2.38 in some instances.”

Copeland explained that “trucks equipped with higher axle ratios, like 3.08, often operate at around 1,300 rpm, while those with lower ratios, like 2.85 or 2.64, can achieve lower rpm ranges of 1,200 and 1,100, respectively.

“Historically, reducing rpm by 100 can yield an approximate 2% fuel savings, making the transition from a 3.08 to a 2.64 a potentially instant return on investment,” he continued. “However, it’s crucial to note that this calculation applies when comparing similar transmission types (i.e. direct drive with direct drive).”

Axle configuration is also an important consideration. When operating in environments where drivers don’t necessarily need power to both rear axles, spec’ing a 6x2 axle could help improve fuel efficiency by 2.5% compared to a 6x4, according to data from Cummins.

Engine parameters and electronic features

Electronic engine parameters also present some fuel-efficiency opportunities. In fact, NACFE said a fleet could see an improvement of 5-8% by optimizing certain parameters such as vehicle speed control, predictive cruise control, and idle shutdown. Gear-down protection is also helpful, as long as the transmission is set up properly and the speed sensors are tuned correctly.

“There are many different parameters that can all dance together as a truck is driving down the road,” Cummins’ Ptasznik pointed out.

The Cummins X15 Efficiency Series (2024) engine, which is available on many of today’s sleeper tractors, can provide up to a 1% improvement in fuel economy when comparing powertrain configuration to the 2021 product. The incorporation of EX Ratings provides an additional 1.75% in certain duty cycles. Cummins EX Ratings help ensure powertrain optimization by harmonizing the Cummins engine, Eaton Endurant HD transmission, and GPS look-ahead data. That integration allows for several unique features that can help fleets maximize fuel efficiency.

“Look at predictive gear shifting, for instance,” Ptasznik said. “The engine is downsped, so it doesn’t maintain speed on a grade like it used to. This feature knows it’s going to have to downshift at some point on a hill. It also knows it can carry speed better by downshifting earlier, instead of shifting on the grade and losing even more speed during that shift event. Then it will command the transmission to perform an early upshift when it’s cresting that grade, allowing the driver to reaccelerate back to set speed in a more efficient manner.”

No unique calibrations are required for fleets to enable EX Ratings features, which include On-Ramp Boost, predictive engine braking, dynamic power, and hill roll out. New in 2024 is an addition to Cummins’ SmartCoast functionality.

“If it knows it can recover speed loss at the bottom of a hill, it will just coast instead of upshifting,” Ptasznik explained. “The truck may lose a little speed. But the system knows, through the predictive map data, that gravity will help that truck get back up to speed.”

Aerodynamic features are also important to fuel efficiency, but shouldn’t be taken for granted when spec’ing a new truck. Although it’s pretty rare, NACFE Executive Director Mike Roeth said fleets can still buy sleeper tractors without skirts. It’s important to confirm which aerodynamic features are standard and available as options when spec’ing a new truck.

“If you’re an OTR fleet, it’s all about closing air gaps,” Fleet Advantage’s Antonellis said. “You want as short an air gap as possible between the front of the trailer and the back of the fairings. You want to close gaps around the wheels, tanks, and fenders.”

At 70 mph, nearly two-thirds of the energy created by the engine is spent overcoming aerodynamic drag, noted Daniel Burrows, VP and general manager of TruckWings at ConMet. TruckWings is a tractor-trailer closure device that activates

ConMet

ConMet

» Aerodynamic flow without TruckWings

» Aerodynamic flow with TruckWings technology

automatically at highway speeds and retracts under 50 mph to allow the truck to turn. ConMet acquired the company last November.

Testing by Mesilla Valley Transportation Solutions found fuel e ciency improved by 6.2% on a diesel truck equipped with TruckWings versus one that did not.

MVTS testing also revealed FlowBelow’s OEM quarter fender replacement, AeroFender, can cut fuel usage by 187 gallons of fuel per year (1.49 gallons per 1,000 miles).

“A bonus to the AeroFender is that fleets can subtract the cost of the OEM quarter fender they are currently spec’ing, which reduces the purchase cost and improves the ROI of the AeroFender even more,” noted Daryl Bear, lead engineer and COO of MVT Solutions.

Idle reduction

Excessive idling is a fuel economy killer. Various electronic engine parameters can help address idling while trucks are stuck in tra c or at a port. According to NACFE’s Benchmarking tool, 93% of OTR fleets utilize anti-idling electronic engine controls.

“Fleets should also make sure any truck they’re buying has some idle-reduction technologies like engine start/stop,” said Roeth. “Cruise control is another important feature. And, of course, fleets have to look at things like aerodynamics and tires.

ese are the types of things that can help take a truck from 6 to 8 mpg.”

But when it comes to sleeper tractors, other technologies and products must come into play.

“ is might be the time to jump into a diesel or battery-electric APU (auxiliary power unit),” Roeth noted.

Bunk heaters, for instance, use a fraction of a gallon of fuel to run all night. Similarly, APUs can be used to run air conditioning and other cab accessories while the truck engine is turned o . APUs also use far less fuel than idling. Plus, there are even battery-electric versions available.

[On page 34, we list a few APU options and how they’ve benefited fleets.]

Tires and wheels

Roeth said some fleets have gone to single widebase tires a er shi ing their focus to fuel eciency. “ at said, the low rolling resistance of some duals have really come a long way. Fleets need to look into that, too, to determine what their best option is,” Roeth explained. Most tire OEs o er rolling resistance calculators to help fl eets determine what may be best for them.

Wheel covers and fairings are good add-ons to help improve aerodynamics. ey reduce turbulence around the wheel ends and cavities, which reduces drag.

“Wheel covers can generate a 0.93% fuel e ciency gain on a tandem-axle tractor alone,” said David Black, VP of fleet sales at FlowBelow. “When you add wheel covers to the trailer position, you can pick up another 0.81%. at’s a 1.74% total improvement.”

Beyond wheel covers, Black said more fleets are also looking to add fairings to the drive wheel position. FlowBelow markets wheel covers and fairings together in what it calls its Tractor AeroKit. Black said the full AeroKit can help improve fuel eciency by another 1.44%, bringing the total fuel e ciency opportunity to over 3%. Black said fleets can spec FlowBelow’s AeroKit from the factory at every Class 8 OE.

Truck hub units can also reduce wheel-end friction to improve e ciency. For example, SKF says the Scotseal X-Treme adds lower frictional torque to the system compared to other available seals which contributes to improved fuel consumption.

According to Cengis Shevket, president of North America a ermarket sales for SKF Group, the Scotseal X-Treme can save up to 10 gallons of fuel per seal annually. Considering a tractor has six seals and a trailer has four more, that’s a saving of 100 gallons per tractor-trailer.

“If you multiply that across a fleet of 100, 200, 300 vehicles—it adds up pretty quickly,” Shevket said.

Engine oils

When the new Model Year 2027 trucks start hitting the market, there will also be a new class of engine oils. We’re talking 20-weight viscosities that will take fuel economy to another level. In the meantime, a fleet could have an opportunity to start migrating toward these looming low-viscosity oils to see some fuel savings now.

“Getting fleets to feel comfortable with lower-viscosity lubricants has been one of the challenges with current lubricant technology,” said Bhaskar Prabhakar, product performance advisor at ExxonMobil. He’s talking about the

CK-4 and FA-4 class of oils that rolled out nearly eight years ago. e limited adoption of 10W-30 in both CK-4 and FA-4 has been disappointing. But he’s not entirely surprised.

“Adoption requires a significant mindset shi away from the idea that 15W-40 is always better in terms of wear protection,” Prabhakar said. “ e reality is that a 10W-30 can provide the same wear protection, while also providing the fuel economy benefits. An oil marketer would never put a product out there that was incapable of protecting the engine.”

A fleet must fi rst ensure that the engine is capable of handling a lower-viscosity FA-4. If it is, a fuel e ciency gain of 1-2% over a sustained period of time is realistic. “We even have data showing 3% in some instances,” Prabhakar pointed out.

Even when moving toward a lower-viscosity engine oil, maximizing fuel economy depends on several additional factors, from aerodynamics and powertrains to fuel quality and driver behavior.

“Maximum fuel economy is this magic number fleets are always chasing,” Prabhakar said. “ ere are many ways to get to that number. All of those little details that provide some benefit will add up.”

One more little detail to keep in mind is good preventive maintenance.

“You have to change the oil at the recommended interval,” Prabhakar reminded. “It’s also important to make sure all of those moving components in the engine are taken care of. Next to good fuel, good preventive maintenance is the best thing a fleet can do for fuel economy. Even a fleet that doesn’t want to invest in the latest and greatest engine technology can benefit from these things which they can control.”

And with fleets expecting increased expenses in the coming years, knowing there are options to cut one of the highest ones should at least help them sleep a little better at night.

For related content go to FleetMaintenance.com/equipment

» FlowBelow’s AeroKit includes both wheel covers and drive wheel fairings. FlowBelow

» Truck hub units, like the Scotseal X-Treme, can save up to 10 gallons of fuel per seal annually.

SKF

ACCURAT E REPAIRS AIMING FOR

A perfect repair is always the target when fixing a truck inside or out, but distractions and improper processes can cause a technician to miss the bullseye. Here are some ways to improve accuracy and eliminate comebacks.

By John Hitch

[ REPAIRS ]

According to DJ Painter, a vehicle technician for nearly a decade, one of the worst feelings on the job is watching a familiar-looking truck being dragged back to the shop on a wrecker’s hook.

Your internal monologue may ask “Did I work on that truck?” before a check of the vehicle’s repair history confi rms you were indeed responsible for this “comeback.” at’s the name for when a shop releases a truck with a clean bill of health, but it’s not at 100% and must return for further evaluation. A shop may also classify a comeback as an inaccurate repair caught in the shop but that causes further downtime.

Trucks are complex machines, and sometimes issues are so hidden they’re easy to miss. Other times, though, it’s pure mechanical malpractice.

“I’ve defi nitely seen guys leave a drain plug loose in the bottom of an oil pan, and that can cause total engine failure or failure of the di erential,” explained Painter, now the Technician as a Service lead at Noregon.

e target is always perfection, and as a professional technician, thinking that you not only missed the bullseye—but failed to hit the target completely—can evoke a physical response.

“It’ll make you sweat because you really want to take pride in your work,” said Painter.

On a personal level, the shop may dock your pay.

“In some shops, that’ll keep you from getting your bonus, so even though you had 110% productivity, you won’t make your bonus, because you had a comeback,” Painter said.

Your reputation will also take a hit with the other technicians. “Shops are kind of a cutthroat environment, so you’re gonna get trash talked, too,” he added.

e inaccurate repair can have a domino e ect on the fleet side too, where logistics windows have become tighter and being o target cuts into the bottom line.

“If you miss that window, you’ve lost all the profits on that haul,” said Ben Johnson, former director of product management at Mitchell 1. e diagnostic marksman noted some fleets strategically place backup trucks near routes to ensure their customers’ orders are fulfi lled, but “that’s an expensive solution.”

In his role at Noregon, Painter seeks to help fleets and shops avoid costly redundancies by backing up the diagnostics provider’s customers remotely during tricky troubleshooting jobs, helping them always stay on target to fi x the truck

and get it back to work. And just like Painter talks technicians through diagnostic jobs, we’re here to guide your maintenance operation through identifying the root causes of inaccurate repairs and how to improve your “aim” overall.

Measuring the problem

Before trying to rid your shop of comebacks, you should fi rst figure out the size of the problem.

“Comebacks in the fleet business are not very prevalent, but when one happens, it is always a challenge,” said Jenny Baker-Ford, fleet services manager at Mike Albert Fleet Solutions (MAFS).

She added the worst-case comebacks are also the most avoidable if the technician double-checks their work. ese include loose oil drain plugs or partially opened air fi lter boxes.

MAFS doesn’t specifically track these, as comebacks don’t appear as an issue, but the maintenance management provider does respond to negative online feedback from drivers within 72 hours and works with contracted shops to resolve any complaints.

Tracking repair misses in general can be dicult because that feedback isn’t always provided—and culpability is not always apparent. is is especially true with long-haul trucks that rarely get serviced at the same place twice.

“It’s hard to look through the records to know whether the fi rst time a vehicle was brought in it was misdiagnosed,” Johnson said. “Was the wrong part hung on it? Or were there other contributing factors that just didn’t get caught?”

Johnson said using Vehicle Maintenance Reporting Standards system codes, which group related parts to shared systems through a numerical system, can help when combined with repair history tracked in fleet management so ware. For example, Johnson explained that if a truck got a new water pump in St. Louis and then the hose attached to the water pump had to be replaced in Kansas City, it’s likely that the initial replacement was not done correctly.

Painter noted that you can also look at diagnostic fault code history to track comebacks. He noted Noregon’s JPRO stores fault history, and though you won’t get specific alerts, you can look for anomalies such as a DTC indicating a loose pin tension being cleared dozens of times. at could indicate a technician did not adequately reconnect wires.

In the collision space, the definition of a comeback can be broader. Supplemental work, or repairs not necessarily listed on the original estimate, can be harder to detect. In the case of a front-end collision, damage to the hood is obvious, but how did the impact affect internal parts?

“If a cooling pack gets pushed backwards, maybe there’s hidden damage that is not visible without partial disassembly,” explained Doug Orr, product manager of AdjustRite, PPG’s estimating software solution. “These may include damaged parts such as a transmission cooler, hoses, fans, brackets, supports, and wiring.”

If you miss these initially and need to wait on parts, that extends unplanned downtime for the fleet. And if structural damage is missed until the end, that can push a repair out several months.

According to data presented at the Collision Industry Conference, out of 26 repaired consumer vehicles studied, 90% were totaled after inspection, with half having unaddressed frame damage. And they had 3.5 times the cost versus the original estimate.

“It’s a pretty damning report, in terms of the quality of the repairs,” asserted Frank Terlep, VP of ADAS (Advanced Driver Assistance Systems) solutions at Opus IVS, a provider of collision diagnostic, estimating, and training tools. “There’s a fairly large percentage of vehicles not being properly repaired.”

Commercial vehicle body shops are also limited because “unlike the car side, the big truck side doesn’t have as many guidelines,” explained Jeremy Shuey, body and paint shop manager at Housby, a Des Moines, Iowa collision shop.

With more oversight needed, Housby expands the definition of ‘comeback’ to include trucks that haven’t left the shop yet.

“We have one shot to get [the damaged area] disassembled, look the vehicle through, and make sure we have every part that we need,” Shuey said. “Anything thereafter is almost like a comeback.”

Comebacks are rare at Housby, Shuey said, but when found, are logged on an Excel spreadsheet and addressed at bi-weekly meetings to ensure that techs are aware. “When we do point these things out, it’s not ammunition to fire at the guy,” he explained. “It’s us saying, ‘This didn’t meet our standard, and this is how we can get it to meet our standard.’”

Rooting out root causes

After determining how often inaccurate repairs occur, find out why they happened. According to the experts we spoke to, leading causes include inexperience, distraction, and the pressure from fleets to complete a job fast.

“You want it quick, done right, or done cheap? Because you can’t pick all three,” Orr offered.

The more repairs a tech has notched, the better prepared they are to offer things done quick and right, though.

“Most technicians will tell you that their biggest tool in their tool belt is their experience,” Johnson noted. He explained that especially as new technology appears on commercial vehicles, even veteran techs will run into ravenous repair jobs “that eat their lunch.” These are the “weird

» Diagnostic and repair software, such as Noregon’s NextStep, will walk technicians through fixing a truck with step-by-step instructions, while pointing out potential areas that require extra attention.

Noregon

“ We have one shot to get [the damaged area] disassembled, look the vehicle through, and make sure we have every part that we need. ”

Jeremy Shuey, body and paint shop manager at Housby, a Des Moines, Iowa collision shop

diagnostic issues” where the tech went over on hours and likely didn’t make money.

Experienced techs know they will make that money up the next 15 to 20 times they see that scenario and handle it more quickly, Johnson said, meaning they have to take the time required to do the job right. This isn’t always intuitive to newer techs, who Noregon’s Painter said feel “a lot of pressure to get something

done in a timely manner, so they can make their money as well.” If this pressure is affecting accuracy, re-evaluating hourly versus a flat-rate pay structure for new techs may be helpful.

“Flat rate works great for the techs who are used to it and have been turning wrenches for a while, but when you’re new in the industry, and you’re still trying to figure this stuff out, I feel like it’s a very bad choice starting out,” Painter said.

Another thing to watch out for is incentivizing productivity without controlling for quality. Denver-based shop Iron Buffalo has several incentives to help bring out the best in their technicians and supervisors, though it adds a caveat to management bonuses. If the amount of comebacks is high, a manager’s bonus could be lowered up to 40%, according to co-owner Mike Schwarz. Distractions are unavoidable, but allowing them to infect a repair isn’t. It’s all a matter of breaking tasks up like chapters in a book. If you have to remove 12 fasteners, and something else requires your attention, don’t stop at nine.

“Go ahead and take those last bolts out,” advised Painter, who said when he was a dealer tech, distractions were the leading cause for comebacks.

He admitted he once left a fan unplugged on a radiator job, causing the check

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engine light to come on. Or if a tech absolutely must interrupt a task, Painter also recommended writing down what the last step was to help bookmark your place.

A distracted tech might also leave a tool in the engine. Painter would avoid this by keeping all tools and bolts in a magnetic tray on the frame rail.

Shuey also advised that techs go through the correct processes with one vehicle at a time, rather than jumping between three or four trucks.

“If we’re skipping around, we’re not doing the full process,” he said. “That’s when you start to have comebacks.”

Starting off right

Just because all the concerns listed on a work order were handled doesn’t mean all the truck’s issues are fixed. Ultimately, it’s on the shop to ask the right follow-up questions when receiving the truck.

“I can’t tell you how many times we’ve gotten ourselves in trouble by just going off of what the driver complaint was on the work order,” said Nate Morris, a technician at Transport Refrigeration. He attributed these to a “misunderstanding between the driver and the service writer.”

Morris, who recently won Thermo King’s inau gural written and skills-based competition for dealer techs, offered an example where a driver told the service writer his APU wouldn’t start, but it started fine in the shop. When pressed for more details, it’s discovered the TriPac unit only failed at certain times of day. Then it’s revealed it only happened when the sleeper was parked at a high altitude. After lifting the hood, Morris said he found a dirty air filter or hung-up injector. That underlying issue combined with the thin air kept the APU from starting.

“That’s why details are everything,” Morris asserted. “This will help get a quick and accurate diagnosis of what’s going on.”

On the other side, Noregon’s Painter pointed to the importance of training drivers to give the right answers via vehicle inspection reports as well.

