Uplifting Together: 2025 WestCare Impact Report

UPLIFTING

Together 2025 IMPACT REPORT

westcare.com

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2025 OPERATION REPORTS

WESTCARE.COM

TABLE OF CONTENTS Our Mission & Vision

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Uplifting Together

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Our Board of Directors

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A Message from Our President

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Program Areas & Service Domains

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A Message from our CEO

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Senior Leadership

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Arizona

12

California

13

Florida Guidance/Care Center

14

GulfCoast-Florida

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The Village South

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Georgia

17

Illinois

18

Iowa

19

Kentucky

20

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21

Minnesota

22

Nevada

23

Ohio

24

Oregon

25

Tennessee

26

Texas

27

Washington

28

West Virginia

29

Wisconsin

30

WestCare Around the World The Dominican Republic

32

Puerto Rico

33

The U.S. Virgin Islands

34

CNMI

35

Guam

36

Palau

37

Get Involved

38

Uplifting the Human Spirit

Maryland

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WESTCARE.COM

OUR MISSION WestCare empowers everyone with whom we come into contact to engage in a process of healing, growth and change benefiting themselves, their families, coworkers, and communities.

OUR VISION WestCare devotes our best collective and individual efforts toward Uplifting the Human Spirit by consistently improving, expanding and strengthening the quality, efficacy, and cost-effectiveness of everything we do in building for the future.

GLOBAL REACH WestCare has a presence in 17 states, Guam, Puerto Rico, the U.S. Virgin Islands, the Republic of Palau, the Dominican Republic, and the Commonwealth of the Northern Mariana Islands where we offer a range of services that cater to the needs of individuals in the diverse communities we serve.

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An enduring spirit. A shared purpose.

At WestCare, uplifting is never accomplished alone.

It happens hand in hand, among colleagues who serve with heart, communities that stand with courage, and partners who believe in change.

As we welcome you to our 2025 Impact Report, we celebrate this truth: that our greatest strength lies in our togetherness. Uplifting Together is more than this year’s theme... it is the essence of who we are.

Across 17 U.S. states, U.S. territories—including Guam, Puerto Rico, the U.S. Virgin Islands, and the U.S. Commonwealth of the Northern Mariana Islands, the Republic of Palau, and the Dominican Republic, WestCare stands as a network of care dedicated to Uplifting the Human Spirit.

Each region reflects the unique needs of its communities, offering varying levels of behavioral health, housing, Veterans, and community-based services. Yet every program is united by the same foundation of compassion, dignity, and hope.

Though our reach spans oceans and borders, what connects us all is a shared belief that we rise together.

Uplifting Together reflects how our mission comes to life each day. It begins with our team members, the dedicated individuals who bring care, creativity, and compassion to every person they serve.

It continues through our communities, where Board Members, Community Action Council Members, volunteers, and stakeholders stand beside us to strengthen the fabric of hope.

And it extends to our funders, donors, and advocates whose trust allows our programs to grow and our impact to reach farther.

Together, we form one united effort—a shared movement of hearts, hands, and purpose that defines who we are as WestCare.

Within these pages, you will find stories of resilience, recovery, and renewal. Each reflects what is possible when compassion meets collaboration and when we choose to rise together.

This report is more than a reflection of our work; it is a celebration of the people, partnerships, and purpose that unite us across every region.

Because we are WestCare, and we are Uplifting the Human Spirit, Together.

Uplifting the Human Spirit

UPLIFTING Together

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WESTCARE.COM

A Message From

OUR BOARD CHAIR Dear WestCare Community, When I think about WestCare, I do not think first about buildings, budgets, or charts. I think about people. I think about neighbors helping neighbors, communities standing together, and the quiet, steady work of lifting someone up when life feels heavy. That is why this year’s theme, Uplifting Together, reflects who we truly are.

Real change does not happen to a community. It happens with a community. WestCare has always understood that.

Everywhere we serve, we listen first, learn what matters locally, and honor the unique strengths and needs of each place and each person.

Our Community Action Councils (CACs) represent this commitment in its truest form. They bring the voice of the community forward. They know the history, the hopes, and the challenges of their local areas. They help guide our work so it remains grounded, relevant, and responsive.

To our CAC members, community partners, volunteers, supporters, and community members, thank you for walking beside us. You are the ones who build trust, open doors, strengthen relationships, and help us reach those who need care, compassion, and connection.

As Board Chair, I see the responsibility we carry to ensure WestCare continues to serve with integrity and purpose.

What inspires me most is the way our communities come together to make this mission real every day.

Our neighborhoods are full of resilience and possibility.

Every time we work together with compassion and consistency, hope grows stronger.

Thank you for being part of this journey and for Uplifting the Human Spirit with us.

With sincere appreciation,

Jim Wadhams Jim Wadhams Board Chair WestCare Foundation Inc.

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Executive Committee Chair James (Jim) Wadhams Las Vegas, NV

Corporate Secretary Thomas Walsh, II St. Petersburg, FL

Treasurer Dr. Mary A.Y. Okada Hagatna, Guam

Vice Chair, East Region Debra DeBerry Decatur, GA

Vice Chair, West Region Jack Scharrett Edina, MN

Vice Chair, Island Regions Sammuel Sanes Kingshill, US Virgin Islands

President Richard Steinberg Dandridge, TN

Audit Committee Chair Judge Peter Szegedy-Maszak Washington, D.C.

Stewart Blanton San Antonio, TX

Rick Ramsay Key West, FL

Dr. Lawrence F. Camacho Saipan, Commonwealth of the Northern Mariana Islands

Dr. Carlos Rodriguez Mateo Aguirre, Puerto Rico

Senator Spencer Coggs Milwaukee, WI

Tiffany Crisostomo Saipan, Commonwealth of the Northern Mariana Islands

Maria Elena Cruz Santo Domingo, Dominican Republic

Maria Leon Guerrero Hagatna, Guam

Frank Surico Kettering, OH

Russell A. Swain Las Vegas, NV

Chuck Vella Dayton, OH

Antavius Weems Atlanta, GA

Emeritus Dr. Gary LeRoy Dayton, OH

Eric McPeek Dorton, KY

Linda McSweeney Las Vegas, NV

William J. Baird Pikeville, KY

William J. Ekstrom, Jr. Kingman, AZ

Doris Hope Michaux Douglasville, GA

Mark Mendiola Hagatna, Guam

Dr. Toussaint M. Streat Clovis, CA

Marilyn Moran Las Vegas, NV

Dr. Eugene P. Walker Dacula, GA

Uplifting the Human Spirit

Board of Directors

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WESTCARE.COM

A Message From OUR PRESIDENT

Dear Friends of WestCare, I have been part of WestCare for many years, and one truth has remained constant. WestCare exists because people believe in people. They believe that healing is possible, that no one is beyond hope, and that communities grow stronger when we care for one another.

That belief is reflected in this year’s theme, Uplifting Together. It is also carried by the funders, donors, and partners who make our work possible.

To every agency, foundation, business, and individual who supports WestCare, thank you.

Your trust is not something we ever take lightly.

When you invest in WestCare, you are doing far more than supporting programs. You are creating room for recovery, opening pathways to stability, and helping individuals rebuild their lives with dignity and hope.

I wish you could see what I see regularly. A young person choosing a safer path. A parent reuniting with children. A Veteran realizing they do not have to carry trauma alone. A community finding strength again after years of hardship. Your support plays a role in each of these moments.

I am especially grateful for partners who walk closely with us, who help us improve, and who remain committed when the work is complex.

Your belief gives our teams the ability to keep showing up wherever they are needed.

Thank you for uplifting this mission and the people we serve, together.

With gratitude,

Richard Steinberg Richard Steinberg President WestCare Foundation, Inc.

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PROGRAM AREAS & SERVICE DOMAINS WA

DOMINICAN REPUBLIC

MN

OR

NORTHERN MARIANA ISLANDS

WI

IA NV

OH

IL

WV

CA

MD

U.S. VIRGIN ISLANDS

KY TN

GUAM

AZ GA

PUERTO RICO

TX

PALAU

FL

Mental Health & Wellness

Our objective is to offer comprehensive mental health and co-occurring services, combined with personalized wellness planning, to provide client-centered care. We are committed to enhancing your mental well-being, empowering you on your path to recovery and wellness.

Treatment & Rehabilitation

We are committed to transforming the lives of individuals seeking treatment for substance use and/or cooccurring disorders. Our dedicated services aim to provide comprehensive treatment and rehabilitation, fostering a path towards lasting recovery and improved well-being.

Criminal Justice

We address the underlying challenges faced by individuals within the criminal justice system, and strive to pave a path toward lasting recovery, reintegration, and the restoration of lives.

Veteran Services

We empower Veterans to embark on transformative journeys, facilitating positive change in their lives.

From tailored support systems to specialized initiatives, we stand as a steadfast partner in ensuring Veterans receive the respect, care, and opportunities they need to thrive post-service.

Housing Opportunities

We strive to provide critical and quality support to individuals and families who have faced housing crises or homeless individuals. Our aim is to help individuals and/or families swiftly regain stability in permanent housing, ensuring they can take the first steps toward a secure and hopeful future.

Education & Prevention

We employ a range of innovative outreach initiatives to bolster community education on critical health, recovery, and social issues. Our mission is to empower communities with the knowledge and tools to prevent alcohol and drug use, diminish harmful behaviors, and gain a deeper understanding of preventable health concerns.

