Professional Distributor – December 2025

ULTRA SERIES

NEXT GENERATION, HIGH-PERFORMANCE DIAGNOSTICS

1-YEAR FREE

EXCLUSIVE

12 AAPEX/SEMA Editor's Picks

Our editors’ top picks for new products that caught their eye at the 2025 AAPEX and SEMA shows.

24 Top 100

Check out the top 25 most viewed products from 2025.

COVER STORY

18 Making the next big sale

From EV readiness to smarter diagnostics, distributors are redefining what it means to sell capital equipment.

DEPARTMENTS

28 The Truck Stop

The LDV team offers their advice on customizing your truck, from keeping comfortability in mind when displaying tools, to organizing based on your route’s needs.

40 Tales from the Road

Independent distributor duo Ryan and Val Visona have come a long way in their time in the industry, and they’re not done yet.

PRODUCTS

6 Sneak Peek

Brand new products from Carlyle Tools, Ken-Tool, asTech, and more.

10 Most Wanted

The top requested products from technicians and shop owners, based on pageviews from VehicleServicePros.com.

14 In Focus

Taking a closer look at products from Streamlight, Mayhew, XTool, and FJC.

SALES

30 Show Me Your Truck

Jay Hashagen, Cornwell Quality Tools

32 Tool Dealer 101

Brian Fahlgren discusses the importance of toting and promoting tools in the shop.

34 Driving Sales

Products that will help your bottom line.

42 Pro Tips

Distributors share advice on what to do with your old truck.

EDITORIAL DIRECTOR Chris Jones 770-625-1526 ChristopherJ@EndeavorB2B.com

EDITOR-IN-CHIEF Nadine Battah 330-808-4298 Nadine@VehicleServicePros.com

EDITOR Emily Markham 920-234-6359 Emily@VehicleServicePros.com

ASSISTANT EDITOR Elli Carder 224-324-8514 Elli@VehicleServicePros.com

ASSOCIATE SALES DIRECTOR Mattie Gorman-Greuel 920-563-1636 MGorman@EndeavorB2B.com

DIRECTOR OF BUSINESS DEVELOPMENT Cortni Jones 920-568-8391 CJones@EndeavorB2B.com

ACCOUNT EXECUTIVE Diane Johnston 920-568-8364 Diane@PTEN.com

ACCOUNT EXECUTIVE Sean Thornton 269-449-0257 SThornton@EndeavorB2B.com

PRODUCTION MANAGER Jane Pothlanski 224-324-8507 JPothlanski@EndeavorB2B.com

AD SERVICES MANAGER Karen Runion 330-736-1291 KRunion@EndeavorB2B.com

ART DIRECTOR Eric Van Egeren

AUDIENCE DEVELOPMENT MANAGER Debbie Dumke

ENDEAVOR BUSINESS MEDIA, LLC

CEO – Chris Ferrell

COO – Patrick Rains

CDO – Jacquie Niemiec

CALO – Tracy Kane

CMO – Amanda Landsaw

EVP – Transportation Group – Chris Messer

VP of Content Strategy – Transportation Group – Josh Fisher

FOUNDER RUDY WOLF

Subscription Customer Service 877-382-9187; 847-559-7598 • Circ.ProfDistmag@omeda.com PO Box 3257 • Northbrook IL 60065-3257 Article reprints reprints@endeavorb2b.com

by any means, electronic or mechanical, including photocopies, recordings, or any information storage or retrieval system without permission from the publisher. Endeavor Business Media, LLC does not assume and hereby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the

SNEAK PEEK

Welcome to Sneak Peek!

This section features recently introduced automotive tools and equipment. See new products even before automotive technicians read about them in PTEN magazine.

BACKED BY A LIFETIME GUARANTEE

Milwaukee Tool 1/4” Drive

3” Locking Extension, No. 43-249300, offers control and security in tight applications. The extension features the largest knurling surface on the shaft and female drive end, allowing precise control even when working with oily materials. A durable knurled locking collar keeps the socket secure, and a detent hole increases engagement with the ratchet head. The extension is chromeplated for corrosion and rust protection, and it is backed by a lifetime guarantee. 

For more information, visit VehicleServicePros.com/55322066

AVAILABLE IN STANDALONE OR TORQUE CHECK CONFIGURATIONS

The Chicago Pneumatic CP89 Series Digital Torque Wrenches offer +/- 2 percent accuracy with a robust gear system that’s accurate up to 25,000 cycles. Each wrench features a soft grip, non-slip handle and a 12 LED progressive light display. The series includes 1/2” drive models that cover a torque range of 20N.m (15 ft/lb) to 340N.m (250 ft/lb), and the wrenches are available in standalone or Torque Check configuration. Models with Torque Check provide torque and angle measurement, P-sets, sequencing, and reporting via the CPLinQ application. 

For more information, visit VehicleServicePros.com/55318638

ADJUSTABLE BOX-END HEAD PIVOTS FOR GREATER ACCESS

The 7-pc Flex-Head X-Frame SAE Ratcheting Wrench Set, No. 80090, from SK Tools features an exclusive X-Frame design, engineered for strength, balance, and precision in tight spaces. The wrenches feature a 180-degree flex head rotation, with adjustable box-end head that pivots for additional access in hard-to-reach areas. Additional features include, an ultra-low 1.7-degree arc swing, a dual-pawl engagement ensures constant contact for faster turns, an I-beam handle construction, a SureGrip anti-slip design, and more. This set includes 3/8”, 7/16”, 1/2”, 9/16”, 5/8”, 11/16”, 3/4” sizes. 

For more information, visit VehicleServicePros.com/55329677

FEATURES MAGNETIC SOCKET EXTENSION HOLDER

The Carlyle Tools Magnetic Tool Tray features a magnetic socket extension holder with a non-marring design to protect surfaces while keeping sockets organized and within reach. Its low-profile, flexible construction bends easily to fit in tight spots or curls up for compact storage. Designed to magnetically cling to toolboxes, lifts, and even curved or ferrous surfaces. Available in a 4” or 10” option. 

For more information, visit

DESIGNED TO MOUNT SEAMLESSLY ON HATS

The Streamlight SL-SideSaddle USB is a compact, unobtrusive lighting system designed to mount onto hats, hard hats, and helmets. It stays clear of essential gear. Dual LEDs offer spot, flood, and combo beam options, while a blue safety taillight boosts visibility from behind. A push-button switch with mode memory remembers your last setting. The light is IPX7-rated and waterproof to 1m for 30 minutes. Spot: 350 lm on high for a 6.25-hour run-time, 100 lm on low for a 12-hour run-time. Flood: 325 lm on high for a 7-hour run-time, 85 lm on low for a 12-hour run-time. Combo: 400 lm on high for a 5-hour run-time, 160 lm on low for a 7-hour run-time. 

For more information, visit VehicleServicePros.com/55324273

DESIGNED TO STREAMLINE TPMS SERVICES

The TSAP2 from Launch Tech USA is designed to streamline and simplify TPMS service by offering an intuitive platform with over 10 different TPMS functions. The tool is constantly updating, keeping users equipped with up-to-date vehicle cover-

the Launch LTR TPMS sensors for a more complete solution. 

For more information, visit VehicleServicePros.com/55324280

FEATURES 2-HOUR CONTINUOUS RUNTIME

The Wheeler F.A.T. Wrench AutoTorque features an ultra-precise digital torquing sensor to prevent damage and easy torque adjustments between 10-65 in-lbs. It also offers a variable speed with a multi-speed trigger with up to 200 rpm motor speed, a magnetized 1/4” hex drive that securely holds bits, and an easy-to-read digital LCD screen that displays torque settings in 0.1 in-lb increments. The AutoTorque is powered by a 12V detachable battery with a USB-C charge port and a quick-check LED for battery status, capable of providing a continuous runtime of 2 hours on a single charge. It comes with 15 of the most popular bits, including SAE hex and Torx bits. 

For more information, visit VehicleServicePros.com/55326608

INCLUDES A 30” DOUBLEEND TIRE SPOON

The Ken-Tool Truck Tire Service Kit, No. PN 35645, is engineered for long-lasting performance in the shop or on the road. The kit includes a T45A Tubeless Tire Iron, a 30” double-end tire spoon, the T11ES BeadBreaking Wedge with Safety Handle, the T35 Heavy Duty Tire Hammer with a 16-1/2” handle with replaceable rubber head, an 8 lb bucket of white tire paste, a Euro-style lube applicator brush, two aluminum C-Lok bead holders, and a leather rim protector to prevent rim scratches and damage. 

For more information, visit VehicleServicePros.com/55322038

IDEAL FOR USE ON HARDTO-REACH FIXINGS

The CTA Tools Metric Hex Socket Bit Set w/ Reduced Shank, No. 2244, is a 10-piece set of reduced shank hex bit sockets ideal for use on hard-to-reach fixings. The set includes 5mm, 5.5mm, 6mm, 7mm, 8mm, 10mm, 11mm, 12mm, 13mm, and 14mm hex key bits. The reduced shank diameter allows for additional access in tight areas.

The 1/4” drive socket bits: 5mm, 5.5mm, 6mm, 7mm, and 8mm, are 87mm in length.

The 3/8” drive socket bits: 10mm, 11mm, 12mm, 13mm, and 14mm, are 93mm in length. These sockets are manufactured from robust chrome vanadium steel, with a polished chrome finish. The bits are made from impact-grade S2 steel. 

For more information, visit VehicleServicePros.com/55324251

FEATURES THREE RATCHETING LEGS

The Ratcheting Harmonic Balance Puller, No. 38000, from Cal-Van Tools is designed to remove harmonic balancers without the hassle of trying to start bolts or the frustration of positioning multi-jointed puller legs. Three ratcheting legs with puller feet eliminate the need for bolts. There’s no need to remove the radiator or other components with this compact design. The legs quickly adjust and hold their position. The puller has a push turn click design. 

For more information, visit VehicleServicePros.com/55329203

ELIMINATES THE PHYSICAL STRAIN OF WHEEL SERVICE

The BendPak RWS-200WL BatteryPowered Wheel Lift eliminates the physical strain of wheel service, protecting technicians while delivering greater uptime. Unlike air-powered models that must stay tethered to an air supply, this rechargeable battery-powered lift is truly mobile for use throughout the shop. With double the power of 12V units, the RWS-200WL delivers faster lift speeds, superior torque, and a 200-lb capacity to easily handle oversized wheels and tires. By reducing technician fatigue and lowering the risk of strainrelated injuries, the RWS-200WL can help reduce workers’ comp claims, support OSHA-compliant safety practices, and even contribute to lower insurance premiums over time. 

For more information, visit VehicleServicePros.com/55318803

FEATURES EXPANDED SIDE STORAGE

The Matco Tools 38” x 24” MSCX SIDEKICK Ready Tool Cart is equipped with rails ready for the SIDEKICK modular organizational system, sold separately, that allows users to attach cup holders, phone holders, power tool holders, and more to their cart. It features expanded side storage and a top till cutout that provides a clear view into the top till area and eliminates the need to reach over the cart’s lip. The cart is available in blue, green, black, or gray. 

For more information, visit VehicleServicePros.com/55293873

INCLUDES 388 TOOLS SELECTED FOR AUTOMOTIVE WORKSHOPS

The Hazet Assistent 179NXL-8/388 Tool Trolley features eight drawers with five fully stocked soft foam inserts and a total of 388 tools selected for commercial vehicle/ van workshops. The trolley includes a 1/4” bit smart case for delicate interior work, 3/8” and 1/2” fine-tooth reversible ratchets and sockets for engine and body work, and a range of screwdrivers and T-wrenches. A wide range of slogging wrenches, combination wrenches of up to 41mm, and ratcheting combination wrenches up to 32mm are also included. The trolley itself features double-walled, fully welded construction with edge protection and internal damping. The drawers have a load capacity of 40kg and an automatic self-closing function. 

For more information, visit

PROVIDES DIAGNOSTIC INSIGHTS AND HARDWARE CAPABILITIES

BlueDriver MAX from is designed to serve the commercial diagnostic needs of dealerships, fleets, and inspection businesses conducting high-volume scans and calibrations. This tool provides enhanced diagnostic insights and offers expanded hardware capabilities. BlueDriver MAX is optimized for cost reduction and revenue generating opportunities, according to the company. It offers administrative controls for oversight into work being conducted in the field and provides opportunities to generate custom reporting. 

For more information, visit VehicleServicePros.com/55329583

WALKAWAY INFLATION SYSTEM RELEASES INFLATION CHUCK

The Hunter Engineering Road Force WalkAway Wheel Balancer is capable of reducing door-to-door four-tire changeover times by up to 45 percent. The key component for the timesaving is the WalkAway inflation system, which automatically releases the inflation chuck when inflation is compelete. This allows the machine to perform the balance spin, greatly reducing the time spent inflating assemblies on the tire changer. Additional features include a new two-piece hood that enables the balancer to sit 4.5” closer to the wall, a new hood angle sensor to provide a smooth opening, and updated software. 

For more information, visit VehicleServicePros.com/55329797

FITS 6MM AND 7.5MM STEMS

The Lisle Corporation 11-pc Injector Seal Installer Kit, No. 34850, is used for replacing Teflon seals on most Hitachi, Bosch, Continental, and Delphi fuel injectors found on many Ford, GM, and Subaru engines. It also works on many Ford ECO injectors with direct injectors. The pilot cone is placed onto the end of the injector, and the seal is started over the cone. The installer is used to push the seal over the remainder of the cone and into the groove on the injector tip. The sizer is then placed over the seal to compress it back to the correct OD to allow installation into the cylinder head. Applications include: 2010 and later GM engines including 1.4L, 1.5L, 2.0L, 2.4L, 2.5L, 3.0L, 3.6L, 4.3L,5.3L, and 6.2L; 2010-2017 GM 2.0L, 2.5L, 3.6L, 5.3L, and 6.2L engines; 2014-2019 Subaru 2.0L and 2.4L turbo engines; Ford injectors 2011 and newer. Fits 6 and 7.5mm stems. 

For more information, visit VehicleServicePros.com/55329569

SUPPORTS BOTH 6V AND 12V SYSTEMS

The RUGGED BY SCHUMACHER Battery Charger and Maintainer Line, Nos. SC1677, SC1678, SC1681, SC1682, and SC1684, from Schumacher Electric Corporation is designed to support both 6V and 12V systems, offering 1A, 2A, 3A, 5A, and 10A charge and maintain rates. Each charger features a low-profile clamp design and patent-pending clamp assembly with Schumacher Flex Eyelet Technology. These clamps are designed to easily convert into ring leads by removing a single screw, offering a low-profile solution for hard-to-reach terminals. Key features include an override mode, advanced multi-stage charging, automatic maintenance mode, and reverse hook-up protection. Each product includes a repair mode for reviving batteries and a service mode for maintaining stable voltage during maintenance. 

For more information, visit VehicleServicePros.com/55324590

SUPPORTS UP TO 220 LBS

The Killer Tools Heavy Duty Tire Lift , No. ART47, is engineered for safe and efficient tire handling, enabling technicians to remove and install tires with ease. Its heavy duty, powder-coated steel frame supports tires up to 220 lbs, and the wide stance with locking casters keeps the unit secure. The offset column and built-in lug tray offer convenient access and lug storage. It features precise height adjustment up to 27” with an ACME thread and 1/2” impact drive for precise tire alignment. Adjustable rolling arms and a securing bar fit most tires up to 38”. 

For more information, visit VehicleServicePros.com/55329801

MADE OF HIGH-STRENGTH STEEL AND LIGHTWEIGHT ALUMINUM

The 3-Ton Combination Service Jack, No. CSESJ30HN, from Cornwell Tools, is constructed of both high-strength steel and lightweight aluminum to provide a 3-ton lifting capacity while weighing only 65 lbs. Dual-pump pistons quickly reach service height. The jack has an over 4” saddle diameter with 4” minimum saddle height, and an 18.5” maximum lift height with bypass valves to prevent over-extension. Premium seals, hydraulic fluid, and components for a long, dependable service life. Manufactured to comply with the ASME PASE-2019 Safety Standard. 

For more information, visit VehicleServicePros.com/55285696

SIZES RANGE FROM 1/16” TO 1/2”

The 29-pc Pyramid Point Drill Bit Set , No. 6629DSA, from Mac Tools is made from durable M35 Cobalt steel for drilling through materials including stainless steel, hardened alloy, grade 8 fasteners, and cast irons. The pyramid point design acts as a self-centering step drill for precision without walking on curved surfaces. The tri-flat shank design on 1/8” and above helps to eliminate slippage. Sizes range from 1/16” to 1/2” to accommodate a wide variety of light and heavy duty applications. 