“You want your drivers to be just as trained as the technicians—not to turn the wrenches—but to be able to identify an issue,” Painter said.

In addition to road tests to identify “weird wobbles” or other steering-related problems, Orr also advised that drivers have a parts list handy to accurately estimate damage. AdjustRite’s Shop WorkSheets feature digitally provides access to a printable parts list via a smart device once VIN is entered, along with labor and paint hours.

“It sounds simple, but a lot of locations that we run across sometimes just use blank sheets of paper, or Excel documents, going off what they see in real life, and then generating a list from that,” Orr said.

Having a parts list and “reverse estimating” reduces the need for supplemental additions later, Orr explained, because more internal damage is found at the onset.

“It actually saves you a ton of time when you get back to the office,” he said.

A new AdjustRite tool called Repair Management also lets shops assign work and track hours per repair order through a dashboard. Through this,

management can identify who is most efficient at certain repairs based on efficiency and/or focus on training if it’s needed. They can also have a newer tech shadow the more experienced worker to pick up “time-saving tips,” Orr said.

This not only allows shops to complete urgent jobs promptly, but also help the more raw techs learn how to correctly complete the job the first time. “That’s where that seasoned technician comes in,” Shuey said. “There are bushings, pivots, and different things that can be missed quite easily.”

Follow the guidance

Making sure mistakes in the shop, like incorrectly torquing wheel-end bolts, don’t lead to an accident on the road is always the number-one priority, but even less sensational repercussions impact both the shop’s and customer’s bottom line.

“Poor repair quality and repair comebacks cost both the vehicle owner and the repairing facility time and money,” noted Robert Braswell, executive director for TMC. “Processes should be in place which reduce or eliminate issues created by human factors.”

As previously noted, those “human factors” are distraction and inexperience—two agents of chaos. Structure and routine, meanwhile, represent order. They are also the building blocks used

by OEMs to create repair guidance for specific equipment and components, and at a broader level, used by industry experts to craft TMC’s Recommended Practices. These instructions are born from lengthy discussions by TMC members—including fleets, maintenance providers, and manufacturers—over several meetings. Several hundred are available, and Braswell noted they have been demonstrated to improve repair accuracy and minimize comebacks.

One in particular, TMC RP 1604, Rapid Repair Assessment, “provides great guidelines on how fleets and service providers can get to the root of a diagnostic problem within a two-hour window using a field-tested framework for repair success,” Braswell explained. He equated it to the same diagnostic process a medical physician would use to triage an injured patient.

“Following these guidelines—and others like it from TMC such as TMC RP 1609, Quality Control Guidelines—will help achieve faster service, better communication, less downtime, and a friendlier experience each time a driver or customer returns to the maintenance/service facility with equipment complaints,” Braswell added.

Johnson noted that RPs, which are accessible via TruckSeries, are not a “magic bullet,” but can be used as “another piece of information that can be very useful at understanding a specific vehicle configuration and how to diagnose it.”

Because of the rapid pace of technology, more often techs must rely on a tablet in addition to their experience. Noregon customers can access NextStep, an interactive step-by-step guide that offers cautionary tips, while TruckSeries has features such as Advanced Interactive Wiring

9362619 | Andrew Buckin | Dreamstime

» Using checklists to ensure quality throughout a repair provides protective redundancy for a shop at every stage of work. Housby

Diagrams to help techs tackle complicated electrical systems by highlighting the circuits, connectors, and other system elements with access to replacement procedures.

When dealing with ADAS components, Opus IVS’ DriveSafe tool “will prompt users to do the appropriate workflow based on what they’re trying to do in terms of its dynamic or standard calibration,” Terlep said. On the light vehicle side, a feature called ADAS Map also indicates where ADAS systems are located, what type of calibration is needed, and why.

DriveSafe also includes diagnostic scans assisted by remote experts to further speed up accurate collision repairs.

AdjustRite also uses logic to provide prompts—ranging from just one to potentially 100, Orr said—to guide techs through the repair process and provide reminders based on parts listed in the work estimate.

Following that guidance, whether it comes from the manufacturer, industry-approved materials, diagnostic and repair software, or remote experts like Painter, will not only ensure shops make the correct repairs but do so in an expeditious way while limiting parts expenses.

Quality assurance

The final protection overall will be the road test, but in general, the best prevention against comebacks is solid quality control procedures. Housby has a production manager involved from the start with the vehicle damage analysis, Shuey said, and quality checks are performed during repairs, through the paint shop, and finally before releasing the truck to the customer.

Again, having a structured workflow is crucial. Shuey said making a vehicle blueprint with what’s been repaired and what parts need to be replaced can reduce confusion.

“A lot of people don’t use enough quality control checklists,” Terlep said. “If you’re an airplane mechanic, you live and die by checklists. In our world, they’re not used enough.”

Painter noted it’s also important to check that all tools that need to be calibrated are done so annually, and to red tag those that aren’t. For shared shop tools, tracking is more easily managed. To get techs to stay up to date on personal tools, he suggested offering incentives, like a cash bonus, for staying up to date.

Regular training, whether through OEMs, vendors, or organizations such as ASE or ICAR, can

also serve as forms of embedded quality control.

Perhaps most important of all is to use previous comebacks to your advantage by learning from them. While aiming for perfection should be the ultimate target, allowing room for error also provides room to grow.

“There are certain things that you have to learn from failure; you have to right your own wrongs,” Shuey said.

He’s seen managers step in and correct mistakes for their techs, which deprives the tech of that instructive feeling of remorse for messing up.

“If they’re not correcting their own wrong, they’re never gonna learn from it,” he said.

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Patching leaks in your tire program

Keeping

By Seth Skydel

Two percent may not seem like a big number, but that all depends on how big the whole is.

e 2023 American Transportation Research Institute’s Analysis of the Operational Costs of Trucking put tire expenses at 2% of a fleet’s per-mile costs, however, carriers who supplied cost data for the report collectively ran more than 13.6 billion miles. e 2022 average cost per mile was $2.25, with tires accounting for 4.5 cents per mile. at means they collectively spent nearly $1.4 billion on tires, and these expenses are climbing. e 2023 ATRI analysis also noted a 9.8% increase in tire costs over 2021.

Tires remain one of a fleet’s highest costs, ranking near the top of operating expenses a er fuel and driver wages. And it’s no secret that positive changes to a fleet’s tire management strategy will have a dramatic e ect on profitability. Just like stopping an air leak will prevent a flat tire, patching ine ciency holes in your overall tire program will lead to more zeroes in your profit line.

“A properly managed tire program can save thousands or even tens of thousands of dollars annually, depending on the fleet size,” explained Valentino Faraone III, regional vice president, new product development manager, Double Coin.

is starts with addressing the gaping leaks. Choosing tires that exhibit the longest wear and practicing e ective preventive maintenance will promote longer life and eliminate failures like blowouts. But some holes could be as narrow as a pin and the air, or in this case, e ciency, still fi nds a way to escape. Here we cover all the potential areas of waste in a tire program, some you probably know, and some you might not, to help you turn that 2% into an even smaller number.

Pressure points

Let’s start with the obvious. Tires need to be inflated to the proper psi. is a ects not only the life of the tire but fuel costs as well.

“Checking air pressure on a regular basis has a positive impact on the life, wear, and performance of tires,” said Jim Garrett, product category manager, Michelin North America. “Fleets may also be taking more of a hit on fuel costs than they realize because of tire pressure losses, especially with today’s high fuel prices.”

Tires are designed for a specific amount of deformation as they roll through the tread contact area, Garrett explained. And because an underinflated tire has more deformation as it rolls, that creates several negative e ects.

One of those is because the energy used to deform the tire ultimately comes from the fuel tank.

“A rule of thumb that has been in use for some time says that 10% underinflation will cost about 1% in fuel economy,” Garrett related. “And the energy needs to go somewhere and that is o en heat, which is an enemy to tire durability.

“Properly chosen tires are also one of the simplest ways to save costs,” Garrett contin-

ued. “Low rolling resistance tires may trade o some mileage, but they more than make up for that in fuel savings. In today’s environment, the fuel savings can be ten times more than the trade-o in miles.”

Faraone noted that tire costs can increase with under and overinflated tires. “A tire that is underinflated by just 10 psi can wear up to 20% faster or more,” he said.

“Additionally, under or overinflation can lead to premature tire failure, and possibly damage the vehicle and even jeopardize the load,” Faraone continued. “Overinflated tires are also more susceptible to impact breaks and irreversible irregular wear.”

Faraone also pointed out that tire inflation pressures are especially critical in dual tire assemblies, where one o en impacts the other.

“A mismatch of as little as 5 psi can change the tire’s circumference,” he explained. “Because dual tires are bolted together to the wheel-end assembly, they are forced to rotate together. at can create unnecessary drag and put significant strain on the tire with the larger circumference because it is forced to bear more of the load, and can inevitably lead to failures, which can cause damage and be costly.”

Fleets should be well aware of the myriad technology solutions to help drivers and maintenance personnel stay on top of tire health, but just in case you aren’t, check out the sidebar on Page 20.

Matching up

Even the most well-maintained tire can still set a fleet back if it’s not the right tire for the job. at’s why matching tires to fleet equipment and duty cycles is essential for optimizing performance, safety, and cost-effectiveness, noted Dave Johnston, division head, product & pricing, CV at Apollo Tyres.

He said this starts with understanding the specifications and requirements of your fleet’s vehicles and equipment by considering factors such as vehicle weight, axle configuration, load capacity, and intended usage

Adapting OOS violations to ATIS

As of April 1, 2024, the Commercial Vehicle Safety Alliance is updating the North American Standard Outof-Service Criteria, which its roadside inspectors use to determine if a vehicle needs to be placed out-of-service (OOS). This year, the organization is adding a provision that grants more flexibility to tire leak violations, as long as they’re equipped with automatic tire inflation systems (ATIS).

More specifically, the updated rule states that non-steering tires with a small puncture in the tread area are now a standard violation instead of an OOS one, as long as the leaking tire is equipped with ATIS that keeps the tire’s pressure at over 50% of the rating on the sidewall.

“Allowing an ATIS-equipped vehicle to travel to a safe location (next dispatch–end of trip) with a small puncture in the tread area of the tire when the air pressure is being maintained reduces the potential for rear-end collisions or other roadside incidents without affecting the safe operation of the vehicle,” noted Kerri Wirachowsky, director of Inspection Programs, CVSA.

However, if the leak is in the sidewall or a tire is not equipped with ATIS, the vehicle will still be placed OOS, Wirachowsky said.

For ATIS manufacturers, such as Drōv Technologies, which offers the Drōv SI tire inflation system, the ruling takes into account the capabilities of today’s automatic inflation systems. Bob Davis, VP of Business Development, Drōv Technologies, stated that he appreciated fleets could get a grace period for such tire violations as long as the technology kept up with the leak.--AK

CVSA

(e.g., long-haul transportation, regional delivery, o -road applications).

A detailed duty cycle analysis should also be conducted. Johnston advised fleets to look at operating conditions (highway, city, o -road), average mileage per trip, frequency of stops and starts, seasonal variations, and terrain characteristics.

Matching tread patterns to the application is important as well, Johnston added.

“Choose tread patterns that are best suited to the specific applications and operating conditions encountered by your fleet,” he said. “For example, select highway tires for long haul transportation, all-terrain tires for mixed on-road and o -road use, and specialized tread designs for severe weather conditions.”

Also, don’t forget what’s ultimately making these tires spin: the powertrain.

“Diesel vehicles typically have higher torque and weight compared to gasoline-powered vehicles,” Johnston said. “As a result, tires for diesel vehicles may need to have a higher load-carrying capacity and be more resistant to wear and tear. Tires for gasoline vehicles may prioritize factors such as fuel e ciency, handling, and comfort. Additionally, electric vehicles o en have di erent weight distributions due to the placement of batteries, and they can generate instant torque at lower speeds, so tires for EVs may need to be engineered to handle the unique demands of electric propulsion systems.”

Matching should continue throughout the life of the tires, as both sides of the axle should seek symmetry as much as possible. Mismatched tread depths in dual tire assemblies can also cause many issues, Faraone noted.

“We recommend no more than a 4/32nd di erence between tires mated in a dual assembly for both drive and trailer positions,” he said. “It is also important to make sure tires on each end of the axle have similar depths so that a shi ing of the load does not occur, putting unnecessary strain on the tires.”

Technologies to assist tire management

The driver is ultimately responsible for ensuring vehicles have adequate air pressure and tread depth, which is checked during pre- and posttrip inspections. But their jobs are stressful enough, so fleets can ease some of that burden with any number of tire pressure monitoring systems and other technologies to ensure optimal tire health.--LR

Proper tire maintenance goes beyond helping ensure maximum tire life. Retreading is a key to tire cost control by improving the return on investment for casing purchases, noted Shaun Uys, vice president, Truck Tires U.S., Continental.

“E ective tire maintenance protects the integrity of the casing, which is critical for retreading,” said Chris Garcia, head of U.S. automotive business, Anyline. “Fleets typically want to get at least two or three retreads out of every tire casing. Extending the amount of time a tire is in service lowers costs by maximizing your tire investment.”

Best practices

Faraone said the best place to start when it comes to keeping tire costs in check is to conduct pre-trip and weekly yard inspections.

“ e weekly yard checks are so important that having someone from maintenance or your commercial service tire provider conduct them will pay o , regardless of what it costs to provide this service,” he stated. “Although this is a fi xed weekly expense, it’s a better investment than dealing with costly tire failures on the road.”

During these checks, Faraone related, tires should be either inflated or deflated to the proper psi, and dual assemblies should be inspected to ensure air pressures are correct and treads are wearing evenly. Typically, he added, a service provider will have additional tires on hand and can replace any tires that are a maintenance concern.

“It’s critical for fleets to conduct e cient tire checks and digitally capture crucial tire data to streamline maintenance and management,” Anyline’s Garcia said. “ is allows for accurate tracking of tire conditions, usage patterns, and maintenance history, and provides insights that help optimize tire life and reduce costs.

“By analyzing this data, fleets can make informed decisions on tire maintenance sched-

DIGITAL TREAD SCANNER:

This allows users to measure tread depth and create a digital model of the tire by pointing the camera of any mobile device at the tire tread. Techs and drivers can now quickly and easily scan tread depth and tire sidewall information, resulting in accurate and more consistent data.

ules, retreading timing, and inventory management, ensuring the right tires are used and maintained e ectively,” Garcia added. “ e integration of mobile data capture and analysis drives down tire-related expenses by pinpointing areas for improvement specific to each fleet’s needs.”

Michelin’s Garrett pointed out that sophisticated on-board tracking and monitoring systems can also be used to process and understand data and recognize ways to generate a quick payback from improved and e ective tire maintenance.

Measuring up

Tire performance can be measured by continuously gathering feedback from drivers, maintenance personnel, and fleet managers regarding tire performance and durability, related Apollo’s Johnston. “Use this feedback to make adjustments to tire specifications and maintenance practices to further optimize performance and cost-e ectiveness,” he said.

Garret said that type of analysis can validate the various approaches fleets take to ensure the lowest tire costs. In order of cost of investment, he added, the payback can be determined for driver training; maintenance personnel training for things like tire mounting best practices; pre-trip checklists with pressure checks; preventive maintenance pressure checks; new valve stems every time a tire is replaced; digital tire gauges for maintenance personnel, and even pressure stickers on the vehicle for each wheel position.

“Some fl eets are using Excel-based spreadsheets to monitor tire performance, constantly evaluating and benchmarking,” Faraone said. “Even this simple procedure can allow a maintenance manager to see irregularities and investigate further to fi nd and address the root cause of high tire costs. Today as well, many new state-ofthe-art so ware programs make this task even easier and present data more concisely.”

ON BOARD TIRE PRESSURE MONITORING SYSTEMS:

These sensors come in valve cap or inner liner installations, and can collect and transmit data such as pressure, temperature, mileage estimations, and more via Bluetooth.

Continental’s Uys said routine cost-per-mile analyses should include tires to pinpoint where expenses may be higher than expected. “Fleets can measure tire costs per mile every day, the same way they track all expenses,” he said.

“While fleets do typically measure expenses on a cost-per-mile basis, when it comes to tire assets it can be helpful to evaluate costs and performance from a total cost of ownership perspective,” Garcia explained. “Assessing tire lifespan and evaluating utilization is critical for being able to extract maximum value from each tire.

“It’s also helpful for fleets to measure their retread utilization rate and the savings that result from keeping tire casings in service longer,” Garcia continued. “ ese metrics o er a holistic understanding of tire-related expenditures, guiding fleets toward optimized cost e ciency.”

Tracking solutions

Double Coin’s Faraone pointed out that a fleet’s dealer partners can be valuable assets when it comes to e ective tire maintenance. “ ey not only assist fleets in managing their tire programs but also allow maintenance personnel to focus on other projects that need their attention and time,” he said.

Digital tire management solutions can help fleets get more out of their tires, Michelin’s Garrett noted. “ ese tools lead to having better tire maintenance management practices that can help drive down costs and reduce tire-related expenses, particularly road failures,” he said.

Michelin o ers a digital tire management approach through solutions that encompass connected platforms and provide fleets with a network of partners (OEMs, distributors, equipment suppliers, etc.) and access to a range of services. e manufacturer also leverages data to provide recommendations that enable fleets to make more informed tire decisions, Garrett noted.

ROLL-OVER DEVICE:

When tires drive over these systems, they can measure tread depth, tire pressure, and even alignment, and then transmit real-time results. They can be set up in the shop or at the entrance to a terminal, and eliminate the need for sensors on the vehicle.

“Whether it’s through improved tire pressure monitoring, adherence to tread depth pull points, or better analyses,” Garrett said, “our goal is to help fleets improve their tire maintenance and management practices by providing them with better tools and data.”

Continental’s digital tire monitoring systems include ContiConnect, a management platform that collects continuous tire pressure and temperature data. “With tire sensors and soware, ContiConnect enables fleets to digitally capture and monitor the mileage, tread depth, and condition of all tires in the fleet,” Uys explained. ese tire data platforms also connect to fleet management systems for more visibility. For instance, Pressure Systems International (P.S.I.) TireView LIVE can now be accessed directly though Geotab Use Interface by connecting a

AUTOMATIC TIRE

INFLATION SYSTEMS:

ATIS solutions eliminate the guesswork of trailer tire pressure management by monitoring the pressure in the air springs and reacting to changing loads automatically. They inflate, relieve, and equalize tire pressures across all wheel positions.

few harnesses. e ability to analyze tire data allows fleets to better understand root causes, noted Craig Smith, P.S.I.’s VP of marketing.