Domestic Violence

We provide court-ordered treatment programs that offer a comprehensive understanding of domestic violence, family violence, and intimate partner violence. Through education, we empower individuals to recognize the impact of violent behavior and instigate the necessary changes to break the cycle.

Emergency Support

We aim to provide support tailored to our community’s needs. Our emergency services vary by location, offering essential assistance during critical times. We encourage you to explore the services available at your nearest WestCare location.

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WESTCARE.COM

A Message From OUR CEO

Dear WestCare Team, Every year when I read our Impact Report, I am reminded that behind every number is a person.

Behind every outcome is a story. And behind every story is a WestCare staff member who chose to show up with skill, compassion, and heart.

That is what Uplifting Together means to me. It reflects not only how we work, but how we support one another across every place WestCare serves.

Whether you are in a state, a territory, or another country, you are part of one mission carried out by one unified team.

Across our programs, staff are doing some of the most important and demanding work there is. You meet people in crisis. You sit with families in pain.

You guide individuals through recovery even when the path includes setbacks. You bring patience and dignity into moments where people often feel they have run out of both. That takes courage and an extraordinary level of commitment.

Across WestCare, every support team contributes to Uplifting Together, empowering our frontline staff and strengthening the work we do each day. Their dedication behind the scenes allows our mission to thrive.

To every WestCare employee: thank you. Thank you for the expertise you bring. Thank you for the compassion you carry. And thank you for choosing people, even on hard days and in hard systems. You are the reason hope grows across the globe and the reason we continue Uplifting the Human Spirit together.

With deep appreciation,

Ken Ortbals

Ken Ortbals Chief Executive Officer, WestCare Foundation, Inc.

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Danny Blanco Chief Operating Officer Florida Region Cristian Duarte Chief Operating Officer Caribbean/Latin America

Jason Engel Chief Clinical Officer

Linda Erath Chief Financial Officer

Scott Faulkenberry Chief Development Officer

Ken Ortbals Chief Executive Officer

Peggy Quigg President’s Legacy Council

Frank Rabbito President’s Legacy Council Aja Ramos Chief Operating Officer Pacific Islands Region Jeramy Salyer Senior Vice President FitzHouse Enterprises Richard Steinberg President

Jim Hanna Chief General Counsel

Shawn Jenkins Chief Operating Officer Western Region

Savannah Jones Chief Administrative Officer

Robert "Bob" Neri Chief Privacy Officer President’s Legacy Council

Dwayne Stevens Chief Information Officer

Eddie Thomas Chief of Staff

Beverly Watts-Davis President’s Legacy Council Stephen Wright Chief Operating Officer Eastern Region

Uplifting the Human Spirit

Senior Leadership

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WESTCARE.COM

WESTCARE ARIZONA WestCare Arizona is a lifeline for individuals and families facing addiction, mental health crises, homelessness, and justice system involvement. With a steadfast presence across Mohave, Yavapai, and Pima Counties, we offer a full continuum of residential and outpatient treatment, prevention and intervention, reentry support, housing assistance, and behavioral health services.

What sets us apart is our commitment to meeting people where they are — especially in rural and underserved communities — with traumafocused, culturally responsive care rooted in dignity and hope.

Whether helping a mother rebuild her life, guiding someone home after incarceration, or supporting a person’s first steps in recovery, we believe transformation is possible and that healing, belonging, and a better future are always within reach.

60%

PROVIDING 20 PROGRAMS IN THE SERVICE DOMAINS OF:

OF STAFF ARE GRADUATES WITH LIVED EXPERIENCE

“WestCare showed up for me again and again. I’m finally stable, growing, and living a life I never thought possible.”

WestCare Arizona Client

Mental Health & Wellness Treatment & Rehabilitation

21% IN RECOVERY HOUSING PLACEMENTS

7% IN RECOVERY AND EMPLOYMENT OUTCOMES

Housing Opportunities Veteran Services Criminal Justice Emergency Support Domestic Violence

Bobby DeBatt, Clinical Director, at the Mohave County Drug Court graduation

Education & Prevention

UPCOMING GOALS FOR 2026:

2025 HIGHLIGHTS Launched a Deflection Program with Mohave County Detention Center, bringing behavioral health services inside the facility for the first time and strengthening reentry coordination countywide.

Secured multiple federal grants to restore Safe House and stabilize operations after federal funding shifts.

Awarded a federal Office on Violence Against Women grant supporting elderly survivors, helping older adults access housing, medical supports, and safety resources.

Invited by the Fort Mojave Indian Tribe to develop a Recovery Housing Program — a historic partnership built on more than a decade of collaboration.

Maintained full program operations despite staffing challenges, proving resilience and unwavering community dedication.

WESTCARE.COM

In the year ahead, we’re focused on growth and stability — licensing new facilities, expanding outpatient and recovery housing, and strengthening our partnerships with the Mohave County Detention Center and Fort Mojave Indian Tribe. Every step we take is about building trust, restoring safety, and helping people reclaim their lives.

Cheryl Debatt

Cheryl Debatt Regional Vice President of Operations, WestCare Arizona Office: 928-763-1945 Email: cheryl.debatt@westcare.com @westcareaz

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For more than 50 years, WestCare California has provided opportunities for individuals to build fuller, healthier, and more hopeful lives. Our team of experienced and credentialed professionals is dedicated to offering exceptional care to every person who walks through our doors. Guided by our mission of Uplifting the Human Spirit, we equip individuals with the skills, stability, and support needed to transform their lives.

In partnership with the communities and agencies we serve, we work to empower each individual to engage in a process of healing, growth, and meaningful change that extends to their families, workplaces, and neighborhoods. WestCare California offers a broad continuum of behavioral health and human services across residential and outpatient settings, meeting people from all walks of life with compassion and expertise.

26x

317%

GROWTH IN CASE MANAGEMENT AND SUPPORT ACCESS

ANNUAL SPIRIT GALA'S SUCCESS

66% PLACEMENT TIME FOR AVERAGE VETERAN HOUSING

Spirit Gala 2025

2025 HIGHLIGHTS Recognized as Central California’s Best Nonprofit with the Gold Award in the Best of Central California, reflecting the trust and impact we have built.

The record-breaking Spirit Gala raised $49,125 and is projected to net $25,000, tripling last year’s profit and supporting our Furniture Bank Program, which helps families turn housing into a home.

Secured $102,000 through the federal Nonprofit Security Grant Program (NSGP) to install cameras and monitoring systems at the MLK residential facility, strengthening safety for clients and staff.

Through effective management of our systems of care, we have allocated resources to support necessary facility upgrades across several aging sites.

Jenny Gonzalez

Jenny Gonzalez Senior Vice President WestCare California Office: 559-251-4800 Email: jenny.gonzalez@westcare.com

WESTCARECALIFORNIA.ORG

PROVIDING 53 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Housing Opportunities Veteran Services Criminal Justice Education & Prevention

“When my family was homeless, this was the only program that listened. They helped me search for housing, build skills, and find a job. Thanks to their support, we now have a permanent home. I’m so grateful for their staff.”

WestCare California Client UPCOMING GOALS FOR 2026: In the year ahead, we will deepen our connections with communities, partners, and those we serve. We are expanding outpatient care, strengthening local relationships, and building pathways that support recovery, housing, and wellness for more Californians.

Every goal for 2026 centers on one promise: to meet people where they are and walk with them toward healing.

MaryAnn Knoy

MaryAnn Knoy Senior Vice President WestCare California Office: 559-251-4800 Email: maryann.knoy@westcare.com @westcarecalifornia

Uplifting the Human Spirit

WESTCARE CALIFORNIA

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WESTCARE.COM

GUIDANCE/CARE CENTER in Florida "What they do here saves lives and the lives of those who love us. My parents no longer have to worry about latenight calls from the hospital saying that I’ve overdosed, and my kids now have someone to look up to. The ripple effect is immense."

Guidance/Care Center Client PROVIDING 26 PROGRAMS IN THE SERVICE DOMAINS OF:

Guidance/Care Center (GCC) has served as the Florida Keys’ behavioral health safety net for more than five decades and, for twenty years within WestCare, has provided a full continuum of care for youth, adults, and families. With facilities throughout Monroe County, GCC delivers personcentered, trauma-informed services including crisis stabilization, outpatient and in-home therapy, withdrawal management, housing supports, and residential care. Using the Certified Community Behavioral Health Clinic model, GCC integrates mental health, substance use, and primary care coordination with specialized programs such as Mobile Crisis Response, Medication-Assisted Treatment, peer support, and jail diversion. GCC also offers critical transportation assistance for individuals facing access barriers. The Heron, a licensed assisted living facility, provides supportive housing for adults with chronic behavioral health needs.

Partnering with schools, law enforcement, hospitals, and community agencies, GCC ensures care is available regardless of ability to pay and remains a vital resource for recovery and long-term stability.

10,000

100%

150%

SERVICES PROVIDED EACH MONTH

OF MENTAL HEALTH SYMPTOMS REDUCED UPON DISCHARGE

EXCEEDED REQUIRED MAT SERVICE LEVELS IN JAIL PROGRAM

Mental Health & Wellness Treatment & Rehabilitation Housing Opportunities Criminal Justice Emergency Support Education & Prevention

UPCOMING GOALS FOR 2026: Our priority for 2026 is completing the rebuild of The Heron, our assisted living facility for adults with mental illness. For over 35 years, it has provided stability for residents who might otherwise face homelessness or institutionalization. In a region with high suicide rates, the rebuild preserves a vital home and strengthens the continuum of care in the Keys.