For more information, visit

TEMPERED TO 54 TO 58 HRC

The 12-pc Punch and Chisel Set , No. 9R-400-012, from KNIPEX includes three 8” cold chisels, two center punches, two tapered punches, and five pin punches. The octagonal shape makes the punches easier to grip when striking, and also prevents the tool from rolling away when placed on a surface. The material core design prevents mushrooming of the striking head. Tools are tempered to a hardness of 54 to 58 HRC. Complies with DIN 7255 standard. The chisels feature a hand ground sharpened edge designed to cut and shear cold metal. The striking head is turned and chamfered. 

For more information, visit

Thin tips and smooth chrome finish help engage tight clips

Steel construction and different offsets for maximum leverage

Do YOU stock it?

The following products are among the most requested tools and equipment from recent issues of PD 's sister publication, PTEN. Perhaps you've already received requests about some of these items. Take a closer look at stocking them.

A LE Ds indicate charging stages

The CT5 TIME TO GO from CTEK features a series of LED lights that indicate different charging stages, and how long (in hours) the battery needs before it’s charged. The CT5 uses advanced technology giving the user three charging and maintenance programs — normal, AGM charging, and record. The charger is fully automatic, it can be connected directly to the battery indefinitely, if required, and it won’t over or undercharge.

For more information, visit VehicleServicePros.com/55292123

C Mi nimizes noise and vibration levels

The Evergrade RGX Pro 316 Cordless Sander with 3/16” Offset offers the power and performance of a pneumatic sander without the need for an airline, according to the company. The sander is balanced for fine user control without any risk of running off. The tool uses patented technology to provide low noise output and low vibration levels for operator comfort. It is lightweight, weighing only 2.65 lbs, and offers speeds of up to 10,000 rpm. The 3/16” offset is ideal for aggressive sanding.

For more information, visit VehicleServicePros.com/55276793

AB El iminates need for multiple OEM subscriptions

The Bosch HD Diagnostic Solution, No. 3824A, is designed to bring OE-level heavy duty coverage to the shop floor, with an all-in-one subscription that unlocks access to repair information and wiring diagrams for all makes and models — eliminating the need for multiple OEM subscriptions. This device offers a wide range of manufacturer, engine, and system coverage to optimize repairs involving transmissions, brake systems, exhaust treatment, and more. Enhanced bidirectional controls streamline injector coding, forced DPR regen, VGT relearning, special tests, component actuations, and more. The first-year software subscription is free, plus a 30-day Troubleshooting and Repair subscription trial.

For more information, visit VehicleServicePros.com/55291175

D Ta blet weighs less than 1 lb

The Autel MD600CV Heavy Duty Diagnostic Tablet services a wide range of Class 3 to 9 light, medium, and heavy duty vehicles. It offers 38 services, maintenance, and reset tasks, including DPF regen, VGT programming, oil light reset, airbag reset, idle shutoff, brake bleed, injector coding, trailer ABS diagnostics, and more. The MD600CV features an 8-megapixel camera, 64GB of software and data storage capacity, and the Autel MaxiVCI V200, which supports J1708, J1939, J1587, CDL, and PLC protocols. The MD600CV also offers Expert mode, which provides direct access to OE-specific system components. The tool weighs just under 1 lb.

For more information, visit VehicleServicePros.com/55276744

E Fe atures access to Direct-Hit database

The XTool Prodigy is the company’s new 13” flagship professional bidirectional scan tool featuring extensive vehicle coverage of European, Asian, and domestic vehicles and conforming to the latest new age network protocols, such as CANFD, DoIP, and more. Diagnostics are aided by the direct integration of the Identifix Direct Hit database, which is included for free for one year. The XTool Compass is a smaller 9” version.

For more information, visit VehicleServicePros.com/55289221

F Cr afted with high-performance D2 steel

The Provoke Aluminum Folding Tactical Knife Morphing Karambit, No. CRK4040, from Columbia River Knife & Tool (CRKT), blends ancient design with cutting-edge innovation. Featuring Kinematic technology, it deploys instantly with a simple push of the thumb, ensuring rapid response when needed. Crafted with high-performance D2 blade steel, it offers edge retention for increased cutting power. The aluminum handle provides strength while keeping the knife lightweight for easy handling. Designed for secure carry, its flush-mounted clip ensures discreet and reliable storage. According to the company, the Provoke is the perfect fusion of tradition and futuristic functionality.

I Bu ilt-in power strip with four outlets

The 44” RS Pro 9-Drawer Flip Top Power Service Cart w/ Workstation, No. HOMBL06044090, from Homak Manufacturing, is a heavy duty tool storage unit designed for maximum efficiency, security, and durability. The power tool drawer includes a built-in power strip with four outlets and two USB ports, keeping tools organized and charged. A lockable top till with gas struts offers additional storage and charging for devices like laptops and phones. Built for strength, it features 520-lb capacity casters, a stainless steel worksurface, and a high-security locking system. Nine spacious drawers with 100-lb ball-bearing slides ensure smooth operation, while a UV-protected powder coat finish enhances durability. Backed by a 5-year warranty for peace of mind.

For more information, visit VehicleServicePros.com/55279302

For more information, visit VehicleServicePros.com/55287276

G Re volutionary technology enables 10x faster vehicle scans

Designed and engineered with cutting-edge technology, the X-431 Throttle V from Launch Tech USA delivers a combination of automotive intelligence, quick navigation, and ergonomic handling for optimal efficiency. As the most powerful automotive scan tool in the X-431 family, the X-431 Throttle V provides fast performance for optimal efficiency during diagnostics and vehicle repair. With access to X-431 FIX and CODE ASSIST carline repair information, the diagnostic repair process can effectively and accurately be accelerated with confidence.

For more information, visit VehicleServicePros.com/55019102

H Ma de of oil-hardened vanadium steel

The KNIPEX 8” Long Nose 40-Degree Angled Pliers with Cutter, No. 26 22 200, feature distortion-tolerant, flexible precision tips that are stable even when twisted. The half-round pointed jaws have 61 HRC hardened cutting edges for soft, medium-hard, and hard wire, and the tool is made of oil-hardened vanadium steel. The slim long nose is ideal for working in confined areas, and the pliers feature KNIPEXTEND comfort handles.

For more information, visit VehicleServicePros.com/55289330

J Ru ns bidirectional tests

The i50HD Heavy Duty Diagnostic and Diesel Engine Scanner from Foxwell is compatible with Android 9.0 operating systems for global markets and features wireless connection and one-touch updates. It offers a comprehensive and affordable diagnostic solution for pickups, trucks, and buses like Caterpillar, Paccar, International, Detroit, Hino, Ford, Chrysler, and more. i50HD not only performs general diagnostics like reading code/ erasing code, live data, active test, and ECU information, but also DP regeneration, injector cutoff, and speed limit settings. The i50HD can run bidirectional tests and automatically read VINs.

For more information, visit VehicleServicePros.com/55041057

We saw a number of products introduced at the AAPEX and SEMA shows again this year. Here are some new tools and equipment selected by our editorial staff that piqued our interest.

Midtronics Prevents unintended EV movement

The Midtronics Electric Vehicle Immobilizer, No. xIM-100, can be used in situations where an electric vehicle may appear disabled but is still active. The xIM-100 provides clear, authoritative vehicle-status indication, and where supported, immobilization of BEVs and PHEVs through the universal charge-port interface. The tool helps to prevent unintended EV movement and offers instant visual confirmation of a secure connection — green for immobilized and red for caution. Users will have no direct contact with the highvoltage system, and its universal fit means it works in any charge port. The tool also maintains power for essential vehicle functions such as the windows, seats, and lights.

Editor’s Note: Shop safety is crucial, especially for shops working on electric vehicles. Utilizing this immobilizertool,technicianscanconfidently ensure that an EV has been disabled before they start any repairs.

For more information, visit VehicleServicePros.com/55330262

2025 EDITOR'S PICKS

Ansell

ANSI A9/ISO F-rated

The Ansell HyFlex, No. 11-594, is an ANSI A9/ ISO F-rated glove. The glove features an AEROFIT Coating, which is up to 30 percent thinner than the standard Ansell glove with the same level of protection, for improved tactility and control. It also has an 18-gauge liner providing users comfort in precision handling. According to the company, the gloves are certified skin-friendly and touchscreen compatible to reduce glove removal during work. Editor’sNote:Cuts,chemicalburns,andotherinjuriesawaitatechnician’shands every time they step into the shop. By wearing the proper protective gear, such as these ANSI A9/ISO F-rated gloves, they can prevent these accidents. For more information, visit VehicleServicePros.com/55330268

GripEdge

43 percent shorter than standard hex bit sockets

The GripEdge 6-pc RPT 3/8” Drive Low-Profile SAE Hex Dual Action Driver Set, No. DDHBS6S, is just 1-1/16” long and up to 43 percent shorter than standard bit sockets. Its patented RPT technology delivers up to 50 percent more grip on good fasteners and 400 percent more on damaged ones, according to the company. This set is constructed from single-piece S2 steel for maximum strength. The set includes a 2nd-generation aluminum storage rail.

Editor's Note: A compact, high grip solution like the GripEdge RPT LowProfile Driver Set helps reduce the risk of slipped or rounded fasteners, even in tightspaces.

For more information, visit VehicleServicePros.com/55328574

OTC

Safely remove oil pan drain plugs

The OTC Drain Plug Pro Tool Kit, No. 5961, features an interchangeable design. The kit includes attachments for standard drain plugs, low-profile drain plugs, internal hex drain plugs (17mm), and 1/4” hex bits. It can be used with any 1/4” square drive socket, and helps users safely remove oil pan drain plugs by avoiding contact with hot oil and preventing them from dropping drain plugs and other fasteners. The flexible shank with 1/4” square drive helps remove or thread smaller fasteners even in hard-to-reach places. Contained on a handy socket rail for hanging or tool drawer storage.

Editor’s Note: Utilizing OTC’s Drain Plug Pro Tool Kit technicians can save time and money by avoiding dropping or losing drain plugs. For more information, visit VehicleServicePros.com/55330266

asTech

Sends automatic calibration alerts

An enhancement to asTech’s adasThink, Connected Calibrations, is integrated into the repair order submission process. Connected Calibrations automatically flags required calibrations in a real-time dashboard so estimators at collision repair facilities can track them from initial bid to completion. Built-in notifications alert shops when a calibration is not ordered. This ensures that calibrations are not missed during the repair process and enables shops to capture more revenue opportunities.

Editor's Note:ADAS, and the repair work that comes with it, is still pretty new to many technicians, and having technology like Connected Calibrations can help prevent more inexperienced technicians from missing crucial calibrations. For more information, visit VehicleServicePros.com/55330259

SP Tools USA

Bolt-busting torque of 1,600 ft-lbs

The SP Tools USA 18V 1/2” SX Drive High-Torque Impact Wrench Kit, No. SP83130US, is designed with a highpower brushless motor to ensure efficiency and longevity, a variable speed switch with a brake for precise control during any application, and a nextgen battery cell with INR chemistry for high safety, low resistance, and improved energy capacity. It features a bolt-busting torque of 1,600 ft-lbs and a working torque of 900 ft-lbs. The RPM ranges from 0 to 1,400, and the BPM ranges from 0 to 1,950. Without the battery, the tool weighs 7 lbs. Battery charging takes 1 hour with an auto cut-off. The kit comes with the 18V 1/2” Drive Impact Wrench, two 18V 6Ah Li-ion battery packs, and an 18V battery charger.

Editor's Note: SP Tools' 18V HighTorque Impact Wrench gives technicians the confidence to tackle demandingjobswithitsstrongperformanceandcontrolledpowerdelivery.

For more information, visit VehicleServicePros.com/55330352

Autel Uses Nitrogen for pressure leak test

The Autel MaxiHVAC AC909 is a 4-port manifold system designed to bring skill, understanding, and precision to HVAC diagnostics. The system provides step-by-step guided instructions for equipment hookup and the entire repair workflow. It also features a vehicle-specific overview of A/C specifications and locations, including compressor and refrigerant types. The tool introduces the use of Nitrogen for a pressure leak test, “system tightness test,” and purge procedures for faster evacuation. According to the company, this is the first A/C manifold gauge tool that decouples from the A/C lines while still monitoring low and high pressures.

NextLED

5 color temperatures with memory function

The NextLED Rechargeable Color Matching Light, No. NT-6692M, is a CRI 96+ rated light with five color temperatures (2,700K, 3,500K, 4,500K, 5,500K, and 6,500K) for critical color matching and identi-

Editor’s Note: With its step-by-step workflow, vehicle-specific data, and innovative ability to monitor pressures even after disconnecting from the lines, the AC909 supports more accurate,confidentrepairsinarapidly changing service landscape.

For more information, visit VehicleServicePros.com/55330343

Editor’s Note: Tools like the NEXTLED Color Matching Light help reduce guesswork by offering precisecolortemps,adiffusertocut glare,andflexiblemounting,giving technicians clearer visibility.

For more information, visit VehicleServicePros.com/55330328

PRODUCT IN FOCUS

MAYHEW TOOLS

Dominator Pro 34” Heavy Duty Pry Bar

Built from hardened and tempered alloy steel with a full-tang handle for durability.

APPLICATION

The Dominator Pro 34” Heavy Duty Pry Bar, No. 14126GN, from Mayhew Tools, is made for prying, lifting, and separating tasks where extra strength is needed in tight quarters. A few common applications include:

• Separating suspension components in wheel wells

• Aligning drive components in wheel wells

• Separating drivetrain components

• Lifting drivetrain components into position

ORIGIN

Mayhew already produces what they consider to be the toughest pry bar on the market — the Big Stick, which is 54” long and made from tough 7/8” square steel stock. The length on that bar can make tight-quarter tasks that need extra muscle difficult, like working in wheel wells and underneath cars. This bar was designed to provide a heavy duty pry bar option in a shorter length while still maintaining its strength.

STORAGE AND DISPLAY

The item is shipped as a unit of one in a box. Mayhew suggests hanging the bar up in your truck.

SELLING POINTS

• Made from heavy duty steel, which is ideal for any prying or lifting tasks. They are designed to be struck without damaging the handle, which also serves as a shock absorber, reducing hand fatigue. The patented two-composite handle is ergonomically designed to provide superior comfort and grip.

• The bar is made from 7/8” square steel stock and features an extra-large handle, allowing it to shine on the toughest jobs where you might need to use both hands (and some extra elbow grease).

MANUFACTURING SPECS

The tool is manufactured in Turners Falls, Massachusetts. The bar is made of 7/8” chrome vanadium steel using proprietary in-house treatment techniques, and the handle, also produced in Massachusetts, is a patented two-composite handle made of high-impact glass-filled polypropylene with an impact-resistant high durometer TPE overmold. The product weighs about 7.5 lbs. The bar is tested and proven to exceed ASME standards, including torture testing with a 15-lb sledgehammer and bend testing with 250 ft-lbs of torque. The handle is tested to withstand over 1,000 lbs of pull-off force.

FEATURES AND BENEFITS

This bar is part of an expansion of Mayhew’s Dominator Pro Pry Bar color line. Mayhew is nicknaming this bar the “Big Stick Junior” as it is modeled after their 54” heavy duty pry bar, but in a shorter length. It is meant for tough jobs where the bigger bar might be too large to fit the application.

XTOOL HDGURU

Performs Cummins HD (Class 4-8) maintenance functions, including special functions, feature activations, and more.

APPLICATION

The HDGURU from XTool performs over 60 bidirectional tests, 35+ Cummins dedicated functions, and advanced feature and parameter programming for Cummins Class 4-8 HD Trucks.

FEATURES AND BENEFITS

In the Class 4-8 HD sector, Cummins engine applications are close to 40 percent of the fleets of HD vehicles on the road today in the continental U.S. The HDGURU is a scan tool that supports Cummins engine diagnostics with a multitude of functionality. This product’s price point sits 50 percent lower than equivalent HD scan tool solutions on the market.

SELLING POINTS

• HD scan tool for Cummins engine applications, which constitute 40 percent of the Class 4-8 segment

• 60 bidirectional tests

• 35+ Cummins engine applications dedicated functions

• Attainable price point (under $1,000 MSRP)

• Fleet focused - No equivalent HD scan tool product on the market, according to XTool

ORIGIN

There was a lack of options for HD scan tools in the market, and the scan tools that are available are at a much higher price point. This was the reason to release the HDGURU. Furthermore, Cummins engines account for 40 percent of the fleet HD market.

MANUFACTURING SPECS

Scan tool tablet manufactured by XTool in Shenzhen, China.