By integrating mobile data capture technology and tire tread scanning platforms, fleets can more e ciently gather and analyze the necessary information for key tire metrics, noted Anyline’s Garcia.

Specifically, Anyline o ers a Tire Sidewall Scanner, Tire Tread Scanner, and capabilities for insight and integration with existing fleet management systems. e company’s technology can scan and interpret tire identification numbers (TIN and DOT), tire sizes, and tire tread and wear.

Adding up savings

Uys said there are major areas of waste that can cause fleets to incur higher tire expenses. Along with keeping up with air pressures, vehicle maintenance for items like proper alignment, as well as spec’ing the correct tires and retreading, will all help address that challenge.

Taking a comprehensive approach to fleet management significantly cuts tire-related expenses, optimizing both direct and indirect costs.

“Proper tire management starts with the correct specification of tires,” Garcia said. “Using the wrong tire for the operating environment and/ or application can lead to premature tire wear and drive costs higher. Not only will tires wear out faster, leading to the need to purchase more new tires, but there is also a direct impact on fuel economy and fleet safety.”

Not paying attention to tires means losing cash out of your pocket, noted Michelin’s Garrett. “By making sure your tires are as e cient as possible, you can save serious money, and give your fleet a real competitive advantage,” he said.

For related content go to FleetMaintenance. com/shop-operations

DIGITAL TIRE GAUGES:

These gauges measure psi and can quickly and easily inflate or deflate tires ranging from small cars to heavy-duty equipment precisely, allowing the technician to save time.

Milton Industries

» Along with monitoring fleet tires, retreading extends useful life and cuts tire program costs.

Bridgestone Americas

» Love’s offers mobile training labs that cover A/C, brakes, electrical systems, and more.

John Hitch | Fleet Maintenance

Making time for training

Physical and digital training aids can help busy shops keep up on new technology.

By Alex Keenan

Continuous education is critical for both new and experienced technicians to stay up to speed on commercial vehicle maintenance and repair, not only to shore up the fallibility of the human mind but to keep up with rapid changes in technology and regulations.

“Because of our cognitive limits, it’s important to continue to reinforce concepts, even if learners have had 40 years in the industry,” said Dr. Gina Anderson, CEO and co-founder of Luma Brighter Learning, an online fleet education company. She also noted that continuous training combats “complacency in the workplace” and prepares employees for technological and regulatory changes.

But with uptime at a premium, shops understaffed, and management resources spread thin, performing that training is easier said than done.

“The most common constraints are time, often due to heavy workload or busy schedules, and limited access to training resources or opportunities in remote areas,” said Rick Brady, Premier Transportation’s director of maintenance. “From the management side of things, financial constraints, such as lack of funding for training courses or workshops, or a lack of support and encouragement from leadership to invest time in professional development, can also be a factor.”

According to the 2023 Training Benchmarks Survey from ASE’s Training Managers Council, fleet technicians reported the greatest learning

gap. Fifty-five percent of fleet techs said they didn’t have access to the training they needed, versus 46% of responding aftermarket and independent technicians and only 32% of OE technicians. The top reasons cited included the lack of right topics and time off, as well as quality and cost factors.

Overall, training sentiments have returned to pre-pandemic levels, with about 60% saying they have access to the training they need. In the nadir of 2021, less than half agreed.

But with the onset of more complex trucks on the horizon, including battery-electric and fuelcell electric vehicles, as well as ones with post2027 diesel engines and aftertreatment systems, all techs will need more training so they can recognize issues faster and move vehicles through the shop quicker. In the ATMC survey, 67% of respondents said they most needed training on hybrid/EV systems, 54% requested ADAS training, and 46% needed work on electrical systems.

“People are generally weak in electrical diagnostics,” said George Arrants, VP of the ASE Education Foundation. “In my 14 years chairing TMCSuper Tech, the electrical stations were the ones that technicians struggled with the most.”

Scott Meek, manager of diesel training at Diesel Laptops, said technicians also need the most continuous training with diagnostics because it touches on several systems. He noted the wide range of systems and components a tech needs to know how to troubleshoot. These include perfor-

mance or drivability, electrical, emissions, HVAC, hydraulics and more. “[These] would require continued training in many categories, not just one,” he noted.

But what’s the best way to provide this training? Given that shops don’t have a lot of free time, there’s little leeway to experiment. They have to implement a training structure that works for their people right the first time. This isn’t an issue solved in one article, but here we hope to shed some light on the tools available and how they could help get your techs up to speed.

Online modules

At first glance, online training through self-paced modules seems like an ideally flexible training solution. But going through modules day in and day out can lead to disengagement if not approached carefully, especially for technicians devoted to a hands-on trade.

In the AMTC’s 2023, survey, 27% of technicians received training via self-paced e-learning, even though only 15% preferred this type of delivery. In contrast, 20% of respondents preferred instructor-led classroom learning, and 18% wanted instructor-led, hands-on lab training.

This doesn’t mean that there’s no place for online learning modules in technician training, as they can work well as introductory courses and reference materials.

For example, Diesel Laptops offers Diesel Repair, a digital troubleshooting guide that includes stepby-step instructions for dealing with fault codes along with service manuals, electrical schematics, and repair information.

Other digital options include the Bendix On-Line Brake School, which offers both product and system training via videos and modules on everything from the company’s diagnostic systems to trailer products and steering gears.

“[Bendix’s Brake School helps] technicians with understanding and troubleshooting the complex systems that make up today’s commercial vehicles,” said Brian Screeton, manager, technical training & service at Bendix. “These courses are self-guided and can help the technicians understand and troubleshoot the issues they encounter.”

Diesel Laptops University also provides videos, study guides, and reference materials for classes ranging from aftertreatment and emissions systems to TEXA’s diagnostics software.

Online videos

Another online option for training is demonstrative videos. Truckload carrier Ozark Motor Lines produces its training videos in-house and selects its training topics in response to issues that come up in the shop or that their technicians request.

Dewey Bishop, who runs Ozark Motor Lines’ training program, produces these videos using reallife examples as opposed to pictures and diagrams, and works to keep them as direct as possible.

“I want people to see firsthand what it’s like to be on the tractor and where it’s located,” Bishop noted. “Because in the real world, they are physi-

cally out there having to touch the unit. So, I try to reproduce the exact scenario for them.”

Then, to ensure comprehension, the company pairs its training videos with knowledge checks at the end of each training session, noted Wayne Skinner, VP of fleet maintenance.

Augmented and virtual reality

Online modules and videos can also be paired with new technology, like augmented and virtual reality, to further technician training without the expense of handson labs or training aids, noted Premier Transportation’s Brady.

For example, Miller Electric’s MobileArc Augmented Reality Welding System and Lincoln Electric’s VRTEX 360 Compact both offer virtual welding training. The MobileArc system uses a helmet and welding gun mount to simulate the welding experience, while the mobile device offers real-time feedback. The VRTEX goes into greater detail with customizable variables such as gas type, process, gas flow, and amperage/voltage while simulating puddle and welding sounds.

For a more truck-centric augmented reality experience, shops can utilize platforms such as Design Interactive’s XRMentor platform. XRMentor can both facilitate interactive digital experiences or live stream real-time demonstrations to several disparate students at once, all overlaid with digital graphics, diagrams, and pictures.

System display boards

Physical display boards offer holistic views of the increasingly complex systems found in trucks today.

Bendix uses such boards with their in-person training at the company’s headquarters. They depict and simulate systems such as Bendix’s Wingman Fusion, collision mitigation technology, air and pneumatic brake systems, and electrical systems. These boards, and their systems, work as if they’re connected to a truck while also showing how they interact. And they can be loaded onto trailers and sent to fleets for in-person learning.

“We can simulate an antilock braking event, and we can connect to the boards with Bendix ACom diagnostic software just like we connect to an actual vehicle,” Screeton said. “Having this all laid out for the training attendees really makes it easy to see all the components that make up the pneumatic and electrical systems of a commercial vehicle.”

Diesel Laptops offers desktop labs that can also be sent to fleets as an introduction to broad, complex topics, such as electrical systems.

“For example, for our intro to electrical course, we use labs that we build in house that will align with what was taught in the class,” Meek stated. “They are made to be used on a desktop so [technicians] can easily access the circuits and also see the path of the circuit, which makes understanding this complex topic much easier.”

For electrical systems, the lab aids outline real-life circuits including HVAC control units, starter circuits, and automated transmission wiring circuits.

Component displays

Although they don’t currently provide training to those who don’t work at Love’s locations, Love’s doesn’t just transport a single board or lab to shops for training. They have several mobile training labs outfitted with tools and components on various subjects, including wheel-end maintenance, A/C, brakes, electrical systems, air systems, diagnostics, and preventative maintenance.

“While the diesel technician training at Love’s Truck Care Academy facilities is aimed at building that knowledge foundation for troubleshooting and fixing truck issues, the benefits we see in the mobile training labs are in the retraining opportunities,” said Chuck Ralston, sr. manager of Truck Care Academy and mechanical services for Love’s. “The mobile lab has been useful in refining habits and leveling up the skillset of technicians.”

But if a full, 48’ training trailer is too much of an investment for a shop or fleet, smaller training aids are available as well, such as the Eva Electric Vehicle Training Aid from AVI. The training aid cart includes a year subscription to curriculum and physical hardware such as a reversible 3-phase motor, traction inverter, transaxle, CAN software, a gel-cell 12V battery, and more.

Singular components can serve as strong training aids too, and can be more cost-effective than an entire kit.

“Location managers can proactively engage with local vendors and suppliers to arrange on-site training sessions,” explained Joe Vatalaro, PacLease director of maintenance. “For instance, your fifth wheel supplier can provide fifth wheel training on a stand, enabling technicians to learn proper servicing, repair, and rebuilding techniques specific to your fifth wheel.”

With these options in mind, shops have more opportunities to work training into their busy schedules, keeping both their techs and vehicles up to speed.

suggested times from OEMs, a third party, or their company standard.

“ e metric you might fi nd really useful is your own average time. We capture and calculate that without any extra e ort on your part,” Hausler said, adding that the system learns as it goes. “ e more you use the system, the more accurate that average gets. You can then refi ne that information into your own company-standard SRTs.”

Chris Barnhardt, VP of operations for Southeast Fleet Services, uses Fullbay to track how much time a tech spends on a job. “One service order could have one task or 20, so it tracks each job—both invoiced time and tech time,” he said. “Experienced techs who are productive will beat the ‘book time’ most of the time.”

Experienced techs who are slower or training new techs may be upside on their time.

“Less-experienced techs will normally start o upside down and eventually beat the charged labor time or book time,” Barnhardt said. “It’s our job to keep the techs informed on how they are performing and manage them and their jobs from the data created in the Fullbay system.”

Speeding repair time with data and tools

Speeding repair time with data and tools

Speeding repair time with data and tools

Speeding repair time with data and

SIdentifying your shop’s standard repair time allows you to set a benchmark with the help of data, tools, and lean practices.

By Mindy Long

tandard repair times serve as benchmarks for fleets and shop operators, helping them optimize operations and minimize downtime. More importantly, using SRTs prevents operators from leaving money on the table. Now shops are turning to technology, tools, and standard operating procedures to track technicians’ performance and maximize e ciency.

“Standard repair times allow the shop to determine the e ciency of the technicians and ensure they’re achieving what they can bill,” said Chris O’Brien, chief operating o cer for Fullbay. “When you do things over and over, you get very e cient at it. If the going rate is to bill 1.5 hours and they’re always billing a half hour, they aren’t making enough money to stay in business.”

Establishing SRTs for techs

Unlike the automotive world, heavy-duty trucks do not have SRTs at the vehicle level, but many OEM component manufacturers o er SRTs at the component level, said DJ Painter, Technician as a Service lead for Noregon.

tools

Southeast Fleet Services draws on the MOTOR labor guide, but Barnhardt said there are no guides for tanker repair and inspection times, so the company created its own. Managers held a weekend trip and reviewed nearly everything that could be done on a tanker trailer. “We probably had 250-plus years of tank experience giving input on how long specific jobs should take, and we built our own labor guide for tank repairs,” Barnhardt said.

Southeast Fleet Services is building out customized labor times for other types of vehicles as well. “When a job comes up that we’re doing over and over, I send out an email to all our managers asking for their input on a fair labor time. A er discussions, we add it to our fi xed labor time jobs,” Barnhardt said.

Historical data is a valuable resource when dra ing SRTs.

“For shops that track their own SRTs, we recommend comparing these against the OE’s published times and seeing if you discover any discrepancies,” he said.

O’Brien suggested that shops review the American Trucking Associations’ Technology & Maintenance Council recommended practices, which can inform SRTs. Shops can also use a labor guide as their benchmark. Fullbay’s soware also provides mechanic labor time guides from MOTOR.

“You identify how your shop performs and make sure you’re always getting your benchmark or maybe less,” he said.

Determining standard repair times can seem daunting, said Bob Hausler, VP of transport, North America, for AMCS Group. Shops need to do some critical thinking to get the best results.

“You probably won’t get every single repair process standardized, so begin by identifying the most repetitious and frequently performed work, and that is likely PMs.”

AMCS Fleet Maintenance, formerly Dossier, allows users to compare their actual times to the

“Use it to establish baselines for common repairs, considering factors like vehicle age, mileage, and repair complexity,” said Kayleigh O’Malley, product marketing manager, reporting and analytics for Fleetio. “With Fleetio’s Work Order Calendar view, you can view the actual start dates of a service and their completion date to see how long repairs are taking.”

Efficiency, not data overload

One of the challenges for shops and fleets can be taking advantage of all the information available to them. Amit Jain, co-founder and chief operating o cer of Roadz, said nearly half of fleets use more than ten di erent fleet management solutions.

“Jumping between multiple dashboards and trying to make sense of siloed data is a huge burden for fleet managers, and it doesn’t bring the expected results,” he explained.

Roadz has launched its Unified Fleet Workspace, which can create an integrated view of data so fleet managers don’t have to navigate across multiple third-party applications with separate data structures and portals. Jain explained that

having information in one place allows managers to make smarter, holistic decisions based on realtime information.

Jon Bernstein, VP of product management for Motus, said that integrating information from mileage tracking apps can help provide increased visibility and a deeper level of analysis. “When combined with the expertise of program managers in scheduling maintenance tasks and understanding vehicle histories, these insights empower proactive measures,” he said, adding that drawing on additional information can minimize downtime and extend the operational lifespan of vehicles.

Hausler said maintenance software should present real-time information via dashboards and KPIs. “This gives you insights and trends that allow you to make informed business decisions.”

There are several telling KPIs. “Track KPIs like first-time fix rate to measure repair effectiveness and reduce repeat visits,” O’Malley said. “Mean time to repair helps identify areas for improvement, while technician utilization rate ensures optimal workload distribution and minimizes idle time.”

Painter said other critical KPIs related to repair times include billed time vs. clocked time, job times vs. estimated times, bay utilization, work mix, and first-time fix rate. Management should also track technician productivity. “Analyzing this KPI helps to improve many other critical KPIs, such as downtime and dwell time,” he said.

For Hausler, the most important KPI is the percentage of repairs done within a certain tolerance of the SRT. “Many people focus on work order times that exceed the target time to identify techs that may need some additional training or coaching. However, it’s equally important to look at times under target,” he said, noting that managers want to ensure technicians aren’t skipping steps.

Tools to streamline repairs

There are ways for shops to optimize their standard repair jobs to reduce time without cutting corners, including digitizing processes. “If you’re still using paper, not only does someone have to manually enter that data into a computer, meaning double work, but the opportunity for errors is enormous,” Hausler said.

Relying on pen and paper also means technicians spend time walking back and forth. “You might have 40 hours of work for technicians, but they aren’t turning wrenches. They’re going back and forth between bays,” O’Brien said.

Proper training to enhance technician knowledge and ensure that technicians use all available resources is important. “This can include assistance from experienced technicians, utilizing programs such as Noregon’s Technician as a Service, and accessing online material,” Painter said.

Iron Buffalo Truck and Trailer Repair invests in training programs and has hired a director of training.

“The most common things are done in a standard way; by doing them a standard way, you’re speeding them up,” said Mike Schwarz, co-owner of Iron Buffalo. “This is a huge investment, but we’re developing technicians, teaching them a standard way to do things, and seeing improvement in [lowering quality issues].”

Standardization also applies to how tools and equipment are stored. “You want to know where your tools are. We’re looking for a clean environment with no clutter,” Schwarz said.

The right tools can also make a job go faster. “At a certain level, you should invest in tools so your technicians can come with basic wrenches and screwdrivers, but the shop is providing the bulk of the tools,” O’Brien said.

An example of that is a $4,000 smoke machine Iron Buffalo purchased. “You inject smoke into the automobile or diesel truck, and it will seep out where there is a leak,” Schwarz said. “It is not something a mechanic is going to buy, but it helps them find something faster.”

Schwarz also purchased an expensive kingpin tool that speeds the process of getting a kingpin out from eight hours to 30 minutes, and a 10-ton that can take a specific procedure down from ten hours to one.

Grouping similar repairs can optimize technicians’ time. “If you send me three clutch jobs in a row, I can be more efficient. Most clutches take the same tools,” O’Brien said.

Telematics and productivity

Shops are also turning to remote diagnostics to troubleshoot problems before vehicles arrive.

“Using telematics technology, connected vehicles can transmit real-time data on engine performance, sensor readings, and fault codes,” O’Malley said.

While telematics are helpful, this data can also add a lot of noise. “Many fleets don’t have the time to sort this out and therefore can’t take advantage of the benefits of getting Diagnostic Trouble Codes in real time,” Hausler said. “This is where a solid integration between your telematics and your computerized maintenance management system can really deliver value.”

Increased connectivity can help prevent common causes of repair delays, such as waiting on authorization from a customer or not having a part available, said Magnus Gustafson, VP of connected services, Volvo Trucks North America.

Volvo Connect, a comprehensive fleet management portal, provides vehicle data insights, diagnostics, remote programming, and reports through a single platform. “Before the truck arrives, it is pre-diagnosed, and there is a list of parts needed and the most likely root cause,” Gustafson said. Authorizations can take place in the portal.

Often, shops utilize a skilled mechanic who does diagnostic work or triaging and then passes the vehicle to a different mechanic. “In these cases, we’ve taken care of those diagnostics. You can take it straight to someone else to repair,” Gustafson said.

Increased connectivity also enables remote programming. “Some issues can be mitigated through software updates. We can update software remotely and not take it out of service. Keeping that truck updated prevents issues in the first place,” Gustafson said.