Maureen Dunleavy

Maureen Dunleavy Regional Senior Vice President Guidance/Care Center Office: 305-434-7660 Email: maureen.dunleavy@westcare.com

GUIDANCECARECENTER.ORG

GCC Day Proclamation 2025 with Monroe County

2025 HIGHLIGHTS Expanded medication-assisted treatment (MAT) services to our Jail In-House Program (JIP) within the Monroe County Detention Center.

Launched an enhanced transportation service for individuals facing age, income, or disability-related barriers, in partnership with Monroe County and private philanthropy.

Added a Certified Peer Recovery Specialist to Crisis Stabilization and Detox unit, improving coordination and increasing Outpatient follow-up after discharge.

Recognized by Monroe County for community collaboration, growing relationships with law enforcement, hospitals, and local leaders.

Enhanced suicide prevention education across the Keys, training first responders, teachers, and service providers to respond with compassion and care. @guidancecarecenter

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PROVIDING 14 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Housing Opportunities Veteran Services Criminal Justice Emergency Support Education & Prevention

“I came to A Turning Point with no home, no hope, and nothing left. The staff met me with dignity and compassion, helped stop the bleeding, and gave me the foundation to start my recovery.”

WestCare GulfCoast Client UPCOMING GOALS FOR 2026: Our focus this coming year is stabilization and growth, ensuring that programs like A Turning Point remain strong, expanding access to treatment through our new mobile MAT unit, and building support networks that help families heal together. The work we’re doing today lays the foundation for a more connected and compassionate community tomorrow.

WestCare GulfCoast-Florida, Inc. is a trusted behavioral health and human services nonprofit that has served youth, adults, and families across West Central Florida for more than two decades. Specializing in person-centered, trauma-focused care, the organization offers residential and outpatient substance use disorder treatment, emergency shelter, transitional housing, and targeted support for individuals involved in the justice system, along with treatment and linkages to community-based mental health care. In July 2024, the Red Tent Program joined WestCare GulfCoast, expanding services for individuals in Pinellas and Hillsborough Counties who are incarcerated or at risk of incarceration.

WestCare GulfCoast-Florida also delivers MOUD, MAT, and treatment for co-occurring conditions, and is known for reaching individuals with the most complex recovery needs. Programs such as A Turning Point and the Mustard Seed Inn further demonstrate its mission to empower individuals on their path to healing, recovery, and long-term independence.

100%

24

40%

WORKFORCE JOB PLACEMENT AND RETENTION MAINTAINED

NEW RECOVERY HOUSING BEDS AT DAVIS BRADLEY

ER DIVERSIONS SUPPORTED BY PEERENGAGED TREATMENT

2025 HIGHLIGHTS Celebrated the first annual WestCare GulfCoast-Florida Graduation Ceremony, honoring over 70 alumni spanning 15 years of recovery success.

Expanded outpatient services through a new Hillsborough County office, increasing access to care for individuals across the region.

Revitalized the Red Tent program, re-engaging donors, rebuilding leadership, and broadening trauma-informed services to include both women and men.

Added 24 new recovery housing beds at Davis Bradley, strengthening the local continuum of care.

Secured new funding for residential, recovery housing, and hospital peer services, connecting individuals to treatment and reducing costly readmissions.

Steve Blank

Steve Blank Regional Vice President WestCare GulfCoast-Florida, Inc. Office: 727-291-3017 Email: steve.blank@westcare.com

WESTCAREGULFCOAST.ORG

First Annual Graduation honoring 70+ Alumni @westcaregulfcoast

Uplifting the Human Spirit

WESTCARE GULFCOAST-FLORIDA

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WESTCARE.COM

THE VILLAGE SOUTH in Florida PROVIDING 32 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Criminal Justice Emergency Support Education & Prevention

“The Mobile Response Team treated me with respect, not like a number. They understood what I was going through and helped me take things one step and one day at a time.”

The Village South has served South Florida for more than five decades and, for over 20 years within the WestCare network, has remained a leading provider of behavioral health and human services. With a focus on trauma-informed, person-centered care, The Village South offers residential treatment for women and their children—including the only program of its kind in Broward County— as well as outpatient therapy in-home and on-site, Medication-Assisted Treatment, and support for individuals with co-occurring disorders. Its Mobile Response Team delivers 24/7 crisis care throughout Miami-Dade County, and additional services include early childhood education, HIV prevention, life skills development, and employment support.

As of 2025, The Village South also provides comprehensive case management for children in foster care, offering coordinated, trauma-informed services that promote safety and stability. Services are available regardless of ability to pay. Through integrated care and strong community partnerships, The Village South continues to foster long-term recovery and hope for individuals and families across the region, across all levels of system of care.

35% INCREASE IN ANNUAL REVENUE

25%

The Village South Client

Rory Levine

Rory Levine Vice President of Operations, Broward - The Village South Office: 305-573-3784 Email: rory.levine@westcare.com

Alex Martinez

Alex Martinez Vice President of Administration The Village South Mobile: 786-403-0650 Email: alex.martinez@westcare.com

Islem Pardinas

Islem Pardinas Vice President of Operations, Miami-Dade - The Village South Office: 800-443-3784 Email: islem.pardinas@westcare.com

VILLAGESOUTH.ORG

INCREASE IN RESIDENTIAL CAPACITY

Child Welfare Program Ribbon Cutting and Proclamation Day

2025 HIGHLIGHTS

76% DIVERSION RATE ACHIEVED THROUGH MRT PROGRAMMING

Launched the Child Welfare Full Case Management Program, hiring 70 staff and transitioning 400 children with no interruption in services.

Received a $1.2 million gift from the Jim Moran Foundation to support jail diversion and recovery expansion.

Expanded crisis response through CRT/MRT, securing new city and HMO funding for ambulance and co-responder teams.

Received a World Children’s Day proclamation from the City of Doral for leadership in child welfare and family services.

UPCOMING GOALS FOR 2026: Our vision for the year ahead is centered on growth, accreditation, and deeper community connection. We’re completing CARF accreditation, expanding partnerships with hospitals, Indigenous nations, and local leaders, and preparing for the next phase of our jail diversion expansion. Every goal moves us closer to a stronger, more connected network of care for the families and communities we serve. @thevillagesouth

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“This program is teaching me how to be a good man. It teaches me how to be responsible. The staff have been positive role models for me.”

WestCare Georgia Client PROVIDING 7 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness

WestCare Georgia is a powerful force for healing, hope, and transformation— providing life-changing residential and outpatient behavioral health services to women, men, and youth across the state. With a deep commitment to recovery, wellness, and family reunification, the organization creates safe, traumafocused spaces where individuals facing substance use, mental health challenges, or justice involvement can begin the journey toward stability and purpose.

WestCare Georgia remains committed to advancing youth prevention services, substance use disorder outpatient treatment, and sub-residential care for individuals and families across our communities. Through a comprehensive continuum of services including prevention education, clinical treatment, life-skills development, and supportive case management, we work to strengthen families, reduce risk behaviors, and support long-term recovery and stability. WestCare Georgia helps break cycles of trauma and addiction. Every service is delivered with empathy, integrity, and an unwavering belief in the power of redemption restoring lives, reuniting families, and empowering individuals to reclaim their future with diginity.

40 MORE INDIVIDUALS COMPLETED SUD TREATMENT

$175k

500+

RESTORED HIV PREVENTION FUNDING

YOUTH REACHED THROUGH SUMMIT & PREVENTION

2025 HIGHLIGHTS

Housing Opportunities

Hosted the second annual Youth Empowerment Summit with Atlanta Metropolitan State College, inspiring hundreds of teens to pursue higher education and healthy choices.

Veteran Services

Expanded youth prevention campaigns like “Sticker Shock,” partnering with local businesses to promote awareness of underage drinking laws.

Education & Prevention

Introduced African drumming therapy at the Youth Academy, blending creativity, culture, and recovery to empower youth.

Treatment & Rehabilitation

UPCOMING GOALS FOR 2026: In the year ahead, our mission is to deepen our reach: expanding into rural Georgia and connecting with communities that have long gone underserved. We’re building programs for youth, for seniors, and for every individual searching for hope and healing. WestCare Georgia will continue to be where recovery, prevention, and community meet.

Delivered focused HIV testing services for youth ages 13–26, increasing access for underserved groups.

Opened a new office for the Minority Aids Initiative (MAI) program, strengthening access to behavioral health and prevention services.

Celebrated the renaming of Pryor Road to Michael Langford Drive, honoring a visionary leader of WestCare Georgia.

Derrick Boazman

Derrick Boazman Regional Vice President of Operations, WestCare Georgia Office: 404-761-7485 Email:derrick.boazman@westcare.com

WESTCARE.COM

WestCare Georgia staff at the Youth Empowerment Summit @westcarega

Uplifting the Human Spirit

WESTCARE GEORGIA

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WESTCARE.COM

WESTCARE ILLINOIS “WestCare has helped us prepare for a drug-free, crime-free life by giving us coping skills, support, and a safe environment to heal.