STORAGE AND DISPLAY

This product is fairly lightweight and weighs less than 10 lbs. It ships in a box.

SUGGESTED RETAIL PRICE

$550

Visit XTool’s website to learn more about the HDGURU: xtooltech. us/collections/car-diagnostics/ products/hdguru

PRODUCT IN FOCUS

FJC Heater for Electric Blower

Converts compatible air blowers into a space heater for fast, supplemental heat in garages and work areas.

APPLICATION

Converts your compatible air blower into a space heater for fast, effective supplemental heat in garages and work areas.

FEATURES AND BENEFITS

• Warming work areas: Adds quick supplemental heat to garages, workshops, or bays during cold weather so technicians can work comfortably.

• Seasonal shop comfort: Helps maintain a productive environment in winter months without heating an entire building.

• Drying and curing: Speeds up drying of vehicle interiors, painted surfaces, or other components when combined with airflow.

• Targeted heating: Provides focused heat for specific work areas, such as under a vehicle or inside a compartment, without wasting energy heating the whole space.

• Improving technician efficiency: Keeps work environments warm, reducing downtime caused by discomfort or coldsensitive tools and materials.

STORAGE AND DISPLAY

One per box. To store the Heater for Electric Blowers efficiently on a truck, you’d want to stack the boxes carefully, keeping heavier ones on the bottom and limiting stacks to a safe height to avoid crushing. Position them near the door if they’re high-turnover items and consider using shelving or racks to keep them organized and easy to access. If you have many units, palletizing with shrink wrap can make loading and unloading easier, while straps or cargo nets help prevent shifting during transport. Clear labeling will also make finding and handling them much smoother.

SELLING POINTS

• Seasonal demand and versatility: Ideal for cold-weather months, making it a timely upsell for technicians who need warmth in their workspace.

• Adds value to existing products: Converts an air blower into a heater, giving customers more functionality without purchasing a separate unit.

• Easy to use and install: Simple plugand-play design makes it an easy sell to technicians who want effective solutions without complicated setup.

• Compact and portable: A convenient, space-saving option for shops and garages with limited room for larger heaters.

• Consistent profit opportunity: A practical add-on accessory that appeals to a wide range of customers, ensuring steady sales.

ORIGIN

The idea for the FJC Heater for Electric Blower, No. 62300, came from recognizing a simple but impactful challenge technicians face: working in cold environments. In garages, workshops, and bays — especially during winter months — low temperatures can slow productivity, make work uncomfortable, and even affect the performance of tools and materials. While heating an entire space is costly and inefficient, technicians often need targeted warmth where they’re working most. This product was developed to solve that problem by converting a compatible air blower into a portable space heater. With a simple plug-and-play design, it delivers fast, effective supplemental heat directly where it’s needed, making workspaces warmer, more comfortable, and more productive without unnecessary energy waste.

MANUFACTURING SPECS

• Country of origin: Made in China

• Weight: 2.5 lbs

• BTU rating: 5,000 BTU

• Power rating (voltage, current, frequency): 120V, 11A, 60 Hz

• Wattage rating: 1,320W

• Number of phases: 1

• Control type: Switch

• Heat settings: 1 (thermostat non-adjustable)

• Operating temperature: 104°F (40°C)

• Indoor/outdoor use: Indoor only

• Safety features: Overheat shut-off, Tip-over shut-off

• Mounting type: Clip-on

• Dimensions (L x W x H): 8.66” x 4.53” x 3.15”

• Housing material: Steel

• Color/finish: Black painted

• Power cord: 14AWG SJT, grounded plug

STREAMLIGHT

Wedge SL

Ideal for tight areas where larger flashlights won’t fit or can’t reach.

APPLICATION

The Streamlight Wedge SL is designed for under-hood inspections, interior electrical work, engine bay diagnostics, brake and suspension checks, and undercarriage reviews. Ideal for tight areas where larger flashlights won’t fit and work lights can’t reach.

SELLING POINTS

FEATURES AND BENEFITS

The Wedge SL is built for auto techs who demand performance and portability:

• Ultra-thin profile: Slips effortlessly into your pocket, bag, or toolkit.

MANUFACTURING SPECS

• The Wedge SL is engineered for automotive technicians who need a powerful, ultra-thin inspection light that delivers 50 lm on Low, 100 lm on High, and up to 500 lm on THRO mode, making it a versatile tool for any lighting needs in the shop.

• A sleek, ultra-thin inspection light, the Wedge SL fits easily and securely in your pocket with its stainless-steel, injectionmolded pocket clip.

• A multi-function, tail-mounted tactical switch offers fast, one-handed operation, ideal for tight engine compartments or under-dash work.

• Its USB-C rechargeability, battery status indicator, and deep-carry clip make it perfect for everyday carry on the job.

• With the TEN-TAP programmable switch, you can customize your lighting experience by selecting the output modes to suit your needs.

SUGGESTED RETAIL PRICE

$110

FOR MORE I NFORMATION

Contact Streamlight customer service at 800-523-7488 or email cs@streamlight.com.

• Bright, handsfree illumination: Delivers 100 lm (High), 50 lm (Low), and up to 500 lm (THRO Mode) for focused tasks and wide-area lighting.

• TEN-TAP programmable switch: Lets users select High (factory default) or Low intensity for constant on.

• Rechargeable and efficient: Charges in 4 hours via USB-C with up to 3.5 hours runtime on Low. A four-level LED indicator lets you monitor battery life.

• Multiple finishes: Available in Black, Coyote, and Silver, so techs can easily identify their light on a busy shop floor.

• Durable: Flat, anti-roll design made of MIL-spec anodized aluminum, IPX4-rated for water resistance, and impact-tested to 1 meter.

• Ready for any task: Great for diagnostics, inspection, or any tight-space repairs where reliable lighting is key.

ORIGIN

Automotive professionals asked for a rugged, pocket-sized inspection light that didn’t compromise on brightness or functionality. The Wedge SL was built to meet those needs. It is compact enough to clip into a pocket, but powerful enough to illuminate automotive systems with ease.

• Materials: Type II MIL-spec anodized aluminum body with unbreakable acrylic lens

• Lighting output: 100 lumens (High), 50 lumens (Low), 500 lumens (THRO Mode)

• Run time: Up to 3.5 hours (Low)

• Charging: USB-C rechargeable lithium polymer battery (4 hours to full charge)

• Size: 5.65” L x 0.55” W x 0.28” D without clip/0.41” thick with clip

• Weight: 1.14 oz

• Durability: IPX4 water-resistant; 1-meter impact-tested

STORAGE AND DISPLAY

The Wedge SL is shipped in Streamlightbranded packaging with clear product visibility. It has one unit per package. Its compact design makes it ideal for tool truck countertop displays or clip racks near diagnostic gear. A demo light secured to a dashboard display is highly effective.

To watch a video demonstration of this product, visit: VehicleServicePros.com/55329736

Photos courtesy of Robert Robinson.

Robert Robinson, Mac Tools distributor in Boerne, Texas, credits consistency and clear communication for his success in selling capital equipment.

Making the NEXT BIG SALE

From EV readiness to smarter diagnostics, distributors are redefining what it means to sell capital equipment.

By Nadine Battah, Editor-in-Chief

For tool distributors, few things are more satisfying than closing a big-ticket sale such as a vehicle lift, tire changer, or diagnostic system. These purchases take more than a polished pitch. They depend on timing, trust, and a real understanding of what shop owners need.

Capital equipment has become both a necessity and a challenge for many repair businesses. Shops are keeping pace with ADAS, hybrids, and EVs while facing rising costs and thinner margins. Every investment must earn its keep through efficiency, reliability, and a clear return.

The right piece of equipment can change how a shop operates. A new lift can add bays and capacity. A diagnostic system can bring outsourced work back in-house. A balancer or aligner can speed up workflow and free technicians to take on more repairs. These are not impulse buys but long-term decisions that affect the bottom line.

Distributors are often the link between that technology and the technicians who depend on it. Their role goes far beyond selling. They help shop owners identify what will keep their business running smoothly and growing. Manufacturers support that process through training and information that help distributors present the full picture of value.

To learn how those efforts come together, we spoke with Robert Robinson, a Mac Tools distributor based in Boerne, Texas; Kevin Keefe, director of marketing for Coats; Denis White, TEXA EDU manager; and Jeff Kritzer, president and CEO of BendPak. Each offers a perspective on how relationships, education, and return-on-investment conversations drive capital equipment sales.

COVER STORY

A DISTRIBUTOR’S PERSPECTIVE

For Robert Robinson, selling major equipment starts with curiosity.

“The general approach, honestly, is don’t be afraid to ask,” Robinson says. “I look for things in a shop that could be running better and make suggestions. It’s about planting the seed. You might not get a yes today, but it grows into a sale later.”

Robinson has spent more than ten years as a mobile tool dealer and two decades as an automotive technician. His customers include independent repair shops, dealerships, and fleet operations throughout the Texas Hill Country near San Antonio. Over the years, he has learned that price is rarely the real hurdle.

“If it’s just an expenditure, then it costs money,” he says. “But if it’s an investment, it’s something they can make money with.”

He often starts by identifying where a shop might be losing revenue. If a technician is sending out ADAS calibrations or diagnostic jobs several times a week, he breaks down what that costs over a year and compares it to the price of owning the equipment.

“When you show them the math, it clicks,” Robinson says. “You’re not pushing them. You’re showing them where it makes sense.”

That practical approach has helped him sell several high-end diagnostic systems and lifts in recent months. But for Robinson, the sale is only the start of the relationship.

“It’s not just getting the sale,” he says. “It’s following up afterward. If something goes wrong down the road, they know they can call me.”

He makes it a point to stay in touch long after delivery, checking that customers are comfortable with the new setup or know where to find support. That extra step, he said, often leads to the next opportunity.

“You have to talk to the managers and owners,” he says. “Help them stay ahead by showing what’s new and how it fits their shop.”

He added that success often builds on itself. A lift sale can lead to a diagnostic tool upgrade, and a diagnostic sale can open the door to an alignment system conversation. “It’s all about helping them grow,” he said. “When their business expands, so does mine.”

ROI OVER SPECS

Once a distributor starts the conversation, manufacturers like Coats

provide the information and resources that help close the deal. Coats’ Keefe says most customers already know a great deal about the products they’re considering.

“By the time a buyer engages a distributor, they’re often 70 to 75 percent through their research,” Keefe says. “They already know what they want. Our job, and the distributors, is to prove the value, not just the features.”

For Coats, that means shifting the discussion from product specs to measurable results. A modern tire

Distributor Robert Robinson walks a customer through a diagnostic tool on his Mac Tools truck, focusing on how each product can support workflow and efficiency.

changer or wheel balancer shortens cycle times, reduces comebacks, and improves technician ergonomics. Each of those outcomes affects profitability.

“A tire changer may not ring the register directly, but it keeps cars moving through the shop,” Keefe says. “Downtime hurts productivity, and that’s what affects profitability.”

Coats helps distributors demonstrate those benefits through digital training and livestream product demos. Visual examples of cycle times and technician workflow make it easier to show how equipment contributes to revenue.

Keefe says many shop owners have also begun planning replacements on a set schedule, often every five to eight years, instead of waiting until equipment fails. That shift creates steady

opportunities for distributors who stay in touch.

“It creates an ongoing partnership,” he says. “We want shops to see their distributor as part of their success plan, not just someone who sells them a machine.”

The partnership model continues to grow as shops balance long-term investments with rapid changes in technology. The distributors who can talk through the numbers and help owners make informed choices tend to earn repeat business.

TRAINING BUILDS CONFIDENCE

When it comes to diagnostic and ADAS systems, knowledge carries just as much weight as the equipment itself. White from TEXA says that while most

shops understand they need advanced technology, many are still learning how to use it to its full potential.

“ADAS and A/C equipment are not optional anymore,” White says. “They are driven by the technology inside the vehicle. Shops that ignore that are setting themselves up to fall behind.”

White explains that the pace of vehicle innovation has changed how technicians approach diagnostics. Constant updates, changing communication protocols, and complex calibration procedures make ongoing education essential.

TEXA addresses that need through its TEXA EDU program, which offers structured training for distributors and technicians on setup, operation, troubleshooting, and software management.

WORKLIGHTS

INSPECT, IDENTIFY AND REPAIR.

Get the ultimate in brightness and versatility with a broad selection of lights for delivering precise lighting or illuminating large areas. Fewer trip hazards and unlimited portability mean you can work harder for longer. All backed by 50 years of Streamlight’s commitment to the industry.

“You can sell the best diagnostic tool in the world, but if the shop doesn’t know how to use it, they won’t get the value,” White says.

Training also helps distributors feel more confident explaining the technology. When they understand how the systems work, they can better connect features to real-world performance.

White adds that upgrade cycles for diagnostic tools are getting shorter, often around two years. Regular communication keeps customers prepared for updates rather than surprised by them.

“The relationship doesn’t end when the tool is sold,” he says. “It’s about helping shops stay current and confident.”

For White, education is not just support; it’s part of the sales process. “When a technician understands the tool,” he says, “they start to see it as essential, not optional.”

DURABILITY AND ADAPTABILITY

Large-scale shop equipment brings a different kind of decision. Bendpak’s Kritzer says those purchases require planning and foresight.

“Lifts and heavy shop equipment are not impulse buys,” Kritzer says. “They are infrastructure. Shops want confidence that what they buy today will serve them for decades.”

BendPak has seen growing demand for high-capacity and EV-ready lifts as shop owners prepare for a broader range of vehicles. Safety and flexibility remain top priorities.

“A lift might be the biggest purchase a shop ever makes,” he says. “So, we focus on building long-term value into every design.”

To help distributors explain that

value, BendPak provides a range of digital tools. The company’s Fusion dealer portal includes ROI calculators, sales materials, and technical data so that distributors can tailor presentations to each shop’s needs.

“It’s not about handing someone a brochure,” Kritzer says. “It’s about showing them how this investment fits into their business model.”

He noted that even as technology changes, some principles never do. Proper use and maintenance remain critical to safety and longevity. Helping shops understand those details builds confidence in both the product and the distributor who sold it.

“When you tie safety and efficiency together, it clicks for people,” he says. “They see it as part of their success, not just another cost.”

Robinson, left, connects with a long-time customer during a stop on his route. Building trust and maintaining relationships remain key to selling high-ticket tools and equipment.

COMMON GROUND ACROSS THE INDUSTRY

Although each company serves a different segment of the market, their perspectives align closely. Selling capital equipment depends on education, trust, and consistent communication.

Robinson’s route-based, relationship-driven sales style mirrors the training and support strategies used by Coats, TEXA, and BendPak. Whether through live demonstrations, online training, or follow-up calls, the goal remains the same: help shop owners make informed decisions that strengthen their business.

As each manufacturer emphasizes, the goal is not to push a product but to show shop owners how the right investment makes their business stronger and more capable.

Distributors who take that approach often find that large-equipment sales open the door to lasting partnerships rather than one-time transactions.

LOOKING AHEAD

Capital equipment sales aren’t slowing down; they’re shifting. As EVs, ADAS, and automation continue to change the shape of repair work, distributors are being asked to play a bigger role in how shops plan for those changes. The traditional one-time sale has evolved into a consultative process where education and follow-up are just as important as the initial purchase.

Manufacturers say the next few years will bring more connected tools, data-driven diagnostics, and equipment that communicates across systems. Shops will expect their distributors

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to understand how these technologies work together, not just how they operate individually. That means keeping up with software updates, knowing which machines integrate best, and explaining how each piece contributes to overall efficiency.

Training will also continue to grow in importance. Both distributors and technicians will need ongoing education to keep pace with new platforms and service procedures. Several manufacturers are already expanding digital learning options so distributors can access information anytime and share it directly with customers.

The distributors who lean into this approach will stay ahead. As Robinson says, “The key is to keep talking to your customers. Find what helps their business and show them why it matters.”

EACH YEAR, WE COMPILE

A LIST OF the most popular products we’ve featured in PTEN This year we featured over 500 products, from the smallest bits and nuts to the biggest lifts and toolboxes. Our goal in sharing this list is to help you stay informed on what your customers are most interested in, what they’re buying, and what can ultimately help your bottom line. These products were pulled based on the number of pageviews they received over the last year on our website Vehicle Service Pros. The next pages showcase the top 25 products of 2025. You can find the full top 100 list by visiting VehicleServicePros.com/2025-top-100-products.