Noregon’s Painter said using real-time data, regularly reviewing KPIs, and implementing best practices saves everyone time. “Simply put, shops want to reduce dwell time, and fleets want to increase vehicle uptime. These goals are mutually accomplished by investing in tools, services, and processes that improve technician efficiency,” he said.

Intangles o ers

AI-powered DPF monitoring

Intangles’ latest tool o ering can optimize fuel e ciency and engine performance by providing real-time data and performance predictions for the DPF system.

By Kevin Jones

NEW ORLEANS—Predictive maintenance platform provider Intangles has added DPF regen analysis to its AI-powered product suite for the transportation industry. e new feature is designed to optimize the fuel e ciency and diesel engine performance of commercial vehicles, company representatives explained during a press briefi ng at the American Trucking Associations’ Technology & Maintenance Council’s Annual Meeting & Transportation Technology Exhibition.

Currently, fleets can access only very limited information about DPF performance, namely the percentage of clogging (or soot load) in the particulate fi lter. e Intangles solution not only monitors the performance of the DPF system in real time but also predicts future performance of the system based on environmental and vehicle-specific conditions. e insights are accurate enough to forecast excess costs, in dollars, due to DPF ine ciency, according to Intangles.

“We’re always looking for ways to leverage our physics-based AI to save fleets time and money,” said Craig Vanderheide, Intangles’ director of product management. “ is new feature is designed to

Kevin Jones | FleetOwner

take the guesswork out of forced DPF regens and keep soot levels at an optimal level. Fleets deserve to have better insights when it comes to DPF.”

And taking the guesswork out of regens is important to fleets for a very basic reason, added Alan McMillan, Intangles North America president. “ is particular solution is helping solve the tension between maintenance and operations,” McMillan said. “ e maintenance guy tells the

driver to do a regen but, no, the driver wants to deliver the load. ere’s a lot of times they actually don’t have to pull over, so we’re empowering those two groups to make the right decision.”

e DPF solution is built using Intangles’ proprietary hardware, adaptive algorithms, and scalable cloud infrastructure to solve problems in new ways. Intangles leverages “digital twin” technology to create a virtual replica of a vehicle’s DPF in the cloud. Once a replica is created, Intangles can test how the virtual DPF will perform under varying conditions such as extreme cold weather, periods of prolonged idling, or stop/start driving situations, which can be particularly hard on DPF clogging.

As a result, the Intangles solution not only predicts how a truck’s DPF will perform in di ering conditions but also grants insight into how best to optimize soot load and regeneration.

“ anks to the approach we’ve taken, in the coming months, this solution will work e ectively in most of the makes and models that we currently support worldwide. We currently cover over 2,000 engine configurations and are adding more daily,” Vanderheide said. “And our hardware can be installed seamlessly alongside any existing telematics device. It’s important to us to keep things simple for our customers.”

What it does

Intangles’ DPF solution:

Ü Monitors and measures the percentage of soot in a vehicle’s DPF in real time

Ü Informs the user of the quality of each DPF regeneration

Ü Provides insights on the impact of ine cient regeneration

Ü Guides users on how to optimize forced DPF regeneration

Ü Optimizes fuel e ciency, engine performance, and extends the life of a vehicle e Intangles DPF solution is an “advanced prognostic,” which is now available on the company’s predictive maintenance platform and is part of a larger suite of vehicle health tools designed to detect issues with vehicles well before a diagnostic trouble code is triggered. e company boasts nearly 200,000 trucks on the platform worldwide, and it has accumulated some 60 terabytes of data to inform the AI analysis and alerts, “whether it be hours or days before the trouble codes are generated,” McMillan explained.

e Intangles platform also o ers fleets a full suite of actionable insights, including real-time alerts, critical diagnostic trouble codes with severity and repair strategies, precise fuel analysis tools, driver behavior monitoring solutions, vehicle tracking, and best-in-class fleet performance tools all on one intuitive, easy-to-use interface, the company stated.

»

» Alan McMillan, Intangles North America president, says the new DPF analysis tool helps fleets know in advance when to best stop for a regen event.

Mitchell 1 TruckSeries info

By John Hitch

NEW ORLEANS—Mitchell 1 has integrated its TruckSeries diagnostic data into NEXIQ’s eTechnician PC-based diagnostics software to cut down the steps a technician takes to troubleshoot a truck. The streamlining is intended to enable the faster diagnosis and repair of medium- to heavy-duty trucks, all through one subscription.

Both NEXIQ and Mitchell 1 are part of Snap-On’s Total Shop Solution family, and with the integration, TruckSeries has essentially moved into eTechnician’s guest room to help out around the house.

Through the new living situation, all the diagnostic data and repair information are under one roof, or more specifically, accessible on one portal—eTechnician. This circumvents the need for technicians to toggle back and forth between various software providers.

It may seem like a minor change, but for a tech concentrating on resolving a first-time issue with a new system or when time is of the essence, minimizing extra steps allows the worker to focus on the actual job, and not where to find the data or repair guidance.

This makes the troubleshooting process, and locating a problem’s root cause, more efficient and intuitive, explained Kristy Coffman, director of Mitchell 1’s Commercial Vehicle Group, who revealed the collaboration at the 2024 American Trucking Associations’ Technology & Maintenance Council’s Annual Meeting and Transportation Technology Exhibition. She said the previous way of having to leave one site to check information on the other was “clunky.”

Now all of TruckSeries’ data services are available with an eTechnician subscription.

“When you add the TruckSeries’ software suite, technicians will be armed with the industry’s most robust combination of vehicle diagnostics and maintenance capabilities for Classes 4-8 trucks,” noted Coffman. “With TruckSeries, technicians have access to a wide range of features, including our intuitive card-based interface, driven by our 1Search Plus engine. Users can also quickly reference information about new technologies, such as advanced driver assistance systems.”

With ADAS diagnostics, a user can see what systems are installed on the specific vehicle, supporting components, and necessary calibrations. Meanwhile, for brake jobs, a technician can check ABS faults through the eTechnician side and also find the correct wheel-end torque specs on the same site.

TruckSeries also includes advanced interactive wiring diagrams to facilitate electrical repairs

and access to TMC’s library of Recommended Practices, which provides technical guidance on more than 500 maintenance and repair tasks.

According to Coffman, the RP section is accessed 4,100 times per month.

“Those are important bits of information that a lot of people spend a lot of time every year to create, so it’s great that they’re being accessed,” Coffman said.

new FleetPride.com.

Decisiv/TMC report: Parts, labor costs stabilized in Q4 2023

Year over year, parts costs dropped by 2.2%, but labor was still up 4%. The question now is what can fleets do with this VMRS-based knowledge?

By John Hitch

NEW ORLEANS—Maintenance budgeting hasn’t been easy in the first half of the 2020s, as volatility in the supply chain and economy have led to uncertainty in what parts a fleet can get and how much they’ll cost, along with how much to pay the technician using them for repair and replacement jobs.

According to Decisiv and TMC’s latest VMRS (Vehicle Maintenance Reporting Standards) System Service Data Quarterly Report, Q4 of 2023 did provide some relief to this issue. According to the report announced at the 2024 TMC Annual Meeting, parts and labor costs declined 1.4% over Q3 2023, with parts dropping 2.2% and labor by a scant 0.2%.

From Q2 to Q3, parts and labor had risen 1.9%. Year over year, parts costs were down 2.2%, however, labor rates were 4% higher than in 2022. This led to an overall 0.2% P&L cost increase YOY.

The full report is available online to all registered TMC members.

Parts breakdown

Overall, P&L costs are “trending down” and the recent data are “all good signs that the inflationary pressures [from the COVID pandemic and recovery] are definitely easing,” Robert Ziemba, senior director of marketing at Decisiv, told media on TMC press day. Key factors have been improvements in the supply chain and new trucks becoming available.

According to the report, powerplant (045) accounts for a third of service costs, followed by exhaust (043) at 15%, and cooling (042) and brakes (013), both at around 6%.

From 2022 to 2023, there were some significant parts and labor cost increases in certain areas:

Ü Power take off (056): 17.5%

Ü Wheels, rims, hubs, and bearing (018): 14.6%

Ü Cab and sheet metal (002): 13%

From Q3 to Q4, 2023, aerodynamic devices (004) also saw an 8.2% spike in P&L costs.

At one point—from Q2 2020 to Q2 2021—several critical systems were seeing large spikes: lighting system costs rose 17.4%, transmission costs by 16.4%, and brakes by 11.1%.

On the other side, there were some notable P&L decreases from Q3 to Q4 2023:

Ü Tires (017): -15%

Ü Steering (015): 11.4%

Ü Cooling systems (042): 10.2%

Labor costs

Any drop in parts prices is surely welcome, but they do not counter that 4% labor increase YOY. Ziemba

noted labor to parts costs is a 1.5:1 ratio. That means fleets spend 50% more on labor than parts. And fleets shouldn’t get too excited about that 0.2% decrease last winter.

Average service cost breakdown for parts and labor for Q4 2023

Regional parts and labor cost differences

» Jack Poster, TMC services manager (left) and Robert Ziemba, senior director of marketing at Decisiv (right), discuss their findings from the latest TMC/Decisiv joint VMRS report.

John Hitch | Fleet Maintenance

“Even though it was only a small change this quarter, it’s likely going to continue an upward trajectory,” Ziemba noted.

He noted various industry projections, such as from the TechForce Foundation, indicate a strong demand for technicians in the next few years. TechForce adjusted its outlook for technician demand (automotive, diesel, collision, and aviation) from 1 million to 795,000 from 2023 to 2027, but the organization found there are still 3.1 diesel jobs available for every graduate. It should be noted shops can hire those with little to no technical education and perform on-the-job training as well.

After the press event, Fleet Maintenance met with Dick Hyatt, president and CEO at Decisiv, who offered how impactful the technician shortage is.

“I tried to take my car in the other day, and they were booking any kind of analytic appointments about 45 days out,” he revealed.

The data insights provided by VMRS can provide some relief in terms of labor cost by scheduling technicians to jobs based on their skill level, Hyatt said.

“If you get the lower price entry-level technicians on the right jobs, and get really good at assigning the master techs to the engine work or electrical stuff, then you can arbitrage your cost,” he said. “The goal is to keep the expensive, high-skilled technicians off of the simple jobs.”

He added he “[doesn’t] think we do a great job in the heavy-duty business of doing that.”

By using VMRS codes and assigning labor codes to jobs, as well as segmenting the right tools for various jobs, shops can become more efficient with what they have.

“The real opportunity is to start to anticipate work that needs to be done or provide the mechanism to schedule it,” Hyatt concluded.

How the data was compiled

The current data is based on service and repair events entered through Decisiv’s service relationship management (SRM) platform, which encodes events with VMRS codes. Decisiv analyzes service data from around 74,000 fleets using machine learning and artificial intelligence algorithms. The platform tracks more than 300,000 service and repair events per month, and from those captures about 615,000 service-

related operations. The algorithms can encode VMRS identifiers in three-fourths of these operations. For example, if a technician writes “replacing DPF” on a work order, the SRM platform’s AI will detect that and assign the exhaust system code (043).

This allows greater transparency into operations and helps fleets better understand what systems account for the largest average share of

parts expenses, as well as how to identify bottlenecks in service and how to improve processes, Ziemba explained.

Decisiv, which has run this report for more than three years, expanded from nine to 25 VMRS system classifications in 2023.

“With the expansion to 25 system codes, we now cover 97% of the price of labor costs, so this is very comprehensive data,” Ziemba noted.

FLEET PARTS & COMPONENTS »

What’s new in products for more efficient fleet operation.

Lightweight, suited for on- and off-highway operation

The Roadmaax Z Rear Air Suspension System from Hendrickson has a 46,000-lb. capacity and is approved for use with lift axles and up to 25% off-highway operation. Featuring Hendrickson’s Zero Maintenance Damping technology, the Roadmaax Z is scalable, with rated capacities of 23,000 lbs., 46,000 lbs., and 69,000 lbs. The system also offers a compact design that can integrate with common OE cross members, and features a rebound control bar and drop-in shims for easier axle alignment.

For more information visit FleetMaintenance.com/53098905

Available in three formulations

Webb Wheel Product ’s UltraGrip air disc brake pads are designed for superior wear properties, stopping power, and rotor friendliness, and have been dyno and fleet tested for quality. They are available in three formulations for different degrees of application: Plus, Premium, and Severe-Duty. Each pad option comes boxed as an axle set with the appropriate OEM grade hardware, color-coded to help identify them and ensure technicians pull the right set when they are needed for service. They are also ECE R90-compliant and meet or exceed FMVSS-121 criteria.

For more information visit FleetMaintenance.com/53099096

Clutch improves low-speed maneuvers

The Paccar TX-12 PRO automated transmission for Classes 6-7 and light Class 8 vocational applications builds upon the existing Paccar TX-12 transmission and is designed to operate at up to 445 hp, 1,700 ft.-lb. of torque, and 70,000 lbs. GCVW. The transmission features Paccar’s Extreme Duty clutch for improved low-speed maneuvering, Rock Free mode to help free trucks in mud or sand, an off-highway calibration tuned for changing soil conditions, a 12-speed gear set for wide ratio coverage, and an internal oil temperature sensor. Oil maintenance intervals are 250,000 miles and the clutch is maintenance-free, the company stated.

For more information visit FleetMaintenance.com/53099206

Features a lightweight, aluminum design

The LP 560 from Voith is a two-cylinder air compressor built for efficiency. It features a lightweight, aluminum design with an off-load mode for lower power consumption and maintenance-free dual-taper coupling. The compressor’s TwinSave technology means there’s an additional control valve in the second compressor stage, which allows operation with the pressure line closed. Air can circulate freely within the unit when operating in non-delivery mode, reducing the input power needed and the stress on pressurized components. The air compressor offers a swept volume of 560 ccm and a maximum pressure of 15 bar.

For more information visit FleetMaintenance.com/53098942

Cast-iron brake drum for aftermarket applications

The 3922X Brake Drum from Accuride Corporation ’s Gunite brand is a 105-lb. cast-iron brake drum suited for outboard drum mounting. Measuring at 16.50” in brake surface diameter and 7.60” in brake surface width, the brake drum features 10 bolt holes and is designed to work with a disc wheel type. Able to replace the Accuride 3922X-018 and several other OEM brake drums, the 3922X is now offered domestically in the U.S.

For more information visit FleetMaintenance.com/53098988

Offers six forms of power

Vanair Manufacturing ’s PTO Shaft-Driven

Underdeck ALL-IN-ONE Power System seamlessly integrates beneath a vehicle’s chassis to allow for more cargo space while still enhancing overall efficiency. The system includes a 125-185 cfm rotary screw air compressor, a peak 10kW generator, a 330A welder, 12/24 volts of battery boosting and battery charging processes, and up to 30 gpm at 2000 psi of hydraulic power. The streamlined design allows users to replace six pieces of equipment and comes with a single remote control panel for ease of use and safety.

For more information visit FleetMaintenance.com/53098657

Features low and high speed modes

The Side View Radar Object Detection Kit by Pro-Vision is designed to alert drivers to objects that may be out of their field of view. The kit features a low speed mode that operates below 10 mph, designed for navigating congested areas such as parking lots, and a high speed mode that focuses on changing lanes. The system immediately alerts the driver with an audible alarm, an illuminated LED indicator, and by overlaying a red bar on the monitor on the same side as a detected object. The technology also integrates with Pro-Vision’s camera systems, providing both visual and audible alerts.

For more information visit FleetMaintenance.com/53099744

Offers holistic tire management

The Halo Connect i3 from Aperia Technologies provides tire management for medium- and heavy-duty trucks and trailers. With integrated sensors and two-way communication, the i3 offers both automatic tire inflation and tire pressure monitoring, as well as integrated pressure sensing, remote pressure set point adjustment, configurable alerts, and customized inflation settings.

For more information visit FleetMaintenance.com/53099128

Provides instantaneous tractor and trailer pairing

Phillips Connect ’s T/T Pair is a smart 7-way socket that replaces the existing QCS2 Socket and provides reliable, instantaneous tractor and trailer pairing. The socket uses a PLC transceiver housed within the socket itself, which communicates the tractor/trailer pairing to any BLE integrated ELD or trailer telematics device, ensuring that the right tractor is pulling the right trailer. Its non-corrosive, unbreakable molded design keeps corrosion out of electrical systems.

For more information visit FleetMaintenance.com/53098986

Features optimized powertrain integration

Cummins’ Next-Gen X15 diesel engine is built on the HELM 15L fuel agnostic engine platform and will be compliant with 2027 EPA regulations. Built for on-highway heavy-duty trucks, it features an optimized powertrain integration with the Endurant transmission and Meritor driveline, and offers ratings up to 605 hp and 2,050 ft.-lb. of torque. Fuel efficiency and drivability are enhanced by features including predictive gear shifting, on-ramp boost, and hill roll out. The engine also features a belt-driven, high output 48-volt alternator and aftertreatment heater solution.

For more information visit FleetMaintenance.com/53098940

Provides a single valve solution

The HLC Series 1 Air Kits from Hendrickson are designed as drop-in replacements for the previous generation of HAC lift kits. They simplify installation with quick-connect fittings and an integrated relay, and come in two configurations:

LC-SSI for self-steerable applications and HLC-NSI for non-steerable applications. The HLC-SSI features an electric-actuated toggle switch, while the HLC-NSI works with push-pull operation for applications that don’t need to lift when in reverse.

For more information visit FleetMaintenance.com/53098656

TOOLS & EQUIPMENT »

A roundup of the latest tool and equipment offerings.

Folds flat when not in use

BendPak ’s SP-7XE Series of full-rise scissor lifts provides the undercarriage access of traditional two-post lifts in a more compact package, with both floor- and flush-mount models available. The lifts are rated for 7,000 lbs., can raise most light trucks nearly 6’, and fold flat when not in use. Other features include a maintenance-free electric/hydraulic power system, a single operator stand, and multiple locking positions.

For more information visit FleetMaintenance.com/53099226

Keeps SCR systems operating smoothly

The DEF Crystal Clean Diesel DEF & SCR Emissions System Cleaner from Rislone is a blend of cleaning agents for SCR systems. The formula clears P20EE and related OBD codes and restores SCR function, and regular use every 5,000 miles helps prevent new crystals from forming and improves emissions component life. To use, pour into a mostly full DEF tank or add it and top off with DEF.

For more information visit FleetMaintenance.com/53099030

Features two lenses and six adjustable LEDs

The Endoscope ES401 by THINKCAR is designed for inspecting hard-to-reach spaces, like evaporators. It features two lenses and six adjustable LEDs to provide visibility, and is equipped with a 5’’ IPS Screen that enables users to insert small probes into an area and transmit video. The 70-degree field of view and 180-degree steering detection function allows additional flexibility for the articulating snake camera. It also has a battery life of 180 minutes and a real-time temperature display.