Our mental health is the priority, and this program helps us find our true selves.”

WestCare Illinois Client PROVIDING 11 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation

WestCare Illinois began its transformative journey in 2006 with the Sheridan Prison Project, turning the Sheridan Correctional Center into a Therapeutic Community (TC) to address substance use and mental health issues among inmates. In 2009, with the support and collaboration of the community, the first outpatient office was opened in Chicago’s Pilsen neighborhood. Since then, WestCare Illinois has continued to grow and adapt, always striving to meet the evolving needs of the Illinois community through a variety of essential services such as Outpatient Services that provide compassionate care for substance use and mental health needs, Reentry Programs that support individuals as they transition from incarceration back into the community, Youth programs that focus on at-risk youth to prevent future incarceration, and the Women of Dignity Program that provides recovery and rehabilitation services for women at Logan Correctional Center. WestCare Illinois is dedicated to Uplifting the Human Spirit by creating lasting change and fostering resilience within the community.

85%

28%

OF YOUTH DID NOT ENGAGE IN TRUANT BEHAVIOR

STAFF GROWTH STRENGTHENING WORKFORCE

88% SUCCESSFUL COMPLETION RATE

Veterans Services Criminal Justice Education & Prevention

UPCOMING GOALS FOR 2026: This year’s focus is restoration and growth: rebuilding trust, deepening partnerships, and empowering our team. We are preparing for program expansion, filling essential roles, and investing in staff. IDOC is considering adding 50 beds to our Decatur program, and we are exploring the potential reopening of our Dixon Springs contract.

John Nunley

John Nunley Vice President Corrections and Criminal Justice Business Development Mobile: 312-285-1719 Email: john.nunley@westcare.com

Carlos Rodriguez

Carlos Rodriguez Area Director WestCare Illinois Office: 312-568-7051 Email: carlos.rodriguez@westcare.com

WESTCAREILLINOIS.ORG

Area Director Carlos Rodriguez with Bertina King and Vanessa Salgado, key leaders in our Drug Court case management work

2025 HIGHLIGHTS Secured a five-year Drug Court Case Management contract, expanding justice-involved services and strengthening partnerships with Cook County.

Restored fatherhood and reentry programming in the Cook County Jail, promoting family connection, rehabilitation, and successful reentry.

Earned statewide IDOC recognition for trauma-informed programming, including the Clothesline Project uniting clients across multiple correctional centers.

Recognized by IDJJ for the Harrisburg Art and Halloween Project, highlighting youth creativity and trauma-responsive engagement.

Expanded the Chicago team from 7 to 25 staff and invested in leadership development through “Good to Great,” coaching, and intentional culture-building. @westcareillinois

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PROVIDING 5 PROGRAMS IN THE SERVICE DOMAINS OF: Veteran Services Housing Opportunities Emergency Support Education & Prevention

“My granddaughter and I were in crisis.

After a traumatic loss, I couldn’t work, and we were close to eviction. I thought I didn’t qualify for VA benefits, but FAVA showed me help was available. They paid our back rent, kept us housed for six months, and supported us with essentials. Shallow Subsidy helped us keep the only home my granddaughter has ever known. FAVA gave us hope when we had none.”

WestCare Iowa’s Family Alliance for Veterans of America (FAVA) strengthens housing stability for Veteran families through rapid rehousing and homelessness prevention services. Guided by the Supportive Services for Veteran Families (SSVF) Program, FAVA centers its work on four Core Concepts: housing with supportive services, crisis response, Veteran choice, and progressive engagement. These principles allow staff to address each family’s unique barriers, including PTSD, TBI, substance use disorders, justice involvement, and other service-related challenges.

A majority of Veterans served (63%) are ages 45–65+, often facing chronic health, mental health, or physical disability needs, and the number of female Veterans served has increased to 32%. FAVA provides education, advocacy, and support for both Veterans and their families, recognizing their essential role in recovery and reintegration.

Funded by the U.S. Department of Veterans Affairs, FAVA serves 43 of Iowa’s 99 counties—nearly half of the state’s 55,853 square miles, much of it rural.

EXPEDITED PERMANENT HOUSING PLACEMENT BY

33%

VETERAN PARTICIPANTS WITH INCOME

OVERPERFORMED HOUSEHOLDS SERVED BY

8%

17.5%

FAVA Client UPCOMING GOALS FOR 2026: In 2026, we’re focused on growth and connection, expanding care for Veterans, families, and communities across Iowa. Through the new Staff Sergeant Fox Suicide Prevention Grant, our Sioux City team will serve Veterans in six counties with a dedicated program coordinator, intervention case managers, and peer support/outreach staff. This investment strengthens our outreach and prevention efforts while we continue expanding outpatient care, building our workforce, and creating lasting systems of support.

Darlene Terrill Darlene Terrill Vice President WestCare Iowa and Minnesota Office: 641-243-4103 Email: dterrill@westcare.com

WESTCARE.COM

FAVA team presents at Heritage Days

2025 HIGHLIGHTS Doubled the number of families served compared to last year, reflecting a growing emphasis on whole-family care and long-term stability.

Awarded a federal Staff Sergeant Fox Suicide Prevention Grant, expanding veteran outreach, case management, and peer support services to better meet the needs of the community.

Participated in the North Iowa–Southern Minnesota Veterans Stand Down, strengthening regional partnerships and increasing collaboration with community agencies.

Staff attended multiple statewide conferences, building networks and identifying new housing and Veteran service opportunities across the region. @favaiowa

Uplifting the Human Spirit

FAMILY ALLIANCE FOR VETERANS OF AMERICA in Iowa

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WESTCARE KENTUCKY PROVIDING 11 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Housing Opportunities Veteran Services Criminal Justice Emergency Support Education & Prevention

WestCare Kentucky continues to serve as a steadfast source of healing, recovery, and renewal throughout the Appalachian region. With deep roots in Eastern Kentucky, our team provides a comprehensive continuum of care for individuals and families facing substance use, mental health challenges, incarceration, and homelessness. Through our residential treatment, outpatient services, recovery housing, and reentry support, WestCare Kentucky meets people exactly where they are, offering compassion, dignity, and a clear path toward stability.

Specialized programs empower Veterans, justice-involved individuals, and parents working to rebuild their lives and reunite with their families.

Every service is grounded in trauma-responsive, person-centered care and a firm belief in the capacity for transformation. In close partnership with local agencies, courts, and community stakeholders, WestCare Kentucky is strengthening families, restoring hope, and fostering lasting change across the Commonwealth.

“When I first walked through those doors, I didn't believe I deserved a second chance. But the women here held me up until I could stand on my own. This program didn't just help get me clean; it helped me remember who I am. Now I will be leaving with hope.”

WestCare Kentucky’s Mobile Clinic Unit

WestCare Kentucky Client

UPCOMING GOALS FOR 2026: WestCare Kentucky is embracing transformation — expanding into new counties through the mobile MAT unit, opening a women’s sober living home, and welcoming pregnant and postpartum women into care at Judi Patton Center for Healthy Families. Our focus is on building access, not waiting for referrals. By bringing services into communities that need them most, we’re creating new pathways to recovery across Eastern Kentucky.

Stephen Wright

Stephen Wright Chief Operating Officer Eastern Region Office: 606-471-4005 Email: stephen.wright@westcare.com

WESTCARE.COM

x2 OUTREACH EFFORTS INTO 3 NEW COUNTIES

12% VETERAN ENGAGEMENT IN PIKE COUNTY

63 COMMUNITY PARTNERS ENGAGED IN COORDINATED CARE

2025 HIGHLIGHTS Expanded recovery access through a new Mobile MedicationAssisted Treatment (MAT) Unit, delivering addiction treatment and overdose prevention services to three new rural counties.

Secured a SAMHSA Targeted Capacity Expansion Grant, adding outreach specialists to build new community connections and support the transition from correctional referrals to open-access care.

Enhanced outpatient programming by adding intensive outpatient and DUI services, strengthening the continuum of care.

Began renovations at the Perry Cline facility, addressing long-term infrastructure needs and improving the treatment environment.

Reconnected with the community through the 2025 WestCare Kentucky Gala, reigniting partnerships and local engagement in the heart of Pikeville. @westcareky

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WestCare Maryland provides compassionate, evidence-based behavioral health services directly within state correctional facilities, offering substance use counseling, therapeutic community programming, and case management to incarcerated men and women.

In 2025, WestCare introduced tele-counseling for the Medication for Opioid Use Disorder (MOUD) program, marking the first time counseling has been available alongside MOUD within these institutions. This milestone expands access to consistent, high-quality care for clients who previously had none, strengthening continuity of treatment and improving long-term outcomes.

Through trauma-responsive, person-centered care, WestCare Maryland fosters rehabilitation, promotes accountability, and equips individuals with the skills, stability, and support needed for successful reentry and sustained recovery.

167%

68%

OF MOUD CLIENTS RECEIVED TELEHEALTH COUNSELING FOR THE FIRST TIME

INCREASE IN TC PROGRAM COHORT GRADUATIONS

36% GRADS AWARDED SENTENCE MODIFICATION/PAROLE

"WestCare has provided the glasses we need to see our own strength that will be needed to move forward, taking one day at a time."

Program Graduate PROVIDING 3 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness

2025 HIGHLIGHTS Became the first provider in Maryland’s corrections system to deliver MOUD tele-counseling, bringing behavioral health care to clients who had gone years without access.