–Elli Carder, Assistant Editor

Cuts hub removal time by up to 80 percent

ProMAXX Tool by Milton Air Hammer-Powered Tommy 475 Wheel Hub Puller, No. PMXTOM475PRO

For more information, visit VehicleServicePros.com/55308401

Drop forged jaws ensure durability

Dynamic Tools

Grip-on 10-pc Essential Locking Pliers Set, No. EK-SET10

For more information, visit VehicleServicePros.com/55294664

Available in 8 different color schemes

Matco Tools

75” x 25” Triple-Bay 2s Series Toolbox, No. 2325TB For more information, visit VehicleServicePros.com/55261998

Displays real-time current readings

Power Probe

PPFUSE Fuse Monitor

For more information, visit VehicleServicePros.com/55267311

2-hour run-time on high Streamlight

MegaStream USB For more information, visit VehicleServicePros.com/55262542

Battery tester for 12V and 24V systems

TOPDON

BT600

For more information, visit VehicleServicePros.com/55288054

Covers more than 7,400 static ADAS procedures

Hunter

Prints health report 3 seconds after scan

Matco Tools

Digital Battery Tester with Printer, No. MDMAX For more information, visit VehicleServicePros.com/55250605

3-Ton Off-Road Floor Jack For more information, visit VehicleServicePros.com/55288050

Features six barrel lock-secured drawers

SUNEX Tools

Tony Squindo “It’s Alive!!” Premium Full Drawer Service Cart, No. SUN8057XTL For more information, visit VehicleServicePros.com/55273286

Ready to jump in 70 seconds

Milwaukee Tool M18 HOTSHOT Jump Starter

Prevents over- and under-tightening CTA Tools

Torque Limit Ratchet Wrench Set, No. 8945 For more information, visit VehicleServicePros.com/55278769

Lifting pucks for car lifts and jacks BendPak AutoPucks

For more information, visit VehicleServicePros.com/55267641

For more information, visit VehicleServicePros.com/55298829 Features maximum charging rate of 120A Clore Automotive PRO-LOGIX 12/24V Flashing Power Supply and HD Battery Charger, No. PL6850 For more information, visit VehicleServicePros.com/55243998

Includes locking mechanism and keys

Matco Tools

Triple-Bay 2s Series Hutch, No. 2325HTC

For more information, visit VehicleServicePros.com/55262001

THE TRUCK STOP

The setup of your truck can have a serious impact on the success of your sales.

Customizing your mobile tool truck: Turning wheels into winning retail space

When customizing your truck, try to think about the needs of your route and display your tools accordingly.

By the LDV Team

For franchisees in the mobile tool sales world, your truck isn’t just transportation — it’s your storefront, showroom, and warehouse rolled into one. The way you set up your truck can make the difference between an average sales call and a memorable retail experience that drives loyalty and repeat business. While every truck generally starts with similar basic features: smart customization, layout, organization, and displays allow you to create a space that feels unique to your business and tailored to your customers’ needs.

THINK RETAIL, NOT JUST STORAGE

Too often, new franchisees view the truck primarily as a rolling

stockroom. Over the past 10 years or so, tool trucks have undergone a dramatic change, shifting from mobile warehouses to mobile retail environments. The most successful mobile operators have learned that the best sales opportunities lie in treating their trucks like retail shops. Customers should feel like they’re stepping into a store designed with them in mind, not just rummaging through shelves of product.

That means considering product placement, flow, and customer comfort. Ask yourself: where do customers’ eyes naturally go when they step in? Are the most profitable items displayed in a way that draws attention? Is there room for a customer to browse without feeling rushed or cramped? By

approaching your truck layout with a retail mindset, you’ll help customers stay longer and buy more.

ORGANIZE AROUND YOUR ROUTE’S NEEDS

No two routes are the same. The technicians, shops, and industries you service influence what your customers want most. A diesel-heavy territory may need prime real estate for larger sockets and torque tools, while an automotive repair route might respond better to specialty diagnostic equipment and hand tools.

Take time to analyze sales patterns and customer requests. Which categories dominate your sales? Which ones are impulse buys? Customizing your truck isn’t about showing everything you carry — it’s about designing what resonates with your audience. Use sales history and feedback to make layout decisions that maximize engagement with your most in-demand products and give you opportunities to feature new and promotional products.

DISPLAY WITH PURPOSE

Good retailing is about more than just putting tools on a shelf. Effective displays help customers visualize value and see tools in context. Integrating these customized displays into your truck gives customers the chance to easily and directly put the product in their hands and demo the tools. Some ideas to consider:

• Hand tools: Pegboard and slat wall make for easy organization and quick access. Group similar items together — pliers, wrenches, and screwdrivers — so customers can compare options quickly. Hand tool displays are a great way to show lots of these tools in a very compact area. Customized slatwall displays also provide great options for displaying your products.

Photos courtesy of LDV

• Power tools: Create a dedicated “power zone.” Use secure mounts or stands to allow hands-on interaction. Tools that can be touched or tested have a higher likelihood of being purchased. Group power tool accessories like batteries, chargers, and bits together to generate addon sales.

• Diagnostics and electronics: These higher-ticket items deserve special attention. Consider eye-level shelving with signage or integrated screens to highlight features. Power the products up so customers can play with them and see them work.

• Promotions and new arrivals: Install a small display area near the entryway or workstation where customers naturally look. Rotating promotions here keeps the space fresh and sparks conversation. Remember: you want to guide the customer’s journey, not overwhelm them with clutter. Displays should spark interest and make it easy to find solutions.

MAXIMIZE SPACE WITHOUT SACRIFICING COMFORT

Space is always at a premium, but there are many ways to stretch it:

• Vertical storage: Take advantage of walls and ceilings. Overhead racks for smaller boxed items or cases free up shelf space below. While certainly not a normal retail concept, many customers shopping on mobile tool stores have been trained to look at the ceiling for product. Take advantage of this unique aspect of your business and utilize that space accordingly.

• Hidden storage: Pull-out drawers or compartments under benches can house overflow stock while keeping the main area clean and focused. Floor drawers are a great spot to store extra product without sacrificing prime retail display space.

At the same time, don’t overcrowd. Customers need space to step in, look around, and engage in conversation. A cramped truck feels overwhelming; a well-planned truck feels inviting.

KEEP IT FRESH AND ENGAGING

Beyond product, your truck can reflect your personality and the culture of your route. Small touches — a branded mat, signage with your name, even music — help customers feel at ease. Think of it as creating a brand identity on wheels.

Some franchisees create themed areas (e.g., “weekly promos” or “tech’s pick of the week”) to spark conversation. Others use digital screens to run product videos or demonstrations. The goal is to make your truck memorable so customers look forward to stepping inside each week.

To further entice your customers, don’t let your truck setup become stagnant. Customer needs evolve, product offerings change, and what works one year might feel stale the next. Periodically step back and evaluate:

• Which displays are driving the most engagement?

• Is there stock taking up prime space without moving?

• Are customers asking for items you don’t have visible?

• Is there a particular area of the

truck that customers just don’t pay attention to?

A regular refresh, even if minor, keeps your truck dynamic and responsive. It also signals to customers that you’re proactive about meeting their needs. LDV’s VersaFlex interior was built with this in mind. Easily adjustable drawers, shelving, and merchandising displays afford the opportunity to refresh your truck quickly and easily, without spending excess time or money on costly refurbishment. This adjustable system lets you reconfigure as product lines shift or seasonal promotions arise, all within the structure of the original build.

FINAL THOUGHTS

Customizing your truck is more than an investment in shelving and displays — it’s an investment in the customer experience. By designing your truck as a retail environment, tailoring displays to your route’s unique demands, and continuously refining based on new products, feedback, and experience, you can turn your mobile workspace into a powerful sales engine.

Remember, the most successful franchisees don’t just sell tools; they create a shopping experience on wheels. With the right layout, organization, and personal touch, your truck becomes more than a store — it becomes a destination.

Get creative with your truck setup, and keep in mind comfortability as you put up your inventory.

A distributor’s worst nightmare

This distributor went through a potentially career-ending collision, but came out unscathed with the help of those close to him.

By Emily Markham, Editor

Earlier this year, Cornwell Quality Tools distributor Jay Hashagen was in what could have been a careerending accident. When another vehicle collided with his truck, though he walked away unscathed, his truck was totaled. For many distributors, this kind of loss is difficult to come back from. Without a truck, doing their job becomes almost or entirely impossible. Not to mention the potential damage a wreck could cause to their inventory.

INDUSTRY SUPPORT

Luckily, this was not the case for Hashagen.

“I called my district manager, [Jim Ledbetter], and said, ‘I was in a wreck. Truck’s totaled. I’m fine, but I need a truck,’” Hashagen says. “By the morning — we had a dealer in our district who had left the tool business — [Ledbetter] had called him, arranged me renting his truck for immediate needs, and contacted Tim [Herr of Herr Display Vans.]

“I got in a wreck on the 18th of June … [and] I ordered my truck the morning of the 19th.”

Between Ledbetter’s quick work finding a replacement truck and Herr having a chassis sitting in stock, seemingly waiting for this moment, Hashagen could not be more grateful to them both for the quick turnaround they helped make happen to get him back on the road.

DESIGNING THE NEW TRUCK

Over his 27 years in the mobile tool business, Hashagen has had 11 tool trucks, with the last five coming from Herr. His totaled truck was a “show truck” displayed at the Cornwell Tool Fair less than a year ago. When discussing what he wanted his latest truck to be, Hashagen told Herr he wanted the same thing as previously, with a couple of tweaks. Herr had the truck ready for him in about six weeks.

“My customers liked my old trucks so much that I didn’t want to do wholesale changes to it,” Hashagen says.

Instead, the distributor made small tweaks to make things more organized and visually appealing. For starters, he adjusted the amount of space he has for diagnostic equipment like scan tools, power probes, and relay testers

and made sure that it’s front and center for customers to see as they walk in the door. He notes that his customers are “always shopping that area” in the truck.

This truck also has wood-looking vinyl flooring, enough curtain and strobe lights on the outside to be seen from outer space (Herr says Hashagen will not get hit on his watch), multicolor LED strip lighting inside around the ceiling, TVs in the front and back, a no-touch liftgate, and dual power tool and beef jerky displays.

Hashagen also plans to add auto chains to the tires and solar panels.

LESS IS MORE

The distributor describes his truck as “hyper-organized.” He used his experience on the rental truck — a much smaller 18’ truck — to guide how he’s currently stocking his 2025 24’ Freightliner.

“In the past, when I switched from truck to truck, I just tried to take everything that was in the last truck and put it in the new truck,” Hashagen says. “I’ve been running this truck for over two months. There’s still inventory in my shop that was on the last truck that is not on this truck yet.”

Hashagen is taking a lighter approach to stocking this truck, only having about one of every product instead of multiples. He likes to take the “grouped” as opposed to the “scattered” organization style — keeping similar types of products together.

“It makes it easy for customers to browse,” Hashagen says, “and honestly, no matter how much they say they don’t like to ‘shop’ on the truck, they love it. It’s like Sephora for men.”

ENDING THE YEAR STRONG

Though he never thought he’d be buying a new tool truck again so soon, Hashagen is just glad it didn’t affect his business.

“By God’s grace and with a lot of good people around me, I went through what could’ve been a career-ending wreck,” he says, “and came out the other side just fine. My numbers didn’t dip. I’ll have the same year I had last year, which is amazing.”

Top Left- After the crash, Tim Herr was able to get Hashagen a showquality truck in just six weeks. Top Right- Hashagen knows that as long as there are people who work with their hands, there will always be a need for mobile tool distributors. Bottom Left- Hashagen tries to keep his tool truck "hyper-organized" because it makes his life easier and the customer's experience smoother. Bottom Right- Hashagen utilizes both a computer and a tablet to manage emails and look up items.

Jay Hashagen

Centralia, Washington

Top photos courtesy of Rebecca Parker Photography; bottom photos courtesy of Jay Hashagen

Selling starts with the tote

By Brian Fahlgren, Contributing

Editor

The humble tote tray might just be the secret weapon your route is missing.

The 52K tray was the metaphor used to describe the metal tote tray when I started in the mobile tool world. Fifty-two was the number of weeks in a year, and “K” was for $1,000. It was based on the fact that the average dealer would sell an additional $200 a day, which equates to $1,000 a week in additional sales. One thousand dollars a week multiplied by 52 weeks makes 52K

Those numbers were based on the average business, some 25-plus years ago. A quick web search of the value of today’s dollar compared to 1998 shows the 1998 dollar

is now worth just shy of $2.00. The dealer who carries tools into shops could realistically see a six-digit increase in annual sales based on today’s dollar value.

STARTING OUT IN THE MOBILE TOOL WORLD

When I first started on a tool truck, I was one of Mac Tools’ mobile distributors. At that the time, my district manager was also my boss. He told me that if he ever came to do a dealer ride along and customers asked me why I wasn’t carrying a tote tray, he’d fire me. I still consider him my mentor, and to this day, he denies telling me that! However, it was good motivation to get me to carry a tote tray.

DISCOVERING THE POWER OF THE TOTE

What I quickly learned was that toting tools actually worked. I nicknamed my tote tray, “the dog and pony show.” One of the first questions I was asked when I entered the shop was, “What’s in the D&P this week?” I’d usually set my tote on a bench or ask permission to set it on a toolbox. If customers wanted to look at the tools, they knew they could without the “What will it take to put you into a new impact gun today?” No one wants to feel pressured into buying tools.

I’d always leave the D&P in the shop while I went with customers back out to the truck. I found that a lot of customers were more comfortable looking at the tools in

the D&P on their own terms, without a tool dealer looking over their shoulder.

It wasn’t unusual to find customers looking at the tools when I walked back into the shop. A lot of times I’d hear, “Put those pliers on my bill,” or “I don’t need those sockets, but that reminded me to ask about a new ratchet.” I had a veteran tech tell me he appreciated seeing the D&P every week. He went on to explain that sometimes, between “waiters” or simply the immediate need to get on to the next car, he wasn’t always able to come out to the truck. He liked the fact that he was still able to see what was on sale, what was new, or even a great deal on a used tool. In all those years, I never had a single item come up “missing” when I returned back into the shop. The main issue I had was forgetting to retrieve the D&P before I drove off. Too many times, I’d need to go back to grab the D&P.

WHY SOME DEALERS AVOID TOTING TOOLS

So why are so many dealers reluctant to tote tools? I think the reluctance starts in the way it’s presented in training as much as simply having items with you. There used to be formulas for what to carry in your tote. I found it didn’t matter as to the mix of the tools as much as simply having items with you. I’d have days where I’d struggle with what to put in the tote next, as the items sold. I’d always use the current sales flyer as the basis of what I promoted. A combination of electronic, hardline, and power tools is a good start. The biggest issue was keeping the tote light enough so you don’t feel like you’re carrying a bowling ball around all day.

THE TOTE AS A SALES DRIVER

The tote focuses the conversation on tools. Yes, it’s nice to talk about the past weekend, sports, and such, but your job is to sell tools! The tote tray will also increase your customer count. I had UPS, FedEx drivers, car sales, and office staff on the books simply because they saw me walk past and wanted to know what was in the tote tray. If you’re a dealer who simply walks into a shop, making the rounds asking, “Is there anything I can do for you today,” expect to walk out without a sale. The old saying, “Bring nothing in, take nothing out,” is still just as relevant today.

BRIAN FAHLGREN started in the tool business in 1998. Falhgren has been an employee dealer, franchised dealer, and district manager for two different flags. In 2018, he returned to the driver’s seat of his own tool truck. Providing premium service and his continuous “close to perfect” attitude, he achieved his goal of being a Top 10 dealer for Cornwell Quality Tools. He and his wife of over 44 years recently retired, moving from Oregon to the endless summers of Beverly Hills, Florida.

Mac distributor Maria Lee demonstrating a scan tool to a customer.

Photo courtesy of Ed & Maria Lee

DRIVING SALES

Under Vehicle Equipment

Under Vehicle Equipment

Under vehicle equipment can range from something as large as vehicle alignment equipment to something as small as a stud and hub cleaner, but regardless of whether it’s a product you keep on the truck at all times or a capital equipment sale you make after speaking with the shop owner, each has its place in your customers’ tool line-up. We’ve gathered the latest under vehicle equipment for you to consider for your next inventory top-up.

BUILT-IN FLOW METER PREVENTS FALSE READINGS

The Lincoln PowerLuber Model 1884 is a dual-battery grease gun featuring a liquid crystal display that provides real-time battery level and grease flow readings. The Model 1884 has a rugged three-point base that provides stability without adding bulk, allowing access to tight spaces. It also includes a built-in LED light for enhanced visibility and a built-in flow meter that detects the loss of prime to prevent false readings. 