For more information visit FleetMaintenance.com/53098783

Offers precision of +/- 4 percent

The Chicago Pneumatic CP8609 eBlueTork Battery-Operated Torque Wrench features a compact, long-lasting battery, and a torque range from 220-665 lb.-ft. Its highly durable gearbox delivers speeds of up to 15 rpm and achieves a precision of +/4%. Users can select from three types of reaction arms— blade, standard cup, or extended cup—and four feature levels: Stand-alone, connected, connected quality, and torque check. Paired with CPLinQ, the eBlueTork series combines both safety and traceability.

For more information visit FleetMaintenance.com/53099327

Features 2,000 lbs. of pull force

The 3/16” Air Hydraulic Riveter by Aircat is designed to handle structural rivets in all materials, including aluminum and stainless steel. It features 2,000 lbs. of pull force and a composite grip for comfort, while its swivel air inlet allows for added maneuverability. The riveter includes a convenient on/off switch for its patented “mandrel vacuum collection system” with a removable collection bottle, and offers additional spare piece storage under the bottom rubber cap.

For more information visit FleetMaintenance.com/53099734

Prevents fluid from escaping during service

The Transmission Install Tool and Seal Protector from American Powertrain protects the transmission seal during shipping. The blue ABS plastic seal protector is splined on the inside and features hand grips, making it easier to install or service any TREMEC transmission. The tool and protector can also prevent fluid from escaping during service.

For more information visit FleetMaintenance.com/53099213

The

Removes broken stud bolts and stripped screws

The Universal drilling guide “MASTER” from Pichler Tools allows for safe drilling out of broken stud bolts with thread sizes M6-M10. The set includes HARDOX-Drills with optimized cutting edges at 135-degree flat spiral angles and special coatings, making them suitable for tough materials. The kit also comes with a carbide head-cutter, ideal for levelling and smoothing the messy break-off edges of stripped screws. The drills measure 3 mm by 4.5 mm by 6.4 mm.

For more information visit FleetMaintenance.com/53098930

places. The CX-6010i can be directly connected to an iPhone, iPad, or Android device through a USB connection. It easily integrates with the free “USee” app, available in Google Play and Apple App stores. The CX-6010i is a practical, easy-to-use inspection camera for all vehicle technicians in the shop.

Auxiliary Power Units

Dragonfly Energy Battle Born All-Electric APU

Dragonfly Energy ’s Battle Born All-Electric APU provides power for HVAC, appliances, and amenities in the cab without the need for idling, while also reducing fuel and maintenance costs. The lithium-ion unit has a pre-wired box for easy installation and the low-profile design allows it to fit between the frame rails. Wireless monitoring is available to track true state of charge and battery health. ROI can be expected in under two years, the company said.

“We can finally get through the 10-hour rest periods,” said Mike Monolo, director of maintenance at USXL. “This has increased mpg which also allows one less oil change per year and now zero DPF in our 2-3 year ownership.”

For more information visit FleetMaintenance.com/53099426

Thermo King 3rd Generation TriPac APU

The 3rd Generation TriPac APU from Thermo King offers additional features to reduce emissions and monitor performance. Available in two models, the standard and the aftertreatment device model, the TriPac APU eliminates unnecessary engine idling and provides telematics capabilities. The standard model is a 49-state EPA Tier 4 compliant solution, the company stated, while the aftertreatment device model is 50-state compliant for both CARB and EPA Tier 4 regulations for new OEM or aftermarket installs. Thermo King’s TracKing telematics is available for both models, which both include an updated controller and in-cab digital user interface.

“The cold weather we operate in sometimes requires trucks to be left running or travelling back to a location to plug in or be put inside. Now with the Thermo King APU, we can leave the units at the location where we will be starting our shift, or loading and unloading,” said Sheldon Duffy, branch manager at NCSG Crane & Heavy Haul. “We are seeing fuel savings, considerably less idling on our engines, and most importantly, increased driver comfort.”

For more information visit FleetMaintenance.com/53060284

DClimate Hybrid APU

DClimate ’s Hybrid APU combines a high-efficiency 48V HVAC module with a battery management and rapid recharge system to deliver a low overall emissions profile, the company says. The Smartway-verified DClimate system offers full 50-state emissions compliance, functions even under severe conditions, and delivers lower operational costs and total cost of ownership. The system design enables continuous and uninterrupted availability without compromising battery life and is backed by a four-year warranty.

“The DClimate System has helped in lowering our auxiliary equipment cost and is an important tool in management of truck idling,” said Johnny Branstine, VP of maintenance for National Carriers. “Over the past six years, as a fleet we have transitioned from diesel APUs to 100% DClimate. Reliability is key and coupled with the durability that we see in this product, we feel the product will even serve second owners well.”

For more information visit FleetMaintenance.com/53100033

Tools & Shop Equipment

Special manager & technician supplement

Supplement brought to you by

ALL THE TOOLS AND PRODUCTS TO KEEP YOUR SHOP RUNNING SMOOTHLY AND EFFICIENTLY

Trucking may change, but the need for quality tools won’t

Commercial vehicles and their components are always undergoing iterations, some drastic. Shops must keep pace by knowing what tools will best help technicians do their jobs, and we needs techs to let us know which products on the market get their seal of approval.

By John Hitch

As editor-in-chief of a leading (some may say the best) truck maintenance magazine, my inbox is constantly deluged with emails touting the latest and allegedly greatest commercial vehicle and automotive parts and tools. Allegedly is the key word here, as until a large enough number of a new product gets into the hands of end users, who really knows how great it is?

I’ve bought plenty of tools and gadgets that seemed great at first, but weren’t made to last. Like the manufacturing executives who cheaped out on materials to save a few pennies, these products simply lacked integrity. It makes you appreciate the oil-soaked tools with peeling handles that still get the job done a er 20 years.

We do our best to filter out the junk fit for the bin from the toolbox treasures, but over the several decades Fleet Maintenance has been in print, it’s likely more than a few have slipped past. at’s bound to happen when you publish several hundred a year, yet get to see and hold, let alone use, only a handful. at’s why I appreciate all the technicians who test tools for us and write up their thoughts. e ones I have dealt with earnestly want to provide an honest review to help their colleagues get the best results. And they know putting their stamp of approval on a shoddy tool could lead to a lifetime of mockery in the shop.

With so many new tools coming out each month, we could use more help vetting the best of the best. We’d love to hear your thoughts, so if you want to gush or gripe about a particular tool or piece of shop equipment you use, send us an email at Review@fleetmaintenance.com. All emails will be considered o the record until we can confirm details by speaking directly with you. We also welcome requests from those who want to become a reviewer or want us to review a certain product.

We hope together we can add more integrity into the tool and equipment purchasing process, doing our part in helping fleets and shops reach new levels of safety, productivity, and uptime.

DIAGNOSTIC TOOLS

DIAGNOSTIC TOOL PURCHASE CONSIDERATIONS

Will the tool be used for one vehicle brand or for a range of vehicle makes?

Method and frequency of software updates

How detailed do you want the information to be?

Ease of use

Tablet, handheld, or PC-based tool

Physical shape and size

Touchscreen and screen size

Onboard memory capacity

Wireless versus cables

Functionality/capabilities

Expandability/upgradeability

Quality

Durability

Warranty

Training resources

Technical support

Brand reputation

Budget range/price

Detects leaks with ‘natural’ sound

The Tracer Products ’ Tracerline Marksman II , No. 9367, ultrasonic diagnostic tool converts and amplifies inaudible ultrasonic sound into audible “natural” sound. It allows users to hear sounds that signify problems such as air brake leaks, compressed air leaks, vacuum leaks, tire leaks, and much more before a major breakdown. The tool’s Sound Signature Technology finely tunes the audible sound into the natural one emitted by the leak itself. The tool’s 5-LED signal-intensity indicator and audible alarm easily pinpoint the exact problem source, and it can detect leaks from orifices as small as 0.004” (0.1 mm) at 5.0 psi (34 kPa) from a distance of 12” (30 cm).

For more information visit FleetMaintenance.com/10888313

Gives access to truck data on the go

The Roadwarrior Diesel Decoder diagnostic tool allows users to scan truck fault codes and make decisions on the go. It plugs into the diagnostic port and syncs via a smart device’s Bluetooth, giving access to the truck’s data in the app. Compatible with Freightliner, Kenworth, Mack, Volvo, Peterbilt, Western Star, and International.

For more information visit

FleetMaintenance.com/53070225

Helps calibrate ADAS quickly

The ADASLink Diagnostic Scan Tool from Hunter Engineering features ADAS calibration and secure FCA gateway capabilities. This complete solution integrates with Hunter’s WinAlign software, providing the technician with quick access to specific calibration procedures for more than 25 million vehicles. ADASLink guides the technician with step-by-step onscreen instruction, ensuring the calibration is completed accurately and according to OE requirements.

Reads temps up to 1022 degrees F

The Matco Tools Maximus

For more information visit FleetMaintenance.com/53079521

Diagnostic Thermal Imager is designed to diagnose problematic components related to heat, cold, and wear. It’s able to read temperatures up to 1,022 degrees F. The thermal imager features a 320 by 240 resolution screen with dual cameras that provide optical and infrared images. It also comes loaded with a database of good/ bad samples as well as a lifetime of free updates.

For more information visit

FleetMaintenance.com/53056991

Features on- and offhighway enhancements

Noregon’s JPRO Professional 2024 v1 Update features on- and off-highway enhancements so users can diagnose commercial vehicles and heavy-duty equipment in the same application at no additional cost. The update also includes increased support for Kubota engines, additional bidirectional support for Detroit Assurance, Allison transmissions, and PACCAR, as well as tighter integration between Repair Mentor and Vehicle Readiness features.

For more information visit FleetMaintenance.com/53095599

Offers all-in-one trailer diagnostics for ABS, lights, and more

LITE-CHECK’s INSPECTOR 930 TRAILER TESTER is a complete, all-in-one trailer diagnostic system which simplifies ABS, brakes, air, lights, and electrical testing. It provides the ability for a single technician to perform a full inspection in one trip around the trailer. The device tests ABS, brakes, lights, air, and electrical systems and offers clear digital diagnostic messages and the 3-step ABS process. All post2001 PLC ABS codes are included along with latest roll stability codes. For more information visit FleetMaintenance.com/10724123

Offers local and remote capabilities

The asTech All-in-One is a comprehensive tablet-based solution with both local and remote capabilities, allowing for OEM and OEM-compatible diagnostics, ADAS calibrations, and programming on a vehicle. The All-in-One features asTech’s capabilities and OEM vehicle coverage, including those utilizing the DOIP, CAN-FD, and secure gateway protocols. With the All-in-One, users can scan using 1,000+ remote OEM and local OEM-compatible diagnostic tools; conduct remote and local calibrations, initializations, and parts programming; access 400+ certified remote technicians; and access local OEM-compatible pre- and post-scan reports.

For more information visit FleetMaintenance.com/21285266

Triggers all known TPMS sensors

The TS7000 Smart Diagnostic and TPMS Scanner from Foxwell features a 7” touchscreen and operates on the Android 9.0 system. The device integrates OE-level diagnostics and bidirectional tests with TPMS service functions, including TPMS health check, sensor activation and programming, and TPMS relearning. The TS7000 triggers all known TPMS sensors and offers batch programming for Foxwell TPMS sensors.

For more information visit

FleetMaintenance.com/53081576

Detect service opportunities before they become problems

The MULTI-PURPOSE

Refractometer and Test Strip Kit by Acustrip is designed to meet service providers’ diagnostic needs through test strips that evaluate antifreeze coolant, brake fluids, DEF, water, and power steering protection capacity against corrosion, in addition to the refractometer measurement of the concentration of antifreeze, DEF, windshield washer fluid, and battery acids. Larger kits are also available. Free samples of the test strips are available at the company’s website.

For more information visit FleetMaintenance.com/53069280

Provides easier connectivity to iOS

The second-generation NEXIQ Technologies Blue-Link 2 mobile vehicle interface offers improved connectivity with smartphones and tablets, specifically with iOS, to access basic diagnostic information. The compact device has greater throughput than previous versions and provides support in the development of iOS and Android solutions for vehicle communication. Blue-Link 2 supports CAN FD protocol and includes Wi-Fi and Bluetooth capabilities, and can work as a triage tool when used with the First-Link app. For more information visit FleetMaintenance.com/53067168

Self-contained, portable trailer ABS tester

The Super Ranger MUTT, No. #4300A-L4, by Innovative Products of America (IPA) is the first self-contained, portable trailer ABS tester. This advanced, oneman diagnostic tool with a built-in LiFePO4 battery troubleshoots trailer ABS and lighting systems without a truck. Its watertight enclosure with a carry handle incorporates a mounted trailer socket and internal storage for the trailer cable, battery charger, and remote control. The Super Ranger MUTT is microprocessor controlled and features stateof-the-art current sensing, computer-controlled circuit protection, live circuit monitoring with automatic fault alerts, as well as digital voltage and amperage draw readouts on a convenient LCD screen. For more information visit FleetMaintenance.com/53068972

Hunter’s new HawkEye® XL commercial aligner measures three axles in four minutes or less.

Easy access to truckspecific information

Peterbilt ’s ARTech software uses augmented reality and 3D modeling to display wiring diagrams on a Peterbilt truck via an iPad and key service tools such as TCS365, SmartLINQ, and Paccar Solutions Service Management. The AR tool also offers truck-specific chassis information and diagrams with a user-friendly interface that can be accessed offline. A one-year ARTech subscription includes an iPad, Apple Care Warranty, and a screen protector and protective case.

For more information visit FleetMaintenance.com/53070261

Offers hands-free, precise experience

The HoloLens 2 from Microsoft is an ergonomic, untethered mixed-reality device that can lay 3D images, or holograms, over reality within the wearer’s field of view. These holograms can be manipulated with hand gestures and come in several iterations: HoloLens 2, the Industrial Edition, and the Trimble XR10 with HoloLens 2. Each comes with a oneyear warranty and includes a protective carrying case, overhead strap, and a USB-C charger and cable. For more information visit FleetMaintenance.com/53070260

Offers single-screen visual dashboards and guides diagnostics

The TEXA USA Navigator TXT Multihub with IDC5 Truck advanced diagnostic software provides faster and easier vehicle system access, including ADAS calibration when paired with the RCCS3 calibration system. The solution provides single-screen visual dashboards to confirm test data easily and secure the coding or pass-thru programming ability needed by today’s professional repairers to complete complex projects. Operating from a TEXA tablet or laptop, the IDC5 software guides the technician through all diagnostic steps, from error detection to providing the repair solution.

For more information visit FleetMaintenance.com/53079666

For Classes 4-8 heavy-duty diagnostics

The Launch Tech X-431 Torque HD is a professional diagnostic scan tool that focuses on Classes 4-8 heavy-duty diagnostics and engine applications in addition to featuring a J560 PLC trailer connector for added usability. The X-431 Torque HD uses a Smartlink vehicle communication interface (VCI) that accesses various communication protocols such as CAN, CAN FD DoIP, J2534, D-PDU, and RP1210. Additionally, the X-431 Torque HD’s versatility includes pre-installed software modules for new-age diagnostics systems, ADAS, TPMS, battery performance management, oscilloscope waveform diagnostics, videoscope, IMMO/key programming, and Wi-Fi printing.

For more information visit FleetMaintenance.com/21266443

Rated CAT III 1,000V

The Electronic Specialties EV Insulation Tester, No. 550, is designed to check high-voltage circuits on electric and hybrid vehicles for voltage leaks to ground. It can supply 250V, 500V, and 1,000V test voltages for doing complete insulation testing. The 550 also serves as a capable volt/ohm meter with a large, dual-backlit LCD display. Additionally, the 550 is rated CAT III 1,000V for overvoltage protection. Includes six AA batteries, test leads, instruction manual, and blow molded case.  For more information visit FleetMaintenance.com/53075413

Includes ID match functionality

The ATEQ TPMS Tools VT67 TPMS and Tire Management Diagnostic Tablet is Android-based and has a large screen, expansive memory, and a built-in camera, making it easy for users to store and manage essential customer data. The VT67 is equipped to handle features such as compatibility with the company’s upcoming TPMS Cloud platform, BLE sensor scanning, and secure gateway. Like all ATEQ tools, the VT67 offers 100% OE sensor coverage as well as coverage for 20+ aftermarket sensor brands. It also includes ID match functionality, built-in email, Wi-Fi/ real-time updating, and more.

For more information visit FleetMaintenance.com/53027969

Offers four key telematic elements

Thermo King ’s TracKing Pro telematics collects and summarizes data from Thermo King reefers. The program offers an energy-use dashboard to measure CO2 emissions, but is only available for Thermo King Precedent units. TracKing Pro’s Benchmark Analytics Dashboard depicts how a fleet’s energy use and operations compare to others in the industry, and Thermo King trailer and SLXi DRC units can receive Predictive Alert Notifications. All Thermo King trailer units can utilize Alarm Triage Insights, which offers alerts and

Perfect for heavy-, medium-, and some light-duty vehicles

The all-new DPA XL is DG Technologies ’ newest, TMC RP1210-compliant Dearborn Protocol Adapter (DPA) with current and future technologies built in for years of shop services. It is the leading tool of choice for diagnostics and reprogramming of heavy-duty, medium-duty and some light-duty vehicles and covers over-the-road, bus, construction, agricultural, military, industrial stationary equipment, and fleet vehicle segments.

For more information visit FleetMaintenance.com/53069141

Autel MaxiCheck MX900

This 8” all-systems scan tool was reviewed by Mario Rojas, lead diagnostics technician at Autobahn Performance in Fort Lauderdale, Florida.

Q: How did the tool/equipment function as far as saving you time?

A: It’s incredibly fast. e auto detect feature was swi and a full vehicle scan can be done in a very short time.

Q: How has using this tool impacted your shop’s profitability?

A: Any time a scanner is high speed it allows the technician to do more with their time which directly increases labor profitability.

Q: What kind of setup was involved before using the product?

A: ere wasn’t much setup at all. You sign into or create your account, update the tool, and then get to work.

Q: How easy was it to use?

A: I was already familiar with these scanner tools, so it was e ortless. However, I’m sure even first-time users will be able to navigate the tool with very little assistance.

Includes 32 new brands

Q: How was its packaging? Did it come with any accessories?

A: e scanner came in a blowmolded case with only the OBD connector and charger.

A: I used this tool for everyday troubleshooting of European vehicles. From BMW, Mercedes, and Range Rovers to Toyotas and Cadillacs.