Graduated eight therapeutic community cohorts.

Expanded programming at the Patuxent Institution, launching a new male therapeutic community alongside the existing female unit.

Hired new lead counselors to strengthen program oversight and ensure consistent, high-quality care across regions.

Treatment & Rehabilitation Criminal Justice

UPCOMING GOALS FOR 2026: Our primary goal for the year ahead is to strengthen our team — building capacity across the West Region while continuing to deliver the highest quality of care to those we serve. Even with hiring challenges, our commitment remains the same: to provide transformative, trauma-informed treatment that supports growth, healing, and rehabilitation within Maryland’s correctional system.

Ivy Wilson

Ivy Wilson Operations Manager WestCare Maryland Mobile: 240-853-3010 Email: ivy.wilson@westcare.com

Lorena Blanco

WestCare Maryland’s West Region Team

WESTCARE.COM

Lorena Blanco Regional Clinical Program Director WestCare Maryland Office: 240-853-2973 Email: lorena.blanco@westcare.com @westcaremd

Uplifting the Human Spirit

WESTCARE MARYLAND

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WESTCARE.COM

WESTCARE MINNESOTA coming soon!

In 2026, WestCare Minnesota will launch the Staff Sergeant Fox Suicide Prevention Program, funded by the US Department of Veterans Affairs, to provide life-saving outreach and support to Veterans in the Minneapolis-St. Paul region.

WestCare Minnesota will also develop the state’s first victim-centered specialty court to serve children and youth who have been exposed to violence, in partnership with the Dakota County First Judicial District Court and the YMCA. These two new initiatives build on WestCare’s long tradition of meeting people where they are, offering prevention & education, children services, Veteran Services, treatment & rehabilitation, and mental health & wellness to transform lives and strengthen communities.

TO PROVIDE 2 PROGRAMS IN THE SERVICE DOMAINS OF: Veteran Services Prevention & Education Mental Health & Wellness

COUNTIES WE SERVE IN

“Minnesota’s Veterans, youth, and families deserve hope, healing, and someone who will show up for them. Bringing WestCare to my home state has long been a hope of mine, and I am proud to see the foundation taking shape.

Together with our partners, we’re building a future where every Minnesotan has access to care, stability, and opportunity.”

Darlene Terrill 2025 HIGHLIGHTS Awarded a federal Staff Sergeant Fox Suicide Prevention Grant, expanding veteran outreach, case management, and peer support services to better meet the needs of the community.

WestCare Minnesota, in partnership with the First Judicial Dakota County Court and the YMCA wrote a 3 year OJJDP Strategies and Support Children Exposed to Violence Planning Grant to serve atrisk youth.

Darlene Terrill and Honorable Judge Jamie Cork

UPCOMING GOALS FOR 2026: Our vision for 2026 is one of growth, innovation, and compassion. With the launch of the Staff Sergeant Fox Suicide Prevention Program and our partnership to create Minnesota’s first victim-centered court, we’re deepening our impact for veterans, youth, and families across the state.

Together with our partners, we’re building a future where every Minnesotan has access to hope, healing, and opportunity.

WESTCARE.COM

Darlene Terrill Darlene Terrill Vice President WestCare Minnesota and Iowa Mobile: 702-812-5281 Email: dterrill@westcare.com

@wearewestcare

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PROVIDING 17 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Housing Opportunities Veteran Services Emergency Support

“WestCare’s Women and Children’s Center changed my life. They helped me reunify with my son, and today I have full custody again. This program saved my life and gave me the support I needed to get clean, rebuild my family, and start over.”

WestCare Nevada Client UPCOMING GOALS FOR 2026:

WestCare Nevada remains a cornerstone of support, recovery, and transformation for individuals and families across the state. With deep roots in the community, our team meets people with compassion and cultural responsiveness, offering clear pathways to stability, wellness, and long-term recovery.

Across residential, outpatient, and community-based settings, we walk alongside Nevadans as they navigate substance use, mental health challenges, reentry needs, and housing instability—empowering them to rebuild their lives with dignity and purpose.

Collaboration is central to our mission. Through strong partnerships with local agencies, courts, health systems, and community organizations, WestCare Nevada continues to expand access to care, strengthen families, and uplift neighborhoods. Together, we are advancing meaningful change and creating opportunities for individuals to grow, heal, and thrive.

150

17

35

MEN COMPLETED FATHERHOOD PROGRAM

SUBSTANCE-FREE BIRTHS THROUGH PERINATAL RECOVERY

SUCCESSFUL FAMILY REUNIFICATIONS

2025 HIGHLIGHTS Secured $3.87 million in transitional housing funding, expanding opportunities for stable housing across Nevada.

Relaunched withdrawal management services at our Maryland Parkway facility, ensuring critical access to recovery care.

Introduced Mobile MAT Unit to deliver lifesaving treatment and medication-assisted care to Nevada’s most rural communities.

Expanded Fatherhood F.O.R.G.E Program, doubling service capacity and strengthening family connection statewide.

Achieved strong financial performance, finishing the year in the black while expanding both reach and infrastructure.

In 2026, our focus is connection: bridging the gaps between recovery, employment, and opportunity. We’re expanding treatment access to every corner of Nevada, investing in families, and ensuring that those who served our country and communities have the support to rebuild and thrive.

Leo Magrdichian

Leo Magrdichian Vice President of Operations WestCare Nevada Office: 702-385-2090 Email: leo.magrdichian@westcare.com

WESTCARENEVADA.COM

Alumni who found hope at WCNV now helping others do the same

@westcarenevada

Uplifting the Human Spirit

WESTCARE NEVADA

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WESTCARE.COM

EAST END COMMUNITY SERVICES in Ohio "Thank you for being there when others weren’t. You make me smile every day. When you feel discouraged, please remember this: you’ve changed lives for the better, including mine. You helped me understand that my birth mom’s addiction wasn’t my fault — something I believed for years. Thank you.”

East End Client PROVIDING 10 PROGRAMS IN THE SERVICE DOMAINS OF:

East End Community Services by WestCare Ohio in Dayton, Ohio has partnered with families and neighbors in East Dayton for more than 25 years, working alongside the community to create pathways to opportunity and well-being. Since joining WestCare in 2017, East End has expanded its trauma-informed, community-rooted services to support children, caregivers, and individuals through youth development, family coaching, prevention and education, health outreach, food access, and more.

Serving over 5,000 individuals annually, the organization is now implementing a whole-family coaching model that helps families identify their strengths, set meaningful goals, and build lasting stability across generations. As part of this work, mental health services are being fully integrated into the Charles D. Berry Foundation Whole Family Hub, East End’s newly expanded and renovated campus.

This expansion has strengthened the continuum of care, ensuring that children and families can access comprehensive support in one trusted, community-centered space.

412 CLIENTS SERVED MONTHLY ACROSS ALL PROGRAMS

10% INCREASE IN PREVENTION AND HEALTH ENGAGEMENT

25+ CROSS-SECTOR EMPOWERMENT COLLABORATORS ENGAGED

Mental Health & Wellness Treatment & Rehabilitation Criminal Justice Emergency Support Education & Prevention

UPCOMING GOALS FOR 2026: Our work this coming year is about integration: blending mental health, family stability, and workforce opportunity into one connected ecosystem. Through strong partnerships neighborhood engagement, we’re continuing to transform East End into a hub of hope, healing, and possibility.

Nichole Smith

Nichole Smith EECS Executive Director & Regional Vice President WestCare Ohio, Inc. Office: 937-993-1199 Email: nichole.smith@westcare.com

EAST-END.ORG

The EECS team at the Charles D. Berry Foundation Whole Family Hub Ribbon Cutting

2025 HIGHLIGHTS Opened the Charles D. Berry Foundation Whole Family Hub to full occupancy, marking a new chapter in neighborhood-based services.

Expanded to 25+ cross-sector collaborators, deepening partnerships across schools, healthcare systems, and community organizations.

Right-sized finances and operations, ensuring sustainability and long-term community investment.

Prepared for the integration of mental health services, completing the full continuum of family and community care.

Continued commitment to a two-generation, whole-family approach that empowers families to grow together. @eastendcommunityservices

25

PROVIDING 3 PROGRAMS IN THE SERVICE DOMAINS OF: Veteran Services Housing Opportunities Emergency Support

“When I entered VETcare, I was homeless, struggling with addiction, and unsure how to move forward.

Through this program, I found stable housing, compassionate case management, and mental health support that helped me rebuild my life. The staff consistently go above and beyond by supporting me in Veterans Court and encouraging my progress. VETcare gave me stability, motivation, and the courage to give back by supporting fellow Veterans. I am deeply grateful for the role this program has played in my recovery.”

Our nation’s Veterans have sacrificed profoundly in service to our freedoms, and they deserve stability, dignity, and the support needed to thrive. VETcare proudly upholds this commitment across Oregon by providing transitional housing, reintegration services, and comprehensive, trauma-informed care.

Through transitional housing, peer support, homeless reintegration services, and life-skills development, VETcare walks alongside Veterans as they rebuild independence and reconnect with community.

Each program is grounded in compassion and respect, empowering Veterans to heal, grow, and create lasting change for themselves and their families.

With every connection made, every barrier removed, and every Veteran supported, VETcare continues its mission of uplifting those who have given so much to our country.