For more information, visit VehicleServicePros.com/55278190

MOBILE DESIGN ALLOWS FOR QUICK RELOCATION

DESIGNED FOR ONEPERSON OPERATION

DESIGNED FOR HIGHVOLUME TIRE AND REPAIR SHOPS

The ProBalance Diagnostic Wheel Balancer, No. E900, from Coats is designed to be a high performing direct drive wheel balancer with new diagnostics. It’s up to 10 times faster than non-direct drive balancers, and is backed by a 10-year warranty on the motor. The balancer features a touchscreen interface. It utilizes a diagnostic roller and ProMatch feature to measure radial runout and address wheel and tire shap and detect issues before weights are applied. Its maximum tire weight is 160 lbs and maximum diameter for tires is up to 44”. 

For more information, visit VehicleServicePros.com/55322048

The Universal Suspension Arm Lever from Pichler Tools is designed to push down the wishbone when removing the drive shaft, changing the axle boots, or before replacing the wheel bearings. The lever is made for one-person operation, allowing the suspension arm to carry out the required work. The tool locks the lower arm down and allows for controlled alignment for reassembly. 

For more information, visit VehicleServicePros.com/53096161

The ARI-Hetra WS-MobileAlign is a cutting-edge mobile alignment machine designed to simplify vehicles of all sizes from heavy duty trucks and buses, to motorcoaches and cars. Designed and engineered for flexibility and mobility, the WS-MobileAlign features advanced 3D imaging and HD cameras. Wheel-mounted targets help to ensure precise calculations and alignment results. Works on the ground or on various lift types, including four-post, scissor, and platform lifts, while retaining calibration during elevation. Users can operate the system remotely from any tablet for added conveinece. A secondary monitor enhances visibility when working at ground level.  For more information, visit VehicleServicePros.com/55296772

FEATURES SELF-CENTERING QUICK-CHUCK ADAPTER FOR FASTER SET-UP TIMES

The Ranger by BendPak RB30T Truck Wheel Balancer is designed for commercial truck fleets and high-volume tire shops. It features a max capacity of 330 lbs, tire diameters up to 49.25”, and widths up to 20”. It offers cycle times of 7 seconds for passenger car wheels and around 20 seconds for full truck assemblies, and it can seamlessly transition between wheel types with just a button press. It also features a self-centering quick-chuck adapter that dramatically reduces set-up times, a precision-machined 40mm hardened steel shaft, and an open-sided hood design for broader coverage of tire shapes and sizes. 

For more information, visit VehicleServicePros.com/55309682

ELIMINATES NEED FOR BEAMS AND CABINETS

The Launch Tech USA X-613 Portable 3D Wheel Aligner is a wireless 3D wheel aligner designed with a streamlined industrial structure. It eliminates the traditional beam and cabinet setup, utilizing two magnetic measurement units and four-wheel clamp targets. These components enable four-wheel alignment detection through wireless networking communication. The design prioritizes functionality and portability, allowing the X-613 to be deployed in various workshop settings. Its setup does not require installation, wiring, or calibration, making it suitable for both fixed workshop use and mobile service operations. 

For more information, visit VehicleServicePros.com/55277630

FEATURES DOT RECORDING

IDEAL FOR PREVENTING RUST BUILDUP

With the Tire Mechanic’s Resource 2” Auto Replacement Pad - 6PK , users can keep their wheel hub cleaning kits stocked and ready for use on any vehicle. These replacement pads are ideal for preventing rust buildup on hubs, rotors, and brake drums. They feature a durable nylon web that effectively scours away rust and built-up road grime without damaging steel rotors, hub assemblies, and brake components, unlike wire brushes or wheels, and without the hazards of chemical cleaners. Each pad has a hook and loop backing that securely attaches to the drill/low-speed buffer adapter while still allowing for easy removal and replacement when worn. 

For more information, visit VehicleServicePros.com/55287349

The TP58 TPMS Diagnostic Tool from TOPDON allows users to activate, read, diagnose, and service all major OEM and aftermarket sensor brands. Technicians can access sensor IDs, temperature, battery status, and more. Compatible with 100 percent of OEM sensor diagnostics and 90 percent OBD-II coverage. Additional features include: fast, intuitive touchscreen interface; WiFi connectivity for automatic updates, OBDII relearn and TPMS DTC reading; custom placard adjustments; ECU unlocking for Toyota and Tesla BLE support; 5 years of free software updates; DOT recording and tire tread depth measurement support; make, model, and year lookup via VIN barcode scan; and optional tire tread depth gauge. 

For more information, visit VehicleServicePros.com/55288706

AVAILABLE IN MANUAL AND PNEUMATIC VERSIONS

The Mityvac Gear Lube Dispensers, Nos. MV7455 and MV7454, incorporate a 10mm internal tube diameter to ensure smooth, rapid fluid transfer. The dispensers feature a 10L reservoir, easily replaceable tubing, and a durable design. The MVA577 reservoir and dispensing tube assembly are compatible with the company’s MV6400 or MV7100 lids. The dispensers are available in both manual (No. MV7455) and pneumatic (No. MV7454) versions. 

For more information, visit VehicleServicePros.com/55271088

FEATURES PNEUMATIC FRONTLOADING WHEEL LIFT

The Leverless Tire Changer, No. R1250, from Rotary Lift, is designed to improve shop efficiency and profitability. The changer features a pneumatic frontloading wheel lift for strain-free setup, dual-bead rollers for faster mounting and demounting, laser-guided tool positioning for accuracy, quick-locking center-clamping pedestal helps prevent accidental wheel damage, built-in memory functionality, and intuitive controls for easy operation. 

For more information, visit VehicleServicePros.com/55247880

OFFERS AN EXTENDED HEIGHT RANGE

The AFF 3.5-Ton High-Lift Floor Jack, No. 352HL, is a heavy duty high-lift floor jack made with durable all steel construction and offering extended height range for quick and efficient lifting of trucks, vans, and SUVs, says the company. The Lightning hydraulic lift system quickly raises the vehicle to the desired lift height and offers a high lift height of 24.21” and a low lift height of 3.35”. Additionally, the jack is equipped with a rubber saddle pad and foam handle bumper for added vehicle protection. The jack features a two-piece handle. 

For more information, visit VehicleServicePros.com/55277801

ACCEPTS STANDARD SHOP AIR UP TO 7 PSI

The 30-Gallon Metal Oil Drain, No. KTI74553HD, from K-Tool International, features a heavy duty collection funnel and a 15-3/4” diameter filter screen. The air-pressurized drain accepts standard shop air up to 7 PSI and uses two 7”x1-1/2” fixed axle wheels and two 4”x1-1/2” swivel casters for maneuverability. It comes with a 27-1/2” evacuation hose, a 1/4” NPT air coupler, and an oil level sight gauge. The drain’s working height can be adjusted between 47-1/4” and 70-1/2”. 

For more information, visit VehicleServicePros.com/55269392

TOOL WEIGHS LESS THAN 2.6 LBS

The Chicago Pneumatic CP8323 Cordless Tire Buffer features a compact design, weighing in at only 1.16 kg. It features two speed settings, 0-1200 rpm and 2500 rpm, for precise drilling and buffing. The CP8323 also includes LED lighting for boosted visibility, and the lack of emissions or an air hose makes it easy to use anywhere in the shop. 

For more information, visit VehicleServicePros.com/55300630

INCLUDES A FOOTOPERATED AIR HYDRAULIC PUMP

The Oni Tools Universal Leaf Spring Pin & Suspension Bushing Remover/Installer Kit, No. ONI363T, combines two essential components for optimal performance. The kit features an 18-ton hydraulic system for effortless removal and installation of leaf spring pins and suspension bushings. It includes a robust, foot-operated air hydraulic pump with a 10,000 PSI capacity and an 1,800 cc oil reservoir, ensuring powerful and efficient operation. Designed to service bushing assemblies without removing leaf spring hangers and spring assemblies from Volvo, Iveco, Paccar, Scania, Man, Mercedes, Renault, and Freightliner, this kit offers versatile compatibility with various pin and bushing sizes. Additionally, it comes with a limited lifetime warranty, ensuring long-term durability and reliability. 

For more information, visit

WORKS WITH AUTOMOTIVE, TRUCK, AND LIGHT AG TIRES

SWIVELS 360 DEGREES

The Milton Industries Heavy Duty Digital Tire Inflator and Air Pressure Gauge, No. S-568, features a 360-degree swivel digital display and accuracy of 0.1 PSI up to 255 PSI for fast, reliable readings every time. The included 20” hose and a lock-on chuck make one-handed inflation easy, even in tight spots. It’s built tough for daily use, saves time on every job, and helps keep users’ workflows moving without secondguessing pressure readings. 

For more information, visit VehicleServicePros.com/55298729

COMPATIBLE WITH OE, UNIVERSAL, AND ALTERNATIVE SENSORS

The Cojali Jaltest TPMS tool allows technicians to read, check, and program TPMS sensors with coverage of a wide variety of vehicles, including trucks, buses, trailers, and light commercial vehicles. Jaltest TPMS can perform key data readings, such as pressure, temperature, battery level, sensor ID number, program and clone universal sensors, and provide detailed information on compatible references and relearn processes in TPMS control units. It is compatible with a range of OE and universal sensors, including those from Alcar, BH Sens, Italmatic, Hamaton, Truck SM, and Autel. 

The Gaither Tool 14L Bead Bazooka, No. BB14L3, features a 3” barrel and the patented rapid air release valve. With its larger tank, the BB14L3 can handle all automotive, truck, and light agricultural tires and set the most stubborn of beads. It swiftly empties its volume with the pull of its trigger, and it’s lightweight and portable enough to easily use in the shop or on the road. 

For more information, visit VehicleServicePros.com/55272378

For more information, visit

DRIVING SALES

CLEANS WHEEL STUDS AND HUB MATING SURFACES

The ESCO HD Stud & Hub Cleaner, No. 50172, is a dual function tool engineered to clean both wheel studs and hub mating surfaces. This heavy duty tool improves service efficiency by combining two cleaning functions into one unit.

INCLUDES CAM ADJUSTING HOLDING TOOLS

Designed as a two-part system, the tool consists of a durable metal housing and an easy-to-remove, replaceable stud and hub cleaning pad. Compatible with air or electric 1/2” impact wrenches, this tool is built to clean studs up to 5-3/4” long. One pad can clean up to 150 hubs or stud combinations. 

For more information, visit VehicleServicePros.com/55309775

The 6-pc Caster Camber Kit for GM, No. 41620, from Lisle Corporation offers a holding tool that surrounds the entire perimeter of each cam to provide a nonslip work area when moving the hard-toreach and often rusty OEM cams on 1999 and newer GM 1/2, 3/4, and 1-ton vehicles with coil spring front suspensions. The 14-1/2” long 21mm/24mm wrench can be conveniently used from the bottom side of the vehicle instead of reaching through the wheel well which saves technicians time. Holding tools work with 27mm applications that can be used with a standard socket or wrench. 

For more information, visit VehicleServicePros.com/55141753

HANDLES WHEELS WEIGHING UP TO 155 LBS

The Ascot by Corghi Smart Arm Wheel Balancer, No. 481-03011, from Ascot Supply, operates on a power supply of 110V and measures 50” wide, 67” deep, and 43” high, making it an ideal size for various shop environments. The balancer itself weighs 280 lbs, which provides stability during operation. It can handle rims ranging from 10” to 32” with a maximum tire diameter of 44” and a maximum wheel width of 20”. The balancer can handle wheels weighing up to 155 lbs. 

For more information, visit VehicleServicePros.com/55268525

FEATURES FOOT-OPERATED AIR PUMP

The 2,000-lb Capacity High-Lift Transmission Jack , No. 5078, from OTC , is designed for trucks and buses. The jack features a foot-operated air pump that enables the operator to effortlessly raise the transmission into place. The rugged heavy wall tubing and oversized base for stability. A dedicated adapter for Allison 500 and 600 series automatic transmissions is included. Features a low height of 41 1/2” allows transmission to be rolled out from under the vehicle’s frame. 

For more information, visit VehicleServicePros.com/55277932

INCLUDES 8” EXTENSION

The Zeeline by Milton 200CC and 500 CC Fluid Syringes, Nos. ZE1050 and ZE1051, were designed with professionals in mind and allow for both removal and refilling of fluid in automobiles, trucks, tractors, lawn garden tractors, generators, and more. The syringes include an 11” hose with an extension for an additional 8” for maximum suction reach. The syringes are compatible with oils, coolants, and brake fluids.  For more information, visit VehicleServicePros.com/55301100

PLASTIC SHAFT PREVENTS DAMAGE TO WHEELS

The Alligator Rubber Valve Puller, No. 231900, is designed to make the assembly of snap-in valves faster and more efficient. It features a pivoting joint that prevents the valve from being retracted at an angle, snap-in notches to ensure the correct angle, a long lever arm for optimal force application, and a soft plastic shaft that prevents damage to aluminum wheels. The tool also has a “click” mechanism in its head that allows rapid screwing onto the valve. The off-set and pivoting head ensures compatibility with most aftermarket wheels. 

FEATURES UNDER-WHEEL LIGHT

For more information, visit VehicleServicePros.com/55136960

The Maverick Pro from Hunter Engineering features an ergonomic pick-and-place wheel lift capable of lifting and tilting heavy assemblies and 19.5s up to 175 lbs in one smooth motion. The lift holds position while elevated and lowers automatically. The Pro’s underwheel light illuminates the lower roller and bottom bead during mount/ demount. The light activates during lower roller operation and includes a customizable time for automatic shut-off. Hydraulic controls combine low-speed functionality with ondemand acceleration, allowing technicians to control the tirechanging process. Additional features include a leverless head, automatic tools-clear functionality, and an InflationStation that fills tires to the desired pressure automatically. 

For more information, visit VehicleServicePros.com/55309961

INCLUDES MAGNETIC BASE HOLDER

The Cal-Van Tools 6-pc Heavy Duty Swivel Type Oil Filter Wrench Set , No. 99100, features a swivel handle that allows users to access filters in hard-to-reach areas. Its wide dimpled band securely grips filters without crushing them, and the tool’s ergonomic cushioned rubber grip gives users a comfortable, secure hold. The set includes a heavy duty magnetic base holder for secure placement, and the locknut allows users to tighten or loosen the swivel handle feature. It includes sizes 2-1/4″–2-7/8″ (57mm–73mm), 2-9/16″–3-1/4″ (65mm-83mm), 2-61/64″–3-3/4″ (75mm–95mm), 3-5/8″–4-3/8″ (92mm-111mm), 3-15/16″–4-23/32″ (100-120mm), 4-23/32″–5-3/4″ (120mm-146mm). 

For more information, visit VehicleServicePros.com/55295794

2512PTED_VisonaTools.indd 1

The sun still rises

Independent distributor duo Ryan and Val Visona have come a long way in their time in the industry, and they’re not done yet.

By Elli Carder, Assistant Editor

Ryan Visona jumpstarted his tool distribution business in 2010 after leaving his previous career as an engineer for an electrical contractor.

When he first began his journey into mobile tool distribution, Visona worked under a flag — first in an office space and then out on the road — but a lot has changed in the last 15 years. From starting over as an independent, to taking on his wife, Val, as his business partner , and staking out a name for their business on social media, the Visonas have grown into a real dynamic duo, ready to take on all the challenges this industry has to throw at them.

What's your story?

Share the ups and downs of life on the road with us at Editor@VehicleServicePros.com and you could be featured in our next Tales from the Road column.

“So, let’s take a chance on the road,” Ryan says. “Whatever that means.”

INFLUENCING THE TOOL WORLD

Located in the northwest suburbs of Chicago, the Visonas have a wide customer base. They have their usual stops at independent repair shops and dealerships, but they also sell to construction shops and rollercoaster technicians at a Six Flags Great American theme park. The customers don’t stop there, though.

“I give her all the credit in the world for how hard she’s worked and continues to do it. That’s her full-time career while working with me, so it’s interesting,” Ryan explains. “We naturally stood out immediately when this happened.”

Their presence online has expanded the reach of their business, allowing them to sell both in-person and online. Val has also expanded their product offerings, creating her own line of

workwear socks made from bamboo and cotton, selling them on the truck and worldwide, as well as through other distributors.

Having that online presence and staying aware of others who have taken their business to social media gives the Visonas the freedom to shift sales plans as they see fit. A new tool comes across their feed, one with thousands of views, and hundreds of comments and shares? It just might find its way onto their truck.

“You can be educated just by scrolling and the algorithm knowing that you’re into tools. It will show you what is hot now,” Ryan says.