Q: Was there a manual included? If so, did you use the manual, and was the manual easy to understand?

A: I don’t remember seeing a manual but there were instructions within the tool.

Q: What features did you like?

A: It has fast speed, a portable size, and is loaded with functionality.

Q: Is there any way you could think to improve or add to this tool?

A: Given the price range, this tool is a great deal. I don’t think I could improve on it.

Q: What types of jobs/repairs did you use this tool for?

The Cojali Jaltest Software 23.1 Update offers new coverage and improvements across multi-brand diagnostics for commercial vehicles, agricultural equipment, OHW equipment, material handling equipment, and vessels. This new version includes 32 new brands, 574 new models, 2,598 new systems, 1,820 new systems with technical information, 831 new systems with wiring diagrams, and more. Additionally, some added overall improvements include ordering the measurement display by the user, displaying the support information of a system display in an action, and improved parameter confirmation with more limits, conditions, and exceptions. For more information visit FleetMaintenance.com/53098610

Q: What’s the most handy / beneficial function that streamlines the scan tool’s use during diagnosis?

A: e most handy function was its speed and ease of use.

Q: On a scale of 1 to 10, how would you rate this tool overall? Why?

A: Nine, because it’s well-priced, portable, fast, and loaded with bi-directional capability.

e only thing is that it is a wired setup. A wireless dongle would be a nice inclusion, but that would change the pricing.

Fleet Maintenance affiliate PTEN contributed this review.

This product was given to the reviewer free of charge by the manufacturer.

Rugged and built for AI

Getac ’s ZX80 Android tablet is a lightweight, 8” rugged tablet that runs on the Android operating system. Able to handle field locations and outdoor facilities, the IP67-certified tablet offers a Qualcomm QCS6490 processor with an AI Engine, allowing the tablet to run AI use cases while maintaining battery life. The ZX80 also features hot-swappable battery technology for long days in the shop, 12GB LPDDR5 memory and can be configured with 4G/5G LTE, NFC, and barcode readers for various applications. For more information visit FleetMaintenance.com/53098304

Prologics Sensor Simulator and 12V/24V Sensor Voltage Probe

This probe was reviewed by Phil Fournier, owner of Phil’s Auto Clinic in Hemet, California.

Q: How did the tools function as far as saving you time?

A: ese tools, which are substantially similar in capability, save many unnecessary parts installations if used as designed. For example, too many technicians are content to read a code, say, for a vehicle speed sensor issue on a wheel, and go straight to the recommendation and installation of a wheel bearing with a sensor integral to it.

If the problem turns out to be a wiring issue or a module issue, it turns into an ethical dilemma. Who pays for the part that was installed but didn’t solve the problem? Or do I return the part as “defective”? Either way, someone is being cheated and this tool can quickly and easily be used to simulate the signal BEFORE the part is replaced, which is a huge benefit.

Q: What kind of setup was involved before using the tools?

A: No setup was required for the tools.

Q: How easy were they to use?

A: e basic functions of the tools are simple to use. Since the tools don’t come with instructions, it seems to be assumed that the user is an experienced technician. As an experienced technician, I found the tools to be pretty easy to navigate, but I think it would be wise to at least include a simple set of instructions.

Q: How was its packaging? Did it come with any accessories?

A: e tools come in a sturdy plastic box which I wish was just a little bit larger as the leads need to be coiled up properly to fit. e only accessories are the voltage leads.

Q: Was there a manual included? If so, did you use the manual, and was the manual easy to understand?

A: No manual was included. I feel they should’ve at least had a QR code to an online manual or have a YouTube instructions video, if they wanted to go paperless.

Q: What features did you like?

A: I like the backlit screen and the built-in fl ashlight on the one model. Since I’m an automotive instructor as well, I see huge benefi ts in using the tool to teach entry-level technicians sensor functions without having to deal with the danger of a running engine. It’s also a great tool for demonstrating lab scope functions. I love the versatility of the wide and extremely precise ability to adjust the tool’s outputs. It’s a great improvement over my old sensor simulator tool which used basic potentiometers to simulate signals.

Q: What features didn’t you like?

A: I wish the cases were bigger. e voltmeter/ohmmeter functions are pretty basic so I don’t think I would use the tool for those kinds of functions.

Q: What types of jobs/ repairs did you use these tools for?

A: I used them on a 2021 Chevy Silverado 1500 with P0521 and P0522 codes. e oil pressure indication on the scan tool varied wildly. Rather than replace the sensor and hope that was it, the sim-

ulator tool connected to the pigtail output with a specific voltage, which should have resulted in a steady pressure reading on the scan tool. It didn’t, which proved the problem was not the sensor. e problem was in a cha ed harness causing the signal wire to ground out and reading 0 psi when the actual oil pressure was completely normal.

I also used the tools on a 2010 Toyota Camry with a variable displacement compressor. Using the tools to simulate the signal going to the compressor proved the problem was in the command to the compressor and not the compressor itself.

Is there any way you could think to improve or add to these tools?

I would add an instruction sheet or, in lieu of that, a QR code linking to web-based instructions. e tools are not hard to figure out, but I think it would be di cult for a beginner to master.

Q: On a scale of 1 to 10, how would you rate these tools overall? Why?

A: I give them a 9. If parts companies could convince technicians to use these tools in lieu of installing parts that may not be needed, the savings in returned parts would be enormous. As an automotive instructor, I can see almost endless possibilities to use this tool in a lab-type teaching environment.

POWER TOOLS

POWER TOOL PURCHASE CONSIDERATIONS

Handle shape, size, length, material

Tool style, size, and weight

Portability

Power trigger type

Controls and switches

Ergonomics

• Does the tool have features that increase worker performance and productivity while reducing discomfort, fatigue, and risk of injury?

How much power/ torque is required?

Need for variable speed control

Vibration and noise level

Safety features

Accessories/attachments

Service recommendations

Durability

Warranty

Training resources

Technical support

Brand reputation

Budget range/price

For cordless tools:

• What type of battery does the tool have? Battery type determines how long the battery provides power and how much time is required for recharging.

• Consider battery voltages. Eight to 12V systems are more common for ratchets, lighting, and applications requiring lower rpm. Eighteen to 20V systems are most common for impact wrenches. Over 20V is available for extended applications such as grinders.

For pneumatic tools:

• Every air tool has an operational compressed air requirement measured in cubic feet per minute (cfm). Every air compressor has a maximum cfm output. The air compressor’s cfm output must be greater than the cfm requirement to keep all the pneumatic tools in the shop operating efficiently.

• Consider compatibility with existing systems.

Ergonomically designed comfort-grip

The Snap-on Band Sander, No. PTBF210, features a thermallybalanced air motor to cool internal components as well as the surface temperature of the tool. An adjustable rear exhaust directs airflow away from the work area while a built-in 10-position air regulator makes it easy to dial in the exact speed needed for a specific application. The 90-degree angle head offers tool-free adjustments and can be rotated 270 degrees for access and flexibility without additional tools. Additionally, an ergonomically designed comfortgrip handle keeps vibration to a minimum and the side handle helps keep the sander supported and controlled.

For more information visit FleetMaintenance.com/53098896

Eliminates the need for two grease guns

K-Tool International ’s Dual Mode Air Operated Grease Gun offers technicians a quick way to replace ball joints, tire rod ends, sway bar links, and spacer joints with a single tool. The gun’s dual mode allows for easy switching from single shot to automatic use, and the head features a bulk loader that doubles as an air bleeder. Featuring an ergonomic grip and able to fit in narrow work spaces, the tool comes with a 30” flexible grease hose and coupler and can be used with a 14 oz. grease cartridge or 500 cc bulk fill.

For more information visit FleetMaintenance.com/53098785

Offers extended length for longer reach

The Matco Tools 16V Impact Ratchet Kit , No. MCL16IRSK2M, features a 6” extended length for longer reach and greater access for front end engine accessories, timing covers, air cleaners, transmission bellhousing bolts, and dash work. Its 310 rpm free speed makes quick work of removing fasteners and its captured head design increases head durability and prevents head spreading. The impact ratchet is engineered to withstand 155 lb.-ft. of manual torque and 35 lb.-ft. of maximum torque.

For more information visit FleetMaintenance.com/21204644

Durable aluminum body

The Tool Aid Turbo Tornado Blow Gun , No. 99680, features a lightweight and durable aluminum body. It includes a 3/8” NPT male industrial style fitting with a 1/4” body and has a convenient hanging hole. The Tornado Blow Gun offers 42 scfm at 125 psi, 25-230 psi minimum/ maximum. It meets OSHA standards 1910.95 and 1910.242B. A replacement hi-glow tip also available (No. 99681).

For more information visit FleetMaintenance.com/53098897

Features reduction nozzle

Low vibration reduces fatigue and improves control

The Dynabrade Nitro Series Pistol Grip Mini Orbital Denibber (DN1) is ideal for a wide variety of smallscale sanding applications. Its 1-1/4” (32mm) diameter pad size focuses sanding effort and provides ideal control when working on small parts like vehicle hoods, fenders and doors, side-view mirrors, interior parts, spoilers, and motorcycle parts. The DN1 offers very low vibration which reduces hand and arm fatigue, and is best for sensitive workpieces or when sanding and repairing a coated surface. Compact in size, the DN1 is lightweight and allows for left or right-handed use.

For more information visit FleetMaintenance.com/53070648

The Bosch 18V Heat Gun , No. GHG18V-50N, is designed to deliver a fast heat-up time, heating up to 570 degrees within six seconds. Featured in this heat gun is a reduction nozzle, a hook nozzle to supply directed hot air for even heating, an LED worklight, a lockout switch to prevent accidental activation, and an ergonomic grip zone. This heat gun is ideal for heat-shrinking wires, bending plastic pipes, removing labels, and softening adhesives. It has two heat settings of 930 degrees F and 570 degrees F, and has a max airflow rate of 175 liters per minute for efficient heating.

For more information visit FleetMaintenance.com/53098898

Twin hammer mechanism for balance

The 1/2” Drive Composite Impact Wrench with Extended Anvil from Ascot Supply has a forward/reverse push button and a four-setting torque adjustment switch for convenient operation. The tool features a compact design at only 7.2” in length and has an energy-efficient motor that ensures maximum performance and a long-lasting life. The twin hammer mechanism also provides smooth balance, while the feather trigger allows for precise speed control. Additionally, the swivel air inlet prevents the 153-12260 hose from twisting during use.

For more information visit FleetMaintenance.com/53079173

More than 1,000 hours of runtime

The Master Proheat A-Series Heat Guns are designed to withstand heavy daily use, with an optimized design for an improved motor life of up to 1000+ hours of runtime. The heat gun also features an easy-toreplace plug-in heating element and cordset and a new user-friendly trigger switch. The Master offers a full selection of replacement parts that can be easily swapped by the user in the field, or the user can send the heat gun in to the manufacturer to be refurbished.

For more information visit FleetMaintenance. com/53070513

Features a variable flow trigger

The VariBlast Precision Safety Air Gun by EXAIR provides a focused blast of air with a variable flow trigger to produce a range of force values for different applications. The lightweight air gun is available with a standard 12” or 20” extension which can also be outfitted with an impact-resistant polycarbonate Chip Shield and is compatible with various nozzles to allow configuration for unique processes. It produces a quiet 58 to 75 dBA noise level, meeting all OSHA standards for dead-end pressure and sound level exposure.

For more information visit FleetMaintenance.com/53067908

Maximum speed of 8,500 rpm

The Martins Industries Impulse 1/2” LW Impact

Wrench , No. MX-LW1, is designed with a lightweight composite body, weighing only 5.2 lbs., and produces 944 lb.-ft. of torque with a maximum speed of 8,500 rpm. Equipped with a twin-hammer mechanism and with a four-position power regulator, users can seamlessly switch between power modes and adjust torque output for each task. With its ergonomic handle, the impact wrench lets users change direction with a simple forward/reverse push button for maximum control and performance.

Has reduced jumping and vibration

The Nitro Series NitroZip NZI Tool by Dynabrade is a versatile tool for surface preparation and material removal. The NitroZip comes equipped with a NitroZip Red-Tred 92255 eraser wheel for removal of adhesive-backed decals, two-sided molding tape, and lettering without damaging the clear coat. The eraser wheel has reduced jumping and vibration, resists heat buildup, and has serrations for improved cooling air flow without clogging. When equipped with a wire wheel, technicians can remove rust and seam sealers in preparation for repair or replacement of damaged vehicle components. The wire wheel duplicates a sand-blasting effect without causing surface fatigue.

For more information visit FleetMaintenance.com/53069539

Includes various versatile tips

The Sunex Tools 1/4” Blow Gun Kit , No. SXBG01K, features a compact yet industrialgrade design, providing ideal performance for a wide array of jobs. Its durable construction and versatile tips ensure readiness for any task, while the integrated EVA foam storage tray keeps users organized and efficient. The kit is capable of handling diverse tasks with its high-volume airflow, metal housing, and improved seals. Its large-diameter venturi tip clears debris and quickly dries wet areas, and its 4.75” and 3.5” protective rubber end tube tips and a precision tip offer versatility for accessing tight spaces and detailed work.

For more information visit FleetMaintenance.com/53027972

For more information visit FleetMaintenance.com/53098612

Designed for a wide range of applications

The Milton Water & Air Industrial Power Wand , No. 171-NF11, is designed for use with both water and air in cleaning hard-to-reach areas and is ideal for use on farm & ag equipment, HVAC units, and filtration devices. The specially designed, sequenced hole pattern in the nozzle controls the spray, maximizing pressure, which can reach a maximum of 125 psi and 2.8 GPM water flow. Made with durable, lightweight material, the wand has an ergonomic handle grip and advanced 4-finger grip controller for comfort and control and measures 47.5” in length with a 1/2” tube ID.

For more information visit FleetMaintenance.com/53069585

Ingersoll Rand W3111 IQV20 1/4” Compact Impact Driver

John Baumgardt, owner of Baumgardt’s Auto Repair in Fillmore, Indiana, reviewed this product.

Q: How did the tool function as far as saving you time?

A: e smooth operating quickchange chuck made changing bits fast, and the charger is also a fast charger which greatly reduces time.

Q: How has using this tool impacted your shop’s profitability?

A: Not having to run an air hose outside saved even more time, but being able to work on a job away from the building while still having the power of a pneumatic impact made a really big di erence.

Q: How easy was it to use?

A: Pretty easy. With the battery installed, all you need to do is pull the collar on the quick-change chuck forward to insert the bit of your choice and release the collar to lock in the bit.

Q: Was there a manual included? If so, did you use the manual, and was the manual easy to understand?

A: Yes, a multi-language manual was included. e writing is a bit small, and it contains the typical instruc-

Designed with 3/8” air intake thread

tions for care and use as any other cordless tool.

Q: What features did you like?

A: e impact has great power. I think that the three speeds in forward and reverse make it easier to adjust the torque. Most impacts I’ve used are full power in reverse and that increases the chances of losing a small fastener if it slips out of the socket. Battery charge status lights aren’t anything new, but the full halo light on the front is amazing. ere are no dark spots in the front of this impact.

Q: Is there any way you could think of to improve or add to this tool?

A: It needs a way to attach a belt clip. Having a way to hook it to a pocket or a belt when you have your hands full would be nice.

Q: What types of jobs/repairs did you use this tool for? Please provide a few specific examples.

A: I used it to tear apart a few transmissions and on a couple intake manifold jobs. I also helped a buddy

The Titan Professional Tools High Flow Air Blow Gun, No. 19393, is designed with 3/8” air intake thread. When used with thread sealant tape, this high-volume air gun allows for greater air flow and higher psi, with adjustable pressure between 25 to 230 psi. The air blow gun has a non-slip-aluminum ergonomic handle, and the tapered high-flow tip can be directed towards hard-to-reach areas. The product includes 1/4” series plug with 3/8” NPT male thread with pre-applied thread sealant, and it meets OSHA standards.

For more information visit FleetMaintenance.com/53098613

drywall for two days. I did both days of drywall work on half of the 2.5Ah battery included in the kit and that still le me with a 5.0Ah to use.

Q: How does this tool compare to other tools you’ve used like it?

A: I have not used an older version of an Ingersoll Rand cordless impact, but I have used several other brands, and this is far better. e first thing that stands out is the halo light on the front. It makes it possible to see the fastener without the dark areas. I also like the three speeds for both forward and reverse. e other impacts I’ve used are full power speed in reverse and on several occasions flung the fastener out of the socket, leaving me searching for a replacement. Batteries also last longer and charge much faster.

Q. On a scale of 1 to 10, how would you rate this tool overall? Why?

A. 9.8 - is impact is truly awesome. e only downfall for me is not having a belt clip.

Fleet Maintenance affiliate PTEN contributed this review. This product was given to the reviewer free of charge by the manufacturer.

Delivers up to 2,100 lb.-ft.

The DeWalt 20V MAX XR

Brushless Cordless 3/16” Rivet Tool No. DCF403B, installs aluminum, steel, and stainless steel blind rivets up to 3/16”. The brushless motor delivers up to 2,100 lb.-ft. of pulling force and has the capability to pull 800 rivets per charge. Other notable features include a tool-free nose piece change and on-board nose piece storage to collect and store loose mandrels. Also available as a kit and in 1/4”.

For more information visit FleetMaintenance.com/53098614

Milwaukee M18 FUEL 1/2” High Torque Impact Wrench with Friction Ring

e footprint, along with the lengthy operating time provided by the XC5.0 battery, has made Battles a believer in cordless impact wrenches. “ e first time I used it, [the battery] lasted me a week,” he said, “And the charge time is not long at all.”

By Lucas Roberto

Milwaukee Tool calls its M18 FUEL 1/2” High Torque Impact Wrench with Friction Ring “the most power-dense impact wrench in its class,” which is the mid-range category. e 7.6” by 9.35” tool uses a Powerstate brushless motor to deliver 1,100 lb.- . of fastening torque and 1,500 lb.- . of nut-busting torque when used with the 18V REDLITHIUM XC5.0 battery. Pairing it with the M18 REDLITHIUM FORGE batteries provides a bit of a boost at 1,200 lb.- . of fastening torque and 1,600 lb.- . of nut-busting torque.

e 1/2” friction ring anvil also enables seamless socket changes to get the job done quicker, according to Milwaukee.

To find out how it fares in the shop, we handed the M18 to Collin Battles, an expert technician at

Now available in blue

The Matco Tools Long Barrel

The M18 was reviewed by Collin Battles, expert technician at Toyota Cleveland Heights in Ohio.

technician at Toyota Cleveland Heights in Ohio.