1,152

$10k

$400k

VETERANS RECEIVED SERVICES ACROSS ALL PROGRAMS

RAISED AT RED, WHITE & BOOTS GALA

CDBG-FUNDED CAPITAL IMPROVEMENTS COMPLETED

VETcare Client UPCOMING GOALS FOR 2026: Our commitment to Oregon’s veterans runs deep. In the year ahead, we’re expanding care through a new outpatient clinic, completing vital facility improvements, and growing our reach to ensure that every veteran who seeks help can find a path home.

Roy McClain

Roy McClain Program Director VETcare Office: 503-364-1728 Email: roy.mcclain@westcare.com

VETCAREOREGON.ORG

US Air Force Veteran at VETcare’s Red, White, and Boots Gala

2025 HIGHLIGHTS Hosted the third annual Mental Health Summit and the inaugural Red, White & Boots Gala, engaging the community.

Enhanced VETcare facilities, ensuring safer, more welcoming spaces for Veterans.

Laid the foundation for a new outpatient clinic, advancing our long-term vision for accessible, integrated care.

Continued to build a culture of collaboration, compassion, and accountability in service to those who served. @vetcareoregon

Uplifting the Human Spirit

VETCARE in Oregon

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WESTCARE.COM

WESTCARE TENNESSEE PROVIDING 10 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Housing Opportunities Veteran Services Criminal Justice Education & Prevention

WestCare Tennessee has been a beacon of hope and resilience in the Appalachian community since its inception in 2010. Through a diverse array of programs, WestCare Tennessee is dedicated to enhancing wellbeing and fostering positive change for individuals and families across the region.

Their comprehensive treatment and rehabilitation services include outpatient substance use disorder and mental health treatment, recovery support services, and transitional housing for men. Community outreach initiatives work to educate and prevent harmful behaviors, while Veteran services provide crucial support through the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program.

WestCare Tennessee also delivers justice-involved services, employment support, and mental health and wellness programs to ensure individuals can lead fuller, richer lives.

Rooted in compassion and community partnership, WestCare Tennessee remains committed to building a stronger, healthier, and more resilient Appalachia—one life at a time.

WestCare Tennessee’s first Overdose Walk

UPCOMING GOALS FOR 2026: In the year ahead, we’re taking our services on the road through our new mobile unit — reaching rural Tennessee with the same commitment that’s defined our community partnerships. As we continue supporting communities in the wake of Hurricane Helene, we’re also exploring new ways to serve — building relationships with local tribal partners and expanding our response to domestic violence. With more than 90% of participants across nearly half of our programs identified as survivors, the need is clear. Our mission is to stand with every person on their path to safety, healing, and hope.

Shandi Hill

Shandi Hill Regional Administrator WestCare Tennessee Office: 865-466-7102 Email: shandi.hill@westcare.com

WESTCARE.COM

“WestCare has been essential to the Tennessee Jail Chemical Addiction Program. The men are highly receptive to their staff, and without WestCare, recidivism and relapse would be significantly higher. We value this partnership and look forward to continuing it.”

Community Partner

100% PROGRAM CONTINUITY MAINTAINED THROUGH HURRICANE HELENE

65% DID NOT REOFFEND WITHIN SIX MONTHS OF RELEASE

98% MAT PROGRAM COMPLIANCE

2025 HIGHLIGHTS Awarded a $2M state Rural Healthcare Resiliency Program grant, achieving a 100% score and funding a new mobile unit to expand prevention and mental health outreach in Cocke County.

Honored by the Tennessee Suicide Prevention Network for exceptional leadership through the Zero Suicide Program.

Expanded outreach through rural radio campaigns, reaching isolated residents and building trust across faith-based and community networks.

Received a $40,000 unrestricted grant from Wellpoint of Tennessee, recognizing WestCare’s excellence and partnership in statewide mental health leadership.

Hosted the first Overdose Awareness Walk, uniting community members, providers, and leaders in remembrance and advocacy. @westcaretn

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PROVIDING 14 PROGRAMS IN THE SERVICE DOMAINS OF: Housing Opportunities Criminal Justice Domestic Violence Education & Prevention

“WestCare’s partnership with Essence Prep has made a significant impact. More than 180 scholars engaged in summer enrichment, 78% grew in confidence, and caregivers felt more supported.

WestCare strengthens our village and is deeply appreciated within our school community.”

Community Partner

WestCare leaders visiting the San Antonio Early Head Start program with award-winning educator Roxanne Davila

Francine Prosser-Johnson Francine Prosser-Johnson Regional Vice President WestCare Texas Office: 210-224-2351 Email: fran.prosserjohnson@westcare.com

WESTCARE.COM

WestCare Texas is a catalyst for healing, recovery, and transformation, delivering trauma-responsive services across San Antonio, Laredo, and the Eastside Promise Zone. Since 2012, we have worked alongside local communities to address the root causes of behavioral health challenges, substance use, housing instability, and intergenerational trauma. With a strong focus on women and families, services are holistic, personalized, and grounded in dignity.

This year, WestCare Texas expanded its impact by integrating the historic Ella Austin Child Development Services, strengthening support for children and caregivers across generations.

WestCare Texas also plays a key role in WestCare’s national TraumaInformed Ministry Model (TIMM) Training Program, equipping faithbased organizations with trauma-responsive tools that help their organizations bridge the gap between formal systems of care and the community networks essential to healing and resilience.

Every effort reflects WestCare Texas’s belief in the strength of the human spirit and the power of connection to drive lasting, meaningful change.

90%

95%

132

OF STUDENTS COMPLETED THE EVIDENCE-BASED LIFESKILLS TRAINING

EARLY HEAD START CHILDREN ACHIEVED MEASURABLE GROWTH

FAITH LEADERS TRAINED IN TRAUMAINFORMED MINISTRY

2025 HIGHLIGHTS Co-hosted the San Antonio Fentanyl Summit with the DEA, ONDCP, and FBI, bringing together 100+ partners for overdose prevention and education.

Expanded the TIMM Training Program through a new partnership with the Harvard Global Mental Health Institute, adding training on behavioral activation and depression support for faith-based organizational leadership.

Honored for statewide excellence, with Regional Vice President Fran Prosser-Johnson receiving the Outstanding Texan Award and Ella Austin’s Roxanne Davila earning the Jewel Sugarman Award for Outstanding Service to Children.

Strengthened community engagement and prevention efforts, expanding mental health education and family support across Bexar County.

Partnered with Essence Prep Charter School to host a 6-week Summer Extravaganza for youth ages 6–17, featuring academics, hands-on skill-building, field trips, and LifeSkills training.

UPCOMING GOALS FOR 2026: As we continue to serve through times of great need, our focus is on uplifting our staff, strengthening training, and ensuring that every person in our Texas communities have access to care. By investing in our people, we expand our reach — empowering the community to rise together. @westcaretexas

Uplifting the Human Spirit

WESTCARE TEXAS

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WESTCARE.COM

OPERATION MILITARY FAMILY in Washington PROVIDING 8 PROGRAMS IN THE SERVICE DOMAINS OF: Veteran Services

"After I was laid off, I didn’t know what came next. I had spent 28 years in uniform and suddenly found myself with no direction. OMF gave me real tools, not just vague ideas. I started seeing that I had options. I found clarity and confidence again. Since then, I’ve been a better version of myself, in and out of work."

Operation Military Family (OMF), continues its work to ensure Veterans are honored, supported, and equipped throughout every stage of transition.

Now operating under the WestCare umbrella, OMF is building a stronger, more coordinated system of care through the reimagined King County Veterans Outreach Network—an integrated, countywide model that connects Veterans to housing, employment, wellness, and community resources with fewer barriers.

OMF is also evolving from traditional coaching to a more robust model of peer and case management services, walking alongside Veterans with personalized, trauma-informed support from initial transition through longterm stability. Guided by the values of honor, compassion, and accountability, OMF remains committed to restoring purpose, dignity, and connection for those who have served.

50%

55%

25+

OF FORMER PARTNERS RE-ENGAGED IN THE VETERANS OUTREACH NETWORK

OF VETERANS LINKED TO EDUCATION AND WORKFORCE PROGRAMS

CROSS-SECTOR EMPOWERMENT COLLABORATORS ENGAGED

Operation Military Family Client

UPCOMING GOALS FOR 2026: As we look forward to beginning a new chapter, our commitment will remain the same — to walk beside every active service member, Veteran, and family member as they build their next chapter in life. The Clubhouse Project will unite mental health care, workforce readiness, and peer support in one welcoming space, so no one has to take the journey alone.

Lori Grant

Lori Grant Vice President Operation Military Family Office: 206-843-0201 Email: lori.grant@westcare.com

OPERATIONMILITARYFAMILY.COM

The Greater Marysville Tulalip Chamber of Commerce Military Community Networking Event

2025 HIGHLIGHTS Expanded the King County Veterans Outreach Network, reactivating 50% of prior community partners and strengthening collaborative service delivery across the region.

Secured contract with Shoreline Community College, opening access to education and housing for Veterans.

Built formal partnerships with Bellevue and Shoreline Community Colleges, integrating education, financial literacy, and housing stability services for Veterans and families.