Aside from the financial boost Val’s social media presence has brought, it’s also worked to connect the two with others in the industry, opening their eyes to the larger world of tools outside of the “island” that is their route.

“We work in a very diverse area,”

Ryan and Val work together tirelessly to make their business standout from the competition.

Photos courtesy of Ryan Visona

Ryan says. “I get to work weekly with so many people from literally around the world, ironically, within my route. You get to know them as people, and you get to know their families and where they’re from and their stories. As a tool guy, you get to see the ‘world’ within your island.”

ATTITUDE IS THE KEY

When talking to the Visonas, their humbleness shines despite the accomplishments they’ve achieved and the hard work and dedication they’ve poured into all facets of their business.

One way they’ve managed to stay passionate about what they do is by shifting their outlook. When challenges come, and they certainly do after 15 years in this industry, the Visonas face them with optimism.

“You keep trying and you keep going,” Ryan explains. “If you celebrate a good day and then a bad day the next, the next day the sun rises and you have another chance to make it right and make it better.”

The biggest thing the Visonas have learned from their time in this industry, and the thing that makes the hard times easier to fight through, is the reassurance that they’re not alone in their struggles. If Ryan could give advice to anyone starting out, it would be to do your best and “don’t sweat the small stuff.” Failures can creep up on you, stop you in your tracks, and make moving forward feel nearly impossible, but they don’t have to control you or how you run your business. The pressure you put on your success can lead to your downfall; Ryan advises distributors not to think too much about the “what-ifs” of this business.

“You’re going to have amazing weeks and amazing days, and you’re going to feel wonderful about it, but there will also be some slow times and some down times and things that might not go quite right,” Ryan says. “Just figure out solutions and plans and try to enjoy yourself while doing it.”

WILLING TO CHANGE

The only constant in life is change, and the same is true for the world of mobile tool distribution. The Visonas have seen their fair share of change, whether willingly or not, and they’ve adapted at every twist and turn.

When looking to the future, the duo knows that things don’t always turn out the way you thought they would, but it doesn’t have to be a bad thing.

“If I looked at myself before Val Tools, I would say, ‘Hey, maybe I’ll just run my route for the next 20 years and retire. Or maybe I’ll add a second franchise,’” Ryan says. “But now, with technology changing so fast and rapidly, we’re in this interesting boat where, whatever our plans for the future, we’re kind of in a position to say we want to do online sales, truck sales, and then continue the growing [workwear] sock line [Val] has. We’re kind of letting the future pull us as opposed to saying, ‘Hey, this is exactly what we want to do, right?’ [We’re] keeping an open mind on what the next direction is.”

Val has expanded the Visona's product offerings to include work socks to keep techs comfortable on the job.

What do you do with your old truck?

As your business grows and changes, your truck might need to change too. These distributors share how they’ve dealt with their old trucks.

By the Professional Distributor Editors

There comes a time in many distributors’ lives when they outgrow their tool truck. Whether it’s become too cramped, too old, or you’re just ready for a change, there are a thousand reasons to make the switch to a different set of wheels. But what happens to the old truck? We asked tool distributors to share what they did with their old trucks. Here’s what they had to say.

1Pass it on

“My first truck went to my son, the second I sold to another dealer in my district, and the third went to North Carolina. I sold it on ToolTrucks.com. It’s by far the best way to sell a tool truck, unless you have someone in your district who wants it. The last one, after the wreck, was sold through Copart for about $9,500.”

Bonus tip: If you sell your truck

to someone from another franchise, make sure to remove all your logos and graphics first.

-Jay Hashagen, Cornwell Quality Tools

2 Keep it in reserve

“I want to keep it in reserve because it doesn’t cost hardly anything for us to store an empty truck. When I come down,* instead of me riding along with the various routes, I can just go deliver toolboxes, and they don’t have to come in on a Saturday or go off route. So that’s one thing, but also, if we were to break down again — perish the thought — we could use it as a backup.”

*Trombold no longer drives a truck for his business. He manages three routes and visits Midland one week each month to connect with his drivers.

-Chuck Trombold, Mac Tools

3

Add another route

“I reassigned my first truck to a secondary route under another driver, my employee Chris Williams. It was a practical way to increase capacity while keeping a reliable asset in service.”

-Robert Robinson, Mac Tools

4 Put it in your flag’s Facebook page

“I’m thinking about getting a new [truck], so I posted a picture of mine on Cornwell Tools’ Facebook page. I’ve reached out to my district manager, made contacts with dealers across the country. You shoot them a text, ‘Hey, my truck’s coming up for sale, this is what I’m going to be asking for it. This is the truck, this is the number of miles.’ And then just start kind of getting feelers for who’s looking for a truck. Once I get someone locked in, and I know the market is relatively good, then I’ll pull the trigger on a new truck and just start texting, ‘Hey, it’ll be ready in X amount of days, who wants it?’”

-Tracy Bourdin, Cornwell Tools

5 Utilize all your resources

“ToolTrucks.com is an all-listing site for tool trucks. They have listings for Mac or Cornwell. Facebook Marketplace is also a good one. There’s also a lot of leasing companies that will work with you, so partnering with them when you go to sell might open the door for someone that says, ‘Hey, I can’t afford it, but I can lease it.’”

-Ryan Visona, Independent

Pro Tips is a monthly series from Professional Distributor offering advice from mobile tool distributors to mobile tool distributors on how to best run your business whether you’re a veteran or just starting. If you have any ‘Pro Tips’ you’d like to share or topics you’d like covered please email Editor@VehicleServicePros.com.

Photo courtesy of Staci Effertz

IBC6008 Intellamatic® Smart Charger and Reflash Power Supply

• Adjustable charging voltage within each battery type as well as adjustable charging amperage to accommodate smaller batteries and to comply with OE vehicle and battery manufacturer specifications.

• Adjustable voltage reflash power mode required by several OEM’s affords extended vehicle reflash procedures and key-on/engine off diagnostics while holding a specific voltage.

• Partial or Full Charge Mode to address charge & retest messages.

• Adjustable 12 Volt 60 Amp Charger

• Adjustable 70 Amp Reflash Power Mode

• 270 Amp Crank Assist

HOLD-A-ROTOR

(Red)

ULTRA SERIES

Photo courtesy of Autel

ONLINE EXCLUSIVES

Mastering Diagnostics #20: Adding Thermal Imaging to Your Diagnostic Toolbelt

In this episode of Mastering Diagnostics, Motor Age Technical Editor Brandon Steckler describes how he leverages the power of emissivity to make light work of some diagnostic situations.

To view this video, visit VehicleServicePros.com/55263380

BLOG

Mastering ADAS recalibration

This blog explores why ADAS recalibration matters, the different types of calibration required, and how Snap-on diagnostic platforms equip technicians with the service information, guided workflows, and exclusive features to complete these complex jobs.

To read this blog, visit VehicleServicePros.com/55328857

REVIEW

Tool Review: Matco Tools Maximus 5.0

Chris Martino, owner of ADAS L.I. in Amityville, New York, reviews the Matco Tools Maximus 5.0 scan tool.

To read this review, visit VehicleServicePros.com/55285469

DIAGNOSTIC PROCESS

Technician-induced diagnostic dilemmas

Blindly approaching a fault is like jumping into an empty pool ... you may quickly get to the bottom of it, but it’s probably going to hurt.

By Chris Farley

Irecently encountered two vehicles with technician-induced problems that I believe offer some valuable lessons. Whether we caused the problem or we’re there to diagnose it, rushing and jumping to conclusions often costs us more time in the end.

CASE STUDY 1: 2013 FORD FOCUS

The customer brought in a 2013 Ford Focus for an intermittent no-crank condition.

My usual diagnostic routine is a pre-scan, a quick visual inspection, and an interview with either the shop owner I’m called to assist or the vehicle owner. But as usual, I got only part of the story, even after thorough questioning. I’ll never understand why this happens.

The shop tested the car and didn’t find anything wrong, so it returned the vehicle to the customer. A week later, the vehicle returned to the shop on the hook of a tow truck. The customer stated that the vehicle had refused to start a few times, and this time it had died on the road. The technician at the shop approached the vehicle, and it started right up. The tech believed the starter must be the culprit. This is not a logical direction to head in for a vehicle that suddenly died on the road.

The shop owner told me they installed a starter, lowered the vehicle to verify it started, and then raised the vehicle to install the underbody shield.

 Figure 1 This prescan from my Snap-on Zeus+ shows which modules are communicating. But more importantly, it also shows the ones that are missing.

They then lowered the vehicle, and it again failed to start. They tried to scan the vehicle and found it would not communicate. They decided to push the car out and give me a call.

JUMPING THE GUN

I connected my Snap-on Zeus+ scan tool, and the first thing I noticed was that the vehicle did not auto-identify with the scanner. I manually selected the vehicle and reestablished communication with some of the onboard modules. Now, this is where I’m guilty of having jumped the gun. Since I received the call, all I could think of was the common fault for the symptom that these vehicles experience, a faulty transmission control module (TCM).

Sometimes we need to be reminded of why we have a diagnostic process, and we need to be humbled when we get lazy or ignore it. Although I followed my process, I wasn’t focused because I had

already convinced myself the problem was a failed TCM before I even connected my scanner.

It was a rainy day, and I was in a parking lot. But in my head, I believed all I had to do was unplug the TCM and I’d see vehicle communication return. So, I laid down in the rain and unplugged the TCM, but communication had not returned. For the rest of the day, all I had to show for my effort was wet clothes. Now that my bubble had burst, I got to kick myself and regroup. I went back to my process and I reviewed my scan report (Figure 1). I noticed that the power steering control module (PSCM), the powertrain control module (PCM), and the transmission control module (TCM) are the only modules missing from the bus. At this point, I reviewed the system wiring diagrams, and since I already had the TCM unplugged, I started my testing there. I tested to verify the TCM had everything it needed

 Figure 2

This is the CAN bus waveform when testing at the DLC with my Snap-on Zeus+.

to communicate (voltage supply, ground supply, and communication signals coming in). The only issue I noted was the signal from the high-speed CAN bus low (Figure 2).

THE SECOND APPROACH

My next step was to install my AESWave LineSpi breakout box. I connected the Snap-on scope (Zeus+) and saw the same high-speed CAN low pattern, so then I performed a resistance check on the high-speed CAN network. This test checked the integrity of the circuit and offered me direction.

To perform this test, I turned the key off (so the network isn’t active) and connected my Snap-on DMMacross high-speed CAN+ and CAN-. You should anticipate a 60-ohm reading displayed. However, that is not the reading we were getting here, which tells us there was an incomplete circuit and one resistor was bypassed (Figure 3). I then retraced my steps to decide on which direction we should go:

• The scan report showed that the PCM, TCM, and PSCM were offline.

• A resistance test proved a circuit was open in the high-speed CAN network.

A review of the CAN system topology I sourced for this vehicle from ALLDATA showed the terminating resistors for this network are located in the body control module (BCM) and the PCM (Figure 4). But of those two, only the PCM failed to communicate.

I looked at the CAN bus network diagram (Figure 5). The communication wires pass through connector C238 to splices S109 and S110. From there, the circuit heads toward the ABS module and to connector C140. The ABS module was communicating, so I realized wiring integrity was good up to that point.

The next best place to check our signal is connector C140, which is located alongside the battery. I’ve accessed the high-speed CAN- wiring at pins 3 and 4 with my pierce probes from AESWave (Figure 6). The circuit comes through pin 3 to splice S112, which splits the circuit (to the PSCM and back through C140 pin 4/out to the PCM and TCM).

I performed another resistance test at connector C140 (pins 2 and 3) and measured 120 ohms, but pins 4 and 5 displayed an open circuit. This confirmed the fault was between the two chosen test points.

I jumped pins 3 and 4; communication returned, and I could talk to all

 Figure 3 — Resistance test being performed (using my AESWave LineSPI breakout box and Snap-on DMM at the DLC) of the CAN bus.

 Figure 4 — The CAN bus topology overview found in ALLDATA shows the location of the terminating resistors.

 Figure 5 This is the wiring diagram of the high-speed CAN bus wiring, including connectors and splices, which is used to create a test plan.

DIAGNOSTIC PROCESS

modules. I then knew I would find my circuit issue between S112 and C140.

A STEP IN THE RIGHT DIRECTION

To access that section of the wiring, I removed the battery, covers, and tray. Once they were removed, I saw a shiny new transmission mount looking at me. The wiring harness comes out of C140 and goes along this mount before S112. I disconnected C140 and tried to move the harness to gain access for testing, but it was pinched under the mount.

I questioned the shop owner about the new mount. Suddenly, his memory came back, and he told me he had replaced the mount after he confirmed the starter was working (I’ll never understand why it is so difficult to get the whole story up front).

After removing the bracket, I freed the harness and removed the conduit from the harness (Figure 7). This is the extent of the damage (Figure 8). With only a slight tug on the wires individually, two of the wires instantly pulled apart. The shop let me repair the wiring, which allowed me to test the vehicle again after repairs and confirm everything was working properly at that time. I add the “at that time” reference because I know their repair caused this no-start issue, but I don’t think the starter caused the previous issue of the vehicle “died while driving.” We may never know the root cause of this vehicle’s stalling issue, but time will tell.

CASE STUDY 2: 2021 JEEP GRAND CHEROKEE - MIL AFTER REAREND COLLISION

I got a call to look at a 2021 Jeep Grand Cherokee with multiple indicators illuminated and a handful of DTCs. It was hit hard in the right rear of the vehicle, and the shop had already replaced a physically damaged module in that area. But when I got to the vehicle, it seemed

all the original faults remained.

IF YOU CAN’T STAND THE HEAT, STAY OUT OF THE KITCHEN

The shop owner told me he called another mobile guy first, and when he saw all the codes (63 to be exact), he turned the job down. When I asked about the replaced module, all he could tell me was that it was behind the right rear interior panel. There are multiple

modules in that location, but they couldn’t be any more descriptive. And of course, they threw out all the old parts. The good news is the odometer was flashing (for those of you who haven’t seen that yet, it means a module in the network needs a proxy-alignment/ configuration). This is a procedure that transfers the vehicle configuration from the BCM into the new module that was installed.

 Figure 6 Connector C140 is a perfect spot to divide the circuit to isolate the location of the fault.

 Figure 7 — The harness was caught between the mount and bracket.

 Figure 8 — The damage to the harness, visible after it was freed from the bracket.

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DIAGNOSTIC PROCESS

I connected the factory interface (Micropod3) to the vehicle and ran the proxy procedure. The scan tool alerted me that the power liftgate module wasn’t aligned, so now I knew which module was replaced. I performed the procedure, and I cleared the DTCs. I was then left with only seven remaining DTCs (four for rear parking sensors shorted to ground, two for rear radar blind spot circuits open, and one for private CAN network in the central ADAS decision module (CADM)). In a situation like this, I typically choose one code and chase only that one DTC’s root-cause fault. In this case, I chose the rear radar module, a circuit open (C00C4-13).

First, I asked the shop to remove the bumper so I could gain access to the wiring and modules. In factory service information, the set conditions for this DTC are as follows: “The CADM detects a power supply circuit for the left-rear mid-range radar.” A check of the OEM wiring diagram shows voltage coming in through connector XY510A pin 10 (beige/red wire) (Figure 9)

The connector is on the passenger side of the bumper and has plastic covers over both sides, making it nearly impossible to see the colors of the wires. When I removed the covers

from the vehicle side of the harness, I found voltage available at pin 10, but no voltage available at the radar unit. I then removed the cover from the harness on the bumper side, and I found no wire in that connector cavity. The wires that are present did not match the colors indicated in the wiring diagram.

I had another conversation with the shop owner, and he confirmed he had replaced the bumper harness. I decided to inspect the parking sensor wiring and found it was routed through connector XY511A (which is the connector on the driver’s side of the same bumper harness) (Figure 10). I removed the covers

from connector XY511A to inspect the wiring. A beige/red wire at pin 10 on the bumper side of the connector was mated to an empty cavity in the vehicle side of the harness. I wouldn’t have guessed this from the start, but this was a case of the bumper harness having matching connectors on both sides. This allowed it to fit (with all the connectors going across the bumper, for parking sensors) with the wire in either position. Strangely enough, there were no fitment issues, and the only way you could tell there was a difference was if you looked at the terminals in the connectors. A quick swap of the harness, clearing the DTCs, and we had a functioning parking and radar system with a clean post-scan.

Both case studies were shop-inflicted issues that could happen to any of us when rushing to complete a job. Whether it is attempting to drive efficiency up or the pressure we get from impatient customers to get their car back, spending a few extra minutes on either of these jobs would have prevented these issues. They also show how following a diagnostic process and not jumping the gun saves time in the end, even if you are up against 63 DTCs!