Toyota Cleveland Heights in Ohio. Milwaukee provided the M18 set, No. 2967-22, which comes with two XC5.0 batteries and a charger, along with the Shockwave 1/2” drive socket set. e tech used the M18 for about a month prior to providing feedback.

Battles said the M18 Fuel had “probably the most power for the price point.” He pointed to the tri-LED lighting around the anvil as highly useful for illuminating hard-to-see areas, and the four control modes as highly e ective for providing the right amount of torque and preventing fasteners from being over-tightened.

One of the first things he noticed is that the stout design shaved 2” o the length, allowing for easier access into wheel wells. “You can pretty much take it where you want,” Battles said.

Pneumatic Air Hammer - Blue , No. MT2916B, delivers 2,300 bpm from a 3-3/3” piston stroke. The forward grip design gives the technician total control and helps maintain the chisel on the work piece. A rubber dampener helps reduce hand fatigue, shock, and vibration for ideal user comfort when powering through challenging applications. It also features a soft rubber overmold handle for a comfortable grip, an integrated chuck design for quick bit installation, and a front exhaust system that directs air away from the end user.

For more information visit FleetMaintenance.com/21295525

e veteran automotive technician “used to use pneumatic for everything, but the M18 is more mobile… You don’t need 20 feet of hose to get somewhere, you can just go anywhere in the shop and not have to worry about it.”

He used this M18 Fuel model for removing and refastening lugnuts, control arms, and shields.

When asked what he would change about the tool, Battles mentioned that “the weight is a little heavy for the gun and you could improve maybe a half pound.” Although the M18 is a powerful tool, Battles remarked that he doesn’t need that much power for his work on passenger vehicles and light trucks. While “it’s very nice to have it, I would almost want it to be lighter and a little less power, and I think it would be a perfect impact gun,” he said. He added for heavy-duty applications, that power would come in handy.

All in all, Battles was happy with the performance and said, “I would definitely recommend it.”

Over-mold grip for added user comfort

The AIRCAT 1/4” Die Grinder, No. 6205, features a .3hp motor that produces 25,000 rpm. With a low weight of 0.75 lb. and ultra-compact design, measuring 4.8” in length, the 6205 provides added control and maneuverability while allowing access into tight spaces. The variable speed throttle lever enables the user to control the tool’s speed, while the AIRCAT silencing system reduces noise levels to 82.5 dB without reducing the tool’s performance. Additionally, it has an over-mold grip for added user comfort, and safety lock-off throttle levers to prevent accidental start-ups.

For more information visit FleetMaintenance.com/53098609

HAND & SPECIALTY TOOLS

HAND TOOL & SPECIALTY TOOL PURCHASE CONSIDERATIONS

Tool design: Style, size, shape, weight, etc.

Ergonomics:

• How well does the tool fit the hand?

• Can the tool be used in a comfortable work position without causing awkward postures, harmful contact pressures, or other safety and health risks?

• Does the balance and the weight feel right?

• How easy is it to use?

Quality

Durability

Warranty

Product support

Brand reputation

Budget range/price

Provides maximum access and grip force

The 13” Long Reach Hose Grip Pliers , No. 48-22-6560, from Milwaukee Tool is a single-joint plier that features a deep-reach cross handle design with slipresistant grips with a wide jaw opening and a slim profile for reaches in tight spaces. The jaws offer multi-function gripping zones for common applications like fasteners, washers, and wires, while the full pliers offer a corrosionresistant black oxide coating for increased durability. Backed by a lifetime warranty, the pliers come in 5/16”, 1/2”, and 3/4” sizes.

For more information visit FleetMaintenance.com/53069715

Features a built-in cutter

The Automatic Wire Stripper, No. 48-22-3083, from Milwaukee Tool features a one-handed stripping application for quick, clean cuts through 80-20 solid and 1022 stranded AWG wire. The tool is designed to cleanly strip up to 1” in a single squeeze and the built-in cutter is located in the center of the tool for optimal leverage for cuts through copper wires. Additionally, the molded grip handles offer users added comfort for all-day use.

For more information visit FleetMaintenance.com/53075693

For seals 4-5/8” I.D. and larger

The OTC Large Hub Seal Puller Head , No. 600053, is designed to eliminate bearing and hub damage that can occur when a punch and hammer is used to remove the seal. The large, replaceable head measures 5.1” long, making it easier to pull seals with 4-5/8” I.D. and larger. Fits on existing 5085 hub sealer puller, not included, for more applications and leverage. Its unique pulling head design quickly and easily removes the seal in one piece. Built from high-quality, heat-treated steel, it’s capable of removing hub seals on trailer and truck axles, including truck steering axles.

For more information visit FleetMaintenance.com/21293307

Features rare-earth magnet

The 7-in-1 Impact-Rated Flip Socket Sets, Nos. 32910 and 32933 , from Klein Tools include three impact-rated flip sockets in each set and six different color-coded hex sizes for easy identification (1/4”, 5/16”, 3/8”, 7/16”, 1/2”, and 9/16”). Users can store flip sockets in any order or orientation on the shaft. The bit-holding design allows the 1/4” socket size to drive hex fasteners and hold screwdriver bits. The sets include a rare-earth magnet to retain fasteners for convenient and easy driving. The Socket Set, No. 32910, also features a quick-connect handle.

For more information visit FleetMaintenance.com/53081877

Features 270-degree rotating design

The Snap-on 500 lm DualSided Mini Flex Light ECARL032R, features a 270-degree rotating design with multiple magnets, providing technicians with the flexibility to light difficult-to-reach areas.

Offering a 500 lm dual-sided output, individual switches for spotlight and bar lights, and a dimmable switch with memory, this light caters to varying lighting needs. The integrated battery gauge enhances efficiency for technicians on the go.

For more information visit FleetMaintenance.com/53082387

Features a quick-release safety lock

The STAHLWILLE Quick Torque Wrench features the company’s quick-release safety lock for rapid adjustment and a wear-resistant trigger system with a flexible rod that eliminates the need to reset and store the wrench to zero. Users can select from a wide range of interchangeable insertable tool heads that consist of ratchet drives, open-end, ring, and square attachments for demanding applications. The torque wrench can be calibrated using the company’s perfectControl calibration device (No. 7794 or No. 7706), setting the high and low limits without disassembly. Further loading the wrench after triggering does not affect the triggering mechanism and protects against damage, the company said.

For more information visit FleetMaintenance.com/53096674

No need for manual reset

The Italian-made Beta Tools Zero-Reset Torque Wrench designed to eliminate the need for manual reset to zero. Thanks to upgraded components, the torque wrench no longer has to be brought back to the minimum setting at the end of each operation cycle. The torque wrench fea tures a bi-material ergonomic handle that is resistant to oil, fuel, and industrial fluids, a double graduation scale that offers high-visibility and easy-to-select settings, and a push-pull system for torque locking. Torque is simply set by rotating the handle to the required setting position. Additionally, the tool has a torque accuracy of ± 3% and its click mechanism can be perceived by hearing and touch. For more information visit FleetMaintenance.com/53080138

Repairs threads from the inside out

The ARES M14 Back Tap Thread Repair Tool , No. 10111, features a compact design with an overall length of 4-3/4”. With a knurled thumb nut that offers a sturdy grip to reduce slippage while in use, its collapsible back-tap design repairs threads from the inside out, preventing metal shavings from entering the combustion chamber.

The M14 x 1.25mm Back Tap Thread Repair Tool is made of premium heat-treated chrome moly steel with a corrosion-resistant zinc plating finish. It is also ideal for O2 sensor bungs and small engine applications that utilize M14 spark plugs. Also available in M12 x 1.25mm thread spec (No. 10110).

For more information visit FleetMaintenance.com/53080143

CYLINDER LEAKAGE TESTER WITH 2 GAUGES

Charges in three hours

The SearchPoint Concord Rechargeable Flashlight , No. MXN04015, from Maxxeon illuminates an area up to 1,000’ away, making it ideal for a wide range of lighting needs. It offers four brightness levels and a strobe option and emits up to 2,500 lm for three hours on high and a steady 30 lm for 45 hours when on low. Crafted with durable aluminum housing, the Concord is built to withstand tough environments. The light measures 6” in length, is dust and water-resistant, and charges in three hours. Includes charging cable and carrying strap.  For more information visit FleetMaintenance.com/53075692

Measures the ability of an engine cylinder to hold compressed air using shop air pressure; supplements a compression tester

M68 special gauge has one multicolored band for measuring low, moderate and high leakage, and a scale range from 0-100%

#CLT-2

Matco Tools Ratcheting

Hose Clamp Pliers

Rost Motor service manager Randy Kaiser from Manson, Iowa, reviewed these pliers.

Q: How did the tool function as far as saving you time?

A:  e Ratcheting Hose Clamp Pliers do a great job of grabbing and holding on to those pesky spring hose clamps that manufacturers seem to be very fond of using. Without this tool, those clamps can be very tough and time-consuming to grab, compress, and release, and just as time-consuming to reinstall. is tool cuts that time down considerably.

Q: How easy was it to use?

A:  e hose clamp pliers are very easy to use. You select which side of the clamping head will best fit your hose clamp (there are two di erent grip ranges), slide it over the clamp, and squeeze the handles together. It has a locking ratchet mechanism to hold the clamp open, and a quick-release lever to release the tension on the clamp to reinstall it.

Q: Was there a manual included?

A:  ere was no manual with the pliers, just some information printed on the cardboard piece that it was attached to. It’s very self-explanatory, and no manual is needed.

Q: What features did you like?

A:  e pliers have two di erent size clamping jaws so that they can accommodate clamps from 11/16” through 3-1/8”. e grip handles have a nice, rubberized coating, making them easy to grip and very comfortable to use. ere is also a quick-release handle to make it very easy to release the tension on the clamp.

Q: What features didn’t you like?

A: So far, I haven’t found anything that I haven’t liked.

Forged from one-piece steel construction

The Mac Tools AntiVibe Hi-Vis Ball Peen Hammers are ideal for metal shaping and driving applications. Forged from one-piece steel construction, the ball peen hammers offer added durability. They also feature a tuning fork design to isolate vibration and bi-material grip construction to help reduce shock. Additionally, the handle provides a textured grip for slip-resistance and increased comfort. The hi-vis hammers are available in sets and as individuals.

For more information visit FleetMaintenance.com/53059057

Q: What types of jobs/repairs did you use this tool for?

A: I used the pliers to release spring hose clamps on heater hoses and radiator hoses during radiator replacements, water pump replacements, and various other operations involving the cooling system.

Q: Have you used a previous version of this tool?

A: I have, but they weren’t nearly as nice. e handles weren’t padded at all, and the latch release didn’t work nearly as well.

Q: Is there anything you had questions or concerns about regarding the tool?

A: No, the pliers are well designed, well made, and do the job that they’re designed to do.

Q: On a scale of 1 to 10, how would you rate this tool overall? Why?

A: Probably a nine. e pliers are very nice and work very well, but it’s hard to be a perfect 10.

Fleet Maintenance affiliate PTEN contributed this review.

This product was given to the reviewer free of charge by the manufacturer.

Comes in oil-resistant case

The Snap-on Tools

33-pc 3/8” Drive

General Service Set , No. 233FSMBFR, includes the 3/8” Drive Dual 80 Technology Sot Grip

Standard Handle Locking

Flex-Head Ratchet, 3/8” Drive

3” and 6” Knurled Friction Ball Extensions, 12 metric semi-deep and 11 SAE semi-deep sockets, two bits, two pliers, the 7” VectorEdge Diagonal Cutter, and the 10” Straight Blade Striking Prybar. The set comes in a durable foam case and offers contrasting colors to make it easy to identify tools. For more information visit FleetMaintenance.com/53095700

Tool Aid Clamp Probe Set

The probe set was also reviewed by Rost Motor service manager Randy Kaiser.

Q: How did the tool function as far as saving you time?

A: is is a very unique tool. It’s a couple of spring-loaded electrical probes attached to clamps. You can attach the clamps close to whatever you are trying to check, and the spring-loaded probe stays in place. is saves the time and hassle of trying to figure out how to keep the probe where you need it, and quite possibly frees up your hands.

Q: How easy was it to use?

A: Very easy to use. e clamps are a squeeze type clamp, so you just squeeze them open and clamp them on to whatever is close to where you need to test. e probes themselves are spring-loaded to maintain contact with whatever you are testing.

Q: How was its packaging?

A: e packaging is actually very nice. e clamps are in a form-fit plastic sleeve with a cardboard backing. You simply remove a couple of staples, slide the cardboard out and you are ready to go. ey are easy to put back in the package if you want to store them that way.

Includes solvent-resistant tray

Q: Was there a manual included?

A: ere was no manual included. ere were some pictures of the clamps in use on the cardboard backplate. If you couldn’t figure out how to use them, you probably shouldn’t be working on electrical systems.

Q: What features did you like?

A: I really like that the probes are pointed on the end and spring-loaded. is works great for maintaining contact with whatever you are trying to test. ey also swivel on the clamps, so you don’t have to be directly in line with your intended target. e probes also have a 4mm female end on them which seems to be the standard for most test leads.

Q: Is there any way you could think to improve or add to this tool?

A: e clamps themselves are made from some sort of plastic or composite material. I understand the thought process around electrical equipment but wonder if insulated metal might hold up better. Additionally, the probe swivels in one direction on the clamp. ere were times when it would have been nice to be able to change the

angle in the other direction as well. Maybe a ball and socket attachment instead of a single swivel joint.

Q: What types of jobs/repairs did you use this tool for?

A: I used the probes for electrical circuit testing under the hood and in the passenger compartment. ey were handy when checking circuits originating from the fuse panel. ey also worked well in making a good ground for circuit checking. With a long test lead, they work well for testing from one end of the vehicle to the other.

Q: Have you used a previous version of this tool?

A: I have used various probes before, but never any attached to clamps. ese were handy in several instances.

Q: On a scale of 1 to 10, how would you rate this tool overall? Why?

A: A solid nine. ey are very nice, and something di erent than I had ever used before.

Fleet Maintenance affiliate PTEN contributed this review.

This product was given to the reviewer free of charge

The 14-pc Micro Hand Tool Set from Mayhew Tools is a compilation of micro line products, including pry bars, pick hooks, and screwdrivers (slotted, Phillips, and TORX). A foam tray securely stores the tools, with each part number displayed. Each tool features a durable Nylon 6 handle with alloy steel blades which are custom heat-treated for hardness. All the tools are made in the U.S. and backed by a lifetime warranty.  For more information visit FleetMaintenance.com/53098782

Provides easier access to tight areas

The 2-piece Mini Pocket Pry Bar Set No. 853-06-2ST, from Lang Tools is designed for prying small items apart. The blades are made from three by 16” in diameter hardened alloy steel, and the angled blade provides easier access to tight areas. Featuring an acetate handle with a pocket clip, the overall length of the pry bars are 5”. Each pry bar is available individually as well as in a complete set.

For more information visit FleetMaintenance.com/53098781

SHOP EQUIPMENT PURCHASE CONSIDERATIONS

Physical weight

Capacity

Efficiency, versatility, productivity, etc.

Safety features

Ease of operation

Ergonomics

Accessories and options

Power requirements

Maintenance requirements

Construction

Lifecycle

Will it fit the available work space?

Storage considerations

Durability

Warranty

Training resources

Product and technical support

Brand reputation

Budget range/price

Available financing

Equipped with evacuation spout

The OEMTOOLS 9-gallon Upright Portable Oil Drain , No. 87032, is designed for evacuating used oil from a vehicle. Users can position the 17” diameter funnel below the oil drain, adjust the drain height, and release the waste oil into the drain. The 9-gallon tank features a translucent green plastic which allows the user to monitor waste oil levels. Additionally, the drain is equipped with an evacuation spout and drain valve for easy waste oil disposal when the tank is full.

Ideal for heating small to mid-sized spaces

Milwaukee Tool ’s M18 Propane Heater is a cordless heater rated for 30,000-70,000 British thermal units (BTU). Featuring a fast set-up time, the M18 has a variable temperature dial for output control and a forced air fan to create the best amount of heat in cold conditions. The heater is also compatible with both AC/DC power and is easily transportable with a height of 18.5” and a length of 21” and a width of 10.5”. Also includes a 10’ hose and regulator and a one-year limited warranty.

For more information visit FleetMaintenance.com/53067299

Constructed for years of safe vehicle holding

OTC from Bosch Automotive

Service Solution ’s 12-Ton Steel Jack Stands , No. S012, provide safe lifting for years. Featuring a pin-style stand and more contact points for safety, the S012 is a universal stand for most vehicles. Offers a max height of 27.5” and a minimum of 17.5” and has a wide base for stability. Its finish resists corrosion, and its flat base includes welded foot pads that resist sinking into soft ground.

For more information visit FleetMaintenance.com/53074713

For more information visit FleetMaintenance. com/53096542

Easily portable and perfect for shops and garages

The Blue 2200 Residential Floor Fan is the first Patterson -designed, heavy-duty residential and commercial floor fan. Designed in the U.S. and crafted with durable components, the Blue 2200 is perfect for areas such as garages, basements, workshops, and kitchens. Weighing only 32 lbs., the floor fan is easily portable and features a 3-speed controller.

For more information visit FleetMaintenance.com/53069635

Can be used on mild steel, stainless steel, aluminum and copper

Forney Industries‘ Flex 30

Plasma ST provides the ability to plasma cut, stick weld and DC TIG weld up to 3/8” thick material—all with one machine. The Flex 30 features dual-voltage input power (120V/240V), inverter technology and is generator-friendly. It’s designed for use on mild steel, stainless steel, aluminum and copper. This machine is also suitable for DIY projects, farm and ranch, maintenance and repair, and light industrial work.

For more information visit FleetMaintenance.com/53068417

SHOP EQUIPMENT

Up to 12 charging profiles available

The Associated Equipment High Power Smart Charger, No. ESS6100, charges all 12V battery types, allowing users to keep a 12V lead acid, enhanced flooded, or lithium battery at a stabilized voltage during diagnostic phases. With four operating modes—charging, diagnostics, showroom, and tester—it will deliver the charging cycle recommended for the maintenance of the vehicle. With USB connectivity, the charger is fully customizable and is OE-vehiclemanufacturer approved, versatile, and has a low profile of 5.1” in height. It supports up to 100A for 12V batteries in the diagnostic phase, requiring a standard 120VAC receptacle for use in all shop environments (optional 120A/240VAC available).