Laid the groundwork for the 2026 Clubhouse Project, a transformative hub that will unite mental health, workforce, and peer support in one integrated model. @wearewestcare

WestCare is proud to announce its expansion into West Virginia, where we will partner with Community Care of West Virginia (CCWV), a leading Federally Qualified Health Center, to bring vital treatment and rehabilitation services to rural communities across the state. Through this partnership, WestCare West Virginia will open a 56-bed residential treatment program providing care for adult men with substance use and mental health disorders.

This initiative reflects WestCare’s ongoing commitment to meeting people where they are and addressing the unique behavioral health needs of underserved regions. Together with CCWV, WestCare West Virginia will provide integrated care that connects individuals to treatment, counseling, and recovery support within their own communities.

PROVIDING 1 PROGRAM IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation

Guided by compassion, collaboration, and local leadership, this new initiative will strengthen access to care across rural West Virginia, creating pathways to hope, healing, and long-term wellness for individuals and families throughout the Mountain State.

UPCOMING GOALS FOR 2026: Our vision for 2026 is rooted in partnership and purpose. By working alongside Community Care of West Virginia, we’re bringing treatment, recovery, and rehabilitation services to areas that have long gone without access. Together, we’re building a foundation of hope for rural communities, one that empowers individuals, strengthens families, and Uplifts the Human Spirit of West Virginia.

Stephen Wright

Stephen Wright Chief Operating Officer Eastern Region Office: 606-471-4005 Email: stephen.wright@westcare.com

WESTCARE.COM

@westcarewv

Uplifting the Human Spirit

WESTCARE WEST VIRGINIA coming soon!

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30

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WESTCARE WISCONSIN PROVIDING 23 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Emergency Support Housing Opportunities Domestic Violence Education & Prevention

“WestCare has helped me tremendously. I work for WC-WI through a partner program called Maximus; Now, 8 months later, I went to school, received my SACIT, and WestCare is in the process of hiring me full-time. I couldn’t be more thankful for the opportunity they have provided for me and my family.”

WestCare Wisconsin Client UPCOMING GOALS FOR 2026: Our mission is to build healthy, safe, and connected communities, one relationship at a time. In 2026, we’re strengthening our foundation through sustainable funding, expanding housing and mental health services, and continuing to create opportunities that keep our communities alive, free, and thriving.

WestCare Wisconsin has worked to build a safer, stronger, and more resilient Milwaukee community since 2011. Its programs—including Community Violence Intervention (CVI) and Gun Violence Intervention (GVI)— demonstrate a deep commitment to reducing violence and fostering healing.

Through person-centered, trauma-informed care and substance use services, WestCare Wisconsin provides culturally attuned support for individuals and families.

Youth development programs empower local young people through mentorship, life-skills education, and enrichment activities such as basketball camps featuring NBA players. The Harambee Community Involvement Center’s food pantry helps address food insecurity by providing essential groceries to neighbors in need.

WestCare Wisconsin also restores hope for Veterans by renovating homes and delivering wrap-around services tailored to their unique needs. With a commitment to sustainable growth and community partnership, WestCare Wisconsin continues to uplift those most impacted by violence and poverty— building connection, stability, and positive change across Milwaukee.

6% OF CREDIBLE MESSENGER YOUTH ADVANCED TO HIGHER EDUCATION

20% INCREASE IN CLIENTS SERVED THROUGH CLINICAL SERVICES

35%

FOOD ACCESS WITH FEEDING AMERICA AND LOCAL FARM PARTNERSHIPS

2025 HIGHLIGHTS Awarded $1.9 million SAMHSA Strategic Prevention Framework grant to expand mental health and life skills programming across Milwaukee County.

Forged a new partnership with Cardinal Capital and The Maskani Place, connecting residents to more than 400 affordable housing units.

Appointed to the Milwaukee County Sheriff’s Advisory Committee, advancing WestCare Wisconsin’s voice in public safety and violence prevention, alongside the Sheriff’s department inside the community.

Celebrated the first Credible Messenger youth alumni to attend college, representing 6% of program participants — a milestone for youth empowerment and community change.

Implemented a new clinical productivity standard, increasing access to care coverage by 20% while maintaining service quality and compassion.

Travis Landry

Travis Landry Regional Vice President WestCare Wisconsin Office: 414-239-9359 Email: travis.landry@westcare.com

WESTCARE.COM

Vice President Travis Landry participates in a Milwaukee contractor town hall to recruit partners for the City’s Neighborhood Improvement Project @westcarewisconsin

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WestCare’s mission of Uplifting the Human Spirit knows no borders. Across U.S. territories and international communities, our work is grounded in the same belief that defines every aspect of our organization: meaningful change happens when we uplift together. Whether serving island nations, Caribbean communities, or partners beyond the continental United States, we approach each region with deep respect for local culture, lived experience, and community leadership. While geographies may differ, our commitment remains constant as we walk alongside individuals, families, and communities as they heal, grow, and thrive together.

As we continue to strengthen our global footprint, WestCare is intentionally positioning itself for thoughtful, mission-aligned expansion. We are actively working toward extending our presence into additional countries, including Argentina, Brazil, and Guatemala, guided by strategic partnerships and a shared commitment to dignity, equity, and sustainable impact. This next chapter reflects both our responsibility and our opportunity: to carry the spirit of Uplifting Together into new communities, learn alongside local leaders, and co-create pathways to healing that honor the unique strengths of every place we serve.

Uplifting the Human Spirit

Around the World

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GUARA BI in the Dominican Republic PROVIDING 1 PROGRAM IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation

“For years, I lived on the streets, using substances and disconnected from my family.

When I met Guara Bi through community outreach, I was met with respect and support—even after relapses. With their guidance, I achieved sobriety, found work, and reconnected with my mother after five years. Today, I volunteer so others know life can be rebuilt.”

Guara Bi leads WestCare’s services in the Dominican Republic, expanding access to care through residential treatment and community-based prevention initiatives. Programs emphasize early intervention, education, and collaboration with local partners to strengthen individuals, families, and communities.

Through youth education, family engagement, and partnerships with local agencies, Guara Bi supports healthier futures and sustainable recovery. Guara Bi continues to advance WestCare’s mission of Uplifting the Human Spirit throughout the region.

+150

10,000

20%

PEOPLE SERVED IN RESIDENTIAL PROGRAMS

PEOPLE REACHED THROUGH COMMUNITY, EDUCATIONAL, AND PREVENTIVE ACTIVITIES

SUSTAINED ANNUAL GROWTH IN COVERAGE AND DEMAND FOR SERVICES

Guara Bi Client

Participants gather for the Federation of Latin American Therapeutic Communities Conference

2025 HIGHLIGHTS

Iris DeLeon

Iris DeLeon Vice President of Clinical Programming Guara Bi Office: 939-599-9926 Email: iris.deleon@westcare.com

Ivan Moratiel

Ivan Moratiel Vice President of Operations Guara Bi Office: 787-449-0410 Email: ivan.moratiel@westcare.com

WESTCARE.COM

Expanded services in the Dominican Republic, acquiring a new property for residential treatment with capacity for 30 individuals to strengthen recovery, housing, and reintegration programs for vulnerable populations.

Hosted the Federation of Latin American Therapeutic Communities Conference, bringing together 364 participants from 17 countries and 56 presenters for a three-day regional gathering focused on prevention, treatment, and social reintegration.

UPCOMING GOALS FOR 2026: In 2026, the team plans to establish and launch a women’s home in the Dominican Republic, providing safe, comprehensive, and high-quality services that support protection, well-being, and long-term development. @GuaraBi-WestCarePuertoRico

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PROVIDING 18 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Housing Opportunities Criminal Justice Emergency Support Domestic Violence Education & Prevention

"Before Guara Bi, I had lost custody of my daughters, my stability, and myself. Here, I finally found the support I needed. I learned to ground, heal, and rebuild. Today, I have my girls, renewed family relationships, and even completed my studies and certification."

Guara Bi Client

Iris DeLeon

Iris DeLeon Vice President of Clinical Programming Guara Bi Office: 939-599-9926 Email: iris.deleon@westcare.com

Ivan Moratiel

Ivan Moratiel Vice President of Operations Guara Bi Office: 787-449-0410 Email: ivan.moratiel@westcare.com

WESTCARE.COM

Guara Bi leads WestCare’s services across Puerto Rico, delivering culturally responsive behavioral health, recovery, and community-based support. For more than 18 years, programs have been designed to meet individuals and families where they are, while honoring local culture, strengths, and needs.

Services in Puerto Rico include outpatient treatment, medication-assisted recovery, mental health counseling, case management, transitional and permanent housing, emergency shelters, and mobile community outreach.

Together, these efforts promote stability, recovery, and long-term wellbeing for vulnerable populations across the island.

5.4% INCREASE IN CLIENTS SERVED OVER 2024

186%

OF CASE MANAGEMENT GOAL ACHIEVED BY PROJECT IKAL

68% OF CLIENTS SECURED EMPLOYMENT AND/OR HOUSING

Guara Bi staff at the Wellness Fair in Ponce, sharing resources and support.

2025 HIGHLIGHTS Launched Ikal in Caguas, Puerto Rico, a one-year HOME ARPA–funded outpatient program that provides housing support, transportation, basic needs, and prevention services for adults experiencing or at risk of homelessness.

Launched Nabori in Puerto Rico, a three-year SAMHSA-funded outpatient program offering therapeutic care, medication-assisted treatment, and recovery support for adults with substance use and co-occurring disorders.