 Figure 9 — The radar wiring diagram found in the OEM factory service information shows the voltage coming in on pin 10 of the connector.

 Figure 10 Here is the connector location view found in ALLDATA of the XY511A and XY510A connectors.

TRITON

Stronger in numbers. Add yourself to the equation. Miguel isn’t one to ask for help. Equipped with The TRITON™, which provides verified fixes harvested from users across the globe, he doesn’t have to. Offering a 2-channel lab scope and wireless connection, it’s like having 70 thousand techs, each with 40 years of experience at his side. So you can cover Miguel’s back, and he’ll cover yours. Plus up your numbers with the diagnostics system that adds you to the equation.

AI and the future of auto repair

Should technicians be worried about being replaced by AI?

By Austin Spencer

It’s impossible to scroll through your social feed, watch the news, or browse the internet without artificial intelligence (AI) creeping into the conversation. And for the most part, the headlines about AI seem grim. Some recent “for instances” include:

• FOX Business: Layoffs in October hit highest level for month in 22 years as companies cite cost-cutting, AI

• CNBC: AI-washing and the massive layoffs hitting the economy

• Variety: Rise of the AI job-killing machines

• The New York Times: IBM to cut thousands of workers amid AI boom Reading enough headlines might give you an uneasy feeling that something eerily close to the Terminator film franchise is afoot. Are we stuck in a time loop? Is Arnold going to visit us from the future to save us from ultrasmart machines set to systematically wipe out humanity?

Of course (fingers crossed) not. But let’s not discount the fact that AI is having a very real impact on the business workforce right now. Writing, computer programming, accounting, research, and even acting seem to be the frontline casualties of the AI surge.

But what about auto repair? Are AI robots going to start wrenching on cars?

Probably not.

THOUGHTS ON AI IN THE AUTO INDUSTRY

Some people at the top of the automotive food chain tend to agree that auto repair is, and will remain, in high demand. Ford’s CEO, Jim Farley, has been very vocal lately about the dwindling number of skilled craftsmen in

Is it possible that AI will handle automotive repairs in the future?

the workforce. For all the talk about how AI will wipe out white collar jobs, he believes too little attention is being paid to skilled crafts like HVAC, plumbing, construction, and, of course, auto repair.

In a LinkedIn post on June 2025, Farley highlighted the fact that the US needs 600,000 more manufacturing workers, 500,000 construction workers, and 400,000 automotive technicians.

“Right now, the problems we’re trying to solve are pretty practical. I need 6,000 technicians in my dealerships on Monday morning,” he says.

Another respected voice in the automotive industry agrees.

Regarding AI’s impact on automotive repair, Haakan Light, the manager of training and development at TOPDON U.S. says, “The future of AI in auto repair isn’t one of human replacement, but rather one of collaboration. It’s simply like every other diagnostic tool in the toolbox. You must combine human intuition and ‘gut feelings’ with AI’s complex computation power in order to understand its limitations and maximize its capabilities.” Light,

who traverses the country training auto technicians, believes AI is a mixed bag of opportunity.

“I already see the front office embracing AI more so than the shop itself. Answering phones, helping with accounting, and setting appointments offer limited risk and have the potential to streamline front office operations,” he notes. “But when we get into the technical operations of the repair shop, there’s some danger in relying wholly on AI technology.”

AI MISTAKES IN AUTO REPAIR

One of the “for instances” Light offers up is when he used a premium subscription, which taps into more advanced AI models. He wanted to see if it could correctly diagnose and provide a workable solution for a mechanical issue on a vehicle he was repairing.

“I fed the AI model a bunch of information about the problem I was experiencing,” he says. “As a professional with a wide amount of experience and training and deep subject-matter knowledge, I looked at what AI spit out and knew the solution couldn’t be accurate.”

Photo: Aliaksandr Marko | 750779912 | Adobe Stock

In fact, Light sent AI back to the drawing board by telling it, “Your analysis is backwards. Lambda values above 1.0 are lean. Lambda values below 1.0 are rich. Please recalculate your analysis.”

AI responded with, “You’re absolutely right – my bad. Reworking the snapshot with that in mind.”

The fact that AI responded back with “my bad” is, in and of itself, quite hilarious (Figure 1). But, as humorous as the response may be, AI still made a fundamentally inaccurate assertion and analysis based on the initial inputs. But it was Light’s experience that coursecorrected the solution. By leaning on his experience and working through the specific issue with AI, the fault turned out to be a drivability-related issue for fault code P0131: “02 sensor circuit, bank 1, sensor 1, - low voltage.”

 Figure 1 — Light has to correct AI, and it responds with "my bad." Using your own experience is crucial while utilizing AI as a tool. Photos courtesy of TOPDON

statistical probability. But someone still has to roll up their sleeves and put in the elbow grease.”

In a separate case, a customer approached Light’s colleague, a professional auto diagnostic technician, with all the reasons why his engine light was on – based on a ChatGPT query, of course. While the issues identified by ChatGPT were plausible causes for the engine light being on, only additional tests could prove which one of the issues it was – or if any of them were even valid.

Which, by the way, they weren’t.

Turns out the problem was a mundane and simple vacuum leak. A solution that didn’t even make his customer’s ChatGPT list.

“No matter what the AI model computes or spits out, testing is still required to prove what the problem is,” Light adds. “Sure, AI can help identify tactical problems and shorten the path from issue to repair based purely on

That’s because automotive repair isn’t just an intellectual exercise. By nature, it’s very physical. Working on a vehicle is not a repetitive task, like bolting screws on a chassis assembly line. It requires a high level of critical thinking, human intuition, and manual labor. Something that robotic AI labor can’t perform.

THE FUTURE OF AI IN THE SHOP

Where Light finds AI to be most useful regarding automotive repair, is in the aggregation and analysis of data. Feeding AI data and asking it to look for patterns is something it can do very well – and exposes a technician to less risk - while augmenting efficiency.

For example, AI helped Light spot a pattern from multiple diagnostic scans on the same vehicle. The synthesized AI report concluded that “the Gateway [19] retains all network fault memory and is likely the root hub of communication failure.” The recommended next

steps, which, this time, turned out to be helpful in isolating the problem, included checking network instability, power-supply issue, ground/reference drop, and gateway overload. According to Light, the failure on the vehicle was in fact a defective J533 Gateway Control Unit.

“Let’s say you upload a number of SAE PDFs, you can ask AI a specific question related to those documents that can lead to a more accurate response,” Light says. “You can also ask AI to ‘water it down’ or summarize the documents so you can cut through the clutter and get to the more conclusive and critical parts of the documents.”

Light also suggests that AI can be used as a more advanced search engine. Since some AI models are connected to specific automotive resources, like technical service bulletins, AI may be better able to help find that information faster than a traditional browser search.

AI IS JUST ANOTHER TOOL

Light’s understanding and experience with AI is helping TOPDON roll out

NEW TECHNOLOGY

the company’s new TopFix AI scan tool. To explain how this new tool will work, Light gives the example of working on European cars. “Mechanics who repair European makes usually don’t get enough information from the manufacturer about what a trouble code is, or how it’s being defined,” Light says. “TopFix AI can be used to search for extended definitions and additional information on a fault code directly from the OEM. “For example, if 5,000 technicians are asking the same questions about a specific code, TopFix AI can aggregate the data and provide a higher level of insight into the specific system or component that’s most often associated with the trouble code. It’ll behave similarly to a more sophisticated search engine. The difference is that it will be available through the scan tool itself. That is a game changer.”

TopFix AI, which was introduced at this year’s SEMA Show, will give techs struggling with a repair additional ideas or pathways to start. It can find a bulletin, for example, that’s tied to the specific fault code in question (Figure 2). While it’s not designed to replace a technician’s ability to solve problems, it can give immediate information or feedback that can streamline repairs instead of spending time on exhaustive searches online about the problem.

But what separates TopFix AI in the marketplace is the fact that it’s been developed by automotive professionals, not software engineers. So, it’s specifically designed to help auto technicians who struggle with common repairs, not just perform random, pre-programmed functions.

Light’s hope for AI in the automotive repair space is that it will become a productivity or efficiency tool. “As a trainer, we want to teach everybody how to use their tools effectively, he notes. “Whether we’re talking about a

battery tester or charger or scan tool, AI should be seen as just another tool in the toolbox.”

YOU WON’T BE REPLACED BY AI

Automotive repair is unpredictable, at best. While vehicles over the years share common engineering, transmissions, fuel, braking, exhaust, and suspension systems, they can be wildly different between vehicle makes and models. There are literally hundreds of thousands of complex components and parts to each vehicle. The idea of asking AI to accurately diagnose and properly identify the solution to an engine light warning is highly unpredictable.

Where Light sees AI as most likely to help the automotive tech is in creating greater efficiency.

“If you can ask AI to retrieve the vehicle manufacturer wiring diagram for a manifold air pressure sensor and have it downloaded directly to your phone,” he explains,” that can have 10 times the value to augment productivity and day-to-day workflow.”

It would be great if AI could tackle diagnostic repairs more efficiently. But maintenance and repair are still going to fill the bays more than specialized diagnostics services. If we can simply ask AI to log into a subscription account to parse service information and retrieve an accurate wiring diagram, Light believes it would be a massive time saver.

While AI can touch many aspects of automotive repair, the nuanced and hands-on nature of the job, not to mention the complex problems presented by vehicles with little to no computerized systems, will remain an essential part of the auto repair process.

“As I see it now, AI is not going to replace the person who is technically trained and who practices every day using their tools,” Light adds. “As I

cross the country training technicians, one of the primary concepts I teach is critical thinking. That’s because modern vehicles are highly complex systems of mechanical parts, sensors, electronic components, and software. Nothing can replace that human intuition that comes from observing the sound of an engine knock or the burning smell of a slipping belt.”

So, what’s the takeaway? If you’re an auto technician, or plan to become one, rest assured that it’ll be years…if ever… before AI robots can replace you under the hood or beneath a lifted car.

Now, whether Arnold’s going to jump through a time loop and take your job decades down the road? Well, we’ll just leave that storytelling to Hollywood.

 Figure 2 — TOPDON's new TopFix AI scan tool will give techs struggling with a repair additional ideas or pathways to start.

Photo courtesy of TOPDON

LEARNING TOOLS

Finding the limitations of your tools

By understanding your tools’ limits, you’ll be better able to wield them to your advantage.

By Brandon Steckler

Every tool you own has a limitation. It’s easy to see with something like a ratchet—a short one doesn’t provide enough leverage for high torque, while a long one makes it hard to feel low torque accurately. The same holds true for diagnostic equipment. Contrary to popular belief, it doesn’t matter how much or how little you spend on diagnostic tools — every single

one has its limitations. And if you don’t know what those limitations are — what the tool can and cannot do — you’re in for a world of hurt. You’ll end up relying on that tool for information, and even if you understand what you’re looking for, if the tool can’t accurately show what’s happening within a component, system, or circuit, you’ll be working with bad information.

TOOLS AS EXTENSIONS OF YOUR MIND

One thing I want to point out is that tools, if you really think about them, become an extension of our mind. They allow us to behave like the scientists we are. Once we understand how individual components work, we can see how they come together as a system to accomplish a goal. From there, we can carry

Photo: Stevanovicigor

out tests to determine whether a function was performed correctly, either by a single component or by the system as a whole.

We form hypotheses based on our fundamental knowledge of what should be happening, and it’s our tools that let us test those hypotheses and reach diagnostic conclusions — whether something’s broken or everything’s fine. The tests we perform give us the answers we’re looking for. But that brings us back to the point about limitations: if we don’t know what a tool can’t do, we may rely on it for information that isn’t correct. And even if we know what we’re doing, bad information still leads to bad diagnostic decisions.

PUSHING TOOLS TO THEIR LIMITS

We’ll be testing tool limitations based on what I’ve learned over the course of my career about implementing tools. I’ll be carrying out some tests — essentially taking these tools for a test drive — to see what they can do and, more importantly, what they can’t. By pushing them to their limits, we can better understand what’s really happening within the components and circuits we’re testing.

We’ll use several tools — a test light,

a digital volt-ohm meter (DVOM), and a lab scope. Each of these offers valuable information when used correctly, but each also has limitations. I want to show you what those limitations are and how to identify them for yourself.

This matters because if you’ve ever watched a truly skilled diagnostician, it looks effortless — almost like a game. That’s because they know how to implement their tools the right way, using them as extensions of their mind to test hypotheses and make accurate diagnostic decisions quickly. But when a diagnostician doesn’t understand what their tools can and can’t do, that’s when bad decisions happen.

THE TEST LIGHT

Let’s take a look at a functioning light bulb circuit. It’s simple — a switch to turn the circuit on and off with no other resistance in place besides the light bulb itself. What we have here is essentially a switched resistor; we can switch the resistor in or out of the circuit. When the resistor is switched off, it acts like a fusible link, bridging the gap in the circuit board.

Now, the light bulb’s resistance measures about 7 ohms. Check out

Figure 1 to see the change in brilliance of the bulb as I switch in the resistor. You can see a slight change in brightness, but it’s so small that if you blink, you might miss it. The bulb still appears nearly the same, even though we’ve added resistance.

In this circuit, we can see the bulb illuminate to a certain brightness. But our eyes can’t measure that brightness precisely. When we added resistance nearly double the bulb’s own value, the change in brilliance was minimal because the circuit already has relatively high resistance.

The point is that the light bulb here can represent an incandescent test light or a noid light we might use on a fuel injector circuit. The bulb illuminates, so we assume the circuit is healthy. But as this test shows, even when resistance doubles, the light still appears the same — potentially misleading a technician into thinking the circuit is fine when it’s not.

THE DIGITAL MULTIMETER

Let’s take this a step further and apply the same fault using a different tool. This time, we’ll use an ohmmeter to measure the resistance of both the light bulb and

 Figure 1 — Not much change is visible in the bulb’s brilliance. This is the limitation of leveraging the test light. Photo courtesy of Brandon Steckler

LEARNING TOOLS

the added resistor. Remember that the light bulb alone measures about 7 ohms. When we switch the resistor into the circuit, the total resistance increases by nearly 50 percent (Figure 2).

You can see that the ohmmeter clearly shows the issue, while the test light did not. The light still appeared nearly the same even though resistance doubled. The ohmmeter, however, revealed an increase in resistance, pointing to a fault in the circuit. It doesn’t tell us where the fault is — that would require isolating components — but it does confirm a

resistance problem.

Now, what if that same fault existed in a circuit that functioned, but not well — a more dynamic circuit that switches on and off rapidly? In that case, an ohmmeter wouldn’t be the right tool.

Looking back at our circuit, the red lead measures the voltage feed, and the white lead measures the ground side, or injector driver control. Since this is a ground-side driven injector, there’s no voltage when the circuit is inactive. When we turn it on, the DVOM shows

nearly source voltage — about 12V. Using the DVOM’s Min/Max mode, we see a highest reading of 12.12V and a lowest just under 12V, less than a 200 millivolt difference.

You might wonder, ‘How can that be?’ The capture rate of the DVOM is simply too slow to register the quick changes happening in the injector circuit. The ohmmeter could only show that a problem existed, not where. To pinpoint the fault, we’d have to open the circuit and test at different points. But with a more dynamic test, like a voltage drop test, we can allow current to flow and measure voltage across the circuit in real time. This method reveals faults without disassembly because the circuit is being tested dynamically.

Now let’s look at a circuit that operates dynamically and changes state very quickly. To better capture what’s happening, we’ll use a different function on the DVOM. By pressing the frequency button, we can see it reads 5 Hz — meaning the injector is firing five times per second (Figure 3).

So, let’s do a quick recap. Even though the DVOM is a step up from the simple light bulb brilliance test — and the ohmmeter left us guessing because we’d need to take the circuit apart to

 Figure 3 — The meter is displaying a 5 Hz signal, indicating that the injector is being driven five times in one second of elapsed time. Photo courtesy of Brandon Steckler

 Figure 2 — Although this low current circuit didn’t show a major change in bulb brilliance, the ohmmeter shows a nearly 50 percent increase.

Photo courtesy of Brandon Steckler

find the fault—voltage drop testing gave us more insight by allowing current to flow dynamically. However, on this fast-switching injector control circuit, the DVOM’s update rate was too slow to accurately capture voltage changes in voltage mode.

By using the frequency function, we can at least see how quickly those injector pulses occur. But remember, the goal here is understanding tool limitations. While the frequency mode shows pulse rate, it still can’t identify whether a fault exists in the circuit. That’s where a lab scope becomes essential.