For more information visit FleetMaintenance.com/21277578

Seamlessly moves around shop

The ZEELINE by Milton 17-Gallon Poly Low-Profile Oil Drain with Electric Evacuation Pump , No. ZELP17-EP, is a low-profile waste oil drain intended for heavy-duty trucks, RVs, automobiles, and more. This drain is compatible with waste oil, transmission fluid, and antifreezes while featuring a 115-volt electric motor for convenient evacuation of the drain pan. The drain also features a T-handle and four 4” rotating wheels for seamless movement around the shop while internal baffles help prevent oil spillage while transporting the drain.

For more information visit FleetMaintenance. com/53069626

Provides a 20,000 lb. capacity

The QSP Heavy Duty Alignment Stands , No. DB-20K, feature four spring-activated casters and four adjustable feet per stand. Each stand includes two wheel stops and has a 20,000-lb. capacity. The casters allow techncians to move the stands around the shop easily and to disengage when minimum weight is applied. A minimum of 750 lbs. is needed to compress the springs on the casters to ensure the stand is stable. The stands incorporate turnplates and are sold in pairs. For more information visit FleetMaintenance.com/53098697

Features a dual-chamber design

The Oni Tools Fuel System Priming Pump for Detroit Diesel S60, MBE 900, MBE 40000, DD13, and DD15 features a dual-chamber design, ergonomic handle, built-in temperature gauge, and pressure gauge. Users can also pressurize the tank manually with the handle or with a compressor via the Schrader valve to reach exact psi levels. Additionally, the priming pump has a specific fitment for priming, ensuring a tight and secure connection between the pump and the fluid source, as well as a pressure release valve for added safety.

For more information visit FleetMaintenance.com/53042259

Removes fumes and dust

The Exento HighVac by Fronius provides mobile and compact extraction and, when used in combination with the fume extraction torch, removes fumes and dust. The integrated side-channel compressor allows an extraction capacity of up to 170 m³ per hour, and the vertically mounted filter cartridge ensures particularly effective cleaning.

For more information visit FleetMaintenance.com/53069306

Self-positioning frame movement

The Autel Intelligent ADAS IA900WA Wheel Alignment and ADAS Calibration System integrates wheel alignment and ADAS calibration into an all-in-one, space-saving device. It features a folding crossbar and six in-frame highresolution tracking cameras that automatically monitor vehicle height on the shop lift, and robotic frame movement for alignment reading accuracy to 0.02 degrees. Alignment coverage is offered for U.S., Asian and European vehicles, 1996 and newer. The system guides the user through the complete process with illustrated instructions, live readings, and required tools. Alignment readings displayed on a mounted 24” touchscreen monitor mirror those on the MaxiSYS Ultra tablet enabling the technician to freely manipulate the vehicle and monitor the adjustment effects.

For more information visit FleetMaintenance.com/53079523

Hunter HawkEye XL

Alignment system

Intuitive operation o ers quicker turnaround for alignment jobs.

By John Hitch

We asked Johnathon Gatton, alignment tech at McMahon’s Best-One Tire and Auto Care and a Hunter HawkeyeXL beta tester since Fall 2023, to share early impressions.

Fleet Maintenance: Why did you get the Hawkeye and how did you hope it would help your business?

Johnathon Gatton: We’ve been using the HawkEye Elite on our retail side for many years, so when Hunter announced the new HawkEye XL with the same camera technology with no electronics on the wheels, the decision was simple. We currently have 10 Hunter systems in our locations.

FM: How did you previously handle alignment work?

JG: Our previous alignment system, the Hunter WinAlign

HD, used the 700 roll comp sensors. We discovered some issues with the electronics, bulky heads, and clearance.

FM: When did you get the HawkEye XL and can you talk about installation and how you planned to integrate it into your operations?

JG: Hunter took care of the installation. With how intuitive the machine is, our previous experience with similar systems, and the above-average training Hunter provided, the learning curve was very minimal.

FM: How does the HawkEye XL work and what do you like about it?

JG: e so ware walks you through step by step. We can enter data specific to the truck and use the manufacturer’s specifications for alignment. e speed and stability of the HawkEye XL allows us to be more e cient, which in turn allows us to get the most accurate readings to provide higher service to the customer. A happy customer will be a return customer.

FM: What benefits have you seen so far?

JG: e benefits we’ve seen are stability of the readings, faster turnaround rate, no dead batteries, and no electronic sensor communication error. It is quick, easy, and simple to operate. e e ciency and accuracy are second to none.

FM: What would you like to see in future iterations?

JG: If the target style of the HawkEye Elite could be adapted to the HawkEye XL it would allow easier mounting of the targets. We would love to have the ability to do 5-axle units without the need for moving targets and re-compensating the machine for each additional axle.

FM: Final thoughts?

JG: We highly recommend the HawkEye XL to other consumers in the industry. It is the easiest commercial system to use and allows us to have the most versatility to meet our customer’s needs. Don’t let cost scare you away from innovation.

This product was given to the reviewer free of charge by the manufacturer.

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Simulates realistic welding and tracks key parameters

The VRTEX 360 Compact by Lincoln Electric is a portable virtual reality welding simulator for mobile use in multiple environments. Students may select gas type, process, gas flow, amperage/voltage, and wire-feed speed in the system, which offers realistic puddle and welding sounds. The simulator also provides demos of successful welds, simulates sparks, slag, grinding, and weld cooling, and tracks key parameters like travel speed, distance, and position. The virtual bend test provides results instantly and reveals what causes a weld to pass or fail.

For more information visit FleetMaintenance.com/53082954

Maximizes space with shared columns

The PL-6000DC two-post parking lift from BendPak maximizes space with shared columns so more lifts can fit in a smaller area, indoors or outside. The new lift includes a rated capacity of 6,000 lbs. and can be installed in a typical 8’ parking space. Dual telescoping direct-drive hydraulic cylinders deliver reliable operation and lower maintenance. The platform can be stopped at various heights to fit a range of vehicles and ceiling heights and automatic load-holding devices prevent sudden free fall in the event of component failure. The lift also offers automatic locking during a power outage, an emergency stop button, and an upper limit switch.

For more information visit FleetMaintenance.com/53082187

PPE PURCHASE CONSIDERATIONS

Meets OSHA compliance

Adresses risk assessment

Size, fit, and comfort

Durability in multiple environments

Impact on flexibility, productivity

Easy to clean/sanitize

Ease of use

Professional, modern look

Material type

Availability in men’s and women’s sizes

Repels oil and oil-based fluids

Offers touchscreen compatibility

The Magid 21G ANSI A4 Work Glove is engineered for dexterity and comfort. The glove’s 21-gauge ultra-thin specialty fiber blend shell allows for a bare-hand feel and its polyurethane palm coating gives users increased grip and touchscreen compatibility. These gloves are intended for jobs that require the handling of small parts.

For more information visit FleetMaintenance.com/53075410

Red Kap ’s Performance Plus Lightweight Coveralls with OilBlok Technology consists of tough, riptstop fabric to resist tears and stretch panels for comfort in the shop. With a breathable finish, the coveralls have elastic back inserts at the waist for flexibility and fit. The coveralls’ Touchtex technology also keeps garage fluids from staining and is washer friendly. Offered in size small to 3XL, Red Kap’s coveralls come in black and navy and include a utility pocket on the left sleeve and left leg.

For more information visit FleetMaintenance.com/53070367

Uses BK-Anti-Fog protection

The Vader Combo, No. BKGOG2020N, from Brass Knuckle is a face shield with built-in safety goggles that covers the entire face and protects the wearer’s neck. The face shield also features BK-Anti-FOG coating, anti-scratch treatment, and is D3 rated for droplet and splash protection. With a built-in venting system and a comfortable, conditioned rubber gasket pad and elastic headband, the shield fits over most prescription eyeglasses and meets the testing standards for ANSI Z87.1+, EN166K, EN166N, EN166UV. Measuring 9.5” by 10.5” by 9.1”, the Vader combo provides 180 degrees of peripheral vision and face coverage.

For more information visit FleetMaintenance.com/53067542

Emphasizes comfort and flexibility

McKinney Wedge 6” Boots from Kodiak offer the flexibility and durability technicians need in the shop. Featuring a high-traction, oilresistant wedge outsole with flex grooves for better grip and a suede padded comfort tongue and flex shaft, these boots are lightweight and slip-resistant. The boots also offer Kodiak’s Comfortzone LITE footbed and a Rubberlon outsole, as well as a CSA- and ASTM-approved composite toe and composite plate ESR/EH for added safety. Comes in sizes 7-12, 13,14, and 15W.

For more information visit FleetMaintenance.com/53081566

Features gel-like foam padding

The Tough-Flex Knee Pad Sleeves , Nos. 60628, 60629, 60630, and 60850, from Klein Tools , have a low-profile sleeve design that keeps the knee pad close to the user’s body for comfortable all-day wear. The TPE cap is engineered to be tough and flexible for agility and protection when moving side to side on the job site. A gel-like foam padding system offers comfort for prolonged kneeling, and the durable, polyester sleeve material protects the user during rugged jobs. An elastic cuff with slip-resistant silicone helps knee pads stay in place longer. The knee pad sleeves are offered in four sizes.

For more information visit FleetMaintenance.com/53082385

KEEN Utility Arvada Work Sneakers

Offer carbon-fiber toes and EH-resistant outsoles

By Alex Keenan

When it comes to long days in the shop, technicians need to have footwear they can count on—or stand on, in this case. The Arvada Work Sneakers offer both the cushion of an athletic shoe and—because of the carbon-fiber safety toe—the protection of a work boot. KEEN sent me a pair of the women’s version to test out.

The work sneakers

The Arvadas’ asymmetrical carbon-fiber toes are 100% non-metallic and offer an unobtrusive fit for comfort and protection. The outsoles are also oil- and slip-resistant, perfect for spills during oil changes, and electric-hazard-rated against live circuits for working on electrical systems.

The insole is “compression-resisting” and offers 50% more energy return than typical EVA foam, KEEN claims, while the outer design features plastic, nylon, or concealed eyelets to protect vehicles from accidental contact. Finally, the shoe offers abrasion-resistant fabric across the top and sides of the foot.

The women’s version of the shoes come in sizes 5-11 and in gray, teal, or black. The men’s sneakers come in

sizes 7-15 and include taupe, blue, dark gray, and black for color options.

To the test

I’m no technician, but I figured a bit of testing at my local Rage Room would let me put the Arvada work sneakers through their paces.

Before seeing how they held up in a session of smashing objects, I broke the sneakers in. They were comfortable in the heels when I worked at a standing desk and provided good arch support while on a hike. Then, it was time to put on the pressure.

My testing location was the Shatter Rage Room in Fort Collins, Colorado.

I had 15 minutes to pulverize what I could. Even before raging against the machines, I was grateful for the Arvadas’ exterior durability, as the ‘destruction room’ floor was covered in shards of broken glass.

The carbon-fiber toes provided apt protection too, as kicking the assortment of glassware and a computer monitor did no damage to me. I was also unscathed moving across broken component pieces of a computer keyboard, a microwave, and another monitor. The abrasion-resistant

fabric protected my foot when I got tangled in an old circuit board and pieces of a lawn chair during cleanup, too.

No debris, splinters, or shavings breached the Arvada sneakers. The tread’s grip was good on the pitted cement floor, and the shoes came away with barely a scuff. They were comfortable to wear and only came off my foot once (but that’s more due to my lacing skills, not the shoes).

While the sneakers were lighter than a traditional work boot, they also provided less ankle support. In heavy-duty applications, a technician might prefer a boot to brace their ankles more.

Overall, the Arvada sneakers offered plenty of protection and grip for a day in the shop doing light work. At the very least, consider them rage room approved.

This product was given to the reviewer free of charge by the manufacturer.

Stretchy and flexible clothing

Milwaukee ’s FREEFLEX Workwear is made for flexibility, with gussets and a seam design that enables users to move freely. It includes the FREEFLEX Insulated Jacket and Insulated Bibs that utilize a quilted lining for work in frigid conditions. The Softshell Jacket has a brushed fleece interior, wind and water-resistant shell, and elastic cuffs. For more information visit FleetMaintenance.com/53070220

Provides 270-degree cooling

The Neck Fan Life3 , (No. FA12), from JISULIFE provides hands-free cooling with its wearable, aroundthe-neck design. Featuring low noise and a comfortable, compact design, the neck fan is bladeless and can run up to 16 hours depending on the fan speed and bat tery life. The fan also offers three different air speeds that provide cooling air for 270 degrees around the wearer’s neck and can be recharged in 3-5 hours. Unobtrusive and light, the fan is 7.8” in length by 2.4” in width and 7.8” in height. Comes in white, green, pink, and black. For more information visit FleetMaintenance.com/53062538

Photo: Alex Keenan | Fleet Maintenance

TOOL STORAGE SOLUTION PURCHASE CONSIDERATIONS

Required storage capacity

Size, storage volume, style, configuration, etc.

Space efficiency

Number and size of compartments, trays, etc.

Organizational options and accessories

Ease of use

Expandability/upgradeability

Construction and material type

Strength and durability

Color, finish, fit, graphics, etc.

Portable, wheeling, or stationary

How well will the storage solution fit in the work space or with existing storage solutions?

How are tools and equipment safeguarded?

Built-in locks, latches designed for padlocks, electronic systems, or other secure locking mechanisms?

Would complete systems for tool and asset monitoring and control be beneficial?

Additional power source for charging personal electronics and cordless tools?

Quality

Warranty

Product support

Brand reputation

Budget range/price

Features two USB ports

Available in 1,000-, 1,500-, and 2,200-lb. payload options

The CargoGlide from DECKED is a heavy-duty sliding bed platform that makes loading, unloading, organizing, and accessing gear more efficient. CargoGlide allows owners to store and easily retrieve heavy and bulky items like welders, compressors, heavy-duty tools, spare tires, boxes, and more without crawling into the back of the truck. With the pull of a lever, CargoGlide rolls forward out of the truck bed from its locked position, extending past the end of the bed by as much as 100%. CargoGlide comes in 1,000-, 1,500-, and 2,200-lb. payload options, with either 75% or 100% extension of the tray available. Constructed from powder-coated American steel and industrial, marine-grade plywood coated with a thermoplastic top sheet, the CargoGlide is available for most full-size and mid-size trucks and cargo vans.

For more information visit FleetMaintenance.com/21270669

The Mac Tools 42” 7-Drawer Utility Cart includes a power strip with three outlets and two USB ports, blow-molded bumpers to protect against damage, a 6” deep top compartment for storage, built-in pry bar/ screwdriver/long extension storage, and full-length aluminum drawer pulls. The lid features a stiffener and vinyl mat for use as a work surface and it utilizes gasfilled lift supports. The 7” drawer has a 100-lb. capacity, and all drawers have non-slip PVC drawer liners. For more information visit FleetMaintenance.com/53080139

Includes a large parts tray

The Mechanic’s Time Savers 52” 7-Drawer Heavy Duty Toolbox and Workstation features a heavyduty work surface with a vice mount that can be mounted in four locations. The toolbox includes a locking pry bar box and 8” heavy duty casters. It offers lots of storage space and also includes a can holder tray and large parts tray that can hold gallon jugs. The tough toolbox provides the ideal spot for technicians to work on and store their tools all in one place, the company says.

For more information visit FleetMaintenance.com/21217234

Offers weatherproof, lockable storage containers

The Drawer System from DECKED is offered in two configurations: fullsize pickup trucks and cargo vans/ mid-size trucks. The system creates a flat load floor in the bed, while the weatherproof, lockable drawers store smaller tools and other essentials. The full-size system can handle a 2,000-lb. deck payload, while the mid-size version supports 1,000 lbs. Both offer outbound side storage and pass-through access to OE or factory power outlets.

For more information visit FleetMaintenance.com/53077943

Safe and ergonomic operation

The FoldPro Shelving from Safe Fleet offers effortless shelving functionality for Transit, Sprinter, Promaster, and Box Truck vehicles. The lightweight aluminum shelves achieve 400 lbs. per shelf weight capacity, and a latch mechanism that enables one-handed operation holds each shelf in place, open or closed. When not in use, the shelves can be stowed vertically, adjustable by height for maximum safety.

For more information visit FleetMaintenance.com/53058159

Collapsible and expandable for easy storage

The Matco Tools 9” Magnetic Collapsible Cup , No. MM9HCUP1, is designed to hold screws, washers, nuts, and bolts. Features a soft magnet bottom base that holds parts inside the tray, as well as holds the tray to ferrous surfaces. The modular clips allow trays to be connected together in order to create sets for larger projects. The cup is collapsible and expandable for easy storage, dishwasher safe, and comes in a green, red, or orange color.

For more information visit FleetMaintenance.com/21276716

Clear lid allows easy viewing

The Klein Tools MODbox

Component Boxes , Nos. 54807MB and 54808MB, are designed to interconnect for a customized mobile workstation. A clear lid allows users to view the contents of the box and assess inventory. Additionally, the lid’s stay-put design prevents the contents of one bin from moving to another. The bins are removable so users can organize smaller parts, and the boxes feature removable dividers for additional customization options. Made with impact-resistant polymers, the boxes are IP65-rated for protection against debris and rain. A one-handed system release mechanism allows for quick toolbox removal and reconfiguration, and the box comes as either a short box with a full width (4807MB) or a tall box with a half width.

For more information visit FleetMaintenance.com/53081299

Available in five, seven, and eight drawer configurations

The RSC24 Mobile Roller

Cab from Beta

Tools features a reinforced ABS worktop available in several different color combinations and in five, seven, and eight drawer configurations. It offers removable drawers, protective rubber mats, two swivel and two fixed casters, and a front centralized safety lock. Additionally, it has a 1,763 lb. static load capacity and all drawers roll on ball-bearing slides.

Available in various colors

The Cornwell Quality Tools ARCA Tool Storage lineup consists of a 57” 8-Drawer Double Bank Roller Cabinet and a 79” 13-Drawer Triple Bank Roller Cabinet, along with canopies and lockers. The ARCA tool storage features dual roll cage construction, Accuride drawer slides, a lock mechanism, 6” by 2” glass-reinforced casters, and a textured mid-gloss finish. The drawer slides operate well under load and reduce drawer droop when the drawer is at full extension. Latching also works well even if the box is on an uneven floor. The cabinet is available in various colors: ignition orange, lighting yellow, torch blue, vapor, smoke, storm, and shadow.

For more information visit FleetMaintenance.com/53057002

Charges batteries and tools while lid is closed

The Harbor Freight U.S. General Series 3 72” Top Chest features 12 drawers and a top compartment. A built-in power port charges batteries while the reinforced lid is closed. Drawers include full-width handles and full-extension ball-bearing slides that support up to 120 lbs. per pair. Additional features include nonslip drawer liners and a single-point barrel lock. Available in eight colors.

For more information visit FleetMaintenance.com/21277844

For more information visit FleetMaintenance.com/53060152