UPCOMING GOALS FOR 2026:

By December 2026, Guara Bi will implement at least two community-based social intervention programs, directly benefiting 200 individuals, with a minimum of 70% of participants demonstrating improvements in well-being or social knowledge, as measured through evaluation assessments. @GuaraBi-WestCarePuertoRico

Uplifting the Human Spirit

GUARA BI in Puerto Rico

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WESTCARE.COM

THE VILLAGE - PARTNERS IN RECOVERY in the Virgin Islands The Village – VI Partners in Recovery is the territory’s only residential treatment program offering comprehensive substance use and mental health services. Located in St. Croix and St. Thomas, and serving all three islands, The Village is a vital resource for individuals and families facing addiction and co-occurring disorders. With a trauma-focused and culturally responsive approach, the program provides residential treatment, outpatient care, detoxification, and recovery support for both adults and adolescents.

The Village also plays a key role at the intersection of behavioral health and justice involvement, helping individuals reintegrate into their communities with the skills and support needed for long-term success. As a trusted partner in the U.S. Virgin Islands for more than two decades, The Village remains committed to restoring hope, strengthening families, and empowering individuals to rebuild their lives with dignity and purpose.

PROVIDING 6 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Education & Prevention

“Staying sober isn’t just about saying no — it’s about support. This program helped me understand my risks, my environment, and how much it matters to feel seen, supported, and heard. Staying drugfree is easier when teens know people genuinely care.”

76% YOUTH IMPROVED CONFIDENCE IN HEALTHY CHOICES

81% YOUTH PROGRAM COMPLETION

50% OF ADULT GRADUATES GAINED HOUSING & EMPLOYMENT

The Village Client 2025 HIGHLIGHTS Expanded youth prevention and intervention programming across the territory, helping young people build resilience, make healthy choices, and find positive community connections.

Secured renewed funding for the Youth Substance Use Disorder Program, ensuring continued access to prevention and support services for at-risk youth.

Strengthened school and community partnerships through outreach events, prevention education, and family engagement.

Hosted a successful open house and donor campaign, increasing visibility and expanding support for youth and family programs.

Youth explores identity through creative arts

Marsha Taylor

Marsha Taylor Regional Vice President The Village Partners in Recovery Mobile: 340-227-4837 Email: marsha.taylor@westcare.com

WESTCARE.COM

Continued progress toward data-driven, outcome-based reporting, demonstrating real community transformation beyond participation numbers.

UPCOMING GOALS FOR 2026: Our focus is clear: we are building stronger futures for our youth through prevention, education, and community partnership. Every effort we make is centered on helping young people thrive, families heal, and communities grow stronger together. @thevillageVI

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In the Commonwealth of the Northern Mariana Islands (CNMI), WestCare Pacific Islands (WPI) delivers targeted, collaborative services that address behavioral health needs while strengthening connections between individuals, families, and community systems. Through close partnerships with the Mental Health Court and local stakeholders, WPI helps close service gaps and improve access to essential supports.

In 2025, WPI’s work in CNMI emphasized coordination, accountability, and compassionate care, ensuring participants received timely services that support stability, recovery, and long-term wellbeing. By integrating treatment and supportive services, WPI contributes to a more responsive and effective continuum of care. These efforts not only improve individual outcomes but also strengthen the broader community’s approach to mental health and rehabilitation across CNMI.

PROVIDING 1 PROGRAM IN THE SERVICE DOMAINS OF: Mental Health & Wellness

“Partnering with WPI has given Mental Health Court participants direct access to essential services and closed long-standing gaps in care.

WPI’s work on Saipan uplifts lives every day and demonstrates how collaboration can strengthen a community’s entire approach to mental health.”

Community Partner WestCare Pacific Islands team during the Open House at our Saipan office

2025 HIGHLIGHTS Strengthened collaboration with Mental Health Court, improving service coordination and access to behavioral health supports for court-involved participants.

Helped reduce service gaps by connecting participants to treatment, education, and stabilization resources tailored to individual needs.

Supported community-wide mental health efforts through partnerships that promote accountability, recovery, and long-term stability.

UPCOMING GOALS FOR 2026: In CNMI, we see the impact of strong partnerships every day. By working closely with courts, providers, and community partners, we can help to close gaps in care and ensure people receive the support they need to heal, stabilize, and move forward.

WESTCAREPACIFICISLANDS.ORG

Beverlyn Coleman Beverlyn Coleman Vice President of Operations WestCare Pacific Islands Office: 671-472-0218 Email: beverlyn.coleman@westcare.com @westcarepacificislands

Uplifting the Human Spirit

WESTCARE PACIFIC ISLANDS in CNMI

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WESTCARE PACIFIC ISLANDS in Guam WestCare Pacific Islands (WPI) is a trusted force for healing, resilience, and empowerment across Guam. For over a decade, WPI has delivered traumafocused, culturally rooted care that honors the strength of Micronesian communities while addressing substance use, behavioral health challenges, poverty, and injustice. In 2025, WPI strengthened its impact through a merger with Sanctuary Incorporated of Guam, a long-standing youth and family services organization. This partnership expands WPI’s reach across crisis intervention, emergency shelter, and youth and family counseling, ensuring broader, more integrated support for children, adolescents, and caregivers.

Through prevention, treatment, reentry support, and community partnerships, WPI meets individuals and families with compassion and dignity —standing as a beacon of hope and possibility across Micronesia.

70%

121%

24%

MORE COMMUNITY PARTNERSHIPS

IMPROVEMENT IN DAILY FUNCTIONING FOR YOUTH

STRONGER HOUSING CONNECTIONS

2025 HIGHLIGHTS Secured three new federal grants, including one to revive the community driven Helping Every Area of Relationships Thrive (HEART) healthy relationship education program after a five-year gap.

Launched new housing partnerships with GHURA through the Manhale program, placing families in safe, stable homes and paving the way for future WPI-owned units.

Merged with Sanctuary Guam, uniting with a legacy of over 50 years of service and expanding the region’s continuum of youth and family care.

PROVIDING 17 PROGRAMS IN THE SERVICE DOMAINS OF: Mental Health & Wellness Treatment & Rehabilitation Veteran Services Emergency Support Education & Prevention

“WestCare has been a great support for me and the community. Hatsa helped me get organized, obtain documents, and connect to Manhale, who quickly assisted with funding approvals and transportation. Within two weeks, we found housing. I’m grateful to everyone who helped make this possible.”

WestCare Pacific Islands Client

Sanctuary Month Proclamation Signing at the Office of the Governor of Guam, celebrating 54 years of Sanctuary, featuring WPI and Sanctuary leadership and staff.

UPCOMING GOALS FOR 2026: Our focus in the year ahead is sustainability, integration, and visibility. We’re building one unified Pacific organization — honoring Sanctuary’s 50-year legacy while expanding into new service areas that strengthen families, restore hope, and connect communities across Guam, CNMI, and Palau.

WESTCAREPACIFICISLANDS.ORG

Beverlyn Coleman

Beverlyn Coleman Vice President of Operations WestCare Pacific Islands Office: 671-472-0218 Email: beverlyn.coleman@westcare.com @westcarepacificislands

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PROVIDING 1 PROGRAM IN THE SERVICE DOMAINS OF: Education & Prevention

“The workshop helped me understand how substance use affects our families and showed me the importance of open conversations with my child to build a better future.

WPI Workshop Participant

In Palau, WestCare Pacific Islands (WPI) focuses on preventioncentered education and tutoring services that strengthens families and supports healthy development for children and youth. Through culturally responsive workshops and community engagement, WPI helps caregivers better understand the impacts of substance use, mental health challenges, and family communication on long-term wellbeing.

Through a partnership with the Ministry of Education, WPI expanded its prevention efforts by providing tutoring services at Koror Elementary School, supporting students academically while reinforcing stability, confidence, and family engagement.

In 2025, WPI continued working closely with local partners to deliver education that reflects Palauan values and emphasizes openness, trust, and intergenerational connection. WPI also coordinated efforts on a community level to deliver PSAs empowering parents and caregivers with practical tools to encourage honest conversations and create safer, more supportive home environments. By prioritizing early intervention and community-driven learning, WPI remains a trusted partner in Palau, supporting families today while investing in healthier outcomes for future generations.

WestCare’s Team in Palau wears purple in support of Domestic Violence Awareness

2025 HIGHLIGHTS Delivered prevention and parenting workshops that strengthened caregiver knowledge, promoted healthy communication, and increased awareness of substance use impacts on families and youth development.

Expanded collaboration with local schools and community partners to ensure culturally grounded education reached families across multiple communities.

Increased participation and engagement in workshops, reflecting growing community trust and demand for prevention-focused education services.

Beverlyn Coleman

Beverlyn Coleman Vice President of Operations WestCare Pacific Islands Office: 671-472-0218 Email: beverlyn.coleman@westcare.com

WESTCAREPACIFICISLANDS.ORG

UPCOMING GOALS FOR 2026: In Palau, our hope is to help families and communities feel more comfortable having honest conversations about alcohol use, substance use prevention, and wellbeing. When these topics are discussed with respect and understanding, we can reduce stigma, strengthen families, and support healthier futures together. @westcarepacificislands

Uplifting the Human Spirit

WESTCARE PACIFIC ISLANDS in Palau

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