THE LAB SCOPE

Let's replace our meter leads with the scope leads, switch in our added resistance and review the first waveform

capture from the fuel injector. Remember, the injector was functioning normally until we introduced unwanted resistance.

Looking at Figure 4, you can see the circuit being sampled with the lab scope in the red outlined box. An ‘X’ marks before and after the resistance was switched in. On the left, the injector operated normally; on the right, we introduced additional resistance. This shows exactly what the DVOM showed us — a full injector cycle lasting about 200 milliseconds, which equates to roughly five injector cycles per second, matching the DVOM’s frequency reading.

But now let’s focus on what the DVOM didn’t show us. Looking closely at the voltage drop, the normal injector

waveform shows about a 120-millivolt drop across the injector (Figure 4 – lefthand side), which is completely normal. However, once the added resistance was introduced on the ground control side, the voltage drop spiked to nearly 1.7 volts (Figure 4 – right-hand side), which is a significant change that neither the light bulb test, the DVOM in voltage mode, nor the DVOM’s frequency reading revealed.

Those were the limitations of those tools. The lab scope, however, showed us exactly what we needed to see.

A LAB SCOPE’S LIMITATIONS

As you can see, the lab scope covers nearly everything we’ve discussed so far. It lets us see available voltage, voltage drop across the injector, injector

LEARNING TOOLS

pulse frequency, and any corresponding voltage drop occurring away from the injector. That pretty much gives us everything we need to see.

However, we have to remember that every tool has its limitations. Even what many consider the best tool in an automotive technician’s arsenal, the multi-channel lab scope, has its own. The lab scope relies on its high sampling rate — how often it takes a measurement and plots a data point. That overall sample rate is shared among all active channels, so the more channels you use, the fewer samples each channel receives. Likewise, the more time you display on screen, the more those data points must be spread out to cover the full time base.

To demonstrate this, we’ll use our simulator board to capture a crankshaft position sensor signal. I’ll capture this in two aspects — one correctly and the other incorrectly — and we’ll take a closer look at the differences.

In the first capture, the scope is set to 5 seconds per division, so about a 50-second sweep. The scope handles this easily, and when we zoom in, the waveform appears as a clean, healthy square wave transitioning between 5V and 0V ( Figure 5), exactly as it should.

 Figure 4 — For the first half of the capture, the circuit operates normally. In the second half, a 5-ohm resistor was switched into the circuit. When zooming in, the voltage drop created by the resistance is clearly visible. Photo courtesy of Brandon Steckler

 Figure 5 — A crankshaft position sensor (CKP) signal is being captured from an idling engine. With 50 seconds of capture time, there is more than sufficient sample rate to accurately display the sensor’s output. Photo courtesy of Brandon Steckler

 Figure 6 — Pushing the scope beyond its limits gives an insufficient sample rate. As a result, the waveform peaks appear triangulated and don’t represent reality. Photo courtesy of Brandon Steckler

Now, look at the same signal captured at 500 seconds per division. This leaves us with an hour and 23-minute capture. The sample rate is the same, but those samples are now stretched out across a much longer time frame. As a result, the square wave now appears triangulated and distorted (Figure 6), as if there’s a problem with the sensor or reluctor wheel. But there’s nothing wrong with the system at all — this distortion is simply a limitation of the scope.

I don’t know of a scope, at least in the automotive field, that can record an hour and a half of data and still maintain a high enough sample rate to accurately represent the waveform that would be exhibited from a rotating reluctor wheel past a Hall

effect crankshaft position sensor. The transition time between sample points becomes very deficient.

FINAL THOUGHTS

So, what do you think? As you’ve seen, every single tool I showed you does indeed have a limitation. If you don’t take the time to discover those limitations, you’re doing yourself a disservice. It’ll take you much longer to become the efficient, accurate, and confident diagnostician we all strive to be.

Take the time to pull out your tools, test known good vehicles, and push those tools to their limits. Learn what they can show you and what they can’t. Once you understand that, apply those same tests to faulted vehicles

— you’ll see how well the tools serve you once you know their boundaries. A great benefit of doing this is that you’ll start learning to leverage your tools to infer information — allowing you to make accurate diagnostic decisions without tearing everything apart. Relying on your tools to deliver accurate test results saves time while maintaining accuracy, and that’s the goal. These new, more efficient tests will eventually replace the older, time-consuming ones, so make sure you’re staying ahead of the game.

Editor’s Note: This article is based on Brandon Steckler’s episode of Mastering Diagnostics #23: The Importance of Finding the Tools’ Limitations. To view the video, visit VehicleServicePros.com/55283119.

PRODUCTS

INCLUDES COVERAGE FOR ASIAN, DOMESTIC, AND EUROPEAN VEHICLES

The iSCAN NX from Autoland Scientech can read and clear fault codes, perform service resets and component activations, and has live data streaming and data parameter graphing functionality. It features a quad-core processor for faster operation and two Wi-Fi cards that allow it to connect to the internet and VCI simultaneously. Its diagnostic software covers Asian, domestic, and European models, as well as some medium-duty trucks. It includes bidirectional controls and ECU adaptation, coding, and programming, and it can act as an integrated J2534 Pass-Thru device. The iSCAN NX also features a multi-position locking kickstand and a built-in QR code scanner and camera magnifier.

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DESIGNED FOR ACCURACY AND MOBILITY

The Auggie, developed by AirPro Diagnostics, is a forward-facing camera (FCC) solution for advanced driver assistance systems (ADAS) calibrations. Auggie leverages machine learning and vision technology to accurately replicate ADAS targets and lighting conditions, ensuring precise alignment for proper FCC ADAS calibrations as specified by vehicle manufacturer specifications. Auggie is engineered for user-friendliness and accuracy, enabling dependable calibrations in any environment. Compatible with advanced calibration-capable scan tools, the Auggie mobile ADAS solution streamlines the calibration process, allowing the user’s business to operate more efficiently and improve profitability, according to the company.

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OFFERS DEDICATED ENTRY-LEVEL HEAVY DUTY DIAGNOSTICS

The XTool HDGURU offers heavy duty vehicle diagnostics via standard OBD-II protocols, with over 60 bidirectional tests, more than 35 Cummins dedicated functions, and advanced feature and parameter programming across over 45 applications. It features a streamlined Linux system and a 5.45” display. The HDGURU can provide DTC scanning and clearing, ECU information, live data, freeze frame, and more for Cummins ECUS via OBD-II and 6+9-pin Cummins diagnostic connectors. The tool can also perform various maintenance functions, including special functions, feature activations, and parameter modifications for all major Cummins ECUs. The HDGURU has 35GB of storage and a 3150mAh battery.

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COMPATIBLE WITH 20 UNIVERSAL SENSOR BRANDS

The Bosch TPA 400 is designed for configuring universal TPMS and Bosch QUICK FIT+ sensors. Powered by an integrated OBD module and over-the-air software updates, this tool is compatible with 20 universal sensor brands, including Bluetooth sensors, and boasts vehicle coverage of over 95 percent. Technicians are supported by step-by-step instructions for sensor programming and vehicle relearn procedures, accessible via a 2.8" color display.

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COVERS MORE THAN 150 CAR MANUFACTURERS

The GEARWRENCH GWSMARTBT provides advanced functionality with full system diagnostics, bidirectional programming, 23 pro reset functions, and live data mapping without any missing features, hidden costs, or financial strain. With comprehensive coverage for over 180+ manufacturers, a 2-year warranty, and free lifetime software updates, it delivers a powerful solution that offers unparalleled value and performance while setting a new standard.

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LARGE TOUCHSCREEN DISPLAY

The Vividia T-200 Pocket-Sized Thermal Imaging Camera from Oasis Scientific comes equipped with a 3.2” touchscreen and 256 by 192 infrared camera for high precision realtime thermal imaging. Compatible with PC, iPhone, iPad, and Android devices, a built-in Wi-Fi duplicate display makes viewing the imaging easy for customers or other technicians. The device’s lightweight and compact construction makes it convenient for carrying and use. It has a thermal sensitivity of 0.07 degrees C and can measure temperatures ranging from -4 to 1,022 degrees F (-20 to 550 degrees C).

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PERFORMS 28 SERVICE FUNCTIONS

The TOPDON ArtiDiag800 features full system diagnostics for 54 vehicle makes and offers 28 service functions for domestic, European, and Asian vehicles newer than 1995. The ArtiDiag800 has a 7” display, a yearlong warranty, and a year of updates. It also includes AutoVIN technology, one-click upgrades, access to detailed vehicle and software information, the ability to read and clear codes, and the ability to view and graph real-time data.

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ONE TOOL. EVERY JOB. NO LIMITS.

From the shop floor to the fleet yard, the Launch Tech USA X-431 Torque AutoHD Pro scan tool is built to do it all. Whether you’re under the hood of a family SUV or beneath the chassis of a Class 8 diesel, it delivers full-spectrum diagnostics with precision and confidence. Light-duty or heavy-duty, gas or diesel — one connection, endless capability. Why switch tools when one can handle it all?

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AUTOMATICALLY DETECTS AND SELECTS TEST FUNCTION

The Cornwell Quality Tools CBPDM150 True RMS Smart Digital Multimeter with Color LCD offers smart meter capability, allowing it to automatically detect if the user is measuring voltage (AC/DC), resistance, or continuity. It features an ultra-fast screen refresh rate, an auto-brightening screen, and dual display. The CBPDM150’s test functions include volts, ohms, continuity, amps, capacitance, diodes, frequency, and temperature. It indicates a blown fuse with an on-screen message, eliminating the guesswork with a 0 amp reading. It measures up to 600V AC/DC, 10A, and 600mA, and the unit comes with 40” test leads, a temperature probe, batteries, and an instruction manual.

ABLE TO SHARE IMAGES INSTANTLY

The Teledyne FLIR E6 Pro is a rugged pointand-shoot thermal camera designed to help inspect, locate, and diagnose automotive problems quickly using 240 by 180 thermal resolution (43,200 pixels) and vibrant thermal imagery supported by FLIR-patented MSX (multi-spectral dynamic imaging). Featuring a 3.5”, 640 by 480 resolution touchscreen, the E6 Pro allows users to edit and organize photos, add detailed notes, and upload files directly from the camera to the FLIR Ignite cloud for convenient access from any device. Users can also share images with customers and create quick reports directly in FLIR Ignite or create advanced reports in FLIR Thermal Studio.

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INCLUDES EIGHT SENSORS

The Autel MaxiTPMS TS900K8 Kit includes the MaxiTPMS TS900 tablet and eight 1-Sensors. The Androidbased tablet offers TPMS, diagnostics, and service functions, including sensor activation, relearning, and programming. It is compatible with Tesla OE and Autel BLE sensors. The TS900 provides advanced diagnostics, preand post-scans, and supports over 40 service functions. The 1-Sensor is a universal, programmable TPMS sensor with dual frequency and interchangeable valve stems.

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PRODUCTS

PERFORMS 31 SPECIAL FUNCTIONS

The Mac Tools Automotive and Motorsports Scan Tool, No. ET4200, features a rugged 7” body and seamless wireless connection to the VCI. The ET4200 is equipped with the BSCAR VII diagnostic connector that supports cutting-edge protocols like CANFD and extended DoIP. It allows users to perform a wide range of functions, including reading and clearing DTCs, data stream analysis, actuation tests, coding, matching, service lamp reset, brake pad reset, and more. Intelligent VIN identification provides swift diagnostics. The kit includes motorcycle connectors and other essential accessories. Battery tester and video scope expansion modules can be added for more utility.

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FEATURES A MECHANICAL PUMP DESIGN

The FJC Electronic Leak Detector, No. 5110 , is designed to detect all CFC, HFC, HCFC, and HFO refrigerants, including R-134a and R-1234yf. It features automatic calibration, a mechanical pump, three sensitivity levels, and a low-battery indicator. Includes four AA batteries. Compliant with SAE J2791, SAE J1627, and EN14624 standards.

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PROVIDES ALL-SYSTEM DIAGNOSTICS

Innova Electronics Corporation has introduced the tant , a new addition to the company’s Smart Diagnostic series. The SD39 is currently available at AutoZone, with additional parts retailers expected to carry it later this year. The tool is designed for advanced DIYers, technicians, mobile mechanics, and fleet service providers who want diagnostic capabilities in a compact format without moving to a tablet platform. It provides all-system diagnostics, reset functions, active tests, and integration with the RepairSolutions2 (RS2) app. Through RS2 compatibility, users can access diagnostic data, vehicle-specific fix recommendations, and repair guidance.

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PROBES ARE ALL IP67 WATERPROOF

The Teslong NTS700 Pro Inspection Camera features a 7” 720p HD IPS color display, offering crisp visuals that allow the user to easily identify issues in cylinder heads, exhaust systems, wiring systems, and other tight spaces. The screen’s IPS technology ensures accurate colors and wide viewing angles. With a 6000mAh rechargeable lithium battery, the user can perform extended jobs without frequent recharging. The camera probes are all IP67 waterproof and dust resistant. For added versatility, users can select a probe with either a dual or triple lens to experience split-screen capability, enabling them to view multiple camera angles at once. Additional features include Wi-Fi streaming capabilities and a flexible design.

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FEATURES PRE-FILTERED FUNCTIONAL TESTS

The Snap-on TRITON features a wireless connection, a sleek, streamlined design, rugged grip handles, and a lightweight body. Fast-Track troubleshooting allows users to see how other technicians have tackled the same problems. Smart Data automatically selects the PIDs related to the code that the technician is working on and flags which ones are out of range. Prefiltered functional tests and technical service bulletins help confirm the right path to repair. Guided component tests and a 2-channel scope help users confirm the fix. Its 10” capacitive color touchscreen display provides improved readability and superior visibility. With fast boot-up and one-touch code scan and clear, users can work more quickly through repairs.

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QUICKLY SHARES AND DOCUMENTS VIA EMAIL

The Milwaukee Tool M12 Auto Shop Borescope with Wi-Fi File Sharing is optimized for the automotive shop, delivering simplified inspections and faster repair approval. Users can quickly share and document findings from the 5.5” HD touchscreen display, as well as add context to photos and videos through onboard drawing, audio, text, and video trimming features. Once connected to the shop’s Wi-Fi, it can quickly share and document findings via email for faster repair approval.

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FEATURES FULLY UNLOCKED SOFTWARE CAPABILITIES

The Maximus Pro from Matco Tools is a mid-level scan tool designed for automotive technicians. It features fully-unlocked software capabilities, technicians can service all makes and models without additional purchases. Its innovative user interface ensures easy navigation for quick diagnostics, says Matco, while the latest Android 15 powers enhanced speed and performance. Featuring a large screen, the Max Pro is IP-65 rated for durability against dust and water and is built to withstand tough shop environments. With the MaxSync VCI and MaxFix included, users have the tools they need to maximize their diagnostic capabilities.

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FEATURES AI-SUPPORTED DIAGNOSTIC ASSISTANT

The IDC6 HD Truck Diagnostics - AI Diagnostic Assist from TEXA USA features redesigned navigation and a new homepage layout that simplifies options and adapts to user habits with tooltip messages recommending ideal functions and highlighting frequently used selections and options. It includes an AI-supported Diagnostic Assistant that provides guided repair experience features. It also offers the AI Global Search function and AI Smart Diagnosis function to provide technicians with the advanced experience and troubleshooting knowledge to quickly and accurately diagnose repairs.

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TESTS AND DIAGNOSES NOISE, VIBRATION, AND HARSHNESS

The PicoScope NVH Essentials Standard Kit from Pico Technology is a comprehensive package for testing and diagnosing the noise, vibration, and harshness of a vehicle. The kit is powered by the PicoScope 4425A and allows measurement on 3 axes with the option to measure vibration or sound on a single axis at an additional vehicle location. The addition of the Mongoose-Plus ISO/CAN 3 J2534 Lead (TA512) allows users to acquire engine and road speed signals.

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FEATURES INTEGRATED AI CHAT SUPPORT

The OPUS IVS DrivePro 2 Plus is designed to be a diagnostic platform that the company says offers 100 percent brand coverage. Users can access their own OE software through MyCarDAQ or pre-existing OE applications through the tool’s Farsight mode, and the device supports advanced J2534 applications. The DrivePro 2 Plus allows users to access direct communication with brand-specific master technicians as well as integrated AI for instant repair suggestions and troubleshooting. It features up to 16GB of RAM, an Intel Core i3 or i5 processor, and is 5G capable. It comes in a rugged, drop-tested body with a 13” Gorilla Glass touchscreen.

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